PRIOR TO INSTALLATION GUIDE - TouchBistrovenue ready for installation could result in the need to...

PRIOR TO INSTALLATION GUIDE TouchBistro Installation This document will help you get your venue ready before your over-the- phone or on-site installation session. If you are using 5 iPads or less, then you can use Integrated Pro Server, and do not require a Mac computer, keyboard, mouse, or monitor. It’s important that you’ve completed Steps 1 through 9 before the TouchBistro install technician calls. Failure to have your venue ready for installation could result in the need to reschedule and an additional charge. Before Installation Checklist 1. Ensure you have an Internet connection onsite. 2. Have all TouchBistro hardware out of the box and in place where you would like it all to go. 3. Ensure all Cat5e wiring (that is the Ethernet cables that connect your modem, routers, and printers) has been run to the proper locations. Below are diagrams to help you if wiring has not yet been run yet. 4. Have TouchBistro downloaded on all your iPads. It's available from your iPad's Apple app store. 5. Ensure you have an HDMI Monitor, HDMI Cable, USB Keyboard and USB Mouse available to setup and use your Mac Mini computer if you're going to be using more than 5 iPads. 6. Please go through the basic setup of the Mac Mini computer if you’re using more than 5 iPads. 7. Download Teamviewer (www.teamviewer.com/en/ download/mac.aspx) and install it on your Mac Mini if you’re using more than 5 iPads. 8. Have your Apple ID and password ready. 9. Please have an extra 5’ to 6’ Cat5e cable available. 1

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Transcript of PRIOR TO INSTALLATION GUIDE - TouchBistrovenue ready for installation could result in the need to...

PRIOR TO INSTALLATION GUIDE

TouchBistro Installation

This document will help you get your venue ready before your over-the-phone or on-site installation session.

If you are using 5 iPads or less, then you can use Integrated Pro Server, and do not require a Mac computer, keyboard, mouse, or monitor.

It’s important that you’ve completed Steps 1 through 9 before the TouchBistro install technician calls. Failure to have your venue ready for installation could result in the need to reschedule and an additional charge.

Before Installation Checklist

1. Ensure you have an Internet connection onsite.

2. Have all TouchBistro hardware out of the box and in place where you would like it all to go.

3. Ensure all Cat5e wiring (that is the Ethernet cables that connect your modem, routers, and printers) has been run to the proper locations. Below are diagrams to help you if wiring has not yet been run yet.

4. Have TouchBistro downloaded on all your iPads. It's available f rom your iPad's Apple app store.

5. Ensure you have an HDMI Monitor, HDMI Cable, USB Keyboard and USB Mouse available to setup and use your Mac Mini computer if you're going to be using more than 5 iPads.

6. Please go through the basic setup of the Mac Mini computer if you’re using more than 5 iPads.

7. Download Teamviewer (www.teamviewer.com/en/download/mac.aspx) and install it on your Mac Mini if you’re using more than 5 iPads.

8. Have your Apple ID and password ready.

9. Please have an extra 5’ to 6’ Cat5e cable available.