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USE OF PRIMARY DATA IN
BUSINESS RESEARCH
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WHAT IS RESEARCH?
Research means finding answers to the questions .
It is a systematic search for truth .
Through research, new and original information , ideasabout the world we live in, are obtained .
Research is search for knowledge .Research is defined as a scientific and systematic searchfor information on a specific topic.
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Business research
It can be defined as
An organized systematic data base critical objectiveand scientific inquiry into a specific problem
It is used to understand the market trends.To find out the optimal marketing mix, devise effective HRpolicies, or to find the best investment options.
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TYPES OF RESEARCH
Basic Research Applied Research
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Basic research
It is primarily aimed at gathering knowledge. To find the problem . Understanding the consumer buying process Examining the consumer learning process.
Applied research
It is used to answer a specific question , determine whysomething failed or succeeded , solve a specific problem.
Evaluating the impact of a training program on employeeperformance
Examining consumer response to direct marketing programs
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Amount ofknowledge
Advancement ofTechnology Utility of
Applications
Quality ofLife
Basic Research
Applied Research
ApplicationDevelopment
Curiosity
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Primary Research Methods
Experimental (e.g. test marketing)Observational (human and mechanical)Survey (mail, telephone, personal interview, in-house selfadministered, online)Focus groups (groups of 8 to 12 people with moderator trying toreach a consensus of opinions)
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Purpose clearly defined.Research process detailed.Research design thoroughly planned.High ethical standards applied.
Limitations frankly revealed.Findings presented clearly.Conclusions justified.Researchers experience reflected.
CRITERIA OF A GOOD RESEARCH
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VisionTo become leading telecommunication ServiceProvider By offering Innovative communicationsolutions to our customers.
MissionTo be unmatchable communication system inPakistan that provides best value to its customers,employees, business partners and shareholders.
Vision & Mission
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Products & Services
Moilink Indigo Mobilink Jazz Mobilink Blackberry Mobilink GameMobilink PCOGPRS
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Primary andSecondary Data
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Primary Data: for the purpose of the specificpurpose it hand. Data collected for the first time,by a method other than secondary research, toanswer specific questions. Primary data comesfrom the researcher .
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Primary sources: customers, dealers, buyers, users, etc.
Data could be collected from respondents by manymethods like
Survey Observation Experimentation
Qualitative techniques Other specialized techniques
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Advantages Primary Data:
Advantages
Applicable and usable if done right
Accurate and reliable can answer your direct research questions
Up-to-date as you have collected the data
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Disadvantages of Primary Research
Disadvantages
Expensive
Not immediately available takes time to define problem,sampling frame, method and analysis.
Not as readily accessible
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I keep six honest serving men, (they taught
me all I knew), their names are
--
what, and why, and when, and how,and where and who .
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RESEARCH PROCESS
DefineResearchProblem
ReviewConcepts
Andtheories
ReviewPreviousResearch
findings
Formulatehypothesis
DesignResearch
(IncludingSampleDesign)
CollectData
AnalyseData
Interpretand
report
FF
F
F F
FF
I
II
III IV VVI VII
F
FF
Feed Back
Feed Forward
Review the literature
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Secondary Data Collection
Secondary:Published information available from other sources that hasalready been gathered. This information is relevant to theproblem at hand. Either internal or external to an organization. S
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A Classification of Secondary Data
SecondaryData
Internal
RequiresFurther
Processing
Ready toUse
PublishedMaterials
Computerized
Databases
SyndicatedServices
External
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A Comparison of Primary and Secondary Data___________ ___________________________________
__PRIMARY DATA SECONDARY DATA
____________________________________________________________
Collection purpose For the problem at hand For other problem
Collection process Very involved Rapid and easy
Collection cost High Relatively low
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Constructing the QuestionnaireSelect the correct types of questions:
open ended harder to score but get richer information closed ended, dichotomous offer two either/or responses
(true/false; yes/no; for/against multiple choice select one or more than one
scaled response gather range of values (strongly disagree,somewhat disagree, neutral, somewhat agree, strongly agree