Presentation Wildix Autumn Convention 2013
-
Upload
wildix -
Category
Technology
-
view
1.107 -
download
0
Transcript of Presentation Wildix Autumn Convention 2013
![Page 1: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/1.jpg)
Autumn 2013Wildix Business Partner Convention
![Page 2: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/2.jpg)
There is something in the air
![Page 3: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/3.jpg)
WMS 3.0was presented in January 2013
![Page 4: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/4.jpg)
839 new WMS 3.0 deployments from January
6 installations per day
![Page 5: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/5.jpg)
Wildix 2013 H1 Performance
Italian Market
![Page 6: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/6.jpg)
Wildix & Gartner
3 vendor briefings - May June 2013
Gartner CIO summit in Milan - May 2013
Gartner Symposium in Barcelona - Nov 2013
![Page 7: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/7.jpg)
Welcome to
![Page 8: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/8.jpg)
WMS 3.20 Evolution
Active DirectoryIntegration
SIP Trunks over TCP
TLS / SRTP Security
iOS APPAndroid APP
![Page 9: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/9.jpg)
Active Directory IntegrationLo
gin
Automatic LoginCTIconnect
Zero DistanceAutostart
Improved Login UsabilityAutostart of CTIconnect and Zero Distance after
Active Directory Login
![Page 10: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/10.jpg)
Trunks over TCP
WMS 3.20
SIP TRUNK OVER TCP
Integration WMS 3.20 with MS LyncSIP protocol with Transport Layer Security (TLS)
using Transmission Control Protocol (TCP)
Lync ServerWildix PBX
![Page 11: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/11.jpg)
TLS /SRTP
TLS / SRTP Security
New flexible high securityTLS/SRTP Secure Voice Encryption
implemented in mixed configuration (local and remote extensions)
WMS 3.20
Wildix PBX
Remote extensions
INTERNET
![Page 12: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/12.jpg)
iOS App
Call transfer
Screen rotation
Improved battery life
Reliable Message notification
Bluetooth support
![Page 13: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/13.jpg)
Android App
Reliable connection
Screen rotation
Improved battery life
Reliable Message notification
![Page 14: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/14.jpg)
TAPI Support
Conference
W-AIR
Zero Distance
Routing point support
![Page 15: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/15.jpg)
VOXTRON Call Center Software
SAP Business OneSAP R3
Camrivox:Outlook, Salesforce,
Dynamics, ...
TAPI Integrations
![Page 16: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/16.jpg)
Microsoft Compatibility
Internet Explorer 11
![Page 17: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/17.jpg)
WO4FXS/FXO PoE Support
Wildix Phones W04FXS W04FXOWAIR-BASE W01GSM W01FXS
Switch Wildix PoE
![Page 18: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/18.jpg)
Success story: TEMPUR Tempur created the material that helped NASA Astronauts to relieve the pressure suffered during the launches.
Tempur is present in 76 countries.
![Page 19: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/19.jpg)
Success story: TEMPUR
The solution strong points:
Virtual MachineiOS Apps
Android Apps
availability of colleagues
![Page 20: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/20.jpg)
WORLDWIDE
Active Directory
Branch office
Branch office
Branch office
Branch office
WMS NETWORK
HQ Italy
Success story: Conqord Oil
![Page 21: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/21.jpg)
Desktop user profile
Active Directory Login
E-mail account and signature
Telephone extension
CTIconnect online
Active Directory Login
![Page 22: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/22.jpg)
Secondthere is something in the air ...
![Page 23: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/23.jpg)
![Page 24: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/24.jpg)
Kite is a professional HTML 5 solution for real-time communications which needs only a browser and is totally integrated into the Wildix UC system.
![Page 25: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/25.jpg)
supported by 1.000.000.000 devices
Based on WebRTC technology
![Page 26: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/26.jpg)
Kite is a direct and free of charge way to contact a company using only the Web:
FullyCustomizable
No software Plugins
Integrated with your Wildix 3.20 UC
system
![Page 27: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/27.jpg)
Use Case
Online customer Call center
Kite Us!Click here to get informations
chatvoice call
information on the customer activity
![Page 28: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/28.jpg)
Use case: Wildix
CTIconnect
Kite Us!
WebsiteKite Call
Nicolae’s phone
![Page 29: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/29.jpg)
Kite Features
CHAT
CALL
VIDEOCALL
DESKTOP STREAMING
![Page 30: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/30.jpg)
ALL THE UNIFIED COMMUNICATIONS
FEATURES IN THE BROWSER
What does Kite really provide?
![Page 31: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/31.jpg)
Point to point Audio and Video
Customer’s Browser
Operator
browser to browserconnection
VIDEO
AUDIO
AUDIO
Wildix PBX
SIGNALING AND CHAT
Kite Mediator
cloud
![Page 32: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/32.jpg)
Kite Auto-routing in WMS Network
MILAN
ROME
ODESSA
PARIS
300S
M
S
S
300 ?
300 on PBX PARIS
300
Customer’s Browser
Kite Mediator
cloud
![Page 33: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/33.jpg)
Pick up on all Wildix Devices
WildixPBX
Web call
phone
CTIconnectAPP
W-AIR
Customer’s Browser
Mobility
![Page 34: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/34.jpg)
Connected User Update
Website user
Nicolae
Web call Transfer / Forward
Transfer / Forwardreported to customer
Eugenio
![Page 35: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/35.jpg)
Kite on Your Website
kite.wildix.com/pbx-mac-address/phone-number
Contacts
contact 1 URL 1
contact 2 URL 2
contact 3 URL 3
contact 4 URL 4
contact 5 URL 5
contact 6 URL 6
![Page 36: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/36.jpg)
Kite API
kite.wildix.com/pbx-mac-address/phone-number/api/avatarShow User Avatar
kite.wildix.com/pbx-mac-address/phone-numberLink to start a call
kite.wildix.com/pbx-mac-address/phone-number/api/presence/image
Show Image User Presence
kite.wildix.com/pbx-mac-address/phone-number/api/geolocation
Show User Geolocation
![Page 37: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/37.jpg)
Third
![Page 38: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/38.jpg)
Web Revolution
Web API
![Page 39: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/39.jpg)
Web APIIntegrations with Web applications
Javascript Telephony API allows the control of the devices connected to the corporate Wildix PBX
CRM
ERP
WEB applications
Unified Communications
Web APILicense
CEBP
![Page 40: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/40.jpg)
Wildix Web API
Javascript Telephony API
HTTP connection
![Page 41: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/41.jpg)
Telephony Plugin
Telephony features supported:• make a call• answer or decline a call• put a call on hold and resume• blind transfer• bridge two calls (attended transfer) • start and stop call recording• hangup
Devices supported:• Wildix WP phones (except WP400) • Zero Distance client• W-AIR Telephones
![Page 42: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/42.jpg)
Chat Plugin
Chat plugin allows chat messages with all the users logged
![Page 43: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/43.jpg)
Presence Plugin
Presence plugin allows you to monitor the presence status of the colleagues and their location and to show your own presence status and location
![Page 44: Presentation Wildix Autumn Convention 2013](https://reader034.fdocuments.us/reader034/viewer/2022052222/554b9e75b4c905b3618b4876/html5/thumbnails/44.jpg)
Thank you.
See you at
Wildix Convention 2014
January 16 - 17
There will be something in the air