Presentation on Telenor
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Transcript of Presentation on Telenor
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8/3/2019 Presentation on Telenor
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TELENOR
Project Presentation
Presented By:
Abdul Wasay
Ammar Nasir Malik Usman
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About Telenor.
Telenor is one of the largest mobileoperators worldwide with ownershipinterests in 12 mobile operators across
Europe and Asia, constituting a totalsubscriber base of 82.7 million at year-end2005.
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Goals and vision
Telenor's primary goal is to create greatervalue for our shareholders, customers,employees and partners, and for society in
general.
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Strategy
Telenors strategy is to strengthen the
performance of the local mobile operationsin the Nordic region, Eastern and Central
Europe and Asia by combining Groupindustrialization with local drive andresponsiveness. Further, to develop its
leading position in the Nordic region with abroad range of communication services.
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This strategy implies the followingfocus areas:
To strengthen the position as an internationalmobile operator
To strengthen the position in the Norwegienregion
To be the leading provider of communicationsservices internationally
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SWOT ANALYSIS
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Strengths
A mature telecom company in Norway andin growth stage in PAKISTAN
Easy load facility
Good voice quality Different packages according to different
consumers needs (talk shawk , d-juice)
Excellent advertising
Fastest GPRS Edge
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Weaknesses
The main weakness was the cartoon issue bythe Denmark cartoonist.
Helpline always busy and almost impossible to
get connected to the customer care center. Lack of coverage in a major part of the country
Lack of franchises in large cities and thats why
there is a large number of customers on singlefranchises.
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Continued..
Similarly the number of employees arerelatively low to serve a large number ofcustomers.
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Opportunities
Due to the different packages they are offeringto the customers, the customers are more likelyto build a trust on the company and be loyal to
the brand They have the chance to expand their services
in the areas where its competitors are notworking presently
Can launch a fixed line service like they alreadyhave in the SCANDANAVIAN countires.
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Threats
The main threat is the competitors (mobilink, warid)
Another threat in the muslim countries isthat its in the scandanavian region and themuslim world can get against telenoranytime because of the denmark cartoonissue.
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Placing telenor in BCG matrix.
Telenor can be placed in the star quadrantof BCG matrix
Because of the high market share andhuge growth.
The revenues generated is furtherinvested in advertisements.
The next step for telenor will be a cashcow.
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Problems faced by telenor
On different occasions Telenor has faceddifferent problems. And still they are havingproblems internally and externally:
The main problem is that after the cartoon issueit has become very difficult to serve the peoplespecially in Muslim countries.
Second the employees are joining other cellularservices due to the attractive salaries
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Continued
The government is not allowing them thepermission of further franchises all overthe Pakistan.
The potential employees give priority toother cellular networks, because of thehuge burden of work
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Recommendations
Well after doing days of research onTelonor, we found some recommendationsof their problems.
They should provide extra services to theircustomers.
They should build relations with theupcoming employees by visitinguniversities and providing scholarships.
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Continued
They should improve their quality ofservice by bringing some newtechnologies.
Further more they should good salarieswith some compensations to theiremployees.
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THANK YOU FOR YOUR
PRECIOUS TIME!!!