Presentation for blog_whitepaper-1

Today:In this White Paper,

mostly:

References

Social - Business

Thank you for time.Please provide any feedback/comment you’d feel like:

charleslozano@!mail.com

LeCharles’ Blo!Insi!hts & References

Social - Business - Ideas

Market

Social Business

Interest

mailto:[email protected]


Internet: More People Connected & Lon!er

Source: Nielsen & Incite - The Social Media Report 2012

US Market implies Mobile & Social growth.



A look a Top Social Media Networks


US Market implies Mobile & Social growth.



The Global Social Consumer


Global Markets seem to be aligned in the same direction.



Social Business: What are companies thinkin!?

Source: MIT & Deloitte Sloan Management Review, Capgemini Socializing CRM, CB Consulting - 2011/2012/2013

GlobalUS

Spain

Global Markets seem to be aligned in the same direction.



Reason To ImplementGenerate Customer InsightsImprove Marketing EffectivenessIncrease Customer SatisfactionImprove Market Research Effectiveness

Compelin! Reason To ImplementImprove Customer Support EffectivenessReduce Customer Suppport CostsImprove Sales EffectivenesReduce Market Research Costs

Social Intelli!ence

Source: Gleanster - Actionable insights at a glance 2011

Social Business phenomena has found its place.



Enterprise Social Media Adoption

Source: Attensity - ThinkJar Infographic 2012




Social Business: What, Why.

Source: Social Business Forum - 2012




Social Business: Intel, IBM…

Source: Intel & IBM - 2012

Companies are (competing and) integrating in their work flow and agendas the Social component through Social-CRM.



Enterprise Social Media Adoption in Spain

Source: CB Consulting, Antena3, Europa Press, ABC, Deloitte - 2012/2013

The Spanish Market has potential to follow up on that end: there would be opportunities to implement these services in Spanish Companies by the means of promoting the advantages of the changes through success stories (for instance, in the same way that Salesforce does with its cases studies / video documentaries).



Strate!y: Analysis,

Plan, Milestones.

Creativity: Look & Feel, Customer

Experience.

Mana!ement: Teams, Goals,

Results, Reportin!.

Push Social Technology for Business in Spain.Help Enterprises become Social Effective while Optimizing Ressources and Enhancing Performance.

Engage new clients and help move forward business opportunities for the company.

Interest in the followin! areas:

All-Channel:Social

MobilityCustomer Experience

I would be very much willing to assume such responsabilities.



Thank you for your time.Carlos Iván Lozano

Would you like to have the extended version?Please, do not hesitate to let know

charleslozano@!mail.com+34 662 06 39 36





Presentation for blog_whitepaper-1

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