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Programme11.15am Welcome from Jean Couper,
Chairman, Scottish Legal Aid Board
11.25am Address by Iain Gray MSP, Deputy Minister for Justice
11.35-12.15 Presentations from the four pilot projects
12.15 Close and lunch
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WelcomeWelcome
Jean CouperJean Couper
Chairman
Scottish Legal Aid Board
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The pilot projects:•Castlemilk Law and Money
Advice Centre and the Ethnic Minorities Law Centre
•Citizens Advice Scotland
•Streetwork
•West Lothian Advice Partnership
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Address by:
Iain Gray MSPIain Gray MSPDeputy Minister for Justice
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Castlemilk Law and Money Advice Centre
and the Ethnic Minorities Law
Centre
Presenter:
Rosie Sorrell
Ethnic Minorities Law Centre
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About the Law Centres• Castlemilk Law Centre - very first Law Centre
to open in Scotland in 1970s
• Ethnic Minorities Law Centre – opened over ten years ago and works with ethnic minority groups across Glasgow
• both have built up substantial expertise in the field of asylum and immigration law
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The problems for asylum seekers
• being able to access the legal services that they require
• significant language barriers
• often they receive no information about where they can go
• problems finding how to get there in a strange city
• there may not be an interpreter available for several days
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The need for the project
• from April 2000 policy of dispersal of asylum seekers throughout the UK
• Glasgow has become one of the major centres for dispersal
• 40004000 asylum seekers in Glasgow now in Sighthill, Springburn, Castlemilk and other nearby areas in the Southside
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The need for the project• support services set up and now better co-
ordination, particularly in the Sighthill area
• but lack of legal advice – small number of solicitors provide advice
– poor referral network or co-ordination on a Glasgow wide basis
• Castlemilk in a slightly better position than the Sighthill area – outreach in a local hall successful even though
only publicised by word of mouth
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What the Part V project will do
• two solicitors serving the Southside and Sighthill areas of Glasgow through outreach clinics
• providing casework in the different areas
• working together on community education element
• project steering group aims to include key organisations and individuals
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Project benefits• excellent opportunities for partnership
working
• promote awareness of project services
• the project could be replicated in new dispersal areas
• provide a model of best practice for working with asylum seekers using a co-ordinated multi agency approach
• significant impact on individual clients
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Citizens Advice Scotland
Presenter
Carol Greer, Advisory Officer
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What does the CAB do?
• provides free, confidential, independent and impartial advice and information
• also provides specialist services
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What does the CAB do?• six CABx will be involved in this project using 13
offices as well as a number of other outreach clinic services– Caithness
– Ross and Cromarty
– Nairn
– Moray
– Skye
– Western Isles – Barra, Harris, Lewis, Uist
• over 25,30025,300 enquiries last year amongst these six bureaux
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The need for the project• enquiries increasingly complex
– particularly legal issues, welfare benefits and employment law.
• dearth of legal specialists in rural areas
• creates a number of problems for the CAB Service and for its clients:– increase skills and knowledge
– referrals
– high standards maintained and enhanced
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What will the project do?
• Solicitor will work out of Citizens Advice Scotland’s Inverness office
• Delivery of a second tier advisory service
– - new methods of delivery e.g. email
• training volunteers and paid staff
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What will the project do?
• taking on a limited number of client cases that are significant to local community
• contributing to social policy work
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Anticipated benefits
• Clients:– greater access to legal services
expertise
– improved CAB Service
– improved referral system
• CAB:– more highly trained volunteers
– expanded range of services
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Anticipated benefits
• Part V project:– experimentation of innovative
delivery methods
– investigation of most efficient and effective delivery in rural areas
– creation of a replicable model
– provision of models for effective partnership working
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StreetworkStreetworkPresenter
Katie OwenKatie Owen
Homeless Services Manager
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About Streetwork• set up in 1991
• works in Edinburgh with rough sleepers and young people at risk, both in city centre and outlying housing schemes
• client group are some of the most excluded individuals in our community - they can be difficult to engage, distrusting of authority and have been let down by agencies intended to support them
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What we do• Advice, information and preventative
education to individuals and groups
• Intensive advocacy support to help them access services
• Uses a people centred approach to deliver this support through one to one and group sessions the street and office base
• Staff are on the streets seven nights and four days a week and are available at the office five days a week
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Our clients• Our clients aren’t victims
• Last year we worked with around 1500 vulnerable individuals
• over 4500 4500 interventions - 8% legal
• Client issues include:
– mental health
– physical health
– self harm
– drugs and alcohol users
– offending
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Our clients• rough sleepers - 80% male, 20 % female
– average age of 33 - 32% were under 25
– 40% originated from outwith Edinburgh
– 15% were care leavers - higher % under 25
– 44% had mental health problems and 35% physical health problems
– 28% had recent family or relationship problems
• 12001200 people under 25 are homeless in Edinburgh
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Streetwork
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Our Part V solicitor will• enhance our existing support to people we work
with
• drop in legal advice to clients on issues like
– housing
– Children (Scotland) Act and through care rights for those leaving care
– civil rights in terms of exclusions from services
– family issues – mediation role, rights as parent when children may be in care
– other issues like Benefits, Human rights, mental health issues
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Our project will
• work with clients where they are comfortable- in our current venues and on the streets
• work with staff - improve advice, knowledge and back up as well as review cases
• work with partners to improve services, policies and highlight good practise
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West Lothian Advice Partnership
PresentersAlan Cunningham, Welfare Strategy
Manager, West Lothian Council
Jane Marnie,
Manager,Livingston CAB
Workers Benefits Advice Project
Breich Valley Information Service
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Who we are• unique partnership between all the major
advice providers in West Lothian
– West Lothian Council Advice Shop, Bathgate
– Livingston CAB
– Breich Valley Information Service, Fauldhouse
– Workers Benefits Advice Project, Bathgate
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The need for the project
• four partners dealt with almost 58,00058,000 enquiries last year - mainly social security, benefits, employment rights, money advice
• majority of clients sick, elderly, unemployed, poor - least likely to exercise their civil rights
• unmet legal need - local solicitor fortnightly 2 hour session - 100+ enquiries last year
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What the project will do
• Aims to give information and advice in areas of civil law to 1500 of the most socially excluded people in West Lothian
• break down barriers to legal advice
– make available to those people who do not use a solicitor through better access and local delivery
• oral advice and limited casework
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What the project will do
• project will bridge gap between welfare advice and other forms legal advice
• partnership with local legal profession - develop links, facilitate referrals
• partners offer high quality advice services - service will plug a gap
• training and support to partner’s staff
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