Presentatie Document lifecycle2012
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Social Media & Document
management
[email protected]+31647180864
@vincenteSlideshare.net/vincente
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Olie Future?
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Olie Future?
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Volg Vincent Everts livein zijn elektrische Leaf
- Live auto lifestats- Live streaming video- Live Google maps- Twitter met bestuurder- Twitter met de auto- Interviews
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Not always good!
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Not always good!
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Tesla Model S
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Tesla Model S
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Tesla Model S
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Document tools
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Document toolsOud
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Document tools
• RFP 100+ paginas
• Leverancier selectie
• Implementatie
• Training
• Happy users!
Oud
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Document tools
• RFP 100+ paginas
• Leverancier selectie
• Implementatie
• Training
• Happy users!
Oud
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Document tools
• RFP 100+ paginas
• Leverancier selectie
• Implementatie
• Training
• Happy users!
Oud
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Document tools
• RFP 100+ paginas
• Leverancier selectie
• Implementatie
• Training
• Happy users!
Oud Nieuw
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Document tools
• RFP 100+ paginas
• Leverancier selectie
• Implementatie
• Training
• Happy users!
Oud NieuwClick hier..
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Document tools
• RFP 100+ paginas
• Leverancier selectie
• Implementatie
• Training
• Happy users!
Oud NieuwClick hier..
Tuesday, November 13, 12
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Document tools
• RFP 100+ paginas
• Leverancier selectie
• Implementatie
• Training
• Happy users!
Oud NieuwClick hier..
Tuesday, November 13, 12
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Document tools
• RFP 100+ paginas
• Leverancier selectie
• Implementatie
• Training
• Happy users!
Oud NieuwClick hier..
Tuesday, November 13, 12
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Document tools
• RFP 100+ paginas
• Leverancier selectie
• Implementatie
• Training
• Happy users!
Oud NieuwClick hier..
Tuesday, November 13, 12
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Vincent Everts?
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Vincent Everts?
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Social Media
2.0
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• Mijn Tools
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Videoblogger
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Videoblogger
Talk to Me!
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incrowd: capture events, together
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incrowd user experience
Phase 1People search the event they are attending, watch photos and videos already taken and join in.
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incrowd user experience
Phase 2People take photos and videos
of the event with the incrowd app
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incrowd user experience
Phase 3All photo and video material is
collected and can be checked by the event owner and processed for
publication
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incrowd user experience
Phase 4The photo and video material is published on a private website or send to facebook, youtube and others.
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ANWB & video
27
VideosSo far over 2.000 videos have been published which generated almost 40.000 unique viewers.
Click to watch on YouTube
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DELL Case
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DELL Case
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Dell notebooks
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Dell notebooks
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Dell & Social Media
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• 100k employees
• 12 people listen to conversation
• 15 people create policy
• 30.000 did SMACU Training & can listen
• 4.000 can speak on behalf of Dell on Twitter/Facebook/Blogs
• Integrated in archiving systems
Dell social media
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• 2007 Twitter: Whats hot?
• 2009 4Square Which locations are hot?
• 2012 Highlight: Location based social media
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Location based Social Media
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Location based Social Media
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Location based Social Media
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Location based Social Media
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White pages Appje
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Whit.li api
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Whit.li api
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Whit.li api
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Whit.li api
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Lytro camera
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Lytro camera
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Lytro camera
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The connected everything
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Measure yourself
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Measure yourself
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Measure yourself
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Measure yourself
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Bodymedia
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WeVideo
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Urthecast Earth HD streaming
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Gamification• 100.000 games
• 120.000 kids
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Gamification• 100.000 games
• 120.000 kids
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Gamification: Names recognition
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Draw Something20 Million downloads/6 weeks
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•
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What are we going to talk about?
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time consumption Web 1.0 Viral Marketing (PP) travel
RSS Explained Web 2.0 Kindleexplained Marketing 2.0 Google Adwords Tudou
Google Docs Online video elections 2.0
Multitasking Twitter Amazon Yubby Co-Creation
Google Streetview Online collaboration Social tools
Dell Sucks Support 2.0 Viral Marketing Kryptonite Lock Enterprise 2.0 VMS Zoomz HD ebay
news resume VMS Google trends
What are we going to talk about?
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Web1.0
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Web1.0
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7
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7
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7
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7
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7
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295 miljardE-mails verzonden per dag
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1 miljardWhatsApp berichten per dag
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1050miljoenFacebookgebruikers
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• $32 billion sales• 1 Billion searches/day• Money from Adwords• Almost nothing from
Youtube, Google earth/map, gmail, apps etc
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Google adwords
•Easy to set-up•Easy to budget•Price per keyword
Also onYouTube
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e-factuur: Apple store
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e-factuur: Apple store
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e-factuur: Apple store
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tekst
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tekst
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Sexy: Bonnen
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• Tablets everywhere!
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Internet is pain!
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12
IMPACT ON BUSINESS
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Online bestedingen
2011: 10 billion euro
2009: 9 billion euro
bron: thuiswinkel.org
Web-influenced 48 miljard
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ProductinformatieSocial toolsTuesday, November 13, 12
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ProductinformatieSocial toolsTuesday, November 13, 12
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90% social tools
Product info
Social tools
what else do people buy
what do they recommend?
Tags of clients
What do they buy in the end?
what else?
Description of customers
reviews of the customers
review of the reviews
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beta
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• Weblogs• Flickr• Wiki’s• RSS• RSS readers• Del.icio.us• Youtube• Facebooks
WEB 2.0
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• Weblogs• Flickr• Wiki’s• RSS• RSS readers• Del.icio.us• Youtube• Facebooks
WEB 2.0
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• Weblogs• Flickr• Wiki’s• RSS• RSS readers• Del.icio.us• Youtube• Facebooks
WEB 2.0
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• Weblogs• Flickr• Wiki’s• RSS• RSS readers• Del.icio.us• Youtube• Facebooks
WEB 2.0
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• Weblogs• Flickr• Wiki’s• RSS• RSS readers• Del.icio.us• Youtube• Facebooks
WEB 2.0
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• Weblogs• Flickr• Wiki’s• RSS• RSS readers• Del.icio.us• Youtube• Facebooks
WEB 2.0
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• Weblogs• Flickr• Wiki’s• RSS• RSS readers• Del.icio.us• Youtube• Facebooks
WEB 2.0
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• Weblogs• Flickr• Wiki’s• RSS• RSS readers• Del.icio.us• Youtube• Facebooks
WEB 2.0
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Who talks
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Social Networking
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1
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Customer service
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Customer service
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“What are you doing in 140 characters”
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15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page
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15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page
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15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page
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15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page
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15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page
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15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page
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15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page
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15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page
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• s
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• s
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Wordprocessing 1951
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Wordprocessing 1985
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Wordprocessing 1985
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Wordprocessing 2008
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Wordprocessing 2008
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Online collaborationTuesday, November 13, 12
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Revisionscompare
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Social bookmarking del.icio.us
Web 2.0 startpagina Netvibes & iGoogle
Online to do lists Ta-da list & Remember the Milk
Peer production news Digg & eKudos
Photo management Flickr & Picasa
Web wordprocessing Google Docs
Online calendar Google Calendar
Project management Basecamp
Mindmapping Mindmeister
Web 2.0 software
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Get feedback
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Get feedback
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Web 2.0 Trend:Co-Creation
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49
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Social Media
2.0
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