Pre-Conference Workshops Day Monday, September 24, 2018

9:30 AM WORKSHOPS REGISTRATION

10:00 AM

WORKSHOP A: GETTING YOUR ANALYTICS EFFORT OFF THE GROUND: A STEP-BY-STEP GUIDEYou’re convinced analytics can create value for your organization, but where to start? The initial steps can be daunting, but there’s no substitute for getting started. In this session, you’ll hear what you need (and don’t need) to get your efforts going, and you’ll come away with a roadmap for beginning your analytics journey.Key takeaways:• Work with the data you have, flaws and all• Look for quick wins to gain buy-in• Focus on business questions that matter to your executives• Use storytelling and visualization to convey your findings and drive organizational changeSteven Teal, Principal, Business Intelligence and Analytics for Human Resources; former Global Head of Talent Operations and Analytics, Bristol Myers-Squibb

12:00 PM WORKSHOP B REGISTRATION AND REFRESHMENTS BREAK

12:15 PM

WORKSHOP B: ANALYTICS TOOLS AND TECHNOLOGIES: KNOWING YOUR OPTIONSMore and more organizations are coming to see the potential of people analytics to boost hiring, management, and retention. But those setting out on the analytics journey are faced with such a multitude of technology options, it can be hard to know where to start. In this session, you’ll learn how to navigate the analytics software landscape to find a solution that suits the needs of your organization. Among the topics addressed:• What you can do with Excel (more than you’d think; less than you’d wish)• How to figure out what capabilities you need• Pros and cons of niche solutions vs. do-it-all tools

2:30 PM WORKSHOP C REGISTRATION AND REFRESHMENTS BREAK

2:45 PM

WORKSHOP C: VISUALIZATION AND STORYTELLINGAmong many benefits, a good visualization affords the opportunity to both transform and display data and insights while accelerating key people trends to the business it serves. We have the ability to communicate for influence, tell a story, all the while rendering information for illumination and decision-making. Starting with overarching organizational priorities, this hands-on workshop will:• Demonstrate the process of adopting different visualization techniques (such as a dashboard),• Help you advance your core metrics, and ultimately answer key workforce questions your organization craves• Lay out different ways to visualize data and create “infographic” style stories custom to your organizationJade Votava, Manager, Business Optimization & Analytics, Nestlé

5:00 PM CLOSE OF WORKSHOPS DAY

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Main Conference: Day One Tuesday, September 25, 2018

8:00 AM REGISTRATION & BREAKFAST

8:45 AM CHAIRPERSON’S WELCOME

9:00 AM

OPENING KEYNOTE: BEYOND HEADCOUNT: COST-BASED WORKFORCE PLANNING FOR BETTER RESULTS AT ERICSSONBusiness decisions are supposed to rely on expected financial returns. However, one of the main drivers of financial returns (the cost of a company’s workforce) is often poorly predicted, leading to cycles of hurried recruitment and mass layoffs. One of the key reasons is the habit of conducting workforce planning based on headcount, where costs are either an afterthought or based on misleading averages. Ericsson has broken this pattern with a cost-of-workforce model that allows real-time scenario building and shows future changes in the workforce as changes versus current costs. You will learn how to: • Define a cost of workforce model based on variables that are relevant for future cost prediction• Build workforce scenarios that predict future workforce costs in real time• Track progress towards desired cost targets (well in advance of financial statements)Salvador Malo, Head of Global Workforce Analytics, Ericsson

9:45 AM

BUILDING A WORKFORCE ANALYTICS FUNCTION FROM THE GROUND UP: WESTERN DIGITAL’S EXPERIENCELearn how Western Digital built a People Analytics team focused on actionable insights starting at ground zero and building toward a leading-edge global function with high business impact and low time to value. You will get two points of view, one from the team director on the strategy for how the team was built and the second from a team member on what it takes. You will learn:• How to tie the WFA function to business strategy in terms of team focus, structure and tools• How to build business value quickly through key partnerships using agile methods• What skills, capabilities and learning agility you need, from a team member’s perspectiveMarilyn Becker, Director of People Analytics, Western Digital Ariq Chowdhury, Workforce Analyst, Western Digital

10:30 AM TECHNOLOGY DEMO DRIVE & MORNING COFFEE BREAK Join us in the exhibit hall for the opportunity to demo HR analytics tools and to learn more about the technologies that deliver actionable insights.

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Main Conference: Day One

11:30 AM

SETTING YOUR COURSE AND STAYING ON TRACK -- THE BIOGEN WAYSuccessful people analytics projects start with methodical planning up front and a mix of discipline and flexibility in implementation. In this session you’ll learn how one HR analytics leader built an analytics function at Biogen from scratch. You’ll come away with a step-by-step roadmap for your own analytics efforts, including tips on:• Planning: Setting your mission, vision, and scope• Troubleshooting: Avoiding as many pitfalls as possible, tackling the rest• Communicating: Getting your findings across and driving changeJimmy Zhang, Director of People Analytics, Biogen

12:15 PM

MOVING FROM FINANCIAL INSECURITY TO FINANCIAL WELLNESSThis session provides a practical roadmap to implement or improve a financial wellness program. We put a human face on financial wellness, focusing on employee concerns and what financial wellness looks like. By leveraging video clips of employee interviews and quotes throughout the presentation, the information provided is more “real world” and less theoretical, grounded in inspired strategies. Attendees will learn:• how financial insecurity become an epidemic• why it matters to employers• how employees can get engaged to change behavior and take action Steps to building an effective financial wellness programJeff Tulloch, Vice President, PlanSmart and Business Advantage, Met Life

1:00 PM NETWORKING LUNCHEON

2:00 PMINTERACTIVE DISCUSSION GROUPSOur facilitated, small group discussions optimize peer-to-peer learning by ‘crowdsourcing’ practical solutions to common challenges along the analytics maturity curve —an immersive experience where you’ll have the opportunity to build upon one another’s expertise. Attendees choose two of the four topics below with 40 minutes to discuss each topic.

IDG 1: THE FOUNDATION: SOLVING DATA CHALLENGES• Improving data quality• Bringing it all together• And more

IDG 2: BEYOND METRICS: ADVANCED REPORTING AND BASIC ANALYTICS• Operational reporting• Basic dashboarding• And more

IDG 3: BEYOND REPORTING: ADVANCED ANALYTICS• Statistics and modeling• Causation and correlation• And more

IDG 4: THE NEXT LEVEL: PREDICTIVE ANALYTICS• Predictive models and scenario

building• Integration with strategic planning• And more

3:30 PM AFTERNOON REFRESHMENTS BREAK

Tuesday, September 25, 2018

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Main Conference: Day One

4:00 PM

GETTING YOUR DATA HOUSE IN ORDER: LESSONS FROM NXP SEMICONDUCTORGood, clean, usable data is the foundation of people analytics; conversely, poor data quality is at the core of most analytics failures. But getting your data in shape is easier said than done. In this session, you’ll hear from an analytics leader whose team had to overcome formidable data challenges, including integrating systems and data from a recently acquired company. Through her experience, you’ll learn: • Common data challenges, from inaccuracy and inconsistency to dispersal of sources• A step-by-step methodology for understanding what you have and how to proceed• Why you need good data – but not perfection – to get started with analyticsLesa Sayer, Senior Director, Global HR Operations, AMD

4:30 PM

STARTING WITH THE RIGHT QUESTIONS: TRIMBLE’S PEOPLE ANALYTICS JOURNEY Advanced positioning solution provider Trimble has taken a distinctive approach to People Analytics. Instead of focusing on building metrics and dashboards, the analytics team partnered with HR leaders to identify specific organizational problems and then figured out how analytics could address those problems. In this session you will hear about Trimble’s analytics journey so far, including how they:• Built credibility with the business by focusing on real pain points• Identified and prioritized processes where analytics could provide maximum value• Developed an operating style and methodology that produced a foundation of success to build onSukumaran Mariappan, Director, Global HR Analytics & Reporting, Trimble

5:15 PM DAY ONE RECAP AND CONCLUDING REMARKS

5:30 PM EVENING WELCOME RECEPTION

6:30 PM CLOSE OF CONFERENCE DAY ONE

Tuesday, September 25, 2018

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Main Conference: Day Two Wednesday, September 26, 2018

8:15AM REGISTRATION & BREAKFAST

8:45 AM CHAIRPERSON’S DAY ONE RECAP & REMARKS

9:00 AM

USING PEOPLE ANALYTICS TO DRIVE BUSINESS PERFORMANCE AT SONYAny successful people analytics project starts not with data but with a set of questions, starting with: “What business problem are we trying to solve, and why?” Unless the problem is real, solvable, and – above all – a priority for business leaders, your analytics efforts will likely be in vain. In this session, you will learn from the experience of Sony in building top-notch analytics projects that deliver what the business wants. You’ll come away with knowledge and tools to:• Identify and prioritize key business challenges for maximum business impact• Win and maintain buy-in from key stakeholders to shore up support• Frame questions and develop hypotheses and design projects that produce bottom-line resultsAntonio Aranda, Director, People & Organization Analytics & Insights, Sony Pictures Entertainment

9:45 AM

THE POWER OF (YOUR) PEOPLE: BUILDING AND LEADING AN EFFECTIVE ANALYTICS TEAMSuccessful data analytics projects are founded on effective teams with the right blend of skills and experience. It’s not enough just to hire data analysts; you need a mix of people with strong business acumen and financial literacy as well as HR, project management, organizational psychology and communication skills. Come away from this session with the tools to: • Assess what skills you already have and what you still need• Weigh the pros and cons of developing skills in house versus hiring• Configure team roles and responsibilities so that everyone’s strengths are utilizedRobert O. Lanning, Director, HRIS and Analytics, Silicon Valley Bank

10:30 AM MORNING COFFEE BREAK

11:00 AM

ANALYTICS AND THE FUTURE OF WORKIn today’s marketplace, implementing a people analytics function is no longer an option; it is a competitive requirement: organizations that do analytics effectively will reap rewards in terms of a better balanced, more engaged, and more productive workforce that’s aligned with business strategy. In this session, learn about the larger context for HR analytics — the shifts in the world of work that are opening up exciting opportunities – and new challenges – for HR professionals. Topics will include:• The changing nature of work and the forces driving analytics• Rethinking HR – roles, skills, demands• The value of analytics in producing business value and transforming HR into a strategic asset

11:45 AM

PANEL: USING ANALYTICS TO BOOST DIVERSITY & INCLUSION EFFORTSCompanies are under increasing pressure to up their game when it comes to diversity and inclusion. America is becoming more and more diverse, the logic goes, and so should corporate America: Consumers expect it; boards demand it; and evidence suggests it’s good for business. Done right, analytics can help organizations reduce bias and discrimination and create a more diverse, inclusive workforce. In this panel, our experts will discuss:• How to get an analytics-informed D&I initiative up and running• Examples of successful data-driven D&I initiatives• Why analytics alone won’t “solve” diversity challengesPanelists include:Jeremy Welland, Global Head of People Analytics, PayPal

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Main Conference: Day Two

12:30 PM

CASE STUDY: HOW UNITED WHOLESALE MORTGAGE USES ANALYTICS TO IDENTIFY AND DEVELOP LEADERS In this session, an analytics leader from United Wholesale Mortgage, the largest wholesale mortgage lender in the United States, explains how he and his team built a process that couples smart people data analysis with organic observations to support and develop leaders via an innovative Leader Success Card, which in turn has boosted employee engagement and strengthened teams. You will learn how to discover:• Who your strongest leaders are, and what skills and attributes they excel in• Which of your leaders need the most coaching, and in which areas• Which measures of success are most relevant for your teamsRobert Fuller, Director, People Data and Analytics, United Wholesale Mortgage

1:15 PM NETWORKING LUNCHEON

2:15 PM

PANEL: GETTING SERIOUS ABOUT PRIVACY, SECURITY, AND TRUSTWe read the headlines every day: In the age of Big Data, more and more of our personal information is vulnerable to misuse, whether by hackers, social networks, or the organizations we work for. According to Deloitte, 69 percent of organizations are building systems to analyze worker-related data, but, only 10 percent of respondents felt their organizations were “very ready” to protect employee data. Privacy and security, and the ethics around how companies use “people data,” are a hot topic, and for good reason. Among the topics our panel of experts will discuss the importance of:• Trust as the foundation of effective analytics• Establishing proper data-handling procedures• Understanding relevant laws, regulations, and guidelinesPanelists include:Gene Pease, Author, Human Capital Analytics

3:00 PM

WHAT’S NEXT? AT THE FRONTIERS OF PEOPLE ANALYTICSDiscover the most exciting work taking place at the frontiers of People Analytics will showcase examples of new technology and methodology that is creating a step change in People Analytics -• Organizational Network Analysis to visualize, analyze, and leverage an organization’s formal and informal networks• Natural Language Processing to effectively analyze (and improve) how employees communicate• Culture Analytics to help organizations understand, measure, and optimize their cultures for maximum business impact• The potential of “wearable” technology in the workplace – and the risksJeremy Welland, Global Head of People Analytics, PayPal

3:45 PM CLOSING TOWN HALLA series of open-forum Q&As addressing any remaining questions you may have.

4:00 PM CONFERENCE ADJOURNS—SEE YOU NEXT YEAR!

Wednesday, September 26, 2018

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