PR Theory Part II SJB
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Transcript of PR Theory Part II SJB
PR Theory and Publics II
Case Study: Knockout Boxing
by Selwyn Jerry Boston
MA Public Relations,
London College of Communication (UAL)
December 2010
Selwyn Jerry Boston
PR Theory and Publics II: Knockout Boxing
Selwyn Jerry Boston 1
December 2010
Abstract
This paper will briefly analyse the public opinion on women in boxing, the
sport in the United Kingdom in general, assess the role the British media
plays on the debate and using Gregory’s ten point planning model, devise a
strategic method to implement a successful campaign for the ban against
boxing in the UK. To conclude, the paper will draw on the persuasion ethics of
three models that could be used for this PR campaign, and make a
recommendation on which one of the strategies could be of definite use for
any future PR activity.
Introduction
Best practice in public relations calls for “input research” (Singh & Glenny,
2004, p.142) when a public relations campaign is being planned. Without it,
PR practitioners can be “reduced to taking, at best, educated guesses
regarding the problem and potential intervention programs” (Stacks, 2002,
p.4). The input research results guide programme planning decisions as to
which model of persuasion could be used to change public opinion on views
that are already firmly established. Many authors have promoted consensual
dialogue as the good towards which public relations ought to aim. This
includes proponents of two-way symmetric communication (Grunig & Hunt,
1984), those who see public relations as the ‘ethical guardian’ of the firms
they work for (L’Etang, 2003), and those who promote Habermas’s
communicative ethics (Leeper, 1996). Engaging in consensual dialogue is
oriented towards reaching understanding, rather than winning an argument.
The success does not depend on the presence of coercion, but on
opportunities for all involved to participate in the conversation and raise
issues of concern. Discussion and exploration of multiple perspectives to
reach understanding and consensus can result in creative
reconceptualisations that would produce win-win outcomes. The debate in
this paper looks at a case study to ban professional boxing, and also raises
the question of whether amateur boxing should also be put in the firing line,
Selwyn Jerry Boston 2
Boxing in Britain
Many responses to the articles written about the inclusion of women boxing
in the Olympics appear to be for than against. Some supporters of the sport
call it progress claim that if it were outlawed there would be more injuries
caused by illegal boxing, undertaken without strict medical controls.
Steve Smith from Norfolk, UK replied to an article in Journal of Neuroscience
Nursing by Peter Hagell (2000) that “people should be allowed to make their
own choice whether to participate in contact sports such as boxing, but in
order to do so, they need to be fully informed and aware of what the risks
are--even before they begin training. There is a need for levels of awareness
about neurologic disability, its effects, and the expectations for recovery to
be raised within the general public, who often shrug their shoulders and say
"it won't happen to me."
Boxing promoter Frank Malloney does not believe there is a future for women
in boxing looking at it from a commercial point of view. He does not think that
people will want to pay to see women get hurt in the boxing ring compared to
their male counterparts.
The role of the media on the debate
The British media is both for and against boxing. Their debate lies on the
freedom of choice for individuals to participate in whether it is non- or contact
sports. This shows cognitive dissonance especially with the media’s
knowledge of the dangers in participating in contact sports like boxing. The
incidents of Michael Watson and Paul Ingle are just samples in the long list of
horrific injuries suffered by professional boxers that are reported by the
British media. There is a cognitive dissonance in the role the media plays in
its report on boxing. Fatalities and progressive changes in the sport - whether
it is regarding women’s boxing being included into the Olympic games or the
BBC’s first broadcast of competitive women’s boxing - both have received
extensive coverage in the mass media.
Selwyn Jerry Boston 3
Gareth Davies wrote in an article for The Telegraph (2009) that if the answer
is ‘no’ to women boxing, “we simply suppress the right of those individuals in
society who can, and do want to take part in the sport.”
A recent article by Rachel Dixon at The Guardian (2010) clearly endorses the
BBC’s announcement to broadcast women participating the sport almost as
feminist analyst focusing on the imbalance of the activity. Even professional
boxers like Amir Khan show a slight disapproval of women boxing, yet he
happy with the social progress of the sport.
Knockout Boxing PR plan
Analysis
Although boxing is seen as a blood sport with long-term fatalities reported
between male professional boxers, a number of women are becoming more
Selwyn Jerry Boston 4
interested in taking it up either as a hobby or a profession. A recent survey
by Sport England revealed that 40% of boxing clubs run classes specifically
for women. Out of the 149,000 people who participate in boxing once a
month, one quarter are women. About 20,500 women box every week,
compared with 156,300 who play football.
Objectives:
- To initiate a four year campaign to raise awareness of the fatal dangers of
boxing
- To challenge the public and media’s proponent view of women in boxing by
bringing in tighter restrictions on amateur boxing
- To lobby with the Government to bring in a complete on professional boxing
- To persuade the Department of Culture and Sport to overturn it’s funding
and decision of including a women’s boxing squad at the 2016 Olympic
Games in Rio
- To campaign for the national and local provision communal centres for
young people
Publics (primary and secondary):
Primary - Boxers (registered professionals and hobbyists)
Gyms and boxing clubs (boxing trainers)
Academics and health opinion formers (neurosurgeons)
MPs
Medical (doctors, nurses)
Parents and Schools
Media
Secondary: British Medical Association (BMA)
World Medical Association (WMA)
Royal College of Nursing (RCN)
Schools Amateur Boxing Association (SAMA)
Message:
Selwyn Jerry Boston 5
Knockout Boxing accepts that on the positive side boxing is good exercise
and it fulfils the dreams of many youngsters. In a negative context, people
get hurt while participating in the sport, and these injured people sometimes
have to live with long-term fatalities or die. At least 140 boxers, including two
women, have died worldwide due to injuries sustained in training or in bouts
since 1990. One should ask the question: “Is it ethical for the Government to
allow the continuation of such a brutal, combative sport that puts the athlete
at risk?”
Case Study: Muhammad Ali
When Muhammad Ali was first diagnosed with Parkinson's Syndrome, he had
to go through a series of tests at the renowned Mayo Clinic, and then at a
number of other highly respected institutions. The results indicated an
astonishing amount of abnormalities, all of which seemed to be boxing
related. It was found that Ali had a hole in the membrane separating the two
sides of his brain. While this type of abnormality is often congenital, being
punched in the head repeatedly, if not causing such a condition, can certainly
exacerbate and worsen it. Further complicating matters, Ali was shown to
have a series of degenerative changes in his brain stem; a part of the brain
that is linked with dopamine production, a neurotransmitter that is lacking in
those afflicted with Parkinson's-like afflictions. Ali's brain stem was shown to
be significantly damaged, and his attending physicians, in a statement
released at Muhammad Ali's request, stated that they believed Ali's brain
damage to be boxing-induced.
Excerpt from: “Muhammad Ali's Battle Against Parkinson's Syndrome: Is
Boxing to Blame?” by Jason Medina (2007)
Case Study: Lonnie Ali
Lonnie married Muhammad Ali in 1976 at the time he had just been
diagnosed with Parkinson's disease. As the condition progressed, it caused
tremors, muscle stiffness, slowed body movements, unstable posture, and
difficulty walking. A former heavyweight boxing champion of the world,
Muhammad didn't take easily to the idea that his body could fail him. The job
Selwyn Jerry Boston 6
of convincing Muhammad that he needed to listen to doctors fell largely to
his wife, who immediately slipped into the role of caregiver.
Lonnie Ali: “Your day never begins or ends, because it's a 24-hour thing,
seven days a week. [The person you're caring for] never leaves your mental
consciousness even when you are away getting some respite. You're always
thinking, is he okay?”
Everyday Health (2007)
Strategy:
The Knockout Boxing group aims to use counter arguments with logical and
rational points, highlighting the benefits of boxing as an exercise and fatality
as a competitive sport, and a moral narrative in the bid to ban competitive
boxing.
Tactics:
- Lobby with MPs in bringing in tighter regulations or a complete ban on
boxing
- Television debates with sport professionals for and against boxing
- Radio interviews with leading health and academic opinion leaders
- Feature articles in opinion forming newspapers
- Provide counter arguments – for and against boxing
Stakeholders:
Internal: International Olympic Committee
Department of Health
Department of Culture, Media and Sport
British Medical Association (BMA)
World Medical Association (WMA)
UK Parliament
External: British Broadcast Corporation (BBC)
Michael Watson, former professional boxer
Working-class youth (male and female aged 15-21)
Selwyn Jerry Boston 7
Political leaders: Hugh Robertson MP, Minister for Sport and the Olympics
MP, Department of Health
Paul Flynn, Labour MP
Opinion formers: Professor Vanessa Nathanson, BMA
Professor J Pearn
Peter McCabe, Chief Executive, The Brain Injury
Association
Channels
The media can be used as a “magic bullet” to send out uniform and direct
message to everyone. This may not have an immediate effect but using mass
communication with the right message through the mainstream media and
sport organisations could influence people to do just about anything. Here are
a few channels the group intends to use:
Newspapers: Claire Stocks, Olympic Sports Editor, BBC Sport
Rachel Dixon, The Guardian
The Daily Mail
Television: British Broadcasting Corporation (BBC) Breakfast News
Sky News
Radio: BBC Radio 4
BBC Radio 5 Live
Magazines: British Medical Journal
Sport organisations: Sports Council
Sport England
UK Sport, funding agency
International Boxing Association
Paul King CEO, Amateur Boxing Association of England
Selwyn Jerry Boston 8
Timescales:
Year 1 (2011): Campaign launch, employ PR agency, evaluate public
opinion, conduct factual research, speak with former professional boxers,
engage with other pressure groups against boxing, media briefings
Year 2 (2012):, Meet with sport organisations, media campaign, peaceful
protest at London 2012 Olympic boxing matches with pressure groups
against the sport
Year 3 (2013): Start lobbying with MPs and PM, media campaign – press
breakfasts, briefings and reports
Year 4 (2014): Campaign review, present campaign results to Parliament,
media campaign
Resources:
Knockout Boxing has recently appointed Mr Dominic Palumbo as chief
executive and currently has a budget of £350,000 set aside for the assistance
of a public relations agency to execute the campaign.
Evaluation:
Depending on the progress of the campaign, Knockout Boxing will require
reports from the successful agency:
- evaluating the success of the use of theories to the campaign
- comparing the number of boxers (male and female) before and after the
campaign
- disseminating a report on the progress of the campaign to organisations
campaigning for the boxing ban
- a compilation report on the level of education, persuasion and acceptance
of young people about the pros and cons of professional boxing
- evaluation of short and long-term public opinion during the campaign and
the percentage of awareness before and after the campaign
- budget evaluation for stakeholders
Review:
Selwyn Jerry Boston 9
This will be done in the year of the campaign. Using print, broadcast and
online media, the campaign will be reviewed and presented to the
Department of Media, Culture and Sport for reconsideration of a bill to ban
boxing presented to the House of Commons.
Persuasion theory recommendations
Putting the debate into perspective, boxing is a sport that seems to attract a
large number of working-class youth but what these youths often fail to note,
however, is that professional boxers are at risk of suffering high numbers of
life-altering non-fatal injuries.
There are a number of approaches to persuasion as suggested by Fawkes
(2007) that “Knockout Boxing” could use to achieve its key objectives in
changing the public’s attitude to the boxing.
Rhetorical Perspective: Aristotle’s Model of Communication
Fig. 1
Selwyn Jerry Boston 10
Source: Ehninger, Gronbeck and Monroe
This is one of the earliest definitions of communication that derived from the
Greek philosopher-teacher Aristotle (384-322 B.C.). Aristotle’s speaker-
centered model received perhaps its fullest development in the hands of
Roman educator Quintilian (ca. 35-95 A.D.), whose Institutio Oratoria was
filled with advice on the full training of a “good” speaker-statesman.
This model features few elements but the main concepts of rhetoric are skills
that can be utilised to achieve persuasive effects.
- Ethos: a trustworthy speaker
- Logos: the logic nature of the message
- Pathos: the emotional response of the audience from the speaker style
- Kairos: timing - knowing when to emphasise on the language
As cited by Toth (1992) to use Sproule's (1988) 'managerial rhetoric' clearly
connects to public relations, greatly focusing the use of the media to
communicate to mass audiences rather than persuading one individual.
Balance Theory
Fig. 2
Selwyn Jerry Boston 11
Proposed by F. Heider (1958)
The group will use the example of married couple - Oliver and Pam. Pam (21)
has taken up boxing as a sport and hopes to be one of the young women
participate in the 2016 Rio Olympics. She is also a mother of two young
children and this puts a lot of pressure on her husband Oliver who wants her
to give up boxing. This causes a heavy strain on their marriage which
resulted in separation.
Theory of Reasoned Action
Fig. 3
Source: Theory of Reasoned Action, Fishbein & Ajzen, (1980)
Selwyn Jerry Boston 12
Aimed at professional boxers and hobbyists, the group will use this theory to
evaluate the beliefs through to changing the behavioural intentions. We first
want to find out why these people want to be involved in such a combative
sport, produce case studies, facts, and figures of fatalities in order to
persuade them to change their behavioural patterns. These people could
then become resourceful as campaigners against the sport. We could use five
arguments for and against the sport:
Arguments for boxing:
1. Professional and amateur boxers are not being forced into the ring. For
many of these young men, boxing is ‘their life’ and they know nothing
else. They know the risks involved and they accept that before
stepping into the ring.
2. According to Dr Whiteson, former chief medical officer for the British
Boxing Board of Control, injury is part and parcel of the sport. Chronic
injuries and tragic cases are rarely.
3. Banning the sport could send it underground where fewer controls and
restrictions would make injuries more acute.
4. Boxing is no more dangerous than some other sports, for example
rugby, ski jumping or even sailing.
5. Amateur boxing is good as an exercise for example boxercise classes
for are good for a aerobic and muscle-toning workout.
Arguments against boxing:
1. Cuts and bruises are the most common injuries that lead to stitches
and dental work being required. Body blows can lead to internal
bleeding and broken ribs, but the most serious risk comes from the
possibility of either catastrophic or gradual brain damage.
Selwyn Jerry Boston 13
2. Boxing at any level is not safe. Doctors may be able to treat injuries
and prevent complication leading to death, but prevention is the best
way to avoid damage being done.
3. Countries like in Sweden (1970) and Norway (1981) have banned
boxing putting health concerns before individual choice. Surely the UK
government should consider putting the health concern of the
population first like such countries.
4. A number of tragic cases in which boxers have been fatally injured or
killed by blows to the head have been reported.
5. The state should not be seen to fund such a brutal and combative
sport. Duelling was banned, so should boxing.
Elaboration Likelihood Model
This model by Petty and Cacioppo (1981). suggests two ways to persuade
audiences: central and peripheral routes. Fig.4 (Source: Kenrick, Neuberg,
& Cialdini, 2002)
The central route can be used to provide the audience with arguments in the
message, using reason and evaluation – carefully scrutinise the message
content in debates using mainstream media for example television
programmes, radio, or complete debates published for print and online
Selwyn Jerry Boston 14
media. The next step would be to evaluate both positive and negative sides
to the debate, and change public opinion.
The peripheral route is typically used when personal relevance is low and: i)
expert or emotional sources are used; ii) positive mood is created; iii)
premessage expectations are disconfirmed; iv) the mere exposure effect is
used. The peripheral route can be used to get health experts (neurosurgeons)
and families of former boxers that may have been fatally injured or died in
the ring to give their stories to the mainstream media – print broadcast and
online media.
Conclusion
The Knockout Boxing public relations campaign plan is structured using
Gregory’s ten point planning model including persuasion theories from
Aristotle (4th century BC), Heider (1958), Fishbein and Ajzen (1980), and
finally Petty and Cacioppo (1981). The group will always have to analyse
public opinion, timing to see when it is right to launch a campaign, make sure
the structure and content of the message is clear, and use the right channels.
Here are two more theory suggestions that could be used for future PR
activity:
High Involvement Learning Model
By supplying factual information and giving adults and children the
opportunity to be actively involved in the campaign, Knockout Boxing may
improve the public’s understanding and reaction to boxing as a competitive
sport.
Social Judgement Theory
Knockout Boxing could use this for future public relations activity. The
latitude of the audience will have to be considered before trying to convince
them with the group’s ideas. According to Sherif, if the gap between the
group’s ideas and that of public opinion is too wide, then the desired
assimilation effect will not happen. Having a credible speaker who is well
Selwyn Jerry Boston 15
prepared, able to provide arguments in favour and against the sport, clear in
conveying the message and has complete handle of the language can stretch
the audience’s latitude of acceptance.
Publics:
Adults and children, men and women
Political leaders, for example MPs against combative sports
Opinion leaders, for example neurosurgeons
Professional boxing and sport organisations
Celebrity endorsement for example former boxers
Message:
Boxing kills. It may not be sudden, but if fatally injured, the participant will be
left with gradual health deterioration.
Tactics:
- Use injured children, women and men who participate in boxing as part of
our media campaign
Channels:
Local and national media
Specialist medicine and health magazines based in the UK
Online media and social networking sites
Appendix 1
Opinion I: United Kingdom
This is an interesting question that raises all sorts of issues. In the United
Kingdom, opinion is divided between those who want the sport banned and
those who believe that it should be properly controlled and funded from
Selwyn Jerry Boston 16
boxing funds; i.e., the consequences of boxing should be funded from within
the sport and not by society at large. I favour the latter because I deplore the
modern "nanny" society--you cannot eat this, you cannot drink that and you
must not do anything that may harm you! Everest would never have been
climbed and airplanes would never have flown if someone had not taken a
risk. Boxing is a controlled sport and should be left alone. Drunken driving
should be banned. Encouraging the wearing of helmets and hard hats is a far
more urgent campaign as far as I can see. Let us keep the nanny police at
bay!
Christine Eberhardie London, UK, The Telegraph (2009)
Appendix 2
Opinion II: United Kingdom
Boxing is definitely a risky business. You get knocked down, you stand up,
and down you go again. But sometimes you win. It's a bit like life. We've seen
the joy of London's Eastenders when Frank Bruno won their hearts, despite
defeat by Tyson. We saw the horror of Ivander Holyfield losing his ear to that
same demon. Of course, we've also witnessed great tragedy. We watched the
creativity of Muhammad Ali, inspiring so many to turn from war, and now we
are appalled at his sorrowful decline. So what's the answer? The BMA and the
RCN have reached stalemate. The BMA has a point: It isn't safe enough. Ali
was allowed to compete long after he was unfit; fights go on after injury is
sustained; and medics can't get to the ring when they're needed. The RCN
has a good point too. What about freedom of choice? But choices should be
informed. Matilda Sequeira, nurse practitioner at the Royal Hospital for
Neurodisability, has this to say, "Brain injury acquired through sport is (too)
often seen by nurses at this hospital."
Steve Smith Norfolk, UK, The Telegraph (2009)
Appendix 3
Opinion 3: Barbaric Boxing Should Be Outlawed Like Dueling &
Cockfighting
The great, mercury-like Muhammad Ali was famous for eluding punches. But
he didn't elude them all. Ali has been reduced to a Parkinsonian shuffle, his
Selwyn Jerry Boston 17
once fast tongue slurred. Practically all the other, more mortal pugilists take
a harsher beating that Ali ever did in any of his fights. Over 360 boxers died
since 1945. Brain damage and other severe injuries are uncountable.
Boxing should go the way of dueling. Like dueling, the participants in boxing
agree to commit acts upon themselves that would be considered crimes in
other venues.
Virtually all professional boxers are born into poverty. Like drug dealing, crap
shooting, and prostitution, boxing seems like an easy route to quick money,
but it is bad choice. Laws protect people from themselves who make bad
choices. Because boxers pay a price themselves but so does society in
healthcare for old boxers. Other sports have deaths and severe injuries, but
they are unfortunate by-products not the intent.
Youdebateit.com (2010)
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