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MD. SHAFIQUR RAHMANJOURNEY WITH
GRAMEENPHONEEducation:
Doing EMBA in Begum Rokeya University Rangpur (Human Resource management) .MA in English Literature(2011) Carmichael university college, Rangpur. BA Honours in English Literature(2010) Carmichael University college, Rangpur.HSC From Police Lines School & College, Rangpur(2006)SSC From Palashbari(S.M) Pilot High School(2004).
COURSES,TRAINING & ACTIVITIES
“Diploma in Computer Hardware & troubleshooting Course from ‘IT Vision Society Limited’ 2011.“Diploma in Microsoft Office Management course” from ‘IT Vision Society Limited’ 2011.Training on “Customer Service Excellence” from Bdjobs.com 2013Training on “ Priority Customer Service” from Grameenphone Ltd. June 2014.Training on “ Business Policies & Target achievement Strategies” from Grameenphone Ltd. July 2014.Maintain a healthy relationship with individual & group of potential customers for commercial purposes.Working with a target oriented way of thinking & achieve daily, monthly & quarterly target given by the company. Multiple Mobile Financial Service (MFS) with the collaboration of banking institutions like: Dutch Bangla Bank, One Bank, Mercantile Bank etc.
ACHIEVEMENT & ACTIVITIES:Employee of the Month in several times.Employee of the week in several times.Sub-editor of local Monthly Magazine “Sopnochura” Rangpur.Worked as a volunteer under different academic personalities for self development.One of the members of Carmichael University College “Book Reading Club” Attended on several photography contests.Host of several cultural activities.Member of “Boi Pora kormosuchi” by Bishya Sahitya Kendro 2000-2004
OTHERS:Strong Motivation and commitment for work.Endurance to work for long hours and under pressure.Ability to work independently as well as a team member.Sound ethical background and integrity.Commendable communication and presentation skill.
PERSONAL DETAILS:Name : Md. Shafiqur Rahman Father’s Name : Late. Lutfer Rahman Mother’s Name : Most. Nilufer Yesmin Date of Birth : 1st January 1989 Nationality : Bangladeshi
LANGUAGE PROFICIENCY:
English: Fluent in speaking, reading and writing(IELTS Band Score-6.00)Bengali: Mother Tongue
COMPUTER SKILLS: Operating Systems : Windows (98, 2000, XP, 7, 8)Office Management : Microsoft Office (Word, Excel, Power point)Others : Internet Browsing