Potsdam 13.7.2012
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Transcript of Potsdam 13.7.2012
Knud Schulz Citizens' and Library Services
Aarhus
THE LIBRARY AS UNITING FACTOR IN A SOCIETY
OF CHANGE
Potsdam 13. 07 2012
Knud Schulz• Manager of the Main Library in Aarhus 25 years• Librarian and Master of Public Management• Mentor INELI (International Network of Emerging Library
Innovators) Bill & Melinda Gates Foundation• Member of the client group Urban MediaSpace Aarhus• Daily work focus – transforming the Main Library to
“Urban Mediaspace” • [email protected]• www.slideshare.net
Knud Schulz Citizens' and Library Services
Aarhus
apx.28.500 m2incl. 17.500 m2library space
Denmark
population 5.5 mill.
5 regions
Aarhus
population 300.000
Knud Schulz Citizens' and Library Services
Aarhus
Agenda
The Library• as a place/spot• as a space• as a relation
Example Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Libraries and urban development
Model of the public library in urban development
Casper HvenegaardHenrik JochumsenDorte Skot-HansenIVA – Royal School of Library and Information Science
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
2015
2014
Client: City of AarhusPartner: Realdania, Realdania BygClient Advisor: Rambøll DKArchitects: schmidt hammer lassen architects Co-advisers: Arkitekt Kristine Jensens Tegnestue and Alectia A/SKnud Schulz Citizens' and Library Services
Aarhus
June 2011
Knud Schulz Citizens' and Library Services
Aarhus
• Mediaspace:• Main Library• Citizens’ Services 17.500 m2• Partners and network 11.000 m2 • Automatic parking space - 1000 cars• Two new urban harbour squares • Arrival centre for light rail• Uncovering of the river• Traffic regulation• App.: 255 mill Euro
Project elements
Transforming the flow in the center of Aarhus
• reduce car traffic to a Third part in front of the harbour
• etablish a light rail station• open the end of the river• bring acces to 800 m waterfront• a new bike and walk route • etablish a new ’mainstreet’ along the
river and up the waterfrontKnud Schulz Citizens' and Library Services
Aarhus
Agenda
The Library• as a place/spot• as a space• as a relation
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Urban Mediaspace- rethinking library and space
Knud Schulz Citizens' and Library Services
Aarhus
The Vision
• A unique space for co-operation
• A place for dialogue, knowledge, ideas and inspiration
• An open and informal learning space
• A unique place for children
People is key factor
Seven Core Values
The Citizen as Key Factor
Lifelong Learning and Unity
Diversity, co-operation and network
Culture and Experience
Bridging Citizen, Technology and Knowledge
Flexible and Professional Organisation
A Sustainable Icon for Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
The Multimedia House – a building of many talents
An attractive building ofinternational quality• A new main library• Citizens’ Services• Partners and networks
Total area: 28.000 m2incl. 10.000 m2 optional
(partners renting)
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
The library as a space – in the future?
• The building supports the needs of the users
• The building interacts with the surroundings and environment
• The building acts adaptively
Knud Schulz Citizens' and Library Services
Aarhus
Agenda
The Library• as a place/spot• as a space• as a relation
Knud Schulz Citizens' and Library Services
Aarhus
The Knowledge Society
• From libraries for books/medias -to libraries for man/human
Knud Schulz Citizens' and Library Services
Aarhus
From information that can be found anywhere
To What can only be experienced at the library
Space for media Space as a media
On-line On site
Information Meaning
Facts Credibility
Meeting information Meeting people
Knowing Experimenting
Visitors Resource person
Neutrality Sensing
Seriousness Sense of humour
Arranged events Things that happen
Ivar Moltke, Create
The Change
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Transformation Lab
• The entrance – the former place for controlling the users
• 2-300 m2• New projects every 5-6 month• Bringing the traditional work
fields of the library into the LAB• Developing new support of the
users – depending on the room, the media, the connectivity and the competencies
Knud Schulz Citizens' and Library Services
Aarhus
LiteratureLAB
Knud Schulz Citizens' and Library Services
Aarhus
iFloor – interactivity between people
• Social interactivity in the library space
• User to user to staff• Interactivity depends on
the body • communication through
– Mobile– SMS– PC
• Informal - Competition• Funny
Knud Schulz Citizens' and Library Services
Aarhus
iFloor
Knud Schulz Citizens' and Library Services
Aarhus
NewsLAB
Knud Schulz Citizens' and Library Services
Aarhus
Robots
• Eye catcher• Social interactivity• Communication inside
and outside the library• Interactivity• Learning
communication
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Teknomorfose - ExhibitionLAB
Knud Schulz Citizens' and Library Services
Aarhus
The Square
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
FictionLAB
NewsLAB
MusicLAB
ExhibitionLAB
DemocracyLAB
The Square
Knud Schulz Citizens' and Library Services
Aarhus
The strategy for changing
• The need for rethinking the library
• The need for a fusion between physical – virtual
• Focus on development• Bringing new skills into the
library• Promoting learning in the
organization• Force users to dismiss the
book as library brand
Knud Schulz Citizens' and Library Services
Aarhus
The library as a space – in the future?
• The building supports the needs of the users
• The building interacts with the surroundings and environment
• The building acts adaptively
Knud Schulz Citizens' and Library Services
Aarhus
The Change
From
Transactions – loans, search etc.
Virtual Physical
Relations – new services based on facilitating relational communication
Knud Schulz Citizens' and Library Services Aarhus
Logistic - the returning system - transactions
Facilitating relations
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
The Innovation Strategy
“..to generate ideas is to be creative; to convert ideas to results is to be innovative. Being innovative in an organized and user-oriented fashion is the essential competitive parameter of the 21st century…”
Steve Jobs, Apple inc.
Knud Schulz Citizens' and Library Services
Aarhus
Users as focal point
• Users are the potentiality of change• Users should be part of the innovation
processes - from the creative phase to testing and realisation
Knud Schulz Citizens' and Library Services
Aarhus
Userdriven process
• From tradition to transcendence – the users deconstruct ”old knowledge” to create new sense
Knud Schulz Citizens' and Library Services
Aarhus
Development Process
Knud Schulz Citizens' and Library Services
Aarhus
Why the Children’s Interactive Library??
1940 2005
Knud Schulz Citizens' and Library Services
Aarhus
Children’s participation
• Users• Design sessions• Metaphorical
starting points• Etnoraids
The Children’s Interactive Library – from project to prototype
Knud Schulz Citizens' and Library Services
Aarhus
User driven innovation
Knud Schulz Citizens' and Library Services
Aarhus
Subject Browsing - Story Surfer
Knud Schulz Citizens' and Library Services
Aarhus
Interaction at the Table
Knud Schulz Citizens' and Library Services
Aarhus
Local history - balloon voyage
• Reading aloud original text containing local history
• Old films converted to digital formats• RFID technology
Modern library practice and strategies – means that roles
constantly change
Knud Schulz Citizens' and Library Services
Aarhus
RethinkingDo we need to disintegrate the library before
reconstructing it?
The change in society and the way of living are creating new premises for the need of the library
The identity of the human beings are related to and depending on new ways of communication
The digitalization means information's are in your pocket everywhere
Knud SchulzCitizens’ and library service Aarhus
- A Danish Report 2010
Insp
iratio
n Space
Performative
Space
Learning
Space
Meetin
g Space
The Public Library of the Knowledge Society
D.Skot-HansenC.H. RasmussenH. Jochumsen
Create
Experie
nc
e
Partici
pate
Discover
Innovation
Reckognition/Experience
Empowerment
Involvement/EngagementKnud Schulz Citizens' and Library Services
Aarhus
Insp
iratio
n Space
The Public Library of the Knowledge Society
D.Skot-HansenC.H. RasmussenH. Jochumsen
Experie
nc
e
Innovation
Reckognition/Experience
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services Aarhus
Inspiration space
• The space for meaningful experiences that is to say experiences that move us
• The space should open up to the irrational, emotional and chaotic by communicating a diversion of aesthetic experiences.
• This can happen through storytelling or other artistic expressions within all kinds of media, cultural forms and genres.
• The inspiration space should make the user want to move beyond the usual choices and to come back.
• The library space in itself may also be an experience and work as a stage for events and cultural arrangements.
• The inspiration space especially supports realisation (cognition)/experience and innovation.
individual concentration
Knud Schulz Citizens' and Library Services
Aarhus
Music
Knud Schulz Citizens' and Library Services
Aarhus
digital media
Knud Schulz Citizens' and Library Services
Aarhus
Inspiration
Knud Schulz Citizens' and Library Services
Aarhus
events
Knud Schulz Citizens' and Library Services
Aarhus
appearance
Knud Schulz Citizens' and Library Services
Aarhus
book clubs
Knud Schulz Citizens' and Library Services
Aarhus
picture bookKnud Schulz Citizens' and Library Services
Aarhus
reading aloud
Knud Schulz Citizens' and Library Services
Aarhus
staging
Knud Schulz Citizens' and Library Services
Aarhus
Learning
Space
The Public Library of the Knowledge Society
D.Skot-HansenC.H. RasmussenH. Jochumsen
Discover
Reckognition/Experience
Empowerment
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services Aarhus
Learning space
• Space where children, young people and adults can experience and explore the world and thus strengthen their competences and possibilities through free and easy access to information and knowledge
• Learning is seen as a dialogue oriented process that is based on the users’ own experiences and their wishes to define their own learning needs
• Often takes place in informal settings which do not have learning as the goal – learning happens through play, music and many other activities
• Should meet the needs of especially young people for a more experience oriented learning through the development of playful, interactive and social learning methods.
• Learning is strengthened through the use of homework cafes, study places, open courses and experiment areas.
• The learning space especially supports realisation (cognition)/experience and empowerment.
teaching
Knud Schulz Citizens' and Library Services
Aarhus
courses
Knud Schulz Citizens' and Library Services
Aarhus
informal learning
Knud Schulz Citizens' and Library Services
Aarhus
consultations
Knud Schulz Citizens' and Library Services
Aarhus
one to one
Knud Schulz Citizens' and Library Services
Aarhus
homework cafe
Knud Schulz Citizens' and Library Services
Aarhus
guidance
Knud Schulz Citizens' and Library Services
Aarhus
access to knowledge
Knud Schulz Citizens' and Library Services
Aarhus
selfservice
Knud Schulz Citizens' and Library Services
Aarhus
Meetin
g Space
The Public Library of the Knowledge Society
D.Skot-HansenC.H. RasmussenH. Jochumsen
Partici
pate
Empowerment
Involvement/EngagementKnud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services Aarhus
Meeting space
• An open, public space where citizens as a third space between home and work can meet others who are both as themselves and different from themselves
• Arenaes, where you can meet other people with different interests and values and encounter opinions that challenge you through discussions and debate, are necessary
• In the meeting space both non-committal, random encounters can take place through lounge décor with newspapers and café atmosphere as well as more organised meetings
• This can take place both live and on the Internet in chatgroups, blogs or other social media.
• The meeting space especially supports empowerment and engagement
meetings
Knud Schulz Citizens' and Library Services
Aarhus
lectures
Knud Schulz Citizens' and Library Services
Aarhus
discussions
Knud Schulz Citizens' and Library Services
Aarhus
debates
Knud Schulz Citizens' and Library Services
Aarhus
politics
Knud Schulz Citizens' and Library Services
Aarhus
being together
Knud Schulz Citizens' and Library Services
Aarhus
Performative
Space
The Public Library of the Knowledge Society
D.Skot-HansenC.H. RasmussenH. Jochumsen
Create
Innovation
Involvement/EngagementKnud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services Aarhus
Performative space
• Users can interact with others for inspiration to create new creative expressions in the encounter with art and culture
• Users can get access to tools that support their creative expressions through interactive games and writing-, sound- and video-workshops
• The users can also get support in their creative expressions through workshops with professional artists, designers, multimedia developers etc.
• Can act as a platform for communication by publishing and distributing the work and products of the users and by giving access to stages where users can perform and express themselves.
• The performative space especially supports engagement and innovation.
writing workshops
Knud Schulz Citizens' and Library Services
Aarhus
experiment
Knud Schulz Citizens' and Library Services
Aarhus
edutainment
Knud Schulz Citizens' and Library Services
Aarhus
Workshops
Knud Schulz Citizens' and Library Services
Aarhus
playing
Knud Schulz Citizens' and Library Services
Aarhus
gaming
Knud Schulz Citizens' and Library Services
Aarhus
gaming
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
Why partnerships?
Lack of resources and competences in libraries
Knowledge, inspiration from others
Need of diversity, quality, research in service production
Communication and marketing
New ambassadors
Knud Schulz Citizens' and Library Services
Aarhus
Mapping the network
Partnership clusters
Knud Schulz Citizens' and Library Services
Aarhus
ExamplesStrategic Partnerships
Partnership clusters - examples
• Children and FamiliesChildren theatres, culture institutions, Centre for Playware, Alexandra Institute, Centre for Pervasive Computing, public schools
• Knowledge and LearningUniversities, educational institutions, free adult education, Homework help organisations, NGO’s
• FictionPublishers, author organisations, reading clubs, author schools, writing workshops, poetry clubs, free adult education , news media
• MindspotPublic Schools, High Schools, youth organisations and clubs, festivals
Knud Schulz Citizens' and Library Services
Aarhus
Whats next?
Knud Schulz Citizens' and Library Services
Aarhus
Transformation Lab II
Knud Schulz Citizens' and Library Services
Aarhus
Stageing Urban Mediaspace
• Create an illusion of the building under construction• Walk in the 3D model• Setting the stage for tests, user operated services,
innovations, new designs, incl. elements to be used in the new building
• Involve the users in the work• Prepare the citizens• Prepare the staff• Brand the new library
Knud Schulz Citizens' and Library Services
Aarhus
What is the concept of the new Library
• Transform the library from the brand of a building housing books
• to a building supporting and interacting with userneeds
Knud Schulz Citizens' and Library Services
Aarhus
Summing up
• Merge technology, space and competencies
• Involve the users in the innovation• Make partnerships competencies and a
broader ownership of the library • Tell new stories about the library brand• Innovate your libraries or die
Knud Schulz Citizens' and Library Services
Aarhus
Library potentials
The library include many rationalities in a perspective of developing cities
• Democracy• Inclusion/empowerment• Partnerships• Innovation• Learning
Knud Schulz Citizens' and Library Services
Aarhus
Knud Schulz Citizens' and Library Services
Aarhus
2013June 16th-19th
Welcome
We can do it
• Can Libraries spark Innovation? – Yes we can• Let’s light up our potentials
Thank you for listening
Knud Schulz Citizens' and Library Services
Aarhus