Post Student Payments - Florida International...

39
STUDENTS FINANCIAL SUPPORT How to Process Student’s Payments

Transcript of Post Student Payments - Florida International...

Page 1: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

STUDENTS FINANCIAL SUPPORT

How to Process Student’s Payments

Page 2: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

Table of Contents

Post Student Payments...................................................................................................................................4

Processing Student Payment.....................................................................................................................6-10

How to Void Receipts...............................................................................................................................14-15

Closing Cashier........................................................................................................................................22-28

2

Page 3: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

Training Objectives:

By the end of this training you will understand:

How to Apply Payments for various tenders to a Student Account

How to Close the Cashier Deposit

3

Page 4: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

Post Student Payments

Login to Campus Solutions and follow this navigation:

Student Financials>Cashiering>Post Student Payments

4

Page 5: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

Processing Student Payment

1) Business Unit: Always FIU012) Cashier's Office: Enter ‘UP’ for MMC Cashier’s Office or choose the appropriate one by clicking

on the search icon 3) ID: Enter Panther ID of the student who is paying4) Click Add

Note: Depending on User Defaults, Business Unit and/or Cashier’s Office may populate automatically

5

Page 6: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

Processing Student Payment

Student Name: Confirm that the student’s Panther Id matches the name and all the informationaccordingly.Ref Nbr (optional) is used primarily for Org transactions or to indicate uniqueness of a transaction

on student account.

Note: Students have the ability to pay using multiple tenders (Cash, Check or Money Order). Each tender should be treated as a separate transaction on the student account.

The Cashiers office does not accept any credit card payments these types of payments must be done online.

6

Page 7: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

Processing Student Payment

5) Target Detail a) Target: enter or choose the appropriate one by clicking on the search icon and selecting

‘Target Key’ corresponding to the transaction from the list.

‘Target Key’ Options and Description: ADMDEP – Admission Deposit CASH CHECK – For Check Cashing only (see Supervisor) HSG CASH- Housing Cash Payment HSG CHECK – Housing Check Payment MO – Money Orders, Cashier’s or Travelers Checks (Must be Payable in United States

Dollars) ORG CASH – Post payment to Org ID ORG CHECK – Post Payment to Org ID STDNT_CASH - Student Cash STDNT_CHCK – Personal check from Student or Parent (Must be Payable in United

States Dollars)

Temporary Cashiers will use only STDNT_CASH, STDNT_CHECK, HSG CASH, HSG CHECK or MO

b) Term: the system will automatically post to current term if left blank; if student is making payment for a term other than current term, click on magnifying glass to select a term.

Spring 2014 is noted as ‘1141’ where the first digit represents the century (1), the second and third digits represent the year (13) and the last digit represents the term (1 for Spring). (Values 1, 5 and 8 are used to represent the Spring, Summer and Fall terms respectively).

c) Amount: The payment amount to be posted against the student’s account. Student gives you cash of $10 but they are only paying $5. Enter $5 in the Amount field of the Target Detail section.

7

Page 8: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

Processing Student Payment

6) Tender Detail

a) Tender: Enter ‘CASH’ if STDNT_CASH was selected in Target field of Target Detail

.

b) Tender Amount: The amount of money handed to you. Student gives you cash of $20, but they are only paying $15. Enter $20 in the Amount field of the Tender Detail section. c) Deposit ID: Populates once you have entered all the required information on the Student Payment page. Please do not override Deposit ID.

Note: When the transaction is posted by clicking on Create and Print Receipt or Create Receipt, a new section is created under ‘Tender Details’ reflecting the change due to the student.Tender: Enter ‘CHECK’ if STDNT_CHCK, or MO was selected in Target field of Target Detail

8

Page 9: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

Processing Student Payment

7) Check Detail

Make sure Check Payment: is payable to FIU or Florida International University has Student’s Panther ID, Amount is filled in and the check is signed. See a check sample below!

Once Check is selected in the Tender field of the Tender Detail section, the Check Information window opens

The Check Nbr and Bank Account Holder Name fields are the only ones that must be filled in for Checks and Money Orders. Then Click OK

9

Page 10: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

Processing Student Payment

8) Receipt Detail

At times, a student might want to pay for specific charges on their account. If the student does not make such a request, Click on the Create and Print Receipt or Create Receipt button on the Student Payment page.

Notice that after you click on Create Receipt, a Receipt Nbr is populated and all the fields are grayed out.

Click on the New Transaction to apply another payment

10

Page 11: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

Processing Student Payment

Apply Payment to Specific Transactions

1) If the student wants to make payment for a specific charge or a list of charges, click on the Select Charges to Pay link at the top of the Student Payment page.

. 2) Enter amounts according to student’s request. As the amounts are being entered, click ‘Refresh’ to ensure that the charges are not exceeding the ‘Target Amount (see below)’.

11

Page 12: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

Processing Student Payment

Apply Payment to Specific Transactions

3) If you click OK with the above amount you will get the message below when you try to Create Receipt or Create and Print Receipt.

If you get this message verify & update charges by adjusting one of the payment lines.

12

Page 13: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

4) Click Refresh, Then OK

13

Page 14: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

Processing Student Payment

Apply Payment to Specific Transactions

Messages when Posting Payments to Student Accounts

At times a student will bring a Check, Cashier’s Check or Money Order for payment, but when you go to Post the transaction you get the error below:

Contact the Supervisor for further detail.

14

Page 15: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

How to Void Receipts

Please follow this navigation:Main Menu>Student Financials>Cashiering>Cash Management>Void Receipts – Cashier

15

Page 16: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

How to Void Receipts

1) Business Unit: Always FIU012) Cashier's Office: Enter ‘UP’ for MMC Cashier’s Office or choose the appropriate one by clicking on the search icon 3) Search

When voiding , make sure that you select the correct receipt #. After clicking on “Void”, teller will be directed to the reason code page. Enter ADM for reason code. Print this page after void is completed.

When the payer requests to have their payment void, they must sign and date the original receipt which is to be included in the closing paperwork. The cashier must notate the reason for the void along with a signature and date. Cashiers supervisor reviews and signs the void.

16

Page 17: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

How to make Interim Deposits

Please follow this navigation:Main Menu>Student Financials>Cashiering>Cash Management>Make Interim Deposits

1) Business Unit: Always FIU01

17

Page 18: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

2) Cashier's Office: Enter ‘UP’ for MMC Cashier’s Office or choose the appropriate one by clicking on the search icon 3) Click Add

How to make Interim Deposits

1) Ref Nbr: Enter Deposit ID number follow by letter *2) Tender Detail Header under the Tender field : Enter Cash3) Item Amount: Enter amount being pulled out of drawer for deposit4) Click Create Receipt5) Print this page6) Take money out of drawer and run through currency counter twice7) Fill out Teller Proof “A” form for interim

* The letter indicates the number of times you’ve completed an interim deposit. For this example, the letter A indicates that this is the first time an interim deposit is done.

18

Page 19: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

19

Page 20: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

How to make Interim Deposits

Filling out the Teller Proof “A” Form for Interim Deposits

1) Enter Deposit #2) Enter Teller ID (Cashier’s Panther ID)3) Enter BOA Bag #4) Enter total value based on denomination5) Enter Total of Interim Deposit6) Print page

This form can be found at the Controller’s Website

http://finance.fiu.edu/controller/Forms.html > Student Financials > Teller Proof “A” Form20

Page 21: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

How to make Interim Deposits

Filling out the Deposit Slip

- Fields outlined in red must be filled out.

- Checks are not listed on deposit slip because they are remotely deposited.

- Pink slip will be taped to the back of Teller Proof “A” form

- White and yellow slip are placed inside of BOA bag

21

Page 22: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

How to make Interim Deposits

Completed Teller Proof “A” Form

Back of Teller Proof “A” Form

- Tape pink slip of deposit slip and receipt from currency counter to the back of Teller Proof

22

Page 23: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

How to make Interim Deposits Filling out the Bank of America (BOA) bag

1) Always select Currency Only2) Fill out the From & To fields accordingly

* Do not seal the bag. The bag will be sealed by the cashiers supervisor, once money is verified.

Please give the following to the Cashiers Supervisor

1) Completed Teller Proof “A” form2) Interim Deposit printout3) Money bundled with currency counter receipt 4) Unsealed BOA bag

23

Page 24: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

Closing Cashier

You will need to run the Tender Flow reports in PantherSoft for Total Deposit, and for Tenders Cash & Check. The illustrated example below will only show information on a particular Cashier ID and the assigned register. These totals will be used to complete Teller’s Deposit Proof.

Please follow this navigation:Main Menu>Student Financials>Cashiering>Balance by Business Day>Review Receipt Tender Flow

1) Cashier's Office: Enter UP for MMC cashier’s office or choose the appropriate one.

24

Page 25: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

2) Click Search

Closing Cashier

Review Receipt Tender Flow for All Transactions (Cash and Check)

3) Enter Business Date or Click the Search Icon

4) Enter Tender or Click the Search Icon

5) Click the Search button

In the above example, all tender transactions are illustrated.

- Please keep in mind that if you leave the “Include in Totals” check marked, then the total will take into account the $50.00 opening balance.

25

Page 26: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

Closing Cashier

Review Receipt Tender Flow for Cash Transactions

For your Cash Tender Flow there are 2 ways to run the report:

1) With the “Include in Totals” checked to include the $50.00 opening balancea. If the Receipt Tender Flow runs with the “Include in Totals” unchecked to exclude the

$50.00 opening balance. This message will appear:

26

Page 27: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

2) Without the “Include in Totals” checked will omit the $50.00 opening balance and give you the exact amount that needs to be deposited to the bank.

Closing Cashier

Review Receipt Tender Flow for Check/Money Order Transactions

27

Page 28: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

Closing Cashier

Complete the Teller Proof “A” Form”:

Front of Form:

28

Page 29: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

Closing Cashier

Date: The date will automatically populate.

Deposit # Your Deposit # will be assigned to you, it is the same # you wrote on all checks & money order payments. It will also be on all of your receipts at the bottom left.

Teller ID Your Panther ID

BOA (Bank Of America) Bag# Is the number from the clear plastic bank bag you will be given for your deposit.

Check Tape Total Total of Checks and Money Order collected

Cash Total Will automatically populate once Coins and Notes are entered.

Coins Enter the amount of coins being deposited based on denomination. Use calculator tape forcoins when entering amounts.

Notes Enter the amount of the currency being deposited based on denomination. Use the value column of currency counter machine receipt when entering in the notes fields.

Teller Name Your name will automatically populate.

Delivered by ID Your ID will automatically populate.

Delivered by Your name will automatically populate.

Received By ID Cashier Supervisor ID.

Received By Sign off from the Cashier Supervisor who verifies and seals the deposit bag.

Deposit Total Automatically populates.

Count of Receipts Number found above Receipt Nbr column on the total Review Receipt Tender Flow.

Total Cash from Receipt Tenderflow Automatically populates.

Check Count Total number of checks; use the check calculator tape to find the number of checks processed.

Total Checks from Receipt Tenderflow Automatically populates.

Total from Review Receipt Tenderflow Enter amount from total Review Receipt Tender Flow

29

Page 30: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

Voids (*) Number of Voids Completed.

Void Notes Notate the reason void was made.

Closing Cashier

Deposit Slip, Tapes and the BOA Bag# strip Back of Form:

On reverse side of Teller Proof A form:

Tape 1 copy of check tape to back of Teller Proof A.

Tape 1 Copy of Cash Count.

Enter Your Panther ID and Bag Number.

Enter Date and cash totals in appropriate boxes.

DO NOT SEAL BAG

Turn entire deposit and associated papers into Cashiers Supervisor.

30

Panther ID / BOA Bag#

Page 31: Post Student Payments - Florida International Universityfinance.fiu.edu/controller/Docs/Process_Student_Payment... · Web viewLogin to Campus Solutions and follow this navigation:

Students Financials Support How to Process Student’s Payments

31