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Portier LLC Delivery Partner Terms (Final as of Feb 2016) · PDF fileRecipient in relation to...
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Transcript of Portier LLC Delivery Partner Terms (Final as of Feb 2016) · PDF fileRecipient in relation to...
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PORTIER,LLC
TECHNOLOGYSERVICESAGREEMENT
Lastupdate:February13,2016
ThisTechnologyServicesAgreement(“Agreement”)constitutesalegalagreementbetweenyou,anindividual(“you”)andPortier,LLC(“Company”).
Company,asubsidiaryofUberTechnologies,Inc.(“Uber”),providesleadgenerationtoindependentprovidersofdeliveryservicesusingtheUberServices(asdefinedbelow).TheUberServicesenableanauthorizeddeliveryprovidertoseek,receiveandfulfillrequestsfordeliveryservicesfromanauthorizeduserofUber’stechnologyplatform(e.g.,mobileapplication).YoudesiretoenterintothisAgreementforthepurposeofaccessingandusingtheUberServices.Forclarity,thesetermsapplytoyouruseoftheUberServicesforyourprovisionofdeliveryservices.IfyouareauthorizedbyanAffiliateofCompany(e.g.,Rasier,LLC,Rasier-CA,LLC,orUberUSA,LLC,etc.)touseitsorUber’sservicestoprovidepassengertransportationservices,thosepassengertransportationservicesandrelateduseofUber’soritsAffiliate’sservicesareseparateandindependentofthisAgreementandaresubjecttoseparatetermswiththeapplicableCompanyAffiliate.
YouacknowledgeandagreethatCompanyisatechnologyservicesproviderthatdoesnotprovidedeliveryservices.
InordertousetheUberServices,youmustagreetothetermsandconditionsthataresetforthbelow.Uponyourexecution(electronicorotherwise)ofthisAgreement,youandCompanyshallbeboundbythetermsandconditionssetforthherein.
IMPORTANT:PLEASENOTETHATTOUSETHEUBERSERVICESANDTHEASSOCIATEDSOFTWARE,YOUMUSTAGREETOTHETERMSANDCONDITIONSSETFORTHBELOW.PLEASEREVIEWTHEARBITRATIONPROVISIONSETFORTHBELOWINSECTION15.3CAREFULLY,ASITWILLREQUIREYOUTORESOLVEDISPUTESWITHTHECOMPANYONANINDIVIDUALBASIS,EXCEPTASPROVIDEDINSECTION15.3,THROUGHFINALANDBINDINGARBITRATIONUNLESSYOUCHOOSETOOPTOUTOFTHEARBITRATIONPROVISION.BYVIRTUEOFYOURELECTRONICEXECUTIONOFTHISAGREEMENT,YOUWILLBEACKNOWLEDGINGTHATYOUHAVEREADANDUNDERSTOODALLOFTHETERMSOFTHISAGREEMENT(INCLUDINGTHEARBITRATIONPROVISIONINSECTION15.3)ANDHAVETAKENTIMETOCONSIDERTHECONSEQUENCESOFTHISIMPORTANTBUSINESSDECISION.IFYOUDONOTWISHTOBESUBJECTTOARBITRATION,YOUMAYOPTOUTOFTHEARBITRATIONPROVISIONBYFOLLOWINGTHEINSTRUCTIONSPROVIDEDINSECTION15.3BELOW.
1. Definitions
1.1 “Addendum”meansanaddendumtothisAgreementsettingforthadditionalTerritory-specificand/orservice-specificterms,asmadeavailableandasupdatedbyCompanyfromtimetotime.
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1.2 “Affiliate”meansanentitythat,directlyorindirectly,controls,isunderthecontrolof,orisundercommoncontrolwithaparty,wherecontrolmeanshavingmorethanfiftypercent(50%)ofthevotingstockorotherownershipinterestorthemajorityofthevotingrightsofsuchentity.
1.3 “CancellationFee”hasthemeaningsetforthinSection4.5.
1.4 “CompanyData”meansalldatarelatedtotheaccessanduseoftheUberServiceshereunder,includingalldatarelatedtoUsers(includingUserInformation),alldatarelatedtoDeliveryRecipients(includingDeliveryRecipientInformation),alldatarelatedtotheprovisionofDeliveryServicesviatheUberServicesandtheProviderApp,andtheProviderID.
1.5 “CompanyDevice”meansamobiledeviceownedorcontrolledbyCompanythatisprovidedtoyousolelyforyouruseoftheProviderApptoprovideDeliveryServices.
1.6 “DeliveryFee”hasthemeaningsetforthinSection4.1.
1.7 “DeliveryRecipient”means,withrespecttoUberRUSH,theintendedrecipientofgoodsbeingdeliveredbyyouinconnectionwithyourDeliveryServices.
1.8 “DeliveryRecipientInformation”meansinformationaboutaDeliveryRecipientmadeavailabletoyouinconnectionwitharequestforanduseofDeliveryServices,whichmayincludedeliverydrop-offlocation,aDeliveryRecipient’sname,aDeliveryRecipient’scontactinformation,aDeliveryRecipient’ssignature,andaDeliveryRecipient’sphoto,aswellasanyotherrelevantdetailsspecifictotheitemstobedelivered.
1.9 “DeliveryServices”meansyourprovisionofdeliveryservicestooronbehalfofUsersviatheUberServicesintheTerritoryusingtheapplicableTransportationMethod.
1.10 “Device”meansaCompanyDeviceorYourDevice,asthecasemaybe.
1.11 “NegotiatedCancellationFee”hasthemeaningsetforthinSection4.5.
1.12 “ProviderApp”meansthemobileapplicationprovidedbyCompanythatenablesdeliveryproviderstoaccesstheUberServicesforthepurposeofseeking,receivingandfulfillingon-demandrequestsfordeliveryservicesbyUsers,asmaybeupdatedormodifiedfromtimetotime.
1.13 “ProviderID”meanstheidentificationandpasswordkeyassignedbyCompanytoyouthatenablesyoutouseandaccesstheProviderApp.
1.14 “ServiceFee”hasthemeaningsetforthinSection4.4.
1.15 “Territory”meansthecityormetroareasintheUnitedStatesinwhichyouareenabledbytheProviderApptoreceiverequestsforDeliveryServices.
1.16 “Tolls”meansanyapplicableroad,bridge,ferry,tunnelandairportchargesandfees,includinginner-citycongestion,environmentalorsimilarchargesasreasonablydeterminedbytheUberServicesbasedonavailableinformation.
1.17 “TransportationMethod”meansamodeoftransportationthat:(a)meetsthethen-currentCompanyrequirementsforthedeliveryoftheapplicableitemsbyyouwhenusingtheUberServices(e.g.,ifDeliveryServicesrequireamotorvehicle,then“TransportationMethod”shallmeanamotorvehicle);and(b)CompanyauthorizesforyouruseforthepurposeofprovidingDeliveryServices.
1.18 “UberServices”meanUber’son-demandleadgenerationandrelatedserviceslicensedbyUbertoCompanythatenabledeliveryproviderstoseek,receiveandfulfillon-demandrequestsfor
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deliveryservicesbyoronbehalfofUsersseekingdeliveryservices;suchUberServicesincludeaccesstotheProviderAppandUber’ssoftware,websites,paymentservicesasdescribedinSection4below,andrelatedsupportservicessystems,asmaybeupdatedormodifiedfromtimetotime.
1.19 “User”meansanenduser(anindividualoranentity)authorizedbyUbertousetheUbertechnologyplatformforthepurposeofrequestingDeliveryServicesofferedbyCompany’sdeliveryprovidercustomers(forclarity,suchDeliveryServicesmaybeobtainedineitherofthefollowingwaysbyaUser:(a)toreceivespecificgoodsfromathirdparty(includinggoodspurchasedfromathirdparty(e.g.,arestaurant)),or(b)todeliverspecificgoodstoathirdparty).
1.20 “UserInformation”meansinformationaboutaUsermadeavailabletoyouinconnectionwitharequestforanduseofDeliveryServices,whichmayincludedeliverypick-uplocation,deliverydrop-offlocation,theUser’sname,theUser’scontactinformation,theUser’ssignature,andtheUser’sphoto,aswellasanyotherrelevantdetailsspecifictotheitemstobedelivered.
1.21 “YourDevice”meansamobiledeviceownedorcontrolledbyyou:(a)thatmeetsthethen-currentCompanyspecificationsformobiledevicesassetforthatwww.uber.com/byod-devices;and(b)onwhichtheProviderApphasbeeninstalledasauthorizedbyCompanysolelyforthepurposeofprovidingDeliveryServices.
2. UseoftheUberServices
2.1 ProviderIDs.CompanywillissueyouaProviderIDtoenableyoutoaccessandusetheProviderApponaDeviceinaccordancewiththisAgreement.YouagreethatyouwillmaintainyourProviderIDinconfidenceandnotshareyourProviderIDwithanythirdparty.YouwillimmediatelynotifyCompanyofanyactualorsuspectedbreachorimproperuseordisclosureofyourProviderIDortheProviderApp.
2.2 ProvisionofDeliveryServices.WhentheProviderAppisactive,UserrequestsforDeliveryServicesmayappeartoyouviatheProviderAppifyouareavailableandinthevicinityoftheUser.TheUserrequestmayalsospecifytheUser’srequireddeadlineforyourcompletionoftheDeliveryServices.IfyouacceptaUser’srequestforDeliveryServices,theUberServiceswillprovideyouwithcertainUserInformation,DeliveryRecipientInformation,andUserinstructionsviatheProviderApp,including(asapplicable)theUser’sfirstnameandthepickupanddrop-offlocationoftheapplicablegoodstobedelivered.InordertoenhanceUsersatisfactionwiththeProviderAppandyourDeliveryServices,itisrecommendedthatyou(i)followtheUserinstructionsforpickupanddrop-offdetails(e.g.,thelocationwithinthebuildingaddresstopick-up/drop-offapackage,etc.)and(ii)waitatleastten(10)minutesforaUserorDeliveryRecipienttoappearattherequestedpick-upordrop-offlocation.YouacknowledgeandagreethatonceyouhaveacceptedaUser’srequestforDeliveryServices,Uber’stechnologyplatformmayprovidecertaininformationaboutyoutotheUserandDeliveryRecipient,includingyourfirstname,contactinformation,photoandlocation,andasapplicable,informationaboutyourTransportationMethod.YoushallnotcontactanyUsersorDeliveryRecipientsoruseanyUser’spersonaldataforanyreasonotherthanforthepurposesoffulfillingDeliveryServices.AsbetweenCompanyandyou,youacknowledgeandagreethat:(a)youshallbesolelyresponsiblefordeterminingthemosteffective,efficientandsafemannertoperformeachinstanceofDeliveryServices;and(b)exceptfortheUberServicesoranyCompanyDevices(ifapplicable),youshallprovideallnecessaryequipment,toolsandothermaterials,atyourownexpense,necessarytoperformDeliveryServices.Additionally,dependingonthetypeofDeliveryServices
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youareproviding,youacknowledgethatyoumayneedtoacquirethirdpartyinventory(e.g.,foodinthecaseofUberEATS)fromvariouslocationsfromtimetotimeinordertofulfillcertainrequestsforDeliveryServices.AdditionaltermsmayapplytoyourprovisionofDeliveryServicesassetforthinanAddendum.
2.3 YourRelationshipwithUsersandDeliveryRecipients.YouacknowledgeandagreethatyourprovisionofDeliveryServicestoUserscreatesadirectbusinessrelationshipbetweenyouandtheUser.CompanyisnotresponsibleorliablefortheactionsorinactionsofaUserorDeliveryRecipientinrelationtoyouractivitiesoryourTransportationMethod.YoushallhavethesoleresponsibilityforanyobligationsorliabilitiestoUsers,DeliveryRecipientsorotherthirdpartiesthatarisefromyourprovisionofDeliveryServices.Youacknowledgeandagreethat:(a)youaresolelyresponsiblefortakingsuchprecautionsasmaybereasonableandproper(includingmaintainingadequateinsurancethatmeetstherequirementsofallapplicablelawsincludingmotorvehiclefinancialresponsibilitylaws)regardinganyactsoromissionsofaUser,aDeliveryRecipientorotherthirdparty;and(b)Companymayreleaseyourcontactand/orinsuranceinformationtoaUserorDeliveryRecipientuponsuchUserorDeliveryRecipient’sreasonablerequest(e.g.,inconnectionwithanaccident).
2.4 YourRelationshipwithCompany.YouacknowledgeandagreethatCompany’sprovisiontoyouoftheProviderAppandtheUberServicescreatesadirectbusinessrelationshipbetweenCompanyandyou.Companydoesnot,andshallnotbedeemedto,directorcontrolyougenerallyorinyourperformanceunderthisAgreementspecifically,includinginconnectionwithyourprovisionofDeliveryServices,youractsoromissions,oryouroperationandmaintenanceofyourTransportationMethod.Youretainthesolerighttodeterminewhen,where,andforhowlongyouwillutilizetheProviderApportheUberServices.Youretaintheoption,viatheProviderApp,toattempttoacceptortodeclineorignoreaUser’srequestforDeliveryServicesviatheUberServices,ortocancelanacceptedrequestforDeliveryServicesviatheProviderApp,subjecttoCompany’sthen-currentcancellationpolicies.Withtheexceptionofanysignagerequiredbylocallaworpermit/licenserequirements,Companyshallhavenorighttorequireyouto:(a)displayCompany’soranyofitsAffiliates’names,logosorcolorsonyourTransportationMethod;or(b)wearauniformoranyotherclothingdisplayingCompany’soranyofitsAffiliates’names,logosorcolors.Youacknowledgeandagreethatyouhavecompletediscretiontoprovideservicesorotherwiseengageinotherbusinessoremploymentactivities.Forthesakeofclarity,youunderstandthatyouretainthecompleterightto:(i)useothersoftwareapplicationservicesinadditiontotheUberServices;and(ii)engageinanyotheroccupationorbusiness.CompanyretainstherighttodeactivateorotherwiserestrictyoufromaccessingorusingtheProviderApportheUberServicesintheeventofaviolationorallegedviolationofthisAgreement,yourdisparagementofCompanyoranyofitsAffiliates,oryouractoromissionthatcausesharmtoCompany’soritsAffiliates’brand,reputationorbusinessasdeterminedbyCompanyinitssolediscretion.
2.5 Ratings.
2.5.1 Youacknowledgeandagreethat:(a)aftercompletionofaninstanceofDeliveryServices,aUserand/orDeliveryRecipientmaybepromptedbyUber’stechnologyplatformtoprovidearatingofyouandrelatedtosuchDeliveryServicesand,optionally,toprovidecommentsorfeedbackaboutyouandrelatedtosuchDeliveryServices;and(b)afterprovidingDeliveryServices,youwillbepromptedbytheProviderApptoprovidearatingoftheUserand,optionally,toprovidecommentsorfeedbackabouttheUser.Youshallprovideyourratingsandfeedbackingoodfaith.
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2.5.2 YouacknowledgethatCompanydesiresthatUsershaveaccesstohigh-qualityservicesviaUber’stechnologyplatform.InordertocontinuetoreceiveaccesstotheProviderAppandtheUberServices,youmustmaintainanaverageratingthatexceedstheminimumaverageacceptableratingestablishedbyCompanyforyourTerritory,asmaybeupdatedfromtimetotimebyCompanyinitssolediscretion(“MinimumAverageRating”).YouraverageratingisintendedtoreflectUsers’satisfactionwithyourDeliveryServicesratherthanyourcompliancewithanyofUber’spoliciesorrecommendations.IntheeventyouraverageratingfallsbelowtheMinimumAverageRating,Companywillnotifyyouandmayprovideyou,inCompany’sdiscretion,alimitedperiodoftimetoraiseyouraverageratingabovetheMinimumAverageRating.IfyoudonotincreaseyouraverageratingabovetheMinimumAverageRatingwithinthetimeperiodallowed(ifany),CompanyreservestherighttodeactivateyouraccesstotheProviderAppandtheUberServices.Additionally,youacknowledgethatyourrepeatedfailuretoacceptUserrequestsforDeliveryServiceswhileyouareloggedintotheProviderAppcreatesanegativeexperienceforUsersofUber’stechnologyplatform.IfyoudonotwishtoacceptUserrequestsforDeliveryServicesforaperiodoftime,youagreethatyouwilllogoffoftheProviderApp.
2.5.3 CompanyanditsAffiliatesreservetherighttouse,shareanddisplayyour,UserandDeliveryRecipientratingsandcommentsinanymannerinconnectionwiththebusinessofCompanyanditsAffiliateswithoutattributiontoyouoryourapproval.YouacknowledgeandagreethatCompanyanditsAffiliatesaredistributors(withoutanyobligationtoverify)andnotpublishersofyour,UserandDeliveryRecipientratingsandcomments,providedthatCompanyanditsAffiliatesreservetherighttoeditorremovecommentsintheeventthatsuchcommentsincludeobscenitiesorotherobjectionablecontent,includeanindividual’snameorotherpersonalinformation,orviolateanyprivacylaws,otherapplicablelaws,orCompany’soritsAffiliates’contentpolicies.
2.6 Devices.
2.6.1 CompanyencouragesyoutouseYourDeviceinprovidingDeliveryServices.Otherwise,ifyouelecttouseanyCompanyDevices,CompanywillsupplyyouuponrequestwithCompanyDevicesandprovidethenecessarywirelessdataplanforsuchDevices,providedthatCompanywillrequirereimbursementfromyouforthecostsassociatedwiththewirelessdataplanofeachCompanyDeviceand/orrequestadepositforeachCompanyDevice.Youagreethat:(a)CompanyDevicesmayonlybeusedforthepurposeofenablingyouraccesstotheUberServices;and(b)CompanyDevicesmaynotbetransferred,loaned,soldorotherwiseprovidedinanymannertoanypartyotherthanyou.CompanyDevicesshallatalltimesremainthepropertyofCompany,anduponterminationofthisAgreementoryourterminationordeactivation,youagreetoreturntoCompanytheapplicableCompanyDeviceswithinten(10)days.YouagreethatfailuretotimelyreturnanyCompanyDevices,ordamagetoCompanyDevicesoutsideof“normalwearandtear”,willresultintheforfeitureofrelateddeposits.
2.6.2 IfyouelecttouseYourDevice:(i)youareresponsiblefortheacquisition,costandmaintenanceofYourDeviceaswellasanynecessarywirelessdataplan;and(ii)CompanyshallmakeavailabletheProviderAppforinstallationonYourDevice.Companyherebygrantsyouapersonal,non-exclusive,non-transferablelicensetoinstallandusetheProviderApponYourDevicesolelyforthepurposeofprovidingDeliveryServices.Youagreetonotprovide,distributeorshare,orenabletheprovision,
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distributionorsharingof,theProviderApp(oranydataassociatedtherewith)withanythirdparty.TheforegoinglicensegrantshallimmediatelyterminateandyouwilldeleteandfullyremovetheProviderAppfromtheProvider-ProvidedDeviceintheeventthatyouceasetoprovideDeliveryServicesusingYourDevice.Youagreethat:(i)useoftheProviderApponYourDevicerequiresanactivedataplanwithawirelesscarrierassociatedwithYourDevice,whichdataplanwillbeprovidedbyyouatyourownexpense;and(ii)useoftheProviderApponYourDeviceasaninterfacewiththeUberServicesmayconsumeverylargeamountsofdatathroughthedataplan.COMPANYADVISESTHATYOURDEVICEONLYBEUSEDUNDERADATAPLANWITHUNLIMITEDORVERYHIGHDATAUSAGELIMITS,ANDCOMPANYSHALLNOTBERESPONSIBLEORLIABLEFORANYFEES,COSTS,OROVERAGECHARGESASSOCIATEDWITHANYDATAPLAN.
2.7 LocationBasedServices.Youacknowledgeandagreethatyourgeo-locationinformationmustbeprovidedtotheUberServicesviaaDeviceinordertoprovideDeliveryServices.Youacknowledgeandagreethat:(a)yourgeo-locationinformationmaybeobtainedbytheUberServiceswhiletheProviderAppisrunning;and(b)yourapproximatelocationwillbedisplayedtotheUserandDeliveryRecipientbeforeandduringtheprovisionofDeliveryServicestotheUser.Inaddition,CompanyanditsAffiliatesmaymonitor,trackandsharewiththirdpartiesyourgeo-locationinformationobtainedbytheProviderAppandDeviceforsafetyandsecuritypurposes.
3. YouandYourTransportationMethod
3.1 YourRequirements.Youacknowledgeandagreethatatalltimes,youshall:(a)holdandmaintain(i)avalidapplicablelicensewiththeappropriatelevelofcertificationtooperateyourTransportationMethod(e.g.,adriver’slicenseifyourTransportationMethodisamotorvehicle),and(ii)alllicenses,permits,approvalsandauthorityapplicabletoyouthatarenecessarytoprovidedeliveryservicestothirdpartiesintheTerritory;(b)possesstheappropriateandcurrentleveloftraining,expertiseandexperiencetoprovideDeliveryServicesinaprofessionalmannerwithdueskill,careanddiligence;and(c)maintainhighstandardsofprofessionalism,serviceandcourtesy.Youacknowledgeandagreethatyoumaybesubjecttocertainbackgroundanddrivingrecordchecksfromtimetotimeinordertoqualifytoprovide,andremaineligibletoprovide,DeliveryServices.YouacknowledgeandagreethatCompanyreservestheright,atanytimeinCompany’ssolediscretion,todeactivateorotherwiserestrictyoufromaccessingorusingtheProviderApportheUberServicesifyoufailtomeettherequirementssetforthinthisAgreement.
3.2 TransportationMethodRequirements.YouacknowledgeandagreethatyourTransportationMethodwillatalltimesbe:(a)properlyregisteredandlicensedtooperateasadeliveryvehicleintheTerritory(ifyourTransportationMethodisavehicle);(b)ownedorleasedbyyou,orotherwiseinyourlawfulpossession;(c)suitableforperformingtheDeliveryServicescontemplatedbythisAgreement;and(d)maintainedingoodoperatingcondition,consistentwithindustrysafetyandmaintenancestandardsforaTransportationMethodofitskindandanyadditionalstandardsorrequirementsintheapplicableTerritory,andinacleanandsanitarycondition.
3.3 Documentation.ToensureyourcompliancewithallrequirementsinSections3.1and3.2above,youmustprovideCompanywithwrittencopiesofallsuchlicenses,permits,approvals,authority,registrationsandcertificationspriortoyourprovisionofanyDeliveryServices.Thereafter,youmustsubmittoCompanywrittenevidenceofallsuchlicenses,permits,
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approvals,authority,registrationsandcertificationsastheyarerenewed.Companyshall,uponrequest,beentitledtoreviewsuchlicenses,permits,approvals,authority,registrationsandcertificationsfromtimetotime,andyourfailuretoprovideormaintainanyoftheforegoingshallconstituteamaterialbreachofthisAgreement.CompanyreservestherighttoindependentlyverifyyourDocumentationfromtimetotimeinanywayCompanydeemsappropriateinitsreasonablediscretion.
4. FinancialTerms
4.1 DeliveryFeeCalculationandYourPayment.YouareentitledtochargeadeliveryfeeforeachinstanceofcompletedDeliveryServicesprovidedtoaUserthatareobtainedviatheUberServices(“DeliveryFee”),wheresuchDeliveryFeeis,asapplicable:(a)calculatedbaseduponabasedeliveryfeeamountplusmileageand/ortimeamounts;or(b)aflatfee,eachasdetailedfortheapplicableTerritory(“DeliveryFeeCalculation”).YouacknowledgethattheDeliveryFeeistheonlypaymentyouwillreceiveinconnectionwithprovisionofDeliveryServicesandthatneithertheDeliveryFeenortheDeliveryFeeCalculationincludesanygratuity.YouarealsoentitledtochargeUserforanyTolls,taxesorfeesincurredduringtheprovisionofDeliveryServices,ifapplicable.You:(i)appointCompanyasyourlimitedpaymentcollectionagentsolelyforthepurposeofacceptingtheDeliveryFee,applicableTollsand,dependingontheregionand/orifrequestedbyyou,applicabletaxesandfeesfromtheUseronyourbehalfviathepaymentprocessingfunctionalityfacilitatedbytheUberServicesthatarerelatedtoyourprovisionofDeliveryServices;and(ii)agreethatpaymentmadebyUsertoCompany(ortoanAffiliateofCompanyactingasanagentofCompany)shallbeconsideredthesameaspaymentmadedirectlybyUsertoyou.Inaddition,thepartiesacknowledgeandagreethatasbetweenyouandCompany,theDeliveryFeeisarecommendedamount,andtheprimarypurposeofthepre-arrangedDeliveryFeeistoactasthedefaultamountintheeventyoudonotnegotiateadifferentamount.Youshallalwayshavetherightto:(i)chargeadeliveryfeethatislessthanthepre-arrangedDeliveryFee;or(ii)negotiate,atyourrequest,aDeliveryFeethatislowerthanthepre-arrangedDeliveryFee(eachof(i)and(ii)herein,a“NegotiatedDeliveryFee”).Companyshallconsiderallsuchrequestsfromyouingoodfaith.Companyagreestoremit,orcausetoberemitted,toyouonatleastaweeklybasis:(a)theDeliveryFeelesstheapplicableServiceFee;(b)theTolls;and(c)dependingontheregion,certaintaxesandancillaryfees.IfyouhaveseparatelyagreedthatotheramountsmaybedeductedfromtheDeliveryFeepriortoremittancetoyou(e.g.,vehiclefinancingpayments,leasepayments,mobiledeviceusagecharges,etc.),theorderofanysuchdeductionsfromtheDeliveryFeeistobedeterminedexclusivelybyCompany(asbetweenyouandCompany).
4.2 ChangestoDeliveryFeeCalculation.CompanyreservestherighttochangetheDeliveryFeeCalculationatanytimeinCompany’sdiscretionbaseduponlocalmarketfactors,andCompanywillprovideyouwithnoticeintheeventofchangestothebasedeliveryfee,permile,and/orperminuteamountsthatwouldresultinachangeintherecommendedDeliveryFee.ContinueduseoftheUberServicesafteranysuchchangeintheDeliveryFeeCalculationshallconstituteyourconsenttosuchchange.
4.3 DeliveryFeeAdjustment.Companyreservestherightto:(i)adjusttheDeliveryFeeforaparticularinstanceofDeliveryServices(e.g.,youtookaninefficientroute,youfailedtoproperlyendaparticularinstanceofDeliveryServicesintheProviderApp,technicalerrorintheUberServices,etc.);or(ii)canceltheDeliveryFeeforaparticularinstanceofDeliveryServices(e.g.,acommunicatedUserdeadlineforcompletionofdeliveryserviceswasnotmet,UserischargedforDeliveryServicesthatwerenotprovided,intheeventofaUsercomplaint,fraud,etc.).
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Company’sdecisiontoreduceorcanceltheDeliveryFeeinanysuchmannershallbeexercisedinareasonablemanner.
4.4 ServiceFee.InconsiderationofCompany’sprovisionoftheProviderAppandtheUberServicesforyouruseandbenefithereunder,youagreetopayCompanyaservicefeeonaperDeliveryServicestransactionbasiscalculatedasapercentageoftheDeliveryFeedeterminedbytheDeliveryFeeCalculation(regardlessofanyNegotiatedDeliveryFee),asprovidedtoyouviaemailorotherwisemadeavailableelectronicallybyCompanyfromtimetotimefortheapplicableTerritory(“ServiceFee”).IntheeventregulationsapplicabletoyourTerritoryrequiretaxestobecalculatedontheDeliveryFee,CompanyshallcalculatetheServiceFeebasedontheDeliveryFeenetofsuchtaxes.CompanyreservestherighttochangetheServiceFeeatanytimeinCompany’sdiscretionbaseduponlocalmarketfactors,andCompanywillprovideyouwithnoticeintheeventofsuchchange.ContinueduseoftheUberServicesafteranysuchchangeintheServiceFeecalculationshallconstituteyourconsenttosuchchange.
4.5 CancellationCharges.YouacknowledgeandagreethatUsersmayelecttocancelrequestsforDeliveryServicesthathavebeenacceptedbyyouviatheProviderAppatanytimepriortoyourarrivalatthedrop-offlocation.IntheeventthataUsercancelsanacceptedrequestforDeliveryServicesorthepackageisnotavailableforyourpick-upbasedonCompany’sthen-currentpolicieswithrespecttotheforegoing,CompanymaychargetheUseracancellationfeeonyourbehalf.Ifcharged,thiscancellationfeeshallbedeemedtheDeliveryFeeforthecancelledDeliveryServicesforthepurposeofremittancetoyouhereunder(“CancellationFee”).ThepartiesacknowledgeandagreethatasbetweenyouandCompany,thisCancellationFeeisarecommendedamount,andtheprimarypurposeofsuchCancellationFeeistoactasthedefaultamountintheeventyoudonotnegotiateadifferentamount.Youshallalwayshavetherightto:(i)chargeacancellationfeethatislessthantheCancellationFee;or(ii)negotiate,atyourrequest,acancellationfeethatislowerthantheCancellationFee(eachof(i)and(ii)herein,a“NegotiatedCancellationFee”).Ifcharged,theCancellationFee(regardlessofanyNegotiatedCancellationFee)shallbedeemedtheDeliveryFeeforthecancelledDeliveryServicesforthepurposeofremittancetoyouhereunder.
4.6 Receipts.AspartoftheUberServices,CompanyprovidesyouasystemforthedeliveryofreceiptstoUsersforDeliveryServicesrendered.UponyourcompletionofDeliveryServicesforaUser,CompanypreparesanapplicablereceiptandissuessuchreceipttotheUserviaemailonyourbehalf.SuchreceiptsarealsoprovidedtoyouviaemailortheonlineportalavailabletoyouthroughtheUberServices.ReceiptsincludethebreakdownofamountschargedtotheUserforDeliveryServicesandmayincludespecificinformationaboutyou,includingyourname,contactinformationandphoto,aswellasamapoftherouteyoutook.AnycorrectionstoaUser’sreceiptforDeliveryServicesmustbesubmittedtoCompanyinwritingwithinthree(3)businessdaysafterthecompletionofsuchDeliveryServices.Absentsuchanotice,CompanyshallnotbeliableforanymistakesinorcorrectionstothereceiptorforrecalculationordisbursementoftheDeliveryFee.
4.7 NoAdditionalAmounts.Youacknowledgeandagreethat,forthemutualbenefitoftheparties,throughadvertisingandmarketing,CompanyanditsAffiliatesmayseektoattractnewUserstoCompanyanditsAffiliatesandtoincreaseexistingUsers’useofUber’stechnologyplatform.YouacknowledgeandagreesuchadvertisingormarketingdoesnotentitleyoutoanyadditionalmonetaryamountsbeyondtheamountsexpresslysetforthinthisAgreement.YouacknowledgethattheUberServicesdonotprovideDeliveryRecipientsorUserstheabilitytoapplyagratuitythroughtheUberServices,astheDeliveryFeesarefullcompensationforyourDeliveryServices.
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IntheeventthataUserpaysCompanyavalidgratuityonyourbehalf,Companywilltransmitsuchgratuitytoyouandwillnotretainanyportionofthatgratuity.WithregardtocashgratuitiesprovidedbyaUserorDeliveryRecipientdirectlytoyou,noportionofthatgratuityisowedtoorshouldbepaidtoCompany.
4.8 Taxes.Youacknowledgeandagreethatyouarerequiredto:(a)completealltaxregistrationobligationsandcalculateandremitalltaxliabilitiesrelatedtoyourprovisionofDeliveryServicesasrequiredbyapplicablelaw;and(b)provideCompanywithallrelevanttaxinformation.YoufurtheracknowledgeandagreethatyouareresponsiblefortaxesonyourownincomearisingfromtheperformanceofDeliveryServices.NotwithstandinganythingtothecontraryinthisAgreement,Companymayinitsreasonablediscretionbasedonapplicabletaxandregulatoryconsiderations,collectandremittaxesresultingfromyourprovisionofDeliveryServicesand/orprovideanyoftherelevanttaxinformationyouhaveprovidedpursuanttotherequirementmentionedabove,directlytotheapplicablegovernmentaltaxauthoritiesonyourbehalforotherwise.
5. ProprietaryRights;License
5.1 LicenseGrant.SubjecttothetermsandconditionsofthisAgreement,Companyherebygrantsyouanon-exclusive,non-transferable,non-sublicensable,non-assignablelicense,duringthetermofthisAgreement,tousetheUberServices(includingtheProviderApponaDevice)solelyforthepurposeofprovidingDeliveryServicestoUsersandtrackingresultingDeliveryFeesandfees.AllrightsnotexpresslygrantedtoyouarereservedbyCompany,itsAffiliatesandtheirrespectivelicensors.
5.2 Restrictions.Youshallnot,andshallnotallowanyotherpartyto:(a)license,sublicense,sell,resell,transfer,assign,distributeorotherwiseprovideormakeavailabletoanyotherpartytheUberServices,ProviderApporanyCompanyDeviceinanyway;(b)modifyormakederivativeworksbasedupontheUberServicesorProviderApp;(c)improperlyusetheUberServicesorProviderApp,includingcreatingInternet“links”toanypartoftheUberServicesorProviderApp,“framing”or“mirroring”anypartoftheUberServicesorProviderApponanyotherwebsitesorsystems,or“scraping”orotherwiseimproperlyobtainingdatafromtheUberServicesorProviderApp;(d)reverseengineer,decompile,modify,ordisassembletheUberServicesorProviderApp,exceptasallowedunderapplicablelaw;or(e) sendspamorotherwiseduplicativeorunsolicitedmessages.Inaddition,youshallnot,andshallnotallowanyotherpartyto,accessorusetheUberServicesorProviderAppto:(i)designordevelopacompetitiveorsubstantiallysimilarproductorservice;(ii)copyorextractanyfeatures,functionality,orcontentthereof;(iii)launchorcausetobelaunchedonorinconnectionwiththeUberServicesanautomatedprogramorscript,includingwebspiders,crawlers,robots,indexers,bots,virusesorworms,oranyprogramwhichmaymakemultipleserverrequestspersecond,orundulyburdenorhindertheoperationand/orperformanceoftheUberServices;or(iv)attempttogainunauthorizedaccesstotheUberServicesoritsrelatedsystemsornetworks.
5.3 Ownership.TheUberServices,ProviderAppandCompanyData,includingallintellectualpropertyrightstherein,andtheCompanyDevicesareandshallremain(asbetweenyouandCompany)thepropertyofCompany,itsAffiliatesortheirrespectivelicensors.NeitherthisAgreementnoryouruseoftheUberServices,ProviderApporCompanyDataconveysorgrantstoyouanyrights)inorrelatedtotheUberServices,ProviderApporCompanyData,exceptforthelimitedlicensegrantedabove.OtherthanasspecificallypermittedbytheCompanyin
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connectionwiththeUberServices,youarenotpermittedtouseorreferenceinanymannerCompany’s,itsAffiliates’,ortheirrespectivelicensors’companynames,logos,productsandservicenames,trademarks,servicemarks,tradedress,copyrights,orotherindiciaofownership,aloneandincombinationwithotherletters,punctuation,words,symbolsand/ordesigns(the“UBERMarksandNames”)foranycommercialpurposes.Youagreethatyouwillnottrytoregisterorotherwiseuseand/orclaimownershipinanyoftheUBERMarksandNames,aloneorincombinationwithotherletters,punctuation,words,symbolsand/ordesigns,orinanyconfusinglysimilarmark,nameortitle,foranygoodsandservices.
6. Confidentiality
6.1 EachpartyacknowledgesandagreesthatintheperformanceofthisAgreementitmayhaveaccesstoormaybeexposedto,directlyorindirectly,confidentialinformationoftheotherparty("ConfidentialInformation").ConfidentialInformationincludesCompanyData,ProviderIDs,UserInformation,DeliveryRecipientInformation,packageinformation,andthetransactionvolume,marketingandbusinessplans,business,financial,technical,operationalandsuchothernon-publicinformationofeachparty(whetherdisclosedinwritingorverbally)thatsuchpartydesignatesasbeingproprietaryorconfidentialorofwhichtheotherpartyshouldreasonablyknowthatitshouldbetreatedasconfidential.
6.2 Eachpartyacknowledgesandagreesthat:(a)allConfidentialInformationshallremaintheexclusivepropertyofthedisclosingparty;(b)itshallnotuseConfidentialInformationoftheotherpartyforanypurposeexceptinfurtheranceofthisAgreement;(c)itshallnotdiscloseConfidentialInformationoftheotherpartytoanythirdparty,excepttoitsemployees,officers,contractors,agentsandserviceproviders("PermittedPersons")asnecessarytoperformunderthisAgreement,providedPermittedPersonsareboundinwritingtoobligationsofconfidentialityandnon-useofConfidentialInformationnolessprotectivethanthetermshereof;and(d)itshallreturnordestroyallConfidentialInformationofthedisclosingparty,upontheterminationofthisAgreementorattherequestoftheotherparty(subjecttoapplicablelawand,withrespecttoCompany,itsinternalrecord-keepingrequirements).
6.3 Notwithstandingtheforegoing,ConfidentialInformationshallnotincludeanyinformationtotheextentit:(a)isorbecomespartofthepublicdomainthroughnoactoromissiononthepartofthereceivingparty;(b)waspossessedbythereceivingpartypriortothedateofthisAgreementwithoutanobligationofconfidentiality;or(c)isdisclosedtothereceivingpartybyathirdpartyhavingnoobligationofconfidentialitywithrespectthereto.
7. Privacy
7.1 DisclosureofYourInformation.Subjecttoapplicablelaw,andnotwithstandingSection6.2,CompanyanditsAffiliatesmay,butshallnotberequiredto,providetoyou,aUser,aDeliveryRecipient,aninsurancecompanyand/orrelevantauthoritiesand/orregulatoryagenciesanyinformation(includingpersonalinformation(e.g.,informationobtainedaboutyouthroughanybackgroundcheck),ConfidentialInformation,andanyCompanyData)aboutyouoranyDeliveryServicesprovidedhereunderif:(a)thereisacomplaint,disputeorconflict,includinganaccident,betweenyouandaUseroryouandaDeliveryRecipient;(b)itisnecessarytoenforcethetermsofthisAgreement;(c)itisrequired,inCompany’soranyAffiliate’ssolediscretion,byapplicablelaworregulatoryrequirements(e.g.,CompanyoritsAffiliatesreceiveasubpoena,warrant,orotherlegalprocessforinformation);or(d)itisnecessary,inCompany’soranyAffiliate’ssolediscretion,to(1)protectthesafety,rights,propertyorsecurityofCompanyoritsAffiliates,theUberServicesoranythirdparty;(2)toprotectthesafetyofthepublicforany
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reasonincludingthefacilitationofinsuranceclaimsrelatedtotheUberServices;(3)todetect,preventorotherwiseaddressfraud,securityortechnicalissues;(4)topreventorstopactivitywhichCompanyoranyofitsAffiliates,intheirsolediscretion,mayconsidertobe,ortoposeariskofbeing,anillegal,unethical,orlegallyactionableactivity);or(e)itisrequiredornecessary,inCompany’soranyAffiliate’ssolediscretion,forinsuranceorotherpurposesrelatedtoyourabilitytoqualify,orremainqualified,tousetheUberServices.YouunderstandthatCompanymayretainyourpersonaldataforlegal,regulatory,safetyandothernecessarypurposesafterthisAgreementisterminated.
7.2 CompanyanditsAffiliatesmaycollectyourpersonaldataduringthecourseofyourapplicationfor,anduseof,theUberServices,ormayobtaininformationaboutyoufromthirdparties.Suchinformationmaybestored,processed,transferred,andaccessedbyCompanyanditsAffiliates,thirdparties,andserviceprovidersforbusinesspurposes,includingformarketing,leadgeneration,servicedevelopmentandimprovement,analytics,industryandmarketresearch,andsuchotherpurposesconsistentwithCompany’sanditsAffiliates’legitimatebusinessneeds.Youexpresslyconsenttosuchuseofpersonaldata.
7.3 CompanyanditsAffiliatescollectanduseyourpersonalinformationasprovidedintheprivacystatementlocatedatwww.uber.com/legal/privacy/drivers-us.
8. Insurance
8.1 ThisSection8.1appliesonlyifyouuseamotorvehicletoprovidetheDeliveryServices.YouagreetomaintainduringthetermofthisAgreementonallmotorvehiclesoperatedbyyouunderthisAgreementautomobileliabilityinsurancethatprovidesprotectionagainstbodilyinjuryandpropertydamagetothirdpartiesatlevelsofcoveragethatsatisfytheminimumrequirementstooperateaprivatepassengermotorvehicleonthepublicroadswithintheTerritory.Thiscoveragemustalsoincludeanyno-faultcoveragerequiredbylawintheTerritorythatmaynotbewaivedbyaninsured.YouagreetoprovideCompanyanditsAffiliatesacopyoftheinsurancepolicy,policydeclarations,proofofinsuranceidentificationcardandproofofpremiumpaymentfortheinsurancepolicyrequiredinthisSection8.1uponrequest.Furthermore,youmustprovideCompanywithwrittennoticeofcancellationofanyinsurancepolicyrequiredbyCompany.Companyshallhavenorighttocontrolyourselectionormaintenanceofyourpolicy.Youmustbeanamedinsuredorindividuallyrateddriver,forwhichapremiumischarged,ontheinsurancepolicyrequiredinthisSection8.1atalltimes.
8.2 YouagreetomaintainduringthetermofthisAgreementworkers’compensationinsuranceasrequiredbyallapplicablelawsintheTerritory.Ifpermittedbyapplicablelaw,youmaychoosetoinsureyourselfagainstindustrialinjuriesbymaintainingoccupationalaccidentinsuranceinplaceofworkers’compensationinsurance.Furthermore,ifpermittedbyapplicablelaw,youmaychoosenottoinsureyourselfagainstindustrialinjuriesatall,butdosoatyourownrisk.
8.3 Youunderstandandacknowledgethatyourowninsurancepolicy(e.g.,automobileorother
liabilityinsurancepolicy)maynotaffordliability,comprehensive,collision,medicalpayments,personalinjuryprotection,uninsuredmotorist,underinsuredmotorist,damagetopropertyinyourcare,custodyandcontrol,orothercoveragefortheDeliveryServicesyouprovidepursuanttothisAgreement.Ifyouhaveanyquestionsorconcernsaboutthescopeorapplicabilityofyourowninsurancecoverage,itisyourresponsibility,notthatofCompany,toresolvethemwithyourinsurer(s).
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8.4 CompanymaymaintainduringthetermofthisAgreementinsurancerelatedtoyourprovisionofDeliveryServicesasdeterminedbyCompanyinitsreasonablediscretion,providedthatCompanyanditsAffiliatesarenotrequiredtoprovideyouwithanyspecificinsurancecoverageforanylosstoyourTransportationMethodorinjurytoyou.YouarerequiredtopromptlynotifyCompanyofanyaccidentsthatoccurwhileprovidingDeliveryServicesandtocooperateandprovideallnecessaryinformationrelatedthereto.
9. RepresentationsandWarranties;Disclaimers
9.1 ByYou.Youherebyrepresentandwarrantthat:(a)youhavefullpowerandauthoritytoenterintothisAgreementandperformyourobligationshereunder;(b)youhavenotenteredinto,andduringthetermwillnotenterinto,anyagreementthatwouldpreventyoufromcomplyingwiththisAgreement;and(c)youwillcomplywithallapplicablelawsinyourperformanceofthisAgreement,includingholdingandcomplyingwithallpermits,licenses,registrationsandothergovernmentalauthorizationsnecessarytoprovide(i)DeliveryServicesusingtheTransportationMethodpursuanttothisAgreement,and(ii)deliveryservicestothirdpartiesintheTerritorygenerally.
9.2 DisclaimerofWarranties.COMPANYANDITSAFFILIATESPROVIDE,ANDYOUACCEPT,THEUBERSERVICES,PROVIDERAPPANDTHECOMPANYDEVICESONAN"ASIS"AND"ASAVAILABLE"BASIS.COMPANYANDITSAFFILIATESDONOTREPRESENT,WARRANTORGUARANTEETHATYOURACCESSTOORUSEOFTHEUBERSERVICES,PROVIDERAPPORTHECOMPANYDEVICES:(A)WILLBEUNINTERRUPTEDORERRORFREE;OR(B)WILLRESULTINANYREQUESTSFORDELIVERYSERVICES.COMPANYANDITSAFFILIATESFUNCTIONASANON-DEMANDLEADGENERATIONANDRELATEDSERVICEONLYANDMAKENOREPRESENTATIONS,WARRANTIESORGUARANTEESASTOTHEACTIONSORINACTIONSOFUSERSORDELIVERYRECIPIENTSWHOMAYREQUESTORRECEIVEDELIVERYSERVICESFROMYOU,ANDCOMPANYANDITSAFFILIATESDONOTSCREENOROTHERWISEEVALUATEUSERSORDELIVERYRECIPIENTS. BY USINGTHEUBERSERVICESANDPROVIDERAPP,YOUACKNOWLEDGEANDAGREETHATYOUMAYBEINTRODUCEDTOATHIRDPARTYTHATMAYPOSEHARMORRISKTOYOUOROTHERTHIRDPARTIES.YOUAREADVISEDTOTAKEREASONABLEPRECAUTIONSWITHRESPECTTOINTERACTIONSWITHTHIRDPARTIESENCOUNTEREDINCONNECTIONWITHTHEUSEOFTHEUBERSERVICESORPROVIDERAPP.COMPANYDOESNOTREPRESENT,WARRANTORGUARANTEETHESAFETYOFANYITEMSPROVIDEDTOYOUFORDELIVERYSERVICES.NOTWITHSTANDINGCOMPANY’SAPPOINTMENTASTHELIMITEDPAYMENTCOLLECTIONAGENTOFYOUFORTHEPURPOSEOFACCEPTINGPAYMENTFROMUSERSONYOURBEHALFASSETFORTHINSECTION4ABOVE,COMPANYANDITSAFFILIATESEXPRESSLYDISCLAIMALLLIABILITYFORANYACTOROMISSIONOFYOU,ANYUSER,ANYDELIVERYRECIPIENTOROTHERTHIRDPARTY.
9.3 NoServiceGuarantee.COMPANYANDITSAFFILIATESDONOTGUARANTEETHEAVAILABILITYORUPTIMEOFTHEUBERSERVICESORPROVIDERAPP.YOUACKNOWLEDGEANDAGREETHATTHEUBERSERVICESORPROVIDERAPPMAYBEUNAVAILABLEATANYTIMEANDFORANYREASON(e.g.,DUETOSCHEDULEDMAINTENANCEORNETWORKFAILURE).FURTHER,THEUBERSERVICESORPROVIDERAPPMAYBESUBJECTTOLIMITATIONS,DELAYS,ANDOTHERPROBLEMSINHERENTINTHEUSEOFTHEINTERNETANDELECTRONICCOMMUNICATIONS,ANDCOMPANYANDITSAFFILIATESARENOTRESPONSIBLEFORANYDELAYS,DELIVERYFAILURES,OROTHERDAMAGES,LIABILITIESORLOSSESRESULTINGFROMSUCHPROBLEMS.
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10. Indemnification.Youshallindemnify,defend(atCompany’soption)andholdharmlessCompanyanditsAffiliatesandtheirrespectiveofficers,directors,employees,agents,successorsandassignsfromandagainstanyandallliabilities,expenses(includinglegalfees),damages,penalties,fines,socialsecuritycontributionsandtaxesarisingoutoforrelatedto:(a)yourbreachofyourrepresentations,warrantiesorobligationsunderthisAgreement;or(b)aclaimbyathirdparty(includingUsers,DeliveryRecipients,regulatorsandgovernmentalauthorities)directlyorindirectlyrelatedtoyourprovisionofDeliveryServicesoruseoftheUberServices.Thisindemnificationprovisionshallnotapplytoyourbreachofanyrepresentationsregardingyourstatusasanindependentcontractor.
11. LimitsofLiability.COMPANYANDITSAFFILIATESSHALLNOTBELIABLEUNDERORRELATEDTOTHISAGREEMENTFORANYOFTHEFOLLOWING,WHETHERBASEDONCONTRACT,TORTORANYOTHERLEGALTHEORY,EVENIFAPARTYHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES:(i)ANYINCIDENTAL,PUNITIVE,SPECIAL,EXEMPLARY,CONSEQUENTIAL,OROTHERINDIRECTDAMAGESOFANYTYPEORKIND;OR(ii)YOURORANYTHIRDPARTY’SPROPERTYDAMAGEORLOSS,ORLOSSORINACCURACYOFDATA,ORLOSSOFBUSINESS,REVENUE,PROFITS,USEOROTHERECONOMICADVANTAGE.EXCEPTFORCOMPANY’SOBLIGATIONSTOPAYAMOUNTSDUETOYOUPURSUANTTOSECTION4ABOVE,BUTSUBJECTTOANYLIMITATIONSOROTHERPROVISIONSCONTAINEDINTHISAGREEMENTWHICHAREAPPLICABLETHERETO,INNOEVENTSHALLTHELIABILITYOFCOMPANYORITSAFFILIATESUNDERTHISAGREEMENTEXCEEDTHEAMOUNTOFSERVICEFEESACTUALLYPAIDTOORDUETOCOMPANYHEREUNDERINTHESIX(6)MONTHPERIODIMMEDIATELYPRECEDINGTHEEVENTGIVINGRISETOSUCHCLAIM.
12. TermandTermination
12.1 Term.ThisAgreementshallcommenceonthedateacceptedbyyouandshallcontinueuntilterminatedassetforthherein.
12.2 Termination.EitherpartymayterminatethisAgreement:(a)withoutcauseatanytimeuponseven(7)dayspriorwrittennoticetotheotherparty;(b)immediately,withoutnotice,fortheotherparty’smaterialbreachofthisAgreement;or(c)immediately,withoutnotice,intheeventoftheinsolvencyorbankruptcyoftheotherparty,orupontheotherparty’sfilingorsubmissionofrequestforsuspensionofpayment(orsimilaractionorevent)againsttheterminatingparty.Inaddition,CompanymayterminatethisAgreementordeactivateyourProviderIDimmediately,withoutnotice,withrespecttoyouintheeventyounolongerqualify,underapplicablelaworthestandardsandpoliciesofCompanyanditsAffiliates,toprovideDeliveryServicesortooperateyourTransportationMethod,orasotherwisesetforthinthisAgreement.
12.3 EffectofTermination.UponterminationoftheAgreement,youshall:(a)promptlyreturntoCompanyallCompanyDevices;and(b)immediatelydeleteandfullyremovetheProviderAppfromanyofYourDevices.OutstandingpaymentobligationsandSections1,2.3,2.5.3,4.7,4.8,5.3,6,7,9,10,11,12.3,13,14and15shallsurvivetheterminationofthisAgreement.
13. RelationshipoftheParties
13.1 ExceptasotherwiseexpresslyprovidedhereinwithrespecttoCompanyactingasthelimitedpaymentcollectionagentsolelyforthepurposeofcollectingpaymentfromUsersonyourbehalf,therelationshipbetweenthepartiesunderthisAgreementissolelythatofindependentcontractingparties.Thepartiesexpresslyagreethat:(a)thisAgreementisnotanemploymentagreement,nordoesitcreateanemploymentrelationship,between
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Companyandyou;and(b)nojointventure,partnership,oragencyrelationshipexistsbetweenCompanyandyou.
13.2 YouhavenoauthoritytobindCompanyoritsAffiliatesandyouundertakenottoholdyourselfoutasanemployee,agentorauthorizedrepresentativeofCompanyoritsAffiliates.Where,byimplicationofmandatorylaworotherwise,youmaybedeemedanagentorrepresentativeofCompany,youundertakeandagreetoindemnify,defend(atCompany’soption)andholdCompanyanditsAffiliatesharmlessfromandagainstanyclaimsbyanypersonorentitybasedonsuchimpliedagencyorrepresentativerelationship.
14. MiscellaneousTerms
14.1 Modification..IntheeventCompanymodifiesthetermsandconditionsofthisAgreementatanytime,suchmodificationsshallbebindingonyouonlyuponyouracceptanceofthemodifiedAgreement.CompanyreservestherighttomodifyanyinformationreferencedathyperlinksfromthisAgreementfromtimetotime.Youherebyacknowledgeandagreethat,byusingtheUberServices,ordownloading,installingorusingtheProviderApp,youareboundbyanyfutureamendmentsandadditionstoinformationreferencedathyperlinksherein,ordocumentsincorporatedherein,includingwithrespecttoDeliveryFeeCalculations.ContinueduseoftheUberServicesorProviderAppafteranysuchchangesshallconstituteyourconsenttosuchchanges.Unlesschangesaremadetothearbitrationprovisionsherein,youacknowledgeandagreethatmodificationofthisAgreementdoesnotcreatearenewedopportunitytooptoutofarbitration.
14.2 SupplementalTerms.SupplementaltermsmayapplytoyouruseoftheUberServices,suchasusepoliciesortermsrelatedtocertainfeaturesandfunctionality,whichmaybemodifiedfromtimetotime(“SupplementalTerms”).YoumaybepresentedwithcertainSupplementalTermsfromtimetotime.SupplementalTermsareinadditionto,andshallbedeemedapartof,thisAgreement.SupplementalTermsshallprevailoverthisAgreementintheeventofaconflict.
14.3 Severability.IfanyprovisionofthisAgreementisorbecomesinvalidornon-binding,thepartiesshallremainboundbyallotherprovisionshereof.Inthatevent,thepartiesshallreplacetheinvalidornon-bindingprovisionwithprovisionsthatarevalidandbindingandthathave,tothegreatestextentpossible,asimilareffectastheinvalidornon-bindingprovision,giventhecontentsandpurposeofthisAgreement.
14.4 Assignment.NeitherpartyshallassignortransferthisAgreementoranyofitsrightsorobligationshereunder,inwholeorinpart,withoutthepriorwrittenconsentoftheotherparty;providedthatCompanymayassignortransferthisAgreementoranyorallofitsrightsorobligationsunderthisAgreementfromtimetotimewithoutconsent:(a)toanAffiliate;or(b)toanacquirerofallorsubstantiallyallofCompany’sbusiness,equityorassets.
14.5 EntireAgreement.ThisAgreement,includingallSupplementalTerms,constitutestheentireagreementandunderstandingofthepartieswithrespecttoitssubjectmatterandreplacesandsupersedesallpriororcontemporaneousagreementsorundertakingsregardingsuchsubjectmatter.InthisAgreement,thewords“including”and“include”mean“including,butnotlimitedto.”TherecitalsformapartofthisAgreement.
14.6 NoThirdPartyBeneficiaries.TherearenothirdpartybeneficiariestothisAgreement,exceptasexpresslysetforthintheArbitrationProvisioninSection15.3.NothingcontainedinthisAgreementisintendedtoorshallbeinterpretedtocreateanythird-partybeneficiaryclaims.
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14.7 Notices.AnynoticedeliveredbyCompanytoyouunderthisAgreementwillbedeliveredbyemailtotheemailaddressassociatedwithyouraccountorbypostingontheportalavailabletoyouontheUberServices.AnynoticedeliveredbyyoutoCompanyunderthisAgreementwillbedeliveredbycontactingCompanyathttp://partners.uber.cominthe“ContactUs”section.AdditionalTerritory-specificnoticesmayberequiredfromtimetotime.
15. GoverningLaw;Arbitration
15.1 ThechoiceoflawprovisionscontainedinthisSection15.1donotapplytothearbitrationclausecontainedinSection15.3,sucharbitrationclausebeinggovernedbytheFederalArbitrationAct.Accordingly,andexceptasotherwisestatedinSection15.3,theinterpretationofthisAgreementshallbegovernedbyCalifornialaw,withoutregardtothechoiceorconflictsoflawprovisionsofanyjurisdiction.Anydisputes,actions,claimsorcausesofactionarisingoutoforinconnectionwiththisAgreementortheUberServicesthatarenotsubjecttothearbitrationclausecontainedinSection15.3shallbesubjecttotheexclusivejurisdictionofthestateandfederalcourtslocatedintheCityandCountyofSanFrancisco,California.However,neitherthechoiceoflawprovisionregardingtheinterpretationofthisAgreementnortheforumselectionprovisionisintendedtocreateanyothersubstantiverighttonon-CalifornianstoassertclaimsunderCalifornialawwhetherthatbebystatute,commonlaw,orotherwise.Theseprovisions,andexceptasotherwiseprovidedinSection15.3,areonlyintendedtospecifytheuseofCalifornialawtointerpretthisAgreementandtheforumfordisputesassertingabreachofthisAgreement,andtheseprovisionsshallnotbeinterpretedasgenerallyextendingCalifornialawtoyouifyoudonototherwiseresideorprovideservicesinCalifornia.TheforegoingchoiceoflawandforumselectionprovisionsdonotapplytothearbitrationclauseinSection15.3ortoanyarbitrabledisputesasdefinedtherein.Instead,asdescribedinSection15.3,theFederalArbitrationActshallapplytoanysuchdisputes.ThefailureofCompanytoenforceanyrightorprovisioninthisAgreementshallnotconstituteawaiverofsuchrightorprovisionunlessacknowledgedandagreedtobyUberinwriting.
15.2 OtherthandisputesregardingtheintellectualpropertyrightsofthepartiesandotherclaimsidentifiedinSection15.3.ii,anydisputes,actions,claimsorcausesofactionarisingoutoforinconnectionwiththisAgreementortheUberServicesshallbesubjecttoarbitrationpursuanttoSection15.3.
15.3 ArbitrationProvision
ImportantNoteRegardingthisArbitrationProvision:
• Exceptasprovidedbelow,arbitrationdoesnotlimitoraffectthelegalclaimsyoumaybringagainsttheCompany.Agreeingtoarbitrationonlyaffectswhereanysuchclaimsmaybebroughtandhowtheywillberesolved.
• Arbitrationisaprocessofprivatedisputeresolutionthatdoesnotinvolvethecivilcourts,aciviljudge,orajury.Instead,theparties’disputeisdecidedbyaprivatearbitratorselectedbythepartiesusingtheprocesssetforthherein.Otherarbitrationrulesandproceduresarealsosetforthherein.
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• Unlessthelawrequiresotherwise,asdeterminedbytheArbitratorbaseduponthecircumstancespresented,youwillberequiredtosplitthecostofanyarbitrationwiththeCompany.
• IMPORTANT:ThisArbitrationProvisionwillrequireyoutoresolveanyclaimthatyoumayhaveagainsttheCompanyorUberonanindividualbasis,exceptasprovidedbelow,pursuanttothetermsoftheAgreementunlessyouchoosetooptoutoftheArbitrationProvision.Exceptasprovidedbelow,thisprovisionwillprecludeyoufrombringinganyclass,collective,orrepresentativeaction((otherthanactionsunderthePrivateAttorneysGeneralActof2004,CaliforniaLaborCode§2698etseq.(“PAGA”))againsttheCompanyorUberandalsoprecludesyoufromparticipatinginorrecoveringreliefunderanycurrentorfutureclass,collective,orrepresentative(non-PAGA)actionbroughtagainsttheCompanyorUberbysomeoneelse.
• CaseshavebeenfiledagainstUberandmaybefiledinthefutureinvolvingclaimsbyusersofUberServicesandSoftware,includingbydrivers.Youshouldassumethattherearenow,andmaybeinthefuture,lawsuitsagainsttheCompanyorUberallegingclass,collective,and/orrepresentative(non-PAGA)claimsonyourbehalf,includingbutnotlimitedtoclaimsfortips,reimbursementofexpenses,andemploymentstatus.Suchclaims,ifsuccessful,couldresultinsomemonetaryrecoverytoyou.(THESECASESNOWINCLUDE,FOREXAMPLE,YUCESOYETAL.V.UBERTECHNOLOGIES,INC.,ETAL.,CASENO.3:15-CV-00262(NORTHERNDISTRICTOFCALIFORNIA);;INREUBERFCRALITIGATION,CASENO.14-CV-05200-EMC(NORTHERNDISTRICTOFCALIFORNIA);ANDO’CONNORV.UBERTECHNOLOGIES,INC.,ETAL.,CASENO.CV13-03826-EMC(NORTHERNDISTRICTOFCALIFORNIA).Thecontactinformationforplaintiffs’counselintheO’Connormatterisasfollows:ShannonLiss-Riordan,Lichten&Liss-Riordan,P.C.,729BoylstonStreet,Suite2000,Boston,MA02116,Telephone:(617)994-5800,Fax:(617)994-5801,Email:[email protected].
o Themereexistenceofsuchclass,collective,and/orrepresentativelawsuits,however,doesnotmeanthatsuchlawsuitswillultimatelysucceed.ButifyoudoagreetoarbitrationwiththeCompany,youareagreeinginadvance,exceptasotherwiseprovided,thatyouwillnotparticipateinandtherefore,willnot
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seektorecovermonetaryorotherreliefunderanysuchclass,collective,and/orrepresentative(non-PAGA)lawsuit.
o However,asdiscussedaboveandexceptasprovidedbelow,ifyouagreetoarbitration,youwillnotbeprecludedfrombringingyourclaimsagainsttheCompanyorUberinanindividualarbitrationproceeding.Ifsuccessfulonsuchclaims,youcouldbeawardedmoneyorotherreliefbyanarbitrator(subjecttosplittingthecostofarbitrationasmentionedabove).
WHETHERTOAGREETOARBITRATIONISANIMPORTANTBUSINESSDECISION.ITISYOURDECISIONTOMAKE,ANDYOUSHOULDNOTRELYSOLELYUPONTHEINFORMATIONPROVIDEDINTHISAGREEMENTASITISNOTINTENDEDTOCONTAINACOMPLETEEXPLANATIONOFTHECONSEQUENCESOFARBITRATION.YOUSHOULDTAKEREASONABLESTEPSTOCONDUCTFURTHERRESEARCHANDTOCONSULTWITHOTHERS—INCLUDINGBUTNOTLIMITEDTOANATTORNEY—REGARDINGTHECONSEQUENCESOFYOURDECISION,JUSTASYOUWOULDWHENMAKINGANYOTHERIMPORTANTBUSINESSORLIFEDECISION.
i. HowThisArbitrationProvisionApplies.
ThisArbitrationProvisionisgovernedbytheFederalArbitrationAct,9U.S.C.§1etseq.(the“FAA”)andevidencesatransactioninvolvinginterstatecommerce.ThisArbitrationProvisionappliestoanydisputearisingoutoforrelatedtothisAgreementorterminationoftheAgreementandsurvivesaftertheAgreementterminates.NothingcontainedinthisArbitrationProvisionshallbeconstruedtopreventorexcuseyoufromutilizinganyinformalprocedureforresolutionofcomplaintsestablishedinthisAgreement(ifany),andthisArbitrationProvisionisnotintendedtobeasubstitutefortheutilizationofsuchprocedures.
Exceptasitotherwiseprovides,thisArbitrationProvisionisintendedtoapplytotheresolutionofdisputesthatotherwisewouldberesolvedinacourtoflaworbeforeanyforumotherthanarbitration,withtheexceptionofproceedingsthatmustbeexhaustedunderapplicablelawbeforepursuingaclaiminacourtoflaworinanyforumotherthanarbitration.Exceptasitotherwiseprovides,thisArbitrationProvisionrequiresallsuchdisputestoberesolvedonlybyanarbitratorthroughfinalandbindingarbitrationonanindividualbasisonlyandnotbywayofcourtorjurytrial,orbywayofclass,collective,orrepresentative(non-PAGA)action.
ExceptasprovidedinSection15.3(v),below,regardingtheClassActionWaiver,suchdisputesincludewithoutlimitationdisputesarisingoutoforrelatingtointerpretationorapplicationofthisArbitrationProvision,includingtheenforceability,revocabilityorvalidityoftheArbitrationProvisionoranyportionoftheArbitrationProvision.AllsuchmattersshallbedecidedbyanArbitratorandnotbyacourtorjudge.However,assetforthbelow,theprecedingsentencesshallnotapplytodisputesrelatingtotheinterpretationorapplicationoftheClassActionWaiverorPAGAWaiverbelow,includingtheirenforceability,revocabilityorvalidity.
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Exceptasitotherwiseprovides,thisArbitrationProvisionalsoapplies,withoutlimitation,toalldisputesbetweenYouandtheCompanyorUber,aswellasalldisputesbetweenYouandtheCompany’sorUber’sfiduciaries,administrators,affiliates,subsidiaries,parents,andallsuccessorsandassignsofanyofthem,includingbutnotlimitedtoanydisputesarisingoutoforrelatedtothisAgreementanddisputesarisingoutoforrelatedtoyourrelationshipwiththeCompany,includingterminationoftherelationship.ThisArbitrationProvisionalsoapplies,withoutlimitation,todisputesregardinganycity,county,stateorfederalwage-hourlaw,tradesecrets,unfaircompetition,compensation,breaksandrestperiods,expensereimbursement,termination,harassmentandclaimsarisingundertheUniformTradeSecretsAct,CivilRightsActof1964,AmericansWithDisabilitiesAct,AgeDiscriminationinEmploymentAct,FamilyMedicalLeaveAct,FairLaborStandardsAct,EmployeeRetirementIncomeSecurityAct(exceptforindividualclaimsforemployeebenefitsunderanybenefitplansponsoredbytheCompanyandcoveredbytheEmployeeRetirementIncomeSecurityActof1974orfundedbyinsurance),GeneticInformationNon-DiscriminationAct,andstatestatutes,ifany,addressingthesameorsimilarsubjectmatters,andallothersimilarfederalandstatestatutoryandcommonlawclaims.
ThisAgreementisintendedtorequirearbitrationofeveryclaimordisputethatlawfullycanbearbitrated,exceptforthoseclaimsanddisputeswhichbythetermsofthisAgreementareexpresslyexcludedfromtheArbitrationProvision.
UberTechnologies,Inc.isanintendedthird-partybeneficiaryofthisAgreement.
ii. LimitationsOnHowThisAgreementApplies.
ThedisputesandclaimssetforthbelowshallnotbesubjecttoarbitrationandtherequirementtoarbitratesetforthinthisArbitrationProvisionshallnotapply:
ArepresentativeactionbroughtonbehalfofothersunderthePrivateAttorneysGeneralActof2004,CaliforniaLaborCode§2698etseq.(“PAGA”),totheextentwaiverofsuchaclaimisdeemedunenforceablebyacourtofcompetentjurisdiction;
Claimsforworkerscompensation,statedisabilityinsuranceandunemploymentinsurancebenefits;
RegardlessofanyothertermsofthisAgreement,nothingpreventsyoufrommakingareporttoorfilingaclaimorchargewiththeEqualEmploymentOpportunityCommission,U.S.DepartmentofLabor,SecuritiesExchangeCommission,NationalLaborRelationsBoard,orOfficeofFederalContractCompliancePrograms,andnothinginthisAgreementorArbitrationProvisionpreventstheinvestigationbyagovernmentagencyofanyreport,claimorchargeotherwisecoveredbythisArbitrationProvision.NothinginthisArbitrationProvisionshallbedeemedtoprecludeorexcuseapartyfrombringinganadministrativeclaimbeforeanyagencyinordertofulfilltheparty'sobligationtoexhaustadministrativeremediesbeforemakingaclaiminarbitration;
DisputesthatmaynotbesubjecttoapredisputearbitrationagreementpursuanttoapplicableFederallaworExecutiveOrderareexcludedfromthecoverageofthisArbitrationProvision;
Disputesregardingyour,theCompany’s,orUber’sintellectualpropertyrights;
ThisArbitrationProvisionshallnotbeconstruedtorequirethearbitrationofanyclaimsagainstacontractorthatmaynotbethesubjectofamandatoryarbitrationagreementasprovidedbysection8116oftheDepartmentofDefense("DoD")AppropriationsActforFiscalYear2010(Pub.L.111-118),section8102oftheDepartmentofDefense("DoD")AppropriationsActforFiscalYear2011(Pub.L.112-
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10,DivisionA),andtheirimplementingregulations,oranysuccessorDoDappropriationsactaddressingthearbitrabilityofclaims.
iii. SelectingTheArbitratorandLocationoftheArbitration.
TheArbitratorshallbeselectedbymutualagreementoftheCompanyandyou.UnlessyouandtheCompanymutuallyagreeotherwise,theArbitratorshallbeanattorneylicensedtopracticeinthelocationwherethearbitrationproceedingwillbeconductedoraretiredfederalorstatejudicialofficerwhopresidedinthejurisdictionwherethearbitrationwillbeconducted.IfthePartiescannotagreeonanArbitrator,thenanarbitratorwillbeselectedusingthealternatestrikemethodfromalistoffive(5)neutralarbitratorsprovidedbyJAMS(JudicialArbitration&MediationServices).Youwillhavetheoptionofmakingthefirststrike.IfaJAMSarbitratorisused,thentheJAMSStreamlinedArbitrationRules&Proceduresruleswillapply;however,ifthereisaconflictbetweentheJAMSRulesandthisAgreement,thisAgreementshallgovern.Thoserulesareavailablehere:
http://www.jamsadr.com/rules-streamlined-arbitration/
Thelocationofthearbitrationproceedingshallbenomorethan45milesfromtheplacewhereyoulastprovideddeliveryservicesunderthisAgreement,unlesseachpartytothearbitrationagreesinwritingotherwise.
iv. StartingTheArbitration.
Allclaimsinarbitrationaresubjecttothesamestatutesoflimitationthatwouldapplyincourt.Thepartybringingtheclaimmustdemandarbitrationinwritinganddeliverthewrittendemandbyhandorfirstclassmailtotheotherpartywithintheapplicablestatuteoflimitationsperiod.ThedemandforarbitrationshallincludeidentificationoftheParties,astatementofthelegalandfactualbasisoftheclaim(s),andaspecificationoftheremedysought.AnydemandforarbitrationmadetotheCompanyorUbershallbeprovidedtoLegal,Portier,LLC,1455MarketSt.,Ste.400,SanFranciscoCA94103.Thearbitratorshallresolvealldisputesregardingthetimelinessorproprietyofthedemandforarbitration.Apartymayapplytoacourtofcompetentjurisdictionfortemporaryorpreliminaryinjunctivereliefinconnectionwithanarbitrablecontroversy,butonlyuponthegroundthattheawardtowhichthatpartymaybeentitledmayberenderedineffectualwithoutsuchprovisionalrelief.
v. HowArbitrationProceedingsAreConducted.
Inarbitration,thePartieswillhavetherighttoconductadequatecivildiscovery,bringdispositivemotions,andpresentwitnessesandevidenceasneededtopresenttheircasesanddefenses,andanydisputesinthisregardshallberesolvedbytheArbitrator.
YouandtheCompanyagreetoresolveanydisputethatisinarbitrationonanindividualbasisonly,andnotonaclass,collectiveaction,orrepresentativebasis(“ClassActionWaiver”).TheArbitratorshallhavenoauthoritytoconsiderorresolveanyclaimorissueanyreliefonanybasisotherthananindividualbasis.TheArbitratorshallhavenoauthoritytoconsiderorresolveanyclaimorissueanyreliefonaclass,collective,orrepresentativebasis.NotwithstandinganyotherprovisionofthisAgreement,theArbitrationProvisionortheJAMSStreamlinedArbitrationRules&Procedures,disputesregardingtheenforceability,revocabilityorvalidityoftheClassActionWaivermayberesolvedonlybyacivilcourtofcompetentjurisdictionandnotbyanarbitrator.Inanycaseinwhich(1)thedisputeisfiled
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asaclass,collective,orrepresentativeactionand(2)thereisafinaljudicialdeterminationthatallorpartoftheClassActionWaiverisunenforceable,theclass,collective,and/orrepresentativeactiontothatextentmustbelitigatedinacivilcourtofcompetentjurisdiction,buttheportionoftheClassActionWaiverthatisenforceableshallbeenforcedinarbitration.
WhiletheCompanywillnottakeanyretaliatoryactioninresponsetoanyexerciseofrightsyoumayhaveunderSection7oftheNationalLaborRelationsAct,ifany,theCompanyshallnotbeprecludedfrommovingtoenforceitsrightsundertheFAAtocompelarbitrationonthetermsandconditionssetforthinthisAgreement.
PrivateAttorneysGeneralAct.
NotwithstandinganyotherprovisionofthisAgreementortheArbitrationProvision,totheextentpermittedbylaw,(1)YouandCompanyagreenottobringarepresentativeactiononbehalfofothersunderthePrivateAttorneysGeneralActof2004(“PAGA”),CaliforniaLaborCode§2698etseq.,inanycourtorinarbitration,and(2)foranyclaimbroughtonaprivateattorneygeneralbasis—i.e.,whereyouareseekingtopursueaclaimonbehalfofagovernmententity—bothyouandCompanyagreethatanysuchdisputeshallberesolvedinarbitrationonanindividualbasisonly(i.e.,toresolvewhetheryouhavepersonallybeenaggrievedorsubjecttoanyviolationsoflaw),andthatsuchanactionmaynotbeusedtoresolvetheclaimsorrightsofotherindividualsinasingleorcollectiveproceeding(i.e.,toresolvewhetherotherindividualshavebeenaggrievedorsubjecttoanyviolationsoflaw)(“PAGAWaiver”).NotwithstandinganyotherprovisionofthisAgreementortheArbitrationProvision,thevalidityofthePAGAWaivermayberesolvedonlybyacivilcourtofcompetentjurisdictionandnotbyanarbitrator.IfanyprovisionofthePAGAWaiverisfoundtobeunenforceableorunlawfulforanyreason,(1)theunenforceableprovisionshallbeseveredfromthisAgreement;(2)severanceoftheunenforceableprovisionshallhavenoimpactwhatsoeverontheArbitrationProvisionortheParties’attempttoarbitrateanyremainingclaimsonanindividualbasispursuanttotheArbitrationProvision;and(3)anyrepresentativeactionbroughtunderPAGAonbehalfofothersmustbelitigatedinacivilcourtofcompetentjurisdictionandnotinarbitration.TotheextentthatthereareanyclaimstobelitigatedinacivilcourtofcompetentjurisdictionbecauseacivilcourtofcompetentjurisdictiondeterminesthatthePAGAWaiverisunenforceablewithrespecttothoseclaims,thePartiesagreethatlitigationofthoseclaimsshallbestayedpendingtheoutcomeofanyindividualclaimsinarbitration.
vi. PayingForTheArbitration.
Eachpartywillpaythefeesforhis,heroritsownattorneys,subjecttoanyremediestowhichthatpartymaylaterbeentitledunderapplicablelaw(i.e.,apartyprevailsonaclaimthatprovidesfortheawardofreasonableattorneyfeestotheprevailingparty).Inallcaseswhererequiredbylaw,theCompanywillpaytheArbitrator'sandarbitrationfees.IfunderapplicablelawtheCompanyisnotrequiredtopayalloftheArbitrator’sand/orarbitrationfees,suchfee(s)willbeapportionedequallybetweenthePartiesorasotherwiserequiredbyapplicablelaw.However,youwillnotberequiredtobearanytypeoffeeorexpensethatyouwouldnotberequiredtobearifyouhadfiledtheactioninacourtoflaw.AnydisputesinthatregardwillberesolvedbytheArbitratorassoonaspracticableaftertheArbitratorisselected,andCompanyshallbearalloftheArbitrator’sandarbitrationfeesuntilsuchtimeastheArbitratorresolvesanysuchdispute.
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vii. TheArbitrationHearingAndAward.
ThePartieswillarbitratetheirdisputebeforetheArbitrator,whoshallconferwiththePartiesregardingtheconductofthehearingandresolveanydisputesthePartiesmayhaveinthatregard.Within30daysofthecloseofthearbitrationhearing,orwithinalongerperiodoftimeasagreedtobythePartiesorasorderedbytheArbitrator,anypartywillhavetherighttoprepare,serveontheotherpartyandfilewiththeArbitratorabrief.TheArbitratormayawardanypartyanyremedytowhichthatpartyisentitledunderapplicablelaw,butsuchremediesshallbelimitedtothosethatwouldbeavailabletoapartyinhisorherindividualcapacityinacourtoflawfortheclaimspresentedtoanddecidedbytheArbitrator,andnoremediesthatotherwisewouldbeavailabletoanindividualinacourtoflawwillbeforfeitedbyvirtueofthisArbitrationProvision.TheArbitratorwillissueadecisionorawardinwriting,statingtheessentialfindingsoffactandconclusionsoflaw.Acourtofcompetentjurisdictionshallhavetheauthoritytoenterajudgmentupontheawardmadepursuanttothearbitration.TheArbitratorshallnothavethepowertocommiterrorsoflaworlegalreasoning,andtheawardmaybevacatedorcorrectedonappealtoacourtofcompetentjurisdictionforanysucherror.
viii. YourRightToOptOutOfArbitration.
ArbitrationisnotamandatoryconditionofyourcontractualrelationshipwiththeCompany.IfyoudonotwanttobesubjecttothisArbitrationProvision,youmayoptoutofthisArbitrationProvisionbynotifyingtheCompanyinwritingofyourdesiretooptoutofthisArbitrationProvision,eitherby(1)sending,within30daysofthedatethisAgreementisexecutedbyyou,[email protected],statingyournameandclearlyindicatingyourintenttooptoutoftheArbitrationProvisionor(2)bysendingaletterbyU.S.Mail,orbyanynationallyrecognizeddeliveryservice(e.g,UPS,FederalExpress,etc.),orbyhanddeliveryto:
LegalPortier,LLC1455MarketSt.,Ste.400SanFranciscoCA94103
Inordertobeeffective,theletterunderoption(2)mustclearlyindicateyourintenttooptoutofthisArbitrationProvision,andmustbedatedandsigned.Theenvelopecontainingthesignedlettermustbereceived(ifdeliveredbyhand)orpost-markedwithin30daysofthedatethisAgreementisexecutedbyyou.YourwritingoptingoutofthisArbitrationProvision,whethersentby(1)or(2),willbefiledwithacopyofthisAgreementandmaintainedbytheCompany.
ShouldyounotoptoutofthisArbitrationProvisionwithinthe30-dayperiod,youandtheCompanyshallbeboundbythetermsofthisArbitrationProvision.YouhavetherighttoconsultwithcounselofyourchoiceconcerningthisArbitrationProvision.Youunderstandthatyouwillnotbesubjecttoretaliationifyouexerciseyourrighttoassertclaimsoropt-outofcoverageunderthisArbitrationProvision.
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ix. FullandCompleteAgreementRelatedtoFormalResolutionofDisputes;EnforcementOfThisAgreement.
ThisArbitrationProvisionisthefullandcompleteagreementrelatingtotheformalresolutionofdisputesarisingoutofthisAgreement.Exceptasstatedinsubsectionv,above,intheeventanyportionofthisArbitrationProvisionisdeemedunenforceable,theremainderofthisArbitrationProvisionwillbeenforceable.
Byclicking“Iaccept”orsigningbelow(assuchmayberequiredbyapplicablelaw),youexpresslyacknowledgethatyouhaveread,understood,andtakenstepstothoughtfullyconsidertheconsequencesofthisAgreement,thatyouagreetobeboundbythetermsandconditionsoftheAgreement,andthatyouarelegallycompetenttoenterintothisAgreementwithCompany.
YourSignature:____________________________
Name:____________________________________
Date:_____________________________________