PNP P.A.T.R.O.L. 2030 Score Card Dashboard Formulation

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PNP P.A.T.R.O.L. Plan 2030: Peace & Order Agenda for Transformation & Upholding of the Rule-Of-Law”

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PNP P.A.T.R.O.L. 2030

Transcript of PNP P.A.T.R.O.L. 2030 Score Card Dashboard Formulation

  • PNP P.A.T.R.O.L. Plan 2030:Peace & Order Agenda for Transformation

    & Upholding of the Rule-Of-Law

  • Charter Statement Scorecard

    One-page Roadmap

    Translated to implementable format

  • 4 Strategic Elements of a Scorecard

    MEASURE TARGET INITIATIVEOBJECTIVE

    Cascading the PNP Strategy 2010 Institute for Solidarity in Asia

  • Strategic Elements

    MEASURE TARGET INITIATIVEOBJECTIVE

    OBJECTIVE

    Statement of what

    strategy must be

    achieved and

    whats critical to its success

    Cascading the PNP Strategy 2010 Institute for Solidarity in Asia

    What should be done to effectively pursue a given

    strategic priority (objective)?

    NHQ- 7

    PRO - 10

  • Strategic Elements

    MEASURE TARGET INITIATIVEOBJECTIVE

    Cascading the PNP Strategy 2010 Institute for Solidarity in Asia

    Perspective PNP Strategic ObjectivesCommunity 1. A safer place to live, work and do business

    Process Excellence 2. Improve crime prevention

    3. Improve crime solution

    4. Improve community safety awareness through community-oriented and human rights-based policing

    Learning and Growth 5. Develop competent, motivated, disciplined and values-oriented PNP personnel

    6. Develop a responsive and highly professional police organization

    Resource Management 7. Optimize use of financial and logistical resources

  • Strategic Elements

    MEASURE TARGET INITIATIVEOBJECTIVE

    Cascading the PNP Strategy 2010 Institute for Solidarity in Asia

    Structure of an Objective: V + A + N

    Verb (Action) Adjective Noun

    Improve crime prevention

    Improve crime solution

    Improve community safety awareness

    Develop competent, motivated, disciplined and values-oriented PNP

    personnel

    Develop a responsive and highly professional police organization

    Optimize use of financial and logistical resources

  • Strategic Elements

    MEASURE TARGET INITIATIVEOBJECTIVE

    OBJECTIVE

    Statement of

    what strategy

    must achieve

    and whats critical to its

    success

    MEASURE

    How

    performance

    against an

    objective is

    quantified

    TARGET

    The level of

    performance

    or rate of

    improvement

    needed

    success measure

    metricOutcome indicator KPI

    l performance level

    project program action plan

    Cascading the PNP Strategy 2010 Institute for Solidarity in Asia

    What measure should be used in order to indicate that progress is being made towards achieving a

    strategic priority?

    NHQ- 19

    PRO - 26

  • Why measures matter

    Cascading the PNP Strategy 2010 Institute for Solidarity in Asia

    If you cant measure it, you cant manage it.If you cant manage it, you cant improve it.

    -- Kaplan & Norton, BSC Creators (and many others)

    What gets measured gets done!!!!

    -- Peter Drucker, Tom Peters, Edwards Deming, Lord Kelvin (and many others)

  • Purpose of strategic measures

    Cascading the PNP Strategy 2010 Institute for Solidarity in Asia

    Measures drive desired behavior.

    Measures test the validity of the strategy.

  • Measures can take many forms

    Cascading the PNP Strategy 2010 Institute for Solidarity in Asia

    Measure Form Advantages Disadvantages

    Absolute numbers Clear and simple; unambiguous

    One dimensional, does not

    consider context

    Indices

    Provides broad general result

    (multi-variate analysis)

    Masks underlying individual

    variables

    Percentages

    Good indicators of relative

    change used in measurement

    over time

    Sometimes misunderstood or

    improperly used

    Rankings

    Easy to compute and to

    understand objective

    Category definitions often

    inconsistent

    Ratings Good for nominal data Can be biased

    Ratios

    Depict critical relationships to be

    managed (e.g., incremental cost

    vs. revenue generated)

    Can be difficult to understand

    how to manage/effect

    relationship

  • Examples of Measures used by the PNP

    Cascading the PNP Strategy 2010 Institute for Solidarity in Asia

    Measure Form

    Measure

    Absolute numbers

    Number of MCs, LOIs, SOPs, Manuals and Issuances amended and developed

    Number of PNP proposed bills adopted by both houses of Congress

    Indices

    National Safety Index

    Respect Index

    Personnel Satisfaction Index

    Logistical Capability Index

    Percentages

    National Index Crime

    Crime Clearance Efficiency

    Crime Solution Efficiency

    Percentage of recruits belonging to top 20% of Eligibility Board exams and GWA of 85% and above

    Percentage of filled up TO positions with competent personnel for 3rd level PCOs

    Percentage of personnel with guilty of administrative and case and/or convicted of criminal case.

    Percentage of trained personnel vs training needs

    Percentage of IT-compliant PNP stations

    Percentage of CT-compliant PNP stations

  • Two types of strategic measures

    Cascading the PNP Strategy 2010 Institute for Solidarity in Asia

    LAG MEASURE

    (OUTCOME)

    LEAD MEASURE

    (DRIVER)

    PURPOSE

    Assess performance results at

    the end of a period or activity

    Measure intermediate

    processes, activities and

    behavior

    EXAMPLES

    customer retention

    strategic skill enhancement

    hours spent w/ customers

    hours spent cross training

    STRENGTHS

    Usually objective and easily captured

    Comparable to Past performance

    More predictive in nature

    Allows org to adjust behaviors for performance

    (Cause & Effect)

  • Lead & Lag Measures

    LEAD (Drivers) LAG (Outcome)

    Exercise

    Diet

    Eat salad

    # sessions in the gym

    # kilometers jog/walk

    # Calories intake

    # of Salad meals

    Reduce Weight Gain Weight

    Cascading the PNP Strategy 2010 Institute for Solidarity in Asia

    Objective: Maintain Ideal Weight

  • Guidelines for selecting measures

    Cascading the PNP Strategy 2010 Institute for Solidarity in Asia

    A balanced scorecard contains a mix of both lead and lag measures.

    One lag measure (OUTCOME) for each strategic objective.Use organizational generic measures that already exist

    (percentage, absolute #s, ranking, etc.)

    No more than 25 measures (1.5 measures per objective) Unit Head Owns measure

  • Strategic Elements

    MEASURE TARGET INITIATIVEOBJECTIVE

    OBJECTIVE

    Statement of

    what strategy

    must achieve

    and whats critical to its

    success

    MEASURE

    How success

    in achieving

    the strategy

    will be

    gauged and

    tracked

    TARGET

    The level of

    performance

    or rate of

    improvement

    needed

    INITIATIVE

    Key action

    programs

    required to

    achieve

    objectives

    strategic element success measure metric KPI

    goal performance level

    project program action plan

    Cascading the PNP Strategy 2010 Institute for Solidarity in Asia

    What targets should be set in the intervening years?

  • Target Setting

    (Look for targets that have

    some level of stretch but still

    feel realistic)

    Cascading the PNP Strategy 2010 Institute for Solidarity in Asia

    TARGET

    MOTIVATION

    SWEET SPOT

  • Purpose of Target Setting

    Cascading the PNP Strategy 2010 Institute for Solidarity in Asia

    Comparing targets with a performance standard allows us to:

    Assess performance /manage performance (Leading forward or Pulling backwards)

    Evaluate & measure strategic progress (Slow / Fast) Make better decisions Build motivation & commitment (Learn, improve & grow)

  • Stretch targets

    Set stretch targets (achievable but require change in doing things)

    Stretch targets are long-term and become the basis for setting annual progress points.

    Cascading the PNP Strategy 2010 Institute for Solidarity in Asia

    Avoid having two targets

    Set targets for the outcome/lag measures first

    Use to motivate & control

  • Stretch targets

    BASELINE: 2013 (previous year)

    Stretch targets are long-term and become the basis for setting annual progress points.

    Cascading the PNP Strategy 2010 Institute for Solidarity in Asia

    Set Targets for : 2014 (Current year)2015 (Next two years)

    2016

  • Strategic Elements

    MEASURE TARGET INITIATIVEOBJECTIVE

    INITIATIVE

    Key action

    programs

    required to

    reach the

    target

    success measure metric KPI

    goal performance level

    project program activities action plan

    Cascading the PNP Strategy 2010 Institute for Solidarity in Asia

    What initiatives must be undertaken to fill-in the

    performance gap?

  • Strategic initiative

    Cascading the PNP ITP Strategy 2010 Institute for Solidarity in AsiaCascading the PNP Strategy 2010 Institute for Solidarity in Asia

    Strategic Initiatives close

    the performance gap

    (between current & desired performance)

    INITIATIVES

  • Closing the GAP

    MEASURE TARGET INITIATIVEOBJECTIVE

    ARTICULATES THE

    COMPONENTS OF

    OUR STRATEGY

    Reduction of Index Crime

    Percentage

    reduction from

    baseline

    HELPS CLOSE THE

    PERFORMANCE GAP

    Cascading the PNP Strategy 2010 Institute for Solidarity in Asia

    TRACKS OUR PROGRESS

    TOWARD ACHIEVING AND

    COMMUNICATING THE INTENT

    OF THE OBJECTIVE

    Improve crime

    prevention

    Supervise institutionalization of PIPS

    E

    X

    A

    M

    P

    L

    E

  • Managing Strategic initiatives

    Not business as usual. No bean-counting

    Cascading the PNP Strategy 2010 Institute for Solidarity in Asia

    It should have the following features: clearly defined deliverables accountability at the leadership team level budget clear start & stop dates and progress milestones committed resource allocation

    You manage strategy by managing initiatives.-- Kaplan & Norton, BSC Creators

  • END OF PRESENTATIONEND OF PRESENTATION

    TRANSFORMATIONOur Shared Commitment!!!

    VISION:..." HIGHLY CAPABLE, EFFECTIVE AND CREDIBLE POLICE SERVICE"

  • PNP P.A.T.R.O.L. Plan 2030:Peace & Order Agenda for Transformation &

    Upholding of the Rule-Of-Law

    Operational Dashboard

  • Learning Objectives

    Understand key concepts and terminologies used in the dashboard;

    Identify differences and similarities of these concepts and terminologies with that of the scorecard;

    Understand the inter-relationship and application of these terms in the development of dashboard;

    Understand the relationship of activities and funding requirement;

    Identify the application of the key concepts and terminologies in a workplace setting (PPO/CPO/CPS/MPS).

  • Topic Outline

    Scorecard vs Dashboard Elements of Scorecard and Dashboard Operational objectives Primary driver Secondary driver Process improvement shift Performance indicator Target Activities

  • CPNP SCORECARD

    DIRECTORATE SCORECARDS

    PPO SCORECARD (DASHBOARD)

    PRO SCORECARD

    STRATEGIC

    OPERATIONAL

    Scorecard is a tool used to operationalize the strategy map. This tool is used at the strategic level which includes the following offices: CPNP (Agency), the D-Staff (2nd Level), the PRO (2nd

    Level) and the NSU (2nd Level).

    Dashboard, on the other hand, is used at the Operational(PPO/CPO/Battalion/NSU-RO) and Tactical (CPS/MPS / Numbered Station/Company) Level. Since it is operational and tactical, dashboard is primarily focused on the actual delivery of police services.

  • SCORECARD (PNP/D-STAFF/PRO/NSU)

    Objective (Strategic) Measure Target Initiative(Programs,

    Projects, Activities)

    DASHBOARD (PPO/CPO/CPS/MPS)

    Objective (Operational /Tactical) Primary Driver Secondary Driver

    Performance Indicator

    Target Activities

    Basic elements of a scorecard are the following: strategic objective, measure, target and initiative. Similarly, dashboard has also the same elements. They differ only in the terms used (Measure vs Performance Indicator, Initiative vs Activities). Furthermore, the Operational/Tactical Objective element has sub-element.

  • PRO SCORECARD

    Perspective Objective Measure Target Initiative

    Community

    Process Excellence

    Learning & Growth

    Resource Management

    Since the Dashboard is focused on the actual delivery of police services, it primarily covers only one perspective of the scorecard which is the Process Excellence. Other objectives which may fall under the Learning and Growth and Resource Management perspectives will be subsumed by this perspective (i.e. -maintain and deploy competent investigative personnel), otherwise, it will be handled at the strategic level (D-Staff, PRO, NSU).

  • PPO/CPO Dashboard

    Improve safety awareness

    Improve CSE

    Institutionalize standard investigative

    systems & procedures

    Modernize crime reporting & analysis

    Improve crime prevention & control

    Ensure effective use of intelligence

    Process Excellence

    Crime prevention

    Crime solution

    Strategic Objectives Operational Objectives

    All strategic objectives under the process excellence, if we are going to determine its purpose in relation to the delivery of police service will always fall either on our two core deliverable services to prevent crime and to solve crime (if crime happens).

    Example: Why are we aiming to improve community safety awareness (remember, this is a PCR objective)? Because we want to harden the targets (would-be victims) of criminal elements thereby reducing chances of being victimized. If this purpose is achieved, then we prevent the occurrence of crime.

  • _______________ OPERATIONAL/TACTICAL DASHBOARD

    Objective 1: _____________

    Primary Driver: ____________

    Secondary Drivers

    Process Improvement

    Performance Indicator

    (PI)

    TargetO

    P

    R

    CriticalAction Steps

    O

    P

    R

    Activities Funding Requirement

    From To

    Dashboard Format

    Remember, the basic element of a dashboard are Objective (+primary and secondary drivers), Performance Indicator, Target and Activities. Process Improvement Shift serves as guide on what particular process do we want to improve or upgrade in order to attain the desired objective. Critical action steps tells us what we need to do and/or acquire in order to perform effectively and efficiently the identified activities.

  • GOAL or Objective

    Critical Action Steps

    Performance Indicator

    Drivers

    Desired Destination

    Must do actions to hurdle barriers or obstacles along the way

    How to bring the car to its destination (Primary & Secondary)

    Dials or metrics on the dashboard for measuring progress (speedometer, temp gauge, etc)

    PD or CD, COP

    Activities Specific workable tasks to move the PI

  • GOAL or Objective

    Drivers

    WHAT

    Crime Prevention

    Crime solution

    Desired destination

    HOW

    inputs & processes to

    attain the objective

    (Primary & Secondary)

    How to bring your car

    to desired destination

  • (Maintain safe speed and rpm) or

    (Drive the car safely) or

    Secondary Drivers

    Primary Drivers

    How to bring the car to its desired destination

    Primary drivers broken down to specific operational or tactical activities that are directly measurable

    Intensify Police Operation

    -enhance the security & safety of tourist-Sustain the implementation of LACAP

  • Primary Drivers

    How to bring the car to its desired destination

    Must do actions to hurdle barriers or obstacles

    GOAL or Objective

    Critical Action Steps

    Desired Destination(Crime Prevention & Solution)

    PD or CD

    Performance Indicator

    Dials or metrics on the dashboard for measuring progress (speedometer, temp gauge, etc)

  • Performance Indicator (PI)

    How success of an objective will be

    gauged and tracked

    2010 Institute for Solidarity in Asia

  • index

    percentage

    ranking ratingratio

    absolute number

    2010 Institute for Solidarity in Asia

  • PI makes an operational driver visible.

    measures some improvement

    can be tracked frequently

    target setting is yearly

    2010 Institute for Solidarity in Asia

  • % of accounted

    loose firearms

    Number of functional

    LACAP

    % reduction of crimes involving tourists

    Number of PS using

    COMSTAT

    Nr of participating respondents

    to WBOS

    % of ICT-compliant

    police stations

    Nr of PS fully utilizing PIPS

    % of investigative

    positions filled with

    trained /cert invstgtrs

    Performance Indicator

    Examples and analogy of performance indicators

  • PD or CD

    Critical Action Steps

    Must do actions to hurdle barriers or obstacles

    GOAL or Objective

    Performance Indicator

    Drivers

    Desired Destination(Crime Prevention & Solution)

    How to drive the car to its destination (Primary & Secondary)

    Dials or metrics on the dashboard for measuring progress (

  • Critical Action Steps

    Must do actions to hurdle barriers or obstacles

    Destination/Object

    ive

    Origin

    Destination/Object

    ive

    Origin Straight line

    Barrier or

    Obstacle

  • GOAL or Objective

    Critical ActionsSteps

    Performance Indicator

    Drivers

    PD or CD

    How to bring the car to its desired destination

    Dials/metrics on the dashboard for measuring progress

    Must do actions to hurdle barriers or obstacles

    Desired Destination

    Activities Specific workable tasks to move the PI

  • Activities Specific workable tasks to move the PI

    Establishment of Police Assistance Desksduring special occasions & holidays

    Conduct of Police visibility patrols

    Conduct Check Points

  • Present state (From)

    Desired State(To)

    Process (Old Model) - manual steering- no ABS- no backing sensor- no navigator guide

    Process(Hybrid Car)- Auto steering- with ABS- backing sensor- GPS

    Process Improvement

    -Limited access to police related information by the community

    -Broader access to police related information by the community

    DASHBOARD

    -Unilateral approach in decision-making

    -Consultative approach (involving community)

  • OPERATIONAL/TACTICAL DASHBOARD

    Objective 1: Crime Prevention

    Primary Driver: Intensify Police Operations

    Secondary Drivers

    Process Improvement Performance Indicator

    (PI)

    TargetO

    P

    R

    Critical Action Steps O

    P

    RFrom To

    Desired Destination/Goal

    Objective

  • OPERATIONAL/TACTICAL DASHBOARD

    Objective 1: Crime Prevention

    Primary Driver: Intensify Police Operations

    Secondary Drivers

    Process Improvement Performance Indicator

    (PI)

    TargetO

    P

    R

    Critical Action Steps O

    P

    RFrom To

    How to attain the

    objective/reach the destination

  • OPERATIONAL/TACTICAL DASHBOARD

    Objective 1: Crime Prevention

    Primary Driver: Intensify Police Operations

    Secondary Drivers

    Process Improvement Performance Indicator

    (PI)

    TargetO

    P

    R

    Critical Action Steps O

    P

    RFrom To

    Primary Drivers broken down to

    measurable Operational or

    Tactical activities

    Enhance the security and safety of tourist

    Use of COMPSTAT by police station

  • OPERATIONAL/TACTICAL DASHBOARD

    Objective 1: Crime Prevention

    Primary Driver: Intensify Police Operations

    Secondary Drivers

    Process Improvement Performance Indicator

    (PI)

    TargetO

    P

    R

    Critical Action Steps O

    P

    RFrom To

    Enhance the security and safety of tourist

    Use of COMPSTAT by police station

    Upgrading or advancement in

    processes to attain the desired state

    Partial implementati

    on

    Disparatedata/informat

    ion as basis for crime

    prevention activities

    Full implementati

    on

    Optimum utilization of integrated spatial and time-based

    data/information as basis

    for crime prevention

  • OPERATIONAL/TACTICAL DASHBOARD

    Objective 1: Crime Prevention

    Primary Driver: Intensify Police Operations

    Secondary Drivers

    Process Improvement Performance Indicator

    (PI)

    TargetO

    P

    R

    Critical Action Steps O

    P

    RFrom To

    Enhance the security and safety of tourist

    Use of COMPSTAT by police station

    Partial implementati

    on

    Disparatedata/informat

    ion as basis for crime

    prevention activities

    Full implementati

    on

    Optimum utilization of integrated spatial and time-based

    data/information as basis

    for crime prevention

    Readily visible Measure of

    Improvement

    % reduction of crimes involving foreign and domestic tourists

    Number of police stations using COMSTAT for crime prevention

  • OPERATIONAL/TACTICAL DASHBOARD

    Objective 1: Crime Prevention & Control

    Primary Driver: Intensify Police Operations

    Secondary Drivers

    Performance Indicator

    (PI)

    TargetOPR

    Critical Action Steps

    O

    P

    R

    Activities

    2013BL

    2014 2015 2016 Jan-Jun

    Institutionalize LACAP

    Number of functional

    LACAP (adopted)

    O

    P

    N

    O

    P

    N

    Enhance the security and

    safety of tourist

    % reduction of crimes involving foreign and domestic tourists

    T

    P

    A

    D

    20 30 40

    20/20

    10%(18/20)

    50%(9/18)

    Note the consistency of the Performance Indicator (PI) with the data indicated in the Target. The PI states Number of and the data indicated in the Target is also a number 20, 30, 40. Likewise, the PI states % ... and the data in the Target is also expressed in % - 10%, 50%.

    unit- imposed yearly doable and definable aim (PI) to be achieved that are readily trackable at any given time

    50

    67%(3/9)

    33%(6/20)

    16

  • TARGET SETTING

    Clearly definable targets

    Provide individual accountability (OPR)

    Continually trackable (PI)

    Target setting is yearly for 3 years

    Baseline year is the preceding year (2013) of the current year (2014)

    Stretched and doable

  • BASE LINE- the preceding year (2013)

    of the current year (2014)

    TARGET

    2013(BASELINE)

    2014 2015 2016 GAIN(Jan-Jun)

    Preceding year

    Current year

  • HOW DO WE SET TARGET(Simplified)

    A. Based on performance/incident historical data (at least 5 years)

    3542

    51

    60

    72

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Yr2009

    Yr2010

    Yr2011

    Yr2012

    Yr2013

    Yr2014

    Yr2015

    Yr2016

    Arrests

    Actual Performance Target

    ? ? ?

    Example:

  • HOW DO WE SET TARGET(Simplified)

    We either use linear trending (averaging) or exponential trending (trending).

    Year Arrests IncreaseYr 2009 35Yr 2010 42 7Yr 2011 51 9Yr 2012 60 9Yr 2013 72 12

    Ave Increase 9.25

    1) Averaging (Linear Trending)For the past 5 years:

    Ave Increase = 9.25

    or 10 (there is no 0.25 arrest)

    Therefore, this is the Minimum Increase

    starting from the last year (2013).

  • HOW DO WE SET TARGET(Simplified)

    3542

    5160

    72

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    100

    Yr2009

    Yr2010

    Yr2011

    Yr2012

    Yr2013

    Yr2014

    Yr2015

    Yr2016

    Arrests

    Actual Performance Target

    82

    Plotting:

    92

    102

  • HOW DO WE SET TARGET(Simplified)

    3542

    51

    60

    72

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Yr2009

    Yr2010

    Yr2011

    Yr2012

    Yr2013

    Yr2014

    Yr2015

    Yr2016

    Arrests

    Actual Performance Target

    ? ? ?

    2) Trending (Exponential Trending)

  • HOW DO WE SET TARGET(Simplified)

    Year Arrests Incr Incr RateYr 2009 35Yr 2010 42 7Yr 2011 51 9 2Yr 2012 60 9 0Yr 2013 72 12 3

    Ave Increase 9.25 1.66

    2) Trending (Exponential Trending)

    For the past 5 years:

    Rate of Increase = 1.67

    or 2 (there is no 0.67 arrest)

    Therefore, this is the minimum increase to

    the initial increase from the last year (2013).

  • HOW DO WE SET TARGET(Simplified)

    YearArrests(Actual)

    IncreaseRate of

    IncreaseTarget

    (Projected)Yr 2012 60Yr 2013 72 10 2Yr 2014 12 (10+2) 2 72+12 = 84Yr 2015 14 (12+2) 2 84+14 = 98Yr 2016 16 (14+2) 2 98+16 = 114

    Computing for the next 3 (three) years

  • HOW DO WE SET TARGET(Simplified)

    3542

    5160

    72

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    100

    110

    120

    Yr2009

    Yr2010

    Yr2011

    Yr2012

    Yr2013

    Yr2014

    Yr2015

    Yr2016

    Arrests

    Actual Performance Target

    84

    Plotting:

    98

    114

  • HOW DO WE SET TARGET

    B. Based on dictated target (minimum set by higher authority)

    Example: If, Number of Brgy 15

    Then, Target (2014) = 2BIN/Brgy X 15 Brgys= 30 BINs

    Targets set by the Directorate for Intelligence

    Number of BIN/Brgy - 2 BIN Number of members/BIN - 2 pax

  • HOW DO WE SET TARGET

    C. Based on demand-driven targetsExample 1:

    Target Hardening of Vital Installations Number of target hardening activities number of vital

    installations X frequency of conduct

    Determining the mandatory target: Number of vital installations - say, 96 Frequency of conduct say, 1 activity/month for every vital

    installationsComputing:

    Target = 96 vital installations X 1 activity/month X 12 month/yearTarget = 1,152 activities

  • HOW DO WE SET TARGET

    C. Based on demand-driven targets

    Example 2:

    Community Visitations Number of visitations - number of targeted communities

    (brgy, school, church, etc) X frequency of conduct OR - number of targeted communities (brgy, school, church,

    etc) X seasonal conduct

    Determining for the target:

    Target visitations Frequency of visitations

    Number of visitations/year

    Total number of visitations

    Brgy 1 visit/wk 56 wks/year 56

    School 5 visit/wk 48 wks/school yr 240

    Church 2 visit/wk 56 wks/year 112

    Total number of visitations 408

  • OPERATIONAL/TACTICAL DASHBOARD

    Objective 1: Crime Prevention

    Primary Driver: Intensify Police Operations

    Secondary Drivers

    Process Improvement Performance Indicator

    (PI)

    TargetO

    P

    R

    Critical Action Steps O

    P

    RFrom To

    Enhance the security and safety of tourist

    Use of COMPSTAT by police station

    Partial implementati

    on

    Disparatedata/informat

    ion as basis for crime

    prevention activities

    Full implementati

    on

    Optimum utilization of integrated spatial and time-based

    data/information as basis

    for crime prevention

    % reduction of crimes involving foreign and domestic tourists

    Number of police stations using COMSTAT for crime prevention

    Accountable office / personnel (Target Critical Action)

    T

    P

    A

    D

    O

    P

    N

    O

    P

    N

  • OPERATIONAL/TACTICAL DASHBOARD

    Objective 1: Crime Prevention

    Primary Driver: Intensify Police Operations

    Secondary Drivers

    Process Improvement Performance Indicator

    (PI)

    TargetO

    P

    R

    Critical Action Steps O

    P

    RFrom To

    Enhance the security and safety of tourist

    Use of COMPSTAT by police station

    Partial implementati

    on

    Disparatedata/informat

    ion as basis for crime

    prevention activities

    Full implementati

    on

    Optimum utilization of integrated spatial and time-based

    data/information as basis

    for crime prevention

    % reduction of crimes involving foreign and domestic tourists

    Number of police stations using COMSTAT for crime prevention

    1. Manpower

    2. Training

    1. Hardware

    2. Software

    3. Training

    T

    P

    A

    D

    O

    P

    N

    O

    P

    N

    Imperative Steps to take to hurdle Barriers or obstacles

  • OPERATIONAL/TACTICAL DASHBOARD

    Objective 1: Crime Prevention

    Primary Driver: Intensify Police Operations

    Secondary Drivers

    Performance Indicator

    (PI)

    TargetO

    P

    R

    Critical Action Steps O

    P

    R

    Enhance the security and safety of tourist

    Use of COMPSTAT by police station

    % reduction of crimes involving foreign and domestic tourists

    Number of police stations using COMSTAT for crime prevention

    1. Manpower

    2. Training

    1. Hardware

    2. Software

    3. Training

    O

    P

    N

    T

    P

    A

    D

    O

    P

    N

    O

    P

    N

    Activities

    1. Establishment of special tourist police assistance desk (TPAD) for known tourist destinations

    2. Bike patrols in tourist areas

    1. Conduct Weekly COMSTAT Meeting

    2. Maintain & Update Crime Map & Clock

    3. Maintain, monitor & analyze Crime Statistics

    4. Review and implement responsive police operations based on COMSTAT

    Specific workable tasks to move the performance indicator towards the attainment of the objective

  • OPERATIONAL/TACTICAL DASHBOARD

    Objective 1: Crime Prevention

    Primary Driver: Intensify Police Operations

    Secondary Drivers

    Performance Indicator

    (PI)

    Target

    Activities

    O

    P

    R

    Funding Requirement

    13 14 15 16 Jan-Jun

    40 20%

    (32/

    40)

    50%

    (16/

    32)

    63%

    (6/

    16)

    15 Php 52,710.00

    2/

    12

    10/

    12

    12/

    12

    12/

    12

    10

    Php 93,600.00

    Enhance the security and safety of tourist

    Use of COMPSTAT

    by police station

    % reduction of crimes involving foreign and domestic tourists

    Number of police stations using COMSTAT for crime prevention

    1. Establishment of tourist police assistance desk (TPAD) for tourist destinations

    2. Bike patrols in tourist areas

    1. Conduct Monthly COMSTAT Meeting

    2. Maintain & Update Crime Map & Clock

    3. Maintain, monitor & analyze Crime Statistics

    4. Review and implement responsive police operations based on COMSTAT

    Budget required to execute an activity to its completion or on a yearly basis

  • Object Class

    Particular Quantity Unit Cost Amount

    Wooden Table 1 pc 3,000 3,000

    Chair 5 pcs 490 2,450

    IEC materials 500 pcs 4.87 2,435

    Tarpaulin 1 pc 900.00 900.00

    Per Capita/Activity Cost 8,785.00

    Number of TPADs 6

    Total Cost 52,710.00

    Activity: Establishment of Tourist Police Assistance Desks (TPADs) for tourist destination

    Per Capita/Activity Cost:

  • Object Class

    Particular Quantity Unit Cost Amount

    758 Snacks (AM) 10 Meals 30.00 300.00

    755 Bond paper Ream 190.00 95.00

    755 Computer Ink (black) 10 Copies 5.00 50.00

    755 Computer Ink (color) 10 Copies 7.50 75.00

    761 POL 5 liters 52.00 260.00

    Per Capita/Activity Cost 780.00

    Target Police Station for 2014 10

    Number of COMPSTAT/yr 12

    Total Cost Php 93,600.00

    Activity: Conduct Monthly COMSTAT Meeting at the PS

    Per Capita/Activity Cost:

  • Funding Requirement vs Activity

    Activity delivers the service to the customer, NOT the fund.

    Funding requirement is a part of the requirement for an activity to be satisfactorily realized. Other requirements are as follows: Competent personnel to do the activity; The manner (systems and procedure) by which the

    personnel follows in order to effectively and efficiently deliver the service;

    The needed logistical resources to perform the activity; Community support and participation.

    Funding requirement will be determined only AFTER all the basic elements of a dashboard were filled-up.

  • PPO/CPO OPERATIONAL DASHBOARD

    Objectives Number of Primary Drivers

    Number of Secondary Drivers

    Crime Prevention 4 14

    Crime Solution 5 15

    Total 9 29

    The Objectives, Primary Drivers and Secondary Drivers listed is the minimum requirement that must be included in the dashboard of PPO/CPO and CPS/MPS. Other objectives and drivers may be added to reflect the peculiarity of the area/environment.

  • Objective: CRIME PREVENTION

    PRIMARY DRIVERS (4) SECONDARY DRIVERS (14)

    Enhance community engagement

    1. Intensify community awareness / information activities

    3. Promote Web-Based Online Survey (WBOS)

    2. Intensify community organization and mobilization activities

    Intensify police operations

    1. Strengthen FAs Control Program (Regulatory Function)

    5. Institutionalize PIPs

    2. Sustain the implementation of LACAP

    6. Intensify a Law Enforcement approach to ISO

    3. Intensify counter terrorism activities

    7. Use of COMPSTAT by police station

    4. Enhance the security and safety of tourist

    Intensify enforcement of special laws

    Intensify intelligence and counter intelligence operations

    1. Enhance Identification, Detection, Target Setting, Intervention, Disruption (IDTID) activities

    2. Proper employment of BarangayInformation Nets (BINs)

    Strengthen legal offensive 1. Intensify case build up against threat groups

    2. Improve case monitoring against threat groups

  • Objective: CRIME SOLUTION

    PRIMARY DRIVERS (5) SECONDARY DRIVERS (15)

    Maintain and deploy competent investigative personnel

    1. Have investigative personnel trained and certified

    4. Designate qualified investigative personnel to specific crime incidents

    2. Fill up investigative position with trained and certified personnel

    5. Implement sound reward and punishment system

    3. Timely deployment of investigators

    Implement standard investigative systems and procedures

    1. Update investigative personnel on investigative systems and procedures 3. Adopt case management system

    2. Utilize available investigative information systems

    Establish and maintain reliable investigative infrastructure

    1. Conduct inventory of infrastructure and equipment

    3. Utilize and maintain investigative / ICT equipment

    2. Fill up lacking investigative infrastructure and equipment

    Develop and maintain community and stakeholders support

    1. Establish linkages with community and stakeholders support

    2. Generate support from community and stakeholders

    Ensure fund support for investigative activities

    1. Disburse fund support for investigative activities

    2. Request fund support for special investigation beyond the resources of PPOs

  • PPO OPERATIONAL DASHBOARD

    Objective 1: Crime Prevention

    Primary Driver: Enhance Community Engagement

    Secondary Drivers

    Process Improvement Performance Indicator

    (PI)

    Target

    O

    P

    R

    CriticalAction Steps

    O

    P

    R

    Activities

    From To

    Intensify community

    awareness / information

    activities

    Limited access to

    police related information

    Broader access to information

    Number of community awareness activities initiated (PCR Branch)

    Training

    Intensify community

    organization and

    mobilization activities

    Limited community

    organization and

    mobilization

    More aggressive organizational work, mobilization, and intervention

    Number of sectoral groups organized / mobilized (BPAT force multipliers)

    Fund Support

    Promote Web-Based Online

    Survey

    Unilateral approach in

    decision making

    Consultative approach in decision making (involving the community)

    Number of participating respondents

    1.Hardware

    2.Software

  • ACTIVITIESIntensify Community Awareness/info activities

    Intensify Community Organization/Mobilization

    Promote WBOS

    1. Client visits

    2. Symposia and lectures

    3. Distribution of informationmaterials

    4. Attendance to quad mediaactivities

    1. Establishment of PoliceAssistance desks duringspecial occasions & holidays

    2. Establishment of MotoristAssistance during specialoccasions, summer vacationand holidays

    Info Drive

  • PPO OPERATIONAL DASHBOARD

    Objective 1: Crime Prevention

    Primary Driver: Intensify Police Operation

    Secondary Drivers

    Process Improvement Performance Indicator

    (PI)

    Target

    O

    P

    R

    CriticalAction Steps

    O

    P

    R

    Activities

    From To

    Strengthen FAs Control Program

    (Regulatory Function)

    Less effective enforcement of FAs control law and accounting

    of loose FAs

    More effective/stricter enforcement of FAs control law and accounting

    of loose FAs

    % of accounted loose FAs against the estimated baseline data (Operations

    Branch)

    Sustain the implementation

    of LACAP

    Limited efforts Improved efforts Number of functional LACAP

    Non-Responsive

    LCE

    Institutionalize PIPS

    Partial implementatio

    n

    Full and sustained

    implementation

    Number of police station utilizing PIPS

    1. Mobility2. Commo

    Intensify a Law Enforcement

    approach to ISO

    Independent action

    Strengthened collaborative

    actions/efforts

    Number of ISO conducted

    manpower

  • ACTIVITIESStrengthen FAs Control Program

    Sustain the implementation of LACAP

    Institutionalize PIPS Intensify a Law Enforcement approach to ISO

    1. Continue public information of FAs control program

    2.Establishment of FAs desks in their municipal stations

    3.Implementation of SW against delinquent gun holders

    4.Establishment of checkpoints and implementation of OplanBakal

    5.Conduct of info gathering, surveillance and arrest

    1.Request MLGOO local DILG to spearhead in the implementation

    2.Facilitate the adoption of LACAP by POC

    3.Institutionalization of LACAP

    4.Establishment of 12 satellite offices, Laguna SHIELD (1 Police, 2 BPATs, 1 PA)

    1.Conduct of Police visibility patrols

    2.Conduct of checkpoints/implementation of OPLAN Checkmate, OPLAN Angry Bird and OPLAN Counterstrike 3.0

    3.Liaisoning with Military and other LEA

    4.Information gathering and surveillance activities

    5.Effective maintenance of vehicles and equipment

    1.Attendance to inter agency fora through POCs

    2.Conduct of joint combat operations

    3.Training of personnel

    4.Unit dedicated to ISO

    5.Upgrading of combat equipment of PPSCs

  • PPO OPERATIONAL DASHBOARD

    Objective 1: Crime Prevention

    Primary Driver: Intensify Police Operation

    Secondary Drivers

    Process Improvement Performance Indicator

    (PI)

    Target

    O

    P

    R

    CriticalAction Steps

    O

    P

    R

    Activities

    From To

    Intensify counter

    terrorism activities

    Limited effort Improved counter-terrorism

    efforts

    Number of target hardening measures conducted

    Enhance the security and

    safety of tourist

    Partial implementati

    on

    Full implementatio

    n

    % reduction of crimes involving

    foreign and domestic tourists

    1.Manpower2.Training

    Use of COMPSTAT by police station

    Disparate data/informat

    ion as basis for crime

    prevention activities

    Optimum utilization of integrated spatial and time-based

    data/information as basis for

    crime prevention

    Number of police stations using COMSTAT for

    crime prevention

    1.Hardware2.Software3.Training

  • ACTIVITIES

    Intensify counter terrorism activities

    Enhance the security and safety of tourist

    Use of COMPSTAT by police station

    1. Conduct of security survey2. Conduct of lectures/trainings3. Intelligence fusion4. Conduct of intelligence workshops and validations5. Strengthening of JOCC/JPSCC6. Security officers of vital installation seminar

    1. Establishment of one-stop shop tourist assistance desk for identified tourist destinations2. Bike patrols

    1. Conduct Weekly COMSTAT Meeting2. Maintain & Update Crime Map & Clock3. Maintain & Monitor Crime Statistics3. Review and implement responsive police operations based on COMSTAT

  • PPO OPERATIONAL DASHBOARD

    Objective 1: Crime Prevention

    Primary Driver: Intensify Intelligence and Counter Intelligence

    Secondary Drivers

    Process Improvement Performance Indicator

    (PI)

    Target O

    P

    R

    CriticalAction Steps

    O

    P

    R

    Activities

    From To

    Enhance Identification,

    Detection, Target Setting, Intervention,

    Disruption (IDTID)

    activities

    Partial implementati

    on

    Full and sustained

    implementation

    Number of threat groups neutralized

    Proper employment of BarangayInformation Nets (BINs)

    Under utilization

    Full utilization Number of organized and utilized BINs

    1.Funds2.Attitude

  • ACTIVITIES

    Enhance Identification, Detection, Target Setting, Intervention, Disruption (IDTID) activities

    Proper employment of Barangay Information Nets (BINs)

    1. Conduct of police operations againstidentified threat groups

    2. Validation of watchlist3. Profiling and case build-up4. Implementation of COPLANs

    Intelligence Operational Cycle (IOC)

  • PPO OPERATIONAL DASHBOARD

    Objective 1: Crime Prevention

    Primary Driver: Strengthen Legal Offensive

    Secondary Drivers

    Process Improvement Performance Indicator

    (PI)

    Target O

    P

    R

    CriticalAction Steps

    O

    P

    R

    Activities

    From To

    Intensify case build up

    against threat groups

    Non-aggressive

    case build up efforts

    aggressive case build up efforts

    Number of criminal cases filed

    Improve case monitoring

    against threat groups

    Low conviction

    rate

    Improve rate of conviction

    Number of threat group cases resulting to conviction /

    dismissal

  • ACTIVITIES

    Intensify case build up against threat groups Improve case monitoring against threat groups

    1. Inventory of cases filed2. Strengthen case build-up3. Conduct of regular meetings of CJS

    1. Conduct of liaisoning activities with Pillars ofCJS

    2. Assignment of personnel to monitor casesfiled in court in urban municipalities

    3. Monitoring of cases filed

  • PPO OPERATIONAL DASHBOARD

    Objective 2: Crime Solution

    Primary Driver: Maintain & Deploy Competent Investigative Personnel

    Secondary Drivers

    Process Improvement Performance Indicator

    (PI)

    Target

    O

    P

    R

    CriticalAction Steps

    O

    P

    R

    Activities

    From To

    Have investigative personnel trained

    and certified

    Basic / untrained

    Competent / specialized

    % of investigative personnel trained /

    certified

    Fill up investigative position with trained and

    certified personnel

    Inadequate personnel

    100% fill up % of investigative positions filled up with

    trained/certified investigations

    Timely deployment of investigators

    Most convenient

    time

    Sense of urgency

    Improvement in response time

    1. mobility 2. commo3. manpower

    Designate qualified investigative personnel to specific crime

    incidents

    General Specific % of dedicated investigators assigned

    to handle specific cases

    Manpower

    Implement sound reward and

    punishment system

    Sporadic reward and punishment

    Institutionalized reward and punishment

    system

    Number of recipients

    1. Rewards

    2. Punishment

  • PPO OPERATIONAL DASHBOARD

    Objective 2: Crime Solution

    Primary Driver: Implement Standard Investigative Systems & Procedures

    Secondary Drivers

    Process Improvement Performance Indicator

    (PI)

    Target

    O

    P

    R

    CriticalAction Steps

    O

    P

    R

    Activities

    From To

    Update investigative personnel on investigative systems and procedures

    Native Talent

    Organized Percentage of investigative

    personnel equipped with

    standard investigative systems and procedure

    Utilize available

    investigative information

    systems

    Manual /Stand alone

    System

    Automated/Web-based

    Percentage of Police Stations

    using Web-based System

    1. hardware, 2. software 3. trainings

    Adopt case management

    system

    Personality-based

    Standard Number of cases filed in court/

    Total Number of cases investigated

  • PPO OPERATIONAL DASHBOARD

    Objective 2: Crime Solution

    Primary Driver: Establish & Maintain Reliable Investigative Infrastructure

    Secondary Drivers

    Process Improvement Performance Indicator

    (PI)

    Target

    O

    P

    R

    CriticalAction Steps

    O

    P

    R

    Activities

    From To

    Conduct inventory of

    infrastructure and

    equipment

    Existing TEA- based Number of investigative

    infrastructure/equipment

    identified/accounted

    Fill up lacking investigative

    infrastructure and

    equipment

    Inadequate 100% fill up Percentage fill up

    Utilize and maintain

    investigative / ICT equipment

    Non ICT-compliant

    ICT-compliant Percentage of ICT-compliant stations

    1. Hardware2. Software3. Training

  • PPO OPERATIONAL DASHBOARD

    Objective 2: Crime Solution

    Primary Driver: Develop & Maintain Community & Stakeholders Support

    Secondary Drivers

    Process Improvement Performance Indicator

    (PI)

    Target O

    P

    R

    CriticalAction Steps

    O

    P

    R

    Activities

    From To

    Establish linkages with community

    and stakeholders

    support

    Passive Active Number of linkages

    established

    Generate support from community

    and stakeholders

    Weak Strong Number of community / stakeholders

    support generated

  • PPO OPERATIONAL DASHBOARD

    Objective 2: Crime Solution

    Primary Driver: Ensure Fund Support for Investigative Activities

    Secondary Drivers

    Process Improvement Performance Indicator

    (PI)

    Target O

    P

    R

    CriticalAction Steps

    O

    P

    R

    Activities

    From To

    Disburse fund support for

    investigative activities

    Arbitrary Disbursement

    Program-based Disbursement

    Number of investigative activities funded

    Request fund support for

    special investigation

    beyond the resources of

    PPOs

    Regular MOOE

    Special Release of Funds

    Number of special investigation supported

  • END OF PRESENTATIONEND OF PRESENTATION

    TRANSFORMATIONOur Shared Commitment!!!

    VISION:..." HIGHLY CAPABLE, EFFECTIVE AND CREDIBLE POLICE SERVICE"