PM Reston Managing Stakeholders by Robert Godbey
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Transcript of PM Reston Managing Stakeholders by Robert Godbey
• Tools: how do we work with (understand) them?
Company Job Title
Current Data Scientist in Training
hCentive Director of Program Management
GodbeyWorks CEO/Owner
Ernst & Young Strategy Consultant
Flash Creative Management
COO
NorthCharleston
Information Systems Director
Location Note
Reston, VA Moved here last year
Charleston, WV Hometown
Pittsburgh, PA Travel, travel, travel
Teaneck, NJ 1st consulting company
Charleston, SC Beautiful, hot, humid
Raleigh, NC Grad school drop out
Ann Arbor, MI Studied physics
Jobs
Homes
• Wiktionary Definitions1. A person holding the stakes of bettors, with the
responsibility of delivering the pot to the winner of the bet.
2. An escrow agent or custodian.
3. (law) A person filing an interpleaded action, such as a garnishee or trustee, who acknowledges possession of property that is owed to one or more of several other claimants.
4. A person or organization with a legitimate interest in a given situation, action or enterprise.
• Wikipedia Definitions• Stakeholder (corporate), an accountant, group, organization, member, or system that
affects or can be affected by an organization's actions
• Stakeholder (law), a third party who temporarily holds money or property while its owner is still being determined
• Project stakeholder, a person, group or organization with an interest in a project
Anyone Touched (affected) by the Project • Customers
• Sponsor
• Management
• Project Team
• Others: vendors, suppliers, etcetera …
• Project Manager – defines, plans, controls & leads the project
• Project Team – skills & effort to perform tasks
• Sponsor – authority, guidance, & maintains project priority
• Customer – product requirements, funding
• Management – company policy, resources
• Others – vendors, suppliers, etc. understand their roles
• Project management is the application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project. - PMBOK 3
• What's the new process group in PMBOK 5?
• Where do you want to go?• name,
• work, destination
Stakeholder Key Stakes Strategy
Congressman Public image, national security, job security
Pilot Personal flight safety, national security, ease of use
Mechanic Procedures & practices, ease of use
General Public image, procedures, national security, job security
Procurement Official Procedures & practices
Context and Key Stakeholders
Work Situation
Definition of SuccessPathway to Action
Where Are We Now
How We Get From Here To
There
Where We Want To Be
Describing the “big picture” provides a framework for planning and problem solving
Implementation Space
DesignSpace
Problem Space
VisionSpace
Solution Space
Pathway Useful Example
Problem-Solving When dealing with a critical issue in a short timeframe
Fixing something:1. Agree on PS pathway2. ID cause of problem3. Agree on a fix 4. Apply & eval remedy
Vision-Realization When a group has an wants to create something new, revitalize, revisit
Introducing a new product:1. Agree on VR pathway2. Imagine product impact on market3. Develop strategy to achieve impact4. Implement the strategy
Problem/Vision Combination When it’s important to know what is not working; gap between now and ideal future state
Resolving a conflict between 2 teams:1. Agree on PV pathway2. ID what’s NOT working about relationship3. Exploring what an ideal relationship would be4. Agreeing on ways to achieve ideal5. Agreeing on next steps
Vision/Problem Combination When there are significant barriers to realizing a vision, need to address them to move on
Applying new technology:1. Agree on VP pathway2. Developing a vision for new IT3. ID the problems to address to reach vision4. Agree on solutions to the problems5. Agree to and implement action plan
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Send any questions or job leads for Data Scientist Trainees to:
Robert Godbey, PMP [email protected]/in/RobGodbey