4 Road 151 Maadi , Cairo

Tel : (202)23580224

+2 0100 6449966

Info@pillars-eg.com

PILLAR Company Profile

PILLARS Consulting Services

Management Consultancy Services :

Business Planning

Feasibility Studies

Diagnostic Study

Strategic Planning

Summary of HR Services

Training Need Assessment

HR Outsourced Services :

Outsourcing of personnel activities

Recruitment Services

Pillars mainly provides recruitment across :

Executive recruitment Across Various industries

Call Center industry , Mass Recruitment

Recruitment of high and distinctive calibre staff for various type of industries, to suite the organization vision and requirement

Recruitment

Pillars Outsourcing Services

HSBC Bank Egypt is one of the largest multinational banks in Egypt, providing a comprehensive range of

banking and financial services.

HSBC Bank Egypt was established in 1982 as the Hong Kong Egyptian Bank. The bank was rebranded HSBC

Bank Egypt in April 2001 after an increase in the HSBC Group’s shareholding from 40 per cent to more than

90 per cent of its issued share capital.

http://www.about.hsbc.com.eg/hsbc-in-egypt

A pioneer in healthcare

We have been committed to improving lives since the company was founded in 1896 in Basel, Switzerland.

Today, Roche creates innovative medicines and diagnostic tests that help millions of patients globally.

http://www.roche.com/about.htm

The house of leading edge and futuristic smart solutions that would place you ahead of your time.

Encompassing all the revolutionary solutions for residential, commercial and entertainment applications

makes ISS your precise destination to employ technology that would add smartness, convenience and

efficiency to your properties and lifestyle

http://iss-qa.com

Founded in 2007 in Doha Qatar with a vision to make use of unused available Technologies and offer

interactive innovation applications completely developed in Qatar

The company was very concerned about using local expertise and offering new innovative ways of delivering

concepts and Ideas to customer and students through make of interactive interfaces

http://www.technovations.io/

Outsourcing Partners

.

.

PILLARS Outsourcing Partners

Partners since

2015

Services offered

Full

Recruitment

services

Outsourced

Staff

Partner : HSBC - EGYPT

Country : Egypt Industry : Banking Website : www.hsbc.com.eg

PILLARS Outsourcing Partners

Partners since

2014

Services offered

Full

Recruitment

services

Outsourced Staff

Medical / Social

Insurance

Coverage

Partner : Roche Diagnostics

Country : Switzerland Outsourcing : Cairo office Industry : Medical Website : http://www.roche.com

PILLARS outsourced More than 40 % of Egypt’s Local office

Partners since 2016

Services offered Full

Recruitment services

Outsourced Staff

Partner : Integrated Smart Solutions

Country : Qatar Outsourcing : Cairo Office Industry : Information Technology Website : http://iss-qa.com

PILLARS Outsourcing Partners

. Egypt’s Local office was established by PILLARS

PILLARS Outsourcing Partners

Partners since 2016

Services offered Full

Recruitment services

Outsourced Staff

Partner : Contactless – Nano Technovations

Country : Qatar Outsourcing : Cairo Office Industry : Information Technology Website : www.technovations.io

. Egypt’s Local office was established by PILLAR

PILLARS Profile

Pillars Profile

HSBC Banking

Microsoft Information Technologies http://www.bi-technologies.net

Raya Information Technologies http://www.rayacorp.com .

Orrani Consulting UK Sector : Consultancy Firm www.orrani.com

Sun Power - TOTAL Sector : Power & Energy us.sunpower.com

Amiantit Fibreglass

HOBAS

CIPAC

AMERON

Stream Global http://www.stream.com/

Pillars Profile

A-Part – Bosch Import & Distribution www.a-part.com

BI Technologies Information Technologies http://www.bi-technologies.net

Raya Information Technologies http://www.rayacorp.com

Bel Group Egypt Sector : Food www.groupe-bel.com

B Safe Securities www.BsafeSecurities.com.eg

Egy Serv Post http://www.egyserv.com

Medica Middle East Medical – Manufacturing www.medica-me.com/

Dairi Concepts Sector: Dairy www.dairiconcepts.com

Arkas Shipping www.arkas.com.tr

Dupont – Danisco www.dupont.com

Pillars Profile

Egypt Bakery Stores Sector : Food www.EgyptbakeryStores.com ‍

Sedra Pastry Egypt Sector : Food – Retail www.sedra-eg.com

Sarie-Eldin & Partners Sector : Law Firm www.sarieldin.com ‍

US Dairy Export Council Sector : Dairy – USA www.USDEC.org

Integrated Smart Solutions Sector : Smart Homes – Technology - Qatar www.ISS.qa

Alex international Container Terminals www.aict.com.eg

Roche Diagnostics www.roche.com

Al Mashata SPA SPA & Beauty www.almashataspa.com

Maadi Narmer School www.mns.edu.eg

Contactless – Nano Technovations Sector :Technology - Qatar

www.technovations.io

PILLARS Outsourcing Solutions

We offer a complete Outsourcing solution

Armed with Excellent Service Level Agreement

• Recruitment Needs • JD & Profiles

Requirements fulfillment

• Full recruitment processes

Recruitment

Process

Hiring

Process

• Local Legal Documents requirements

• Medical / Social Insurance

• Other Administrative tasks

• Follow up on

ON-going

Support

http://pillars-eg.com/outsourcing_service

PILLARS Assessment Center

Pillars Assessment Center (Wheebox)

BARO Test

SALT

COMPASS

INSIGHT 360

TOELS

WEST

That helps candidate identify interest areas in various domains, and career options that can help them take well-informed decision regarding their career.

4 measures how well a person fits in a front-line Sales job in an organization.

8 Predicts on-the-job performance in eight critical sales and personal skills:

Based on Big Five personality traits that are basic domains or dimensions used to describe human personality,

• Started its India operations. With business acquisition in S. Africa, UK and UAE.

• HQ in India and sales offices in UAE and South Africa and UK

• Over 500+ thousand users and over 330+ certifications on WEST annually.

• Certified by International Test Commission, Indian Psychology Association, IBM

Labs.

• Over 100+ Universities and 2200+ colleges endorse the Wheebox Employability

Skill Test for final year pass outs.

About

International Partners

PILLARS Contact Center Recruitment

Customer Service & Technical Support

Successfully recruited 500+ Candidate to Date

• Our Offer would include the Following

• Advertising, Screening & Selection

• Assessment of Languages required

• Interviewing

Our Partners

Spanish French German English

Languages :

Pillars Contact Centers Experience

• Since Pillars was founded it was mainly serving distinctive clients both locally and internationally in the field of Consultancy and Recruitment

From Jan 2014 – Jan 2016 Pillars is currently the Sole Agent that provides calibers required for Raya Contact Center for Various projects : Etisalat Mir , Etisalat Emirates , Projects : • Customer Service Agents • Technical Support (Home Services , Data Query, Smart Phone

Support , etc.

More info on www.rayacc.com

KEY Contact Centers :

Spanish French German English

n

Arabic

Convergys www.convergys.com

HSBC www.hsbc.com.eg

Raya www.rayacc.com

n n

n n n

n n

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Languages : Functions :

Customer

Service

Tech.

Support

Banking

n n

n n

n n

n

Tele

Marketing

Vodafone UK www.vodafone.com.eg

n

OTLOB www.otlob.com

Italian

n

PILLARS has excellent track record with Various Multi-National & international Contact Centers , (Various

Functions & Languages ) :

Assessment Laboratories

• We have the Expertise in Language Assessment and Scoring Using Our Lab that would Host up to 12 concurrent Candidates

• We also could provide a documented test of the quality of English Language

• Also have the assessment Capabilities' of verbal English

• Technical :

• We Also developed also a test for ICDL tests to assure candidates IT capabilities

Technical Tests : We also provide Technical Assessment for IT Technical Support Engineers and provide

Pillars Lab

PILLARS Recruitment process

Alignment Recruitment

Activities Customer Selection

Hiring

• Customer To

communicate Profiles

Required & Job

Descriptions

• Pillars to send

recruitment

Agreement

• Client to confirm sign

Agreement

• Pillars to confirm and

authorize

• PILLARS to proceed

in sourcing

candidates who meet

required criteria of

selection

• Advertisement

activities / or Search

Candidates Database

to meet required

selection criteria

• Conduct interviews

• Short listing

Candidates

• Interview Candidates

• Pillars to Short list for

Client

• If Candidate to

accepts

Employment offer

to inform hiring

date

• Once Candidate

joins (Employer to

notify Pillars with

Starting date

• Invoice & Financial

settlement

• Client to select

candidates

required for 2nd

interview

• Client to short list

candidates to

interview

• Conduct interviews

• Feed-back (Accept

or reject)

Candidates

• Send offering letter

to candidates

http://pillars-eg.com/jobs

Pillars premises

Pillars premises

Pillars premises

Pillars premises :

Pillars premises