Phreesia and Allscripts

12016 Phreesia Confidential Information

Phreesia and

Allscripts

Optimizing Patient Intake

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Barry Oursler, Director of Operations

Chesapeake Urology Associates is located in Maryland and has 63 physicians, 21

medical offices, and 14 ambulatory surgical centers. CUA has been a Phreesia

user since 2010.

Please Welcome Our Client Panel!

Lance Fama, PM Analyst

Robert Wood Johnson Physician Enterprise is located in New Jersey and has over

100 physicians and 40 locations. RWJPE has been a Phreesia user since 2014.

Heather Berlin, Front Office Coordinator

Daphne Family Practice is located in Alabama and has 8 physicians at 1 location.

Daphne just went live on Phreesia in December 2015.

Kelly Crisp, Director of Health Info & Tech

Mike Arthurs, Director of Operations

Raleigh Medical Group is located in North Carolina and has over 30 providers, 4

main locations and 11 satellite offices. RMG just went live on Phreesia in

December 2015.


Introducing Our Phreesia Speakers

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Will Rideout, VP of Sales

Will leads the Phreesia sales organization and previously worked in Sales and

Strategy roles at Allscripts and Misys

Sheridan Robinson, Senior Implementation Consultant

Sheridan leads implementations for Allscripts customers and was previously a

Practice Manager at a Phreesia and Allscripts customer


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Phreesia Overview


Phreesia Is the Leader in Patient Intake Management

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Saves front-office staff

3-5 minutes per patient

Over 2M patient

encounters per month

Increases cash flow by

an average of 10%

KLAS Ranked #1

Patient Check-in Kiosk


Patients ages 51+ have

81% satisfaction rate

using Phreesia

Rated #1 by

customers

Phreesia Has a Strategic Alliance with Allscripts

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*Every second of the business day


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Impact on Patients


Four Steps:

1. Verify demographic information

2. Enter required clinical information

3. Sign necessary practice consent forms

4. Pay copayment and balance due

Value to Patients:

• Private and secure check-in

• Only necessary questions asked

• Flexible and convenient payment options

Phreesia Takes Self-service to Patient Intake


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Impact on Front Desk Staff


Your Front Desk Staff Will Hand Out PhreesiaPads to Arriving Patients


The Staff Can Monitor Progress on the Dashboard


Workflow is Streamlined Through Digital Intake and Integration with Allscripts

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Patients review and update their

demographic information and Face Sheet

information, and sign agreement forms

on the PhreesiaPad

Phreesia provides real-time eligibility and

deductible

detail to staff

Patients pay copays and balances on the

PhreesiaPad

Patient information, medical history,

consent forms, and payment information

are immediately available

in Allscripts


Phreesia Reduces Manual Data Entry and Shifts Staff to Higher-value Tasks


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Impact on Clinical Staff


Clinical Information is Entered by the Patient Before Being Roomed with MA

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Patient completes demographics, clinical intake,

consent forms and payments on the PhreesiaPad

Data is sent electronically to the patient’s chart

via Unity API. Modifications will appear as un-

reviewed/unverified

MA opens patient’s encounter, reviews and

reconciles patient intake changes and completes

missing information

Clinical assessments are scored and attached in

Allscripts for MA review


Integration with Allscripts Professional EHR and Allscripts TouchWorks® EHR

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Clinical

• Active Problems

• Past Medical History

• Past Surgical History

• Family History (with relationships)

• Social History (can include attributes such as

smoking status)

• Allergies

• Review of Systems (Professional EHR only)

Chart Viewer Scanned Documents

• Clinical Risk Assessments and Scales (ex.

PHQ-9)

• Agreement Forms

• Release of Clinical Information Form(s)

Follow My Health

• Portal Auto-Invite


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Impact on Administration


Administrators Have Reporting and Analytics to Drive Organizational Performance

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Shift staff to higher-value tasks

Increase patient payment collections

Portray a clear focus on patient experience


Phreesia Can Help You Monitor Patient Satisfaction


Patient Collections Are Tracked Across Multiple Metrics to Drive Accountability


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Launching the Service


Staged Approach to Implementation

Planning

✓Kick-off call

✓Project planning

✓Data gathering

✓ Integration build

✓Super User Training

✓Weekly Project

Status Reports

Build & Validation

✓ Implementation Workshop

✓ Phreesia configuration

✓ Configuration &

integration validation

✓ Test and Approval

✓ Finalize end user training

& go live plan

Go Live

Phase I: Dashboard/Pads

✓All locations (including

Billing)

Phase II: Clinical Rollout

✓Clinical integration

✓Clinical interviews now part

of pads

Optimization

✓Weekly check-ins

✓Continuous improvement

to Phreesia Configuration

✓Value analysis and review

meeting post Go Live

✓Transition to dedicated

Customer Success

Manager


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Barry Oursler, Director of Operations

Chesapeake Urology Associates is located in Maryland and has 63 physicians, 21

medical offices, and 14 ambulatory surgical centers. CUA has been a Phreesia

user since 2010.

Please Welcome Our Client Panel!

Lance Fama, PM Analyst

Robert Wood Johnson Physician Enterprise is located in New Jersey and has over

100 physicians and 40 locations. RWJPE has been a Phreesia user since 2014.

Heather Berlin, Front Office Coordinator

Daphne Family Practice is located in Alabama and has 8 physicians at 1 location.

Daphne just went live on Phreesia in December 2015.

Kelly Crisp, Director of Health Info & Tech

Mike Arthurs, Director of Operations

Raleigh Medical Group is located in North Carolina and has over 30 providers, 4

main locations and 11 satellite offices. RMG just went live on Phreesia in

December 2015.


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Your patients expect a seamless, automated experience from

other industries. Why should your front office be any different?

Thank You!

Leading healthcare organizations choose Phreesia.

For more information, please visit

www.phreesia.com or email [email protected]


http://www.phreesia.com/

Phreesia and Allscripts

Documents

Transcript of Phreesia and Allscripts