Personalisation, Profiles And Policy

53
CIARÁN NORRIS D I R E C T O R EMERGING MEDIA PERSONALISATION, PROFILES & POLICY

description

Since 2009, Google has personalised all search results, with social signals playing an increasingly important role. Demand Side Platforms (DSPs), plugged into audience science tools, mean that display ads can now be targeted at individual impressions, based on a predicted user profile. And since earlier this year, the use of cookies has been regulated by the EU. How are these three things connected? What do they mean for marketers? And is any of this a good thing? This presentation aims to find out.

Transcript of Personalisation, Profiles And Policy

Page 1: Personalisation, Profiles And Policy

C I A R Á N N O R R I S

D I R E C T O R

E M E R G I N G M E D I A

PERSONALISATION,

PROFILES & POLICY

Page 2: Personalisation, Profiles And Policy

67 countries

6,000 people

100s clients

£millions of spend

Page 3: Personalisation, Profiles And Policy
Page 4: Personalisation, Profiles And Policy

Here’s

one I did

earlier

Page 5: Personalisation, Profiles And Policy

Except, I

didn’t

Page 6: Personalisation, Profiles And Policy

I’ve Been Here Before…

Page 7: Personalisation, Profiles And Policy

A Vision (From 2007) Preferences

Recommendations

USER PROFILE

LOCATION TIME

KEYWORD SEARCH

GPS Tagging

GPS Positioning

Voice Recognition

4D SEARCH

Page 8: Personalisation, Profiles And Policy

Social

recommendations

Page 9: Personalisation, Profiles And Policy

A Vision (From 2007) Preferences

Recommendations

USER PROFILE

LOCATION TIME

KEYWORD SEARCH

GPS Positioning

Voice Recognition

4D SEARCH

Page 10: Personalisation, Profiles And Policy
Page 11: Personalisation, Profiles And Policy
Page 12: Personalisation, Profiles And Policy

It’s Not Just SoLoMo

Page 13: Personalisation, Profiles And Policy

It’s Not Just SoLoMo

Page 14: Personalisation, Profiles And Policy

And It’s Not Just Google

Page 15: Personalisation, Profiles And Policy
Page 16: Personalisation, Profiles And Policy

Stuff

Facebook

Thinks I’ll

Like

Page 17: Personalisation, Profiles And Policy

Stuff

Facebook

Thinks I’ll

Like

The Rest Of The

Noise

Page 18: Personalisation, Profiles And Policy
Page 19: Personalisation, Profiles And Policy

So, This Is All Great.

Right?

Page 20: Personalisation, Profiles And Policy

And Facebook Likes Also Drive Brand

Page 21: Personalisation, Profiles And Policy

And +1 Can Reduce CPC

Page 22: Personalisation, Profiles And Policy

But!

Page 23: Personalisation, Profiles And Policy

Image by Pete Birkinshaw on flickr

Page 24: Personalisation, Profiles And Policy

Image by Pete Birkinshawon flickr Image by Zero Emission Resource Organisation on flickr

Page 25: Personalisation, Profiles And Policy

The Present Bias

Page 26: Personalisation, Profiles And Policy

The Present Bias

Designed by Dr.-Ing. Joachim Feldmann

Page 27: Personalisation, Profiles And Policy
Page 28: Personalisation, Profiles And Policy

Who Do You Think

Won The Twitter

Election?

Page 29: Personalisation, Profiles And Policy
Page 30: Personalisation, Profiles And Policy
Page 31: Personalisation, Profiles And Policy

We Need New Ways Of

Categorising

Page 32: Personalisation, Profiles And Policy
Page 33: Personalisation, Profiles And Policy
Page 34: Personalisation, Profiles And Policy

And +1 Can Reduce CPC

Page 35: Personalisation, Profiles And Policy
Page 36: Personalisation, Profiles And Policy

And We Can Sell Like

This

Page 37: Personalisation, Profiles And Policy
Page 38: Personalisation, Profiles And Policy

1. Collect confirmed data 2. Prediction modelling 3. Segmentation

~ 5,000,000 profiles

Statistical models are built to

predict “true male” across all 600

attributes

Segmentation for balance of

reach and precision

Page 39: Personalisation, Profiles And Policy

Segment Bookings Media Spend Revenue CPM Cost Per

Booking

Average

Booking

Value

Prospecting 52 $13,408 $28,261 $1.37 $260 $548

Prospecting –

3rd

Party Data 64 $9,898 $48,082 $3.88 $154 $747

Total 116 $23,306 $76,343 $1.89 $201 $658

Source: Google

Page 40: Personalisation, Profiles And Policy

And It Doesn’t End

There

Page 41: Personalisation, Profiles And Policy

YouTube Trueview

Page 42: Personalisation, Profiles And Policy

Promoted Tweets

Page 43: Personalisation, Profiles And Policy

Promoted Tweets

Page 44: Personalisation, Profiles And Policy

Promoted Tweets

Page 45: Personalisation, Profiles And Policy

So, All Good?

Page 46: Personalisation, Profiles And Policy

scubadive67 on flickr

Page 47: Personalisation, Profiles And Policy

Introduction

Rock Cohen on flickr

Page 48: Personalisation, Profiles And Policy

Zimpenfish on flickr

Page 49: Personalisation, Profiles And Policy

Cameron Perkins on flickr

Page 50: Personalisation, Profiles And Policy

Kathryn Rotondo on flickr

Page 51: Personalisation, Profiles And Policy

Conclusions

Want To Rank? Get Social

Get Noticed? Social Context

Save Money? Go DSP

Cookies?…

Page 52: Personalisation, Profiles And Policy

http://www.indra.com/8ball/front.html

Page 53: Personalisation, Profiles And Policy

http://www.indra.com/8ball/front.html

Kathryn Rotondo on flickr