Personalisation and Possibilities Learning Lessons from Enterprising People Sian Lockwood, Chief...
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Transcript of Personalisation and Possibilities Learning Lessons from Enterprising People Sian Lockwood, Chief...
Personalisation and Possibilities Learning Lessons from Enterprising
People
Sian Lockwood, Chief ExecutiveCommunity Catalysts
We are tweeting this event to allow people who are not able to attend in person to follow what is going on
Follow us on @commcats
Please tweet your experiences throughout the day and read other people’s postings using the hashtag #persposs
What is Community Catalysts?
A Community Interest Company established by and working in close partnership with the charity NAAPS UK.
Aims to make sure that people wherever they live have real choice of great local social care and health services
Works to harness the talents of people and communities to provide high quality small scale and local support services.
Policy Context: The Vision for Adult Social Care
A personalised community based approach for everyone with people in control of their own services
Continuing the roll-out of personal budgets Focus on self funders as well as people receiving public
sector funding Councils responsible for helping the development of new
providers so people have more choice
Policy Context: The Right to Control
Aim is to help disabled people combine the money they receive from different funding sources and decide how to spend their money
Strong focus on supporting disabled people into employment
Policy Context: Localism Bill (etc)
Radical shift of power from government to communities
People in communities best placed to find the best solutions to local needs
Focus on unlocking the gifts and assets of people in communities
Community Catalysts
Helping gifted people turn great ideas into great enterprises
Micro providers
Are local people providing support and services to other
local people
Work on a very small scale (5 or fewer workers – paid or unpaid)
Are independent of any larger organisation
Why do gifted people need support?
90% of unsupported micro enterprises fail in the first year.Business, Start Ups and Economic Churn: A literature review: NIESR: 2009
About half of the micro enterprises surveyed operate sub legallyMacGillivray, A., Conaty, P., and Wadhams, C. (2001) Low flying heroes: micro-social enterprise below the radar screen, London: New Economics Foundation.
For every 100 people with a good idea only one makes itUnLtd July 2010
Why do gifted people offering social care and health services need extra support?
Laws and rules set by central and local government has
forced many good micro services to close The laws and rules make it difficult for new providers to set up
a service Without support many existing providers will cease trading
and people with great ideas will never set up their service Existing third sector, business and other infrastructure
organisations rarely work together, understand the market, have the specialised knowledge or the remit to provide the necessary tailored support
The micro enterprise support agency model
Developed and tested with funding from DH Scopes, identifies and engages with current micro
providers. Can help them to regenerate or remodel Provides a single contact point for local people with good
ideas who want to set up services Links customers and potential providers Makes best use of existing advice and support agencies
by sign posting and information Gives people help to overcome barriers Facilitates peer-to-peer mentoring through association
membership
Helping gifted people who have support needs to set up enterprises: A DH funded project
Underpinning principle
People who need some support to live their lives have gifts and assets and want to use them
Aims To help people with care and support needs to use these
gifts and experiences to run a social care enterprise To try and make sure people who use services have
more choice and the opportunity to be supported by organisations run by people who themselves use services.
The project
Based in Oldham running alongside a well established project supporting local enterprise established by NAAPS in 2007.
Strong links with the Greater Manchester Right to Control trailblazer site
Published guidance for:
Organisations keen to help people who need support to set up successful new enterprises and to minimise any barriers
Gifted people who need some support and want to set up an enterprise
LAUNCHED TODAY!!
Learning lessons from enterprising people
Angela Catley
Report and strategy document
Who we supported
The Co-ordinator worked with 19 people
Active support provided to 16 people
12 of the 16 were supported to become established or more sustainable
3 did not develop
1 provider was supported but ceased trading
3 enterprises contributed important learning to the project but did not need any help or support
Oldham Craft
Michael has a learning disability and delivers football training sessions for other people with disabilities. Michael and his friend work together to run the enterprise. Michael delivers the service while his friend deals with the background running of the enterprise. The service operates from a multicultural centre which has a sports focus and Michael receives some informal support from a staff member at the centre. This is a voluntary service but the players pay a fee to cover the cost of the hired pitch and insurance
Cooking and teaching
Mr S has enduring mental health issues and found that cooking made life more bearable and provided him with some inner peace. He acquired training which equipped him to teach others; he was supported to deliver a social enterprise focussing on teaching people with a learning disability how to cook
What we did
The Co-ordinator provided a range of support and advice including:
Support to talk through and shape an idea
Arranged meetings
Sometimes attended meetings to support people and make sure their voice was heard
Summarised information provided by agencies and supported people to act on it
Liaised with Council staff to break down barriers
Supported providers to deal with complaints
What we did
Identifed sources of funding and supported people to complete funding applications
Engaged with families and PA’s to help them understand and engage with the enterprise idea
Signposted providers to agencies able to help them with issues such as CRB checking, insurance and training
Provided advice on policies and procedures
Ran network evenings and introduced people to other providers
Provided opportunities for providers to market their services at events
Issues and barriers people faced
• The need for intensive support • Welfare benefits and support costs • Complex pathways to information and a lack
of joined up working.• Parents and supporters• Accessibility of information, advice and
support• Initiatives that are established to help have
limitations
Issues and barriers people faced
• Health and ability of the provider• Attitudes and prejudice• Reductions in Personal Budgets affect
people’s ability to focus on their enterprise• Endless policy changes have a negative
impact• Financial viability • Insurance• Transport
• People with support needs have good enterprise ideas• Running own enterprise can be a good option for people who find it difficult to work elsewhere but barriers to doing this can be high• There are organisations that can help people but they
rarely work together and are often inaccessible• There are a number of useful publications that can help• The introduction of Personal Budgets is positive• The implementation of Personal Budgets is slow and/or
budget reviews are reducing resources• To overcome barriers some people need tailored, individual support
Conclusions
Enterprise for AllCare or community support services run by
people who have experienced them
Practical Guide
What it is
Aimed at people who are interested in setting up their own enterprise
Gives information about the issues they might face
Signposts people to sources of information and useful organisations
What it covers
Changes in adult social care
What are micro services?
Why deliver your own care or support service?
Setting up your enterprise Plans and customers Where to deliver the service? Who is delivering the service? How much will the service cost and where will the money come from?
What it covers
Help and personal support Who might support me? The Right to Control
Professional and technical advice Access to Work Welfare benefits Employment support advice Generic enterprise advice Tailored enterprise advice for disabled entrepreneurs Enterprise models
Where do I get them from?
Both documents available from
www.communitycatalysts.co.uk
and
www.thinklocalactpersonal.org.uk