Performance Review Financial & Commercial Services July 2011

MONTHLY Activity contribution:

Reporting July 2011 Financial Services and Insurance

Evolution vs. budget July 2011: -31 %

Evolution vs. Estimate 6+6 July 2011: -6%

04/19/23 2Financial Services Carrefour Romania

Real Activity Contribution: 251.167,33 lei Budget activity contribution: 361,082.19

Estimate activity contribution: 268.122,79

04/19/23 3Financial Services Carrefour Romania

Card & Credit CRF – BRD Finance*

Activity KPI s July 2011 Ev. Budget Ev. N-1

Economic KPI s July 2011 Ev. Budget Ev. Estimate

*the new layout of the card was launched on the 15th of August

Number of cards opened

Number of POS transactions (inside CRF)

Penetration rate hypermarket

Number of new credits (classic + personal)

448

14,800

0.78 %

250

- 49 %

- 28 %

- 57 %

- 32 %

Activity contribution (accounting reporting)

- 13 %

8 %

- 25 %

56 %

150,259.97 lei - 35 % - 24%

04/19/23 4Financial Services Carrefour Romania

Card & Credit CRF – BRD Finance

04/19/23 5Financial Services Carrefour Romania

Card & Credit CRF – BRD Finance

04/19/23 6Financial Services Carrefour Romania

Card & Credit CRF – BRD Finance

04/19/23 7Financial Services Carrefour Romania

Card & Credit CRF – BRD Finance

* credit zero campaign 01 – 15 July

HypermarketPenetration rate Hyper

Penetration Rate EPCS

Orhideea 1,31% 4,95%Chiajna 1,27% 4,69%Ploiesti 1,23% 2,99%Colentina 1,04% 6,01%Brasov 1,01% 3,19%Berceni 0,83% 4,09%Constanta 0,80% 3,73%Braila 0,71% 6,03%Iasi Felicia 0,69% 4,86%Baneasa 0,67% 2,57%Arad 0,61% 3,23%Iasi Era 0,59% 3,97%Focsani 0,48% 4,24%Drobeta 0,46% 5,22%Unirii 0,46% 0,00%Pitesti 0,44% 6,55%Vitan 0,43% 0,00%Suceava 0,37% 3,07%Cluj 0,37% 4,80%Buzau 0,24% 5,57%Oradea Era 0,22% 2,65%Sibiu 0,18% 2,92%Oradea Lotus 0,12% 3,46%TOTAL 0,78% 4,22%

04/19/23 8Financial Services Carrefour Romania

Money Gram(money transfer) July 2011 Ev. Budget Ev. Estimate Ev. N-1

Number of transactions

Value of transactions

Commission CRF (brut)

1,829

529,958.59 €

9,064 €

- 7 %

- 13 %

- 15 %

30 %

22 %

14 %

15 %

25 %

12 %

04/19/23 9Financial Services Carrefour Romania

Prepaid card July 2011 Ev. Budget Ev. Estimate Ev. N-1

* The service was launched in October 2010 but the pilot started in Baneasa in May 2010

Number of cards sold

Commission CRF

133

791 lei

- 74 %

- 80 %

34 %

44 %

* - 98 %

04/19/23 10Financial Services Carrefour Romania

Bill payment (Simplis) July 2011 Ev. Budget Ev. Estimate Ev. N-1

*Starting with June 2010 a technical problem impacted negatively the bill payment service

Number of transactions

Value of transactions

Commission CRF

520

74,218.51 lei

131 lei

- 66 %

- 61 %

- 63 %

- 2 %

- 7 %

- 0.05 %

167 % *

197 %

198 %

04/19/23 11Financial Services Carrefour Romania

Insurance

July 2011 Ev. Budget Ev. Estimate Ev. N-1

Number of insurances

Commission CRF (brut)

5,407

40,774 lei

- 19 %

- 32 %

14 %

18 %

69 %

- 1 %

04/19/23 12Financial Services Carrefour Romania

Lottery July 2011 Ev. Budget Ev. N-1

* The lottery tickets supply has been stopped until we finish the actual stock and start the non fiscal sale – 18 th of July

Lottery tickets sale

Lottery games sale

Commission CRF (brut)

8,840 lei*

261,163 lei

23,583 lei

- 96 %

26 %

- 53 %

- 92 %

14 %

- 9 %