Perfection
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Transcript of Perfection
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May, 2014
Perfection
Gerardo Laster
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Perfection can be a daily occurrence
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Perfection can be measured
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Perfection doesn’t happen by chancePerfection happens by design
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Building Perfection Perfection
Enable Pull
Make Value Steps Flow
Identify the Value Stream
Define Value from the Point of View of the Customer
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“A bad system will defeat a good person every time.”
~W. Edwards Deming
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All your problems can be understood as a process problem
•It's not communication•It's not people•It's not tools
It's always a bad process
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We need to start educating ourselves to move from managing people, projects,
tasks to managing processes
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When talented people do their best, and they don't achieve the results they expected from themselves they will Finger-point, or Give up, or Leave
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Start today
•Challenge the status quo •Get rid of all the unnecessary stuff•Ask Why•Become a change agent
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“Why not make the work easier and more interesting so that people do not have to sweat? The Toyota style is not to create results by working hard. It is a system that says there is no limit to people’s creativity. People don’t go to Toyota to ‘work’ they go there to ‘think’”
~ Taiichi Ohno