Charter Services

Provided by

Pentastar Aviation

Oakland County International Airport

7310 Highland Road, Waterford, MI 48327

248.666.3630, 248.666.9657 fax

www.pentastaraviation.com

PENTASTAR AVIATION OVERVIEW

The Pentastar Aviation Philosophy

At Pentastar Aviation, we are dedicated to

maintaining total customer safety, security and

comfort. To that end, we have established the

best practices in our field, ensuring our

company operates well above industry

standards.

Since 2001, Pentastar Aviation has been under

the leadership of Edsel B. Ford II. As the great-

grandson of Henry Ford and namesake and

grandson of Edsel B. Ford, both legendary

aviation pioneers, Ford brings a history and

tradition to our helm that reinforces what the

company has always stood for.

“We look forward to upholding the tradition

of aviation excellence. Our team is committed

to working together to exceed the

expectations of our customers. Your

satisfaction is our success.”

-Edsel B. Ford II

Our comprehensive aviation services include:

One of the most experienced management

teams in the world

Maintenance services intended to minimize

downtime aircraft and an innovative

avionics department

24 / 7 flight operations and charter services

to include FAA licensed dispatchers

24 / 7 FBO services operating from a

modern multi-million dollar facility

designed to improve every aspect of the

customer experience

Second FBO service location at the Van

Nuys Airport

Award-winning culinary creations from our

in-house caterer Fivestar Gourmet

Unmatched aircraft sales & acquisitions

assistance

A Brief History

1964 - Chrysler Air Transportation

originated at Willow Run Airport in

Ypsilanti, Michigan as Chrysler’s corporate

flight department

1980 - Chrysler Air Transportation was

renamed Pentastar Aviation

1990 – Operations moved to Oakland

County International Airport

1995 - Pentastar Aviation opened its new

103,000 square foot maintenance facility

for public business

1999 - Pentastar Aviation became

DaimlerChrysler Aviation (DCA) and

created Pentastar Aviation Charter, Inc.

(PACI)

2000 – A 48,000 square foot hanger was

added and a state-of-the-art 11,000 square

foot passenger terminal with its own

commercial jet way, including on-site U.S.

Customs, Immigration and Agriculture

2001 - Edsel B. Ford II purchased DCA

and reinstated the Pentastar Aviation name.

He currently presides as Owner &

Chairman

2006 - Pentastar Aviation opens second

FBO in Van Nuys, CA

2009 – PACI gained FAA approval for

Direct Air Carrier Services for fixed and

rotary-wing Air Ambulance operations.

2010 – Pentastar Aviation and PACI

became “IS-BAO registered” Operator

(parts 91 & 135)

2011 – PACI gained FAA approval for

Direct Air Carrier Services for Public

Charter Operations (14 CFR Part 380),

utilizing 30 passenger aircraft

PENTASTAR AVIATION KEY EXECUTIVES

Pentastar Aviation’s executive management team has decades of experience in business aviation. Our team

combines their expertise with a passion for excellent customer service to find creative, cost-effective solutions

for all of our customers’ needs. From quality service to leadership you can depend on, your satisfaction is our

success.

Edsel B. Ford II – Chairman & Owner

Mr. Ford is the sole owner of Pentastar Aviation. He is the great-grandson of Henry Ford, founder of Ford Motor

Company, and continues his family’s aviation legacy through his passion for aviation and leadership of

Pentastar. Mr. Ford began his career at Ford Motor Company in January 1974. He was named President and

Chief Operating Officer of Ford Motor Credit Company in May 1991 and elected an officer of the Ford Motor

Company in 1993. In 1988, Mr. Ford was elected to the Board of Directors of Ford Motor Company and, as a

consultant; he is active in company affairs and corporate dealer relations.

Gregory J. Schmidt – Senior Vice President & Chief Financial Officer

Mr. Schmidt is responsible for the financial affairs of Pentastar, as well as the legal, risk management,

information systems, purchasing, and contract management functions. Prior to joining Pentastar, Mr. Schmidt

held numerous leadership roles with Pulte Homes, Inc. including Division President and most recently as a

member of the Corporate Asset Management Committee. In this position, he managed capital investment

decisions in excess of $2 billion in eight states.

Lance Fera—Senior Vice President, Business Development Mr. Fera has more than 30 years of business aviation experience, including 22 years at Honeywell

Aerospace in avionics system sales, marketing and program management leadership roles and nearly ten years at

TAG Aviation in executive management positions such as vice president/general manager & senior vice

president. At Pentastar, Mr. Fera is responsible for the oversight of all sales and marketing activities as well as

generating new business. He has served on multiple industry boards including a stint on the Board of Directors

for the Westchester County Airport Association.

Michael L. Baker – Vice President of Safety & Compliance Mr. Baker began his career with Pentastar in 1982 as a licensed A&P Mechanic. He has held a multitude of

positions of increasing responsibility including FAA/EASA Accountable Manager for Pentastar’s Repair Station

Operations and the Managing Director of Maintenance for Pentastar Aviation Charter, Inc.

Danny Clifton – Vice President Flight Operations

Mr. Clifton was commissioned as a 2nd

Lieutenant in the United Stated Air Force and served in the USAF for

more than 24 years, flying T-38s and A-10s. He has an additional two years of experience as a line pilot and

three years as a chief pilot for Airborne Express, where he flew the DC-8 and DC-9. Mr. Clifton also served as

Vice President and Director of Operations for the flight operations departments at Kitty Hawk Aircargo in

Dallas, TX for more than three years and USA Jet Airlines at Willow Run, MI for more than two years. In his

current role, Mr. Clifton oversees all flight operations activity at Pentastar, including the Operations Control

Center (operating 24/7 and the University of Michigan Health System Survival Flight air medical operation.)

Frank Publiski – Vice President Maintenance

Mr. Publiski began his aviation career in 1982 as a licensed A&P Mechanic. He joined Pentastar in 1986 and has

held the positions of Flight Mechanic, Lead Aircraft Mechanic, Aircraft Maintenance Supervisor and

Maintenance Manager until accepting his current position in 2011. Frank’s experience with Gulfstream aircraft

spans his entire career at Pentastar. In his current position, Mr. Publiski serves as the Accountable Manager of

the Pentastar Aviation, LLC Repair Station and also as the Managing Director of Maintenance for Pentastar

Aviation Charter, Inc.

PENTASTAR AVIATION SERVICES

Aircraft Management

Our comprehensive aircraft management

capabilities ensure that every detail is taken care

of. We manage all aspects of your aircraft’s

operation so you can concentrate on what’s

important to you—your business. And to help

you offset your ownership costs, we can offer

your aircraft for charter through Pentastar

Aviation Charter, Inc. (PACI).

Pentastar Aviation Charter, Inc.

Our one-stop charter services offer round-the-

clock availability to help you arrange travel

plans. All trips are flight-followed by trained

Pentastar Aviation personnel and offer a

dedicated account and trip coordinator for each

customer. Our ever-expanding fleet consists of

a variety of luxurious and well-appointed

aircraft.

Aircraft Service Center

With over 75 certified maintenance and

avionics personnel on staff who have an

average of 15 years experience, Pentastar

Aviation has incomparable maintenance

capabilities. We also provide the best in

customer service and communications through

our dedicated project managers.

Our avionics capabilities are industry-leading.

We hold numerous STCs and patents for

avionics modifications and installations.

FBO Services

Pentastar Aviation’s award-winning, full-

service FBOs operate 24/7 at two locations -

Oakland County International Airport and

Van Nuys Airport. Offerings include modern

passenger and pilot lounges, concierge

services, executive catering, cabin supplies,

equipment restocking services, and aircraft

detailing. We continue to be recognized by

industry professionals for our outstanding

customer service and have ranked in the top

five FBOs in Aviation International News

and Professional Pilot Magazine for the past

several years.

Aviation Advisors

Pentastar Aviation has the unique capability

to assist our customers not only with the

actual buying or selling of their aircraft, but

to fully evaluate equipment needs, aircraft

utilization, mission profile, and financial and

tax implications.

Fivestar Gourmet

Fivestar Gourmet leads the industry in

aviation catering by consistently advancing

the expectations of what aircraft dining can

be. Pentastar Aviation has also spent several

years in the research and development of

food safety and security products and have

established standards and related products as

part of our Thermastar Food Safety &

Security Program.

PENTASTAR AVIATION SAFETY INITIATIVES

Safety Culture

At Pentastar Aviation, every aspect of our operations revolves around our steadfast commitment to safety. Our industry-leading safety

programs consistently exceed established industry standards to provide customers with an aviation experience that is always safe and

secure. Our management team is led by aviation veterans with decades of experience meeting the rigorous safety standards utilized by the

major airlines. The importance they have placed on safety standards and processes is reflected in the culture of safety that has become a

way of life for every member of the Pentastar team.

Our dedicated staff, all with extensive domestic and international aircraft operations credentials, supports Pentastar Aviation’s “excellence

in customer service” philosophy by insisting that your experience as a managed aircraft client be virtually effortless. And with our

extensive domestic and international flight routing capabilities, Pentastar Aviation’s flight operations lead the industry.

Safety Management System

The business aviation Safety Management System (SMS) is a quality management approach to controlling flight-related risks. It also

supports a sound safety culture for healthy aviation organizations. Quality aviation SMS programs form the core of company safety

efforts. Aviation SMS programs provide management with accessible tools for monitoring safety-related processes. Pentastar Aviation

Charter, Inc. has developed its own Safety Management System, which incorporates operational risk assessment and hazard mitigation

with internal evaluation and quality assurance concepts resulting in much more proactive and structured management of safety and

continuous improvement of operational processes.

International Standard for Business Aircraft Operations

The International Standard for Business Aircraft Operations (IS-BAO) was formally introduced by the International Business Aviation

Council (IBAC) and made available to the business aviation community at the European Business Aviation Conference and Exhibit

(EBACE) in Geneva, May 2002. Pentastar Aviation Charter, Inc. is IS-BAO registered. IS-BAO was developed by the business aviation

industry for the benefit of all corporate and private operators. It is a code of best practices which includes a robust SMS, based on the

ICAO International Standards and Recommended Practices and was designed to help business aviation operational departments

worldwide achieve a high level of safety and professionalism.

ARG/US Platinum Rating

Platinum Rating - The highest level of ARG/US safety ratings is awarded to those operators who meet the criteria for the ARG/US Gold

Rating, and successfully complete a biennial ARG/US on-site safety audit. The ARG/US audit is a true process audit administered by

trained and experienced aviation auditing professionals to evaluate the operator against industry best practice standards. A Platinum rating

requires a functioning Safety Management System, and clear and workable Emergency Response Plan, and appropriate written standards,

implementation, and records for all major aspects of Operations and Maintenance within a flight department or Charter company.

Wyvern Approved

Wyvern Recommended Operators comply with The Wyvern Standard™—a leading audit standard developed in cooperation with the

most sophisticated and demanding corporate flight departments in the world that far exceeds the regulatory requirements for air charter

flight operations and maintenance. Compliance with the standard is demonstrated by sucessful completion of an on-site safety audit on a

two year audit cycle.

Flight Operations Quality Assurance (FOQA)

Historically, the Flight Data Recorder (or “Black Box”) data has only been used after an accident to aid in aircraft accident investigations.

With a FOQA program, we proactively look at the aircraft systems data generated from every flight to identify, define, and investigate any

adverse trends and non-standard events related to operation of the aircraft. Once identified, non-standard or adverse events and trends are

investigated and corrected through the use of root cause analysis principles, thereby maintaining operational risk levels at as low as

reasonably practical (ALARP) levels.

ICAO Annex 6 Part I requires commercial operators to develop and utilize a FDM/FOQA program for aircraft with maximum takeoff

weights of 59,400 pounds and above.

Security

Our facilities feature the latest technology to ensure your security. Gated ramp access, security cameras, a badge system for anyone on the

premises and electronically secured facility entrances help us monitor activity around the facility. Your personal security is our utmost

priority. Additionally, as a 135 operator, our Twelve Five Standard Security Program is in place, providing an additional level of security

to the facility and to your aircraft.

AIRCRAFT CHARTER SERVICES

Pentastar Aviation Charter, Inc.

With Pentastar Aviation Charter, Inc., be confident every detail of

your trip will be planned and executed by our dedicated, experienced

staff. As one of the world’s most renowned aviation service

providers, Pentastar Aviation has the aircraft and the expertise to meet

virtually any travel requirement.

Our well-appointed fleet includes Gulfstream, Challenger, Falcon,

Learjet, Hawker, Beechjet 400A, Saab and Citation aircraft. Our

charter specialists are available 24 hours a day, 7 days a week to

accommodate all of your travel needs.

Pentastar Aviation offers unparalleled global charter

services:

Well-appointed, well-maintained fleet of diverse aircraft

Worldwide operational experience

Accurate and timely quoting

State-of-the-art systems efficiently support flight

operations

Experienced, professional charter staff

FlightSafety trained and TSA-approved crew members

Two-hour response time from initial call to aircraft

departure

In-house catering and concierge service

Safety, Security and Reliability

ARG/US Platinum rated

Wyvern Approved

IS-BAO Registered

Fully certified FAR Part 135 Air Taxi Operator

Air Carrier Certificate: UG8A235J

Charter Rate Sheet

Expenses Mid-Size Jet Heavy Jet

Landing Fees (Domestic) $100 per landing $200 per landing

Domestic Fees (Estimated) $350 per airport $570 per airport

Domestic RON $600 per night $900 per night

International RON $1,000 per night $1,500 per night

Fuel Surcharge 10% of flight cost/hr 10% of flight cost/hr

International Fees Estimated per trip Estimated per trip

Flight Attendant Not applicable $600 per day

Operational Expenses $300 per trip $300 per trip

*3.5% additional processing charge for credit card payments.

*Federal excise tax charged as applicable.

*Minimum charge is two hours flight time per day.

*Invoice will include actual flight time (take off to landing) or minimum, whichever is greater.

*Actual flight charges may differ from quote due to weather, air traffic control or circumstances beyond

our control.

*Not all aircraft are owned & operated by Pentastar Aviation Charter, LLC.

*Cancellation policy – 72 hours international and 24 hours’ domestic.

*Rates subject to change without notice.

*Standard aircraft stock included. Catering requests will be invoiced as incurred; service fee may apply.

Hourly Rate

Additional Costs

Aircraft Type Passengers Year Range Endurance

(hours) MPH

Fuel

Surcharge

Retail

Cost

N119LE G550 16 2011 6750 12.7 528 $840 $8,400

N165JF G-IV SP 14 1994 4220 7.5 548 $590 $5,900

N473CW G-IV 14 1992 4450 8.5 523 $549 $5,490

N680PA C-680 8 2008 2900 5.0 521 $400 $4,000

N391KK C-680 8 2006 2900 5.0 521 $400 $4,000

N211CC C-680 8 2005 2900 5.0 521 $400 $4,000

N9CJ Saab-

340B 30 1991 869 3.0 288 $390 $3,900

N660CC 400-A

Beechjet 7-8 2001 1249 2.5 471 $268 $2,685

CONTACT OUR CHARTER DEPARTMENT

Pentastar Aviation Charter, Inc. Oakland County Int’l Airport PTK 7310 Highland Road Waterford, MI 48327 1.888.426.8999 www.pentastaraviation.com

John Hughes Charter Sales Executive C: 248.795.3173

P: 248.886.2720 jhughes@pentastaraviation.com 24 Hour Dispatch | 248.666.8282 | charter@pentastaraviation.com

www.twitter.com/pentastarav

www.facebook.com/pates/Pentastar-Aviation

http://www.linkedin.com/companies/119643/Pentastar

+Aviation?trk=pp_icon

BEYOND EXCELLENCE

With nearly 45 years of experience, Pentastar

Aviation has enjoyed the recognition of our

customers, our peers and our industry.

While we are proud of our accomplishments

and numerous awards, we never stop working

to perfect the private aviation experience.

We are continuously raising the level of

expectations and excellence within our industry.

We encourage you to continue the discovery process and

invite you to experience our capabilities and facilities

firsthand.

#1 U.S. FBO 2012 Pro Pilot PRASE Survey

#1 FBO 2012 AIN FBO Survey

ARG/US Platinum Rating

Services Provider

Values

People – Our people are the source of our strength. They provide our corporate intelligence and determine

our reputation and vitality. Quality of life, teamwork and employee involvement are our core human

values.

Service – Service quality differentiates us from our competition. We must be the best at meeting the needs

of our customers and will do so by focusing on the details and exhausting all efforts to exceed their

expectations.

Profits – Profits are the result of how efficiently we provide services to our customers. Profits enable us to

grow and invest in the future.

Vision

Pentastar is the leader in providing

unparallel service in corporate air

travel and support to some of the

world’s leading companies.

Mission

Our mission is to continuously exceed

our customers’ expectations and

maintain customer loyalty by adhering

to the highest standards of safety and

providing a challenging and rewarding

experience for all of our employees.