Patrick McCarthy, VP & GM, Supplier Solutions WaveMark ...assets.csom.umn.edu/assets/123653.pdfHow...
Transcript of Patrick McCarthy, VP & GM, Supplier Solutions WaveMark ...assets.csom.umn.edu/assets/123653.pdfHow...
Patrick McCarthy, VP & GM, Supplier SolutionsWaveMark, Inc.
John Nolan, VP, Global Supply Chainev3 Inc.
Healthcare Supply Chain Environment
Healthcare Challenge
RFID as a Solution
WaveMark RFID Inventory Management
Ev3 Case Study
Conclusions
High cost medical devices represent a growing percent of supply expenditures for hospitals
Tighter regulations and shorter shelf lives for products are a growing concern for suppliers
Increased fuel costs impact margin and delivery practices of physician preference items
Hospitals and suppliers alike need visibility to optimize inventory levels, reduce costs and maintain regulatory compliance.
Qu
ali
ty
Cost(Labor, Waste, Price)
High Low
Low
High
BarCode
RFID
RFID solutions enable
higher quality at lower
costs
Invento
ry A
ccura
cy,
& I
mpro
ved
Patient
Safe
tyThe Challenge: Choosing the Right
Technology for the Job
Automated Data Collection Continuous inventory tracking with RFID enabled cabinets Accurate and automated audits, field transfers, transactions &
returns with mobile device Streamlines clinical and administrative workflow
Highly Accurate Inventory Certainty of product availability Self correcting system—built-in audit mechanism Identifies and manages by exception
Efficient Regulatory Compliance Visibility to recalled products: FDA Visibility to field inventory: Sarbanes Oxley Visibility to expired products: JCAHO
Company Overview
Privately held corporation, founded in 2003, and headquartered in Massachusetts
Leverage RFID and network technologies to solve industry specific field inventory challenges to improve cost containment, patient safety and regulatory compliance
Business Model and Solutions
Operates an ASP based data network serving the medical device industry (suppliers and their customers)
Employ modular and mobile solutions
Self correcting system with 99.994% accuracy
Subscription model- no capital expense for providers; comprehensive, module based solution for suppliers
Focus on Healthcare
Supplier Solutions[Field Transactions & Inventory Mgmt]
Provider Solutions[Clinical Inventory Management]
WaveMark’s focus and experience is rooted in providing solutions for managing high-value medical supplies
How WaveMark Utilizes RFID
Back of tag Unique ID
on tag
Antenna
Front of tag
RFID tag
“License Plate” Concept
Lot, Expiration and product ID info is stored in a database and associated to a tag ID
RFID tag is put on all ev3 packaging before shipping to the field
• HF Passive RFID
• 13.56 MHz: Worldwide ISO 15693 Standard
• Low cost disposable tags
•Product tagged at manufacturer or hospital
•Automatic and continuous inventory and usage updates
•Product level info: lot#, model, serial#, expirations
•View stock outs, room replenishments, usage, more
2. Collect data1. Tag product 3. View information
Hospital Inventory and Usage Tracking
Total Field Intelligence
Manufacturing
RFID tags are placed on individual items
Tag It
Mfgr places tags on packaging at time of manufacture
Sold
Used in a procedure
Use It
Distribution Center
All product is shipped with RFID tags
Product can now be tracked to customer/rep
Ship It Sales Transactions
Common sales functions are now automated for field reps
Field Inventory
Manage trunk and consigned stock
Receive It
WaveMark’s use of RFID provides tracking from the point of manufacture to the point of consumption
Field Inventory Tracking
Strategic
Value
Customer
Value
Operational Value
(Supply Chain)
Tier 2•Better managed SKU proliferation
•Increased sales & reduced time to invoice
•Real -Time demand intelligence
Sup
ply
ch
ain
so
ph
isti
cati
on
an
d v
isib
ilit
y
High
Low
Tier 1•Total field visibility•Increased customer intimacy/partnership•Increased sales & reduced time to invoice
•Improved demand planning/market
intelligence
•Improved patient safety
Tier 3•Automated field audits, transfers, transactions & returns• More sales time and less administrative tasks for reps•Improve Consignment practices•Address SKU proliferation•Address Short- Dated Product•Address Counterfeiting/Gray marketing
Medical Device Manufacturer
Mission is to be the Global Leader in Peripheral Vascular and Neurovascular Solutions
Large, Diverse Customer Base
Large Field Sales Force in US & Globally
Large Field Inventory• Trunk Stock
• Consignment Stock
Prior State: Manual Audits, Reconciliation, & Field Sales Transactions
To Support Current & Future Technology Direction of:
• Customers
• Industry
• Company
To Improve Supply Chain Productivity for:
• Customers
• Company
To Increase Accuracy
To Automate Sales & Field Inventory Management
To Develop Foundation for Continuous Improvement
Aware-Total RFID is long-term, comprehensive journey
On Surface –RFID is product ID & data collection
However-RFID leads to many short-term, long-term, functional and cross-functional benefits
Our Approach–Select a problem, develop a simple solution, and get started
We Chose-Focused partner with bolt-on software, hardware support, and common objectives
Corporate Accountability: Product Visibility• Improved field inventory management policies• Significant reduction in field write-offs• Complementary to our ERP system • Ability to leverage RFID upstream in manufacturing,
as well as downstream (returns processing)• Platform for migration OUS
Sales/Customer Service: Increased Sales, Less Admin Work• Increased sales productivity –reduced work for field transactions• More accurate field audits- (SOX remediation)• More efficient management of expirations• Platform for better Sales training• Improved field inventory accuracy• Reduced time to reconciliation due to serialization of products and electronic pedigree
Manufacturing/Distribution: Improved Planning• Better demand planning-reduction in field inventory, better inventory turns• Better history of each item-improved product search capability• More frequent cycle counts• Foundation for DC automation; Improved shipment accuracy
RFID is compatible with emerging healthcare solutions
Supports direction of customers to better serve them
Positions ev3 as industry leader in field inventory management
RFID is strongly considered to be the technology of choice for UDI (Unique Device Identification)
Partner with WaveMark-a leader in multiple integrated RFID solutions for healthcare providers and manufacturers
Establish clear goals and measurements for implementation
Gain cross functional buy in
Solutions must bring value and improved workflow for Sales and Customers
Review and revise policies to fit the new “RFID enabled” paradigm
Use data to drive results and improve solution
RFID for inventory management streamlines workflow and improves care
Cost Containment-Strong ROI Improves clinical workflow Optimizes inventory levels Reduces waste
Improved Patient Care/Safety Better serve the needs of customers
right products at right time
Efficient expiration and recall tracking
Efficient Regulatory Compliance Accurate inventory counts satisfy Sarbanes Oxley requirements Proper management of short-dated products