Patient Safety Science & Technology Summit 2014

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2014 Summit Co-Convener: Founder: Patient Safety Science & Technology Summit 2014

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Patient Safety Science & Technology Summit 2014. Joshua S. Adler, MD. Chief Medical Officer, UCSF Medical Center and UCSF Benioff Children's Hospital. Why Focus on Culture?. - PowerPoint PPT Presentation

Transcript of Patient Safety Science & Technology Summit 2014

Page 1: Patient Safety  Science & Technology Summit 2014

2014 Summit Co-Convener:Founder:

Patient Safety Science & Technology Summit2014

Page 2: Patient Safety  Science & Technology Summit 2014

2014 Summit Co-Convener:Founder:

Joshua S. Adler, MDChief Medical Officer, UCSF Medical Center and UCSF Benioff Children's Hospital

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Why Focus on Culture?

Improvements in Patient Safety have been slow and incomplete despite a substantial national effort for over a decade

*Chassin MR Health Affairs. 2013;10:1761

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Most improvement to date have primarily focused on tools and and processes

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Why Focus on Culture?

• Improvement has been inconsistent, variably sustained, sometimes mis-directed, and susceptible to work-arounds

• Insufficient effort on understanding why errors continue despite using “best practices”

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Organizational Culture

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Organizational Culture

“The way we do things around here”

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Patient Safety Culture

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Patient Safety Culture

• One aspect of an organization's culture• The shared values, beliefs, norms, and procedures related to patient

safety• Provides cues about the relative priority of patient safety with other

goals (e.g. efficiency)• Informs perceptions about what is praised and what is punished

*Weaver et. Al. Ann Intern Med 2013;158:369

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The Relationship Between Culture and Outcomes

• Better performance in safety climate surveys correlates with better outcomes*Singer S et al. Health Serv Res 2009;44:399

• Targeted interventions (team training, leader rounding, CUSP) can improve patient safety climate

• Emerging evidence suggests that improvements in safety climate may correlate with better patient outcomes * Morello RT et al. BMJ Qual Saf 2013;1:11.

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Culture of Safety Panel

Laura Batz TownsendCo-Founder and President, Louise H. Batz Patient Safety Foundation

Marty B. Scott, MD, MBAVice President, Brenner Children's Hospital. Chief Patient Safety Officer, Wake Forest Baptist Health Medical Center

Coleen A. Smith, RN, BSN, MBA, CPHQHigh Reliability Initiatives Director, The Joint Commission Center for Transforming Healthcare

Stephen Muething, MDVice President, Cincinnati Children's Hospital Medical Center

Jack E. Garon, MDChief Medical Officer, Sinai Health System

Richard C. BoothmanExecutive Director of Clinical Safety, University of Michigan Health System

David Mayer, MDVice President, Quality and Safety, MedStar Health

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Patient Safety Science & Technology Summit2014