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    STRATEGIC MANAGEMENTRETAILINDUSTRY

    Name PNR NO

    Zoeb Eisa 12020841054

    Lourdes Soares 12020841023

    Aswathy Sreekumar 12020841009

    Tanvi Shakeel 12020841048

    Sunaina Bhatia 12020841055

    Nikhil Chitalia 12020841032

    Anand Bhate 12020841005

    Group 8

    http://www.google.co.in/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=sTk1tC1AP-GXLM&tbnid=ja6Ps2DKvhbdwM:&ved=0CAUQjRw&url=http://www.equityhits.com/news/pantaloon-retail-rallied-9-as-rbi-permit-fiis.php&ei=3NQCUYDZCsztrQef8IGoAg&bvm=bv.41524429,d.bmk&psig=AFQjCNGIrE-_HcdlsCZT2ivOsgZfbKYwvw&ust=1359226460541606
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    Pantaloon Retail Ltd. is a large Indian retailer and the flagshipcompany of the Future group

    Headquartered in Mumbai, it has over 1000 stores across 93 citiesand 60 rural areas in India and employees over 35,000 people

    Countrys largest retailer as per market capitalization and revenue

    as of 2010

    17 million square feet of retail space

    INTRODUCTION

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    COMPANY VISIONAND MISSION

    Vision

    Future Group shall deliver Everything, Everywhere, Every time for everyIndian Consumer in the most profitable manner.

    Mission

    We share the vision and belief that our customers and stakeholders

    shall be served only by creating and executing future scenarios in theconsumption space leading to economic development.

    We will be the trendsetters in evolving delivery formats, creatingretail realty, making consumption affordable for all customer segments

    for classes and for masses.

    We shall infuse Indian brands with confidence and renewedambition.

    We shall be efficient, cost- conscious and committed to quality inwhatever we do.

    We shall ensure that our positive attitude, sincerity, humility andunited determination shall be the driving force to make us successful.

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    MANIFESTORewrite Rules. Retain Values.

    Our manifesto encourages us to explore unexplored areas and write

    new rules to create new opportunities and successes. Our focus instriving for a glorious future gives us strength and the ability to

    learn, unlearn and re-learn our ability to evolve.

    At Pantaloon Retail we do not wait for the future to unfold itself but

    create future scenarios in the consumer space and facilitate

    consumption because consumption means socio-economicdevelopment for our customers, employees, shareholders,

    associates and partners.

    Our customers will not just get what they need, but also get them

    where, how and when they need any product or service.

    We will not just post satisfactory results, we will write successstories.

    We will not just operate efficiently in the Indian economy, we will

    evolve it.

    We will not just spot trends, we will set trends by marrying our

    understanding of the Indian consumer to their needs of tomorrow.

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    COREVALUESOFTHECOMPANY

    Indianness

    confidence inourselves.

    Leadershipto be a leader, both inthought and business.

    Respect & Humility

    to respect everyindividual and be

    humble in our conduct.

    Introspection

    leading to purposefulthinking.

    Openness

    to be open andreceptive to new ideas,

    knowledge andinformation.

    Valuing and Nurturing

    Relationships

    to build long termrelationships.

    Simplicity & Positivity:

    Simplicity and positivityin our thought,

    business and action.

    Adaptability

    to be flexible andadaptable, to meet

    challenges.

    Flow

    to respect andunderstand the

    universal laws ofnature.

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    COMPANYTIMELINE

    2007 Future Group crosses the $1 billion turnover mark.

    2005 group moves beyond retailing starts diversification by acquiring galaxy entrainment, Indus League clothing andPlanet retail.

    2004 Central mall was launched

    2002 Food Bazaar, the supermarket chain, is launched.

    2001Big Bazaar, Indias first hypermarket chain, launched.

    1997Pantaloons, Indias family store, launched in Kolkata.

    1992 An initial public offer (IPO) was made in the month of May.

    1987 Company incorporated as Manz Wear Private Limited, launch of Pantaloons trouser, Indias first formal trouser

    brand

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    MAIN LINESOF BUSINESS1. Fashion - Pantaloons, Central, aLL, Brand Factory, Blue Sky, Top 10, Fashion

    Station, Big Bazaar, Lee Cooper (JV)

    2. General Merchandise - Big Bazaar, Shoe Factory, Navras, Electronics Bazaar,

    Furniture Bazaar, KB'S FAIR PRICE, Food Rite

    3. Electronics - eZone, Electronic Bazzaar, Koryo , Sensei, STAPLES (JV)

    4. Home Improvement - Home Town

    5. Furniture - Collection i, Furniture Bazaar, Home Bazaar

    6. E-tailing (online shopping) - www.futurebazaar.com- www.ezoneonline.in

    7. Books and music - Depot

    8. Leisure and entertainment - Bowling Co., F123, TGIF (Thank God it's Friday!)

    9. Wellness - Star & Sitara, Tulsi

    10. Telecom and IT - Gen M, M Bazaar, M-Port, ConvergeM, Future Axiom, T 24,

    One Mobile (in alliance with TATA Teleservices)

    11. Consumer durables - Koryo, Sensei, IPAQ

    12. Service - E Care, H Care, Design & Service

    13. Malls - Central (Bangalore, Hyderabad, Pune, Mumbai,Kochi, Vadodara,

    Gurgaon, Indore, Ahmedabad, Thane, Surat)

    14. Investment and savings - Insurance: ULIP, Pension, Endowment, etc.

    http://www.futurebazaar.com/http://www.ezoneonline.in/http://www.ezoneonline.in/http://www.ezoneonline.in/http://www.ezoneonline.in/http://www.ezoneonline.in/http://www.ezoneonline.in/http://www.futurebazaar.com/http://www.futurebazaar.com/http://www.futurebazaar.com/http://www.futurebazaar.com/http://www.futurebazaar.com/
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    Revenues

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    REVENUES Retail is Indias largest industry. The sector has witnessed an immense growth in the last few

    years.

    The key factors responsible for the retail boom have been the change in consumer profile and

    demographics, increase in the number of international brands available in the Indian market,

    economic implications of the government, increasing urbanization, credit availability,

    improvement in the infrastructure, increasing investments in technology and real estate building

    a world class shopping environment for the consumers.

    Kishore Biyani of Pantaloon Retail India Limited (PRIL) laid foundations for organized retailing

    India.

    Following Pantaloons successful venture many Indian business giants such as Reliance, Bharti,

    Birla and others entered into this sector, which are operating all across the major cities of India.

    Organized retailing faces both challenges as well as opportunities not only from the traditional

    format but also from the Indian mentality and international world in generating revenues.

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    Consolidated Revenues of Pantaloons Retail

    0

    2000

    4000

    6000

    8000

    10000

    12000

    14000

    2008 2009 2010 2011 2012

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    SALES & EPS TRENDThe profitability of the company is expected to improve, going forward, due to higher share of thelifestyle segment and private labels, cost reduction measures, economies of scale and implementationof better technology systems.

    The operating profit margin and net profit margin is expected to increase to 11% and 3%in FY12Efrom 10.5% and 2.2% in FY09, respectively.

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    IMPRESSIVESALESGROWTH The total revenue of the company has shown impressive CAGR of 50.3%over FY06-FY09 to reach Rs 6341.7 crore in FY09

    from Rs 1052.8 crore inFY05.

    This is on account of aggressive expansion in space from 2.03 million sq. ft. in FY05 to 9.65 million sq. ft. in FY09, 47.7%CAGR.

    This growth was driven by aggressive expansion of the Big Bazaar format.

    We expect the total revenue of the company to double to reach Rs 12473.6 crore in FY12E from Rs 6341.7 crore in FY09

    backed by 22.6% CAGR in retail space from9.65 million sq. ft. in FY09 to 17.8 million sq. ft. in FY12E.

    We also expect an improvement of 1.9% CAGR in revenue on account of higher share of lifestyle segment.

    We believe Big Bazaar will maintain its dominance in total revenue even post FY12E due to the high share of space in total

    space within the company.

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    Sales turnover and net profit of Pantaloons Retail & its

    competitors

    Name Sales

    Turnover

    Net Profit

    Pantaloons' Ret 5,702.19 293.65

    Trent 821.79 47.27

    Shoppers Stop 1,930.04 64.26

    Kewal Kiran 301.9 52.14

    Prozone Capital 7.9 -2.03

    Provogue 565.39 33.41

    Brandhouse 783.48 8.5

    REI Six Ten 614.05 0.32

    Cantabil Retail 164.54 -25.47

    Koutons Retail 164.65 -193.81

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    Growth

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    Pantaloons success and continuous growth in the

    Indian organized Retail market can be attributed toa number of factors, some of which have beenderived from the strategies of large retailers in the

    west, while others are completely tailor-made forthe Indian market.

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    REASONSFORTHEGROWTHOF PANTALOON

    The Retail Experiment Multiple Formats, MultipleBrands

    Versatile Retailing

    Strengthening Back End Operations: Supply-Chain

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    GROWTH (INTERMSOF SALES)

    2009-2010 22%

    2010-2011 27%

    2011-2012 32% (Q5)

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    FACTORS DRIVING GROWTH

    Falling real estate prices

    E-tailing

    Increase in disposable income

    Customer aspiration Increase in expenditure forluxury items

    Low share of organized retailing

    Growing liberalization of the FDI policy in the past

    decade

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    GROWTH STRATEGY

    Pantaloon adopts following strategies in order toconsolidate its position as one of the leading operators inthe value retail segment.

    1. Increasing penetration in the country by leveragingPantaloon supply chain, distribution and logistics

    network.2. Emphasis on backward integration.

    3. Procurement from low-cost production centres outsideIndia.

    4. Increasing customer satisfaction and Pantaloon base ofloyal customers.

    5. Continue to upgrade information technology systemsand processes.

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    Business Model

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    BUSINESS MODEL FOR PANTALOONS

    Supplier: Suppliers are involved in carrying out thefollowing functions:

    Vendor management Cost and deal management

    Purchase order management

    Collaborative management

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    Purchase process:

    Supply chain visibility

    Warehouse management Transportation management

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    Store/shelf management:

    Store planning

    Inventory management Replenishment management

    Fresh item management

    Item publishing

    Order management

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    Sales/point of sales:

    Point-of-sales management

    E-payment Content management

    Online retailing

    Kiosks

    Self checkout

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    Customer:

    Customer loyalty management

    Voucher gift management Customer ordering management

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    Track and analyse:

    General ledger and account management

    Sales audit and invoice matching Workforce management

    Payroll processing

    Sales analysis and loss prevention

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    Planning:

    Sales planning

    Pricing management Promotion management

    Customer profiling

    Assortment management

    Category management

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    Central hub:

    Process improvement

    Six sigma implementation Radio Frequency Identification (RFID)

    implementation

    Enterprise security

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    Market Capitalization

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    WHATIS MARKETCAPITALIZATION?

    Market capitalization (or market cap) is the total value

    of the issued shares of a publicly traded company; it is

    equal to the share price times the number of shares

    outstanding.

    As outstanding stock is bought and sold in public

    markets, capitalization could be used as a proxy for the

    public opinion of a company's net worth and is a

    determining factor in some forms of stock valuation.Preferred shares are included in the calculation.

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    CATEGORIZATION

    Traditionally, companies were divided into large-cap,

    mid-cap, and small-cap. The terms mega-cap and micro-

    cap have also since come into common use, and nano-

    cap is sometimes heard.

    Different numbers are used by different indexes;[there is

    no official definition of, or full consensus agreement

    about, the exact cutoff values. The cutoffs may bedefined as percentiles rather than in nominal dollars.

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    CATEGORIES

    Mega-cap : Over $200 billion

    Large-cap : Over $10 billion

    Mid-cap : $2 billion$10 billion

    Small-cap : $250 million$2 billion Micro-cap : Below $250 million

    Nano-cap : Below $50 million

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    PANTALOONS & MARKETCAPITALIZATION

    As of 2010, it was the country's largest listed retailer by

    market capitalization and revenue.

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    LASTYEARSSHAREPRICES

    MARKET CAP

    (Rs Cr) 5,694.62

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    ASON JANUARY 24, 2013

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    HISTORIC PRICESOF PANTALOON RETAIL

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    SIMPLE MOVING AVERAGES

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    PRICE QUOTE

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    PROFIT& LOSS

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    COMPETITORS (ASON 24/JAN/2013)

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    Industry Analysis

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    OVERVIEW The Indian retail market is currently estimated at around $450 billion

    The sector is the second largest employer after agriculture, employing more than35 million people with wholesale trade generating an additional employment to anadditional 5.5 million people

    The sector has evolved dramatically from traditional village fairs, street hawkers to

    resplendent malls and plush outlets, growing from strength to strength

    The Indian retail market has witnessed consistent growth over the last few years,maintaining its share of around 30% of the GDP at current prices

    According to the Indian Council for Research on International Economic

    Relations (ICRIER), India is the seventh-largest retail market in the world

    India's retail market is expected to grow at 7% over the next 10 years

    EVOLUTION OF RETAIL IN INDIA

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    EVOLUTIONOF RETAILIN INDIA

    Initiation

    Conceptualization

    Expansion

    Consolidation

    Pre 1990s

    2010onwards

    2005-10

    1990-05

    Manufacturersopened their ownoutlets

    Pure play retailersrealised thepotential of the

    marketMost of them inapparel segment

    Substantialinvestmentcommitments bylarge IndiancorporateEntry in foodand general

    merchandisecategoryPan-Indiaexpansion to top100 citiesRepositioning

    by existingplayers

    Large scaleconsolidationMovement to

    smaller cities andrural areasMore than 56players withrevenues morethan USD700

    millionLarge scale entryof internationalbrandsFDI in single-brandretail up to 100 percent from 51 per

    centPlans afoot to

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    RETAIL INDUSTRY : KEY FACTS

    Market Size : USD 450 billion

    India is the 5th largest retail market in the world

    Data as of Dec

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    GROWTHRATE

    The retail sector in Indiais emerging as one of thelargest sectors in theeconomy

    By 2012, total marketsize is likely to touchUSD450 billion, thereby

    marking a CAGR of 5.9per cent since 1998

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    ORGANISED RETAIL

    Organised Retail Penetration (ORP) in India is low (5 per cent) compared to othercountries such as the US (85 per cent)

    This indicates strong growth potential for organised retail in India

    Indian retail market is in its nascent stage; unorganised players control the marketwith 95 per cent market share during 2011-12

    There are over 12 million mom-and-pop stores

    Organised retail in India is expected to be 9 per cent of total retail market by 2015and 20 per cent by 2020

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    FOODAND GROCERIES

    Food and groceries account for the largest share in revenues inIndia

    In 2011, Food and Grocery accounted for nearly 59.5 per cent oftotal revenues in the retail sector in India; Clothing and Fashionfollowed with a share of 9.9 per cent

    In 2011, 48 per cent of total household income in India was spenton food and groceries

    Demand for western outfits and readymade garments has beengrowing at 40-45 percent annually; apparel penetration isexpected to increase to 30-35 per cent by 2015

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    E C G O C OSS O C C GO S

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    EXPECTEDGROWTHACROSSPRODUCTCATEGORIESANDFORMATS

    Indias Grocery retailsegment is the mostattractive in the world

    Hypermarkets would bethe largest retailsegment, accounting for21 per cent of totalretail space by 201314

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    Major contributor to GDP High Growth Rate Indian consumers have high disposable incomes, which translates

    into high consumption levelStrength

    Highly unorganized Shortage of talented professionals Low productivity compared to international players

    Weakness

    Increasing awareness of consumers about products and services Innovation for new product development Retail sector in rural India is almost untouched, presenting

    tremendous opportunity Global retail giants see India as a key market

    Opportunity

    ThreatRigid government policies and regulations restrict the entry of newplayers Price competition among retailers puts downward pressure onmargins

    Economic slowdown is having an adverse effect on consumerspending

    R F I

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    RETAIL FORMATIN INDIA

    Mono/exclusive

    branded retailshops

    Multi-branded

    retail shops

    Convergence

    retail outlets

    e-Trailers

    Exclusive

    showrooms either

    owned or

    franchised out by a

    manufacturer

    Focus on particular

    product categories

    and carry most of

    the brands available

    Display most of

    convergence as

    well as

    consumer/electroni

    c products,

    includingcommunication and

    IT groupIt is an online

    shopping facility for

    buying and selling

    products and

    services; the facility

    is widely used for

    electronics, health

    Complete range

    available for a given

    brand, certifiedproduct quality

    Customers have

    more choices as

    many brands are on

    display

    One-stop shop for

    customers; many

    product lines of

    different brands on

    display

    Highly convenient

    as it provides 24X7

    access, saves time,

    and ensures secure

    transaction

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    TOP 10 PLAYERS

    Company

    Name

    AnnualRevenue

    (Crores INR)

    Market

    Share

    Company

    Name

    Market Cap

    (Crores INR)

    Pantaloon Ret4325 41% Pantaloon Ret 470140%

    Shoppers Stop1929 18% Shoppers Stop3022 26%

    Koutons Retail1204 11% Trent 246321%

    Brandhouse 737 7% Kewal Kiran 875 7%REI Six Ten 717 7% Provogue 284

    2%

    Trent 686 6% REI Six Ten 249 2%Provogue 562 5% Brandhouse 72 1%Kewal Kiran 234 2% Koutons Retail63 1%Cantabil Retail186 2% Arunjyoti Enter57 0%

    Arunjyoti Enter79 1% Cantabil Retail26 0%

    TOTAL 10659 TOTAL 11812

    COMPETITIVE LANDSCAPE IN THE INDIAN RETAIL

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    COMPETITIVELANDSCAPEINTHE INDIAN RETAILSECTOR

    Retail

    Departmental Stores

    Hypermarkets

    Supermarkets/Convenien

    ce Stores

    SpecialtyStores

    Cash &Carry Store

    Pantaloon has65 stores

    Trent operates

    59 stores

    Shoppers Stop

    has 51 stores

    Reliance Retail

    has launchedTrends in thisformat

    Pantaloon Retailis the leader inthis format with160 Big Bazaarstores

    HyperCITY,Trent (StarBazaar),Spencers

    (Spencer Hyper),Aditya Birla Retail(More.) and

    Reliance areother la ers

    Aditya BirlaRetail (More.,640 stores)

    Spencers

    (Daily, 220stores)

    Reliance Fresh

    (453 stores)

    REI 6Ten (350

    stores) are the

    major players inthis format

    Titan Industries is alarge player, with320 World of Titan,130 Tanishq and 177Titan Eye+ shops

    Vijay Sales, Croma,E-Zone and Viveksare into consumerelectronics

    Landmark,

    Crossword andOdyssey focus onbooks, gifts and

    entertainment

    Metro startedthe cash-and-carry model inIndia; thecompanyoperates fivestores across

    Mumbai,Kolkata,Hyderabad andBangalore

    Bharti Walmartstarted cash-

    and-carryoutlets, with the

    KEY STRATEGIES BY INDIAN RETAILERS

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    KEY STRATEGIESBY INDIAN RETAILERS

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    KEY POINTERS

    Supply: Players are now moving to Tier II and Tier IIIcities to increase penetration and explore untappedmarkets as Tier I cities have been explored enough andhave reached a saturation level.

    Demand: Healthy economic growth, changingdemographic profile, increasing disposable incomes,changing consumer tastes and preferences are some of

    the key factors that are driving and will continue to drivegrowth in the organised retail market in India.

    Barriers to entry: Reforms by India in opening up its

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    Barriers to entry: Reforms by India in opening up itseconomy have greatly improved trade prospects, butmajor barriers still exist such as regulatory issues, supply

    chain complexities, inefficient infrastructure, andautomatic approval not being allowed for foreigninvestment in retail. But, some of these are set to changewith FDI in multi-brand retail set for approval.

    Bargaining power of suppliers: The bargaining powerof suppliers varies depending upon the target segment,the format followed, and products on offer. Theunorganized sector has a dominant position, still

    contributing 95% of the total retail market. There are fewplayers who have a slight edge over others on account ofbeing established players and enjoying brand distinction.Since it is a capital intensive industry, access to capital

    also plays an important part for expansion in the space.

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    Bargaining power of customers : High due to wideavailability of choice. With FDI coming in, this will

    increase further.

    Competition: High Competition is characterized by manyfactors, including assortment, products, price, quality,

    service, location, reputation, credit and availability ofretail space etc. New entrants (business houses andinternational players) are expected to further intensify thecompetition and so would the foreign players' entry.

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    DEMAND SIDE GROWTH DRIVERS

    Rise in Incomes and Purchasing Power

    Emergence of the Consumer Class

    Change in Consumer Mindsets

    Indian Demography(Young and Middle Aged)

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    Easy Consumer Credit

    Attitude to "Splurge rather than Save

    A perpetual hunger towards possessing quality/branded

    merchandise

    Influence of the West on Indian Consumers

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    SUPPLY SIDE GROWTH DRIVERS

    Govt. Support towards FDI

    FII Flows

    Surplus Supply of Land across Indian Cities

    Increased Profit Margins Short Supply Chain

    G

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    GOVERNMENTINITIATIVESANDPOLICIES 100% FDI is permitted under the automatic route for trading companies for cash

    & carry trading and wholesale trading

    The Cabinet also gave the nod for raising the FDI limit in single-brand retailventures to 100%

    Reduction in incidence of the excise duty on branded apparels from 4.5% to3.6% is likely to boost the demand for branded apparels, and benefit companies

    like Provogue and Raymonds

    The Government is planning to remove the old tax systems to simplify the taxcalculation and avoid double taxation in Indian retail. New Goods and ServiceTax (GST) will simplify the tax structure

    The government is in talks to allow foreign direct investment up to 51% in multi-brand retailing,US Secretary of State Hillary Clinton on her recent visit to India,pitched for the opening up of the Indian retail market for foreign directinvestment (FDI).

    The FDI in retail would allow US multi-brand retail chains like Wal-Mart to openstores in India

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    SEGMENTAL ANALYSIS

    The structure of Indian retail is developing rapidly with shoppingmalls becoming increasingly common in the large cities however the

    traditional formats like hawkers, grocers etc. continue to co-exist

    with the modern formats of retailing

    MAJOR SEGMENT ANALYSIS- FOODAND

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    GROCERY Business Monitor International (BMI) forecast that sales

    through Mass Grocery Retail outlets to reach to USD 27.67billion by 2015

    According to industry estimates, lack of supply chaininfrastructure results in 40% loss of farm produce;investment in back-end infrastructure should help reducethis

    Sourcing of processed food from SMEs could result in

    higher margins

    Political support for FDI in food and grocery may facechallenges and many states may not allow FDI or else allowwith more restriction

    Hypermarkets and supermarkets are the best suited retailstructure for this segment

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    MAJOR SEGMENT ANALYSIS- APPAREL Readymade and western outfits sales are growing at 40-

    45% annually

    Opening of multi-brand apparel retail for FDI is notexpected to face major political deliberations

    For apparel retail, investment in back-end infrastructure liesin creation of warehouses

    Manufacturing facilities (for private label brands) andlogistics is most likely to be outsourced

    International retailers could have private label brandssourced from the SME segment

    Departmental stores is the best suited retail structure for

    this segment

    MAJOR SEGMENT ANALYSIS- FURNITUREAND

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    FURNISHINGS

    This category faces stiff competition from small timetraditional retailers as well as individual carpenters (Indiahighly customization focused)

    For furniture retail, options for investment in back-endinfrastructure lies in creation of manufacturingfacilities/warehouses

    Some of the furniture products could be sourced from theSME segment

    FDI in furniture retail is not expected to face major politicaldeliberations

    Specialty retail outlet is best suited structure for thissegment

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    Penetration level of modern retail is just 4% andthere is a huge untapped potential in this segment

    Private label brands in some of the productcategories can be sourced from the SME segment

    From Dhoni announcing 200 gyms to staggeringsales of Shehnaz Hussain/Biotique type local brandsto foreign brands like MAC, Clinique etc.,thissegment is all set to explode for the health & beautyconscious Indian youth

    MAJOR SEGMENT ANALYSIS- BEAUTYAND WELLNESS

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    GROWTHVALUEPROPOSITION

    EMERGING RETAIL FORMATS - LUXURY

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    RETAILING A decade ago luxury retail in India was onlymeant for the consumption of elites. Thespending habits of a consumer have redefinedthe meaning of luxury - luxurious goods have

    become necessities, not just for the rich but alsofor the middle class population. For a commonbuyer, the outlook for luxury has changed from anaspirer to an acquirer

    The Indian luxury market stood at around USD5.8 billion and expected to grow to make Indiathe twelfth largest luxury retail market in the

    world by 2015

    The Indian luxury Industry is growing at a rapidpace with a CAGR ~20% and shall grow tonearly double of its current size over the next 5years

    An increase in the young workingpopulation especially women and

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    population especially women andgrowing opportunities in the servicesector

    Growing incomes coupled with optimismabout the future

    Easier consumer credit & loans

    Increase in credit card spending

    Real estate development in the country

    On-going liberalization of retail sector

    O th l t f I di l i d t h it d i ifi t

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    Over the last few years, Indias luxury industry has witnessed significanttransformation and advancement. A short visit to Delhis Emporio mall or MumbaiPalladiums will be proof enough for this as you see people queuing up to goinside in the middle of an afternoon and thousands of people walking out withred, green, yellow bags with Gucci, Ferragamo, Tods, Harry Winston, Hermes all

    over them. India used to be a production outsourcing destination for a long time, but now

    due to a steadily growing economy and globalized business environment, Indiahas rapidly transformed into a large market for Luxury goods

    In view of the growing importance of the country in the global luxury industry,Mint, Indias leading business daily every year conducts a conference whichbrings together the stakeholders to a common platform

    The fol lowing are the views o f the Indu stry Experts f rom the recent IndianLux ury co nference organized by Mint :

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    KEY CHALLENGES

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