Panamax Bridge2Ccall - Prepaid retail switching solution
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Transcript of Panamax Bridge2Ccall - Prepaid retail switching solution
www.panamaxil.com Private & Confidential
Bridge2Call v3.0 presentation
www.panamaxil.com Private & Confidential
Contents
2
1
About Panamax
2
Bridge2Call overview
3
Bridge2Call modules
4
Engagement models
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About Panamax
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Who we are
4
Who we are Established in 2001
Technology division of Bankai group
Serving Telcos, Banks, Financial Institutions, Carriers, Merchants, Aggregators & Service providers
ISO certified organisation
Stable, profitable and fast-growing technology solutions provider
Our product portfolio
300+ people | HQ – New York, R&D centre - India | Global
presence | 4 product offerings | 1 unwavering commitment
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Panamax journey
20012004 2007
2009
Bridge2CallPrepaid retail platform
for calling cards, residential and enterprise VoiP
services
2010
BillCall 2.5Carrier grade billing with mediation and business
automation
MobiFinmCommerce
platform to cater to evolving financial
eco system
BillCall-2.6Enhanced carrier grade billing with new features like account
managementRA, prepaid management
2012
iMaxIntegrated
carrier switching platform for whole sale
carriers
2013
BillCall 3.0
Enhanced BillCall for
dynamic routing, switch
monitoring, Mobile apps
2014
mToolKit
Sales force and back office automation for
Banking industry
Our vision
To create an unbeatable business model through which we seamlessly
deliver superior software products to global communication service
providers and provide strong support to boost their efficiencies.
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Our customers
6
“ ….you are not just about giving your clients a solution, but you go a further mile and engage with the clients (sharing your experiences in other markets you are in) to make sure that he is as relevant as possible to the targeted or local market. This has boosted our confidence to believe that in you we have the right technology partner. “
Customer speak…
Chief Executive OfficerLeading aggregator in
Botswana
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Bridge2Call overview
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Bridge2Call overview
8
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Calling card overview
10
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Calling card features
11
Cut through dialing support
Speed dial, Hotline and Favorite dial
Last minute, Expiry and Balance announcement
Promotion & advertisement
PIN and PINLESS (ANI) Authentication
Black list / White list management
Multiple languages
Limit on maximum duration of calls
Real time disconnection for insufficient balance call
Last destination redial
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Call back overview
12
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Call Back features
13
Call Back to Only Registered Customer
PIN based Call Back to every customer
Register customer first time via PIN and Call Back
Dual Leg Billing Support with flexibility
Call Back Tariff Support
Country and State wise Call Back provisioning
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INTS (International Number Transferring Service / DID retail overview
14
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INTS features
15
Access Number based Account Management
Separate Tariffs for Access number billing
Access number mapping to any number including SIP extension
Black List / White List enforcement
Global Roaming
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IP Office overview
16
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IP Office features
17
Department, Employee and Extension management
Incoming Access Number management and charging
Call Forwarding (No / Unconditional / Conditional)
Call Transfer (Blind / Attended)
Call Recording & Voicemail
Call Conference (3-way server side call conferencing)
Auto Attendant
Day / Night Mode Control / Time Conditions / Time Groups (Schedules)
Phone Dictionary Management
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VoBB (Voice over Broadband) overview
18
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VoBB features
19
SIP Registrar
SIP Authentication based on IP
SIP Soft Phone, SIP IP Phone support
RFC 3261 Compliant
Forward multiple Access numbers to SIP Registered Extensions
SIP TLS & SRTP support
Internal calling & charging facility
3 way server side conferencing
Call recording & voicemail (Email & Voicemail box)
Customer web portal
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Call Shop overview
20
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Call Shop features
21
Customer bill invoicing
Internal calling and charging facility
Booth & Transaction Management
Sell Rate (Call Rate offered to customer) can be managed by the booth owner
Checking for Product Rate according to the plan
Uncomplicated interface
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SIP Trunk overview
22
InternetITSPBridge2Call Switch
NATed LAN
PBX
SIPClient Phone
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SIP Trunk features
23
Prepaid / Postpaid Customers
SIP Register / IP based call authentication
Caller ID setting
SMS and Email alerts to customer on low balance
Customer Bill Invoicing
Control simultaneous calls per customer
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Key features & benefits
24
Robust, secure, scalable, fast switching
One stop platform for launching retail business
Easy to integrate & deploy - 100% web access
Complete carrier management solution
Quick and easy to use
24x7 support
High performance @ low cost, flexible commercial models
• Class-5 soft switch with integrated service delivery platform
• Instant launch of • INTS• Prepaid calling cards • Call back services • SIP telephony (VoBB)
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Bridge2Call architecture
25
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Platform core modules
Reseller Management
Subscriber management
Client tariffAdvance call
surcharge support
Call control rule support
Carrier management
Access number management
Dynamic IVR flow
Alert & notification
Web admin access
3rd party integration
BillingReport E-Commerce
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Reseller management
27
Reseller Profile Management
Reseller Billing support base on Activation or First Use
Reseller Statement Management
Reseller Discount Management
Discount configuration at each activation
Reseller Payment Management
Payment Adjustment Support
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Subscriber management
28
Multi subscription support
Recharge Support Via Card and Voucher
Denomination with Face Value and Top Up Value
Control number based activation and deactivation
Grace period and balance transfer
Shelf Life to protect misuse of stock
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Client tariff
29
Import & Export Rates for Tariff in CSV format
Service based tariff
IVR Announcement Tariff
Grid based view and edit controls for faster access and manipulation
Formula based charges
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Advance call surcharge support
30
Connection and Disconnection Fee per call
Toll Free Surcharge Configuration
Advanced Taxation Formula
Advanced Complex Rate Formula
Advanced Promotion Formula Support – Specific Destination
Stale & Drag Charge
No Gimmick Period Definition
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Carrier management
31
Advanced manual routing
Multiple carrier rate management
Carrier group management
Import & Export Rates in CSV format
Real time Priority and LCR based routing
Call Tracking among multiple carriers
Multiple Trunk for carrier
Code based Rate Block
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Call control rule support
32
Payphone Detection
Call Restriction Rule
Fraud Detection
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Access number management
33
IP Based Authentication for Access Number Providers
Language Setting per Access Number
Rate Setting for Access Numbers for better cost management including Payphone Cost
Access Number grouping based on service offering
Bulk Access Number insertion via CSV File Import
Access Restriction on Access Number (Country wise and State Wise) for better service control
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Dynamic IVR flow
34
Access Number IVR profile
Product Plan IVR profile
IVR based recharge
Service IVR to set up services like speed dial, hot line etc.
IVR Language Control
Sound File Upload and Management
Customer Care IVR connectivity from main platform
GUI based dynamic IVR flow control
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Alert & notification
35
Active Alert for real time notification
Passive Alert for period based notification
Email Alerts
SMS Alerts
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Web admin
36
Partition Management to create new layer to manage Users, Carriers, Products, Resellers, Tariffs and Access Numbers
Department management to create group wise Access Policy Management
User Creation with Access policy of Department and Partition
User Profile Management
Multiple Time Zone and Different Date Format according to User Profile
Number Precision according to User Profile
Dynamic Access Layer according to User Privileges
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3rd party integration
37
Web Service Support for Third Party Integration
SOAP-XML, Rest API Support
Secure communication with HTTPS and SSL with Vendors
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Report
38
Inquiry report for various customer specific queries
Detailed traffic reports based on Product, Carrier, Access Number & Batch
Detailed Financial Reports
Detailed Product Reports to see product life cycle and subscriber life cycle management
Live Call Monitoring
Automated Email Report
Trace reports for technical troubleshooting
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Billing
39
Real Time Billing integrated in the system
Reseller Billing based on activation or first use
Account Statement Management for Resellers
Real Time Credit Management for Resellers
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eCommerce
40
Content management system within the Admin panel
Real-time Content Delivery
Payment Gateway Support
Template Support
SSL Secured
SEO friendly content management
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Engagement models
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Engagement models
42
License model
B2C application license
Professional services
AMC support
Infra
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B2
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2 o
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B2
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Hosted model
B2C application license
Professional services
AMC support
Infra
stru
ctu
re fo
r ho
stin
g
B2
C a
pp
lica
tion
m
an
ag
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2 o
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)
B2
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op
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Telco ScopePanamax Scope
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PMX/MKTG/B2C/PPT/1.0