Oxford School of Hospitality Management

Donald Sloan Dalene ClaassenHead of School Programme Administrator

Welcome to BSc (Hons) International Hospitality Management (HO)

Programme Lead

Angela Maher

Setting the SceneWhat are the objectives of today?

Subject Meeting AgendaWhat will I know by the end of this meeting?

•The modules that make up your programme •The programme regulations •Mutual expectations•How to find help•Placement information•Next week – where, when and why

The rest of the week

Meet my Academic Adviser (have you signed up for an appointment?)Student Support Co-ordinators Explore the campusWheatley Festival

Jargon Buster

•Programme Lead•Module Leader•Seminar Leader•Academic Adviser•Student Support Co-ordinator

•PIP•Programme•Module•Brookes Virtual•Mitigating Circumstances•Virtual Office Door•Office hours

Quiz

wiki.brookes.ac.uk/display/fobind

Stage I of my programmeBSc (Hons) International Hospitality Management (HO)

Semester 1U54000 Management in International Hospitality and Tourism (Wed 9-12)

U57200 Context of International Tourism (Mon 5-7)

Semester 2U54004 Operational Finance (Wed 9-12)

Across Semester 1 and Semester 2U54003 Hospitality Operations - Runs over 4 weekdays and you will be scheduled for two days in both semesters (please check your timetable) <This is a double credit module>

U54005 Personal and Professional Development (Tue 10-12 or Thur 10-12 or Thur 1-3)

Sept 2013Add U54010 SWE Year

Compulsory First Year Modules

Stage I of my programmeBSc (Hons) International Hospitality Management

Level 4 elective modules

U50003 Essential Information Skills

U58003 Global Business Communications

U58004 Planning a Successful Event

Choice of language modules offered by the School of Arts and Humanities

U61500 French 1AU61501 French 1BU62500 Foundation A in ItalianU62501 Foundation B in ItalianU62700 Mandarin Chinese 1AU62701 Mandarin Chinese 1B

U63010 Japanese 1AU63011 Japanese 1BU63500 Spanish 1AU63501 Spanish 1B

International Student Modules

Overseas Student Programme – U95002•Study advice•Not assessed•1 hour per week, weeks 1-4

Academic English Support for International Undergraduates•U70910 Academic Writing for Business•U70906 Academic Listening and Speaking•U70901 Academic Reading for Writing and Speaking

In additionFree non credit bearing classes, tutorials and independent study resources in the language skills needed for academic tasks.

Deadlines for registering your programme

When?Deadline for changes to this semester’s timetable is

5pm this Friday September 21st.

How? Look at your PIP page for information about elective modules and think about

which two you would like to do,

Check they do not clash with your compulsory modules,

Put them on your PIP “record and results” page and print out your first semester timetable and programme (help available with this at the drop-in session today 9am-5pm Fhg10a)

Confirm them (or make changes) with your Academic Advisor at your meeting tomorrow or Friday morning.

Where to go for help 1

Student Handbook (printed)• Useful contact details• Programme structure• Academic year explained• How to make the most of being at Brookes

Online from the Brookes homepage• Supporting Students Handbook• A-Z of student services• Study resources and Support Services

wiki.brookes.ac.uk/display/fobind

Where to go for help 2

In the Faculty

Academic Advisers (Office Hours)

Module Leader

Seminar Leader

Student Support Coordinator

Student Support Coordinators

Linda Heap Martina Kaupp-Roberts Izzy Bunn Michelle Hicks

Email: ssc-business@brookes.ac.uk

Telephone Gipsy Lane: 01865 483424

Telephone Wheatley: 01865 485567

Where to go for help 3

Student Support Co-ordinators

This week at Gipsy Lane:

Thursday 20th September, Gipsy Lane9am to 5pm in Fhg10a, Fuller Building

Friday 21st September, Gipsy Lane9am – 5pm Fhg10a, Fuller Building

Where to go for help 3

Student Support Coordinator Office Hours

at Gipsy Lane (from week 1)

Fh104a (Fuller Building)

• Monday 10-2 • Tuesday 10-2• Wednesday 9-12 • Thursday 10-2• Friday 10-2

Where to go for help 4

Outside the FacultyHelp desks all week (http://www.brookes.ac.uk/new/arrivals/help)

Academic Management OfficeFinance OfficeAccommodation OfficeLibrary helpdeskIT SupportUpgradeStudent Union

Your Academic Adviser Meeting

Have you signed up to see your AA tomorrow or Friday?

Don’t forget to take with you•Your printed programme•Your printed timetable•Your completed green form with photo

What information do I need for next week?

1. Have you chosen the modules you want?

2. Do you have four module credits per semester?

3. Do you have your printed timetable?

4. What time do you start your classes?

5. Where do you need to be for your classes?

6. Do you know where the class is located (campus AND building)?

7. Do you know the bus times if you need to be at Wheatley?

8. Do you know how to log into and use BV and PIP

Module FormatModule Format

Module Guide (on Brookes Virtual and/or printed copy) includes:

learning outcomes that you must achieve to pass the module

Assessment tasks, deadlines and marking criteria

Reading lists

Each module represents 150 hours of student effort; average 10 hours per week per module

You are expected to study substantially outside of the contact time.

Learning is a PARTNERSHIP

WE can provide the learning opportunities but YOU must take advantage of them

Engaging with the curriculum (each module requires 150 hours worth of student effort)

Engaging with tutors (available through office hours)

Engaging with your peers (team work a critical element in your experience – the whole is great than the sum of its parts!)

The first year of your course is critical for success

Your attitude will determine your experience

The more you engage the more you will get out of your experience

How you present and conduct yourself will determine how others engage with you

How you communicate with others is criticalVerbal communicationNon-verbal communicationEmail communicationRegular communication

Getting the right work/social life balance is KEY

Student Reps and Bacchus

STUDENT REPS•Pro-active representation•How do I sign up?•Who can tell me more?•Welcome lunch in Week 2

BACCHUS STUDENT SOCIETY•Social and educational activities•How do I sign up?•Bacchus elections•Look out for emails

Communication with your tutors and others

Staff have times when they can see students posted outside their office door

Email is the most effective way to communicate with staff but make sure you:

Put a short description of nature of query in ‘subject’ heading

Use the person’s name (Dear Angela or Dear Angela Maher)

Keep your language professional and clear (and check spelling!)

Sign off with your full name and student number

Supervised work experience

Information session in week 3

Individual internal interview (week 7 – 9)

CV development and feedback = Semester 1

CV sent to employer January / February

One year full time paid placement

Pay own visa and flights if overseas placement

Get yourself prepared – some preparatory activities in PPD module, but you need to do more

Examples of work placement opportunities

The Dorchester, Park Lane, LondonThe Ritz Hotel, LondonCrowne Plaza, Hilton Head Island, USAFour Seasons, Boston and Palm Beach, USA Hilton Cavalieri Hotel, RomeFour Seasons Hotel, DublinIntercontinental Hotel, BerlinCrystal Holidays (ski/summer), European resortsDisneyland, USA and Paris National Trust Head Office, UKNeilsen Holidays (summer/winter)TUI Sales Offices (Thompson, First Choice, etc)

…….and many, many more in UK and worldwide

My To Do List

• Check my programme on PIP to make sure I have four module credits per semester and no errors

• Meet my Academic Adviser today/tomorrow• Book my week 2-4 meeting with my Academic

Adviser• See the SSCs if I have concerns about my

programme that my AA can’t help with • Print out my timetable – don’t forget to check again

Monday morning in case of last minute changes• Pick up a campus map and check where I need to

be for ALL my classes next week