Overview of Today’s Presentation

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HCQ P MEDICARE’S HEALTH CARE QUALITY IMPROVEMENT PROGRAM MEDICARE’S HEALTH CARE QUALITY IMPROVEMENT PROGRAM 1 1 Overview of Today’s Overview of Today’s Presentation Presentation Strategies available to CMS to improve quality Focus on public reporting and consumer information Current Quality Initiatives, with focus on Hospital work

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Overview of Today’s Presentation. Strategies available to CMS to improve quality Focus on public reporting and consumer information Current Quality Initiatives, with focus on Hospital work. Pursuing Excellence. WHAT WE CAN DO TO IMPROVE QUALITY. MANAGE PROCESS IN PARTNERSHIP - PowerPoint PPT Presentation

Transcript of Overview of Today’s Presentation

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Overview of Today’s PresentationOverview of Today’s Presentation

• Strategies available to CMS to improve quality

• Focus on public reporting and consumer information

• Current Quality Initiatives, with focus on Hospital work

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0% 100%

LEVEL OF PERFORMANCE

NU

MB

ER

OF

OB

SE

RVA

TIO

NS

1998-1999

2000-2001

2024-2025(Projection)

Pursuing ExcellencePursuing Excellence

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33WHAT WE CAN DO TO IMPROVE QUALITY

IDENTIFY IMPROVEMENT OPPORTUNITIES AND SELECT APPROPRIATE IMPROVEMENT INTERVENTIONS

ADOPT OR DEVELOP MEASURES

COLLECT & ANALYZE DATA

SELECT PRIORITY AREAS

MANAGE PROCESS IN PARTNERSHIP WITH STAKEHOLDERS

ESTABLISH&

ENFORCE STANDARDS

STRUCTURE COVERAGE

AND PAYMENTS TO IMPROVE

CARE

SUPPORT STANDARD METHODS

GIVE CONSUMERS

INFOR-MATION

AND ASSISTANCE

TO MAKE CHOICES

PROMOTE OR CREATE

COLLABORA-TIONS ANDPARTNER-

SHIPS

GIVE PLANS,

DOCTORS&

PROVIDERS TECHNICAL

ASSISTANCE

REWARD DESIRED

PERFORM-ANCE

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CMS Approach to QualityCMS Approach to Quality

• Announced November 2001 by Secretary Thompson:– Empower consumers to make more informed

decisions regarding their healthcare– Stimulate / support providers & clinicians to improve

the quality of health care

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A focus on consumer information, A focus on consumer information, complemented by additional tacticscomplemented by additional tactics

ESTABLISH&

ENFORCE STANDARDS

REWARD DESIRED

PERFORM-ANCE

SUPPORT STANDARD METHODS

GIVE CONSUMERS

INFOR-MATION

AND ASSISTANCE

TO MAKE CHOICES

PROMOTE OR CREATE

COLLABORA-TIONS ANDPARTNER-

SHIPS

GIVE PLANS,

DOCTORS&

PROVIDERS TECHNICALASSISTANCE

STRUCTURE COVERAGE

AND PAYMENTS

TO IMPROVE CARE

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66Comparative Quality Information on Comparative Quality Information on www.medicare.govwww.medicare.gov

• Medicare Health Plan Compare - 1999

• Dialysis Facility Compare - 2001

• Nursing Home Compare - 2002

• Home Health Compare – 2003

• Hospital Compare – 2004

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The National Voluntary Hospital The National Voluntary Hospital Reporting InitiativeReporting Initiative

• A partnership– American Hospital Association, Federation of

American Hospitals, Assoc of American Medical Centers, The Disclosure Group (consumer, union and private purchaser advocates), National Quality Forum, JCAHO, American Medical Association, Nat Assoc of Hosp for Children and Related Inst, Agency for Healthcare Research and Quality, AFL-CIO

• Public reporting and building of a data infrastructure simultaneously

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The National Voluntary Hospital The National Voluntary Hospital Reporting InitiativeReporting Initiative

– Phase I: report starter set of 10 measures (NOW in progress)

– Phase II: report standardized patient perception of care survey (HCAHPS) (late 2004 at earliest)

– Phase III: more measures

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The Premier Hospital Quality Incentive Demonstration

• A demo is a way for CMS to send a new message, to test new payment methods

• This demo: Test how/if financial incentives drive superior quality inpatient care

• CMS demonstration with Premier, Inc.• Reports the performance data on

www.cms.hhs.gov

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The Premier Hospital Quality Incentive Demonstration

5 clinical conditions (34 measures)– Acute MI

– Heart Failure

– Pneumonia

– Coronary Artery Bypass Graft

– Hip and Knee Replacement

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The Premier Hospital Quality Incentive Demonstration

• Top 50% of hospitals in each clinical area publicly acknowledged on CMS website

• Bonuses for top 2 deciles for each condition– Top decile given 2% bonus of their Medicare

DRG payments for that condition– Second decile given a 1% bonus

• Possible penalty in third year for laggards

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One possible payment scenarioOne possible payment scenario

1st Decile

Hospital 2

Condition X

Condition X

Condition X

Top Performance Threshold

Payment Adjustment Threshold

2nd Decile

3rd Decile

4th Decile

5th Decile

6th Decile

7th Decile

8th Decile

9th Decile

10th Decile

Year One Year Two Year Three

1st Decile

2nd Decile

3rd Decile

4th Decile

5th Decile

6th Decile

7th Decile

8th Decile

9th Decile

10th Decile

1st Decile

2nd Decile

3rd Decile

4th Decile

5th Decile

6th Decile

7th Decile

8th Decile

9th Decile

10th Decile

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The Premier Hospital Quality Incentive Demonstration

• Voluntary

• Eligibility: Hospitals in Premier Perspective system as of March 31, 2003

• 300 hospitals anticipated to participate

• Demonstration Project: test of concept

• Could be expanded (with modifications) in the future

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Doctor’s Office Quality (DOQ) Doctor’s Office Quality (DOQ) Project (early stages now)Project (early stages now)

• Topics: Preventive care, DM, HTN, CAD, HF, Osteoarthritis, Depression, patient perceptions of care, assessment of systems of care.

• Clinical measures– Developed in conjunction with AMA/Consortium and

with expert panel

– Exploring ability to create composite score

– Exploring use of claims-based data, EHRs.

• Process improvements– Care reminders, other

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DOQ-IT: ObjectivesDOQ-IT: Objectives

• Promote adoption and use of IT in physician offices

• Create infrastructure for QIO to receive data from electronic office-based systems for use in confidential technical assistance and public reporting

Just starting this – completing some early contracting

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DOQ-IT: What QIOs will doDOQ-IT: What QIOs will do

• Assist physicians in decision to adopt– Costs and benefits– Systems availability – registry/EHR – Systems information

• Provide implementation assistance– Technical issues– Workflow redesign

• Receive electronic data from physicians and provide improvement assistance– EHR specifications for clinical measures and systems

operating reports– Process redesign to support chronic care management

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DOQ-IT: Potential DemonstrationDOQ-IT: Potential Demonstration

• Requirements for payment– Adopt specified IT systems to improve safety/quality

and to manage patients with chronic disease» Full EHR or

» E-Rx, e-lab results management, e-registry

– Demonstrate use of such systems through electronic data transmitted to QIO

– Meet performance targets – public reporting

– Meet cost reduction targets (in aggregate)

• Coordination with Bridges to Excellence program

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More InformationMore Information

• http://www.cms.hhs.gov/quality/

Fact sheets on: Hospital Quality Initiative; 3 State Hospital Pilot; H-CAHPS; Nursing Home and Home Health Quality Initiatives, more

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Thank youThank you

Barbara R. Paul MD

410-786-5629

[email protected]