Our Haven… Your Peace of Mindnmsimages.blob.core.windows.net/nmsimages/Haven Resorts...Special...

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ha·ven Noun: haven; plural noun: havens “a place offering favorable opportunities and conditions” synonyms: sanctuary, oasis, retreat Our Haven… Your Peace of Mind havenresorts.com [email protected]

Transcript of Our Haven… Your Peace of Mindnmsimages.blob.core.windows.net/nmsimages/Haven Resorts...Special...

  • ha·ven

    Noun: haven; plural noun: havens

    “a place offering favorable opportunities and conditions”

    synonyms: sanctuary, oasis, retreat

    Our Haven… Your Peace of Mind

    [email protected]

  • Haven Riviera Cancun is part of Hipotels, which fully owns and operates 29 hotels, located exclusively in the Balearic Islands, the Canary Islands, and Andalusia.

    In 2015, Hipotels began its first Mexico/Caribbean development which will include 3 resorts and1,500 rooms in the future.

    Haven Riviera Cancun Resort & Spa opened on October 5, 2018 – anadults-only, all-inclusive resortwith 333 guest suites.

    Haven Riviera Cancun is a proud member of Preferred Hotels & Resorts and its LVX Collection, The Hotel Collection 2020 by American Express and recent winner of the 2020 Tripadvisor Travelers’ Choice Award.

    [email protected]

  • Hello!

    My name is Aranzazu Kuri and I am the personal Wedding and Leisure Groups Planner for Haven Riviera Cancun.

    At Haven we truly care about the vision and needs of our mutual costumers in order to create a truly exclusive experience.

    Let’s start planning!

    Contact me for free consulting and to book a memorable Wedding or Leisure Group.

    CLICK HERE to contact me!

    [email protected]

    mailto:[email protected]

  • [email protected]

  • COVID-19 Safety Protocols

    • Have all rooms fully cleaned and sanitized daily

    • Have all the public areas, surfaces and touch points sanitized multiple times throughout the day

    • Have hand sanitizer dispensers available throughout the property

    • Enforce social distancing measures and continue to use throughout the resort

    • Keep all table set-ups and seating arrangements adjusted to meet safe recommended distances

    • Implement strict hygiene policies for staff

    • Remind our guests and employees of resources at their disposal

    • Offer guests the opportunity to have rooms cleaned less frequently

    • Abide by any new mandatory policies

    [email protected] havenresorts.com

  • Hotel Overview:

    • 15 min from Cancun airport

    • Adults only

    • 333 Jr. Suites & Suites (109 are in the Serenity Club)

    • Exclusive Serenity Club check-in area and lounge

    • 24-hrs all-inclusive including room service

    • 1 main and 4 a la carte restaurants – 3 snack bars

    • 9 bars including 2 swim-up bars

    • Beach & Pool waiter service

    • Coffee Shop

    • 3 pools & 1 giant jacuzzi

    • Full service Spa &Gym

    • Romantic Gazebos

    • Tennis & multiple use court

    • Shops

    • Complimentary WIFI

    Why Choose Haven Riviera Cancun for your

    Wedding & Leisure Groups :

    • Member of Preferred Hotels and Resorts LVX Collection

    • 2020 Tripadvisor Travelers’ Choice Winner

    • Part of 2020/21 Ameican Express Hotel Collection

    • Intimate and secluded ambiance

    • All suite adults-only property.

    • Horizontal beach front hotel design

    • Short walking distances throughout the resort

    • Serenity Club Ocean Front Guaranteed

    • King size beds guaranteed

    • Personalized mini-bar menu

    • Amenities menu

    • Personalized aromatherapy in the room

    • No Time Share nor Vacation Club on site

    [email protected]

  • [email protected]

  • Romantic All-Exclusive

    Wedding Experience

    [email protected]

  • “Your All Exclusive Romantic Experience”

    Haven Riviera Cancun Resort & Spa is a romantic, tranquil and secluded venue in the

    Mexican Caribbean – and it’s the perfect setting for a destination wedding. You’ll not only be

    enchanted by sophisticated design and mesmerized by sweeping ocean views, but celebrating your

    wedding at Haven guarantees an unparalleled level of hospitality and impeccable, personalized

    service. Guided by our certified on-site planner, let us exceed your every expectation.

    [email protected]

  • Unique Selling Features

    for Destination Weddings:

    • Only one wedding per day

    • Access to spectacular complimentary Bridal Suite

    • Wedding Group Cash Incentive up to $1,000 USD

    • Services of Certified Wedding Planner

    • Mesmerizing locations for all your events

    • Pre-wedding “Sneak Peek” resort visit option

    • Intimate and secluded ambiance

    • Same sex weddings

    • Commissions on wedding packages

    • Complimentary anniversary and honeymoon packages

    [email protected]

  • Get Ready in the

    Perfect Bridal Suite

    [email protected]

  • Wedding and Romance Packages:

    Sneak Peek Pre-Wedding Visit• In case wedding gets confirmed 50% will converted into credit.

    Haven in Love Wedding • $2,500 USD up to 10 guests (could be as complimentary)

    • Extra guest - $15 USD

    Wedding Bells are Ringing Wedding • $2,999 USD up to 20 guests

    • Extra guest - $55 USD

    Tie the Knot Wedding • $4,999 USD up to 20 guests

    • Extra guest $75 USD

    Say Yes to Forever Proposal • $199 USD or Complimentary with 3 nts minimum stay

    Lasting Moments Honeymoon • $399 USD or Complimentary with 4 nts minimum stay

    Our-Versary Anniversary • $299 USD or Complimentary with 3 nts minimum stay

    You’re Still the One Vow Renewal • $399 USD or Complimentary with 4 nts minimum stay

    Wedding Packages are commissionable

    [email protected]

  • Sneak Peek Pre-Wedding Visit

    Visit our resort before your wedding and meet with a

    wedding specialist to plan your perfect day.

    Pre-Wedding Visit Includes:

    • VIP welcome

    • Beautiful Romance Junior Suite Partial Ocean View

    • Special romantic turn- down service upon arrival

    • Chocolate dipped strawberries

    • Bottle of premium sparkling wine

    • Delicious breakfast in bed to start your day

    • Meeting with your certified wedding specialist

    • Tour of the unique wedding locations our resort has to offer

    • Enjoy an exquisite menu tasting

    • Meet with our expert vendors to express your vision and ideas

    • 15% discount in MySenses Spa to relax after a great planning day

    • Receive credit toward your wedding or romance package if you

    book within 30 days from your pre-wedding visit

    • Additional wedding perks when booking early

    * CLICK HERE for Terms and Conditions

    [email protected]

    http://www.havenresorts.com/weddings

  • Haven in Love

    Complimentary package by Haven Riviera Cancun, perfect for

    a romantic and intimate wedding.

    Based on five rooms booked with a minimum 4-night stay in any

    category OR one 7-night stay in a Serenity Club Romance Junior Suite

    Swim-out Ocean Front .

    Ideal for up to 10 guests lodged at the hotel

    Haven in Love Package includes:

    Wedding:

    ✓ Services of a wedding coordinator

    ✓ Preparation of wedding attire*

    ✓ Bridal Suite on wedding day

    ✓ Symbolic Ceremony*

    ✓ Choice of wedding ceremony locations

    ✓ Unique ceremony decorations including:

    Floral arrangement for:

    o Bridal Bouquet*

    o Groom Boutonniere*

    o Altar table Tiffany chairs for ceremony

    ✓ Audio System for the ceremony*

    ✓ Wedding Cake for up to 10 guests

    ✓ 1 bottle of Champagne for your wedding toast

    ✓ 15% discount on digital wedding photo & video services (not

    combinable with any other promotion)

    Just for you:

    ✓ In-suite check-in

    ✓ 30-minute couples massage

    ✓ 15% discount on all additional MySenses Spa treatments for

    wedding couple (products excluded)

    ✓ Special wedding turn down service on your wedding night.

    ✓ Late check out for wedding couple guaranteed until 2:00 pm

    Wedding Gifts from Haven:

    ✓ Complimentary “Lasting Moments” Honeymoon Package

    ✓ Complimentary “Our-versary” Anniversary Package

    Selling Price: $ 2500 or Complimentary with minimum stay

    noted above

    * CLICK HERE for Terms and Conditions

    [email protected]

    http://www.havenresorts.com/weddings

  • Wedding Bells are Ringing

    Everything you will need for a memorable all exclusive

    destination wedding.

    Ideal for up to 20 guests lodged at the resort

    Wedding:

    ✓ Services of a wedding coordinator

    ✓ Preparation of wedding attire*

    ✓ Bridal Suite on wedding day

    ✓ Symbolic Ceremony*

    ✓ Choice of wedding ceremony locations

    ✓ Hairstyling and makeup application for one member of the wedding

    couple on the ceremony day

    ✓ Unique ceremony decorations including:

    Floral arrangement for:

    o Bridal Bouquet*

    o Groom Boutonniere*

    o Altar table

    o 2 corsages & 2 boutonnieres

    Tiffany chairs for ceremony

    Wedding gazebo

    ✓ Audio system for the ceremony*

    ✓ 45-minute instrumental soloist for ceremony or cocktail reception

    ✓ 2 bottles of champagne for your wedding toast

    ✓ Wedding cake for up to 20 guests

    ✓ 1-hour private cocktail reception with hors d’oeuvres & open bar

    ✓ 2-hour private dinner reception with four course dinner & open bar

    (up to 20 guests)

    ✓ 15% discount on digital wedding photo & video services

    (not combinable with any other promotion)

    Just for you:

    ✓ In-suite check-in

    ✓ 30-minute couples massage

    ✓ Personalized welcome sign for your wedding group upon arrival

    ✓ Gift bag room delivery

    ✓ 15% discount on all additional MySenses Spa treatments for wedding

    couple (products excluded)

    ✓ Special wedding turn down service on wedding night

    ✓ Late check out for wedding couple guaranteed until 2:00 pm

    Wedding Gifts from Haven:

    ✓ 15% MySenses Spa discount on all treatments (products excluded) for

    couple’s parents, maid of honor & best man.

    ✓ Complimentary “Lasting Moments” Honeymoon Package, any room

    type

    ✓ Complimentary “Our-Versary” Anniversary Package, any room type

    Selling Price: $ 2,999

    * CLICK HERE for Terms and Conditions

    [email protected]

    http://www.havenresorts.com/weddings

  • Tie the Knot

    Go above and beyond with our most exclusive wedding package.

    Ideal for up to 20 guests lodged at the resort

    Tie the Knot Package includes:

    Wedding:

    ✓ Services of a wedding coordinator

    ✓ Preparation of wedding attire

    ✓ Bridal Suite on wedding day

    ✓ Symbolic Ceremony*

    ✓ Choice of wedding ceremony locations

    ✓ Hairstyling and makeup for one member of the wedding couple on the ceremony day

    ✓ 2 hour private welcome dinner reception (buffet style with open bar)

    ✓ Audio System included for welcome dinner reception

    ✓ Unique ceremony decorations including:

    Floral arrangement upgrade for:

    o Bridal Bouquet*

    o Groom Boutonniere *

    o Altar table

    o 2 corsages & 2 boutonnieres

    Tiffany chairs for ceremony

    Wedding Gazebo upgrade

    ✓ Audio System for the ceremony *

    ✓ 45-minute instrumental soloist for ceremony or cocktail reception

    ✓ 2 bottles of champagne for your wedding toast

    ✓Wedding cake up to 20 guests

    ✓ 1 hour private cocktail reception with hors d’oeuvres & open bar

    ✓ 3 hour private dinner reception four course dinner & open bar (up to 20 guests)

    ✓ Signature Cocktail for wedding reception

    ✓ 2-hour DJ Service during wedding dinner (with basic audio system included)

    ✓ 15% discount on digital wedding photo & video services (not combinable with

    any other promotion)

    Just for you:

    ✓ In-suite check-in

    ✓ 30-minute couples massage

    ✓ Personalized welcome sign for your wedding group upon arrival

    ✓ Gift Bag room delivery

    ✓ Intimate dinner for two during your stay

    ✓ 15% discount on all additional MySenses Spa treatments for wedding couple

    (products excluded)

    ✓ Special wedding turn down service on your wedding night

    ✓ Late check out for couple guaranteed until 2:00 pm

    Wedding Gifts from Haven:

    ✓ 15% discount on MySenses Spa treatments (products excluded) for couple’s

    parents, maid of honor & best man

    ✓ Pamper your parents with 4 My Senses Spa certificates for 30 minutes

    massage

    ✓ Complimentary “Lasting Moments”Honeymoon Package, any room type

    ✓ Complimentary “Our-Versary” Anniversary Package, any room type

    Selling Price: $ 4,999

    * CLICK HERE for Terms and Conditions

    [email protected]

    http://www.havenresorts.com/weddings

  • You’re Still the One

    Reaffirm your love and commitment to each other with our vow

    renewal package. Complimentary with a 4-night stay in a Serenity

    Club Junior Suite Romance Oceanfront category or higher

    You’re Still the One Package Includes:

    • Symbolic Ceremony led by Minister/Preacher

    • Services of a wedding coordinator

    • Preparation of ceremony attire (steam/press)

    • Use of Bridal Suite for dressing bridal party

    • Choice of ceremony location

    • Bridal bouquet & groom boutonniere

    • Altar table for ceremony

    • Wedding cake for two

    • 1 bottle of sparkling wine for ceremony toast

    • In house audio system for the ceremony

    • 15% discount on digital photo & video services (not combinable with any other

    promotion)

    • 15% discount on additional MySenses Spa treatments for the couple

    (treatments only)

    • Special turn down service the night of the ceremony

    • Breakfast in bed delivered to the Private Box the morning after the ceremony

    • Late check-out guaranteed until 2:00 pm

    Selling Price $399 or Complimentary with minimum stay noted above

    * CLICK HERE for Terms and Conditions

    [email protected]

    http://www.havenresorts.com/weddings

  • Package Inclusions at a Glance Haven In Love Weddig Bells are Ringing Tie the KnotServices of a wedding coordinator X X X

    Preparation of wedding attire X X X

    Bridal Suite on wedding day X X X

    Symbolic Ceremony X X X

    Choice of wedding ceremony locations X X X

    Floral arrangement for Bridal Bouquet, Groom Butonniere and Alter Table X X X

    Tiffany chairs for ceremony X X X

    2 corsages & 2 boutonnieres X X

    Wedding gazebo X X

    Wedding gazebo and Florals upgrade X

    Audio System for the ceremony X X X

    Wedding Cake X X X

    Champagne for your wedding toast X X X

    15% discount on wedding photo & video services (not combinable with any other promotion) X X X

    1 hour private cocktail reception with hors d’oeuvres & open bar X X

    45-minute instrumental soloist for ceremony or cocktail reception X X

    Hairstyling and makeup application for one member of the wedding couple on the ceremony day X X

    2-hour private dinner reception with four course dinner & open bar (up to 20 guests) X

    2 hour private welcome dinner reception (buffet style with open bar) X

    Audio System included for welcome dinner reception X

    3-hour private dinner reception with four course dinner & open bar (up to 20 guests) X

    Signature Cocktail for wedding reception X

    2-hour DJ Service during wedding dinner (with basic audio system included) X

    Just for you:

    In-suite check-in X X X

    30-minute couples massage X X X

    15% discount on all additional MySenses Spa treatments for wedding couple (products excluded) X X X

    Special wedding turn down service on your wedding night. X X X

    Late check out for wedding couple guaranteed until 2:00 pm X X X

    Personalized welcome sign for your wedding group upon arrival X X

    Gift bag room delivery X X

    Intimate dinner for two during your stay X

    Wedding Gifts from Haven:

    Complimentary “Lasting Moments” Honeymoon Package X X X

    Complimentary “Our-versary” Anniversary Package X X X

    15% MySenses Spa discount on all treatments (products excluded) for couple’s parents, maid of honor & best man X X

    Pamper your parents with 4 certificates for 30 minutes massage at My Senses Spa X

  • Junior POV Suite

    Junior Suite Swim-out POV

    [email protected]

  • Junior Suite POV

    Junior Suite Swim-outPOV

    [email protected]

  • Serenity Club Junior Suite Swim-out Ocean Front

    Serenity Club Junior Suite Ocean Front

    [email protected]

  • Serenity Club Junior Suite Ocean front / Swim-out

    OceanFront

    [email protected]

  • Serenity Club One Bedroom Master Suite OceanFront

    [email protected]

  • Serenity Club One Bedroom Master Suite Ocean Front

    [email protected]

  • “Agua Bendita” Mexican SteakHouse

    [email protected]

  • [email protected]

    “Satsu” Asian Fusion

    [email protected]

  • “Vora Mar” Grill

    [email protected]

  • “Olios” Mediterranean

    [email protected]

  • “Moons Cabaret”

    [email protected]

  • “MySenses” Spa

    [email protected] havenresorts.com

  • Cash Incentive for Wedding and Leisure Groups:

    40 – 79 room nights per group - $200

    80 – 159 room nights per group - $450

    160+ room nights per group - $1,000

    PLUS – 2 Complimentary Nights

    • Applicable for travel agent bookings made through our partnering tour operators

    • Promo code WGCI2021 and group information must be submitted to [email protected]

    • Promo code LGCI2021 and group information must be submitted to [email protected]

    • Room nights above are based on double occupancy

    • Combinable with best available rates and groups concessions at the time of booking

    • Cash incentive will be redeemed once group travel has been concluded

    • Booking window: Through April 30, 2021 (new bookings only)

    • Travel valid through December 20, 2022

    [email protected]

    Special Concessions for Wedding and Leisure Groups Travel: December 21, 2020 – December 20, 2022

    Booking Window up to April 30, 2021

    • 1 Comp room per 5 dbl rooms paid , max of 3 comps

    • 1 Upgrade per 5 dbl rooms paid , max of 3 upgrades

    • 1 VIP amenity per 5 dbl rooms paid , max 3 VIP amenities

    • 1-hour comp cocktail reception with pre-selected liquors

    • 24 room nights mínimum for concessions to apply

    • For bookings made through our partnering tour operators

    Wedding and Leisure Groups Combinable with Best Available Rate at time of booking

    • Travel: December 21, 2020 – December 20, 2022

  • [email protected]

    Become a HipAdvisor

    Haven Preferred Agent Academy: This educational course was created to introduce travel advisors to the unique selling features of the resort. Agents will gain valuable insight and have access to detailed resources making selling the resort easy. Complete the course and you’ll become a Certified HipAdvisor!

    Enroll at: www.havenresortsacademy.com

    Haven’s Travel Advisor

    e-Newsletter:

    Sign up for our new e-Newsletter – The HipAdvisor – which launched in early July. Featuring news, tools, great offers, travel tips and lively inside information.

    Sign up at: www.havenresorts.com/agentnewsletter

    Travel Agent Learning:

    http://www.havenresortsacademy.com/http://www.havenresortsacademy.com/http://www.havenresortsacademy.com/http://www.havenresorts.com/agentnewsletterhttp://www.havenresorts.com/agentnewsletterhttp://www.havenresorts.com/agentnewsletter

  • HipAdvisor GetawayTravel Agent Package:

    [email protected]

    $299 USD per person

    Includes:

    3-night all-inclusive package

    Junior Suite Partial Ocean View

    15% Discount on Spa treatments

    $50 USD Resort Coupons

    Upgrade to Serenity Club JRS Ocean Front -$100 USD per person for all 3 nights

    • Subject to availability and based on double occupancy

    • Travel Agent Academy course needs to be completed by the time of booking to be eligible

    • Complimentary night earned by completing the Preferred Agent Academy course can be added to the package stay

    • Site inspection is mandatory or best available rate will be charged at check-out for the entire stay.

    • Valid for travel December 21, 2020 – April 30, 2021

    • Christmas/New Year’s Eve supplement applies

    • Bookable only via hotel’s website

    • Additional terms and conditions may apply

    • Booking code – Provided after completion of Academy Course

  • Your All-Exclusive Experience

    Find your personal sanctuary and tranquility at Haven - an intimate all-suite beachfront resort.

    Feel surrounded by pure luxury and be pampered by our attentive, experienced team. We’ll help

    you explore new levels of exclusive services and personalized amenities. Enjoy the finest

    facilities, indulge in opulent accommodations, unique fusion cuisine and unparalleled spa

    experiences.

    Only at Haven Resorts & Spas will you discover what a real all-exclusive experience is all

    about - fulfilling every vacation desire.