OTM at Toll
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Transcript of OTM at Toll
OTM at Toll
§ The History of OTM at Toll
§ Timeline
§ The ‘One Toll’ Initiative
§ Blending the best of Toll
§ The OTM Solution at Toll
§ A Synergistic model
§ Strategic OTM Investment
§ Underpinned by MavenWire
The ‘One Toll’ Initiative
§ One Toll is about maximizing opportunities for the customer and Toll
§ Combines the complete range of Toll services and capabilities
§ Program operates across Australia and New Zealand
§ Roll out is set to continue which will further enhance the collaboration
Strategic OTM Investment
ü Global review of software – OTM
ü Global review of Vendor – MavenWire
ü Design agreed
ü Build program agreed
ü Uplift with customer collaboration
ü Testing and Deployment
ü Refinements
ü New customer on-boarding
ü Hosting and support
ü CI / R&D
What is current state?
§ Enhancing current model (Listening to suggestions)
§ Streamlining on-boarding process
§ Nailing down model and sales and marketing
§ Building feedback loops - CI for customers
§ Looking at ways to lower cost through standardization
§ Applying proper due diligence