Osiyan's VAS Products
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Transcript of Osiyan's VAS Products
Value Added Products & ServicesValue Added Products & ServicesBy Team OsiyanBy Team Osiyan
Established in 1997
Promoted by a group of technocrats
We are the only India VAS Technology company having in-house developed and deployed solutions for
MCA LBS USSD
SMSC 3G LIS
UMS IVRS M-Commerce
CRBT Roaming Suite
Osiyan’s promoters have diverse business interestsPower Generation & DistributionHotelsConstructionManufacture of CFL tubes and bulbCapital Markets, Bullion, Forex and Comodity – Authorised Dealer with RBIDistribution of mobile phones, Titan Watches, LPG cylinders, etcKPO - for Reuters and Euromoney
Group turnover exceeds INR 5bn
NORTH AMERICABechtel, USA
NORTH AMERICABechtel, USA
INDIAVodafone (16 networks)AirtelBSNLBPL MobileHFCLMTNL (2 networks)Spice (2 networks)ShyamIdea CellularRelinace TATA
INDIAVodafone (16 networks)AirtelBSNLBPL MobileHFCLMTNL (2 networks)Spice (2 networks)ShyamIdea CellularRelinace TATA
OMANNawrasOman Mobile
OMANNawrasOman Mobile
AFGHANISTAN MTN
AFGHANISTAN MTN
AFRICABOL, Tanzania
AFRICABOL, Tanzania
AFRICACeltel, Uganda
AFRICACeltel, Uganda
SRI LANKAMobilTel
SRI LANKAMobilTel
BHUTANBTL
BHUTANBTL
BANGLADESHTelebartaGrameen PhoneBanglalink
BANGLADESHTelebartaGrameen PhoneBanglalink
LAOSETL
LAOSETL
INDONESIAHutchison
INDONESIAHutchison
NEW ZEALANDEconet Wireless
NEW ZEALANDEconet Wireless
BRUNEIDST
BRUNEIDST
3G
USSD
GPRS
MMS
SMS
Voice
LISLIS
Text Based Alert ServicesText Based Alert Services
CRBTCRBT
Friend & FamilyFriend & Family
ContentContent
Our USPOur USP
LIS a regulatory requirement Before going operational, Operator’s network should have
interception & delivery system in place.
Each of the network elements present in the network should comply to the legal recommendations of the operating country.
LI Solution do not generate any revenue; and hence operator's need a cost effective system which is compliant with regulatory guidelines.
HAWK – Standards & Compliances
HAWK is fully compliant with international recommendations ETSI 201 671 ETSI 133 108 CALEA recommendation, TIA’s J-STD-025
HAWK is compliant with local legal recommendations. e.g. In India, system is fully compliant with TEC-GR recommendations. GR/LIS-01/02.MAR2005 GR/LIS-02/03.MAY2006 GR/LIS-03/2008 (DRAFT)
Our Solution has been deployed with• HFCL - India• Spice - India • NZ Communications - New Zealand
Executing PoC at• Reliance Communications
USSD Centre is operational in all circles of Vodafone
The fastest growing service in Vodafone
Now benig replicated with several other cellular operatorsMTNL - both circlesBSNL - pan IndiaRcomm - pan India
BPL Mobile
Idea Cellular
Mobitel Sri Lanka
MTN Nigeria
Airtel
BSNL
MTNL
Shyam Telelink (CDMA)
Vodafone
BOL – Tanzania (CDMA)
Bechtel - USA (CDMA)
Text ContentReady content for over 250 services in English
Same content being generated / converted in multiple languages
Video ContentContent development team with experts from Media Industry
Tie-ups for devotional content under negotiations
In-House Production studio under planning; capable ofCreation of audio-video strips
Advance Editing capabilities
Morphing and so on…
Marketing Capabilities
VodafoneUSSD is high gross earner - probably market leader in USSD
MTNLClose to 85,000 susbcriber base
BSNLOver 350,000 subcriber base
Adding 7,000-10,000 subcribers daily
Strategic involvement of Corporates for VAS service
CorporatesAir SaharaAir India
FinanceStandard Chartered Mutual Funds JM Mutual FundsPrincipal Mutual FundBirla Global Finance Ltd.IDBI Principal AMC Mutual Fund
MediaHello Midday – City InfolineRadio Midday Win 94.6 RadioCartoon Network Zee TelefilmsIndian Express On-line Media Ltd.365-days
E-GovrnanceBombay Municipal Corporation, Water WorksMumbai Port Trust Authority
DST Brunei
BTL Bhutan
BOL Tanzania
Multilink Nigeria
Master Content Providers for
MTNL – Delhi
BTL – Bhutan
Wataniya – Mauritius
Dhiraagu – Maldives
Greetings for Personal TouchFun Greetings Love & Friendship Greetings
Valentine Greetings Season Greetings Festival Greetings
CRBT Platform integrated with multiple provisioning channels for provisioning
User uploaded content can be played as CRBT
CRBT Juke Box (RBT will be played in random order)
Personalised CRBT
‘A’ party CRBT
1st SIP based contact center from Asia
1st Call Flow Designer Toolkit from India
Microsoft ISV Partner and GOLD partner managed out of Seattle, USA
INTEL Global Communications Alliance Partner
Dialogic Inc. Partner
Nuance Inc. Partner for ASR and TTS
Leading with INNOVATION & MARKET LEADERSHIP
BFSITelecom Airlines
Media
FMCG
3rd Party BPO
National Bank of Ras Al KhaimahSharjah
BSNL Requirements Common platform for mobile, landline operations across entire state Multiple Applications on single platform
Complaint management, Number change service, Trunk Booking, Directory information using TTS etc..Integration with multiple databases and applications across multiple locations (16
SSA) End-to-end Complaint Management Contact Center Software Web based escalation management at local end points (SSA level) Latest Technology
Soft phone, Virtual Desk, Multi-Call handling, Recording solution with quality monitoring, Dialer for message delivery
Easy customization, Integration, Scalable as you grow – Just Add E1 cards
Powerful Admin workbench - OAM, Billing, Real Time, Reports
Web based applicationStrong user access management / security managementCampaign definition key features:
• Originator – approver roles• Campaign period – date, time and day range• Campaign IVR designer
GUI based IVR definition toolkit SMS, Email, Video integrationTTS and ASR integration
• Maximum number of calls a day to a subscriber• Dialing specific telephone series, circles as per defined date-
time schedule • Disposition based Redial definition• Call transfer to executive
Friends and Family a unique and easy service
Operator offers discounted rates to subscribers for calls made to his CUG on his/her FnF list
The system allows subscriber to configure his friends and family list using SMS / USSD / IVR Interfaces
Handles the subscriber’s community services
Can be upgraded to other services depending upon requirement
Option to add international numbers to FnF list
Multiple Chrging module can be offered to cutomers
Can configure pricing for any request as per operator requirements
Can configure multiple pricing options for different Fnf schemes
Can configure minimum time required to stay with the service for subscriber
Subscriber can be charged for every request / provisioning
Charging can be either fixed amount or percentage on call rate
Can also be charged on monthly based on the service provided
Option for including minimum term agreements with customers with FnF service
Increases Network Usage
Around 150,000 registrations in first 2 weeks. Total 300,000 subscriberssystem live in 10 days
MTN Afghan has around system 1.5 million subscribers
Vodafone, MTNL has begun aggressive launch
This makes ample sense for CDMA operators now offering GSM service
In-house content team has developed over 250 categories of text services in English
All Festivals, Sports, Leaders, Major CitiesEntertainment, Artistes, Hollywood / Bollywood / Mollywood - all woodsFinance related, Astrology, News, etcEducative – Techniques of Interview, Marriage, Beauty Tips, etc
The process of creating content for IVRs / OBDs is under implementation
We are also converting generating content in around a dozen Indian languages
Investing in Animation, etc and tie-ups on for 3G Video services
One Roof operations Hardware – Software – Content – 24x7 Management
The Common Framework Complete Modular design Ultra High Scalability Best interpretability
IVRS <->SMS <-> GPRS <-> MMS <-> 3G
Highly secure operations with ‘C-Secure Architecture”
Shortest Turnaround Deployment Experience across 15 countries
Experience working with various operators
Highly customizable and robust platform
Cost effective & No Hassel deployment
Tried and Tested implementations across all types of switches, INs, MSCs etc
Proficient in GSM and CDMA
Thank You!!!Thank You!!!