1. Holding Meetings 1.1 Participating in Meetings 1.2 Chairing Meetings

2. Answering Questions 2.1 Question & Answer

Sessions 2.2 Panel Discussions 2.3 Media Interviews

Meetings

1. Holding Meetings 1. Holding Meetings

1.1 Participating

a. Explain your own ideas

b. Relate to others’ ideas

c. Facilitate the group process

1. Holding 1. Holding MeetingsMeetings

1.2 ChairingA. Task Functions

a. Agenda b. Discussion Procedurec. Decision Procedure

i. One personii. Majority vote iii. Consensus iv. Unanimous

B. Process Functionsa. Encourage support, diversity & listening b. Avoid dominance by one person c. Avoid hostile conflict

2.2. Answering Questions Answering Questions 2.1 Question & Answer Sessions

a. Whenb. Howc. Difficult Questioners

I. Show-offs II. Hotshots

III. Gossips IV. Windbags V. Controllers

2.2 Panel Discussions2.3 Media Interviews

a. Anticipate questionsb. Plan your responsec. Analyze two audiencesd. State your main pointse. Use good nonverbal communication