Optimizing PPC Campaigns: Simple copy changes that increased clickthrough rate by 289% (and more)

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Optimizing PPC Campaigns: Simple copy changes that increased clickthrough rate by 289% (and more) Brought to you by:

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Many marketers depend on paid search to reach their customers. Significant revenue is spent on keyword strategy, but position is only half the battle. It really does not matter how many people see your PPC ad if it does not motivate anyone to click. This raises some essential questions: • Have you maximized the effectiveness of all 95 characters? • Does every word convey meaning with the greatest force? • Will your ad stand out from the competition? In this 35-minute interactive Web clinic, sponsored by Marin Software, the MECLABS research team reviewed a series of PPC experiments from the MECLABS research library in which small changes led to significant increases in ROI – including one experiment in which changing a single word increased CTR by 289%. During the course of the presentation, we identified transferable principles discovered from more than a decade of search experimentation that you can immediately apply to your own PPC campaigns.

Transcript of Optimizing PPC Campaigns: Simple copy changes that increased clickthrough rate by 289% (and more)

Page 1: Optimizing PPC Campaigns: Simple copy changes that increased clickthrough rate by 289% (and more)

Optimizing PPC Campaigns:Simple copy changes that increased clickthrough rate by 289% (and more)

Brought to you by:

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We’re sharing on Twitter!#WebClinic

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Jon PowellSenior Manager,Data SciencesMECLABS

Today’s speakers

Austin McCrawSenior Director, Content ProductionMECLABS

Taylor KennedySenior Optimization ManagerMECLABS

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Test your marketing intuition

Version A Version B

Relief From Back Pain[Name of Company].com/Back_PainReclaim your life with a 30-minuteGroundbreaking back pain procedure.

Avoid open back surgery[Name of Company].com/Back_PainTry [technique] back pain treatmentOne micro incision for pain relief.

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#WebClinic

Test your marketing intuition

Version A Version B

Relief From Back Pain[Name of Company].com/Back_PainReclaim your life with a 30-minuteGroundbreaking back pain procedure.

Avoid open back surgery[Name of Company].com/Back_PainTry [technique] back pain treatmentOne micro incision for pain relief.

47%INCREASE IN CLICKS

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#WebClinic

Test your marketing intuition

Version A Version B

Bayside Marin Clinicbaysidemarin.crchealth.com/

Alternative Health Recovery Center.Very Private & Exclusive. Call Now.

Bayside Marin Centerbaysidemarin.crchealth.com/

Alternative Health Recovery Center.Very Private & Exclusive. Call Now.

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#WebClinic

Test your marketing intuition

Version A Version B

Bayside Marin Clinicbaysidemarin.crchealth.com/

Alternative Health Recovery Center.Very Private & Exclusive. Call Now.

Bayside Marin Centerbaysidemarin.crchealth.com/

Alternative Health Recovery Center.Very Private & Exclusive. Call Now.

289%INCREASE IN CLICKS

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Why did these PPC ads generate more response?

Avoid open back surgery[Name of company].com/Back_PainTry [technique] back pain treatmentOne micro incision for pain relief.

Bayside Marin Centerbaysidemarin.crchealth.com/

Alternative Health Recovery Center.Very Private & Exclusive. Call Now.

47%

289%

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Today’s focus

Today, we will look at two basic principles revealed from these two experiments that you can use to evaluate and improve your own PPC

campaigns.

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THE PRINCIPLE OF CONNOTATION1

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Principle #1: Connotation

Bayside Marin Clinicbaysidemarin.crchealth.com/

Alternative Health Recovery Center.Very Private & Exclusive. Call Now.

Bayside Marin Centerbaysidemarin.crchealth.com/

Alternative Health Recovery Center.Very Private & Exclusive. Call Now.

Control

Treatment

There is only a one-word difference between these two versions, however, the treatment outperformed the control by 289%.

Why? Because of the principle of connotation.

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Principle #1: Connotation

Clinic: a place or hospital department where patients are given medical treatment or advice.

Center: an office or other facility providing a specific service or dealing with a particular emergency.

Definitions

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Principle #1: Connotation

But what might be the psychological connotation of the word “clinic” vs. “center”?

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Principle #1: Connotation

But what might be the psychological connotation of the word “clinic” vs. “center”?

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Principle #1: Connotation

Marketing

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Principle #1: Connotation

Cheap Cars – Toyota.comwww.toyota.com/CompactCar Build and Price Your All-New Toyota Corolla on Toyota.comAvailable SofTex Seats – Sophisticated Fun - Piano-Black Accents

Can you find an issue with connotation in this ad?

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Principle #1: Connotation

Social Media Monitoringwww.synthesio.com/MonitoringThe World’s Top Brands Choose Us.Get a Product Demo Now!

Can you find an issue with connotation in this ad?

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Principle #1: Connotation

Social Media Monitoringwww.synthesio.com/MonitoringThe World’s Top Brands Choose Us.Get a Product Demo Now!

Can you find an issue with connotation in this ad?We must be aware of the difference between connotation and denotation, and ensure that each word of our PPC

ad implies the most accurate and impactful meaning possible.

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THE PRINCIPLE OF MOTIVATION2

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Principle #2: Motivation

Relief From Back Pain[Name of Company].com/Back_PainReclaim your life with a 30-minuteGroundbreaking back pain procedure.

Avoid open back surgery[Name of Company].com/Back_PainTry [technique] back pain treatmentOne micro incision for pain relief.

Control

Treatment

The original ad focused on solving the problem of back pain. It is focused on convincing the searcher to learn more about back pain relief.

The treatment ad assumed the searcher already has decided to get back surgery and is mostly worried about the surgery itself. It focused on the ease of the treatment.

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Principle #2: Motivation

Experiment ID: TP1214Record Location: MarketingExperiments Research LibraryResearch Partner: (Protected)

Background: A CRM software solution for small and large businesses.

Goal: To increase the total numbers of clicks.

Primary Research Question: Which PPC will generate the most clicks?

Approach: A/B multifactorial variable cluster

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{Keyword [Name] Software}Award-Winning [Name] Software. Fully Integrated. Free Trialwww.[Name].com/[Name]

Principle #2: Motivation

What does this ad assume motivates the searcher?

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Principle #2: Motivation

[Name] Software Suite#1 On-Demand. 6459+ World ClientsAward-Winning Solution. Free Trialwww.[Name].com/[Name]

{CRM [Name] Software}Award-Winning [Name] Software. Fully Integrated. Free Trialwww.[Name].com/[Name]

Control

• The original ad emphasized the fact that it’s award-winning and can be fully integrated into a business.

• The optimized ad emphasized the notion that it is the most used software suite.

Treatment

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PPC AdConversion

RateRelative

DifferenceStatistical

Significance

Control 0.89% - -

Treatment 1.08% 20.9%

% Relative Change: 20.9%

Increase in conversion rate21%The optimized PPC ad conversion rate increased by 20.9%.

95%

Principle #2: Motivation

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Principle #2: MotivationTreatment: Step 1

Treatment: Step 2

Treatment: Ad

21%

54% 97%

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Principle #2: Motivation

Metric Control Treatment % Relative Change

PPC advertisement 0.89% 1.08% 20.9%

Landing page clickthrough 7.17% 11.06% 54.26%

Form completion 15.84% 31.25% 97.27%

Impression-to-lead conversion 0.009% 0.033% 272.2%

Increase in overall conversion272%The optimized path’s conversion rate increased by 272.2%.

What you need to understand: By optimizing all the way through the path, the treatment outperformed the control by a total of 272%.

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Principle #2: Motivation

In general, our testing has indicated that motivation is intensified by three key factors:

Urgency

1. Relevance is the degree to which an offer is connected to a recipient’s situational motivations.

2. Importance is the degree to which an offer is essential to a recipient’s livelihood.

3. Urgency is the degree of immediacy associated with an offer imposed by either the recipient’s situation or the nature of the offer itself.

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Principle #2: Motivation

For those who are not so sure about your customer motivations, PPC provides a quick and simple way to test the motivation of your customers.

VP #1

VP #2

VP #3

VP #4

VP #5

VP #6

PPC 1-1

PPC 2-1

PPC 3-1

PPC 4-1

PPC 5-1

PPC 6-1

PPC 1-2

PPC 2-2

PPC 3-2

PPC 4-2

PPC 5-2

PPC 6-2

LP-1

LP-2

LP-3

Top Claims of Value PPC Testing of Value Proposition Landing Page Testing of Value Proposition

Value Proposition Testing Process

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Principle #2: Motivation

Children's Car Seatswww.diapers.com/Carseats10% Off, Code: A10SER. New Buyers.Free 2-Day Shipping!

Child Car Seat Safety - SafeKids.orgAdwww.safekids.org/Car-Seat-SafetyParental Guide for Car Seat Safety. Tips, Facts, Reports, and more.

Safety 1st Booster Car Seatwww.kohls.com/Find Great Deals on Car Seats.Orders Over $75 Ship Free!

MOTIVATION METER MOTIVATION METER MOTIVATION METER

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Principle #2: Motivation

Children's Car Seatswww.diapers.com/Carseats10% Off, Code: A10SER. New Buyers.Free 2-Day Shipping!

Child Car Seat Safety - SafeKids.orgAdwww.safekids.org/Car-Seat-SafetyParental Guide for Car Seat Safety. Tips, Facts, Reports, and more.

Safety 1st Booster Car Seatwww.kohls.com/Find Great Deals on Car Seats.Orders Over $75 Ship Free!

MOTIVATION METER MOTIVATION METER MOTIVATION METER

Motivation is the most influential aspect of conversion. The more intensely connected a PPC ad is to the true

motivation of the searcher, the more intense the response will be.

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Conclusion: Key principles

1. The Principle of Connotation – We must be aware of the difference between connotation and denotation, and ensure that each word of our PPC ad implies the most accurate and impactful meaning possible.

2. The Principle of Motivation – Motivation is the most influential aspect of conversion. The more intensely connected a PPC ad is to the true motivation of the searcher, the more intense the response will be.

Key Principles

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Are there any words in your PPC campaign that have a negative connotation?

Are there any words that can help the customer get a better picture of the offer?

Is your PPC ad relevant to the term that has been searched?

Have you connected your PPC ad to the most important and urgent problem in the mind of the searcher?

Are you using general and qualitative language in you PPC ad? Can your PPC ad be more specific?

Is there anything that you do not know about your searcher? Can you create a PPC ad to discover potential insights about the customer?

Conclusion: Key checklist

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Live optimization

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Online Business Course

Live Op #1

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Automated IT Infrastructure Monitoring

Live Op #2

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Social Media Monitoring

Live Op #3

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Martial Arts Billing and Payment Processing

Live Op #4

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Private transfers in costa rica

Live Op #5

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Emotional intelligent kids

Live Op #6

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Interested in improving your PPC campaigns?

MECLABS conducts rigorous experiments in the new science of optimization. We apply our discoveries to help leaders optimize the financial performance of their sales and marketing programs.

Learn more about how you may be a fit for a MECLABS Research Partnership:

• Select Research Partnership Opportunities on the post-webinar survey

• Contact us [email protected]

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