Operational Excellence in Oil and Gas
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Transcript of Operational Excellence in Oil and Gas
Operational Excellence
in Oil and Gas
Operational Excellence is Not New
Michael Treacy and Fred Weirsema
Product Leadership
Customer Intimacy
Operational Excellence
Operational Excellence
Over 11 million packages a day delivered to over 220 countries with an on time delivery rate of 99.45%.
5 Reasons
Upstream
Midstream
Downstream
Service
Talent
Operational Excellence is not Process Excellence
Definition of Operational Excellence
Wikipedia describes operational excellence as “a philosophy of leadership, teamwork, and problem solving resulting in a continuous
improvement throughout the organization by focusing on the needs of the customers,
empowering employees, and optimizing existing activities in the process”.
Parts to Deploying Operational Excellence
• 1. Where do you want to take your business?
• 2. Building and implementing the road map to actually get there.
Most Don’t Get
Hardest Part in Oil & Gas(changing the business culture)