Operation Plan Report
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Transcript of Operation Plan Report
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OPERATION PLAN
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OPERATION OBJECTIVE
In doing the business, there will be several objectives as a guideline for our business so that we can
achieve our goal. These are the several objectives in our business that are stated below:
To ensure that operation of the business can bring profit to our company.
To ensure every worker gives their commitment in their job.
To ensure the business flow according the business strategy so that we could
acheive our mission and vision.
To ensure the business is able to deliver services according to specification, quality
and time specified by the custormer.
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OPERATION MANAGER FUNCTION
Operation manager have to manage in several job to make sure the business is running smoothly
and clear. In our service, among the functions that are performed by the operational manager such
as the following:
Planning the time table for operation time.
Make sure the books in the good condition to ensure the satisfaction of cutomer is high.
Measures the operational budget planning.
Determine price of raw material.
Plan for the office layout.
Ensure enough materials to ensure that customer satisfy with our service.
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OPERATION PROCESS (PURCHASE BOOKS)
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OPERATION PROCESS (CUSTOMER PURCHASE THE BOOKS )
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Symbols used in flow chart process:
OPERATION HOUR
Symbols Types of activity Description
Operation Activity that modify, transform
or give added value to the input.
Transportation Transport activity occurs
materials are transported from
one point to another.
Inspection Activity that measure the
standard or quality.
Storage Finished product or goods are
storage area or warehouse.
Delay In-process material is restrained
in location waiting for next
activity.
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DAY WORKING HOURS TOTAL HOUR
Monday - Sunday10.00am 4.00pm
4.00pm 10.00pm12 hours
Public Holiday Off -
First day of the Month
(Monday)Off -
In Easy Access Bookstore, planning operation time service in systematically is very important to
ensure that every work can be done commitments and good services toward customer.
In our business, the business will be operates from Monday until Sunday, operational hour for the
staff and general workers is from 10.00 am until 10.00 pm. We are doing shiff because our
operational hour are more than 8 hours, so our staff will divide into two group which first group (a
cashier and two general workers) will work during day and the second group (a cashier and two
general workers) will work during evening. From 11.30 am until 2.00 pm is considered as break
hours. On Friday, this will give the pray time for the Muslim workers. The business will continue
to operate in 2.00pm until 10.00pm. During public holiday, we will close for two days only and
customers can still contact us through our office number or our Facebook for ordering books. We
also close on the first day of the month regarding to the agreement between us and PERKESO.
OPERATION STAFF CHART
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SCHEDULE OF TASK AND RESPONSIBILITIES
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Position No. of Staff Responsibilities
Cashier 2 Calculate the total payment for customer
Checking the stocks every end of month
General Worker 4
Arrange the books
Carry the books
Deliver the books
SCHEDULE OF REMUNERATION
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Position No. of Staff Monthly Salary
(RM)EPF (12%) SOCSO (2%) Total Salary (RM)
Cashier 2 650 x 2 = 1300 78 x 2 = 156 13 x 2 = 26 1,482
General Worker 4 550 x 4 = 2200 66 x 4 = 264 11 x 4 = 44 2,508
Total (RM) 420 70 3,990
BUSINESS SUPPLIER
Name Supplier
Hin Guan Motor Trading Company 20 Lorong 2 Taman Senggoon Off 3 1/2 Jalan
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Penrissen, Kuching 93250, Sarawak
p: 608-2460525 f: 608-2460452
R P S (Kuching) Sdn Bhd Lot 267, No-10-A Lorong 4, Nanas Road
93400 Kuching, Sarawak
Chan Furniture (M) Sdn Bhd 4th Mile Branch (Kuching, Sarawak)Sasbadi No 12, Jalan Teknologi 3/4, Taman Sains
Selangor 1 Kota Damansara, Petaling Jaya
47810, Selangor.
p: +603 6145 1188 f: +603 6145 1199
Pearson Malaysia Sdn Bhd (4409W) Lot 2 Jalan 215, Off Jalan Templer,
46050 Petaling Jaya,
Selangor Darul Ehsan, Malaysia
Tel: 603-78012000 Fax: 603-77831906Karangkraf Sdn Bhd Lot 2, Jalan Sepana 15/3, Off Persiaran
Selangor, Seksyen 15,
40200 Shah Alam, Selangor
Tel: 03-5101-3888
ART SQUARE CREATION SDN BHD 17, Jalan 8/146, Bandar Tasik Selatan, 57000
Kuala Lumpur. P.O. Box 7108, Sungai Besi,
57700 Kuala Lumpur.
Tel: 603 - 9056 1637 Fax: 603 - 9056 1634
MACHINE AND EQUIPMENT REQUISITION PLANNING SCHEDULE
Machine and Equipment Quantity Price/Unit (RM) Total price (RM)
Cash Register 1 1349 1349
Van 1 15000 15000
Cashier Table 1 309 309
Cashier Chair 1 75 75
Bookcase 100 179 17900
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610(W) x 295(D) x 1770(H) mm
Bookcase
40"H x 48"W x 14.5"D50 159 7950
Total (RM) 42,583
MATERIALS REQUISITION PLANNING SCHEDULE
Name Details UnitsPrice
(RM)Total Cost (RM)
Primary School
Book
* Reference Books
- Science (Year 1 6)- B.Msia (Year 1 - 6)
- B.Ing. (Year 1 6)
- Math. (Year 1 6)
20 each year
per subject13 13 x 20 x 6 x 4 = 6240
*Workbooks
- Science (Year 1 6)
20 each year
per subject
6 6 x 20 x 6 x 4 = 2880
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- B.Msia (Year 1 6)
- B.Ing. (Year 1 6)
- Math. (Year 1 6)
Childrens
Book *Colouring Books 10 copies 6 6 x 10 = 60
*Story Books 10 copies 10 10 x 10 = 100
Secondary
School Books
*Reference Books
#(Form 1 3)
- Science, Math., Geo., Hist.,
B.M, B.I, KHB
20 copies
each subject30 30 x 20 x 7 = 4200
#(Form 4 5)
- Bio.,Phy.,Add.Math.,
Math.,Che., Scn.,Geo.,
Hist.,B.M,B.I,EST,
Perdagangan,Ekonomi
20 copies
each subject 30 30 x 20 x 13 = 7800
#(Form 6)
- Pengajian Am, Hist.,
Kesusasteran, Perniagaan,
Ekonomi, Geo.,
P.Seni,Phy.,Bio.,Che.,Math.,
Muet, B.M
20 copies
each subject30 30 x 20 x 13 = 7800
*Workbooks
- Form 1 320 copies 7 7 x 20 x 7 x 3 = 2940
- Form 4 5 20 copies 7 7 x 20 x 13 x 2 = 3640
- From 6 20 copies 7 7 x 20 x 13 = 1820
University/
College Student
*Engineering
*Art
*Business
*Computer Science*Medical
*Human Resource
*Accountacy
10 copies 50 50 x 10 x 7 = 3500
Self-
Enrichments
5 copies 30 30 x 5 = 150
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Books
Magazine
*Family
*Teenager
*Sport
*Gadget/Technology
10 copies 8 8 x 10 x 4 = 320
Comic 10 copies 8 8 x 10 = 80
Novel
*Science Fiction
*Romance
*Horror
10 copies 35 35 x 10 x 3 = 1050
Dictionary
*DwiBahasa
*Eng Eng
*B.M B.M
30 copies 30 30 x 30 x 3 = 2700
Total(RM)
45,280
PURCHASE FORECAST
Month Purchase (RM)
January 45,280
February 45,280
March 45,280
April 45,280
May 45,280
June 45,280
July 45,280
August 45,280September 45,280
October 45,280
November 45,280
December 45,280
Year Total Purchase (RM)
1st year 543,360
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2nd year increase by 1% 548,793.60
3rd year increase by 2.5% 562,513.44
OPERATION LAYOUT (1ST FLOOR)
MAGAZINE MAGAZINE PRIMARY SCHOOLS BOOK
STAIR TO
2ND
FLOOR
STORE
SECONDARY SCHOOLS BOOK
DICTIONARY
COMIC CHILDRENS BOOK
NEW ARRIVALS
BOOK
CASHIER
DOOR
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OPERATION LAYOUT (2ND FLOOR)
STAIR TO
1ST
FLOOR
ACC.
ENG.
HUM.
RESC.
MEDICAL
BUSINESS COMP.ART
NOVEL
NOVEL
OFFICE
SELF-ENRICHMENT
BOOK
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OPERATION BUDGET
Items Fixed Asset (RM) Monthly Expenses (RM) Other Expenses (RM)
Machine &
Equipment
42,583 - -
Shop Renovation - - 5,000
Raws Materials - 227,370 -
EPF + SOCSO - 455 -
Vehicle Insurance - - 1,100
Workers Salaries - 3,045 -
Transportation
(Road Tax)
- - 661
Fuel - 550 -
Total (RM) 42,583 231,420 6,761
Total Operation Budget = RM42,583 + RM231,420 + RM6,761 = RM 280,764
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