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Opening thePandoras box

A classic 9 step method

of

Case study analysis

SCMS KOCHI

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What is a Case??????

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Case studies rarelyhave right or wronganswers

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Step

ONE

Task- Become familiar with the

substance of the case

What are the facts?

What is the happening?

Is all relevant information

available to you?

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Step

TWO

Task- Determine the central issues

What decisions need to be made?

Who is responsible for taking

decisions?

What factors, issues, consequencesneed to be taken to account?

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STEPTHREE

Task- Identify the goals and

objectives to be achieved

What outcomes are possible?

Which are desirable?

Which objectives are most

important and to whom?

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STEPFOUR

Task- Ascertain the resources

and constraints

What are the major obstacles?

Which forces support andoppose which action?

Which resources can be

marshaled in for support?

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STEPFIVE

Task- Ascertain the nature of

conflicts

What is the substance of

conflicts?

Can conflicting positions and

plans be reconciled?

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STEPSIX

Task- Identify the dynamics of

behavior

Who is exercising leadership?

Are there interpersonal conflicts?

Are the persons involved

effective in support of their

respective positions?

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STEP

SEVEN

Task- Determine the major

alternatives

Are there ideas and strategies

that have not been presented?

Is compromise possible?

Are the alternatives mutuallyexclusive?

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STEP

EIGHT

Task- Assess the consequences of

a likely decision and action What actions are likely to result from

the decisions made?

What unintended consequences mightarise?

What are the short and long term

consequences for individuals andinstitutions?

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STEPNINE

Task- Consider the appropriate

strategies and priorities What are the most effective ways

of achieving and implementing

the objectives and decisions?

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Andfinally.

List down the most major issue

and the best solution

Provide a solid conclusion

Also give a title for the case

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Presenting the case analysis1. Give proper title to the case

2. Summary of the case (briefly explain about the entirecase in one paragraph)

3. Problem Identification

1. Identify the Major issues.

2. Identify the Minor issues.

4. Specify the alternatives to solve the issues.

5. Analyzing each alternatives .

6. Selecting the most suitable alternative as the bestalternative.

7. Conclusion.

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Thank YouReferences

HBR : how to analyze a case

Excerpted from The case

study handbook