Onsite InsightsCompany visits across the UK

Ailsa Kaye Programme Director

Onsite Insights

Best Practice and World Class Manufacturing

Onsite InsightsCompany visits across the UK

Best practice visits to award-winning

companies across the UK

Onsite InsightsCompany visits across the UK

1980’s … Dept Trade & Industry formed Inside UK Enterprise

2004 … IUKE becomes Onsite Insights

2010 … Onsite Insights achieves 10,000 visitors

2006 … Onsite Insights partners withManufacturing Advisory Service

2020 … National & International visits to the world’s best organisations

Onsite InsightsCompany visits across the UK

International Network

Onsite InsightsCompany visits across the UK

What makes a business World Class?

Onsite InsightsCompany visits across the UK

World class companies demonstrate best practice in ….

innovationflexibilityreliability

quality deliveryprice

Onsite InsightsCompany visits across the UK

Why pursue Best Practiceand World Class?

Onsite InsightsCompany visits across the UKCustomer satisfaction

Onsite InsightsCompany visits across the UK

• Financial Justification

Improve Sales& Reduce Costs

Onsite InsightsCompany visits across the UK

• Better working conditions =increased staff satisfaction & loyalty• Motivated employees – look for improvement & are advocates

Employee Satisfaction

Onsite InsightsCompany visits across the UK

Onsite InsightsCompany visits across the UK

We asked our hosts what makes a world class organisation ….

Onsite InsightsCompany visits across the UK

1.

Clarity of Vision

Empowering Culture

Flexible Structure

CI Framework

Process Excellence

Innovative

Customer Focus

Great Communication

Sustainability

Benchmarking

10 common themes…

Onsite InsightsCompany visits across the UK

Onsite InsightsCompany visits across the UK

You can’t iterate on a burning platform

Onsite InsightsCompany visits across the UKFrom Burning Platform to Burning Ambition

Onsite InsightsCompany visits across the UK

Culture & Values

Onsite InsightsCompany visits across the UK

Culture

Onsite InsightsCompany visits across the UKFlexible organisations will survive

Onsite InsightsCompany visits across the UK

Create Organisational Structures that support your vision

Onsite InsightsCompany visits across the UK

Look cross-sectorAgile Team Structure

Onsite InsightsCompany visits across the UK

Organisational Structure

Onsite InsightsCompany visits across the UKCreate your own CI Framework

Onsite InsightsCompany visits across the UKBest Practice Frameworks…

Onsite InsightsCompany visits across the UKBest Practice Frameworks…

Onsite InsightsCompany visits across the UKBest Practice Frameworks…

Onsite InsightsCompany visits across the UK

Onsite InsightsCompany visits across the UK

Select the tools that will work within your business…

Onsite InsightsCompany visits across the UK Pick your battles

Onsite InsightsCompany visits across the UK

Onsite InsightsCompany visits across the UK

Demonstrating Process Excellence

Onsite InsightsCompany visits across the UK

Innovation – not just a buzzword!

Onsite InsightsCompany visits across the UK

Onsite InsightsCompany visits across the UK

Demonstrating Innovation

Onsite InsightsCompany visits across the UK

Onsite InsightsCompany visits across the UK

Happy customers are advocates!

Onsite InsightsCompany visits across the UK

Demonstrating Customer Focus

Onsite InsightsCompany visits across the UK

Communication

Onsite InsightsCompany visits across the UK

Demonstrating Great Communication - Internally & Externally

Onsite InsightsCompany visits across the UKSustainable

Manufacturing

Onsite InsightsCompany visits across the UK

Demonstrating Sustainability

Onsite InsightsCompany visits across the UK

Onsite InsightsCompany visits across the UK

What you measure matters ….

Onsite InsightsCompany visits across the UK

1.

Clarity of Vision

Empowering Culture

Flexible Structure

CI Framework

Process Excellence

Innovative

Customer Focus

Great Communication

Sustainability

Benchmarking

10 common themes…

Onsite InsightsCompany visits across the UK

Upcoming Visits

10 March Milliken, Bury

11 March Entek International, Newcastle-Upon-Tyne

26 March Williams Lea, Norfolk

26 March Silent Gliss, Broadstairs

21 April Mars Drinks, Basingstoke

22 April Alitex, Petersfield

28 April Buhler Sortex, London

28 April Agfa, Leeds

30 April Jaguar Land Rover, Liverpool

7 May Double H Nurseries, New Forest

21 May Fujifilm, Broadstairs

2 June BAE Systems, Rochester