Online Ticketing Software FAQs - Q1

Please Visit TICKETsage.com or Call 855.905.7243 For a Free Dem

Upload
ticketsage
Category

Technology
view
66
download
0

Embed Size (px):

description

Is the online box office system stable/ reliable? What is the downtime percentage? You're basing a big portion of your business' revenue on that online ticketing system and you need it to be reliable. Online ticketing companies will show you all their features but you want to ask them if they've done benchmarking in terms of uptime and downtime, benchmarking in terms of load capacity and spike capacity. You really want to get a sense that that system is rock-solid. As online ticketing systems have added more features and become more complex over the years, there was clearly a period where there was a trade off between features and functionality and system stability. What you need is 99.99% reliability just like the phone system in terms of getting dial tone. You should demand the same stability from an online ticketing software. It needs to be up. It needs to be stable. It needs to be able to take the spikes and hits when you have really high demand while maintaining functionality. It needs to not go down when you need it. You do not need to sacrifice features and functionality for efficiency, so this is one of the items that you really need to ask your online ticketing software provider. We cannot speak for other products, but Ticket Sage is benchmark tested, and it is there for our customers with the 99.99% reliability you should expect. http://www.youtube.com/watch?feature=player_embedded&v=pUDYe6zWCQ0