Onboarding: Using orientation as the first critical step in retention

Copyright PrimeGenesis®

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The Stages of OnBoardingAccelerating Leadership Transitions

George BradtMarch 2008


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Role Delivery

“That tricky first 100 days”The Economist – 7/13/06

Personal AdjustmentLearningOrganization Relationships


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On-boarding Results

Contact Offer Accept Start

CheatCheat ControlControl ExploitExploit


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Different perspectives in early stages

Scope

Assess

Buy

Sell

Sell

Buy

On-boardingOn-boarding ResultsResults

ContactContact OfferOffer AcceptAccept StartStartBefore the first contact

OrganizationOrganization

Candidate / New LeaderCandidate / New Leader

CheatControlExploit


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“They can because they think they can.”Virgil – 1st Century BC


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CheatCheat: get a head start before the start


ContactContact OfferOffer AcceptAccept StartStart

PlanRelationships

Set up

Make new leader feelvalued, valuable, proud

Organization - Supervisor New Leader


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“I love me”

“I love my family”

“My team

loves me”“I lo

ve my team”

“I love my work”

“I’d love to be

somewhere else”


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ControlControl first impressions



seesigns & symbols

hear“we” stories

believewhat you do


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ExploitExploit opportunities through the teamopportunities through the team

Enable and inspire people to do their absolute best, together, to realize a meaningful and rewarding shared purpose

Communication Campaign

Imperative Milestones Early Wins Role Sort

30 45 60 70

Strategic Operational

Organizational

DayOne


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EnableEnable

ADEPT

Acquire Develop Encourage Plan Transition


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“…meaningful dialogue about that child’s future”

“I never wanted to snap the ball so well in my life”

InspireInspire


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Enable and inspire people to do their absolute best, together, to realize a meaningful and rewarding shared purpose


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Questions???



Sell: Job #1 is getting the job – can’t turn down a job not offered

Buy: Due diligence to mitigate organization, role, personal risks

Cheat: 100-Day Action Plan, jumpstart relationships, learning; get help

Control: First impressions day one & on: signs, symbols, stories

Exploit: imperative, milestones, early wins, roles, communication

New Leader

Buy: Create a slate of viable candidates & set up conversion

Sell: Convert … or cut loose top candidate before losing backups

Support:

With mentoring,

coaching or

transition acceleration

as needed

Organization


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CheatCheat: get a head start before the start

ControlControl first impressions

ExploitExploit opportunities through a high performing team

George Bradt203-323-8501

[email protected]

Onboarding: Using orientation as the first critical step in retention

Technology

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