ON24-InsideSales-case-study
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Transcript of ON24-InsideSales-case-study
1© 2014 ON24, Inc. I www.on24.com, email: [email protected] or call 1-877-202-9599
ON24 CUSTOMER CASE STUDYINSIDESALES.COM – SALES ACCELERATION SUMMIT
SITUATION MAKING THE WORLD’S LARGEST ONLINE SALES EVENT BIGGER AND BETTER
InsideSales.com offers cloud-based sales acceleration
technology and delivers software and consulting solutions
that transform the productivity and professionalism of sales
teams. As part of the company’s overall mission, InsideSales.
com held a groundbreaking online thought leadership and
lead generation event in 2013 – the Inside Sales Virtual
Summit – featuring a star-studded cast of sales experts that
attracted more than 16,000 attendees from around the
world.
As a follow-up to the 2013 event, InsideSales.com recast the
event as the Sales Acceleration Summit and assembled the
world’s leading experts in sales, marketing and technology,
focusing on sales acceleration technology – what it is and
why it matters. For 2014, the company needed to deliver this
engaging content to an even bigger audience and surpass
the previous year’s event in every way, while partnering with
a reliable global delivery vendor that could support the large
projected attendance.
SOLUTION THE TOP MINDS IN SALES + ON24 + EVEN COOLER CONTENT
The overwhelming success of the previous year’s event
meant that the 2014 event had to be even more compelling
and raise the bar in terms of attendance. So, the InsideSales.
com team built an online conference agenda around the
“hot topic” of sales acceleration and included sales experts
such as Jeffrey Gitomer, author of “The Little Red Book of
Selling,” Jill Konrath, author of “SNAP Selling,” and celebrities
like NFL Hall of Famer Steve Young. In all, the 2014 lineup
included 80 speakers, and InsideSales.com designed the
content to drive even greater participation and engagement
from senior executives by offering 15-minute sessions
developed specifically for executives and VPs of sales and
marketing.
To drive attendance, especially from high-level execs,
InsideSales.com began its marketing program with an
AdWords search campaign to solicit interest in topics
similar to “inside sales,” with a quick call to action, asking
people to submit their email addresses to learn more about
CASE STUDY BACKGROUND
INDUSTRY
Technology
ON24 APPLICATIONS
ON24 Virtual Environment
SUMMARY
In 2013, InsideSales.com held a
groundbreaking virtual event, the
Inside Sales Virtual Summit, attracting
more than 16,000 attendees. For 2014,
InsideSales.com created the Sales
Acceleration Summit, featuring 80
speakers. More than 20,000 executives
from all over the world visited the
Summit to learn from the industry’s
brightest minds, driving InsideSales.com
lead generation and sales.
C A S E S T U D Y I N S I D E S A L E S
the industry. From there, the company began an email
marketing campaign with more in-depth information to
promote the Sales Acceleration Summit and leveraged a
combination of Internet search, email and online video over
the course of several months to generate interest.
In addition to its innovative content and marketing
approaches – along with the stellar speaker lineup –
InsideSales.com needed a global platform to deliver the
Sales Acceleration Summit, and they chose ON24 for the
second year in a row. After an extensive selection process
and a successful event in 2013, InsideSales.com knew
that the ON24 platform could deliver the scale and global
reach that the event needed. The ON24 relationship was
continued for a number of other reasons as well, including
completeness of vision; Presentation Manager XD; and
virtual exhibit booths that could include video, links and
downloads, helping InsideSales.com achieve multiple
customer touches within the event and more readily move
virtual event participants into (and through) the sales funnel.
RESULTS INCREASED ATTENDANCE, ENGAGEMENT AND SALES
When the final tally was in, more than 20,000 business
executives from all over the world joined the Sales
Acceleration Summit to learn from the brightest minds in
sales and marketing.
What’s more, the variation in content strategy – offering
“snackable” and long-form content – enabled InsideSales.
com to capture the attention of VP- and C-level executives
with short, impactful sessions. Attendees joined multiple
online video sessions, and, based on which sessions they
attended, sales associates followed up with hyper-targeted
packages that sold very well.
Thanks to extensive pre-event marketing and a top-tier
program of speakers and content, the Sales Acceleration
Summit drew a large and enthusiastic audience. Key stats
include:
• More than 20,000 attendees
• 16,000 unique session views
• 6,000 tweets
• 8,000 on-demand views
In addition to drawing a large audience and garnering
positive user feedback, the event also scored very highly
on engagement, with lively post-session Q&As. The
combination of audio and video content supported by
the ON24 platform created greater engagement as well.
The Sales Acceleration Summit is available on demand,
continuing to generate awareness and leads for
InsideSales.com.
“The Sales Acceleration Summit capitalized on the amazing industry buzz and attendance surrounding our inaugural event, fueling our lead generation program. The chat session within the ON24 virtual environment exhibit hall was especially helpful for lead conversion.”
— KEN KROGUEPRESIDENT AND FOUNDER
INSIDESALES.COM
2© 2014 ON24, Inc. I www.on24.com, email: [email protected] or call 1-877-202-9599
HOW INSIDESALES.COM MEASURES VIRTUAL ENVIRONMENT EFFECTIVENESS
OBJECTIVE: Follow up a key thought leadership event to drive greater awareness, create industry “buzz,” and generate sales
leads while moving existing prospects through the sales cycle.
STRATEGY: InsideSales.com developed the Sales Acceleration Summit, with a star-studded speaker lineup including both sales experts and celebrities like NFL Hall of Famer Steve Young. The lineup included 80 speakers, and InsideSales.com designed the content to drive even greater participation and engagement via 15-minute sessions developed specifically for C-level executives and VPs of sales and marketing. The ON24 platform was again selected – for its global scale, reliability and outstanding feature set.
RESULTS: The Sales Acceleration Summit was a success, with some 20,000 people attending the event. InsideSales.com achieved multiple customer touches within the event, moving event participants into – and through – the sales funnel. Shorter content sessions, aimed at top-tier executives, helped drive interest and engagement, enabling sales associates to follow up with hyper-targeted packages that sold very well.
C A S E S T U D Y I N S I D E S A L E S