On-the-Job Training

ByLacey Burton

Introduction• Meaning of this delivery method• Workplace Application• Advantages• Disadvantages• Recommendation• Conclusion

Meaning• On-the-Job (OTJ) is learning delivery method• Method used for– New employees– Employees who require training– Cross-training

• Delivered from peers and managers • Informal training method in work environment

Application• On-the-job training occurs in

all industries & professions• An older, but highly-effective

training method• Coca-Cola can apply this

method to all units.• Highly-transferrable

Pros of OTJ Training• Immediately available with little preparation• Enhances trainee desire to master the skills• Low cost• Offers flexibility• Less overall investment

Cons of OTJ Training• Occur when improperly coordinated • Must choose a trainer cautiously• Bad habits in trainer leads to poor

training• Training must incorporate:– Demonstration and observation– Practice– Feedback and Reinforcement

Recommendation• Among the most efficient professional

development methods• Real-world approach • Low costs involved• Employees rate as very

effective• Still need to maintain

evaluation of method

Conclusion• Oldest forms of informal

employee training• Must incorporate

demonstration, practice, & reinforcement

• Can be ineffective with a poor trainer

• Provides trainees with fundamental skills

References• Noe, R. A. (2008). Employee training and

development (4th ed.). New York, NY: McGraw-Hill.• Miller, S. (2008). Report: Critical Skills for a

Changing Workforce. Retrieved from http://www.shrm.org/publications/hrnews/pages/reportcriticalskills.aspx

• SHRM. (2008). Critical Skills Needs and Resources for the Changing Workforce. Retrieved from http://www.shrm.org/research/surveyfindings/articles/documents/critical%20skills%20needs%20and%20resources%20for%20the%20changing%20workforce%20survey%20report.pdf