KicKstarting client conversations

WORKSHOPodi le faludiby

odile faludi

88% of executive buyers

want a conversation not a presentation!

What is the greatest constraint of any business? ...getting new business.

Research shows irrespective of what type of business you are in, whether it is services or product based everyone has a “need” to call new prospects.

Relying purely on your existing customer base will not build a business. The sales net must be thrown much wider. If you want to make more money

now and in the future read on.

I help you open not only the door of your prospects but their mind resulting in more happy customers for you!

odile faludi

1. clear understanding of the process of kickstarting client conversations on the phone and face-to-face.

2. the ability to fill your calendar with sales appointments resulting in more customers.

3. confidence to initiate client conversations with cold and warm prospects.

4. 14 essential attributes that one must have to become a better communicator.

5. the secrets of emotional intelligence and how it impacts on yourself and others.

6. three key techniques to master crucial conversations face-to-face or over the phone.

7. three proven techniques that rebuild safety when respect is violated during conversation.

8. two guaranteed ways of making conversation ‘safe’ when a client becomes defensive or irritated.

9. Brainstorming session on avenues for lead generation to ignite your business and set it off like a rocket.

10. 30 tested tips for smart telephone calling to cold and warm prospects.

What are your main challenges when speaking to someone you don’t know who you would like to know for the sole purpose of doing business?

the mental frameworks of being a successful communicator - getting rid of the constraints.

Understanding your own personal feelings and learning to deal with them. Facing fears, rejection and moving on.

What are the traits of a great communicator and how to develop them?

are gatekeepers your ally or foe?

What to do when casual conversation turns to crucial conversation and the stakes are high?

What are the steps to successfully make a call to someone you don’t know for the sole purpose of getting that sales appointment:

1. Doing your homework prior to the call - where do ‘quality’ leads come from?

2. the power of linkedin for lead generation and ‘warm calling’.

3. research - Finding out about the company and the ‘individual’ you are seeking to speak with. Where do they sit in the organisation? are they a blocker or an influencer?

4. Build your database as a representation of the wider marketplace.

5. Prepare a script - demonstrate your capability as a caller.

6. Make a date for a meeting with a commercial agenda in mind.

7. Follow up - communicate periodically with individuals on your database, with communications designed to stimulate the emergence of sales opportunities.

8. now let’s practice - role playing.

Attend this workshop and you will get: Introduction:

Investment: $595*

per attendee 6 hours coaching program

*MiniMUM three attendees or $990 private coaching session

inclUDes WHite PaPer For eacH attenDee availaBle via sKYPe

Preferably your premises – must have large screen and projector, Wi Fi plus White Board

*Please check with your accountant should be fully tax deductible

Testimonials:

Nicholas McEvoy, Director & Property Specialist at Bresic Whitney

i have attended many training sessions over my career but i will say this has been one of the best. i loved it so much that i will be calling odile in a year to do it again! 10/10.

Evelyn Lundström AICI CIP, Managing Director at First Impressions Image Consultancy Pty Ltd

this is the perfect course for those who need to improve their prospecting calls. i know this because i had the fortunate opportunity to attend odile’s ‘Kickstarting client conversations’ program today and came away with greater confidence and a new approach to picking up the phone to make the once dreaded ‘cold call’. odile is a wonderful facilitator.

Tiffany Cooney, Corporate Sales Manager, BMW Sydney

odile is an expert on practical ways to connect and start crucial conversations. Whether it be with clients in business, or in areas of your personal life. i was able to take away key points that i put in to practice immediately.

i have been to many sales and management coaching seminars and although i have enjoyed all the training i have undertaken previously, never before had i written an action Plan.

Matthew McArthur – CEO, McArthur

if you are looking for a specialist to develop your teams’ client engagement skills and salesmanship, then look no further.

odile has shared her skills and knowledge with our team in a way that was tailored to their experience and increased their self-belief, resulting in many “light bulb” moments for us all. Her delivery style is professional and motivating enabling her to engage with all participants.

Caitlin Young, Agile Reasoning Account Executive, U.S.A

odile is a woman of wisdom who changes lives, including mine! she is brilliant, helpful, and worked with me until i was confident that i could hit the ground running with confidence and a precise plan. i’m honored to know odile, and she is worth every penny of her consultation fees and more! tHanK YoU oDile for being my muse, ally, and one of the most incredible mentors i have ever had. i undertook the program via sKYPe and it was very easy.

odile faludi

odile Faludi is a cold calling specialist but she hates the words “cold calling”. odile says, “it is all about Kickstarting a client conversation.” When you have the right mindset the dialogue flows differently. she is trained in “crucial conversations” through vital smarts. vital smarts has helped 300 of the Fortune 500 realise significant results using a proven method for driving rapid, sustainable, and measurable change in behaviours.

odile Faludi has worked in the not-for-profit, real estate and the management consultancy space for the last thirteen years. she has a proven track record of opening doors of c-suite level executives in the top 200 companies in australia. in 2011, with her fearless approach she successfully facilitated a small team of management consultancy experts to secure well over a million dollar deal with a large australian financial organisation. Her initial entry point was a cold call.

odile runs workshops in sydney teaching Business Development Managers, start-up entrepreneurs and sales teams’ how to initiate client conversations. the program covers lead generation tips, social media and smart calling ideas on dialogue. odile is a passionate freelance writer and her natural love of words freely complements her course. You can contact odile on 0425 250 677 or email ofaludi@optusnet.com.au to discuss your needs and to book your place in her next workshop. Most sales are lost at the beginning of a conversation not at the end. no conversations – no sales!

About Odile Faludi

“It is all about Kickstarting a Client

Conversation.”