OD-Process Developmnt PJJ F2F 2nd Meeting
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Transcript of OD-Process Developmnt PJJ F2F 2nd Meeting
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7/24/2019 OD-Process Developmnt PJJ F2F 2nd Meeting
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RGANIZATI NAL
DEVEL PMENT
PR CESS
PRESENTER :
NOR AZMI AHMAD
MOHD ZAMRI MAT ZAIN
HAPDZAN HUSAINI
LAI LUNG KWANG
INSTRUCTOR :
DR KHAIRUDDIN IDRIS
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rgan zat ona eve opmentProcess :
The Model
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Gary N.McLean (2!". Or#an$%a&$'n De(e)'*+en&: Pr$nc$*)e,-
Pr'ce,,e,- Per.'r+ance. San /ranc$,c'- USA: 0erre&&1K'e)er.
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Re&r$ee3 r'+ &&*:44en.5$6$*e3$a.'r#45$6$4Or#an$%a&$'n73ee)'*+en&
8a,e3 'n &e K9r& Le5$n M'3e) ' Ac&$'n re,earc
http://en.wikipedia.org/wiki/Organization_developmenthttp://en.wikipedia.org/wiki/Organization_development -
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Re&r$ee3 r'+ &&*:44r*e'*)e.+'n,&er.c'+
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Re&r$ee3 r'+ &&*:44555.a9&'r,&rea+.c'+4Pre,en&a&$'n40ara&$,9na#ar1;
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Or#an$%a&$'n
4)ea3er rec'#n$%e, &a& a *r'8)e+ e>$,&, 5$c $+*ac& &e eec&$ene,,-
+$,,$'n ? ea)& ' 'r#an$%a&$'n.
Lea3er,$*
a, a $,$'n ' a 8e&&er 5ay an3 5an&, &' $+*r'e &e 'r#an$%a&$'n $n &er+
' *er'r+ance.
D$,,a&$,ac&$
'n 5$& &e *re,en& ,$&9a&$'n.
T' ac$ee&e $r,& ,&e*, &'5ar3, reac$n# &e 3e,$re3 $,$'n.
09,$ne,, $,
n'& a, 9,9a)
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WHYDIANOGS
IS
to identifysystem
parameters andrecognize
symptoms,problems, andcauses of teorganization
e!ecti"eness
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##$%&$#' #&
(igure of )e diagnostic process)entati"e *roblem
Areas Identi+ed
ollectData
-ore Data
Needed No.
Data(eedbac/
-ore DataNeeded No.
*roblem Areas
Identi+ed
No angeAt *resent
Diagnosis Wor/ on*roblem auses0
1esult is ange
lient)arget -oti"ated
)o Wor/ on *roblem
Y2S
#
3&
4
'NO
Y2SNO
5
6
7
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is used to analyze te organization as asocio8tecnical system interacting .it itse9ternal en"ironment
ause maps are matematical representationsof percei"ed causal relationsips among"ariables0 Among te most important factorssuc as :uantity, speed, fre:uency, :uality,morale, and so fort;)is tecni:ue assumes tat at any gi"en
moment an organization is in a state ofe:uilibrium$balanced
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INTERVENTION!
!!
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Se).
rene5a
)C'n
ce$e3 ' a, a re,*'n,e &' r'9&$ne an3 )ac6 '
$n&e))ec&9a) ,&$+9)a&$'n- 5$c carac&er$%e +any
'cc9*a&$'n, $n '9r ,'c$e&y (Gar3ner-@B; H93,'n-
@@".
Or#an$%a&$'n rene5a) 3e$ne a, an 'n#'$n# *r'ce,, '
89$)3$n# $nn'a&$'n an3 a3a*&a&$'n $n&' 'r#an$,a&$'n
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Ea)9a&$'n an3
+'n$&'r$n#
M'3e) ' $e a)&erna&$e
5ay, &' ea)9a&e
@.A,6 &e e>*er&
2.Wa&, &e &ar#e&
.D$3 5e $& &e &ar#e&
;.M$3 c'9r,e c'rrec&$'n
!.C'n&$n9e, +'n$&'r$n#
(We$,, ? Re$n- @
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S&a8$)$%$n#
*r'ce,,+a$n&enance *a,e.
&a6e,*)ace 9n3er c'n3$&$'n, ' 9nree%e ne,, 5$c are nece,,ary 'r &ecan#e, &' ae an $+*ac& 'nce $n&r'39ce3
'5eer
$& $, nece,,ary &a& &e can#e3 ,y,&e+ ,'9)3 ,&a8$)$%e &' a))'5 &ecan#e, &' *er+ea&e &e c9)&9re ' &e 'r#an$%a&$'n.
Te*r'ce,, c'n,$,&, ' ac&$$&$e, &' +a$n&a$n &e eec&$ene,, ' &e$n&eren&$'n 8y rece$$n# ee3 8ac6 a8'9& &e can#e ? *r'39ce3+'3$$ca&$'n,
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CIP IS
An 'n#'$n# e'r& &' $+*r'e *r'39c&,- ,er$ce, 'r
*r'ce,,e,
&r'9# $n&eren&$'n.
WH NEED CIP F
Or#an$%a&$'n en$r'n+en& 8eca+e +'re1+'re c'+*e&$&$e
an3 89,$ne,, 8eca+e 9,9a).On)y &5' &y*e ' 'r#an$%a&$'n 1 &',e &a& are can#$n# an3
&',e &a& are #'$n# '9& ' 89,$ne,,.
H W T D F
C'n&$n9'9,)y $n&r'39ce can#e, &r'9# re*ea&$n# &e
cyc)e
' 'r#an$%a&$'n 3ee)'*+en& *r'ce,,.
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Also non as Deming "#cle and made it $amo%s Dr '( Edards Deming
PD"A model as introd%ced 'alter A )hehart
Developand
implement plan
)t%d# theapproach
es*techni+%
e ,res%lt
De-ne andanal#zethe c%rrentprocess
Action :"orrection
*Prevention*Engra$tand planne.t "P
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KAIZEN
0E
NCHMARKINGT
M
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Organization need to contin%o%sl#
introd%ce changes thro%ghrepeating the c#cle o$ organizationdevelopment process $or contin%es
e.isting in the maret(
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