NYC UXPA: WUD 2013 - Maya Jackson (Part 2)
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Transcript of NYC UXPA: WUD 2013 - Maya Jackson (Part 2)
Your Trusted User Experience Research Partner.
When UX Can Be Life or DeathTesting For Medical Devices and Applications
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Panelist
Maya JacksonUX Research Manager, AnswerLab
Email: [email protected]
AnswerLab
15 West 26th St, Suite 200
New York, NY 10010
#wud2013
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Why is Medical Device & Application Testing Important?
• WHO estimates that 1.5 million different medical devices exist in the world
today1
• Research2Guidance posits that the mobile health app market may reach
$26 billion by 20172
• Bloomberg BusinessWeek reports there are 97,000 mobile health
applications available for download at major app stores3
1 http://www.who.int/mediacentre/factsheets/fs346/en/
2 http://www.research2guidance.com/shop/index.php/mhealth-report-2
3 http://www.businessweek.com/articles/2013-09-26/fda-regulators-eye-medical-apps-for-mobile-devices
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Who Decides What’s Safe?
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5 Tips for Conducting Medical
Device & Application UX Testing
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1. Select Tasks Based on Their Risk Level
Identify Prioritize Arrange
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2. Conduct Testing in a Realistic Environment
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3. Engage the Right (and Right Number of) Users
FDA Guidelines recommend 15 users per discrete segment
HCPs Caregivers Patients
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4. Test the Complete System
5. Moderate and collect Data to Evaluate and Control Bias
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Your Trusted User Experience Research Partner
Thank You.Maya JacksonUX Research Manager, AnswerLab
646.553.5504
www.answerlab.com | Twitter: @AnswerLab
#wud2013