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Issue 6

The magazine for NKDC staff

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November-December 2010

Some new faces in Democratic Services...

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atnkis your magazineatnk is produced by the NKDC Communications Team for all Council officers and is available in electronic or print format. The cost of producing the magazine is offset by advertising from local businesses.

If you or your team would like to appear in the next edition please contact: Communications@ n-kesteven.gov.uk 2467 Communications Team North Kesteven District Council District Council Offices Kesteven Street Sleaford Lincolnshire NG34 7EFPrinted by:

The views and advertisements within this magazine do not necessarily reflect the views of their employing authority or their organisation.

Printed on 100% Recycled Paper

insideThe NK post room has gone ghoulish 4Have your say on Central Lincolnshire issues 5Long service awards 7Find out what the IT Team are up to 8

Do you have the right work/ life balance? 10A week of community safety action 11A day in the life of Democratic Services 12Q&A with new starter Anne-Marie Shepherd 15

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The sense that everyday’s a school day with something new to learn is thriving at the Council where nine members of staff have acquired new skills and qualifications.

Each of them can now has a NVQ under their belt and Skills for Life grades in numeracy and/or literacy, after taking

courses through work.The coaching was part

of the Council’s initiative to boost the skills and capabilities of staff, carried out as a distance learning course over three months.

Skills for Life grades are the equivalent to GCSEs at grades A-C.

Graham was impressed with everyone’s effort,

commitment and excellent grades, achieved in such a short time. ”You’re all stars!” he said.

Debra Blake, PA to Assistant Chief Executive Alan Thomas, said: “It has enabled me to update and improve qualifications achieved at school.

“I enjoyed the challenge and am extremely pleased with the results.”

NK staff learn new skills for life

Julie Wolfe, Linda Kelby, Debra Blake, Debra Dawson, Sindy Benton, Sharron Routledge and Angela Palmer (Laura Meadows and Beverley Gresswell not pictured)

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8News

On 1 October NKDC staff left their tie at home and came to work in their denims.

'Jeans for Genes Day' is a day on which everyone is encouraged to wear jeans for work – all in aid of genetic research.

Every year 30,000 children are born with some form of genetic disorders, affecting 1 in 25 children, and their associated health

problems mean that genetic disorders are the biggest killer of children aged 14 years and under.

This year NK staff did their bit by wearing jeans and making a donation. The suggested minimum

was £2, or for £7 staff could wear their jeans and have their own personalised Jeans for Genes support mug, with all profits donated to the charity.

HR Manager Christine Richardson said: "Thank you to everyone who has contributed and helped NKDC raise £186."

On 29 October NKDC staff wore pink as part of 'Wear it Pink Day', with proceeds going to Breast Cancer Campaign. Staff raised over £300 for this well-deserved concern.

Jayne’s Pantry also had a charity raffle for this cause, which raised over £140. Winners were Marion Thomas, Colin Lamyman, Brian Harvey, Mick Gadd, Mandy Davies, Sue Chambers, Anne Stevenson, Keith Bailey, Steph Bond and Kate Walmsley.

NK staff have been doing their bit for charity over the past months

All for a good cause

“Thank you to everyone who has helped us raise moneyChristine Richardson, HR Judy Saunders has joined

the Corporate Strategy team as a Research Officer – job sharing with Lydia Hopton, who has recently returned from maternity leave.

Also joining the team as a Research officer is Tricia Trice who has taken Amy

Jones' previous post until the end of March.

Consultation activities, unless pre-planned with us will be on a first come first served basis.

Policy & Performance Manager Esther Watt is their line manager.

New faces in Corporate Strategy

Staff wear their denim with pride for Jeans for Jeans Day

Wearing it Pink!

News

Postroom gets ghoulishA swimming time

Claire Taylor, Asst Support & Strategy Manager, finished 'swimming the Channel' on 2 November. Thanks to all who have sponsored her.

Spires & SteeplesOn 17 October NKDC staff

completed the Spires & Steeples Challenge. Luke Taylor ran the full 26 miles

while Mike Lock, Bonnie Fricker, Sarah Oliver and

Alan Oliver walked it. Linda Melloy ran the half

marathon.

All quizzed outAt the annual Unison Quiz,

Mark Taylor's Regulatory Services team were beaten by Planning's Magnificent Seven.

The team are Steve Harvey, Nicola Taylor, Sarah Walker,

Elaine Woodcock, Sarah Oliver and Alan Oliver. The

quiz raised over £100 for Act for Spinal Muscular Atrophy.

Mark said: "I’m gutted – sick as a parrot!"

In Brief The NKDC Post Room celebrated Halloween in terrifying style by decorating their office to scare passers-by for 31 October.

Lorraine Wise, Post Room Officer, said: “It’s just a bit of fun! Times are tough so we’re trying to lift everyone’s spirits.”

Zaynab Hosseini-Khorrami, Post Room Assistant said: “It’s a second home for us in here, so we like to make it as fun to be in as possible.”

Lorraine added: “If you’re not making your place of

work a nice place to be there’s no point in coming in! It lifts the day – and it cheers other NKDC staff up.”

When quizzed about their plans to take back the Christmas Office Decorations Competition crown from the Communications Team, the team refuse to give anything away. “Let’s just say we’re taking the Communications Team on this year – they are obviously the ones to beat after last year’s efforts – shame they’re going to lose to us this year!” said Lorraine with a devilish laugh!

If you work in the Council's Sleaford offices, all other Lincolnshire councils can be called by making an internal phone call and using an access code.

The codes are listed on the front page of the intranet under 'Useful Contacts'.

For example to call West Lindsey District Council you can dial 7151, followed by the extension number – if you know it – or a 0 if you don’t and need to speak to the switchboard operator instead.

Calling using this system is completely free and avoids the cost of a national rate phonecall so please use it.

How to call all Lincs councils

But who is behind the mask?

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News

A major consultation exercise on the issues affecting Central Lincolnshire and the potential solutions that could help address these issues is currently underway.

If you live in North Kesteven, Lincoln or West Lindsey you may have already seen posters advertising the consultation or read about the consultation in your local paper.

Between now and 6 December the Central Lincolnshire Joint Planning

Unit are also engaging with residents, businesses and organisations by setting up stalls at the Lincoln, Gainsborough and Sleaford markets; visiting local residents groups; and holding a stakeholder event to name but a few of our endeavours.

The unit's Amy Steer said: "It is important that to ensure as many people are given the opportunity to have their say on future development and growth in Central Lincolnshire and

the wide coverage achieved would not have been possible without the help of the North Kesteven Communications Team – Michelle Marklew has taken a lead on the project.

"The team has been instrumental in ensuring the message has reached far and wide and continues to support us as we move towards producing the development plan, also known as the Joint Core Strategy, for Central Lincolnshire."

Have your say on Central Lincolnshire issues

Rachel and Sion get on their bikes...Graphic Designer Rachel Thirde and IT's Sion Severn took part in the 53K Viking Challenge in October.

The pair cycled 36 miles in total. Rachel says: "The weather was awful which made the conditions very difficult. We had to carry our bikes at times as the wheels wouldn't turn due to the mud and grass lodged around the bike wheels.

"We ended up with shoes the size of Gary Glitter's after plodding through the mud!

"Sion fell in the ditch after slipping in the mud and had nowhere to put his foot down so just fell sideways into a ditch!"

As we went through Belvoir Castle wood I discovered my brakes weren't working due to all the mud on the brakes. I continued to descend down the last hill to the finish line to discover in fact I had no breaks at all. I sped down the hill at around 30 miles an hour!"

Rachel and Sion after their journey

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News

Children from local schools used graffiti as a way of detailing their desires for the communities in which they live.

When more than 50 pupils from primary schools met to tell local authorities how they wanted services to be developed for them, they were able to express themselves creatively.

By using play, colouring tasks, chat and the chance

to draw on a designated graffiti wall, many made it clear they shared concerns about litter, smoking in public, speeding traffic.

Their wishlists include

more bins, parks, skate and parkour facilities, wider roads at Timberland Fen, zebra crossings, enhanced recycling facilities and more, better shops and pubs.

The outcome from the Primary Parliament Project so impressed officers that the graffiti wall will be showcased in the NKDC reception as soon as the Central Planning Unit consultation ends.

The morning involved significant input from Jade Warren and Anne-Marie Shepherd alongside the county council’s Health Schools and participation teams.

Kids spell out community wishlist

Julie Wolfe, Business Support Assistant, completed a full 47-mile cycle for prostate cancer.

Julie says: "The last 7m from Threekingham along Mareham Lane were horrendous, as it was so windy.

"I got to the turning

for Silk Willoughby and had to stop to be sick – which really wasn’t very attractive with all the cars whizzing past!

"I am really pleased we all did it as we have raised just over £1,200 for prostate cancer. A week later I am only just able to finally sit down!

Staff will be pleased to know that Mark Taylor is busy preparing his annual ‘Kristmas Kwiz’, which will be on sale from late November.

As usual there will be 50 devilishly cryptic clues, this year on a theme of ‘Television’.

At only £1 for many hours

of torment/ fun the Kwiz remains excellent value for money, as well as raising over £150 each year for Crisis – the homelessness charity.

Mark says: "Whether you’ve been naughty or nice – I'm still going to sell you a copy. Resistance is futile."

Julie completes 47-mile bike rideGet ready for Taylor's Kristmas Kwiz!

Youth engagement Officer Jade Warren and colleagues recently co-ordinated a consultation event with a difference

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News

Some of the best-known faces at NKDC have been commended for long service in local government.

NK Chairman Cllr Sue Howe presented awards for 40 Years' Continuous Service in local government to Building Control Officer & Access Officer Hugh Johnson; Robert Young, Chief Internal Auditor; David Main, Systems & Support Manager; and Principal Building Control Officer Phil Johnson.

Hugh Johnson began his career at the former Barton-on-Humber Urban District Council prior to commencing work at the newly formed North Kesteven District Council in 1974 as a Building Inspector, working his way to Chief Building Control Officer in 1992.

Rob Young started work at Scalby Urban District in 1970, which became part of Scarborough Borough

Council in 1974, when he became an Accountant & Auditor.

In June 1986, he started work with North Kesteven as the Chief Auditor. In 2000, his post was incorporated as client role for Internal Audit Services.

David started work in local government at Taunton Dean Borough Council in 1968 as a Sundry Debtors Clerk. In 1979, he joined North Kesteven as an Accountancy Assistant until 1994, when his post was redesignated Exchequer Manager. Recently, his post was further changed to become that of Systems & Support Manager.

Phil started local government with Spilsby Rural District Council in 1969

as a Junior Assistant and in 1974 joined North Kesteven District Council as a Building Inspector, working his way up to become Principal Building Control Officer. Phil had obtained a qualification as a Chartered Surveyor and is a member of the Institute of Fire Engineers.

Gill Smith, Joyce Robinson and Richard Starbuck have also achieved 40 Years' Continuous Service and will receive their awards at the next Council meeting. Three officers achieved 25 Years' Continuous Service: Simon Curtis, Suzanne Yarwood and Brooke Smith.

NK Chairman presents Continuous Service Awards

Pictured from L-R: Phil Johnson, David Main, Robert Young

and Hugh Johnson

North Kesteven's very own 'techies' always have their finger on the pulse of the authorityThe IT Crowd

As anyone who has ever popped their head round the door of the

IT Team’s office, the team are never bored…

Catching the IT Team all in the same place at the same time is rather like herding very busy cats – you think you’ve got everyone’s attention, then the phone goes and the team jump to deal with the caller.

Among their big projects on the go the team list the new unified communications system; managing the Choice-Based Lettings networks and the Joint Planning Unit.

ICT Support Office Gareth Kinton is setting up the networks for the Choice-Based Lettings project.

NKDC is working with City of Lincoln Council, West Lindsey District Council and Acis Housing to introduce Choice Based Lettings. This means that applicants will still apply to join the scheme and be assessed according to their housing need but instead of being given points they will be placed

in a priority band. Vacancies will be advertised detailing families and which applicants will be eligible, applicants are then invited to express their interest (or bid for) where they would like to live.

In working in partnership with other Council's, applicants will have increased opportunity to move within the partnership area while still addressing housing need within the district. And IT’s job is to bring it all together so that staff from each organisation can connect between the different organisations’ networks.

“This means that staff from West Lindsey DC can log on with their Crytocard and go through to the NKDC network,” Gareth says.

Meanwhile, the new Unified

Communications project goes live on 27 November. ICT Manager Anne Tyler says the system is “A seamless telephone network with Lincolnshire County Council, which is a far more resilient system that our current one. This will allow calls between LCC and NKDC to be made as ‘internal calls’.”

“We are the first council in Lincolnshire to do this, so it’s a big deal!” she adds.

The unified system supports mobile and home working, turns voicemail into email which plays as an audio file in your inbox, and does a range of clever things.

ICT Support Officer Mick Steele says: “The system means it’s easy to be more flexible around the offices. You can log on to a PC or telephone anywhere in the building.”

But there is one downside to the whizz-bang setup, as Anne explains: “The phones are still billed to NKDC. If you’re working at Lincs County Council you can log on to a telephone as yourself, so your phone calls will still

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“We're the first council in Lincolnshire to switch to unified communicationsAnne Tyler, ICT Manager

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The IT Team give themselves the thumbs up

ring through to you. But you can’t go to LCC, ring America and expect them to foot the bill!”

Of course there is no average day in IT, although tea and cake does seem to be a staple requirement.

“Jenna makes exceptional tea,” says Rik. The team have even digitalised their tea-making requirements, so anyone logging on can see that Rik likes it white with two sugars!

The team cover office opening hours from 8am-5:30pm, but the usual first task of the day is helping staff who for some reason can’t log onto their PCs.

A gigantic TV screen hanging over Sion’s head tells the team which Helpdesk calls they have outstanding.

The colour scheme shows everyone when a critical call has come in, so they can deal with it as a priority.

It’s an essential service, as anyone knows, when something IT-related goes wrong, we are lost without our computers, BlackBerries and email.

Anne recalls her worst-ever IT crisis: “I remember when we lost the Email Exchange Server about a year ago. NKDC had no emails for about a week. Nightmare.”

But the problems aren’t always critical, Robin says: “Someone once turned off a server with their knee...”

Another issue is the green issue. IT can now run lots of ‘virtual servers’ on one machine, instead of 50

physical servers. Clearly this is better for the environment. “In layman’s terms, it’s like everyone getting the bus to work instead of driving in separately,” Rik says.

Rik’s Tips

>> Make sure you change your password when prompted. Otherwise you might get locked out of the system if you leave it too late.

>> Instead of pressing ‘Ctrl’, ‘Alt’ and ‘Delete’ to lock your keyboard, you can press the ‘Windows’ key and ‘L’ which will do the same thing.

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Feature

Work/ life balance is a new expression for an old concept.

For as long as any of us have worked, tension has existed between how much time we spend at work and how we fit work into our lives.

For some, work has often been the most important part of their life; for others not. Each person is different and at different times in their lives.

What is different about today’s

working environment is that along with managing the increasing pace of change, we also want more control than ever before over how we live our lives.

Balancing the demands of work, family, the community in which we live and our own personal priorities has never been more difficult, made even more so as there appears no end to the ever-accelerating pace of change.

We've all heard of 'work/life balance' but what does it actually mean?

Are you well-balanced?

What can you do to achieve an optimum balance?

>> Take responsibility for your own life. You are the only one who can.>> Decide on what really matters to you.>> Stay true to your own values aligning them to your work to give you a greater sense of control over your work and your life.>> Decide where you are in your life and if it ’s where you want to be. >> Identify what changes you want to make.>> Work out a way of achieving what you want.>> Focus on one key change at a time.>> Regularly review where you are in relation to where you want to be.>> If you are not successful in achieving the balance you want, work out why and how to move on.>> Seek support from those around you, including making use of first assist.

Balancing the demands of work can be tough

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The Community Safety Partnership is using a multi-faceted approach to tackle crime and the fear

of crime, says team member Matthew Holden

An week of action

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“Crime and the fear of crime is a multi-faceted problem and needs a multi-faceted approach to tackle it, this is what the Community Safety Partnership delivered in their Week of Action.

We engaged with the community running a mini-road show reaching out to North Hykeham, Ruskington, Metheringham and Sleaford. We put Police Officers and Community Safety Officers side by side in the heart of our communities, being accessible and visible to all.

We cleaned up the decay of crime, painting over graffiti, cutting back vegetation and providing a community with an area that they can once again feel proud of. This was

achieved by making use of the labour resources from the Community Payback team and drive of the Joint Agency Group to get things done.

We provided holiday activities in North Hykeham led by Childrens' Services and ExtremeNK, giving young people of the district something positive and exciting to do. Youth ASB is the symptom of boredom, by reducing boredom we reduce offending.

The week's crescendo was the Zero Tolerance Night, seeing enforcement officers from a number of agencies pulling together, giving highly visible public protection. The joint enforcement team saw officers from the Lincolnshire Police, Sleaford

BID, Community Safety, ASB, Licensing, Sleaford’s Town Warden and the Chairman of the JAG all working together.

During the night officers had the opportunity to talk to young people, business owners and local residents. It was a great opportunity to meet with the public

and to show them what the Community Safety Partnership can deliver and does deliver everyday.

North Kesteven is a safe place to live and work, the Community Safety Partnership will ensure that our flourishing community remain that way, giving them the opportunity to blossom.

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The Democratic Services Team have a new name and some new team members, who work across all areas of the Council

A day in the life

“T he 'perfect' Democratic Services Office requires the judgement

of Solomon; the patience of Job; the memory of an elephant, the coolness and tact of a diplomat and the literary skill of George Bernard Shaw’!”

Acting Democratic Services Manager Marcella Heath is quoting from Knowles’ the former Society of Clerks of Urban District Councils, with a wry smile. Marcella makes up one of the team members tasked with committee administration, Member Development, as well as civic support for Member.“

There have been some recent changes to the Member Services Team which is now called Democratic Services, reflecting a wider role that incorporates the Civic Office with Pauline Collett in the Civic Officer role.

As Cliff Robinson has taken retirement, but is still working on the District Elections 2011 & Land Charges, there are some temporary

arrangements in place together with two new team members to cover maternity leave and the filling of a vacant part-time position.

“Everyday is different,” Marcella says. “Each day brings with it different challenges and levels of complexity – it’s never dull!”

Committee administration is a key

aspect of the team’s workload – in a nutshell our work supports the Council’s decision-making process,” she says. “It ranges from working groups to Planning Committees and Full Council meetings. The team compile and dispatch agendas, take Minutes and look at the actions raised and allocated to officers.

The Democratic Services Team (L-R): Pauline Collett, Jean Young, Natalie Sahunta, Jenni Gibson, Debra Duke and Marcella Heath

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A new area of work has been the Central Lincolnshire Joint Strategic Planning Committee – which represents a new way of working. Involving four partner authorities - North Kesteven and West Lindsey District Councils, City of Lincoln Council and Lincolnshire County Council.

The Democratic Services team are also involved in other partnerships such as providing secretariat support for the Community Safety Partnership, Local Strategic Partnership and assist with the delivery of the Member Development within the Council. In 2009 the Council received reaccreditation of the East Midlands Councillor Development Charter – a benchmark of the support NKDC has in place for its Members.

Local Democracy Week events have become a regular activity with the team helping to co-ordinate alongside Jade Warren, the Council’s Children’s Officer. In recent years, the themes

have ranged and officers from various teams within the Council participate in these to make them a fun and successful introduction to democracy for students in local schools.

It’s a varied and busy role, but Marcella – who has worked at NKDC over a 15-year period – and the rest of the team always manage to carry it off with a smile and enthusiasm.

“Each day brings with it different challenges and levels of complexity – it's never dull!Marcella Heath

Debra Duke, Acting Senior Democratic Services OfficerExecutive BoardCentral Lincolnshire Joint Strategic Planning CommitteeLocal Strategic Planning CommitteeSingle Planning Committee

Jean YoungDemocratic Services Officer (Part-Time)Performance & Resources OSP plus Task & Finish GroupsEastgate Planning CommitteeMembers IT Reference Group (share)Licensing and Taxi Sub Panel Hearings (share) Councillor Pre-Application Planning Forum

Jenni Gibson, Democratic Services Officer (Part-Time)Environment & Communities OSP plus Task & Finish GroupsLicensing CommitteeLicensing and Taxi Sub Panel Hearings (share)Standards Committee

Code of Conduct Complaints and Standards PanelsMembers IT Reference Group (share)

Natalie Sahunta, Democratic Services Officer (Maternity Cover)Lafford Planning CommitteeDevelopment & Information OSP plus Task & Finish GroupsTenant Liaison PanelWhisby Steering GroupNorth Kesteven Management BoardCommunity Safety Partnership Strategic Group Member Staff Liaison PanelMember Development PanelAwards Panel

Marcella Heath, Acting Democratic Services ManagerCouncilAudit CommitteeStandards & Code of Conduct ComplaintsChief Executive’s AppraisalIndependent Remuneration PanelAppointments Panel/Appeals Panel

Committee responsibilities

Events

International Concert Series: Lincoln Chamber Players, LPAC, LincolnThe ever popular Trout Quintet, with its famous Variations theme, in a real festive treat of a programme. Outstanding cellist

Hannah Roberts joins the new Lincoln Chamber Players and appears in Lincoln for the first time. lpac.co.uk

£ £15

Lincoln Ice RinkOpens Thursday

25 November from 5.30pm and is

then open daily until Sunday 2nd January (except Christmas Day). Opening

Times 10am - 9pm. Sessions start on the hour and last 45

minutes. lincoln-on-ice. co.uk £ £6.95

Christmas Craft Fair, Natural World Centre, WhisbyUnique Christmas gifts from local craft-makers, tempting treats and greetings cards at Whisby. naturalworldcentre.co.uk £ Free

Pete Moss, Past, Present & Future at The Hub, SleafordFive large-scale public art commissions created by young people from the local area will sit alongside Moss's personal collection. thehubcentre.info £ Free

River Flows East: Landscapes of the Imagination at The Collection, LincolnUntil 9 January The Collection is hosting an exhibition of Chinese contemporary art focusing on the significance in the Chinese imagination of Jiangnan culture. thecollection.lincoln.museum £ Free

Chess at The Theatre Royal, NottinghamStrictly Come Dancing’s Craig Revel

Horwood directs an amazing cast in an extraordinary new staging of the classic musical Chess. 22 November to 27 November. royalcentre-nottingham.co.uk £ Various

Rich Hall at The Engine Shed, LincolnStar of the recent critically acclaimed BBC4 documentary, How the West Was Lost, Edinburgh fringe favourite and Perrier Award winner Rich Hall is back on the road. engineshed.co.uk £ £15

Ballroom Dancing with Ann Gibbons at The Guildhall, GranthamWhy not take part in Junior Ballroom & Latin American classes? Learn to dance a range of ballroom and Latin dances including the Waltz and Cha Cha Cha. guildhallartscentre.com £ £4 per week

AtNK takes a look at some autumnal eventsWhat's on

Christmas

Art

Music

Theatre

Dance

Ever fancied ballroom dancing?

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What does your new role entail? My role is to support the Parishes and a Town within three of the nine Clusters. There are 70 Parishes within North Kesteven and two towns. These are grouped together to form nine Clusters made up of between two and 17 Parishes. A large amount of our work involves Cluster meetings, which take place quarterly.

What attracted you to the role? Having had two children I was looking for a part-time role. My experience was hard to place in a local role since

I previously worked in London for an investment bank. The job was local to where I lived and the job description meant I could utilise skills from my previous role. What are you enjoying so far? The people are great and I am enjoying being back at work again.

One interesting fact about Anne-Marie...In my spare time I like to go mountain biking and have taken part in several 24 hour bike races.

Q&A Anne-Marie Shepherd Parish Partnership Officer

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Have your sayabout future development in the City of Lincoln, North Kesteven and West Lindsey

2,000 new homes could be built every yearWhere will they be built? Where will people work?

Where will the investment be made; on

your roads, in your parks, in your schools...?

How will it all piece together? North Kesteven

West Lindsey

City of Lincoln

Gainsborough Market Rasen

Caistor

Sleaford

Voice your opinion between

25 October and 6 December by visiting

www.n-kesteven.gov.uk/ldf

or call 01529 308233

The Central Lincolnshire Joint Core Strategy - working

together to create better places

PECS7989RT_CENTRAL LINCS @nk advert.indd 1 02/11/2010 10:22