Nov 29, 2013 stevie presentation on pr tips and tricks
Transcript of Nov 29, 2013 stevie presentation on pr tips and tricks
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HELLOMy name is Stevie
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NetSquared Vancouver
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NetSquared Community Manager Workshops
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Public Relations
Community Managers
Why do these two things go together so well ?
Story Tellin
g
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How many friends do you have on facebook/Twitter/Linkedin ?
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1000 fans for $100,000
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1000 fans for $100,000
"A creator, such as an artist, musician, photographer, craftsperson, performer, animator, designer, videomaker, or author - in other words, anyone producing works of art - needs to acquire only 1,000 True Fans to make a living."-Kevin Kelly
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Community
PR
Story Telling
Story Telling
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Key Learning's from
• Crystal Henrickson from Invoke Media• Stephanie from WildFire Effects• Nicole Stewart from Nicole Stewart PR
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What is a community ?
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“A tribe is a group of people connected to one another, connected to a leader, and connected to an idea. For millions of years, human beings have been part of one tribe or another. A group needs only two things to be a tribe: a shared interest and a way to communicate.” ― Seth Godin, Tribes: We Need You to Lead Us
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1. STRATEGIZE
• Make a plan• Define your objectives• Know your audience• Define key messages
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How to Build a community ?
You
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W
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How to Build a community ?
You
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W
S
W
You build real relationships
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Your community
You
OTHER
Technology
Accounting
Real Estate
Banking
Sales
Marketing
Consulting
Human Resource
OTHER
Technology
Accounting
Real Estate
Banking
Sales
Marketing
Consulting
Human Resource
OTHER
Technology
Accounting
Real Estate
Banking
Sales
Marketing
Consulting
Human Resource
OTHER
Technology
Accounting
Real Estate
Banking
Sales
Marketing
Consulting
Human Resource
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How to Build a community ?
You
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You build real relationships Including PR
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2. DO UNTO OTHERS…
• Treat your relationships like gold• Make friends• Push and pull!• Don’t take rejection personally• Help the media out even if it doesn’t help you• Make the media a priority (time is money)
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How to Build a community ?
Community
PR
Social media
Story Telling
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How to Build a community online ?
• Choose one social media platform to be on - Wear one hat well
• Be a connector• Take it offline
Online Offline
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Connect with people online but build relationships offline
• Be a connector• Acknowledge everyone• Empower your super engaged supporters -
Let them be a part of it• Use Digital Story telling to take it back online
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Online Offline
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90% of people wont be engaged enough to do more9% is somewhat engaged and would actively support1% is super engaged and would want to do more
Offline Events
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90% of people wont be engaged enough to do more9% is somewhat engaged and would actively support1% is super engaged and would want to do more
90-9-1
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My Community/Network of Entrepreneurs and Nonprofits
You
Technology
Accounting
Real Estate
Banking
Sales
Marketing
Consulting
Human Resource
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FINDING COMMON GROUND
SUCCESS =STRATEGY + CREATIVITY + STORYTELLING
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3. GET ON THE PRESS TRAIN
• Know what is newsworthy & listen• Crawl before you walk• Understand the media outlets and their
readers before you contact them• Great visuals – not some crummy iPhone pics
(no offence!)• Be creative & tell stories
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4. PAY ATTENTION TO THE DETAILS
• Watch out for spelling/grammar mistakes• Avoid attachments • Make use of your prime real estate• Keep it simple• Never expose your contacts• Email is king (unless someone calls you first)!• Think about your subject line
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Digital Story Telling
Online Offline
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Story telling to grow your community
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Your community
You
OTHER
Technology
Accounting
Real Estate
Banking
Sales
Marketing
Consulting
Human Resource
OTHER
Technology
Accounting
Real Estate
Banking
Sales
Marketing
Consulting
Human Resource
OTHER
Technology
Accounting
Real Estate
Banking
Sales
Marketing
Consulting
Human Resource
OTHER
Technology
Accounting
Real Estate
Banking
Sales
Marketing
Consulting
Human Resource
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Your community
You
OTHER
OTHER
OTHER
OTHER
Online
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QUESTIONS?
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Appendix
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Digital Story telling tools
• http://newgen.ca/knowledge-center/articles/nonprofit-story-telling-7-digital-story-telling-tools-for-nonprofits/
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5. LET’S GET PERSONAL…
• Use them if you must but nobody loves generic email blasts
• Think about how to work with the parameters of the outlet (online or off) to benefit both parties
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6. NOBODY LIKES A SPIN DOCTOR
• Work with what you’ve got. Don’t fabricate stories. People want authenticity, not spin. And yes, journalists and bloggers are people too.
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7. COOL. WE GOT PRESS.
• Thank people• Share the love• If applicable, PR the PR
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8. FOR BETTER OR WORSE…
• Hope for the best, plan for the worst• “It takes 20 years to build a reputation and 5
minutes to ruin it.” – Warren Buffett• 5 Tips for Handling a PR Crisis: Assess, Admit,
Address, Atone, Adapt
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8. FOR BETTER OR WORSE…
• Focus on trust• Communicate early and often• Listen for others’ concerns• Share information• Simplify• Monitor all communication channels – always
know what other people are saying about you!
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What is Business Networking
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What is Business Networking
You
Technology
Accounting
Real Estate
Banking
Sales
Marketing
Consulting
Human Resource
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Where are you currently ?
You
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W
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W
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Where do you want to be ?
You
S
W
S
W You
Technology
Accounting
Real Estate
Banking
SalesMarketing
Consulting
Human Resource
Legal
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Professional Network
You
OTHER
Technology
Accounting
Real Estate
Banking
Sales
Marketing
Consulting
Human Resource
OTHER
Technology
Accounting
Real Estate
Banking
Sales
Marketing
Consulting
Human Resource
OTHER
Technology
Accounting
Real Estate
Banking
Sales
Marketing
Consulting
Human Resource
OTHER
Technology
Accounting
Real Estate
Banking
Sales
Marketing
Consulting
Human Resource
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1COMMIT TO BEING
THE BEST
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2DON’T BE AFRAIDTALK TO PEOPLE
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