Norwalk Public Schools Comprehensive Review of Special … · 2021. 2. 21. · Process & Systems...
Transcript of Norwalk Public Schools Comprehensive Review of Special … · 2021. 2. 21. · Process & Systems...
Norwalk Public SchoolsComprehensive Review of
Special Education Processes, Supports, and Services
0
Els
Report Organization
• Introduction• CREC Report Status• Observations &
Recommendations– Collaborative Structures– Process & Systems– Staffing– Teaching & Learning– Family Engagement– Mindset
1
Introduction• Mindset• Drivers/Conditions• Process
2
MindsetDesired State
• Equity & Inclusion• Diversity of language, race, culture, disability status, SES, etc. are assets.• Decisions focused on equitable and inclusive practices for all students are evident throughout district.
• Growth Mindset• As students evolve, educators’ work evolves.• There is always a focus on raising standards and student achievement.
• Special Education• The goal of special education is to minimize the impact of disability and maximize the opportunities for students
with disabilities to participate in schooling and the community.• Special education is a service, not a place.• Shift from technical to adaptive change.• Special education does not exist in isolation; integrated into all of a school district, building, classroom.
3
Drivers• Equitable student achievement• Integration of special education
services throughout the district• Full implementation of initiatives
Necessary Conditions• Collaborative structures• Processes/Systems• Efficacious staff• Universally designed curriculum
Setting the Stage for Success
4
Setting the Stage for Success
Technical• Systems• Technical issues are easy to identify• Quick and easy solutions• Can be solved by an authority or expert• Requires change in just one or few places• People are generally receptive• Solutions can be implemented quickly
Adaptive• Adaptive issues are difficult to identify• Require changes in values, beliefs, roles,
relationships, and approaches to work• Must be solved by people with the problem doing
the work of solving it• Requires change in numerous places• People often resist• Solutions require experiments and new
discoveries 5
Document Analyses
Interviews & Focus Groups
Student-Level Data Analysis
Observations
Surveys
Observations & Recommendations
Process
6
Report Organization
• Introduction• CREC Report Status• Observations &
Recommendations– Collaborative Structures– Process & Systems– Staffing– Teaching & Learning– Family Engagement– Mindset
7
CREC Report StatusRequired Goals
Completed 97%Partially Completed/Ongoing 3%
City funds used to create:• NEST Program• LEAP Program• Project Search • PAES• Literacy Clinic• Assistive Technology• Audiologist
8
Report Organization
• Introduction• CREC Report Status• Observations &
Recommendations– Collaborative Structures– Process & Systems– Staffing– Teaching & Learning– Family Engagement– Mindset
9
Overarching Positive Observations• District level commitment to equity• Improvements resulting from the 2015 CREC report• School Board and the city of Norwalk commitment to improving special education • Existing special education processes and programs provide solid foundation• Stabilized special education budget• Reduction of out-of-district placements• Named focus on building internal capacity• Named focus on building inclusive practices and co-teaching• Staff with knowledge and skill to move district to next level• Improved relationships with families
10
Collaborative Structures – Snapshot Desired
Connected Systems• Integrated teams exist at all levels of the
organization.• Strategic priorities are evident from the
boardroom to the classroom (coherence).
Communication• All teachers and all leaders talk about the
instruction and achievement of all learners.
Collaborative Teacher Teams• Co-plan to co-serve.
PresentConnected Systems• Special education and academic
departments are siloed, creating separate systems for students.
Communication• Building level communication is
instruction- or student-focused.• Compliance prioritized over instruction
and achievement.• Families with advocates get more.• Fear of retaliation.
Collaborative Teacher Teams• Co-teaching is a named instructional
strategy, yet without co-planning or co-serving.
ActionsConnected Systems• Continue to create integrated instructional
decision-making teams at all levels of the organization focused on the same drivers and priorities.
• Focus on accelerating achievement of students performing below target and the rigorous learning experience of all students.
• Create systems of coherence around named instructional priorities.
Communication• All staff and community members can speak
to the priorities of the district.
Collaborative Teacher Teams• Focus on co-planning to co-serving. 11
Process & Systems – Snapshot Desired
PPT Process• PPT is embedded within a fully developed
SRBI process focused on universally designed high academic and SEL standards.
• PPT evaluation process is diagnostic.• PPT meetings are data-driven and include
families (and students where appropriate) as team members.
• IEPs are developed by, understood and implemented by all educators (general and special) working with the student.
• PPT meetings result in students getting the necessary supports and services, regardless of whether advocates or attorneys are present.
PresentPPT Process• Lack of consistent guidance and
practice related to special education supports and services in least restrictive educational placements.
• Limited collaborative problem-solving outside of PPT meetings.
• Reevaluations appear to be overly clinical.
• Families with advocates/lawyers influence decision-making and receive services and placements; families without these resources appear to have more limited voice.
ActionsPPT Process• Create and implement clear guidance related
to the provision of special education supports and services in a child’s least restrictive educational environment.
• Develop collaborative problem-solving structures as part of the district’s SRBI system so that children can have their learning needs identified and met earlier and potentially outside of special education.
• Return to basics of reevaluation process. • Assure that all students receive receive
equitable resources, regardless of their family’s ability to employ advocates and/or lawyers.
12
Process & Systems – Snapshot Desired
Transitions• Students transition from school or program
smoothly, without interruption of services.• Parents are partners in the transition
process.
Implementation• Instructional practices are clearly identified
and organized according to the Phases of Change, whether they are initiated, implemented, or institutionalized and the preponderance of instructional practices are in the institutionalization phase before new practices are initiated.
PresentTransitions• Processes developed to support
students’ transition from school and programs are not always followed.
• Parents site transitions as painful periods in their child’s education experience.
Implementation• Programs have been initiated (e.g. co-
teaching, literacy clinic). However, there is limited focus on consistency of implementation across schools, building teacher capacity, and student outcomes.
ActionsTransitions• Implement a process for students to
transition (from school or program) that incudes staff reviewing students’ IEP, other necessary data, and the possibility of needed training to prepare for transition.
Implementation• Plan implementation of district priorities
in a way that supports capacity building and sustainability. Consider mapping initiatives using the Phases of Change.
Processes & Systems
Adapted from: Fullan, M. (2007). The new meaning of educational change (4th ed.). New York, NY: Teachers College Press. 14
Process & Systems – Snapshot Desired
Resources• Clearly established high-leverage and
evidence-based practices aligned to districtwide initiatives supported with resources, PD, and monitoring.
• Resources are equitably distributed to support all students.
Data• Data is easily available to staff to be used in
making decisions.• Data that is collected and analyzed is
relevant to district vision and is disaggregated by disability, race, ELs, etc.
PresentResources• Staff are not clear on what districtwide
materials, supports or tools are available to them.
Data• The district’s student information system
does not communicate with the district’s special education data system. Data connected between the two are not always aligned.
• There are data not located in either system (e.g. which students are in particular programs).
• Data prioritized by special education is focused on compliance, rather than on student outcomes.
ActionsResources• Develop a process for distributing
resources equitably to support all students.
Data• Move special education data into the
student information system. • Establish districtwide data systems that
support the use of student data to drive instruction at all levels of the SRBI system.
Staffing – Snapshot Desired
Roles & Responsibilities• Consistent collaborative
planning period to support co-planning/co-serving.
• Consistent case management period or another mechanism to complete parent communication, student assessment, report writing, materials preparation, paraprofessional support/direction, PPT meetings, etc.
• Clearly defined roles and responsibilities.
PresentRoles & Responsibilities• Commitment to PD• Special education supervisors support
schools. • Responsibilities across departments and
between central office and schools are siloed.
• Pervasive feelings of being overwhelmed with the work and confused by roles and responsibilities.
• Paraprofessionals hold too much responsibility for instruction
• Common perception that staff caseloads and workloads were unreasonably high.
• Related service providers are required to make up all missed services.
• Redundancies in paperwork re: service tracking.
ActionsRoles & Responsibilities• Develop clear roles/responsibilities for all
staff focused on student achievement, universally designed instructional practices, accessing the general education curriculum, and collaborative problem-solving, planning and teaching.
– For special education teachers working as co-teachers, resource teachers, and district special education program teachers.
– for special education supervisors that focus on alignment with district priorities and include increased decision-making abilities.
• Require consistent districtwide time for collaboration.
• Eliminate paperwork redundancies.• Provide coverage for special education
staff when they attend meetings, PD, or are absent, or provide reasonable guidance for making up missed services.
16
Staffing – Snapshot Desired
Allocation• Caseload determinations account
for workload and support district instructional priorities and allow each staff member to fulfill their role and carry out their responsibilities in accordance with district standards.
Retention• Staff have the resources needed
to fulfill professional expectations • Staff are clear on what
instructional practices are fixed and what is flexible.
• Staff are able to focus on work that matters.
• Competitive compensation for hard to fill areas.
PresentAllocation• Staff are not allocated in a manner that
supports collaboration.• Staffing formulas do not account for workload. • Highly staffed programs appear to exist at the
expense of other services and supports.• There is a large number of paraprofessionals.
Retention• High caseloads and workloads appear to be
one reason for high turnover.• Limited onboarding process.• Staff mentors are not always assigned to
educators with their expertise. • Limited options for PD aligned with educator
identified need.• Lack of process for use of exit interview data.
ActionsAllocation• Consider workload in addition to
caseload.• Allocate staff to support collaboration.
Shift to prioritize co-planning and co-serving over co-teaching.
• Base staff allocations on a formula, however, infuse flexibility.
• Consider moving towards employing more teachers than assigning paraprofessionals.
Retention• Build collaborative teams.• Connect new special education staff
with mentors in their field.• Use information from exit interview for
continuous improvement.17
Staffing
Paraprofessionals Special Education Teachers
# Staff-to-Student # Staff-to-Student
Current 182 1:09 107 1:15
18
Paraprofessionals - The least qualified professional working with the most complex students.
Giangreco, M. F., Doyle, M. B., & Suter, J. C. (2015). Precarious or Purposeful? Proactively Building Inclusive Special Education Service Delivery on Solid Ground. Inclusion, 3(3) 112-131.Giangreco, M. F., Doyle, M. B., & Suter, J. C. (2012). Constructively responding to requests for paraprofessionals: We keep asking the wrong questions. Remedial and Special Education, 33(6) 362–373.
Teaching & LearningDemographics, Academic Achievement
19
Students with DisabilitiesDemographics
1415
14
National State Norwalk
Percentage of Students with DisabilityNational, State, Norwalk
20
Students with DisabilitiesDemographics
75
11
16 16
38
3
7
13 12
7
37
2
7
1114 15
45
Intellectual Disability Emotional Disturbance Autism Speech or LanguageImpairment
OHI, ADD, ADHD Learn Disab or Dyslexia
Percentage of Students with Disabilities by Disability Category National, State, Norwalk
National State Norwalk21
Students with DisabilitiesDemographics
2%
20%
54%
3%
21%
5%
26%
52%
3%
14%
Asian White Hispanic/Latino of any race Two or More Races Black or African American
Percentage of Students With/Without a Disability by Ethnicity and Race
Students w/disability Students without disability
22
23
Students with DisabilitiesDemographics
14
21
Students w/Dis Students w/Dis and EL Status
Percentage of All Students with Disabilities andthose with ELL Status
24
Students with DisabilitiesDemographics
8%
2%
12%
18%
11%
42%
3%4% 6% 7%
23%
52%
EmotionalDisturbance
Intellectual Disability Autism OHI, ADD, ADHD Speech or LanguageImpairment
Learn Disab orDyslexia
Percentages of Students with a Disability With/Without ELL Status by Disability Classification
Students w/ Disabilities Students w/ Disabilities and ELL status 25
Students with DisabilitiesDemographics
31%
69%
F M
Percentage of PK Students with a Disability by Gender
26
12%
23%
55%
Black or African American White Hispanic/Latino of any race
Percentage of PK Students with a Disability by Ethnicity/Race
25% 26%
46%
Speech or LanguageImpairment
Autism Developmental Delay
Percentage of PK Students with a Disability by Primary Disability Classification
Students with DisabilitiesAcademic Achievement
9.6 9.1 9.6
32.7 32.4 31.9
2016-2017 Level 3 2017-2018 Level 3 2018-2019 Level 3
ELA Level 3
SPED Non-SPED
3.8 3.1 2.2
21.3 21.7 22.7
2016-2017 Level 4 2017-2018 Level 4 2018-2019 Level 4
ELA Level 4
SPED Non-SPED
8.2 7.6 7.4
23.9 24.7 23.4
2016-2017 Level 3 2017-2018 Level 3 2018-2019 Level 3
Math Level 3
SPED Non-SPED
3.4 3.51.9
19.821.2
22.7
2016-2017 Level 4 2017-2018 Level 4 2018-2019 Level 4
Math Level 4
SPED Non-SPED27
Teaching & Learning - SnapshotDesired
Universal Instruction• All district structures are aligned to
support student learning.• Instruction is universally designed
and based on high academic standards for all students.
• Instructional practices are co-designed, co-planned, and co-served by collaborative teacher teams.
PresentUniversal Instruction• Lack of confidence in Tier 1 instruction.• Initiation stages of SEL implementation.• Deficit mindset regarding the capacity of
students with disabilities.• Special education seen as a place or a
program, rather than individualized supports to reach high academic standards.
ActionsUniversal Instruction• Continue to develop districtwide core
academic and SEL curriculum and training of all staff.
• Assure the expertise of special education is included in the development of universal instruction.
• Provide professional development on how to collaborate and co-plan instructional practices.
• Consider a focus on the language acquisition of English Learners as a districtwide practice that can support all students.
28
Teaching & Learning – Snapshot Desired
Scientific Research-Based Interventions (SRBI)• SRBI provides tiered interventions and
supports to meet universally designed high academic and SEL standards using evidence-based practices and progress monitoring.
• Special education supports and services are embedded in SRBI.
PresentScientific Research-Based Interventions (SRBI)• Lack of consistent districtwide
processes.• SRBI guide has been created, yet not
shared, implemented, or have staff been trained.
• Lack of intervention tools and progress monitoring guidance.
ActionsScientific Research-Based Interventions (SRBI)• Assure that the SRBI process includes
academics and SEL.• Assure that the special education
process, supports, and services are infused within the SRBI process.
• Develop consistent districtwide processes, strategies and interventions focused on explicit skill development, and progress monitoring systems.
29
Teaching & Learning - SnapshotDesired
Special Education Supports and Services• Special education is
implemented as services to students with disabilities to achieve high academic standards.
• Special education supports and services embedded in the SRBI framework and focus on high-leverage instructional practices
• Special education supports and services are focused on supporting students for post-secondary opportunities.
• Student IEPs focus on providing specially designed instruction and access to the general education curriculum.
PresentSpecial Education Supports and Services• Focus on compliance, limited focus on
instruction.• Special education programs; resource,
special class, Success, Leap, Nest. • Inclusive learning communities are at the
initiation stage of development.• Staff with underdeveloped specialized
instruction expertise and commitment to PD.
• IEPs focused on student deficit, rather than developing skills and providing accommodations to access curriculum.
• District has reduced the number of students placed out-of-district from 137-63.
• Resource intensive programs leave other services understaffed.
• Families with capital have more access.• Literacy Center has expertise and vision.• Transition services growing.
ActionsSpecial Education Supports and Services• Reimagine and plan for special education
as services, rather than a place and as a system that reduces barriers and increases opportunities for students to succeed.
• Develop special education supports and services with the explicit goal of improved student outcomes.
• Focus the development of special education on skill development vs. program development.
• Build capacity of principals to lead for the success of students with disabilities.
• Consider the student experience and ask for student input when planning supports and services.
• Focus IEPs on disability-related needs and meeting grade-level standards.
• Continue to develop and expand transition services for students 18-22.
30
Teaching & Learning – Snapshot Desired
Educational Environment• Special education is a service, rather than a
place.
• The general education classroom is
students’ presumed placement.
• General education classes are universally
designed so all students can succeed.
• The use of a separate classroom or school
for some or all of the day is justified based
on the knowledge that the service is best
provided in a separate environment. The
goal is always to provide students their
education in the class and school they
would attend if they did not have a disability.
• Students are not missing instructional class
time due to chronic absenteeism,
suspensions, or expulsions.
PresentEducational Environment• More students placed in
substantially separate (less than
40% of the day in general
education) programs in
comparison to the state average.
• Fewer students in partial inclusion
(40%-79% of the day general
education) programs than the state
and national ave. Services are
typically full inclusion to
substantially separate.
• More students placed in full
inclusion (80% or more of their day
in general education peers) than
the state and national average.
• Students with disabilities are
suspended at higher rates than
those without disabilities.
ActionsEducational Environment• Focus on providing more inclusive
educational opportunities to students
with disabilities.
• Focus on decreasing suspensions of
students with disabilities.
31
Teaching & LearningDesired State
Educational Environment – Research
● The more time students with disabilities spend in a general education classroom, the:higher their scores are on standardized tests of reading and math;fewer absences they have from school;fewer referrals they have for disruptive behavior; andbetter outcomes they have after high school in the areas of employment and independent living.
● This was found for all students with disabilities, regardless of: their disability label;the severity of their disability;their gender; or their family’s socio-economic status.
(Wagner, Newman, Cameto, Levine, & Garza, 2006)
32
Students with DisabilitiesEducational Environment
33
74
17
9
68
18
6
64
18
13
80% or more of day in Regular Class
40 to 79% of day in Regular Class
Less than 40% of day in Regular Class
Percentages of Students with a Disability across Educational Environments -
National, State, Norwalk
National State Norwalk
Students with DisabilitiesEducational Environment
Educational Environment
15
15
53
54
79
83
90
72
30
23
21
13
16
8
13
56
23
24
8
1
2
Intellectual Disability
Multiple Disabilities
Emotional Disturbance
Autism
OHI, ADD, ADHD
Learn Disab or Dyslexia
Speech or Language Impairment
Percentages of Educational Environments of Students with a Disability
by Primary Disability
Less than 40% of day in Regular Class 40 to 79% of day in Regular Class 80% or more of day in Regular Class34
Students with DisabilitiesEducational Environment
73
74
75
14
19
18
13
7
7
White
Black or African American
Hispanic/Latino of any race
Percentages of Educational Environments of Students with a Disability by Ethnicity/Race
Less than 40% of day in Regular Class 40 to 79% of day in Regular Class 80% or more of day in Regular Class35
Students with DisabilitiesEducational Environment
25%
27%
49%
56%
23%
22%
45%
26%
29%
High
Middle
Elementary
Educational Environment - Grade Span
Less than 40% of day in Regular Class40 to 79% of day in Regular Class80% or more of day in Regular Class
36
Students with DisabilitiesChronic Absenteeism
26
20
Students with a Disability Students without a Disability
Percentage of Students Absent 10 or More Days within SWD vs. Non-SWD Groupings
37
Students with DisabilitiesSuspension
9%
3%
Students with a Disability Students without a Disability
Percentage of Students With/Without a Disability who were Suspended
38
Students with DisabilitiesSuspension
9
12
32
Learn Disab or Dyslexia OHI, ADD, ADHD Emotional Disturbance
Percentages of Students with (a Disability and) Suspensions, by Disability Classification
39
Students with DisabilitiesSuspension
2829
38
31
11
14
Elementary Middle High
Percentage of Suspensions among Students with a Disability by Primary Disability Classification and Grade Span
OHI, ADD, ADHD Emotional Disturbance Learn Disab or Dyslexia40
Family Engagement – Snapshot Desired
Relationships• Families are educational partners
and speak with satisfaction and trust about the educational experience of their children.
• Families efficiently receive educational information in their dominant language.
Education• Families understand the
appropriate use of special education services.
• Families are made aware of their rights and responsibilities in the special education process.
Proactive Planning for Contentious Issues• When disagreements arise, a
neutral process exists to mediate/resolve.
PresentRelationships• There have been significant actions taken to
improve relationships with families and schools. With a history of distrust between families and the district, there remain frustrations.
• Families state that they have good relationships with their teachers.
• Families who are white and with the means to hire advocates/lawyers are able to secure wanted special education supports/ services.
• Families whose first language is not English are not receiving timely translations.
Education• Opportunities for families to express
concerns/collaborate through NSPEDPAC.• Some members questioned purpose and who
has a voice in meetings.Proactive Planning for Contentious Issues• Families stated that they have to monitor
children’s services and progress.
ActionsRelationships• Continue to nurture relationships with
ALL families. Target outreach to Latinx other families of color with a focus on building advocacy and leadership.
• Provide timely translationsEducation• Educate families on what special
education supports and services provide; accessing the general education curriculum and student experience.
• Educate families on their rights and responsibilities.
Proactive Planning for Contentious Issues• When effective services are provided,
consistent processes are in place, and student outcomes improve, be ready to stand in support of the district.
41
Mindset – Snapshot Desired
Equity & Inclusion• Diversity is embraced• Decisions focused on equitable and
inclusive practices
Growth Mindset• As students evolve, educators’ work
evolves• There is always a focus on raising
standards
Special Education• Minimize the impact of disability and
maximize the opportunities for students with disabilities to participate in schooling and the community
• Special education is a service, not a place
PresentEquity & Inclusion• Disability as diversity is not evident• There is a culture of “us vs. them”
Growth Mindset• Low expectations for students with
disabilities• Dis-ownership of students with
disabilities and other underserved students
• Little agency or empowered language heard from staff
Special Education• Focused on compliance• Special education as a place, rather
than a service
ActionsEquity & Inclusion• Build staffs’ skills to teach, plan for, and
embrace difference.• Create structures that focus decisions on
equitable and inclusive practices.Growth Mindset• Clearly and publicly raise academic
standards for students with disabilities.• Connect staff with the concept of
presumed competence and least dangerous assumption.
Special Education• Special education as a service, not a
place.• Embrace disability as diversity and create
opportunities for accessing the curriculum and the school experience all students in Norwalk should experience.
42
MindsetRecommended Areas of Action
Presumed CompetenceLeast Dangerous Assumption
“The criterion of least dangerous assumption (LDA) holds that in the absence of conclusive data, educational decisions ought to be based on assumptions which, if incorrect, will have the least dangerous effect on the likelihood that students will be able to function independently as adults.”
Furthermore, “we should assume that poor performance is due to instructional inadequacy rather than to student deficits.” (Anne Donnellan, 1984)
43
• CREC Report Status• Observations & Recommendations
– Collaborative Structures– Process & Systems– Staffing– Teaching & Learning– Family Engagement– Mindset
Special education is a service, not a place.
The goal of special education is to minimize the impact of disability and maximize the opportunities for students with disabilities
to participate in schooling and the community.
Conclusion
44
Thank you!Dr. Lauren KatzmanExecutive Director, Urban Collaborative and Associate Research Professor at Arizona State University
Jennifer ApodacaDirector of Student Services, Sun Prairie Area School District, Sun Prairie, Wisconsin
Dr. Jennifer BaribeauSpecial Education Supervisor, Springfield Public Schools, Springfield, Massachusetts
Urban Collaborative: [email protected]
45
Data Collection– Interviews/Focus Groups (80)
• Board Members• Superintendent• District Leadership• Special Education Leadership• Principals• Teachers – Special Education• Teachers – General Education• Psychologists• SLPs• BCBAs• NSpedPAC
– Data Analysis• Student-level data• District-level data
– Observations (16)• NEST• LEAP• SUCCESS• Special Class• Project Search• Transition• Co-Teaching• Resource• Preschool
– Survey (289)• Families of students with disabilities • 218 English-speaking families• 71 Spanish speaking families
46
Observation Analysis
The educator will be…• Providing options for student engagement, persistence, and self-regulation• Collaborating actively when other adults are in the room
PartialPartial - None
The classroom will…• Support a variety of tasks and learning formats• Create a nonthreatening, positive, and academically rigorous atmosphere
PartialPartial
The student will be…• Engaging in learning through a variety of approaches and developmentally
appropriate tasks with a variety of resourcesPartial
(Scale – Clear & Consistent, Partial, None)
47
Family Survey – Questions1. My child is in preschool, elementary school, middle
school, high school, or transition.
2. I am satisfied with my child’s overall special education supports and services.
3. I have the opportunity to talk to my child’s teachers on a regular basis to discuss my questions and concerns.
4. My child is accepted within the school community.
5. My child’s IEP is meeting his or her educational needs.
6. All special education supports and services identified in my child’s IEP have been provided.
7. At meetings to develop my child’s IEP, I feel encouraged to give input and express my concerns.
8. I understand what is discussed at meetings to develop my child’s IEP.
9. The school district proposed the regular classroom for my child as the first placement option.
10. When we implement my child’s IEP, I am encouraged to be an equal partner with my child’s teachers and other services providers.
11. If necessary, a translator was provided at the PPT meeting.
48
Responses for questions 2-11 were predominantly “strongly agree,” the highest response possible.
Family Survey - Questions
In your opinion, what is working in Special Education for Norwalk Public Schools?– School staff was #1 response for what is working for families of students with
disabilities
In your opinion, what are the challenges in Special Education for Norwalk Public Schools? What are – Communication was the #1 response for what are the challenges for families of
students with disabilities
49