Desired Future State of Edge/Leverage/Trust

A Vision for the next 3 years

Our project was to “get on the balcony” and envision the desired state of Edge/Leverage/Trust three years into the future in accordance with the IU IT Strategic Plan Empowering People initiative

Project Deliverables

• Develop a vision for desired state in 2012

• Develop a list of key values• Develop a strategic relationship map• Develop strategies for building trust

Group 1 - Vision and Values

• Bob Flynn• John Gosney• Ulrik Knudsen• Jie Li• Carol Wood• Michael Vaughn

Group 2 - Relationship and Trust

• Tara Bazler• Chip Dye• Momi Ford• Carl Pennington• Sandy Thompson• Marc Wilson

“What we are talking about is One IU IT Community”

Charlie McClary

Recreational Sports

IT Managers Council Member

Topics

• Vision and Values• Relationship mapping• IU IT Web Site

Vision and ValuesBob Flynn and John Gosney

Values: Engagement

Imagine an IT Community where…

Values of E-L-T 2012

Efficiency

Respect

Accountability

Leadership

Inclusivity

Engagement

Perspective

Innovation

Values: Inclusivity

Values of E-L-T 2012

Efficiency

Respect

Accountability

Leadership

Inclusivity

Engagement

Perspective

Innovation

Values: Engagement

Values of E-L-T 2012

Efficiency

Respect

Accountability

Leadership

Inclusivity

Engagement

Perspective

Innovation

Values: Perspective

Values of E-L-T 2012

Efficiency

Respect

Accountability

Leadership

Inclusivity

Engagement

Perspective

Innovation

Values: Innovation

Values of E-L-T 2012

Efficiency

Respect

Accountability

Leadership

Inclusivity

Engagement

Perspective

Innovation

Values: Efficiency

Values of E-L-T 2012

Efficiency

Respect

Accountability

Leadership

Inclusivity

Engagement

Perspective

Innovation

Values: Respect

Values of E-L-T 2012

Efficiency

Respect

Accountability

Leadership

Inclusivity

Engagement

Perspective

Innovation

Values: Accountability

Values of E-L-T 2012

Efficiency

Respect

Accountability

Leadership

Inclusivity

Engagement

Perspective

Innovation

Values: Leadership

Values of E-L-T 2012

Efficiency

Respect

Accountability

Leadership

Inclusivity

Engagement

Perspective

Innovation

Values at Core of ELT

Edge, Leverage, Trust

A multidimensional community working together to create One IU IT – a project at a time.

Relationship Mapping

Carl Pennington

The Value of Trust

"When people honor each other, there is a trust established that leads to synergy, interdependence, and deep respect. Both parties make decisions and choices based on what is right, what is best, what is valued most highly."

--Blaine Lee

Building Trust

Trust is established and sustained by the intentional creation and nurturing of relationships.

Some Current Relationships

UITS Staff

ITLP 2009

IT Leaders Program

IT Managers CouncilLocal Service Providers

IT Operations Committee

Small Regional

CampusesDepartments

on Large Regional

CampusesDepartmentson the Main Campuses

Previous Cohorts

Departmentson the Main Campuses

Regional IT Staff

LSP Services

UITS Managers

Mapping Desirable Relationships

UITS Staff

ITLP 2009

Small Regional

CampusesDepartments

on Large Regional

CampusesDepartmentson the Main Campuses

Previous Cohorts

Departmentson the Main Campuses

Regional IT Staff

LSP Services

IT Advisory

Council

UITS Managers

Some Guiding Principles

• All in IT (core or edge) are working together to support the missions of IU

• “Leverage” and “edge” are not necessarily defined by geography or services

• Campuses and departments have common goals but unique needs

• The journey to trust is incremental and intentional

• Discussions should include broad representation

• The IT environment should be intelligent, ubiquitous and agnostic (Chuck Aikman)

Desirable Outcomes

• The establishment of common standards and best practices

• A collaborative and collegial environment that encourages open and honest, but respectful, communication

• A university-wide professional development process where ethical standards, career paths, and tone-and-attitude are addressed

• An agile IT community that can take full advantage of unique opportunities

• Cost reduction by leveraging what should be leveraged

A Scenario

• Today – Worst Case: Go it alone• Today – Best Case: Inquire• Future Vision: Edge, Leverage & Trust

IU IT Web SiteTara Bazler

Communication Tools for the IU IT Community

Edge and leverage work where trust abounds.

Trust is built through communication…

Online Site – IU IT Community• A single online

source that can provide or direct users to the information they need.

• Inclusive!• Highlight

opportunities for learning & collaboration

IT People

Project Pages

Skills & Services

Service Requests

• So, I know it exists… but now what?

Ideas & Discussions

Resources

IU IT Community Website

One tool within a toolkit aimed at increasing communication and making better use of our valuable resources!

Summary

• Vision for the Future• Values for One IU IT• Redefining “Edge” and “Leverage”• IT Advisory Council• Breakdown Barriers• Web Resources

One IU IT

Questions?