Northern Essex Community College · 2010-11-05 · interviewing (CATI) system. The CATI system...

Submitted to:

Northern Essex Community College

100 Elliot Street Haverhill, Massachusetts 01830

Submitted by:

RKM Research and Communications, Inc.

November 4, 2008

Northern Essex Community College

2008 Current and Prospective Student Survey

Table of Contents

Page

Project Summary ............................................................................................................. i

Situation Analysis ........................................................................................................ i

Methodology................................................................................................................. i

Organization of this Report......................................................................................... ii

Marketing and Outreach................................................................................................. 1

Enrollment ...................................................................................................................... 6

Student Experiences .................................................................................................... 14

Student Advocacy ........................................................................................................ 17

Communication............................................................................................................. 20

NECC Promotion ........................................................................................................... 25

Online Evaluations........................................................................................................ 27

Prospectives................................................................................................................. 32

Summary Analysis ........................................................................................................ 38

Appendix A: Graphic Presentation

Appendix B: Detailed Cross-Tabulations

Appendix C: Questionnaires Used in the Study

© 2008 RKM Research and Communications, Inc.

Page i

Project Summary

Situation Analysis

The primary goal of this research is to provide Northern Essex Community College with systematic information that can be used to more effectively recruit prospective students and improve current student experiences. More specifically, the research aims to:

1. Measure the reach of NECC’s marketing and recruitment materials. 2. Determine major and minor reasons for enrollment. 3. Evaluate student experiences at NECC. 4. Measure student advocacy of NECC. 5. Build a model that explains the primary drivers of advocacy of NECC. 6. Evaluate the strengths and weaknesses of two different approaches for recruiting

prospective students.

Methodology

The results of this report are based one telephone survey and two web-based surveys commissioned by Northern Essex Community College. The surveys were administered by RKM Research and Communications, Inc., May 21 – June 9, 2008 and October 14 – 16, 2008. For the telephone survey, a random probabilistic technique was used to select respondents from a complete list of current students at NECC. The telephone survey yielded 603 complete and useable interviews with current NECC students. Telephone survey respondents were invited to complete a supplemental web-based survey and invitations were sent to respondent-supplied e-mails. These invitations yielded 116 complete and useable interviews with current NECC students. Finally, an additional web-based survey was completed among residents living in Northeastern Massachusetts between the ages of 18 and 55 who expressed some degree of interest in taking credit, work-related non-credit or personal enrichment non-credit courses in the future. This second web-survey yielded 125 complete and useable interviews with prospectives. The maximum margin of error for the survey of 603 NECC students is +/- 4.0 percent. That means, in theory, in 19 times out of 20, the results found in the sample will differ by no more than plus or minus 4.0 percentage points from what would be obtained by interviewing all of NECC’s current students. The margin of error for the web-survey of 116 NECC students is +/- 9.2 percent. The margin of error for the web-survey of 125 prospectives is +/- 8.8 percent The telephone survey was administered using a computer-assisted telephone interviewing (CATI) system. The CATI system allows data to be entered directly into a computerized database as interviews are conducted, providing a highly reliable system of data collection. A central polling facility in Portsmouth, New Hampshire was used to administer the survey. All interviews were conducted by paid, trained and professionally supervised interviewers.


Page ii

Organization of this Report

One of the most important goals of this project is to ensure that the data are accessible to everyone interested in the results of the study. The first step in understanding the data is to review the questionnaire used to conduct the survey, since it is through this tool that the results are gathered. This instrument can be found in Appendix C. This report presents the results of the study in three ways. First, the report includes a descriptive narration of substantive findings organized into chapters. Notably, the narrative section of the report is followed by a summary and analysis chapter that can be used to quickly identify the most important findings — as well as their significance. Second, a copy of the slide show used to present the results to staff at Northern Essex Community College can be found in Appendix A. Finally, the advanced analyst can find detailed cross-tabulation tables with appropriate statistical tests in Appendix B. Because the specific questions found in the questionnaire are often abbreviated or paraphrased in the narrative, graphic and cross-tabulation sections of the report, it is particularly important to reference the actual questionnaire wording when analyzing the results.

Marketing and Outreach

Nearly two-thirds of non-credit respondents are taking courses primarily for work development purposes.

Non-credit students were asked to identify the most important reason they enrolled in courses at Northern Essex Community College (NECC): for personal enjoyment, or to advance their work, career or professional development. Sixty-two percent of non-credit students are taking courses for work, career or professional development, while fewer (38%) are taking courses for personal enjoyment.

Non-credit students are more likely to recall NECC advertising prior to enrolling than credit students.

Respondents were asked if they recalled seeing, hearing or reading any advertising for NECC prior to when they first enrolled. Overall, 50 percent of respondents do recall seeing, hearing or reading advertising for NECC prior to when they first enrolled, while 44 percent do not recall any advertising. When compared by credit and non-credit status, the results indicate that non-credit respondents are more likely (60%) to recall NECC advertising than Credit respondents (48%).

Do you recall seeing, hearing or reading any advertising for NECC prior to when you first enrolled?

60

48

50

34

47

44

Non-credit

Credit

Overall

Percent

Yes NoAmong: all respondents | compared by credit status

Direct mail and newspaper ads are the most widely recalled forms of NECC advertising.

Respondents who recalled seeing, hearing or reading advertising for NECC were asked where they saw, heard or read the advertising. Among credit students, 38 percent recall direct mail, while fewer recalled advertising in newspapers (21%), on television (16%), at their high school (15%), on the Internet (10%), on billboards (7%) or in some other medium. Among non-credit students, 48 percent recalled direct mail, while fewer recalled advertising in newspapers (35%), on television (15%), on the radio (7%) or in some other medium. Overall, respondents recalled more direct mail (41%) and newspaper (25%) advertising than any other medium.

Where do you recall seeing, hearing or reading any advertising for NECC?

3

4

7

3

1

48

3

4

15

0

16

4

7

21

3

10

38

7

4

7

3

41

6

2

0

15

3

35

54

12

0

16

4

25

8

Don't know

Other

At highschool

Yellow pages

Television

Schedule of classes

Radio

Newspaper

Magazine

Internet / website

Direct mail (newsletter)

Billboard

Percent recall

Non-credit Credit OverallAmong: respondents who recall ads | compared by credit status | total mentioned

Non-credit students reported being more influenced by advertising than credit students when deciding to enroll.

Respondents who recalled advertising for NECC prior to enrolling were asked if the advertising had an influence on their decision to attend NECC. Among credit students who recalled advertising, 70 percent said that it had a major (22%) or minor (48%) influence. Among non-credit students who recalled advertising, 70 percent said that the advertising had a major (45%) or minor (34%) influence on their decision to enroll. Overall, almost three-fourths of respondents (72%) were influenced by the advertising.

Influence of the advertising on your decision to attend NECC:

45

22

28

34

48

44

21

30

27

Non-credit

Credit

Overall

Percent

Major influence Minor influence No influenceAmong: respondents who recall ads | compared by credit status

Nearly two-thirds of respondents recall receiving a schedule of classes in the mail prior to enrolling.

Respondents were asked if they recall receiving in the mail a schedule of classes being offered at NECC prior to enrolling. Overall, the majority of respondents (62%) do recall receiving a schedule of classes in the mail. Non-credit students are more likely (68%) than credit students (60%) to recall receiving a schedule of classes in the mail prior to enrolling.

Do you recall receiving in the mail a schedule of classes being offered at NECC prior to enrolling?

68

60

62

27

37

34

Non-credit

Credit

Overall

Percent


The schedule of classes has a stronger influence on non-credit students’ decision to attend NECC than it does on credit students’ decision.

Respondents who recalled receiving a schedule of classes in the mail prior to enrolling were asked to identify whether the schedule of classes had a major, minor or no influence on their decision to attend NECC. Overall, 80 percent of respondents said that the schedule of classes had a major (48%) or minor (32%) influence on their decision to attend NECC, while far fewer (20%) said that it did not have any influence. Notably, the results suggest that the schedule of classes is more likely to have major influence on non-credit students’ (73%) than on credit students’ (40%) decision to attend NECC.

Influence of the schedule of classes on your decision to attend NECC:

73

40

48

17

36

32

10

24

20

Non-credit

Credit

Overall

Percent

Major influence Minor influence No influenceAmong: respondents who received mailing | compared by credit status

Enrollment

The majority of respondents have always known about or first found out about NECC from someone that they know.

Respondents were asked to identify how they first found out about NECC. Overall, three-fourths of respondents have always known about NECC (41%) or first found out about the college from a friend, colleague or acquaintance (36%), while a sizable minority first found out about NECC from a high school counselor (15%), and fewer first found out about the College from the mail (10%), the Internet (6%), advertisements (5%) or the schedule of classes (4%). Notably, while credit respondents (19%) are more likely to have first found out about NECC through a high school counselor than non-credit respondents (3%), non-credit respondents are more likely (19%) to have first found out about NECC through the mail than credit students (7%).

How did you first find out, or learn about, NECC?

3

10

7

41

7

3

6

19

38

4

15

5

1

7

43

19

7

5

25

1

7

1

41

10

4

6

35

Don't know

Other

Always known NECC

Mail

Schedule of classes

Internet

High school counselor

Friend, colleague, acquaintance

Advertisment

Percent recall

Non-credit Credit OverallAmong: all respondents | compared by credit status | total mentioned

NECC’s convenient location and interesting course offerings attract students to enroll in classes.

Respondents were asked to identify the most important reasons why they chose to enroll in classes at NECC. Results show that convenient location and interest in specific course offerings are consistently the top reasons mentioned by all students.

Credit Students:

Among credit students, the top three most important reasons for choosing to enroll in classes at NECC are convenient location (38%), affordable tuition (32%) and interest in specific offerings (27%). Fewer credit students enrolled at NECC to get credits for transfer (16%), opportunities for career advancement (15%), because of flexible course scheduling (13%) or to pursue a career or a better job (12%). Very few respondents mentioned the quality of teachers (3%), the generally positive reputation of NECC (2%), self-improvement (2%), offering sports, clubs and student groups (1%) or the quality of campus (1%) as reasons for choosing to enroll.

Work-development non-credit students:

Among work development non-credit students, the top three most important reasons mentioned are convenient location (39%), interest in specific offerings (39%) and opportunity for career advancement (35%). Fewer work-development non-credit students identified affordable courses (19%), flexible course scheduling (11%) or the generally positive reputation of NECC (2%) as important reasons why they chose to take classes at NECC.

Personal enjoyment non-credit students:

Among personal enjoyment non-credit students, the top three most important reasons mentioned are convenient location (49%), fun and enrichment (35%) and the generally positive reputation of NECC (35%). Twenty-nine percent of personal enjoyment non-credit students also mentioned an interest in specific offerings. Fewer identified discovering new hobbies (13%), the affordable courses (12%), flexible course scheduling (9%), meeting new people (3%) or the quality of teachers (3%) as important reasons why they chose to take classes at NECC.

Pursuing a career, NECC’s convenient location, interest in specific offerings and flexible course scheduling are major influences on credit students’ decision to enroll.

Credit students were asked to rate the influence of several reasons for enrolling at NECC. Pursuing a career (78%), NECC’s convenient location (77%), interest in specific offerings (76%) and flexible course scheduling (74%) were a major influence for about three-fourths of credit students. In addition, more than one-half of credit students identified affordable tuition (65%), opportunity for career advancement (64%) and helpful support staff (59%) as major influences for enrolling. Notably, few respondents identified waiting too long to apply to their first choice (6%) or not getting accepted into their first choice (7%) as a major influence in their decision to enroll at NECC.

Major or minor reasons to enroll at NECC:

47

7

6

59

38

13

64

74

76

77

65

27

78

18

13

22

27

35

36

17

18

15

20

29

12

34

79

71

14

26

49

9

6

8

13

44

9

24 11

Credits for transfer

Not accepted to 1st choice

Waited too long to apply to 1st choice

Helpful support staff

Wide variety of student support services

Offers sports, clubs and student groups

Opportunity for career advancement

Flexible course scheduling

Interested in specific offerings

Convenient location

Affordable tuition

Friends or family went there

Pursuing a new career / better job

Percent

Major influence Minor influence No influenceAmong: credit respondents

Interest in specific offerings and career advancement are major influences on work-development non-credit respondents’ decision to enroll.

Work-development non-credit students were asked to rate the influence of several reasons for enrolling at NECC. Interest in specific offerings (89%) and career advancement (81%) were identified by most of credit non-credit students as major influences, while many also identified opportunity for career advancement (74%), pursuing a career (73%), convenient location (73%) and certification in occupational field (71%) as major influences. Few work-development non-credit students (7%) identified offering sports, clubs and student groups as a major influence in their decision to enroll.


81

71

59

44

27

7

74

73

89

73

61

18

73

11

18

27

27

32

33

19

9

16

19

23

8

7

10

13

27

40

59

7

2

10

20

58

19

13 11

Career advancement

Certification in occupational field

Teaches workplace skills







Convenient location

Affordable tuition



Percent

Major influence Minor influence No influenceAmong: work-development non-credit respondents

Interest in specific course offerings, fun or enrichment and convenient location are major influences on personal enjoyment non-credit students’ decision to enroll.

Personal enjoyment non-credit students were asked to rate the influence of several reasons for enrolling at NECC. The vast majority of these students identified interest in specific offerings (92%), for fun and enrichment (90%) and convenient location (87%) as major influences on their decision to enroll. Many others identified discovering new hobbies (79%) and flexible course scheduling (75%) as major influences. Few described pursuing a career (5%) or offering sports, clubs and student groups (3%) as reasons that had a major influence on their decision to enroll at NECC.


90

79

21

23

10

3

25

75

92

87

54

9

5

13

33

31

20

21

14

8

10

26

21

13

7

46

43

70

76

11

3

20

70

81

9

25

1

50

For fun / enrichment

Discover new hobbies / interests

Meet new people







Convenient location

Affordable tuition



Percent

Major influence Minor influence No influenceAmong: personal enjoyment non-credit respondents

Personal enjoyment non-credit students are more likely to take additional non-credit courses in the next year than work-development non-credit students.

Non-credit respondents were asked how likely it is that they will take additional non-credit courses in the next 12 months. Overall, 63 percent of non-credit students said they definitely (26%) or probably (37%) will take additional non-credit courses in the next year, while fewer said they probably (19%) or definitely (16%) will not. Notably, personal enjoyment non-credit students (84%) are more likely than work-development non-credit students (50%) to indicate that they will take additional non-credit courses in the next 12 months and much less likely to indicate that they definitely will not (3% versus 24%).

How likely is it that you will take additional non-credit courses in the next 12 months?

37

19

26

47

31

37

12

24

19

24

16

3Personal enjoyment non-credit

Work-development non-credit

Overall non-credit

Percent

Definitely will Probably will Probably will not Definitely will notAmong: non-credit respondents | compared by enrollment reason

Few respondents tried to enroll in a non-credit course that was cancelled before it started.

Non-credit students were asked if they had ever tried to enroll in any type of non-credit course that was cancelled before it started. Overall, 13 percent indicated that they had enrolled in a non-credit course that was cancelled before it started. Notably, personal enjoyment non-credit students (17%) were more likely to try enrolling in a non-credit course that was cancelled before it started than work-development non-credit students (11%).

Have you ever tried to enroll in any type of non-credit course that was cancelled before it started?

17

11

13

Personal enjoyment non-credit


Overall non-credit

Percent "Yes"

Among: non-credit respondents | compared by enrollment reason

The majority of credit students intend to transfer to a four-year college or university in the future.

Credit students were asked if they intend to transfer to a 4-year college or university in the future. Sixty-two percent of credit students said that they do intend to transfer to a four-year college or university in the future, while 25 percent said that they do not intend to transfer and 13 percent said that they are not sure.

Do you intend to transfer to a 4-year college or university in the future?

Among: credit respondents

Yes62%

Unsure13%

No25%

Student Experiences

Most credit students rated attributes of their student experience highly.

Students were asked to rate the quality of NECC in terms of various attributes of their student experience using a scale from 1 to 7, where “1” is absolutely perfect and “7” is awful. Most credit students rate NECC as close to or absolutely perfect in terms of ease of enrollment (67%), scheduling convenient location (66%), encouraging student interaction (63%), convenient class times (61%) and having great instructors (60%). Slightly fewer respondents rated NECC as close to or absolutely perfect in terms of offering a variety of courses (53%), preparing for careers (52%), having helpful administration and customer service (52%) and preparing for transfer (49%). Most credit students rated NECC as higher than average or better in every attribute.

How would you rate NECC in terms of... ?

27

25

26

30

25

23

31

31

29

29

28

36

34

40

25

24

26

25

29

31

29

24

25

27

31

27

26

18

16

21

19

23

19

22

20

17

21

18

22

21

16

18

20

14

14

22

22

19

12

13

12

3

4

2

4

3

3

3

3

4

1

3

2

32 20

21

23

18

1

5Helpful admin / customer service

Preparing for transfer

Preparing for careers

Having helpful, caring advisors

Teaching valuable, practical skills

Caring for individual needs

Encouraging student interaction

Having great instructors

Variety of courses

Class sizes

Getting courses you w ant

Ease of enrolling

Convenient class times

Convenient location

Percent

Absolutely perfect Close to perfect Higher than average What's standard Lower than average / awfulAmong: credit respondents

Most work-development non-credit respondents rated attributes of their student experience highly.

More than one-half of work-development non-credit students rated NECC as close to or absolutely perfect in terms of having a convenient location (66%), ease of enrolling (63%) and having convenient class times (62%). Fewer respondents rated NECC close to or absolutely perfect in terms of caring for individual needs (50%) and helping in occupational success (46%), and six percent rated both of these attributes lower than average or awful. Most work-development non-credit students rated NECC as high than average or better in every attribute.


23

33

27

20

34

28

22

26

29

33

34

40

23

19

26

30

24

26

26

26

30

28

26

21

24

23

16

21

23

15

19

18

19

19

19

19

16

19

23

22

15

15

13

2

6

2

2

3

2

2

3

2

31 19

18

19

23

1

2

6Help in occupational success

Teaching career advancement skills





Variety of courses

Class sizes


Ease of enrolling


Convenient location

Percent

Absolutely perfect Close to perfect Higher than average What's standard Lower than average / awfulAmong: work-development non-credit respondents

Most personal enjoyment non-credit respondents rated attributes of their student experiences highly.

More than one-half of personal enjoyment non-credit students rated NECC as close to absolutely perfect in terms of ease of enrollment (76%), convenient location (70%), convenient class times (69%), class sizes (69%), encouraging student interaction (65%) and providing a fun learning experience (66%) as close to or absolutely perfect. Slightly fewer respondents rated NECC close to or absolutely perfect in terms of a variety of courses (49%) and caring for individual needs (42%). Most personal enjoyment non-credit students rated NECC higher than average or better in every attribute.


39

47

31

26

48

39

31

48

36

51

30

39

18

19

23

16

17

18

21

25

25

39

31

25

26

21

23

16

22

17

17

16

17

21

8

12

13

17

9

14

6

12

9

4

1

1

1

1

1

3

18 25

12

7

14

1

1Providing evnironment to meet new people

Providing fun learning experience





Variety of courses

Class sizes


Ease of enrolling


Convenient location

Percent

Absolutely perfect Close to perfect Higher than average What's standard Lower than average / awfulAmong: personal enjoyment non-credit respondents

Student Advocacy

The vast majority of respondents are satisfied with NECC.

Respondents were asked to identify how satisfied they are with NECC. Overall, the vast majority of students are somewhat (13%), very (49%) or completely (37%) satisfied. Very few students are not at all satisfied (1%) with NECC. Notably, the results indicate that satisfaction is high among both credit and non-credit students.

How satisfied are you with NECC?

35

38

37

49

48

49

12

13

13 1

1

3Non-credit

Credit

Overall

Percent

Completely satisfied Very satisfied Somewhat satisfied Not too / not at all satisfiedAmong: all respondents | compared by credit status

Approximately three-fourths of respondents definitely would recommend NECC.

Respondents were asked how likely it is that they would recommend NECC to a friend or colleague. Overall, almost three-fourths of respondents said that they definitely would (74%) recommend NECC to a friend or colleague, and an additional 24 percent said that they probably would. Very few students (2%) would not recommend the College. The results indicate the majority of both credit and non-credit students would recommend NECC.

How likely is it that you would recommend NECC to a friend or colleague?

74

75

74

23

124

24

1

1

1

2Non-credit

Credit

Overall

Percent

Definitely would Probably would Probably would not Definitely would notAmong: all respondents | compared by credit status

More than two-thirds of respondents definitely would still choose to enroll in NECC if they could go back in time.

Respondents were asked if they could go back in time, how likely it would be that they would still choose to enroll at NECC. Overall, 70 percent of respondents said that if they could go back in time that they definitely would still choose to enroll in NECC, and an additional 22 percent said that they probably would. Only five percent said that they probably (4%) or definitely (1%) would not. The results suggest that non-credit students might be slightly less likely to re-enroll than credit students. Eight percent of non-credit students probably (7%) or definitely (1%) would not re-enroll, compared to four percent of credit students.

If you could go back in time, how likely is it that you would still choose to enroll in NECC?

72

70

70

18

422

23

7

3

1

1

1Non-credit

Credit

Overall

Percent


Communication

The vast majority of respondents have Internet access at home.

Respondents were asked to identify where they have access to the Internet. The vast majority of respondents have access to the Internet at home (92%), while fewer have access at the NECC Campus (56%) or at work (45%). Notably, credit students are more likely to have access to the Internet at the NECC campus (65%) than non-credit students (25%).

Where do you have access to the Internet?

4

1

1

65

44

92

1

25

50

93

1

2

56

45

92

No Internet access

Other

NECC Campus

Work

Home

Percent recall


Credit students visit the NECC website more often than non-credit students.

Respondents were asked how often they visit the NECC website. Overall, 59 percent of respondents visit at least once a month, 29 percent visit occasionally and 12 percent never visit. Notably, credit students are far more likely to visit at least once a month (70%) than non-credit students (24%).

How often do you visit the NECC website?

9

28

23

10

31

26

5

11

10 29

5

12

25

42 34Non-credit

Credit

Overall

Percent

Everyday or almost everyday At least once a week At least once a month Occasionally NeverAmong: all respondents | compared by credit status

More than one-half of credit students check their NECC e-mail account regularly.

Credit students were asked how often they check their NECC e-mail account. Over one-half of credit students check their e-mail at least once a month (52%). Twenty-one percent check their e-mail account occasionally, and 26 percent never check their e-mail account.

How often do you check your NECC e-mail account?


Everyday or almost everyday21%

Never26%

Unsure1%

Occasionally21%

At least once a month7%

At least once a w eek24%

E-mail and regular mail are the best ways for students to receive enrollment and registration information.

Respondents were asked what the best way is for them to receive enrollment and registration information from NECC. Overall, the majority of respondents identified regular mail (47%) or e-mail (38%) as the best ways for them to receive enrollment and registration information, while fewer mentioned that on-campus bulletins and postings (8%) or the telephone (5%) are the best way for them to receive enrollment and registration information. Notably, results suggest that non-credit students prefer regular mail (64%) over email (28%), while credit students have a similar preference for either method.

What is the best way for you to receive enrollment and registration information from NECC?

0

1

1

9

42

41

6

1

4

64

28

4

1

1

8

47

38

5

Don't know / unsure

Other

On-campus bulletins and postings

Regular mail

E-mail

Telephone

Percent recall

Non-credit Credit OverallAmong: all respondents | compared by credit status

Three-fourths of respondents would be comfortable conducting transactions with NECC online.

Respondents were asked how comfortable they would be conducting transactions with NECC online. Overall, 74 percent of students said they would be very comfortable (45%) or somewhat comfortable (29%) conducting transactions with NECC online. Fifteen percent of students said they would be somewhat uncomfortable conducting transactions with NECC online, and eight percent said that would be very uncomfortable doing so. Notably, credit students are more likely to be comfortable conducting transactions with NECC online (76%) than non-credit students (68%).

How comfortable would you be conducting transactions with NECC online?

43

46

45

25

1529

30

12

15

8

6

13Non-credit

Credit

Overall

Percent

Very comfortable Somewhat comfortable Somewhat uncomfortable Very uncomfortableAmong: all respondents | compared by credit status

NECC Promotion

The majority of respondents think that the magazine would do a better job than the schedule of classes at getting prospective students interested in NECC.

Respondents were read a description of two possible approaches for attracting prospective students and asked which approach they think would do a better job getting prospective students interested in NECC. Overall, students think that the magazine (46%) would do a better job getting prospective students interested in NECC than the schedule of classes (35%), while 14 percent think that both would work equally well. Credit students are more likely to think that the magazine (49%) would do a better job getting prospective students interested in NECC than the schedule of classes (31%) or both equally (15%). In contrast, non-credit students are more likely to think that the schedule of classes (48%) would do a better job getting prospective students interested in NECC than the magazine (35%).

Which approach do you think would do a better job getting prospective students interested in NECC?

48

31

35

35

1446

49

11

15

Non-credit

Credit

Overall

Percent

Schedule of classes Magazine Both equally / no preferenceAmong: all respondents | compared by credit status

Respondents said that they would advertise something like the content in the magazine and the affordability of NECC to students like themselves in order to persuade them to enroll.

Students were asked what they would advertise to students like themselves in order to persuade them to enroll at NECC. Many students mentioned that they would advertise something like the magazine (14%) or the affordability and financial aid (13%) to students like themselves in order to persuade them to enroll at NECC, while fewer would advertise something like the Schedule of courses (9%), programs and related placements (9%), success stories (8%) or the convenience of scheduling (7%).

What would you advertise to students like yourself in order to persuade them to enroll at NECC?

3

5

8

13

7

2

1

14

9

22

2

1

3

1

3

9

Unsure

Other

Campus life

Testimonials

Visit highschools

Diversity / age of student body

Quality of faculty and staff

4-year transfer and continuing education

Success stories / empowerment

Programs and related placements

Affordability / value / financial aid

Convenience of scheduling (Internet and evening classes)

Convenience of location

Something like the magazine and schedule together

Something like the Magazine

Something like the Schedule of courses

Percent recall

Among: all respondents

Online Evaluations

Online survey respondents consider the magazine more appealing than the schedule of classes.

One-hundred twenty-five respondents to the telephone survey were invited to take an online survey where they examined examples of the schedule of classes and the magazine. After examining these samples, online survey respondents were asked to rate the overall appeal of the schedule of classes and the magazine. Fifty-seven percent of online survey respondents rated the survey of classes as extremely (11%) or very (46%) appealing. In contrast, 68 percent rated the magazine as extremely (17%) or very (51%) appealing.

How would rate the overall appeal of the ... ?

17

11

51

46

21

33 10

11Magazine

Schedule of classes

Percent

Extremely appealing Very appealing Moderately appealing Only somewhat / not appealingAmong: online survey respondents | compared by approach

Online survey respondents are more likely to rate the magazine extremely effective in terms of communicating educational opportunities at NECC than the schedule of classes.

Online survey respondents were asked to rate the schedule of classes and the magazine in terms of communicating the educational opportunities available at NECC. Sixty-three percent of online respondents rated the schedule of classes extremely (10%) or very (53%) effective, while 33 percent rated it as moderately effective and only four percent rated it somewhat or not effective. In comparison, 60 percent of online respondents rated the magazine extremely (17%) or very (43%) effective, while 31 percent rated it moderately effective and nine percent rated it not effective.

How would rate the ... in terms of communicating the educational opportunities available at NECC?

17

10

43

53

31

33 4

9Magazine

Schedule of classes

Percent

Extremely effective Very effective Moderately effective Only somewhat / not effectiveAmong: online survey respondents | compared by approach

Online survey respondents think that a prospective student will be more likely to read the schedule of classes than the magazine.

Online survey respondents were asked how likely they think it is that a prospective student would read the schedule of classes or the magazine if it were sent to their home. Sixty-two percent think that prospectives would be extremely (14%) or very (48%) likely to read the schedule of classes. In comparison, 55 percent think that prospectives would be extremely (17%) or very (38%) likely to read the magazine. In addition, online survey respondents are more likely to believe that prospectives would be only somewhat or not likely to read the magazine (15%) than the schedule of classes (9%). These results suggest that online survey respondents think that a prospective student would be more likely to read the schedule of classes than the magazine.

How likely do you think it is that a prospective student would read ... if it were sent to their home?

17

14

38

48

30

29 9

15Magazine

Schedule of classes

Percent

Extremely likely Very likely Moderately likely Only somewhat / not likelyAmong: online survey respondents | compared by approach

Respondents express a preference for the magazine as the most effective way for NECC to communicate with prospective students.

Online survey respondents were asked whether they think the schedule of classes approach or the magazine approach is a more effective way for NECC to communicate with prospective students. Online respondents are more likely to think that the magazine (36%) is a more effective way for NECC to communicate with prospective students than the schedule of classes (28%) or both equally (35%). Similarly, telephone respondents are more likely to think that the magazine (46%) is the more effective way for NECC to communicate with prospective students than the schedule of classes (35%) or both equally (14%).

Which of these two approaches do you think is a more effective way for NECC to communicate with prospective students?

prospective students?

Among: online survey respondents

Online

Unsure1%

Magazine36%

Schedule of classes

28%

Both equally35%

Telephone

Unsure5%

Magazine46%

Schedule of classes

35%

Both equally14%

After taking the web survey, approximately one-half of online respondents preferred a different approach.

Respondents surveyed online were asked to identify their preferred approach during the web survey. Their responses were compared to the approached they preferred during the telephone survey. Many online respondents (49%) who preferred the schedule of classes during the telephone survey preferred the schedule of classes again during the web survey, while 27 percent preferred the magazine and 23 percent liked them both equally. Many online respondents who preferred (49%) the magazine during the telephone survey preferred the magazine again during the web survey, while 36 percent preferred the two approaches both equally and 14 percent preferred the schedule of classes. Preferred approach on web survey compared to preferred approach during phone survey

Preferred Schedule during telephone survey

2

23

27

49

Unsure

Both equally

Magazine

Schedule ofclasses

Percent

p p y

Among: online survey respondents | compared by preferred approach during telephone survey

Preferred Magazine during telephone survey

1

36

49

14

Unsure

Both equally

Magazine

Schedule ofclasses

Percent

Prospectives

Many prospectives are potential credit students.

An additional 125 online surveys were completed with respondents who have never been students at NECC. They examined examples of the two approaches and were then asked follow-up questions similar to those asked to current students. Prospectives were asked which student target population might best describe them. Forty-four percent of prospectives said that they might consider taking credit courses, 37 percent said that they might consider taking personal enrichment courses and 19 percent said that they might consider taking non-credit courses.

Which student target population might best describe you?

Among: prospectives

Might consider taking credit courses44%

Might consider taking personal enrichment courses

37%

Might consider taking non-credit courses

19%

Based on written descriptions only, prospectives are slightly more likely to say that the schedule of classes would be most interesting to them than the magazine.

After receiving only written descriptions of the schedule of classes and the magazine, prospectives were asked which of the two approaches would be of most interest to them. Fifty-five percent of prospectives said that the schedule of classes would be of most interest to them, while 41 percent said that the magazine would be of most interest to them.

Which of these two approaches would be of most interest to you? (Pre-samples)

Unsure4%

Magazine41%

Schedule of classes

55%

Among: prospectives

Prospectives generally consider the magazine more effective than the schedule of classes in terms of helping to generate interest in opportunities available at NECC.

After viewing samples of the schedule of classes and the magazine, prospectives were asked to rate the schedule of classes and the magazine in terms of their effectiveness in helping to generate interest in opportunities available at NECC. Fifty-three percent of prospectives rated the schedule of classes extremely (6%) or very (47%) effective, while fewer rated it as moderately (38%) or only somewhat or not effective (9%). In comparison, 59 percent of prospectives rated the magazine extremely (16%) or very (43%) effective. These results suggest that many prospectives consider the magazine more effective in terms of helping to generate interest in opportunities available at the College than the schedule of classes.

How would you rate the… in terms of helping to generate interest in opportunities available at NECC?

16

6

43

47

26

38 9

15Magazine

Schedule of classes

Percent

Extremely effective Very effective Moderately effective Only somewhat / not effectiveAmong: prospectives

Prospectives think it is more likely other prospectives would read the magazine than the schedule of classes.

Prospectives were asked how likely they think it is that people like them would read the schedule of classes and the magazine if it were sent to their home. Thirty-six percent of prospectives said that they think that people like them would be extremely (4%) or very (32%) likely to read the schedule of classes if it were sent to their home. In contrast, 49 percent of prospective said that they think that people like them would be extremely (12%) or very (37%) likely to read the magazine if it were sent to their home. Additionally, 24 percent of prospectives think that it is only somewhat or not likely that people like them would read the schedule of classes compared to 15 percent for the magazine. These results indicate that a larger proportion of prospectives think that it is highly likely that people will read the magazine if it were sent to their home than the schedule of classes.

How likely do you think it is that people like you would read … if it were sent to their home?

12

4

37

32

36

40 24

15Magazine

Schedule of classes

Percent

Extremely likely Very likely Moderately likely Only somewhat / not likelyAmong: prospectives

Prospectives consider the magazine far more appealing than the schedule of classes.

Prospectives were asked how they would rate the overall appeal of the schedule of classes and the magazine. Thirty-one percent of prospectives rated the schedule of classes extremely (4%) or very (27%) appealing. In contrast, 71 percent of prospectives rated the magazine extremely (15%) or very (56%) appealing. These results indicate that prospectives find the magazine more appealing than the schedule of classes.

How would you rate the overall appeal of the … ?

15

4

56

27

21

43 26

8Magazine

Schedule of classes

Percent

Extremely appealing Very appealing Moderately appealing Only somewhat / not appealingAmong: prospectives

Prospectives are more likely to identify the magazine as the more effective way for NECC to communicate with prospective new students than the schedule of classes.

After seeing visual samples of the schedule of classes and the magazine, prospectives were asked to identify which of the two approaches they think is the more effective way for NECC to communicate with prospective new students. Prospectives are more likely to identify the magazine (41%) as the more effective way for NECC to communicate with prospective new students than the schedule of classes (31%) or both equally (25%).

Which of these two approaches do you think is a more effective way for NECC to communicate with prospective new students? (Post-samples)

Unsure3%

Magazine41%

Schedule of classes

31%

Both equally25%

Among: prospectives

Summary Analysis

Although NECC’s marketing and recruitment materials appear to reach and influence many students, most respondents said that they already knew about NECC or found out about the College from someone they know.

When respondents were asked if they recalled seeing, hearing or reading advertising for NECC prior to enrolling, one-half (50%) of respondents reported that they did. Notably, a greater proportion of non-credit students (60%) recalled advertising for NECC prior to enrolling than credit students (48%). Non-credit students are also more likely to recall direct mail (48%) and newspaper (35%) advertising than credit students (38% and 21%, respectively). However, credit students are more likely to recall NECC’s billboard (7%), Internet (10%) and high school (15%) advertisements than non-credit students (3%, 1% and 2%, respectively). Across all groups, recall of NECC advertising is higher for the direct mail (41%) and newspaper (25%) advertisements than in any other medium. Seventy-two percent of respondents who recall advertisements for NECC prior to enrolling indicated that the advertising had at least a minor influence on their decision to attend the College. In addition, the results show that 32 percent of respondents who recalled the direct mail ads, and 28 percent of respondents who recalled newspaper ads, said that the NECC advertisements had a major influence on their decision to attend the College. In comparison, a smaller proportion of respondents (15% and 14%, respectively) who recalled NECC’s radio or television advertisements said that the advertisements played a major influence in their decision to attend. These results suggest that the direct mail and newspaper advertisements not only appear to have the highest recall of any advertising medium, but that they also appear to have the greatest influence on students’ decision to enroll. This suggests that direct mail and newspaper advertising are effective methods for communicating to, and attracting, prospective students. However, it is important to note that approximately three-fourths (76%) of current NECC students said that they have always known about NECC (41%) or first found out about the College from a friend, colleague or acquaintance (35%), while far fewer said that they first found out about the College from the mail (10%), advertisements (5%) or the schedule of classes (4%). This suggests that word-of-mouth and advocacy are effective channels for making students aware of the College.

Credit students are most likely to enroll to pursue a career, while non-credit students are most likely to enroll to improve their current career or for personal enrichment.

Credit students, work-development non-credit students and personal enjoyment non-credit students identify different reasons why they enrolled at NECC. Thirty-two percent of credit students said that the affordable tuition is one of the most important reasons why they chose to enroll in classes at NECC and 16 percent said that credits for transfer are one of the most important reasons why they chose to enroll. These results are consistent with the findings that indicate that the majority (62%) of credit students intend to transfer to a four-year university in the future. Slightly more than one-third of work-development non-credit students said that the opportunity for career advancement (35%) is one of the most important reasons why they chose to enroll in classes at NECC. Finally, many personal enjoyment non-credit students said that one of the most important reasons why they chose to enroll in classes at the College is for fun and enrichment (35%) or because of NECC’s generally positive reputation (35%). The majority of credit respondents’ indicated that their choice to enroll was influenced by the pursuit of a career or a better job (78%) and NECC’s convenient location (77%), while the majority of work-development non-credit respondents’ indicated that their enrollment was influenced by an interest in specific course offerings (89%) or career advancement (81%) and the majority of personal enjoyment non-credit respondents’ indicated that their choice to enroll was influenced by an interest in specific course offerings (92%) or fun and enrichment (90%). These results suggest that many credit students are enrolling to pursue a career, while many work-development non-credit students are enrolling to advance their current career, and many personal enjoyment non-credit students are enrolling just for fun and personal enrichment.

NECC’s convenient location and interesting courses attract students of all types to enroll at the College.

NECC’s convenient location and interesting course offerings are consistently identified across all student types as the most important reasons why they chose to enroll in classes at the College. A significant minority of credit students (38%), work-development non-credit students (39%) and personal enjoyment non-credit students (49%) cited NECC’s convenient location as one of the most important reasons why they chose to enroll in classes at NECC. Furthermore, 27 percent of credit students, 39 percent of work-development non-credit students and 29 percent of personal enjoyment non-credit students cited interest in specific course offerings as one of the most important reasons. These results suggest that while NECC’s convenient location and interesting course offerings attract all types of students, there are different secondary reasons that influence enrollment depending on whether that student is a credit, work development non-credit or personal enjoyment non-credit student. Affordable tuition and transfer credits are important to credit students who are likely pursuing further education and careers, while the opportunity for career advancement is important to work-development non-credit students who are likely advancing their current career, and fun and enrichment and NECC’s generally positive reputation are important to personal enjoyment non-credit students who are likely enrolling for fun and personal enrichment.

Advertising, the schedule of classes and satisfaction impact students’ future use, likelihood to recommend and re-enrollment at NECC.

Students are more likely to say that they definitely will take additional non-credit courses at NECC if they recall ads (31%), recall receiving the schedule of classes (32%) and are completely satisfied with the College (40%) than if they do not recall ads (15%), do not recall receiving the schedule of classes (15%) or are only somewhat satisfied (17%) with the College. Students who recall advertising or recall receiving the schedule of classes are also more satisfied. Students are more likely to be completely or very satisfied with the College if they recalled ads (91%) than if they do not recall ads (79%). In addition, students are more likely to be completely or very satisfied with the College if they recall receiving the schedule of classes (89%) than if they do not recall receiving the schedule of classes (81%). In addition, students are more slightly more likely to say that they definitely would recommend NECC if they recall ads (79%) or recall receiving a schedule of classes (77%) than if they do not recall ads (70%) or recall receiving a schedule of classes (73%). Similarly, students are slightly more likely to say that, if they could go back in time, they definitely would still choose to enroll at NECC if they recall ads (75%) or recall receiving schedule of classes (72%) than if they do not recall ads (67%) or recall receiving a schedule of classes in the mail (67%). Students are also significantly more likely to say that they definitely would recommend NECC (94%) and that they definitely would still choose to enroll at NECC (89%) if they could go back in time if they are completely satisfied (94% and 89%, respectively) than if they are somewhat satisfied (33% and 36%, respectively).

Many students enjoy a very positive college experience at NECC.

More than one-half of all credit, work-development non-credit and personal enjoyment non-credit students rated their student experiences highly. The College’s convenient location, convenient class times, ease of enrollment, ability to allow students to get into the courses they want, class sizes, variety of courses, high quality instructors, encouragement of student interaction and teaching of valuable and practical skills was rated as close to or absolutely perfect. Caring for individual needs was rated somewhat lower than other attributes, with 54 percent of credit students, 50 percent of work-development non-credit students and 42 percent of personal enjoyment non-credit students rating this attribute close to or absolutely perfect. These results suggest that while many of NECC’s credit, work-development non-credit and personal enjoyment non-credit students enjoy very positive student experiences, there may be room to improve the College’s efforts to make students feel like their individual needs are cared for.

The results also indicate that many respondents rated NECC highly in terms of attributes specific to their student experiences as a credit, work-development non-credit or personal enjoyment non-credit student. Many credit students rated NECC as close to or absolutely perfect in terms of having helpful and caring advisors (55%), preparing its students for careers (52%), preparing its students for transfers (49%) and having helpful administration (52%). In addition, many work-development non-credit students rated the College as close to or absolutely perfect in terms of teaching career advancement skills (52%) and providing help in occupational success (46%). Finally, many personal enjoyment non-credit students rated NECC as close to or absolutely perfect in terms of providing a fun learning experience (66%) and providing an environment in which to meet new people (57%).

The majority of students are satisfied with NECC, would re-enroll in the College and would recommend it to a friend or colleague.

The vast majority (86%) of students are very (49%) or completely (37%) satisfied with the College. In fact, the vast majority of both credit (93%) and non-credit (90%) students said that if they could go back in time they probably or definitely would still choose to enroll in NECC. In addition, an overwhelming majority of both credit (98%) and non-credit (97%) respondents probably or definitely would recommend NECC to a friend or colleague. These results indicate that the strong majority of students are highly satisfied with NECC, would re-enroll in the College if they could go back in time and would recommend it to people they know.

Word-of-mouth and high school guidance counselors represent important channels for promoting NECC to prospective students.

The results suggest that word-of-mouth is an important channel for promoting the College among prospective students. The research also indicates that a sizable minority of credit students (19%) first found out about NECC from a high school counselor. Thus, it may be advantageous for the College to regularly update high school counselors with the benefits of enrolling at NECC. NECC may wish to use testimonials from highly satisfied students in its marketing materials in order to capitalize on positive student experiences.

Great instructors and convenient location are the College’s core strengths that drive advocacy among current credit students.

Current credit students were asked to rate various attributes of NECC. These attributes were analyzed according to their individual impact on advocacy toward the College. The vertical axis plots students’ average ratings of selected attributes, with high “opportunity for improvement” scores indicating low ratings and low “opportunity for improvement” scores indicating high ratings. The horizontal axis plots the degree to which each selected attribute explains variation in advocacy, with “high impact” scores located further to the right indicating greater explanatory prediction and “low impact” scores indicating lesser explanatory prediction, when controlling for all other variables included in the model. Among current credit students, the results suggest that caring for individual needs, great instructors, course availability and convenient location are the greatest drivers of advocacy.

Action Matrix:

Ease of enrolling

Course availability

Great instructors


4-year preparation

Helpful administrators and staff

Convenient location


Small class sizesVariety of courses

Teacher / student interaction

Teaching valuable skills

Helpful and caring advisors

Career preparation

1.0

1.3

1.5

0.00 0.10 0.20 0.30Impact on advocacy

Opp

ortu

nity

for i

mpr

ovem

ent


Currently, the College is well perceived in terms of having great instructors and a convenient location among credit students. NECC should strive to maintain these perceptions because they are core strengths that drive student advocacy. There appears to be room for improvement among students’ perceptions regarding course availability and caring for individual needs. Because caring for individual needs appears to have a relatively strong impact on advocacy, it may be beneficial for NECC to work to assure that students feel that their individual needs are cared for.

The magazine appears to be the most effective recruiting tool.

One goal of the research is to understand if the College could switch from sending out a complete schedule of classes, replacing it with a shorter promotional magazine containing a strong ‘call-to-action’ to visit the College’s website to see a complete schedule of classes. The research indicates that respondents who were given a verbal description of the schedule of classes and the magazine via telephone are more likely to prefer the magazine. The results show that more current students thought that the magazine (46%) would do a better job getting prospective students interested in NECC than the schedule of classes (35%). Furthermore, the results indicate that slightly more current students would choose to advertise something like the magazine (14%) to students like themselves in order to persuade them to enroll at NECC than would choose something like the schedule of classes (9%) or something like the magazine and schedule of classes together (1%).

However, it is important to note that while there is an overall preference for the magazine among current students, the results also show that there is a slight preference for the schedule of classes among non-credit current students. Forty-eight percent of non-credit students think that the schedule of classes would do a better job getting prospective students interested in NECC, compared to 35 percent who think the magazine would do a better job. The research also shows a preference for the magazine among respondents surveyed online. Sixty-eight percent of current students rated the magazine as extremely (17%) or very (51%) appealing, while fewer (57%) rated the schedule of classes as extremely (11%) or very (46%) appealing. This suggests that the magazine may be more attractive to students than the schedule of classes. Current students surveyed online are also more likely to select the magazine (36%) than the schedule of classes (28%) as the more effective way for NECC to communicate with prospective students.

Prospectives appear to prefer the magazine over the schedule of classes.

Prospectives were asked to rate the schedule of classes and the magazine in terms of: 1) their effectiveness in generating interest; 2) the likelihood that people will read them; and 3) their overall appeal. In terms of effectiveness in generating interest, a greater percentage of credit (66%) and work development non-credit (71%) prospectives rated the magazine as extremely or very effective than the schedule of classes (56% and 46%, respectively). In terms of the likelihood that people will read the materials, a larger percentage of credit (53%), work development non-credit (54%) and personal enjoyment non-credit (41%) prospectives said that people would be extremely or very likely to read the magazine than the schedule of classes (35%, 42% and 35%, respectively). Finally, in terms of the approach’s overall appeal, a significantly larger percentage of credit (71%), work development non-credit (75%) and personal enjoyment non-credit (70%) prospectives rated the magazine as extremely or very appealing than the schedule of classes (31%, 25% and 35%, respectively). Overall, these results indicate that prospective students generally prefer the magazine.

Notably, the results indicate that the only preference for the schedule of classes over the magazine occurs in terms of the approaches’ effectiveness in generating interest among personal enjoyment non-credit students. Fifty-two percent of personal enjoyment non-credit prospectives rated the schedule of classes as extremely or very effective, while only 44 percent rated the magazine as extremely or very effective in generating interest.

Together these results suggest that the magazine may be the more effective approach for recruiting prospective students over the schedule of classes. Current students are more likely to identify the magazine as the more effective way for NECC to communicate with prospective students than the schedule of classes, while prospective students also expressed a stronger preference toward the magazine than the schedule of classes.

Appendix A: Graphic Presentation

Northern Essex Community College2008 Current and Prospective Student Survey (1 of 54)

Systematic survey of 603 current students402 students taking credit classes201 students taking non-credit classes116 respondents (both credit and non-credit) completed a follow-up online survey

Systematic online survey of 125 prospectivesPurpose

Measure the reach of NECC’s marketing and recruitment materialsDetermine major and minor reasons for enrollmentEvaluate student experiences at NECCMeasure student advocacy of NECCEvaluate different approaches for recruiting prospective students among current students and prospectives

CATI administrationAll interviews conducted by paid, trained and professionally supervised interviewersAdministered: May 21 – June 9, 2008 & October 14 – 16, 2008


Characteristics of the sample:

Non-credit students

Personal enjoyment

38%

Work-development

62%

Follow-up online survey

Credit73%

Non-credit27%

Among: non-credit respondents Among: online respondents

NOTE: The actual proportion of credit to non-credit students is 77 percent to 23 percent


Do you recall seeing, hearing or reading any advertising for NECC prior to when you first enrolled?

60

48

50

34

47

44

Non-credit

Credit

Overall

Percent



Where do you recall seeing, hearing or reading any advertising for NECC?

3

4

7

3

1

48

3

4

15

0

16

4

7

21

3

10

38

7

4

7

3

41

6

2

0

15

3

35

54

12

0

16

4

25

8

Don't know

Other

At highschool

Yellow pages

Television

Schedule of classes

Radio

Newspaper

Magazine

Internet / website

Direct mail (newsletter)

Billboard

Percent recall

Non-credit Credit OverallAmong: respondents who recall ads | compared by credit status | total mentioned


Influence of the advertising on your decision to attend NECC:

45

22

28

34

48

44

21

30

27

Non-credit

Credit

Overall

Percent

Major influence Minor influence No influenceAmong: respondents who recall ads | compared by credit status


Do you recall receiving in the mail a schedule of classes being offered at NECC prior to enrolling?

68

60

62

27

37

34

Non-credit

Credit

Overall

Percent



Influence of the schedule of classes on your decision to attend NECC:

73

40

48

17

36

32

10

24

20

Non-credit

Credit

Overall

Percent

Major influence Minor influence No influenceAmong: respondents who received mailing | compared by credit status


How did you first find out, or learn about, NECC?

3

10

7

41

7

3

6

19

38

4

15

5

1

7

43

19

7

5

25

1

7

1

41

10

4

6

35

Unsure

Other

Always known NECC

Mail

Schedule of classes

Internet

High school counselor

Friend, colleague, acquaintance

Advertisment

Percent recall



What are the most important reasons why you chose to enroll in classes at NECC?

16

0

5

1

15

13

27

38

32

7

12

1

3

2

2

1

3

1

Unsure

Other

Self-improvement

Generally positive reputation of NECC

Quality of campus

Quality of teachers / staff




Wide range of classes and programs





Convenient location

Affordable tuition



Percent recall

Among: credit respondents | total mentioned


What are the most important reasons why you chose to take classes at NECC?

11

19

0

3

2

14

35

39

39

Unsure

Other






Convenient location

Affordable courses

Percent recall

Among: work-development non-credit respondents | total mentioned


What are the most important reasons why you chose to take classes at NECC?

3

9

49

12

0

3

35

3

35

13

29

Unsure

Other


Quality of teachers / staff



Meet new people



Convenient location

Affordable courses

Percent recall

Among: personal enjoyment non-credit respondents | total mentioned



47

7

6

59

38

13

64

74

76

77

65

27

78

18

13

22

27

35

36

17

18

15

20

29

12

34

79

71

14

26

49

9

6

8

13

44

9

24 11










Convenient location

Affordable tuition



Percent

Major influence Minor influence No influenceAmong: credit respondents



81

71

59

44

27

7

74

73

89

73

61

18

73

11

18

27

27

32

33

19

9

16

19

23

8

7

10

13

27

40

59

7

2

10

20

58

19

13 11

Career advancement


Teaches workplace skills







Convenient location

Affordable tuition



Percent

Major influence Minor influence No influenceAmong: work-development non-credit respondents



90

79

21

23

10

3

25

75

92

87

54

9

5

13

33

31

20

21

14

8

10

26

21

13

7

46

43

70

76

11

3

20

70

81

9

25

1

50



Meet new people







Convenient location

Affordable tuition



Percent

Major influence Minor influence No influenceAmong: personal enjoyment non-credit respondents


How likely is it that you will take additional non-credit courses in the next 12 months?

37

19

26

47

31

37

12

24

19

24

16

3Personal enjoyment non-credit


Overall non-credit

Percent

Definitely will Probably will Probably will not Definitely will notAmong: non-credit respondents | compared by enrollment reason


Have you ever tried to enroll in any type of non-credit course that was cancelled before it started?

17

11

13

Personal enjoyment non-credit


Overall non-credit

Percent "Yes"

Among: non-credit respondents | compared by enrollment reason


Do you intend to transfer to a 4-year college or university in the future?


Yes62%

Unsure13%

No25%



27

25

26

30

25

23

31

31

29

29

28

36

34

40

25

24

26

25

29

31

29

24

25

27

31

27

26

18

16

21

19

23

19

22

20

17

21

18

22

21

16

18

20

14

14

22

22

19

12

13

12

3

4

2

4

3

3

3

3

4

1

3

2

32 20

21

23

18

1

5Helpful admin / customer service

Preparing for transfer

Preparing for careers

Having helpful, caring advisors





Variety of courses

Class sizes


Ease of enrolling


Convenient location

Percent

Absolutely perfect Close to perfect Higher than average What's standard Lower than average / awfulAmong: credit respondents



23

33

27

20

34

28

22

26

29

33

34

40

23

19

26

30

24

26

26

26

30

28

26

21

24

23

16

21

23

15

19

18

19

19

19

19

16

19

23

22

15

15

13

2

6

2

2

3

2

2

3

2

31 19

18

19

23

1

2

6Help in occupational success

Teaching career advancement skills





Variety of courses

Class sizes


Ease of enrolling


Convenient location

Percent

Absolutely perfect Close to perfect Higher than average What's standard Lower than average / awfulAmong: work-development non-credit respondents



39

47

31

26

48

39

31

48

36

51

30

39

18

19

23

16

17

18

21

25

25

39

31

25

26

21

23

16

22

17

17

16

17

21

8

12

13

17

9

14

6

12

9

4

1

1

1

1

1

3

18 25

12

7

14

1

1Providing evnironment to meet new people

Providing fun learning experience





Variety of courses

Class sizes


Ease of enrolling


Convenient location

Percent

Absolutely perfect Close to perfect Higher than average What's standard Lower than average / awfulAmong: personal enjoyment non-credit respondents


How satisfied are you with NECC?

35

38

37

49

48

49

12

13

13 1

1

3Non-credit

Credit

Overall

Percent

Completely satisfied Very satisfied Somewhat satisfied Not too / not at all satisfiedAmong: all respondents | compared by credit status


How likely is it that you would recommend NECC to a friend or colleague?

74

75

74

23

124

24

1

1

1

2Non-credit

Credit

Overall

Percent



If you could go back in time, how likely is it that you would still choose to enroll in NECC?

72

70

70

18

422

23

7

3

1

1

1Non-credit

Credit

Overall

Percent



Where do you have access to the Internet?

4

1

1

65

44

92

1

25

50

93

1

2

56

45

92

No Internet access

Other

NECC Campus

Work

Home

Percent recall



How often do you visit the NECC website?

9

28

23

10

31

26

5

11

10 29

5

12

25

42 34Non-credit

Credit

Overall

Percent

Everyday or almost everyday At least once a week At least once a month Occasionally NeverAmong: all respondents | compared by credit status


How often do you check your NECC e-mail account?


Everyday or almost everyday21%

Never26%

Unsure1%

Occasionally21%

At least once a month7%

At least once a w eek24%


What is the best way for you to receive enrollment and registration information from NECC?

0

1

1

9

42

41

6

1

4

64

28

4

1

1

8

47

38

5

Don't know / unsure

Other

On-campus bulletins and postings

Regular mail

E-mail

Telephone

Percent recall

Non-credit Credit OverallAmong: all respondents | compared by credit status


How comfortable would you be conducting transactions with NECC online?

43

46

45

25

1529

30

12

15

8

6

13Non-credit

Credit

Overall

Percent

Very comfortable Somewhat comfortable Somewhat uncomfortable Very uncomfortableAmong: all respondents | compared by credit status


Which approach do you think would do a better job getting prospective students interested in NECC?

48

31

35

35

1446

49

11

15

Non-credit

Credit

Overall

Percent

Schedule of classes Magazine Both equally / no preferenceAmong: all respondents | compared by credit status


What would you advertise to students like yourself in order to persuade them to enroll at NECC?

3

5

8

13

7

2

1

14

9

22

2

1

3

1

3

9

Unsure

Other

Campus life

Testimonials

Visit highschools

Diversity / age of student body

Quality of faculty and staff

4-year transfer and continuing education

Success stories / empowerment

Programs and related placements

Affordability / value / financial aid

Convenience of scheduling (Internet and evening classes)

Convenience of location

Something like the magazine and schedule together

Something like the Magazine

Something like the Schedule of courses

Percent recall



Schedule of classes:



Magazine:




17

11

51

46

21

33 10

11Magazine

Schedule of classes

Percent

Extremely appealing Very appealing Moderately appealing Only somewhat / not appealingAmong: online survey respondents | compared by approach


How would rate the ... in terms of communicating the educational opportunities available at NECC?

17

10

43

53

31

33 4

9Magazine

Schedule of classes

Percent

Extremely effective Very effective Moderately effective Only somewhat / not effectiveAmong: online survey respondents | compared by approach


How likely do you think it is that a prospective student would read ... if it were sent to their home?

17

14

38

48

30

29 9

15Magazine

Schedule of classes

Percent

Extremely likely Very likely Moderately likely Only somewhat / not likelyAmong: online survey respondents | compared by approach


Which of these two approaches do you think is a more effective way for NECC to communicate with prospective students?

Among: online survey respondents

Online

Unsure1%

Magazine36%

Schedule of classes

28%

Both equally35%

Telephone

Unsure5%

Magazine46%

Schedule of classes

35%

Both equally14%


Preferred Schedule during telephone survey

2

23

27

49

Unsure

Both equally

Magazine

Schedule ofclasses

Percent

Which of these two approaches do you think is a more effective way for NECC to communicate with prospective students? Online survey results

Among: online survey respondents | compared by preferred approach during telephone survey

Preferred Magazine during telephone survey

1

36

49

14

Unsure

Both equally

Magazine

Schedule ofclasses

Percent


In your own words, why do you think the Schedule of classes is more effective?

26

4

34

25

Don't like magazine--targeted to youngstudents

Want to know about classes more thancampus life

Information is more specific / precise

More practical / "to the point"

Percent recall

Among: online survey respondents who prefer Schedule of classes


In your own words, why do you think the Magazine is more effective?

7

6

17

7

11

53

Tells success stories

More competitive with other schools'recruiting materials

More effective for prospectives andyounger students

Schedule too intimidating / bland

Encourages further investigation / secondlooks

Attractive / eye-catching

Percent recall

Among: online survey respondents who prefer Magazine


Which student target population might best describe you?

Among: prospectives

Might consider taking credit courses44%

Might consider taking personal enrichment courses

37%

Might consider taking non-credit courses

19%


Which of these two approaches would be of most interest to you? Pre-samples

Unsure4%

Magazine41%

Schedule of classes

55%

Among: prospectives


How would rate the ... in terms of helping to generate interest in opportunities available at NECC?

16

6

43

47

26

38 9

15Magazine

Schedule of classes

Percent

Extremely effective Very effective Moderately effective Only somewhat / not effectiveAmong: prospectives


How likely do you think it is that people like you would read ... if it were sent to their home?

12

4

37

32

36

40 24

15Magazine

Schedule of classes

Percent

Extremely likely Very likely Moderately likely Only somewhat / not likelyAmong: prospectives



15

4

56

27

21

43 26

8Magazine

Schedule of classes

Percent

Extremely appealing Very appealing Moderately appealing Only somewhat / not appealingAmong: prospectives


Approach ratings compared by student target population:

66

56

Magazine

Schedule ofclasses

Percent "Extremely / very effective"

Among: prospectives | compared by student target population

Effectiveness in generating interest

Likelihood people will read it

Overall appeal

71

46

Magazine

Schedule ofclasses


44

52

Magazine

Schedule ofclasses


53

35

Magazine

Schedule ofclasses

Percent "Extremely / very likely"

54

42

Magazine

Schedule ofclasses


41

35

Magazine

Schedule ofclasses


71

31

Magazine

Schedule ofclasses

Percent "Extremely / very appealing"

75

25

Magazine

Schedule ofclasses


70

35

Magazine

Schedule ofclasses


Credit Work development non-credit Personal enjoyment non-credit




Which of these two approaches do you think is a more effective way for NECC to communicate with prospective new students? Post-samples

Unsure3%

Magazine41%

Schedule of classes

31%

Both equally25%

Among: prospectives

Telephone

Unsure5%

Magazine46%

Schedule of classes

35%

Both equally14%

Prospectives

Among: telephone respondents


In your own words, why do you think the Schedule of classes is more effective?

3

32

8

42

3

5

8

Other


More effective for prospectives who aren'tyoung or seeking a degree

Most interested in class schedule

Encourages further investigation


More practical / "to the point"

Percent

Among: online survey respondents who prefer Schedule of classes


In your own words, why do you think the Magazine is more effective?

14

41

4

2

18

12

10

Other

Tells success stories


A good range of general information

Schedule too intimidating / bland

Encourages further investigation / secondlooks


Percent

Among: online survey respondents who prefer Magazine


Advocacy Model:


Advocacy


Ease of enrolling

Small class sizes

Variety of courses

Great instructors





Preparing for career

Preparing for 4-year

Course availability

0.10

0.00

0.15

0.00

0.00

0.20

0.04

0.26

0.04

0.08

0.07

0.01

Convenient location


0.13

0.02

Satisfaction

Likelihood to recommend

Likelihood to reenroll


Action Matrix

1.0

1.3

1.5


Opp

ortu

nity

for i

mpr

ovem

ent

3. Potential Achilles’ Heel

4. Keep up the good work.

2. Achilles’ Heel

1. Brand strengthsHow you create value for students

A brand promise you can deliver

What makes you unique


Action Matrix

Ease of enrolling

Course availability

Great instructors


4-year preparation


Convenient location


Small class sizesVariety of courses




Career preparation

1.0

1.3

1.5


Opp

ortu

nity

for i

mpr

ovem

ent



Impact of advertising

79

7067

91

15

31

7975

Definitely will take additional non-credit courses

Completely / very satisfied Definitely would recommend Definitely would reenroll

Per

cent

Do not recall ads Recall adsAmong: all respondents | compared by recall of advertising


Impact of Schedule of classes

81

73

67

89

15

32

77

72



Per

cent

Do not recall Schedule of classes Recall Schedule of classesAmong: all respondents | compared by recall of Schedule of classes


Impact of satisfaction with NECC

3336

17

40

94

89



Per

cent

Somewhat satisfied Completely satisfiedAmong: all respondents | compared by satisfaction with NECC

Appendix B: Detailed Cross-Tabulations

Data Analysis

The results presented in the cross-tabulation tables include univariate and bivariate analyses of the data. A frequency distribution for each individual item, or descriptive statistic, is shown in the “total” column. Frequency distributions for each item included on the questionnaire are shown in the tables. In all cases, cross-tabulation results are also shown. This type of bivariate analysis examines differences between subgroups of the overall population. In cases where cross-tabulation results are presented, a chi-square test, an independent t-test for means, or a Z-test for independent percentages is shown. In most cases, a chi-square test is used where comparisons are made for categorical and ordinal variables. A t-test (or means test) is used in cases where comparisons are made for measurement variables. A Z-test is used in cases where comparisons are made between independent population percentages (i.e., multiple response options). The purpose of these statistical tests is to determine whether or not the observed difference between sub-groups in the sample is due to sampling error or whether it is due to a real difference in the population. When the results are statistically significant, it strongly suggests that the observed difference between sub-groups is due to a real difference in the population, and not due to sampling error. A chi-square significance level of .05 indicates significance at the 95 percent level. In other words, it is 95 percent likely that the results are due to a real difference between comparison subgroups. A chi-square significance level of .01 indicates significance at the 99 percent level. When a t-test or a Z-test is shown, lower- and upper-case letters indicate significance at the 90 and 95 percent levels, respectively.

RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) TABLE OF CONTENTS Table S01 Page 1.........S01: Which of the following best describes why you are enrolled at NECC? Compared by selected characteristics Table S01 Page 2.........S01: Which of the following best describes why you are enrolled at NECC? Compared by selected demographics Table Q01_T Page 3.......Q01_T: How did you first find out, or learn about, NECC? TOTAL MENTIONED Compared by selected characteristics Table Q01_T Page 5.......Q01_T: How did you first find out, or learn about, NECC? TOTAL MENTIONED Compared by selected demographics Table Q02 Page 7.........Q02: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You are studying for a new career or better job. Compared by selected characteristics Table Q02 Page 8.........Q02: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You are studying for a new career or better job. Compared by selected demographics Table Q03 Page 9.........Q03: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You have friends or family that have gone there. Compared by selected characteristics Table Q03 Page 10........Q03: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You have friends or family that have gone there. Compared by selected demographics Table Q04 Page 11........Q04: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You can afford the tuition. Compared by selected characteristics Table Q04 Page 12........Q04: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You can afford the tuition. Compared by selected demographics Table Q05 Page 13........Q05: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It’s close to where you live. Compared by selected characteristics Table Q05 Page 14........Q05: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It’s close to where you live. Compared by selected demographics Table Q06 Page 15........Q06: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It offers the specific classes and programs you’re interested in. Compared by selected characteristics Table Q06 Page 16........Q06: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It offers the specific classes and programs you’re interested in. Compared by selected demographics Table Q07 Page 17........Q07: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? Flexible course scheduling, including days, evenings and weekends. Compared by selected characteristics Table Q07 Page 18........Q07: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? Flexible course scheduling, including days, evenings and weekends. Compared by selected demographics Table Q08 Page 19........Q08: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It offers opportunities for career advancement and professional development. Compared by selected characteristics

RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) TABLE OF CONTENTS Table Q08 Page 20........Q08: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It offers opportunities for career advancement and professional development. Compared by selected demographics Table Q09 Page 21........Q09: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It offers sports teams, clubs and other student groups. Compared by selected characteristics Table Q09 Page 22........Q09: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It offers sports teams, clubs and other student groups. Compared by selected demographics Table Q10 Page 23........Q10: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It offers a wide variety of student support service. Compared by selected characteristics Table Q10 Page 24........Q10: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It offers a wide variety of student support service. Compared by selected demographics Table Q11 Page 25........Q11: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It has helpful support staff who are willing to provide one-on-one assistance. Compared by selected characteristics Table Q11 Page 26........Q11: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It has helpful support staff who are willing to provide one-on-one assistance. Compared by selected demographics Table Q12 Page 27........Q12: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You waited too long to apply to your first-choice school. Compared by selected characteristics Table Q12 Page 28........Q12: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You waited too long to apply to your first-choice school. Compared by selected demographics Table Q13 Page 29........Q13: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You didn’t get accepted into your first-choice school. Compared by selected characteristics Table Q13 Page 30........Q13: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You didn’t get accepted into your first-choice school. Compared by selected demographics Table Q14 Page 31........Q14: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You wanted to gain some credits and save some tuition money before transferring to a 4-year school. Compared by selected characteristics Table Q14 Page 32........Q14: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You wanted to gain some credits and save some tuition money before transferring to a 4-year school. Compared by selected demographics Table Q15 Page 33........Q15: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It teaches you valuable workplace skills. Compared by selected characteristics Table Q15 Page 34........Q15: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It teaches you valuable workplace skills. Compared by selected demographics Table Q16 Page 35........Q16: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It allows you to gain certification in an occupational field. Compared by selected characteristics

RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) TABLE OF CONTENTS Table Q16 Page 36........Q16: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It allows you to gain certification in an occupational field. Compared by selected demographics Table Q17 Page 37........Q17: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It allows you to advance your career. Compared by selected characteristics Table Q17 Page 38........Q17: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It allows you to advance your career. Compared by selected demographics Table Q18 Page 39........Q18: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It is a way to meet new people. Compared by selected characteristics Table Q18 Page 40........Q18: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It is a way to meet new people. Compared by selected demographics Table Q20 Page 41........Q20: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You get to explore new hobbies and interests. Compared by selected characteristics Table Q20 Page 42........Q20: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You get to explore new hobbies and interests. Compared by selected demographics Table Q21 Page 43........Q21: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It is something to do for fun and personal enjoyment. Compared by selected characteristics Table Q21 Page 44........Q21: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It is something to do for fun and personal enjoyment. Compared by selected demographics Table Q22 Page 45........Q22: How likely is it that you will take additional non-credit courses in the next 12 months? Compared by selected characteristics Table Q22 Page 46........Q22: How likely is it that you will take additional non-credit courses in the next 12 months? Compared by selected demographics Table Q23 Page 47........Q23: Have you ever tried to enroll in any type of non-credit course, but the course was cancelled before it started? Compared by selected characteristics Table Q23 Page 48........Q23: Have you ever tried to enroll in any type of non-credit course, but the course was cancelled before it started? Compared by selected demographics Table Q24_T Page 49......Q24_T: What are the most important reasons why you chose to enroll at NECC? TOTAL MENTIONED Compared by selected characteristics Table Q24_T Page 51......Q24_T: What are the most important reasons why you chose to enroll at NECC? TOTAL MENTIONED Compared by selected demographics Table Q25_T Page 53......Q25_T: What are the most important reasons why you chose to take classes at NECC? TOTAL MENTIONED Compared by selected characteristics Table Q25_T Page 55......Q25_T: What are the most important reasons why you chose to take classes at NECC? TOTAL MENTIONED Compared by selected demographics

RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) TABLE OF CONTENTS Table Q26_T Page 57......Q26_T: What are the most important reasons why you chose to take classes at NECC? TOTAL MENTIONED Compared by selected characteristics Table Q26_T Page 59......Q26_T: What are the most important reasons why you chose to take classes at NECC? TOTAL MENTIONED Compared by selected demographics Table Q27 Page 61........Q27: How would you rate NECC in terms of having a convenient location? Compared by selected characteristics Table Q27 Page 62........Q27: How would you rate NECC in terms of having a convenient location? Compared by selected demographics Table Q28 Page 63........Q28: How would you rate NECC in terms of having class times that conveniently fit into your schedule? Compared by selected characteristics Table Q28 Page 64........Q28: How would you rate NECC in terms of having class times that conveniently fit into your schedule? Compared by selected demographics Table Q29 Page 65........Q29: How would you rate NECC in terms of the ease of enrolling in classes? Compared by selected characteristics Table Q29 Page 66........Q29: How would you rate NECC in terms of the ease of enrolling in classes? Compared by selected demographics Table Q30 Page 67........Q30: How would you rate NECC in terms of being able to get into the courses you want, without them being cancelled or filled? Compared by selected characteristics Table Q30 Page 68........Q30: How would you rate NECC in terms of being able to get into the courses you want, without them being cancelled or filled? Compared by selected demographics Table Q31 Page 69........Q31: How would you rate NECC in terms of having class sizes that are small? Compared by selected characteristics Table Q31 Page 70........Q31: How would you rate NECC in terms of having class sizes that are small? Compared by selected demographics Table Q32 Page 71........Q32: How would you rate NECC in terms of offering a wide variety of courses? Compared by selected characteristics Table Q32 Page 72........Q32: How would you rate NECC in terms of offering a wide variety of courses? Compared by selected demographics Table Q33 Page 73........Q33: How would you rate NECC in terms of having great instructors? Compared by selected characteristics Table Q33 Page 74........Q33: How would you rate NECC in terms of having great instructors? Compared by selected demographics Table Q34 Page 75........Q34: How would you rate NECC in terms of encouraging students to ask questions, express opinions and interact with instructors? Compared by selected characteristics Table Q34 Page 76........Q34: How would you rate NECC in terms of encouraging students to ask questions, express opinions and interact with instructors? Compared by selected demographics Table Q35 Page 77........Q35: How would you rate NECC in terms of caring about your individual needs? Compared by selected characteristics Table Q35 Page 78........Q35: How would you rate NECC in terms of caring about your individual needs? Compared by selected demographics

RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) TABLE OF CONTENTS Table Q36 Page 79........Q36: How would you rate NECC in terms of teaching you valuable, practical skills? Compared by selected characteristics Table Q36 Page 80........Q36: How would you rate NECC in terms of teaching you valuable, practical skills? Compared by selected demographics Table Q37 Page 81........Q37: How would you rate NECC in terms of having helpful and caring advisors? Compared by selected characteristics Table Q37 ........Q37: How would you rate NECC in terms of having helpful and caring advisors? Compared by selected demographics Table Q38 Page 83........Q38: How would you rate NECC in terms of preparing you for a career? Compared by selected characteristics Table Q38 Page 84........Q38: How would you rate NECC in terms of preparing you for a career? Compared by selected demographics Table Q39 Page 85........Q39: How would you rate NECC in terms of preparing you to transfer to a four year college--if you wanted to transfer? Compared by selected characteristics Table Q39 Page 86........Q39: How would you rate NECC in terms of preparing you to transfer to a four year college--if you wanted to transfer? Compared by selected demographics Table Q40 Page 87........Q40: How would you rate NECC in terms of having helpful administrators and customer service representatives? Compared by selected characteristics Table Q40 Page 88........Q40: How would you rate NECC in terms of having helpful administrators and customer service representatives? Compared by selected demographics Table Q41 Page 89........Q41: How would you rate NECC in terms of offering and teaching you the skills you need to advance your career? Compared by selected characteristics Table Q41 Page 90........Q41: How would you rate NECC in terms of offering and teaching you the skills you need to advance your career? Compared by selected demographics Table Q42 Page 91........Q42: How would you rate NECC in terms of being committed to helping you succeed in your occupational field? Compared by selected characteristics Table Q42 Page 92........Q42: How would you rate NECC in terms of being committed to helping you succeed in your occupational field? Compared by selected demographics Table Q43 Page 93........Q43: How would you rate NECC in terms of providing a fun learning experience? Compared by selected characteristics Table Q43 Page 94........Q43: How would you rate NECC in terms of providing a fun learning experience? Compared by selected demographics Table Q44 Page 95........Q44: How would you rate NECC in terms of providing a relaxed environment where it’s easy to meet new people? Compared by selected characteristics Table Q44 Page 96........Q44: How would you rate NECC in terms of providing a relaxed environment where it’s easy to meet new people? Compared by selected demographics Table Q45 Page 97........Q45: Overall, how satisfied are you with NECC? Compared by selected characteristics Table Q45 Page 98........Q45: Overall, how satisfied are you with NECC? Compared by selected demographics Table Q46 Page 99........Q46: How likely is it that you would recommend NECC to a friend or colleague? Compared by selected characteristics

RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) TABLE OF CONTENTS Table Q46 Page 100.......Q46: How likely is it that you would recommend NECC to a friend or colleague? Compared by selected demographics Table Q47 Page 101.......Q47: If you could go back in time, how likely is it that you would still choose to enroll in NECC? Compared by selected characteristics Table Q47 Page 102.......Q47: If you could go back in time, how likely is it that you would still choose to enroll in NECC? Compared by selected demographics Table Q48_T Page 103.....Q48_T: Do you have access to the Internet from home, at work or at the NECC Campus? TOTAL MENTIONED Compared by selected characteristics Table Q48_T Page 104.....Q48_T: Do you have access to the Internet from home, at work or at the NECC Campus? TOTAL MENTIONED Compared by selected demographics Table Q49 Page 105.......Q49: How often do you visit the NECC website? Compared by selected characteristics Table Q49 Page 106.......Q49: How often do you visit the NECC website? Compared by selected demographics Table Q50 Page 107.......Q50: How often do you check your NECC e-mail account? Compared by selected characteristics Table Q50 Page 108.......Q50: How often do you check your NECC e-mail account? Compared by selected demographics Table Q51 Page 109.......Q51: What is the best way for you to receive enrollment and registration information from NECC? Compared by selected characteristics Table Q51 Page 110.......Q51: What is the best way for you to receive enrollment and registration information from NECC? Compared by selected demographics Table Q52 Page 111.......Q52: How comfortable would you be conducting transactions with NECC online, such as billing and course registration? Compared by selected characteristics Table Q52 Page 112.......Q52: How comfortable would you be conducting transactions with NECC online, such as billing and course registration? Compared by selected demographics Table Q53 Page 113.......Q53: Thinking back, do you recall seeing, hearing or reading any advertising for NECC prior to when you first enrolled? Compared by selected characteristics Table Q53 Page 114.......Q53: Thinking back, do you recall seeing, hearing or reading any advertising for NECC prior to when you first enrolled? Compared by selected demographics Table Q54_T Page 115.....Q54_T: Where do you recall seeing, hearing or reading any advertising for NECC? TOTAL MENTIONED Compared by selected characteristics Table Q54_T Page 117.....Q54_T: Where do you recall seeing, hearing or reading any advertising for NECC? TOTAL MENTIONED Compared by selected demographics Table Q55 Page 119.......Q55: Would you say that the advertising you recall seeing, hearing or reading had a major influence on your decision to attend the college? Compared by selected characteristics Table Q55 Page 120.......Q55: Would you say that the advertising you recall seeing, hearing or reading had a major influence on your decision to attend the college? Compared by selected demographics

RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) TABLE OF CONTENTS Table Q56 Page 121.......Q56: Do you recall receiving in the mail any copies of a course catalogue or schedule of classes being offered at NECC prior to enrolling in any classes? Compared by selected characteristics Table Q56 Page 122.......Q56: Do you recall receiving in the mail any copies of a course catalogue or schedule of classes being offered at NECC prior to enrolling in any classes? Compared by selected demographics Table Q57 Page 123.......Q57: Would you say that the schedule of classes you received prior to enrolling had a major influence on your decision to attend NECC? Compared by selected characteristics Table Q57 Page 124.......Q57: Would you say that the schedule of classes you received prior to enrolling had a major influence on your decision to attend NECC? Compared by selected demographics Table Q58 Page 125.......Q58: Which approach do you think would do a better job getting prospective students interested in NECC? Compared by selected characteristics Table Q58 Page 126.......Q58: Which approach do you think would do a better job getting prospective students interested in NECC? Compared by selected demographics Table Q59 Page 127.......Q59: What would you advertise to students like yourself, or what would you send them in the mail, in order to help persuade them to enroll at NECC? Compared by selected characteristics Table Q59 Page 129.......Q59: What would you advertise to students like yourself, or what would you send them in the mail, in order to help persuade them to enroll at NECC? Compared by selected demographics Table Q60 Page 131.......Q60: Do you intend to transfer to a 4-year college or university in the future? Compared by selected characteristics Table Q60 Page 132.......Q60: Do you intend to transfer to a 4-year college or university in the future? Compared by selected demographics Table W1 Page 133........WebQ01: How would you rate the overall appeal of the schedule of classes? Compared by selected characteristics Table W1 Page 134........WebQ01: How would you rate the overall appeal of the schedule of classes? Compared by selected demographics Table W2 Page 135........WebQ02: How would you rate the overall effectiveness of the schedule of classes in terms of communicating the educational opportunities available at Northern Essex Community College? Compared by selected characteristics Table W2 Page 136........WebQ02: How would you rate the overall effectiveness of the schedule of classes in terms of communicating the educational opportunities available at Northern Essex Community College? Compared by selected demographics Table W3 Page 137........WebQ03: How likely do you think it is that prospective students would read the schedule of classes if it were sent to their home? Compared by selected characteristics Table W3 Page 138........WebQ03: How likely do you think it is that prospective students would read the schedule of classes if it were sent to their home? Compared by selected demographics Table W4 Page 139........WebQ04: How would you rate the overall appeal of the magazine? Compared by selected characteristics Table W4 Page 140........WebQ04: How would you rate the overall appeal of the magazine? Compared by selected demographics

RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) TABLE OF CONTENTS Table W5 Page 141........WebQ05: How would you rate the overall effectiveness of the magazine in terms of communicating the educational opportunities available at Northern Essex Community College? Compared by selected characteristics Table W5 Page 142........WebQ05: How would you rate the overall effectiveness of the magazine in terms of communicating the educational opportunities available at Northern Essex Community College? Compared by selected demographics Table W6 Page 143........WebQ06: How likely do you think it is that prospective students would read the magazine if it were sent to their home? Compared by selected characteristics Table W6 Page 144........WebQ06: How likely do you think it is that prospective students would read the magazine if it were sent to their home? Compared by selected demographics Table W7 Page 145........WebQ07: Which of these two approaches do you think is a more effective way for Northern Essex Community College to communicate with prospective new students? Compared by selected characteristics Table W7 Page 146........WebQ07: Which of these two approaches do you think is a more effective way for Northern Essex Community College to communicate with prospective new students? Compared by selected demographics Table W7A Page 147.......WebQ07A: In your own words, why do you think the schedule of classes is more effective? Compared by selected characteristics Table W7A Page 148.......WebQ07A: In your own words, why do you think the schedule of classes is more effective? Compared by selected demographics Table W7B Page 149.......WebQ07B: In your own words, why do you think the magazine is more effective? Compared by selected characteristics Table W7B Page 150.......WebQ07B: In your own words, why do you think the magazine is more effective? Compared by selected demographics

Table S01 Page 1 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) S01: Which of the following best describes why you are enrolled at NECC? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 467 402 - - - 177 225 59 5 49 106 66 277 167 146 229 70 24 36 30 222 221 77.4% 100.0% 78.8% 77.1% 78.5% 53.4% 56.7% 79.2% 79.6% 75.4% 82.3% 69.3% 82.6% 81.7% 76.6% 85.5% 74.8% 73.0% 82.7% TOTAL ANSWERED 136 - 201 77 124 47 67 16 4 37 28 17 90 36 65 48 16 7 6 10 82 46 22.6% 100.0% 100.0% 100.0% 21.2% 22.9% 21.5% 46.6% 43.3% 20.8% 20.4% 24.6% 17.7% 30.7% 17.4% 18.3% 23.4% 14.5% 25.2% 27.0% 17.3% Taking courses for 52 - 77 77 - 20 26 5 1 18 9 6 44 6 36 9 5 4 4 5 33 16 personal enjoyment 38.3% 38.3% 100.0% 42.9% 38.4% 33.3% 16.7% 47.3% 34.1% 36.0% 48.9% 17.0% 55.2% 19.7% 34.8% 54.5% 66.7% 46.7% 40.5% 35.3% Taking courses for work, 84 - 124 - 124 27 41 11 3 20 18 11 46 30 29 39 10 3 2 5 49 30 career or advancement 61.7% 61.7% 100.0% 57.1% 61.6% 66.7% 83.3% 52.7% 65.9% 64.0% 51.1% 83.0% 44.8% 80.3% 65.2% 45.5% 33.3% 53.3% 59.5% 64.7% CHI-SQUARE <-----.0----> <----201----> <----------1.377----------> <-------1.316------> <---10.894--> <------14.733------> <-------.614-------> <----.336---> SIGNIFICANCE 1* 0 .711 .5178 .001 .0006 .7356* .5619 Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table S01 Page 2 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) S01: Which of the following best describes why you are enrolled at NECC? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 467 192 275 227 96 76 38 23 315 71 67 6 132 51 77 43 79 77.4% 81.6% 74.8% 95.4% 82.1% 68.6% 63.9% 33.5% 87.7% 78.9% 56.7% 21.7% 87.1% 79.1% 72.9% 61.9% 68.4% TOTAL ANSWERED 136 43 93 11 21 35 22 46 44 19 51 21 20 14 28 26 37 22.6% 18.4% 25.2% 4.6% 17.9% 31.4% 36.1% 66.5% 12.3% 21.1% 43.3% 78.3% 12.9% 20.9% 27.1% 38.1% 31.6% Taking courses for 52 13 39 1 3 8 9 29 10 2 26 14 2 3 12 9 20 personal enjoyment 38.3% 29.7% 42.3% 6.3% 12.9% 23.5% 43.7% 63.2% 23.1% 10.7% 50.0% 67.7% 10.3% 25.0% 40.5% 35.9% 53.7% Taking courses for work, 84 30 53 10 18 26 12 17 34 17 26 7 18 10 17 17 17 career or advancement 61.7% 70.3% 57.7% 93.8% 87.1% 76.5% 56.2% 36.8% 76.9% 89.3% 50.0% 32.3% 89.7% 75.0% 59.5% 64.1% 46.3% CHI-SQUARE <----1.999----> <----------------26.215---------------> <------------21.059-----------> <----------------11.365---------------> SIGNIFICANCE .1574 0 .0001 .0228 Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q01_T Page 3 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q01_T: How did you first find out, or learn about, NECC? TOTAL MENTIONED Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Advertisement on TV, 33 16 21 11 10 13 16 4 - 11 5 4 25 7 6 17 8 1 1 2 21 11 radio, newspaper, 5.4% 4.0% 10.4% 14.3% 8.1% 5.7% 5.3% 5.8% 13.3% 3.6% 5.2% 6.9% 3.6% 2.8% 6.0% 9.4% 2.1% 2.8% 5.0% 6.8% 4.1% magazine or billboard B Kl n o o Friend, colleague or 209 151 50 14 36 72 112 24 1 32 39 29 115 82 56 109 33 9 13 15 101 95 acquaintance told you 34.7% 37.6% 24.9% 18.2% 29.0% 32.3% 38.1% 31.2% 13.3% 37.7% 29.4% 35.4% 31.4% 40.4% 26.3% 39.2% 39.0% 27.7% 30.3% 37.2% 33.3% 35.7% about it C d I M O O High school counselor 91 75 5 - 5 38 42 11 - 5 35 8 52 30 34 48 9 5 5 6 48 39 15.0% 18.7% 2.5% 4.0% 16.9% 14.4% 14.1% 5.4% 26.3% 9.8% 14.2% 14.6% 15.9% 17.3% 10.3% 14.6% 11.0% 14.4% 15.7% 14.4% C JL q Internet 34 24 9 1 8 16 11 6 - 3 7 3 14 15 8 19 7 - 4 - 14 19 5.6% 6.0% 4.5% 1.3% 6.5% 7.3% 3.9% 8.2% 4.1% 5.4% 3.6% 3.9% 7.6% 3.9% 6.7% 8.2% 9.9% 4.5% 7.2% D m Schedule of classes sent 21 10 14 9 5 12 9 - - 5 6 3 17 1 9 6 6 3 - - 14 5 to my home 3.5% 2.5% 7.0% 11.7% 4.0% 5.4% 3.0% 5.8% 4.5% 3.0% 4.6% 0.6% 4.4% 2.2% 6.5% 9.4% 4.5% 1.9% B e N v You received something 57 27 38 21 17 26 27 2 1 19 18 4 48 2 25 23 8 5 1 3 40 14 in the mail 9.5% 6.7% 18.9% 27.3% 13.7% 11.8% 9.4% 2.7% 13.3% 21.8% 13.1% 4.7% 13.2% 1.0% 11.9% 8.2% 9.2% 15.2% 1.6% 7.9% 13.2% 5.2% B E H H kL L N S V You’ve always known 249 164 87 36 51 98 117 30 4 29 64 45 165 70 103 97 38 15 20 17 139 95 about it because you 41.4% 40.8% 43.3% 46.8% 41.1% 43.6% 40.0% 40.1% 44.4% 33.6% 48.1% 54.1% 45.0% 34.6% 48.6% 35.0% 44.7% 47.1% 47.8% 42.9% 45.8% 35.6% live in the area J J N P V Other 40 26 14 6 8 16 17 4 2 8 8 3 24 15 9 21 7 2 4 3 18 20 6.6% 6.5% 7.0% 7.8% 6.5% 7.3% 5.8% 5.8% 21.1% 9.1% 5.7% 3.3% 6.5% 7.3% 4.4% 7.7% 8.4% 5.8% 10.3% 8.6% 6.0% 7.4% Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q01_T Page 4 (Continued) RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q01_T: How did you first find out, or learn about, NECC? TOTAL MENTIONED Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) Don't know / unsure 6 4 2 1 1 2 1 1 1 - 1 - 3 3 1 3 1 - - - 1 5 1.0% 1.0% 1.0% 1.3% 0.8% 0.8% 0.4% 1.5% 7.8% 0.9% 0.8% 1.5% 0.3% 1.3% 1.4% 0.4% 1.8% Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q01_T Page 5 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q01_T: How did you first find out, or learn about, NECC? TOTAL MENTIONED Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Advertisement on TV, 33 15 18 9 6 3 5 9 18 5 5 3 7 4 6 3 8 radio, newspaper, 5.4% 6.5% 4.8% 3.7% 4.7% 2.7% 8.4% 12.4% 4.9% 5.9% 4.0% 11.9% 4.4% 6.4% 5.9% 4.9% 6.5% magazine or billboard DeF Friend, colleague or 209 82 127 104 40 31 16 13 124 42 32 5 59 27 35 20 31 acquaintance told you 34.7% 34.9% 34.6% 43.6% 34.0% 28.2% 26.9% 19.1% 34.6% 46.8% 27.3% 18.8% 38.5% 42.5% 33.7% 28.2% 26.8% about it eFGH H L IKL Q pQ High school counselor 91 40 50 74 12 5 - - 73 8 7 - 26 11 12 9 16 15.0% 17.1% 13.7% 31.0% 10.5% 4.2% 20.3% 9.3% 5.9% 17.3% 17.2% 11.1% 12.7% 13.7% EF f JK Internet 34 14 20 10 11 7 5 1 12 9 11 1 7 1 8 2 7 5.6% 6.1% 5.3% 4.2% 9.2% 6.5% 8.9% 1.0% 3.5% 10.6% 9.1% 4.3% 4.4% 1.8% 7.5% 2.6% 6.2% h H H H I I n Schedule of classes sent 21 8 13 5 2 3 6 6 10 3 7 1 1 3 7 3 5 to my home 3.5% 3.3% 3.6% 2.0% 2.0% 2.3% 9.5% 8.5% 2.8% 2.8% 6.1% 5.1% 0.4% 4.6% 6.8% 3.9% 3.9% def Def M m You received something 57 21 36 15 3 8 12 18 29 5 13 8 8 9 11 7 19 in the mail 9.5% 8.8% 9.9% 6.4% 3.0% 7.5% 19.5% 25.8% 8.1% 5.6% 10.9% 30.3% 5.0% 13.2% 10.0% 9.5% 16.4% DEF DEF IJK m M You’ve always known 249 91 158 71 55 54 33 33 159 29 51 9 62 26 49 39 41 about it because you 41.4% 38.9% 42.9% 30.1% 47.2% 49.4% 54.8% 47.5% 44.2% 32.7% 42.9% 34.7% 40.8% 40.0% 46.4% 56.6% 35.1% live in the area D D D D J q MnQ Other 40 15 24 13 5 13 1 8 21 6 11 2 6 5 7 6 11 6.6% 6.6% 6.6% 5.4% 4.5% 11.5% 2.3% 10.9% 5.7% 6.5% 9.4% 7.6% 4.3% 7.2% 6.5% 7.9% 9.8% deG G m Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q01_T Page 6 (Continued) RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q01_T: How did you first find out, or learn about, NECC? TOTAL MENTIONED Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) Don't know / unsure 6 5 1 2 2 - 1 1 5 - 1 - - - 1 - 2 1.0% 2.3% 0.2% 1.0% 2.0% 1.1% 1.0% 1.5% 0.6% 1.3% 2.0% C Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q02 Page 7 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q02: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You are studying for a new career or better job. Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Major reason 430 315 95 4 91 161 207 53 7 53 95 65 263 142 133 211 64 22 32 30 214 193 71.3% 78.4% 47.3% 5.2% 73.4% 71.7% 70.7% 70.8% 78.9% 61.4% 71.2% 78.2% 71.8% 70.1% 62.9% 76.1% 74.9% 68.4% 76.6% 75.1% 70.5% 72.3% Minor reason 72 50 20 10 10 21 41 9 1 11 16 9 34 33 30 29 10 2 3 4 36 30 11.9% 12.4% 10.0% 13.0% 8.1% 9.4% 14.0% 11.9% 7.8% 12.3% 12.3% 11.1% 9.3% 16.4% 14.3% 10.6% 11.3% 7.3% 7.1% 9.1% 11.9% 11.3% Not a reason 99 36 85 62 23 42 43 13 1 23 22 9 69 26 48 37 12 7 7 6 54 42 16.5% 9.0% 42.3% 80.5% 18.5% 18.9% 14.7% 17.3% 13.3% 26.3% 16.5% 10.7% 18.7% 12.9% 22.5% 13.3% 13.7% 22.2% 16.3% 15.8% 17.6% 15.7% Don't know / unsure 2 1 1 1 - - 2 - - - - - 1 1 1 - - 1 - - - 2 0.3% 0.2% 0.5% 1.3% 0.6% 0.2% 0.6% 0.3% 2.1% 0.7% CHI-SQUARE <---94.218--> <---92.643--> <----------5.882----------> <-------7.827------> <---8.943---> <------12.264------> <-------2.538------> <---2.503---> SIGNIFICANCE 0* 0* .7516* .0981* .0301* .0563* .8642* .4747* Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q02 Page 8 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q02: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You are studying for a new career or better job. Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Major reason 430 167 263 166 106 84 42 29 281 66 72 6 127 49 76 46 67 71.3% 71.1% 71.5% 70.1% 90.6% 75.9% 69.7% 41.5% 78.2% 73.3% 60.5% 20.6% 83.7% 75.5% 72.7% 66.8% 57.9% Minor reason 72 35 37 44 4 11 5 5 48 13 8 1 14 8 12 6 16 11.9% 14.8% 10.0% 18.7% 3.5% 10.2% 7.6% 7.3% 13.4% 14.4% 6.9% 5.1% 9.2% 12.1% 11.9% 9.2% 14.2% Not a reason 99 33 66 27 7 15 14 35 30 11 38 20 10 8 16 17 32 16.5% 14.1% 18.0% 11.3% 5.9% 13.9% 22.7% 50.3% 8.5% 12.3% 32.0% 74.4% 6.4% 12.4% 15.4% 24.0% 27.4% Don't know / unsure 2 - 2 - - - - 1 - - 1 - 1 - - - 1 0.3% 0.5% 1.0% 0.6% 0.8% 0.6% CHI-SQUARE <-----5.22----> <---------------101.224---------------> <-----------106.927-----------> <----------------31.134---------------> SIGNIFICANCE .1564* 0* 0* .0019* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q03 Page 9 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q03: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You have friends or family that have gone there. Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Major reason 147 110 29 7 22 72 63 11 1 24 39 20 95 45 48 71 21 8 9 5 84 57 24.4% 27.4% 14.4% 9.1% 17.7% 32.2% 21.4% 15.0% 7.8% 28.5% 29.4% 24.6% 26.0% 22.2% 22.5% 25.6% 24.2% 24.0% 20.9% 13.2% 27.7% 21.2% Minor reason 165 116 45 16 29 50 89 25 1 23 40 25 101 52 57 80 23 6 12 12 89 68 27.4% 28.9% 22.4% 20.8% 23.4% 22.3% 30.5% 33.7% 7.8% 26.9% 30.1% 30.4% 27.6% 25.5% 27.2% 28.9% 26.9% 18.8% 29.2% 29.3% 29.1% 25.6% Not a reason 289 175 126 54 72 102 139 39 7 38 54 37 170 105 106 124 42 18 20 23 130 141 47.9% 43.5% 62.7% 70.1% 58.1% 45.5% 47.5% 51.3% 84.5% 43.9% 40.5% 45.0% 46.3% 51.7% 50.3% 44.8% 48.9% 57.1% 47.1% 57.5% 42.9% 52.8% Don't know / unsure 2 1 1 - 1 - 2 - - 1 - - 1 1 - 2 - - 1 - 1 1 0.3% 0.2% 0.5% 0.8% 0.6% 0.8% 0.2% 0.6% 0.7% 2.8% 0.2% 0.4% CHI-SQUARE <---21.925--> <---4.332---> <----------20.778---------> <-------2.685------> <---2.363---> <-------3.406------> <-------4.671------> <---6.196---> SIGNIFICANCE .0001* .2277* .0137* .8472* .5006* .7565* .5866* .1024* Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q03 Page 10 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q03: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You have friends or family that have gone there. Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Major reason 147 65 82 74 27 27 8 11 105 16 21 1 49 19 20 13 26 24.4% 27.8% 22.3% 31.0% 23.4% 24.4% 13.1% 15.2% 29.4% 17.5% 17.7% 4.3% 32.0% 29.3% 19.2% 19.0% 22.6% Minor reason 165 63 103 70 30 30 13 18 105 29 23 6 41 16 37 15 27 27.4% 26.7% 27.8% 29.7% 25.2% 27.0% 21.5% 25.7% 29.2% 32.4% 19.3% 22.0% 27.1% 25.5% 35.1% 21.9% 23.1% Not a reason 289 105 184 92 60 54 39 41 147 45 75 20 62 29 47 41 63 47.9% 44.7% 49.9% 38.6% 51.4% 48.6% 65.5% 59.1% 40.9% 50.1% 63.0% 73.6% 40.9% 44.2% 44.7% 59.1% 54.3% Don't know / unsure 2 2 - 2 - - - - 2 - - - - 1 1 - - 0.3% 0.8% 0.8% 0.5% 1.0% 1.1% CHI-SQUARE <----5.516----> <----------------24.224---------------> <------------30.879-----------> <----------------18.49----------------> SIGNIFICANCE .1377* .019* .0003* .1016* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q04 Page 11 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q04: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You can afford the tuition. Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Major reason 382 260 118 42 76 154 189 32 6 52 88 53 239 122 135 185 46 21 27 27 194 163 63.3% 64.7% 58.7% 54.5% 61.3% 68.7% 64.6% 41.9% 71.1% 60.0% 66.1% 64.1% 65.3% 59.9% 64.0% 66.6% 53.7% 66.0% 64.8% 66.9% 64.0% 61.1% Minor reason 124 82 43 20 23 38 62 24 1 17 30 18 70 43 44 54 17 6 8 9 66 53 20.6% 20.4% 21.4% 26.0% 18.5% 17.1% 21.1% 31.5% 7.8% 19.7% 22.8% 22.2% 19.0% 21.0% 20.9% 19.5% 19.5% 18.8% 18.2% 21.1% 21.7% 19.9% Not a reason 89 53 40 15 25 27 41 18 2 13 14 11 49 39 27 38 19 5 6 5 38 48 14.7% 13.2% 19.9% 19.5% 20.2% 12.1% 13.9% 23.5% 21.1% 15.0% 10.2% 13.6% 13.4% 19.1% 12.9% 13.8% 22.7% 15.2% 14.3% 12.0% 12.4% 18.1% Don't know / unsure 8 7 - - - 5 1 2 - 5 1 - 8 - 5 - 3 - 1 - 6 2 1.3% 1.7% 2.1% 0.4% 3.1% 5.4% 0.9% 2.2% 2.2% 4.1% 2.8% 1.9% 0.9% CHI-SQUARE <---8.245---> <---1.604---> <----------23.024---------> <-------9.456------> <---8.041---> <-------15.23------> <-------2.252------> <---4.561---> SIGNIFICANCE .0412 .4485* .0061* .1495* .0452 .0185* .8951* .2069 Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q04 Page 12 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q04: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You can afford the tuition. Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Major reason 382 144 238 158 72 72 36 38 239 55 75 7 99 37 72 49 70 63.3% 61.3% 64.6% 66.8% 61.0% 65.7% 60.2% 55.0% 66.6% 60.9% 62.9% 26.4% 64.9% 56.7% 68.4% 70.0% 60.2% Minor reason 124 53 71 47 26 19 12 18 70 24 18 11 26 15 25 10 21 20.6% 22.6% 19.4% 19.7% 22.3% 17.2% 20.3% 26.3% 19.5% 26.3% 15.1% 39.7% 17.4% 23.2% 23.5% 14.5% 18.3% Not a reason 89 34 54 29 18 18 9 13 43 10 26 9 26 11 7 11 23 14.7% 14.6% 14.8% 12.1% 15.7% 16.1% 15.6% 18.7% 12.0% 11.5% 22.1% 33.9% 17.0% 16.5% 7.0% 15.5% 19.5% Don't know / unsure 8 3 5 3 1 1 2 - 7 1 - - 1 2 1 - 2 1.3% 1.5% 1.3% 1.5% 1.0% 1.1% 3.9% 1.9% 1.3% 0.8% 3.6% 1.1% 2.0% CHI-SQUARE <----1.004----> <-----------------9.49----------------> <------------30.879-----------> <----------------14.702---------------> SIGNIFICANCE .8003 .6606* .0003* .2582* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q05 Page 13 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q05: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It’s close to where you live. Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Major reason 465 308 158 67 91 190 221 46 5 71 111 66 308 132 167 213 63 24 30 36 249 192 77.1% 76.6% 78.6% 87.0% 73.4% 85.0% 75.7% 61.2% 52.2% 82.1% 83.4% 79.7% 84.1% 64.7% 79.0% 77.0% 73.7% 75.4% 70.8% 88.5% 82.1% 71.8% Minor reason 91 62 28 8 20 19 56 15 1 8 17 14 43 42 30 48 12 6 11 3 39 46 15.1% 15.4% 13.9% 10.4% 16.1% 8.6% 19.1% 19.2% 13.3% 9.6% 12.5% 16.6% 11.8% 20.8% 14.1% 17.2% 13.8% 18.8% 26.4% 8.6% 12.7% 17.2% Not a reason 45 31 14 2 12 13 15 14 3 6 6 3 14 29 14 16 9 2 1 1 15 29 7.5% 7.7% 7.0% 2.6% 9.7% 5.9% 5.2% 18.7% 34.5% 7.0% 4.1% 3.6% 3.7% 14.1% 6.6% 5.8% 11.1% 5.8% 2.8% 2.9% 4.8% 10.7% Don't know / unsure 2 1 1 - 1 1 - 1 - 1 - - 1 1 1 - 1 - - - 1 1 0.3% 0.2% 0.5% 0.8% 0.5% 0.9% 1.4% 0.3% 0.3% 0.3% 1.4% 0.4% 0.3% CHI-SQUARE <----.619---> <---6.285---> <----------41.084---------> <-------5.907------> <---32.355--> <-------7.694------> <-------5.062------> <---10.552--> SIGNIFICANCE .8921* .0985* 0* .4337* 0* .2614* .281* .0144* Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q05 Page 14 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q05: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It’s close to where you live. Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Major reason 465 172 293 178 90 84 52 55 281 65 90 21 127 50 79 54 88 77.1% 73.1% 79.6% 75.1% 76.4% 76.5% 87.4% 79.9% 78.4% 72.0% 76.0% 78.0% 83.3% 77.8% 75.1% 77.1% 76.0% Minor reason 91 43 48 38 19 14 8 10 56 14 16 5 18 12 15 11 17 15.1% 18.4% 13.0% 16.1% 16.3% 13.0% 12.6% 14.2% 15.5% 15.4% 13.2% 17.0% 11.5% 18.3% 14.3% 15.9% 15.0% Not a reason 45 20 25 21 8 10 - 4 21 11 12 1 8 3 11 5 10 7.5% 8.5% 6.9% 8.8% 6.7% 9.4% 5.9% 5.7% 12.6% 10.3% 5.1% 5.2% 3.9% 10.6% 7.0% 9.0% Don't know / unsure 2 - 2 - 1 1 - - 1 - 1 - - - - - - 0.3% 0.5% 0.6% 1.1% 0.3% 0.6% CHI-SQUARE <-----5.2-----> <----------------11.369---------------> <------------7.305------------> <----------------6.429----------------> SIGNIFICANCE .1578* .4976* .6054* .5993* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q06 Page 15 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q06: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It offers the specific classes and programs you’re interested in. Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Major reason 476 304 182 71 111 201 218 51 5 78 106 67 299 151 168 222 65 24 38 31 252 197 79.0% 75.6% 90.5% 92.2% 89.5% 89.8% 74.4% 68.1% 57.8% 90.1% 79.3% 80.8% 81.6% 74.1% 79.3% 80.3% 76.4% 76.0% 90.1% 76.5% 82.9% 74.0% Minor reason 96 73 17 6 11 15 59 19 3 7 19 12 51 42 37 38 14 5 3 7 39 55 16.0% 18.2% 8.5% 7.8% 8.9% 6.6% 20.2% 24.9% 28.9% 8.5% 14.1% 15.0% 13.8% 20.4% 17.6% 13.6% 16.8% 16.7% 7.1% 17.7% 12.7% 20.5% Not a reason 28 23 2 - 2 7 15 5 1 1 8 3 16 11 6 15 6 2 1 2 12 15 4.7% 5.7% 1.0% 1.6% 3.1% 5.0% 7.1% 13.3% 1.4% 5.7% 4.2% 4.3% 5.5% 3.1% 5.3% 6.8% 7.3% 2.8% 5.8% 4.0% 5.5% Don't know / unsure 2 2 - - - 1 1 - - - 1 - 1 - - 2 - - - - 1 - 0.4% 0.5% 0.5% 0.4% 0.9% 0.3% 0.8% 0.4% CHI-SQUARE <---20.374--> <---1.345---> <----------30.032---------> <-------6.443------> <---5.507---> <-------6.202------> <-------3.462------> <----8.32---> SIGNIFICANCE .0001* .5104* .0004* .3754* .1382* .4009* .4837* .0398* Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q06 Page 16 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q06: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It offers the specific classes and programs you’re interested in. Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Major reason 476 176 301 161 97 99 51 64 273 73 101 24 118 49 88 56 90 79.0% 74.8% 81.7% 67.8% 83.0% 90.0% 84.7% 93.0% 76.0% 80.9% 85.0% 88.1% 77.4% 76.3% 83.7% 81.0% 77.8% Minor reason 96 48 49 59 14 9 8 3 70 10 11 2 23 13 15 10 18 16.0% 20.2% 13.3% 25.0% 12.0% 8.4% 13.4% 3.6% 19.6% 11.3% 9.5% 7.6% 15.0% 20.1% 14.6% 13.9% 15.6% Not a reason 28 11 17 16 6 2 1 1 15 7 6 - 12 2 2 3 6 4.7% 4.5% 4.7% 6.6% 4.9% 1.7% 1.9% 1.7% 4.1% 7.8% 5.5% 7.6% 3.6% 1.7% 5.0% 5.6% Don't know / unsure 2 1 1 1 - - - 1 1 - - 1 - - - - 1 0.4% 0.5% 0.3% 0.5% 1.7% 0.3% 4.3% 1.0% CHI-SQUARE <----5.373----> <----------------43.034---------------> <------------24.869-----------> <----------------10.055---------------> SIGNIFICANCE .1464* 0* .0031* .6111* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q07 Page 17 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q07: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? Flexible course scheduling, including days, evenings and weekends. Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Major reason 449 300 148 58 90 183 217 42 5 73 107 66 283 140 157 213 60 23 31 27 247 179 74.4% 74.6% 73.6% 75.3% 72.6% 81.7% 74.2% 56.1% 57.8% 84.6% 80.1% 79.2% 77.2% 68.9% 74.3% 76.9% 70.1% 71.1% 74.7% 65.7% 81.2% 66.9% Minor reason 103 68 35 11 24 23 55 23 2 11 22 7 56 42 37 41 18 6 5 9 40 58 17.0% 16.9% 17.4% 14.3% 19.4% 10.4% 18.8% 30.0% 21.1% 12.3% 16.2% 8.8% 15.4% 20.5% 17.5% 14.9% 21.5% 19.4% 11.0% 22.3% 13.0% 21.7% Not a reason 50 34 16 8 8 18 19 10 2 3 5 10 27 21 17 22 7 2 6 5 18 29 8.3% 8.5% 8.0% 10.4% 6.5% 7.9% 6.6% 13.8% 21.1% 3.1% 3.6% 12.0% 7.2% 10.2% 7.8% 7.9% 8.4% 7.3% 14.3% 12.0% 5.8% 10.9% Don't know / unsure 1 - 2 - 2 - 1 - - - - - 1 1 1 1 - 1 - - - 1 0.2% 1.0% 1.6% 0.5% 0.2% 0.3% 0.3% 0.2% 2.1% 0.5% CHI-SQUARE <---4.077---> <---2.917---> <----------26.191---------> <------10.033------> <---4.713---> <-------2.446------> <-------4.385------> <---16.261--> SIGNIFICANCE .2532* .4046* .0019* .0399* .1941* .8744* .6247* .001* Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q07 Page 18 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q07: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? Flexible course scheduling, including days, evenings and weekends. Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Major reason 449 167 282 175 92 81 44 50 278 65 79 19 123 49 83 50 76 74.4% 70.9% 76.6% 73.9% 78.7% 73.5% 73.9% 72.3% 77.3% 72.7% 66.8% 70.4% 81.0% 76.0% 79.4% 72.5% 65.3% Minor reason 103 51 52 46 12 18 12 11 53 20 25 3 19 14 18 15 25 17.0% 21.7% 14.0% 19.2% 10.6% 16.6% 20.8% 16.5% 14.8% 22.6% 21.4% 10.1% 12.8% 21.1% 17.3% 21.2% 21.5% Not a reason 50 17 33 16 12 11 3 7 28 4 14 4 9 2 3 4 15 8.3% 7.4% 9.0% 6.9% 10.6% 9.9% 4.2% 10.2% 7.9% 4.6% 11.8% 14.4% 5.8% 2.8% 3.3% 6.3% 13.1% Don't know / unsure 1 - 1 - - - 1 1 - - - 1 1 - - - - 0.2% 0.4% 1.1% 1.0% 5.1% 0.4% CHI-SQUARE <----6.875----> <----------------12.532---------------> <------------39.32------------> <----------------18.629---------------> SIGNIFICANCE .076* .4039* 0* .0979* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q08 Page 19 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q08: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It offers opportunities for career advancement and professional development. Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Major reason 375 258 111 19 92 146 182 41 6 54 90 52 231 122 123 187 48 16 23 25 197 160 62.2% 64.2% 55.2% 24.7% 74.2% 65.3% 62.2% 53.8% 63.3% 62.5% 67.5% 62.5% 63.0% 60.1% 58.1% 67.5% 55.8% 51.7% 54.9% 61.9% 64.9% 60.1% Minor reason 135 96 35 19 16 52 66 17 1 16 32 18 78 49 51 53 25 7 11 7 65 60 22.4% 23.9% 17.4% 24.7% 12.9% 23.2% 22.5% 22.1% 7.8% 18.1% 23.9% 21.2% 21.3% 24.3% 24.2% 19.2% 29.3% 21.0% 26.4% 17.0% 21.4% 22.6% Not a reason 89 46 53 39 14 26 43 18 3 16 12 12 56 29 37 35 12 8 8 8 40 44 14.8% 11.4% 26.4% 50.6% 11.3% 11.5% 14.7% 23.2% 28.9% 18.6% 8.6% 14.9% 15.3% 14.4% 17.4% 12.7% 13.5% 23.7% 18.6% 19.4% 13.1% 16.7% Don't know / unsure 4 2 2 - 2 - 2 1 - 1 - 1 1 2 1 2 1 1 - 1 2 2 0.6% 0.5% 1.0% 1.6% 0.6% 0.9% 0.8% 1.4% 0.4% 1.1% 0.3% 0.7% 1.4% 3.6% 1.7% 0.6% 0.7% CHI-SQUARE <---23.018--> <---54.022--> <----------10.228---------> <-------6.979------> <---1.992---> <-------8.66-------> <-------2.967------> <---1.818---> SIGNIFICANCE 0 0* .3323* .3228* .5741 .1936* .8129* .611 Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q08 Page 20 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q08: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It offers opportunities for career advancement and professional development. Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Major reason 375 131 244 152 74 71 40 33 238 63 61 8 101 40 77 46 57 62.2% 55.7% 66.3% 64.1% 62.7% 64.9% 67.1% 46.9% 66.3% 70.4% 51.1% 28.9% 66.6% 62.6% 73.1% 66.2% 48.9% Minor reason 135 68 67 57 23 25 12 15 89 12 26 5 26 15 16 16 35 22.4% 29.1% 18.1% 23.9% 20.0% 22.4% 20.6% 21.1% 24.9% 13.1% 21.8% 17.0% 16.9% 23.2% 14.9% 23.6% 30.3% Not a reason 89 33 56 29 17 13 7 22 30 15 30 15 24 9 13 6 23 14.8% 14.2% 15.2% 12.0% 14.8% 12.0% 12.3% 32.0% 8.4% 16.5% 25.0% 54.1% 15.7% 13.2% 12.0% 9.2% 19.8% Don't know / unsure 4 2 1 - 3 1 - - 1 - 3 - 1 1 - 1 1 0.6% 1.0% 0.4% 2.6% 0.6% 0.3% 2.1% 0.8% 1.0% 1.0% 1.0% CHI-SQUARE <----11.304---> <----------------28.878---------------> <------------65.121-----------> <----------------19.047---------------> SIGNIFICANCE .0102 .0041* 0* .0874* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q09 Page 21 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q09: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It offers sports teams, clubs and other student groups. Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Major reason 70 54 11 2 9 37 28 6 - 13 14 9 47 19 20 34 12 1 2 1 37 30 11.6% 13.4% 5.5% 2.6% 7.3% 16.3% 9.5% 7.7% 15.3% 10.6% 11.2% 12.8% 9.6% 9.5% 12.3% 13.8% 3.6% 5.5% 1.7% 12.0% 11.2% Minor reason 207 145 57 16 41 66 113 26 3 29 62 16 119 74 70 97 33 11 9 18 107 91 34.3% 36.1% 28.4% 20.8% 33.1% 29.4% 38.6% 34.2% 28.9% 33.4% 46.3% 19.8% 32.5% 36.3% 33.0% 34.9% 38.5% 35.6% 22.5% 44.1% 35.2% 33.9% Not a reason 319 198 132 59 73 119 151 41 6 44 57 56 196 108 120 141 41 19 29 22 158 143 53.0% 49.3% 65.7% 76.6% 58.9% 53.2% 51.5% 54.1% 71.1% 51.3% 42.6% 67.6% 53.6% 53.0% 57.0% 50.9% 47.7% 60.8% 69.2% 54.2% 52.1% 53.6% Don't know / unsure 6 5 1 - 1 2 1 3 - - 1 1 4 2 1 5 - - 1 - 2 3 1.1% 1.2% 0.5% 0.8% 1.0% 0.4% 4.0% 0.5% 1.4% 1.1% 1.1% 0.5% 1.9% 2.8% 0.6% 1.3% CHI-SQUARE <---17.606--> <---7.314---> <----------18.492---------> <------18.984------> <---1.771---> <-------6.264------> <-------6.473------> <----.959---> SIGNIFICANCE .0005 .0625* .0299* .0042* .6213 .3942* .3724* .8113 Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q09 Page 22 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q09: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It offers sports teams, clubs and other student groups. Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Major reason 70 35 35 43 11 10 4 1 57 6 5 - 27 8 13 3 7 11.6% 15.0% 9.5% 18.2% 9.2% 9.2% 6.1% 1.7% 15.8% 6.7% 4.5% 17.8% 11.8% 12.3% 3.9% 6.0% Minor reason 207 91 116 106 34 33 16 14 140 35 27 2 56 21 37 25 31 34.3% 38.6% 31.6% 44.5% 28.9% 30.3% 26.8% 20.1% 38.9% 38.8% 22.8% 7.6% 37.0% 32.5% 35.1% 35.6% 26.6% Not a reason 319 108 212 88 70 64 40 54 160 49 83 25 68 36 53 41 77 53.0% 45.9% 57.5% 36.9% 59.3% 58.3% 67.1% 78.2% 44.5% 54.5% 69.8% 92.4% 44.4% 55.7% 50.4% 58.9% 66.8% Don't know / unsure 6 1 5 1 3 2 - - 3 - 3 - 1 - 2 1 1 1.1% 0.5% 1.4% 0.5% 2.6% 2.1% 0.8% 2.9% 0.8% 2.2% 1.7% 0.6% CHI-SQUARE <----10.58----> <----------------60.284---------------> <------------52.85------------> <----------------23.734---------------> SIGNIFICANCE .0142 0* 0* .0221* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q10 Page 23 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q10: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It offers a wide variety of student support service. Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Major reason 204 152 41 8 33 88 101 13 - 41 47 25 127 63 55 107 34 5 8 11 113 83 33.9% 37.8% 20.4% 10.4% 26.6% 39.2% 34.7% 17.4% 47.3% 35.5% 30.4% 34.6% 31.0% 26.2% 38.6% 40.2% 14.6% 18.2% 28.1% 37.3% 31.0% Minor reason 199 140 54 15 39 67 95 33 3 19 59 25 114 75 73 92 26 14 12 18 104 88 33.0% 34.8% 26.9% 19.5% 31.5% 29.9% 32.4% 44.4% 36.7% 22.6% 44.5% 30.0% 31.0% 36.8% 34.3% 33.1% 30.6% 42.9% 29.2% 43.7% 34.2% 32.9% Not a reason 191 104 103 54 49 64 92 29 6 22 27 33 122 62 82 75 21 14 21 10 83 92 31.6% 25.9% 51.2% 70.1% 39.5% 28.7% 31.4% 38.2% 63.3% 25.9% 20.0% 39.6% 33.2% 30.5% 38.9% 27.0% 24.3% 42.5% 49.9% 24.9% 27.3% 34.4% Don't know / unsure 9 6 3 - 3 5 4 - - 4 - - 4 3 1 4 4 - 1 1 4 5 1.5% 1.5% 1.5% 2.4% 2.1% 1.5% 4.3% 1.2% 1.7% 0.5% 1.3% 4.9% 2.8% 3.4% 1.2% 1.7% CHI-SQUARE <---40.464--> <---19.214--> <----------20.77----------> <------27.906------> <----2.39---> <------21.044------> <-------7.588------> <---4.284---> SIGNIFICANCE 0 .0002 .0137* .0001* .4954 .0018* .2699* .2324 Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q10 Page 24 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q10: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It offers a wide variety of student support service. Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Major reason 204 88 116 101 40 37 14 11 147 32 21 1 82 23 34 6 27 33.9% 37.6% 31.5% 42.5% 33.9% 33.6% 23.1% 15.2% 41.1% 36.0% 17.3% 2.5% 54.2% 35.3% 32.0% 8.9% 23.0% Minor reason 199 75 124 91 34 38 19 15 130 24 37 3 35 23 41 32 35 33.0% 32.1% 33.6% 38.3% 28.9% 34.7% 31.8% 21.8% 36.3% 26.7% 31.4% 12.6% 23.2% 35.5% 38.6% 46.4% 30.2% Not a reason 191 71 119 46 39 31 26 44 77 33 58 22 33 18 29 30 53 31.6% 30.3% 32.4% 19.2% 33.6% 28.3% 43.2% 63.0% 21.4% 36.5% 48.9% 80.5% 21.9% 27.1% 27.7% 43.0% 45.8% Don't know / unsure 9 - 9 - 4 4 1 - 4 1 3 1 1 1 2 1 1 1.5% 2.4% 3.5% 3.3% 1.9% 1.2% 0.8% 2.5% 4.3% 0.8% 2.1% 1.7% 1.7% 1.0% CHI-SQUARE <----7.679----> <-----------------66.7----------------> <------------75.219-----------> <----------------61.47----------------> SIGNIFICANCE .0531 0* 0* 0* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q11 Page 25 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q11: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It has helpful support staff who are willing to provide one-on-one assistance. Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Major reason 322 235 73 18 55 135 157 27 1 51 75 45 195 108 99 164 48 15 18 17 172 134 53.5% 58.5% 36.3% 23.4% 44.4% 60.2% 53.8% 36.2% 13.3% 59.2% 56.3% 54.6% 53.1% 53.1% 46.8% 59.2% 56.4% 46.5% 43.0% 41.7% 56.5% 50.3% Minor reason 165 108 58 24 34 55 81 25 4 21 41 22 98 57 65 69 24 9 11 17 85 72 27.3% 26.9% 28.9% 31.2% 27.4% 24.7% 27.6% 32.9% 42.2% 25.0% 30.4% 26.4% 26.8% 28.0% 30.7% 24.8% 27.7% 28.3% 25.3% 41.7% 28.0% 27.1% Not a reason 109 55 66 33 33 30 53 22 3 14 17 15 67 38 45 41 13 8 13 6 45 56 18.0% 13.7% 32.8% 42.9% 26.6% 13.2% 18.1% 29.4% 36.7% 15.9% 12.4% 18.2% 18.3% 18.5% 21.3% 14.7% 15.1% 25.2% 30.1% 13.7% 14.9% 21.0% Don't know / unsure 7 4 4 2 2 4 1 1 1 - 1 1 7 1 3 3 1 - 1 1 2 4 1.2% 1.0% 2.0% 2.6% 1.6% 1.9% 0.5% 1.5% 7.8% 0.9% 0.8% 1.8% 0.3% 1.2% 1.3% 0.8% 1.6% 2.9% 0.6% 1.6% CHI-SQUARE <---38.552--> <---10.036--> <----------26.104---------> <-------2.718------> <---2.316---> <-------8.473------> <-------5.473------> <---5.386---> SIGNIFICANCE 0 .0183 .002* .8434* .5095 .2055* .4847* .1456 Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q11 Page 26 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q11: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It has helpful support staff who are willing to provide one-on-one assistance. Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Major reason 322 125 197 149 69 52 24 24 221 49 43 3 106 36 59 25 45 53.5% 53.3% 53.6% 62.6% 59.1% 46.8% 40.6% 35.1% 61.5% 54.5% 36.2% 12.6% 69.9% 54.9% 56.2% 36.4% 39.2% Minor reason 165 68 97 65 23 40 19 17 101 26 30 5 30 18 35 23 31 27.3% 29.0% 26.2% 27.3% 19.3% 36.1% 31.5% 24.3% 28.1% 28.8% 25.5% 20.2% 19.8% 27.5% 33.2% 33.2% 26.9% Not a reason 109 41 68 24 23 18 15 25 36 14 42 16 15 10 10 19 36 18.0% 17.4% 18.4% 10.1% 19.6% 16.4% 25.6% 36.3% 10.1% 15.4% 35.7% 60.3% 9.9% 15.7% 9.9% 27.8% 31.3% Don't know / unsure 7 1 7 - 2 1 1 3 1 1 3 2 1 1 1 2 3 1.2% 0.3% 1.8% 2.0% 0.6% 2.3% 4.3% 0.4% 1.3% 2.5% 6.9% 0.4% 1.8% 0.6% 2.6% 2.6% CHI-SQUARE <----3.213----> <----------------51.454---------------> <------------90.138-----------> <----------------49.415---------------> SIGNIFICANCE .3599 0* 0* 0* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q12 Page 27 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q12: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You waited too long to apply to your first-choice school. Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 136 - 201 77 124 47 67 16 4 37 28 17 90 36 65 48 16 7 6 10 82 46 22.6% 100.0% 100.0% 100.0% 21.2% 22.9% 21.5% 46.6% 43.3% 20.8% 20.4% 24.6% 17.7% 30.7% 17.4% 18.3% 23.4% 14.5% 25.2% 27.0% 17.3% TOTAL ANSWERED 467 402 - - - 177 225 59 5 49 106 66 277 167 146 229 70 24 36 30 222 221 77.4% 100.0% 78.8% 77.1% 78.5% 53.4% 56.7% 79.2% 79.6% 75.4% 82.3% 69.3% 82.6% 81.7% 76.6% 85.5% 74.8% 73.0% 82.7% Major reason 28 24 - - - 9 13 5 1 7 2 2 19 7 10 10 3 1 1 1 12 14 6.0% 6.0% 5.3% 5.7% 7.8% 25.0% 14.3% 2.2% 3.5% 6.7% 4.2% 7.1% 4.6% 5.0% 4.8% 3.2% 3.8% 5.2% 6.3% Minor reason 105 90 - - - 30 60 14 - 7 27 16 59 41 31 51 15 5 6 10 50 51 22.4% 22.4% 17.1% 26.8% 23.5% 14.3% 25.3% 24.6% 21.4% 24.3% 21.4% 22.3% 21.7% 19.0% 16.1% 34.6% 22.5% 23.2% Not a reason 331 285 - - - 135 151 41 3 35 76 48 195 120 103 166 50 19 29 19 159 155 70.9% 70.9% 76.3% 67.0% 68.6% 75.0% 71.4% 71.4% 71.9% 70.6% 71.5% 70.6% 72.6% 71.7% 76.2% 80.6% 61.5% 71.7% 70.0% Don't know / unsure 3 3 - - - 2 1 - - - 1 - 3 - 1 1 1 - - - 1 1 0.7% 0.7% 1.3% 0.5% 1.1% 1.3% 0.8% 0.5% 1.7% 0.5% 0.5% CHI-SQUARE <-----.0----> <-----.0----> <----------11.236---------> <------13.026------> <---3.688---> <-------2.115------> <-------3.622------> <----.29----> SIGNIFICANCE 1* 1* .2599* .0426* .2972 .9088* .4595* .9618 Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q12 Page 28 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q12: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You waited too long to apply to your first-choice school. Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 136 43 93 11 21 35 22 46 44 19 51 21 20 14 28 26 37 22.6% 18.4% 25.2% 4.6% 17.9% 31.4% 36.1% 66.5% 12.3% 21.1% 43.3% 78.3% 12.9% 20.9% 27.1% 38.1% 31.6% TOTAL ANSWERED 467 192 275 227 96 76 38 23 315 71 67 6 132 51 77 43 79 77.4% 81.6% 74.8% 95.4% 82.1% 68.6% 63.9% 33.5% 87.7% 78.9% 56.7% 21.7% 87.1% 79.1% 72.9% 61.9% 68.4% Major reason 28 14 14 13 3 7 - 2 24 1 2 - 13 1 5 - 3 6.0% 7.3% 5.1% 5.6% 3.6% 9.2% 10.0% 7.7% 1.6% 3.4% 9.6% 2.3% 6.1% 4.4% Minor reason 105 50 55 67 14 12 8 2 77 15 7 - 34 7 22 8 13 22.4% 26.1% 19.8% 29.7% 14.5% 15.4% 21.2% 10.0% 24.4% 21.3% 10.3% 25.4% 13.6% 28.8% 18.9% 16.2% Not a reason 331 127 204 145 78 57 30 17 213 53 58 5 85 43 50 35 60 70.9% 66.1% 74.3% 64.1% 80.7% 75.4% 78.8% 75.0% 67.5% 75.4% 86.2% 80.0% 64.0% 84.1% 65.2% 81.1% 76.5% Don't know / unsure 3 1 2 1 1 - - 1 1 1 - 1 1 - - - 2 0.7% 0.6% 0.8% 0.5% 1.2% 5.0% 0.4% 1.6% 20.0% 0.9% 2.9% CHI-SQUARE <----4.041----> <----------------27.051---------------> <------------44.325-----------> <----------------21.203---------------> SIGNIFICANCE .257 .0076* 0* .0475* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q13 Page 29 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q13: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You didn’t get accepted into your first-choice school. Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 136 - 201 77 124 47 67 16 4 37 28 17 90 36 65 48 16 7 6 10 82 46 22.6% 100.0% 100.0% 100.0% 21.2% 22.9% 21.5% 46.6% 43.3% 20.8% 20.4% 24.6% 17.7% 30.7% 17.4% 18.3% 23.4% 14.5% 25.2% 27.0% 17.3% TOTAL ANSWERED 467 402 - - - 177 225 59 5 49 106 66 277 167 146 229 70 24 36 30 222 221 77.4% 100.0% 78.8% 77.1% 78.5% 53.4% 56.7% 79.2% 79.6% 75.4% 82.3% 69.3% 82.6% 81.7% 76.6% 85.5% 74.8% 73.0% 82.7% Major reason 30 26 - - - 17 9 3 - 2 9 2 21 8 10 10 5 - 3 1 14 15 6.5% 6.5% 9.9% 4.1% 5.9% 4.8% 8.8% 3.5% 7.6% 4.9% 7.1% 4.6% 6.7% 9.7% 3.8% 6.3% 6.8% Minor reason 63 54 - - - 17 38 6 1 9 19 8 37 22 19 31 12 5 1 5 36 27 13.4% 13.4% 9.9% 17.0% 9.8% 25.0% 19.0% 17.6% 12.3% 13.4% 13.2% 12.7% 13.7% 16.7% 19.0% 3.2% 15.4% 16.2% 12.1% Not a reason 369 318 - - - 139 177 49 3 36 78 56 215 136 117 185 52 20 31 23 171 177 79.1% 79.1% 78.9% 78.4% 82.4% 75.0% 73.8% 73.6% 84.2% 77.7% 81.3% 80.2% 80.7% 75.0% 81.0% 87.1% 76.9% 77.0% 80.0% Don't know / unsure 5 4 - - - 2 1 1 - 1 - - 3 1 - 2 1 - - 1 1 2 1.0% 1.0% 1.3% 0.5% 2.0% 2.4% 1.3% 0.7% 1.0% 1.7% 3.8% 0.5% 1.1% CHI-SQUARE <-----.0----> <-----.0----> <----------11.648---------> <-------7.79-------> <----1.65---> <-------3.921------> <-------9.075------> <---1.905---> SIGNIFICANCE 1* 1* .2339* .2539* .6481 .6874* .1694* .5924 Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q13 Page 30 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q13: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You didn’t get accepted into your first-choice school. Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 136 43 93 11 21 35 22 46 44 19 51 21 20 14 28 26 37 22.6% 18.4% 25.2% 4.6% 17.9% 31.4% 36.1% 66.5% 12.3% 21.1% 43.3% 78.3% 12.9% 20.9% 27.1% 38.1% 31.6% TOTAL ANSWERED 467 192 275 227 96 76 38 23 315 71 67 6 132 51 77 43 79 77.4% 81.6% 74.8% 95.4% 82.1% 68.6% 63.9% 33.5% 87.7% 78.9% 56.7% 21.7% 87.1% 79.1% 72.9% 61.9% 68.4% Major reason 30 14 16 16 2 6 2 1 23 5 1 - 8 1 5 - 6 6.5% 7.3% 5.9% 7.2% 2.4% 7.7% 6.1% 5.0% 7.4% 6.6% 1.7% 6.1% 2.3% 6.1% 7.4% Minor reason 63 33 30 43 2 9 5 3 51 7 2 - 23 3 9 5 7 13.4% 17.0% 11.0% 19.0% 2.4% 12.3% 12.1% 15.0% 16.2% 9.8% 3.4% 17.5% 6.8% 12.1% 10.8% 8.8% Not a reason 369 145 224 166 91 60 31 17 239 59 63 5 99 46 63 37 65 79.1% 75.8% 81.4% 73.3% 94.0% 80.0% 81.8% 75.0% 76.0% 83.6% 93.1% 80.0% 74.6% 90.9% 81.8% 86.5% 82.4% Don't know / unsure 5 - 5 1 1 - - 1 1 - 1 1 2 - - 1 1 1.0% 1.7% 0.5% 1.2% 5.0% 0.4% 1.7% 20.0% 1.8% 2.7% 1.5% CHI-SQUARE <-----7.05----> <----------------27.335---------------> <------------44.136-----------> <----------------13.306---------------> SIGNIFICANCE .0703 .0069* 0* .3472* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q14 Page 31 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q14: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You wanted to gain some credits and save some tuition money before transferring to a 4-year school. Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 136 - 201 77 124 47 67 16 4 37 28 17 90 36 65 48 16 7 6 10 82 46 22.6% 100.0% 100.0% 100.0% 21.2% 22.9% 21.5% 46.6% 43.3% 20.8% 20.4% 24.6% 17.7% 30.7% 17.4% 18.3% 23.4% 14.5% 25.2% 27.0% 17.3% TOTAL ANSWERED 467 402 - - - 177 225 59 5 49 106 66 277 167 146 229 70 24 36 30 222 221 77.4% 100.0% 78.8% 77.1% 78.5% 53.4% 56.7% 79.2% 79.6% 75.4% 82.3% 69.3% 82.6% 81.7% 76.6% 85.5% 74.8% 73.0% 82.7% Major reason 218 188 - - - 63 122 31 1 26 53 24 128 80 69 115 26 16 13 17 103 107 46.8% 46.8% 35.5% 54.1% 52.9% 25.0% 52.4% 50.5% 36.8% 46.2% 47.9% 46.8% 50.3% 36.7% 66.7% 35.5% 57.7% 46.6% 48.4% Minor reason 86 74 - - - 36 40 9 1 9 24 14 48 35 27 40 16 1 3 5 48 35 18.4% 18.4% 20.4% 17.5% 15.7% 25.0% 19.0% 23.1% 21.1% 17.2% 20.8% 18.3% 17.3% 23.3% 4.8% 9.7% 15.4% 21.5% 15.8% Not a reason 159 137 - - - 74 64 19 2 13 28 28 99 51 50 73 27 7 19 8 70 78 34.1% 34.1% 42.1% 28.4% 31.4% 50.0% 26.2% 26.4% 42.1% 35.7% 30.6% 34.1% 32.0% 38.3% 28.6% 51.6% 26.9% 31.4% 35.3% Don't know / unsure 3 3 - - - 3 - - - 1 - - 2 1 1 1 1 - 1 - 1 1 0.7% 0.7% 2.0% 2.4% 0.8% 0.7% 0.8% 0.5% 1.7% 3.2% 0.5% 0.5% CHI-SQUARE <-----.0----> <-----.0----> <----------20.852---------> <------10.124------> <---1.643---> <-------4.744------> <-------9.747------> <---2.483---> SIGNIFICANCE 1* 1* .0133* .1195* .6496 .5771* .1357* .4783 Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q14 Page 32 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q14: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You wanted to gain some credits and save some tuition money before transferring to a 4-year school. Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 136 43 93 11 21 35 22 46 44 19 51 21 20 14 28 26 37 22.6% 18.4% 25.2% 4.6% 17.9% 31.4% 36.1% 66.5% 12.3% 21.1% 43.3% 78.3% 12.9% 20.9% 27.1% 38.1% 31.6% TOTAL ANSWERED 467 192 275 227 96 76 38 23 315 71 67 6 132 51 77 43 79 77.4% 81.6% 74.8% 95.4% 82.1% 68.6% 63.9% 33.5% 87.7% 78.9% 56.7% 21.7% 87.1% 79.1% 72.9% 61.9% 68.4% Major reason 218 103 115 141 40 22 8 5 173 26 13 1 64 22 38 17 40 46.8% 53.9% 41.8% 62.1% 41.0% 29.2% 21.2% 20.0% 55.0% 36.1% 19.0% 20.0% 48.2% 43.2% 50.0% 40.5% 50.0% Minor reason 86 40 46 50 15 12 7 1 66 14 6 - 30 7 14 5 9 18.4% 20.6% 16.9% 22.1% 15.7% 15.4% 18.2% 5.0% 21.0% 19.7% 8.6% 22.8% 13.6% 18.2% 10.8% 11.8% Not a reason 159 49 110 36 42 40 23 16 74 31 48 3 38 22 23 21 29 34.1% 25.5% 40.1% 15.9% 43.4% 52.3% 60.6% 70.0% 23.6% 44.3% 70.7% 60.0% 28.9% 43.2% 30.3% 48.6% 36.8% Don't know / unsure 3 - 3 - - 2 - 1 1 - 1 1 - - 1 - 1 0.7% 1.3% 3.1% 5.0% 0.4% 1.7% 20.0% 1.5% 1.5% CHI-SQUARE <----13.957---> <----------------92.695---------------> <------------94.271-----------> <----------------14.723---------------> SIGNIFICANCE .003 0* 0* .257* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q15 Page 33 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q15: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It teaches you valuable workplace skills. Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 519 402 77 77 - 197 251 65 5 66 115 72 321 173 182 238 75 28 40 35 255 237 86.1% 100.0% 38.3% 100.0% 87.9% 85.9% 85.7% 61.1% 77.2% 86.3% 87.0% 87.4% 85.3% 86.2% 86.1% 88.1% 89.4% 95.2% 86.6% 84.0% 88.8% TOTAL ANSWERED 84 - 124 - 124 27 41 11 3 20 18 11 46 30 29 39 10 3 2 5 49 30 13.9% 61.7% 100.0% 12.1% 14.1% 14.3% 38.9% 22.8% 13.7% 13.0% 12.6% 14.7% 13.8% 13.9% 11.9% 10.6% 4.8% 13.4% 16.0% 11.2% Major reason 49 - 73 - 73 21 22 5 1 14 13 3 26 18 16 23 7 1 - 5 30 16 58.9% 58.9% 58.9% 77.5% 54.1% 43.8% 20.0% 69.0% 70.4% 31.2% 57.4% 61.4% 55.8% 59.6% 66.7% 20.0% 87.5% 61.1% 52.3% Minor reason 23 - 34 - 34 5 12 5 1 3 4 5 13 8 10 11 1 2 1 1 12 11 27.4% 27.4% 27.4% 17.5% 27.9% 50.0% 40.0% 17.2% 22.2% 43.8% 27.9% 27.3% 34.9% 28.1% 13.3% 60.0% 66.7% 12.5% 25.0% 36.4% Not a reason 11 - 16 - 16 1 7 1 1 3 1 2 6 3 2 5 2 1 1 - 6 3 12.9% 12.9% 12.9% 5.0% 16.4% 6.3% 40.0% 13.8% 7.4% 18.8% 13.2% 11.4% 7.0% 12.3% 20.0% 20.0% 33.3% 12.5% 11.4% Don't know / unsure 1 - 1 - 1 - 1 - - - - 1 1 - 1 - - - - - 1 - 0.8% 0.8% 0.8% 1.6% 6.3% 1.5% 2.3% 1.4% CHI-SQUARE <-----.0----> <-----.0----> <----------11.015---------> <-------7.202------> <----.541---> <-------3.711------> <-------6.504------> <---1.498---> SIGNIFICANCE 1* 1* .2747* .3025* .9098* .7158* .1645* .6826* Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q15 Page 34 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q15: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It teaches you valuable workplace skills. Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 519 205 315 227 99 84 48 52 325 73 93 20 134 55 88 52 99 86.1% 87.0% 85.5% 95.7% 84.4% 76.0% 79.7% 75.6% 90.6% 81.2% 78.4% 74.7% 88.4% 84.3% 83.9% 75.6% 85.4% TOTAL ANSWERED 84 30 53 10 18 26 12 17 34 17 26 7 18 10 17 17 17 13.9% 13.0% 14.5% 4.3% 15.6% 24.0% 20.3% 24.4% 9.4% 18.8% 21.6% 25.3% 11.6% 15.7% 16.1% 24.4% 14.6% Major reason 49 18 31 6 11 16 7 9 23 11 12 3 14 7 9 10 5 58.9% 60.0% 58.2% 60.0% 59.3% 61.5% 55.6% 56.0% 68.0% 64.0% 44.7% 50.0% 80.8% 73.3% 56.0% 60.0% 32.0% Minor reason 23 7 16 3 5 7 3 5 7 4 9 2 2 2 5 5 7 27.4% 24.4% 29.1% 33.3% 25.9% 25.6% 27.8% 28.0% 22.0% 24.0% 36.8% 30.0% 11.5% 20.0% 28.0% 32.0% 40.0% Not a reason 11 5 6 1 3 3 1 3 3 2 4 1 1 1 3 1 5 12.9% 15.6% 11.4% 6.7% 14.8% 12.8% 11.1% 16.0% 10.0% 12.0% 15.8% 20.0% 7.7% 6.7% 16.0% 4.0% 28.0% Don't know / unsure 1 - 1 - - - 1 - - - 1 - - - - 1 - 0.8% 1.3% 5.6% 2.6% 4.0% CHI-SQUARE <-----.811----> <-----------------4.76----------------> <------------4.969------------> <----------------14.134---------------> SIGNIFICANCE .8468* .9655* .837* .2922* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q16 Page 35 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q16: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It allows you to gain certification in an occupational field. Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 519 402 77 77 - 197 251 65 5 66 115 72 321 173 182 238 75 28 40 35 255 237 86.1% 100.0% 38.3% 100.0% 87.9% 85.9% 85.7% 61.1% 77.2% 86.3% 87.0% 87.4% 85.3% 86.2% 86.1% 88.1% 89.4% 95.2% 86.6% 84.0% 88.8% TOTAL ANSWERED 84 - 124 - 124 27 41 11 3 20 18 11 46 30 29 39 10 3 2 5 49 30 13.9% 61.7% 100.0% 12.1% 14.1% 14.3% 38.9% 22.8% 13.7% 13.0% 12.6% 14.7% 13.8% 13.9% 11.9% 10.6% 4.8% 13.4% 16.0% 11.2% Major reason 60 - 88 - 88 22 29 5 2 16 14 9 31 24 18 32 6 2 2 3 39 18 71.0% 71.0% 71.0% 82.5% 70.5% 43.8% 60.0% 79.3% 77.8% 81.3% 67.6% 79.5% 62.8% 82.5% 60.0% 60.0% 100.0% 50.0% 79.2% 59.1% Minor reason 15 - 22 - 22 2 7 5 - 1 1 2 7 5 6 5 2 1 - 2 5 9 17.7% 17.7% 17.7% 7.5% 18.0% 50.0% 6.9% 7.4% 18.8% 16.2% 15.9% 20.9% 14.0% 20.0% 40.0% 37.5% 9.7% 29.5% Not a reason 8 - 12 - 12 2 4 1 1 1 3 - 6 1 5 1 1 - - - 4 3 9.7% 9.7% 9.7% 7.5% 9.8% 6.3% 40.0% 6.9% 14.8% 13.2% 4.5% 16.3% 3.5% 6.7% 8.3% 11.4% Don't know / unsure 1 - 2 - 2 1 1 - - 1 - - 1 - - - 1 - - 1 1 - 1.6% 1.6% 1.6% 2.5% 1.6% 6.9% 2.9% 13.3% 12.5% 2.8% CHI-SQUARE <-----.0----> <-----.0----> <----------13.902---------> <-------5.062------> <---2.622---> <------13.825------> <-------2.058------> <---6.263---> SIGNIFICANCE 1* 1* .1259* .5359* .4537* .0317* .725* .0995* Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q16 Page 36 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q16: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It allows you to gain certification in an occupational field. Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 519 205 315 227 99 84 48 52 325 73 93 20 134 55 88 52 99 86.1% 87.0% 85.5% 95.7% 84.4% 76.0% 79.7% 75.6% 90.6% 81.2% 78.4% 74.7% 88.4% 84.3% 83.9% 75.6% 85.4% TOTAL ANSWERED 84 30 53 10 18 26 12 17 34 17 26 7 18 10 17 17 17 13.9% 13.0% 14.5% 4.3% 15.6% 24.0% 20.3% 24.4% 9.4% 18.8% 21.6% 25.3% 11.6% 15.7% 16.1% 24.4% 14.6% Major reason 60 23 37 10 13 16 10 11 28 11 15 5 15 8 12 10 9 71.0% 75.6% 68.4% 100.0% 70.4% 59.0% 83.3% 64.0% 84.0% 64.0% 57.9% 70.0% 84.6% 80.0% 72.0% 60.0% 56.0% Minor reason 15 5 10 - 2 7 2 3 3 5 5 1 1 2 2 3 5 17.7% 15.6% 19.0% 11.1% 28.2% 16.7% 20.0% 10.0% 28.0% 21.1% 20.0% 7.7% 20.0% 12.0% 20.0% 32.0% Not a reason 8 3 5 - 3 3 - 2 2 1 5 1 1 - 2 3 2 9.7% 8.9% 10.1% 14.8% 12.8% 12.0% 6.0% 4.0% 18.4% 10.0% 3.8% 12.0% 20.0% 12.0% Don't know / unsure 1 - 1 - 1 - - 1 - 1 1 - 1 - 1 - - 1.6% 2.5% 3.7% 4.0% 4.0% 2.6% 3.8% 4.0% CHI-SQUARE <----1.073----> <----------------10.967---------------> <-------------8.31------------> <----------------9.785----------------> SIGNIFICANCE .7836* .5318* .5032* .6348* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q17 Page 37 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q17: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It allows you to advance your career. Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 519 402 77 77 - 197 251 65 5 66 115 72 321 173 182 238 75 28 40 35 255 237 86.1% 100.0% 38.3% 100.0% 87.9% 85.9% 85.7% 61.1% 77.2% 86.3% 87.0% 87.4% 85.3% 86.2% 86.1% 88.1% 89.4% 95.2% 86.6% 84.0% 88.8% TOTAL ANSWERED 84 - 124 - 124 27 41 11 3 20 18 11 46 30 29 39 10 3 2 5 49 30 13.9% 61.7% 100.0% 12.1% 14.1% 14.3% 38.9% 22.8% 13.7% 13.0% 12.6% 14.7% 13.8% 13.9% 11.9% 10.6% 4.8% 13.4% 16.0% 11.2% Major reason 68 - 100 - 100 22 35 8 2 16 16 9 37 24 23 34 7 2 1 4 41 22 80.6% 80.6% 80.6% 80.0% 83.6% 75.0% 60.0% 82.8% 85.2% 81.3% 80.9% 79.5% 79.1% 87.7% 66.7% 60.0% 66.7% 75.0% 83.3% 72.7% Minor reason 9 - 14 - 14 4 4 1 - 3 2 1 6 3 3 3 2 1 1 1 5 4 11.3% 11.3% 11.3% 15.0% 9.8% 12.5% 13.8% 11.1% 6.3% 13.2% 9.1% 11.6% 8.8% 20.0% 20.0% 33.3% 12.5% 11.1% 13.6% Not a reason 6 - 9 - 9 1 3 1 1 - 1 1 2 3 3 1 1 1 - - 2 4 7.3% 7.3% 7.3% 2.5% 6.6% 12.5% 40.0% 3.7% 12.5% 4.4% 11.4% 9.3% 3.5% 6.7% 20.0% 4.2% 13.6% Don't know / unsure 1 - 1 - 1 1 - - - 1 - - 1 - - - 1 - - 1 1 - 0.8% 0.8% 0.8% 2.5% 3.4% 1.5% 6.7% 12.5% 1.4% CHI-SQUARE <-----.0----> <-----.0----> <----------8.625----------> <-------4.009------> <---1.934---> <-------6.813------> <-------2.583------> <---2.911---> SIGNIFICANCE 1* 1* .4726* .6755* .5863* .3385* .8591* .4055* Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q17 Page 38 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q17: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It allows you to advance your career. Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 519 205 315 227 99 84 48 52 325 73 93 20 134 55 88 52 99 86.1% 87.0% 85.5% 95.7% 84.4% 76.0% 79.7% 75.6% 90.6% 81.2% 78.4% 74.7% 88.4% 84.3% 83.9% 75.6% 85.4% TOTAL ANSWERED 84 30 53 10 18 26 12 17 34 17 26 7 18 10 17 17 17 13.9% 13.0% 14.5% 4.3% 15.6% 24.0% 20.3% 24.4% 9.4% 18.8% 21.6% 25.3% 11.6% 15.7% 16.1% 24.4% 14.6% Major reason 68 23 45 10 16 19 10 13 29 14 19 5 17 8 14 14 12 80.6% 75.6% 83.5% 100.0% 85.2% 71.8% 83.3% 76.0% 86.0% 84.0% 73.7% 70.0% 96.2% 80.0% 80.0% 80.0% 68.0% Minor reason 9 5 4 - 1 5 1 3 3 1 5 1 - 1 1 2 4 11.3% 17.8% 7.6% 3.7% 17.9% 11.1% 16.0% 8.0% 4.0% 18.4% 20.0% 13.3% 8.0% 12.0% 24.0% Not a reason 6 2 4 - 2 3 1 1 2 1 2 1 - 1 2 1 1 7.3% 6.7% 7.6% 11.1% 10.3% 5.6% 4.0% 6.0% 8.0% 7.9% 10.0% 6.7% 12.0% 8.0% 8.0% Don't know / unsure 1 - 1 - - - - 1 - 1 - - 1 - - - - 0.8% 1.3% 4.0% 4.0% 3.8% CHI-SQUARE <----2.345----> <----------------8.696----------------> <------------5.931------------> <----------------9.766----------------> SIGNIFICANCE .5039* .7287* .7468* .6365* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q18 Page 39 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q18: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It is a way to meet new people. Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 551 402 124 - 124 204 267 70 8 68 124 77 323 197 176 267 80 28 38 36 271 251 91.4% 100.0% 61.7% 100.0% 90.9% 91.2% 92.8% 92.2% 79.5% 92.9% 92.7% 88.0% 97.0% 83.0% 96.6% 93.6% 87.2% 90.4% 88.3% 89.1% 93.9% TOTAL ANSWERED 52 - 77 77 - 20 26 5 1 18 9 6 44 6 36 9 5 4 4 5 33 16 8.6% 38.3% 100.0% 9.1% 8.8% 7.2% 7.8% 20.5% 7.1% 7.3% 12.0% 3.0% 17.0% 3.4% 6.4% 12.8% 9.6% 11.7% 10.9% 6.1% Major reason 11 - 16 16 - 5 5 1 - 4 2 - 7 2 7 2 1 1 - 1 6 4 20.8% 20.8% 20.8% 26.7% 18.4% 12.5% 23.1% 21.4% 16.9% 33.3% 20.8% 21.4% 25.0% 16.7% 14.3% 18.4% 25.0% Minor reason 17 - 25 25 - 5 8 3 - 6 7 2 16 1 11 3 2 2 2 1 15 1 32.5% 32.5% 32.5% 26.7% 31.6% 62.5% 34.6% 71.4% 33.3% 36.9% 11.1% 30.2% 28.6% 37.5% 50.0% 50.0% 14.3% 44.9% 8.3% Not a reason 24 - 35 35 - 9 12 1 1 7 1 4 20 3 18 4 2 1 2 3 12 10 45.5% 45.5% 45.5% 46.7% 47.4% 25.0% 100.0% 42.3% 7.1% 66.7% 44.6% 55.6% 49.1% 42.9% 37.5% 33.3% 50.0% 71.4% 36.7% 62.5% Don't know / unsure 1 - 1 1 - - 1 - - - - - 1 - - 1 - - - - - 1 1.3% 1.3% 1.3% 2.6% 1.5% 7.1% 4.2% CHI-SQUARE <-----.0----> <-----.0----> <----------4.333----------> <-------7.357------> <---2.051---> <-------3.26-------> <-------2.284------> <---7.654---> SIGNIFICANCE 1* 1* .6318* .1182* .5619* .7756* .6836* .0537* Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q18 Page 40 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q18: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It is a way to meet new people. Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 551 222 329 237 115 102 51 40 349 88 93 13 150 61 94 60 96 91.4% 94.5% 89.3% 99.7% 97.7% 92.6% 84.2% 58.0% 97.2% 97.7% 78.4% 46.9% 98.7% 94.8% 89.1% 86.3% 83.0% TOTAL ANSWERED 52 13 39 1 3 8 9 29 10 2 26 14 2 3 12 9 20 8.6% 5.5% 10.7% 0.3% 2.3% 7.4% 15.8% 42.0% 2.8% 2.3% 21.6% 53.1% 1.3% 5.2% 10.9% 13.7% 17.0% Major reason 11 2 9 - 1 1 3 5 2 1 7 1 1 2 3 2 2 20.8% 15.8% 22.4% 50.0% 16.7% 28.6% 16.3% 20.0% 33.3% 26.3% 9.5% 66.7% 60.0% 23.5% 21.4% 10.3% Minor reason 17 3 14 1 1 3 2 9 4 1 7 4 - 1 6 3 5 32.5% 26.3% 34.5% 100.0% 50.0% 33.3% 21.4% 32.6% 40.0% 66.7% 28.9% 28.6% 20.0% 52.9% 28.6% 27.6% Not a reason 24 7 17 - - 4 4 15 4 - 12 8 1 1 3 5 12 45.5% 52.6% 43.1% 50.0% 42.9% 51.2% 40.0% 44.7% 57.1% 33.3% 20.0% 23.5% 50.0% 58.6% Don't know / unsure 1 1 - - - - 1 - - - - 1 - - - - 1 1.3% 5.3% 7.1% 4.8% 3.4% CHI-SQUARE <----2.664----> <----------------8.167----------------> <------------5.703------------> <----------------11.308---------------> SIGNIFICANCE .4463* .5174* .7692* .5027* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q20 Page 41 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q20: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You get to explore new hobbies and interests. Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 551 402 124 - 124 204 267 70 8 68 124 77 323 197 176 267 80 28 38 36 271 251 91.4% 100.0% 61.7% 100.0% 90.9% 91.2% 92.8% 92.2% 79.5% 92.9% 92.7% 88.0% 97.0% 83.0% 96.6% 93.6% 87.2% 90.4% 88.3% 89.1% 93.9% TOTAL ANSWERED 52 - 77 77 - 20 26 5 1 18 9 6 44 6 36 9 5 4 4 5 33 16 8.6% 38.3% 100.0% 9.1% 8.8% 7.2% 7.8% 20.5% 7.1% 7.3% 12.0% 3.0% 17.0% 3.4% 6.4% 12.8% 9.6% 11.7% 10.9% 6.1% Major reason 41 - 61 61 - 17 20 5 - 14 9 5 35 5 28 7 5 3 2 4 28 11 79.2% 79.2% 79.2% 83.3% 76.3% 87.5% 80.8% 92.9% 77.8% 78.5% 77.8% 79.2% 78.6% 87.5% 83.3% 50.0% 85.7% 83.7% 66.7% Minor reason 7 - 10 10 - 3 3 1 - 2 1 1 6 1 5 1 1 1 2 1 3 3 13.0% 13.0% 13.0% 13.3% 13.2% 12.5% 11.5% 7.1% 11.1% 13.8% 11.1% 13.2% 7.1% 12.5% 16.7% 50.0% 14.3% 10.2% 20.8% Not a reason 3 - 5 5 - 1 2 - 1 1 - 1 3 1 3 1 - - - - 2 1 6.5% 6.5% 6.5% 3.3% 7.9% 100.0% 7.7% 11.1% 6.2% 11.1% 7.5% 7.1% 6.1% 8.3% Don't know / unsure 1 - 1 1 - - 1 - - - - - 1 - - 1 - - - - - 1 1.3% 1.3% 1.3% 2.6% 1.5% 7.1% 4.2% CHI-SQUARE <-----.0----> <-----.0----> <-----------11.3----------> <-------1.16-------> <----.318---> <-------3.631------> <-------1.724------> <---2.764---> SIGNIFICANCE 1* 1* .0795* .8846* .9565* .7265* .4223* .4295* Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q20 Page 42 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q20: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? You get to explore new hobbies and interests. Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 551 222 329 237 115 102 51 40 349 88 93 13 150 61 94 60 96 91.4% 94.5% 89.3% 99.7% 97.7% 92.6% 84.2% 58.0% 97.2% 97.7% 78.4% 46.9% 98.7% 94.8% 89.1% 86.3% 83.0% TOTAL ANSWERED 52 13 39 1 3 8 9 29 10 2 26 14 2 3 12 9 20 8.6% 5.5% 10.7% 0.3% 2.3% 7.4% 15.8% 42.0% 2.8% 2.3% 21.6% 53.1% 1.3% 5.2% 10.9% 13.7% 17.0% Major reason 41 9 32 1 3 7 7 22 9 1 20 12 2 3 10 8 14 79.2% 73.7% 81.0% 100.0% 100.0% 91.7% 78.6% 74.4% 93.3% 33.3% 76.3% 81.0% 100.0% 80.0% 88.2% 85.7% 72.4% Minor reason 7 2 5 - - 1 - 5 1 1 5 1 - - 1 1 3 13.0% 15.8% 12.1% 8.3% 18.6% 6.7% 33.3% 18.4% 4.8% 11.8% 7.1% 17.2% Not a reason 3 1 3 - - - 1 2 - 1 1 1 - 1 - 1 1 6.5% 5.3% 6.9% 14.3% 7.0% 33.3% 5.3% 9.5% 20.0% 7.1% 6.9% Don't know / unsure 1 1 - - - - 1 - - - - 1 - - - - 1 1.3% 5.3% 7.1% 4.8% 3.4% CHI-SQUARE <----2.276----> <----------------7.558----------------> <------------8.094------------> <----------------4.595----------------> SIGNIFICANCE .5171* .5793* .2313* .9702* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q21 Page 43 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q21: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It is something to do for fun and personal enjoyment. Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 551 402 124 - 124 204 267 70 8 68 124 77 323 197 176 267 80 28 38 36 271 251 91.4% 100.0% 61.7% 100.0% 90.9% 91.2% 92.8% 92.2% 79.5% 92.9% 92.7% 88.0% 97.0% 83.0% 96.6% 93.6% 87.2% 90.4% 88.3% 89.1% 93.9% TOTAL ANSWERED 52 - 77 77 - 20 26 5 1 18 9 6 44 6 36 9 5 4 4 5 33 16 8.6% 38.3% 100.0% 9.1% 8.8% 7.2% 7.8% 20.5% 7.1% 7.3% 12.0% 3.0% 17.0% 3.4% 6.4% 12.8% 9.6% 11.7% 10.9% 6.1% Major reason 47 - 69 69 - 19 22 5 - 16 8 5 39 6 31 9 5 3 4 4 30 14 89.6% 89.6% 89.6% 93.3% 86.8% 100.0% 92.3% 85.7% 88.9% 87.7% 100.0% 86.8% 100.0% 87.5% 83.3% 100.0% 85.7% 89.8% 87.5% Minor reason 5 - 7 7 - 1 3 - 1 1 1 1 5 - 4 - 1 - - 1 3 1 9.1% 9.1% 9.1% 6.7% 10.5% 100.0% 7.7% 14.3% 11.1% 10.8% 11.3% 12.5% 14.3% 10.2% 8.3% Not a reason 1 - 1 1 - - 1 - - - - - 1 - 1 - - 1 - - - 1 1.3% 1.3% 1.3% 2.6% 1.5% 1.9% 16.7% 4.2% Don't know / unsure - - - - - - - - - - - - - - - - - - - - - - CHI-SQUARE <-----.0----> <-----.0----> <----------8.258----------> <-------.299-------> <----.841---> <-------1.525------> <-------2.703------> <---1.429---> SIGNIFICANCE 1* 1* .0826* .8611* .6567* .8223* .6087* .4895* Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q21 Page 44 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q21: Is the following is a major reason you enrolled in NECC, a minor reason or not a reason? It is something to do for fun and personal enjoyment. Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 551 222 329 237 115 102 51 40 349 88 93 13 150 61 94 60 96 91.4% 94.5% 89.3% 99.7% 97.7% 92.6% 84.2% 58.0% 97.2% 97.7% 78.4% 46.9% 98.7% 94.8% 89.1% 86.3% 83.0% TOTAL ANSWERED 52 13 39 1 3 8 9 29 10 2 26 14 2 3 12 9 20 8.6% 5.5% 10.7% 0.3% 2.3% 7.4% 15.8% 42.0% 2.8% 2.3% 21.6% 53.1% 1.3% 5.2% 10.9% 13.7% 17.0% Major reason 47 12 35 - 3 7 8 27 9 1 24 13 2 2 11 9 18 89.6% 89.5% 89.7% 100.0% 91.7% 85.7% 93.0% 86.7% 33.3% 94.7% 90.5% 100.0% 60.0% 94.1% 92.9% 89.7% Minor reason 5 1 3 1 - 1 1 1 1 1 1 1 - 1 1 1 1 9.1% 10.5% 8.6% 100.0% 8.3% 14.3% 4.7% 13.3% 66.7% 2.6% 9.5% 40.0% 5.9% 7.1% 6.9% Not a reason 1 - 1 - - - - 1 - - 1 - - - - - 1 1.3% 1.7% 2.3% 2.6% 3.4% Don't know / unsure - - - - - - - - - - - - - - - - - CHI-SQUARE <-----.261----> <----------------9.321----------------> <------------10.292-----------> <----------------5.438----------------> SIGNIFICANCE .8778* .1563* .1129* .7099* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q22 Page 45 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q22: How likely is it that you will take additional non-credit courses in the next 12 months? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 467 402 - - - 177 225 59 5 49 106 66 277 167 146 229 70 24 36 30 222 221 77.4% 100.0% 78.8% 77.1% 78.5% 53.4% 56.7% 79.2% 79.6% 75.4% 82.3% 69.3% 82.6% 81.7% 76.6% 85.5% 74.8% 73.0% 82.7% TOTAL ANSWERED 136 - 201 77 124 47 67 16 4 37 28 17 90 36 65 48 16 7 6 10 82 46 22.6% 100.0% 100.0% 100.0% 21.2% 22.9% 21.5% 46.6% 43.3% 20.8% 20.4% 24.6% 17.7% 30.7% 17.4% 18.3% 23.4% 14.5% 25.2% 27.0% 17.3% Definitely will 35 - 52 29 23 19 14 3 - 14 5 7 29 5 24 7 3 3 2 3 26 7 25.9% 25.9% 37.7% 18.5% 40.0% 20.2% 16.7% 38.2% 17.1% 40.0% 32.3% 15.1% 36.5% 14.1% 17.4% 45.5% 33.3% 26.7% 31.4% 14.7% Probably will 50 - 74 36 38 18 28 3 - 17 9 2 36 9 22 17 7 3 3 5 28 19 36.8% 36.8% 46.8% 30.6% 37.1% 42.4% 20.8% 45.5% 34.1% 12.0% 39.8% 26.4% 34.4% 35.2% 47.8% 36.4% 44.4% 46.7% 34.7% 41.2% Probably will NOT 26 - 39 9 30 6 15 5 1 4 7 4 16 9 9 14 3 1 1 3 16 9 19.4% 19.4% 11.7% 24.2% 12.9% 22.2% 29.2% 16.7% 10.9% 26.8% 24.0% 18.0% 24.5% 13.5% 29.6% 21.7% 18.2% 22.2% 26.7% 19.0% 20.6% Definitely will NOT 22 - 32 2 30 3 9 5 3 1 5 4 9 10 9 9 2 - - - 11 9 15.9% 15.9% 2.6% 24.2% 7.1% 14.1% 33.3% 66.7% 3.6% 19.5% 24.0% 9.8% 28.3% 13.5% 19.7% 13.0% 13.2% 20.6% Don’t know / unsure 3 - 4 1 3 1 1 - 1 1 1 - - 2 1 1 - - - - 1 1 2.0% 2.0% 1.3% 2.4% 2.9% 1.0% 16.7% 1.8% 2.4% 5.7% 2.1% 1.4% 1.7% 2.9% MEAN 133 - 197 76 121 46 66 16 3 37 27 17 90 34 64 47 16 7 6 10 81 45 2.74 2.74 3.21 2.45 3.13 2.69 2.21 1.20 3.20 2.50 2.68 2.95 2.30 2.96 2.44 2.70 3.27 3.11 3.00 2.86 2.52 E GHI HI i KL N P V Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q22 Page 46 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q22: How likely is it that you will take additional non-credit courses in the next 12 months? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 467 192 275 227 96 76 38 23 315 71 67 6 132 51 77 43 79 77.4% 81.6% 74.8% 95.4% 82.1% 68.6% 63.9% 33.5% 87.7% 78.9% 56.7% 21.7% 87.1% 79.1% 72.9% 61.9% 68.4% TOTAL ANSWERED 136 43 93 11 21 35 22 46 44 19 51 21 20 14 28 26 37 22.6% 18.4% 25.2% 4.6% 17.9% 31.4% 36.1% 66.5% 12.3% 21.1% 43.3% 78.3% 12.9% 20.9% 27.1% 38.1% 31.6% Definitely will 35 7 28 - 4 9 6 16 11 3 13 8 4 3 5 9 10 25.9% 17.2% 29.9% 19.4% 25.5% 28.1% 33.8% 24.6% 17.9% 25.0% 38.7% 20.7% 20.0% 19.0% 33.3% 27.8% Probably will 50 16 34 3 4 10 7 25 11 5 22 11 6 4 8 8 19 36.8% 37.5% 36.5% 31.2% 19.4% 29.4% 34.4% 54.4% 24.6% 28.6% 43.4% 51.6% 31.0% 30.0% 28.6% 30.8% 51.9% Probably will NOT 26 11 16 3 7 7 3 3 11 5 9 1 5 4 7 4 4 19.4% 25.0% 16.8% 31.2% 35.5% 21.6% 15.6% 7.4% 24.6% 28.6% 17.1% 6.5% 27.6% 30.0% 26.2% 15.4% 11.1% Definitely will NOT 22 7 15 3 5 8 3 2 9 5 7 1 3 2 6 5 3 15.9% 15.6% 16.1% 31.2% 22.6% 23.5% 15.6% 4.4% 21.5% 25.0% 13.2% 3.2% 17.2% 15.0% 21.4% 20.5% 9.3% Don’t know / unsure 3 2 1 1 1 - 1 - 2 - 1 - 1 1 1 - - 2.0% 4.7% 0.7% 6.3% 3.2% 6.2% 4.6% 1.3% 3.4% 5.0% 4.8% MEAN 133 41 92 10 20 35 20 46 42 19 51 21 19 13 27 26 37 2.74 2.59 2.81 2.00 2.37 2.57 2.80 3.18 2.55 2.39 2.81 3.26 2.57 2.58 2.47 2.77 2.98 d D DEFG j IJK mO Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q23 Page 47 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q23: Have you ever tried to enroll in any type of non-credit course, but the course was cancelled before it started? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 467 402 - - - 177 225 59 5 49 106 66 277 167 146 229 70 24 36 30 222 221 77.4% 100.0% 78.8% 77.1% 78.5% 53.4% 56.7% 79.2% 79.6% 75.4% 82.3% 69.3% 82.6% 81.7% 76.6% 85.5% 74.8% 73.0% 82.7% TOTAL ANSWERED 136 - 201 77 124 47 67 16 4 37 28 17 90 36 65 48 16 7 6 10 82 46 22.6% 100.0% 100.0% 100.0% 21.2% 22.9% 21.5% 46.6% 43.3% 20.8% 20.4% 24.6% 17.7% 30.7% 17.4% 18.3% 23.4% 14.5% 25.2% 27.0% 17.3% Yes 18 - 27 13 14 9 8 1 1 6 3 3 12 5 12 4 2 3 1 1 12 5 13.4% 13.4% 16.9% 11.3% 18.6% 12.1% 4.2% 16.7% 16.4% 12.2% 16.0% 13.5% 13.2% 17.7% 8.5% 13.0% 45.5% 11.1% 13.3% 14.9% 10.3% No 118 - 174 64 110 39 59 16 3 31 24 14 78 31 53 44 14 4 5 9 70 41 86.6% 86.6% 83.1% 88.7% 81.4% 87.9% 95.8% 83.3% 83.6% 87.8% 84.0% 86.5% 86.8% 82.3% 91.5% 87.0% 54.5% 88.9% 86.7% 85.1% 89.7% Don't know / unsure - - - - - - - - - - - - - - - - - - - - - - CHI-SQUARE <-----.0----> <---1.278---> <-----------2.39----------> <--------.24-------> <----.002---> <-------2.011------> <-------3.156------> <----.539---> SIGNIFICANCE 1* .2583* .4956* .8871* .9614* .3658* .2064* .4628* Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q23 Page 48 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q23: Have you ever tried to enroll in any type of non-credit course, but the course was cancelled before it started? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 467 192 275 227 96 76 38 23 315 71 67 6 132 51 77 43 79 77.4% 81.6% 74.8% 95.4% 82.1% 68.6% 63.9% 33.5% 87.7% 78.9% 56.7% 21.7% 87.1% 79.1% 72.9% 61.9% 68.4% TOTAL ANSWERED 136 43 93 11 21 35 22 46 44 19 51 21 20 14 28 26 37 22.6% 18.4% 25.2% 4.6% 17.9% 31.4% 36.1% 66.5% 12.3% 21.1% 43.3% 78.3% 12.9% 20.9% 27.1% 38.1% 31.6% Yes 18 5 14 - 3 3 4 8 3 3 9 3 1 1 2 5 7 13.4% 10.9% 14.6% 12.9% 9.8% 18.7% 17.6% 7.7% 14.3% 17.1% 16.1% 6.9% 10.0% 7.1% 20.5% 20.4% No 118 39 79 11 18 31 18 38 41 16 43 18 18 12 26 21 29 86.6% 89.1% 85.4% 100.0% 87.1% 90.2% 81.2% 82.4% 92.3% 85.7% 82.9% 83.9% 93.1% 90.0% 92.9% 79.5% 79.6% Don't know / unsure - - - - - - - - - - - - - - - - - CHI-SQUARE <-----.34-----> <----------------3.261----------------> <------------1.978------------> <----------------4.242----------------> SIGNIFICANCE .5596* .5151* .5769* .3743* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q24_T Page 49 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q24_T: What are the most important reasons why you chose to enroll at NECC? TOTAL MENTIONED Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 136 - 201 77 124 47 67 16 4 37 28 17 90 36 65 48 16 7 6 10 82 46 22.6% 100.0% 100.0% 100.0% 21.2% 22.9% 21.5% 46.6% 43.3% 20.8% 20.4% 24.6% 17.7% 30.7% 17.4% 18.3% 23.4% 14.5% 25.2% 27.0% 17.3% KL n PQ V TOTAL ANSWERED 467 402 - - - 177 225 59 5 49 106 66 277 167 146 229 70 24 36 30 222 221 77.4% 100.0% 78.8% 77.1% 78.5% 53.4% 56.7% 79.2% 79.6% 75.4% 82.3% 69.3% 82.6% 81.7% 76.6% 85.5% 74.8% 73.0% 82.7% J J m O O U To pursue a career or 57 49 - - - 22 24 9 1 3 12 6 38 16 20 22 13 3 1 2 22 31 get a better job 12.2% 12.2% 12.5% 10.8% 15.7% 25.0% 7.1% 11.0% 8.8% 13.9% 9.7% 13.5% 9.6% 18.3% 14.3% 3.2% 7.7% 9.9% 14.2% Have friends of family 31 27 - - - 6 24 1 - 5 6 5 16 14 7 22 1 1 2 - 15 14 are going, or have gone, 6.7% 6.7% 3.3% 10.8% 2.0% 9.5% 5.5% 7.0% 5.9% 8.3% 4.8% 9.6% 1.7% 4.8% 6.5% 6.8% 6.3% there FH oQ Affordable tuition 148 127 - - - 59 72 13 3 7 34 21 85 55 45 73 19 9 12 12 62 76 31.6% 31.6% 33.6% 32.0% 21.6% 75.0% 14.3% 31.9% 31.6% 30.7% 32.6% 31.0% 32.0% 26.7% 38.1% 32.3% 38.5% 27.7% 34.2% h fGH J J It is close to where you 177 152 - - - 69 98 9 1 15 40 33 112 56 55 96 20 8 14 16 87 80 live (convenient 37.8% 37.8% 38.8% 43.3% 15.7% 25.0% 31.0% 37.4% 49.1% 40.3% 33.3% 37.3% 42.1% 28.3% 33.3% 38.7% 53.8% 39.3% 36.3% location) H H j Q If offers specific 128 110 - - - 58 60 9 - 10 34 22 78 42 43 66 13 10 14 8 66 53 classes and programs 27.4% 27.4% 32.9% 26.8% 15.7% 21.4% 31.9% 33.3% 28.2% 25.0% 29.4% 28.9% 18.3% 42.9% 38.7% 26.9% 29.8% 24.2% you’re interested in H h q q Flexible course 60 52 - - - 21 31 6 2 9 12 8 33 26 19 30 5 2 5 3 29 29 scheduling 12.9% 12.9% 11.8% 13.9% 9.8% 50.0% 19.0% 11.0% 12.3% 11.8% 15.3% 12.7% 13.2% 6.7% 9.5% 12.9% 11.5% 13.1% 13.2% Offers opportunity for 69 59 - - - 34 23 12 - 10 14 10 44 21 23 30 13 5 8 6 35 30 career advancement or 14.7% 14.7% 19.1% 10.3% 19.6% 21.4% 13.2% 15.8% 16.0% 12.5% 15.9% 13.2% 18.3% 19.0% 22.6% 19.2% 15.7% 13.7% professional development G Offers sports, clubs and 5 4 - - - 3 - 1 - - - 1 2 2 - 3 1 - - - 1 3 other student groups 1.0% 1.0% 2.0% 2.0% 1.8% 0.8% 1.4% 1.5% 1.7% 0.5% 1.6% Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q24_T Page 50 (Continued) RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q24_T: What are the most important reasons why you chose to enroll at NECC? TOTAL MENTIONED Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) If offers a wide range 23 20 - - - 10 10 2 - 5 3 2 13 9 10 12 1 1 2 - 10 12 of classes and programs 5.0% 5.0% 5.9% 4.6% 3.9% 9.5% 3.3% 3.5% 4.6% 5.6% 7.1% 5.1% 1.7% 4.8% 6.5% 4.7% 5.3% q Waited too long to apply 1 1 - - - - 1 - - - 1 - 1 - 1 - - - - - 1 - to your first-choice 0.2% 0.2% 0.5% 1.1% 0.4% 0.8% 0.5% school You didn’t get accepted 3 3 - - - 3 - - - - 2 - 3 - 1 2 - - - - 2 1 into your first-choice 0.7% 0.7% 2.0% 2.2% 1.3% 0.8% 1.0% 1.0% 0.5% school To gain some credits or 73 63 - - - 14 45 14 - 9 26 7 36 33 26 38 9 5 3 3 42 30 save money before 15.7% 15.7% 7.9% 20.1% 23.5% 19.0% 24.2% 10.5% 13.0% 19.4% 17.5% 16.8% 13.3% 19.0% 9.7% 11.5% 18.8% 13.7% transferring to a 4-year F F L school Quality of teachers / 13 11 - - - 7 3 - 1 3 3 1 6 6 2 3 7 - - - 8 5 staff 2.7% 2.7% 3.9% 1.5% 25.0% 7.1% 3.3% 1.8% 2.1% 3.5% 1.6% 1.5% 10.0% 3.7% 2.1% OP Quality of campus 2 2 - - - - 1 1 - - - - - 2 1 1 - 1 - - - 2 0.5% 0.5% 0.5% 2.0% 1.4% 0.8% 0.5% 4.8% 1.1% Generally positive 7 6 - - - 3 2 1 - 1 2 1 7 - 2 3 1 - - 1 5 2 reputation of NECC 1.5% 1.5% 2.0% 1.0% 2.0% 2.4% 2.2% 1.8% 2.5% 1.6% 1.5% 1.7% 3.8% 2.1% 1.1% Self-improvement 8 7 - - - 6 2 - - 5 - 1 7 - - 6 2 - - 1 6 2 1.7% 1.7% 3.3% 1.0% 9.5% 1.8% 2.5% 2.5% 3.3% 3.8% 2.6% 1.1% Other 12 10 - - - 3 7 - 1 2 5 2 8 3 3 3 5 - 2 - 9 1 2.5% 2.5% 2.0% 3.1% 25.0% 4.8% 4.4% 3.5% 2.9% 2.1% 2.4% 1.5% 6.7% 6.5% 4.2% 0.5% V Don't know / unsure 3 3 - - - 2 1 - - - - - 2 1 2 1 - - 1 - - 3 0.7% 0.7% 1.3% 0.5% 0.8% 0.7% 1.6% 0.5% 3.2% 1.6% Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q24_T Page 51 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q24_T: What are the most important reasons why you chose to enroll at NECC? TOTAL MENTIONED Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 136 43 93 11 21 35 22 46 44 19 51 21 20 14 28 26 37 22.6% 18.4% 25.2% 4.6% 17.9% 31.4% 36.1% 66.5% 12.3% 21.1% 43.3% 78.3% 12.9% 20.9% 27.1% 38.1% 31.6% b D DE DE DEFG i IJ IJK M MN M TOTAL ANSWERED 467 192 275 227 96 76 38 23 315 71 67 6 132 51 77 43 79 77.4% 81.6% 74.8% 95.4% 82.1% 68.6% 63.9% 33.5% 87.7% 78.9% 56.7% 21.7% 87.1% 79.1% 72.9% 61.9% 68.4% c EFGH FGH H H jKL KL L OPQ P To pursue a career or 57 26 31 21 12 14 8 1 38 9 7 1 15 1 13 1 14 get a better job 12.2% 13.3% 11.4% 9.2% 12.0% 18.5% 21.2% 5.0% 12.2% 13.1% 10.3% 20.0% 11.4% 2.3% 16.7% 2.7% 17.6% dH h NP NP NP Have friends of family 31 17 14 22 2 3 1 1 26 - 2 1 12 3 7 2 3 are going, or have gone, 6.7% 9.1% 5.1% 9.7% 2.4% 4.6% 3.0% 5.0% 8.1% 3.4% 20.0% 8.8% 6.8% 9.1% 5.4% 4.4% there Eg Affordable tuition 148 70 78 81 29 19 13 5 113 17 15 - 43 16 33 8 23 31.6% 36.4% 28.3% 35.9% 30.1% 24.6% 33.3% 20.0% 35.8% 24.6% 22.4% 32.5% 31.8% 42.4% 18.9% 29.4% c fh jK p P It is close to where you 177 67 109 84 36 30 20 6 122 28 21 2 50 27 28 14 31 live (convenient 37.8% 35.2% 39.7% 36.9% 37.3% 40.0% 51.5% 25.0% 38.7% 39.3% 31.0% 40.0% 37.7% 52.3% 36.4% 32.4% 39.7% location) H mop If offers specific 128 43 85 50 29 24 13 12 80 22 23 1 28 21 19 15 23 classes and programs 27.4% 22.4% 30.8% 22.1% 30.1% 32.3% 33.3% 50.0% 25.5% 31.1% 34.5% 20.0% 21.1% 40.9% 24.2% 35.1% 29.4% you’re interested in b D Mo Flexible course 60 19 42 34 12 8 5 2 44 7 8 - 21 6 12 8 12 scheduling 12.9% 9.7% 15.2% 14.9% 12.0% 10.8% 12.1% 10.0% 14.0% 9.8% 12.1% 15.8% 11.4% 15.2% 18.9% 14.7% b Offers opportunity for 69 33 36 26 19 16 5 3 43 10 13 1 24 8 14 8 6 career advancement or 14.7% 17.0% 13.1% 11.3% 19.3% 21.5% 12.1% 15.0% 13.7% 14.8% 19.0% 20.0% 18.4% 15.9% 18.2% 18.9% 7.4% professional development d Q q Offers sports, clubs and 5 5 - 5 - - - - 5 - - - 2 - - - - other student groups 1.0% 2.4% 2.1% 1.5% 1.8% Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q24_T Page 52 (Continued) RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q24_T: What are the most important reasons why you chose to enroll at NECC? TOTAL MENTIONED Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) If offers a wide range 23 10 13 8 3 5 6 1 13 1 8 1 7 2 3 3 3 of classes and programs 5.0% 5.5% 4.6% 3.6% 3.6% 6.2% 15.2% 5.0% 4.1% 1.6% 12.1% 20.0% 5.3% 4.5% 4.5% 8.1% 4.4% de iJ Waited too long to apply 1 - 1 1 - - - - 1 - - - 1 - - - - to your first-choice 0.2% 0.4% 0.5% 0.4% 0.9% school You didn’t get accepted 3 2 1 3 - - - - 3 - - - 1 - - - - into your first-choice 0.7% 1.2% 0.4% 1.5% 1.1% 0.9% school To gain some credits or 73 36 37 53 10 3 1 2 59 10 - 1 21 5 15 3 14 save money before 15.7% 18.8% 13.5% 23.6% 10.8% 4.6% 3.0% 10.0% 18.8% 14.8% 20.0% 15.8% 9.1% 19.7% 8.1% 17.6% transferring to a 4-year EFGh g p school Quality of teachers / 13 9 3 7 1 2 1 1 8 2 1 - 3 1 - 1 2 staff 2.7% 4.8% 1.3% 3.1% 1.2% 3.1% 3.0% 5.0% 2.6% 3.3% 1.7% 2.6% 2.3% 2.7% 2.9% C Quality of campus 2 2 - 1 1 - - - 1 - 1 - - - - - 1 0.5% 1.2% 0.5% 1.2% 0.4% 1.7% 1.5% Generally positive 7 3 3 3 2 1 - - 6 1 - - 3 - 1 1 - reputation of NECC 1.5% 1.8% 1.3% 1.5% 2.4% 1.5% 1.8% 1.6% 2.6% 1.5% 2.7% Self-improvement 8 3 5 3 2 1 1 - 6 1 1 - 3 3 1 - - 1.7% 1.8% 1.7% 1.5% 2.4% 1.5% 3.0% 1.8% 1.6% 1.7% 2.6% 6.8% 1.5% Other 12 3 8 3 2 1 1 1 5 2 5 - 2 2 1 - 5 2.5% 1.8% 3.0% 1.5% 2.4% 1.5% 3.0% 5.0% 1.5% 3.3% 6.9% 1.8% 4.5% 1.5% 5.9% Don't know / unsure 3 2 1 1 1 - - 1 3 - - - - - 2 - - 0.7% 1.2% 0.4% 0.5% 1.2% 5.0% 1.1% 3.0% Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q25_T Page 53 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q25_T: What are the most important reasons why you chose to take classes at NECC? TOTAL MENTIONED Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 519 402 77 77 - 197 251 65 5 66 115 72 321 173 182 238 75 28 40 35 255 237 86.1% 100.0% 38.3% 100.0% 87.9% 85.9% 85.7% 61.1% 77.2% 86.3% 87.0% 87.4% 85.3% 86.2% 86.1% 88.1% 89.4% 95.2% 86.6% 84.0% 88.8% C i j j u TOTAL ANSWERED 84 - 124 - 124 27 41 11 3 20 18 11 46 30 29 39 10 3 2 5 49 30 13.9% 61.7% 100.0% 12.1% 14.1% 14.3% 38.9% 22.8% 13.7% 13.0% 12.6% 14.7% 13.8% 13.9% 11.9% 10.6% 4.8% 13.4% 16.0% 11.2% f kl v Affordable courses 16 - 24 - 24 4 9 2 - 3 4 4 8 5 5 8 3 - 1 1 12 5 19.4% 19.4% 19.4% 15.0% 23.0% 18.8% 17.2% 22.2% 37.5% 17.6% 18.2% 16.3% 21.1% 26.7% 33.3% 12.5% 23.6% 15.9% Proximity to work and/or 33 - 48 - 48 11 18 2 1 9 7 5 21 9 10 15 5 - 1 3 21 9 home 38.7% 38.7% 38.7% 40.0% 42.6% 18.8% 40.0% 48.3% 37.0% 43.8% 45.6% 31.8% 34.9% 38.6% 46.7% 33.3% 62.5% 43.1% 31.8% h H Flexible scheduling, 9 - 14 - 14 3 5 2 - 4 1 - 7 1 3 4 3 - - 1 5 3 including daytime, 11.3% 11.3% 11.3% 10.0% 11.5% 18.8% 20.7% 7.4% 14.7% 4.5% 9.3% 10.5% 26.7% 12.5% 11.1% 9.1% evening and weekend n Offers the specific 33 - 48 - 48 11 14 5 2 7 9 4 19 11 14 14 3 2 - 1 20 11 courses you are 38.7% 38.7% 38.7% 40.0% 34.4% 50.0% 60.0% 37.9% 48.1% 37.5% 41.2% 36.4% 48.8% 36.8% 26.7% 60.0% 12.5% 41.7% 36.4% interested in t Offers opportunities for 29 - 43 - 43 9 16 2 1 7 6 2 13 14 10 14 3 2 1 1 15 12 advancement and 34.7% 34.7% 34.7% 35.0% 39.3% 18.8% 40.0% 34.5% 33.3% 18.8% 27.9% 45.5% 34.9% 35.1% 26.7% 60.0% 33.3% 12.5% 30.6% 38.6% professional development h m t To gain certification in 12 - 17 - 17 6 3 1 1 2 3 2 7 4 3 6 2 1 - 1 7 3 an occupational field 13.7% 13.7% 13.7% 22.5% 8.2% 12.5% 20.0% 10.3% 14.8% 18.8% 14.7% 13.6% 11.6% 15.8% 20.0% 20.0% 12.5% 13.9% 9.1% g Generally positive 1 - 2 - 2 - 1 - - - - 1 1 - - 1 - - - - 1 1 reputation 1.6% 1.6% 1.6% 3.3% 6.3% 1.5% 1.8% 1.4% 2.3% Other 3 - 4 - 4 1 1 - - 1 - 1 2 1 - 1 1 - 1 2 2 1 3.2% 3.2% 3.2% 5.0% 3.3% 6.9% 6.3% 4.4% 2.3% 3.5% 13.3% 33.3% 37.5% 4.2% 2.3% Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q25_T Page 54 (Continued) RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q25_T: What are the most important reasons why you chose to take classes at NECC? TOTAL MENTIONED Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) Don't know / unsure - - - - - - - - - - - - - - - - - - - - - - Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q25_T Page 55 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q25_T: What are the most important reasons why you chose to take classes at NECC? TOTAL MENTIONED Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 519 205 315 227 99 84 48 52 325 73 93 20 134 55 88 52 99 86.1% 87.0% 85.5% 95.7% 84.4% 76.0% 79.7% 75.6% 90.6% 81.2% 78.4% 74.7% 88.4% 84.3% 83.9% 75.6% 85.4% EFGH JKL P TOTAL ANSWERED 84 30 53 10 18 26 12 17 34 17 26 7 18 10 17 17 17 13.9% 13.0% 14.5% 4.3% 15.6% 24.0% 20.3% 24.4% 9.4% 18.8% 21.6% 25.3% 11.6% 15.7% 16.1% 24.4% 14.6% D D D D I I I M Affordable courses 16 7 9 4 3 5 1 3 5 4 6 1 1 1 3 3 5 19.4% 22.2% 17.7% 40.0% 14.8% 17.9% 11.1% 20.0% 14.0% 24.0% 23.7% 10.0% 7.7% 13.3% 20.0% 20.0% 28.0% eG m Proximity to work and/or 33 11 22 3 8 10 5 6 12 5 12 3 4 4 7 7 8 home 38.7% 35.6% 40.5% 33.3% 44.4% 38.5% 38.9% 36.0% 34.0% 32.0% 44.7% 50.0% 23.1% 40.0% 44.0% 44.0% 48.0% m Flexible scheduling, 9 3 7 - 3 4 1 1 1 2 4 2 2 1 1 2 3 including daytime, 11.3% 8.9% 12.7% 14.8% 15.4% 11.1% 8.0% 4.0% 12.0% 15.8% 30.0% 11.5% 6.7% 8.0% 12.0% 20.0% evening and weekend i i Offers the specific 33 12 21 4 5 9 5 8 10 6 14 3 6 2 7 6 8 courses you are 38.7% 37.8% 39.2% 40.0% 29.6% 35.9% 44.4% 48.0% 30.0% 36.0% 52.6% 40.0% 34.6% 20.0% 40.0% 36.0% 48.0% interested in I n Offers opportunities for 29 14 15 3 7 9 4 5 15 7 7 1 11 3 7 5 3 advancement and 34.7% 46.7% 27.8% 33.3% 37.0% 35.9% 33.3% 32.0% 44.0% 40.0% 26.3% 10.0% 61.5% 26.7% 40.0% 32.0% 20.0% professional development C kL L NPQ To gain certification in 12 2 9 1 3 3 2 3 6 3 1 1 1 2 2 4 1 an occupational field 13.7% 6.7% 17.7% 13.3% 14.8% 10.3% 16.7% 16.0% 18.0% 20.0% 5.3% 10.0% 7.7% 20.0% 12.0% 24.0% 8.0% b k k Generally positive 1 1 1 1 - - - 1 1 1 - - - - - - 1 reputation 1.6% 2.2% 1.3% 6.7% 4.0% 2.0% 4.0% 4.0% Other 3 - 3 - - 2 - 1 1 1 1 - 1 1 1 1 - 3.2% 5.1% 7.7% 4.0% 2.0% 4.0% 5.3% 3.8% 6.7% 4.0% 4.0% Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q25_T Page 56 (Continued) RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q25_T: What are the most important reasons why you chose to take classes at NECC? TOTAL MENTIONED Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) Don't know / unsure - - - - - - - - - - - - - - - - - Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q26_T Page 57 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q26_T: What are the most important reasons why you chose to take classes at NECC? TOTAL MENTIONED Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 551 402 124 - 124 204 267 70 8 68 124 77 323 197 176 267 80 28 38 36 271 251 91.4% 100.0% 61.7% 100.0% 90.9% 91.2% 92.8% 92.2% 79.5% 92.9% 92.7% 88.0% 97.0% 83.0% 96.6% 93.6% 87.2% 90.4% 88.3% 89.1% 93.9% C J J M O O U TOTAL ANSWERED 52 - 77 77 - 20 26 5 1 18 9 6 44 6 36 9 5 4 4 5 33 16 8.6% 38.3% 100.0% 9.1% 8.8% 7.2% 7.8% 20.5% 7.1% 7.3% 12.0% 3.0% 17.0% 3.4% 6.4% 12.8% 9.6% 11.7% 10.9% 6.1% KL N PQ V Affordable courses 6 - 9 9 - 2 3 1 - 2 1 1 4 1 3 1 1 - 1 1 4 2 11.7% 11.7% 11.7% 10.0% 10.5% 25.0% 11.5% 14.3% 11.1% 9.2% 22.2% 9.4% 14.3% 25.0% 16.7% 14.3% 12.2% 12.5% Proximity to work and/or 26 - 38 38 - 10 13 3 - 11 4 5 22 2 18 5 2 2 2 2 20 5 home 49.4% 49.4% 49.4% 50.0% 50.0% 50.0% 61.5% 42.9% 77.8% 50.8% 33.3% 49.1% 57.1% 37.5% 50.0% 50.0% 42.9% 59.2% 33.3% k V Flexible scheduling, 5 - 7 7 - 2 3 - - 3 - - 5 - 3 1 1 1 - 1 3 2 including daytime, 9.1% 9.1% 9.1% 10.0% 10.5% 15.4% 10.8% 9.4% 7.1% 12.5% 16.7% 14.3% 8.2% 12.5% evening and weekend Offers the specific 15 - 22 22 - 5 7 1 1 3 4 3 15 - 10 3 2 2 - 2 10 3 courses you are 28.6% 28.6% 28.6% 26.7% 28.9% 25.0% 100.0% 19.2% 42.9% 44.4% 33.8% 28.3% 28.6% 37.5% 50.0% 42.9% 30.6% 20.8% interested in FGH To meet new people 1 - 2 2 - - 1 - - 1 - - 1 - 1 1 - - - - 1 - 2.6% 2.6% 2.6% 5.3% 3.8% 1.5% 1.9% 7.1% 2.0% To discover new hobbies / 7 - 10 10 - 1 5 1 - 3 1 - 6 - 4 1 1 - - 1 4 1 interests 13.0% 13.0% 13.0% 6.7% 18.4% 12.5% 19.2% 7.1% 13.8% 11.3% 7.1% 25.0% 14.3% 12.2% 8.3% For fun / personal 18 - 27 27 - 9 7 2 - 3 5 1 14 3 12 3 3 2 2 2 9 7 enrichment 35.1% 35.1% 35.1% 46.7% 26.3% 37.5% 19.2% 57.1% 11.1% 32.3% 55.6% 32.1% 28.6% 50.0% 50.0% 50.0% 42.9% 28.6% 45.8% g JL Quality of teachers / 1 - 2 2 - 1 - - - - - - 1 - 1 1 - - - - - 1 staff 2.6% 2.6% 2.6% 6.7% 3.1% 1.9% 7.1% 4.2% Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q26_T Page 58 (Continued) RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q26_T: What are the most important reasons why you chose to take classes at NECC? TOTAL MENTIONED Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) Generally positive 18 - 27 27 - 9 7 2 - 3 5 1 14 3 12 3 3 2 2 2 9 7 reputation 35.1% 35.1% 35.1% 46.7% 26.3% 37.5% 19.2% 57.1% 11.1% 32.3% 55.6% 32.1% 28.6% 50.0% 50.0% 50.0% 42.9% 28.6% 45.8% g JL Other 1 - 2 2 - 1 1 - - - 1 1 1 - 1 - 1 1 - - 1 - 2.6% 2.6% 2.6% 3.3% 2.6% 7.1% 11.1% 3.1% 1.9% 12.5% 16.7% 4.1% Don't know / unsure - - - - - - - - - - - - - - - - - - - - - - Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q26_T Page 59 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q26_T: What are the most important reasons why you chose to take classes at NECC? TOTAL MENTIONED Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 551 222 329 237 115 102 51 40 349 88 93 13 150 61 94 60 96 91.4% 94.5% 89.3% 99.7% 97.7% 92.6% 84.2% 58.0% 97.2% 97.7% 78.4% 46.9% 98.7% 94.8% 89.1% 86.3% 83.0% C FGH fGH H H KL KL L OPQ pQ TOTAL ANSWERED 52 13 39 1 3 8 9 29 10 2 26 14 2 3 12 9 20 8.6% 5.5% 10.7% 0.3% 2.3% 7.4% 15.8% 42.0% 2.8% 2.3% 21.6% 53.1% 1.3% 5.2% 10.9% 13.7% 17.0% B De DE DEFG IJ IJK M Mn MN Affordable courses 6 1 5 1 1 1 1 3 1 1 2 2 - 1 3 1 1 11.7% 5.3% 13.8% 100.0% 25.0% 8.3% 7.1% 9.3% 13.3% 33.3% 7.9% 14.3% 20.0% 23.5% 7.1% 6.9% EFGH Proximity to work and/or 26 5 20 1 1 5 5 14 6 1 14 4 1 2 5 6 12 home 49.4% 42.1% 51.7% 100.0% 50.0% 58.3% 50.0% 48.8% 60.0% 66.7% 55.3% 28.6% 33.3% 60.0% 41.2% 64.3% 58.6% EFGH l L Flexible scheduling, 5 2 3 - 1 1 1 1 1 - 3 1 - - - 1 3 including daytime, 9.1% 15.8% 6.9% 25.0% 8.3% 14.3% 4.7% 6.7% 10.5% 9.5% 14.3% 13.8% evening and weekend Offers the specific 15 6 9 - 1 1 3 9 4 1 5 5 - 1 3 3 5 courses you are 28.6% 47.4% 22.4% 50.0% 16.7% 28.6% 32.6% 40.0% 33.3% 21.1% 33.3% 40.0% 23.5% 28.6% 27.6% interested in C To meet new people 1 - 1 - - - 1 1 1 - 1 - - - - 1 1 2.6% 3.4% 7.1% 2.3% 6.7% 2.6% 7.1% 3.4% To discover new hobbies / 7 2 5 - - - 1 5 1 - 3 3 - - - 1 5 interests 13.0% 15.8% 12.1% 7.1% 16.3% 6.7% 13.2% 19.0% 7.1% 27.6% p For fun / personal 18 5 14 - 1 3 3 9 3 1 7 6 1 1 4 2 7 enrichment 35.1% 36.8% 34.5% 25.0% 41.7% 35.7% 32.6% 33.3% 66.7% 28.9% 42.9% 33.3% 40.0% 35.3% 21.4% 37.9% Quality of teachers / 1 - 1 - - - - 1 1 - 1 - - - 1 - - staff 2.6% 3.4% 4.7% 6.7% 2.6% 11.8% Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q26_T Page 60 (Continued) RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q26_T: What are the most important reasons why you chose to take classes at NECC? TOTAL MENTIONED Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) Generally positive 18 5 14 - 1 3 3 9 3 1 7 6 1 1 4 2 7 reputation 35.1% 36.8% 34.5% 25.0% 41.7% 35.7% 32.6% 33.3% 66.7% 28.9% 42.9% 33.3% 40.0% 35.3% 21.4% 37.9% Other 1 - 1 - - 1 - - - - 1 1 - - 1 1 - 2.6% 3.4% 16.7% 2.6% 4.8% 5.9% 7.1% Don't know / unsure - - - - - - - - - - - - - - - - - Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q27 Page 61 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q27: How would you rate NECC in terms of having a convenient location? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Absolutely perfect 238 159 79 30 49 127 88 22 - 44 57 30 166 61 83 116 33 10 15 18 133 90 39.5% 39.6% 39.3% 39.0% 39.5% 56.8% 30.0% 29.0% 51.3% 42.9% 36.7% 45.2% 30.0% 39.3% 41.7% 38.7% 31.0% 35.2% 44.6% 43.8% 33.8% Close to perfect 158 103 56 24 32 50 90 15 2 19 41 24 94 53 62 72 15 11 12 7 84 67 26.1% 25.6% 27.9% 31.2% 25.8% 22.3% 30.8% 19.2% 23.3% 21.8% 30.5% 29.3% 25.6% 25.9% 29.4% 25.9% 17.4% 35.0% 27.4% 18.2% 27.6% 25.0% Higher than average 124 84 39 16 23 29 76 16 3 17 20 14 73 47 40 57 24 6 10 7 51 65 20.6% 20.9% 19.4% 20.8% 18.5% 12.8% 25.9% 21.8% 34.5% 19.7% 14.7% 17.0% 19.9% 23.1% 18.8% 20.4% 28.7% 18.8% 23.7% 18.2% 16.7% 24.5% What’s standard for a 70 47 23 7 16 14 35 19 2 6 15 13 30 34 24 27 9 5 3 6 34 35 good community college 11.6% 11.7% 11.4% 9.1% 12.9% 6.4% 11.9% 25.4% 21.1% 6.4% 11.5% 16.2% 8.3% 16.6% 11.3% 9.9% 11.1% 15.2% 8.3% 16.1% 11.3% 13.0% Somewhat lower than 6 5 1 - 1 1 3 2 - 1 - - 2 4 2 2 2 - 1 1 1 6 average 1.1% 1.2% 0.5% 0.8% 0.3% 1.2% 3.1% 0.8% 0.6% 2.0% 0.9% 0.8% 2.7% 2.8% 2.9% 0.2% 2.2% Much lower than average 3 2 1 - 1 - 1 1 1 - - 1 1 1 - 2 - - 1 - 1 1 0.5% 0.5% 0.5% 0.8% 0.2% 1.5% 13.3% 0.8% 0.3% 0.6% 0.8% 2.8% 0.2% 0.4% Awful 1 - 1 - 1 1 - - - - 1 - - 1 1 - - - - - 1 - 0.1% 0.5% 0.8% 0.3% 0.5% 0.3% 0.3% 0.2% Refused / does not apply 3 2 1 - 1 2 - - 1 - - - - 3 - 1 1 - - - - 3 0.5% 0.5% 0.5% 0.8% 1.0% 7.8% 1.5% 0.4% 1.4% 1.1% MEAN 600 400 200 77 123 222 292 76 8 86 133 83 367 200 211 276 84 32 42 40 304 264 5.90 5.90 5.91 6.00 5.85 6.29 5.76 5.41 4.59 6.16 6.03 5.84 6.06 5.63 5.94 5.96 5.79 5.82 5.76 5.86 6.02 5.75 GHI HI i l N V Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q27 Page 62 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q27: How would you rate NECC in terms of having a convenient location? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Absolutely perfect 238 87 151 89 52 45 24 26 158 33 37 9 74 26 39 32 39 39.5% 37.1% 41.0% 37.6% 44.1% 40.8% 40.3% 37.8% 44.0% 36.3% 31.2% 33.2% 48.4% 39.7% 36.7% 46.7% 33.3% Close to perfect 158 57 101 65 30 24 13 24 93 23 29 9 32 14 37 15 32 26.1% 24.2% 27.4% 27.3% 25.6% 21.7% 21.3% 34.2% 26.0% 25.1% 24.5% 34.7% 21.2% 21.0% 35.2% 21.5% 27.4% Higher than average 124 59 65 56 20 22 12 11 68 20 29 6 26 15 19 14 30 20.6% 25.0% 17.7% 23.6% 16.9% 20.1% 19.2% 15.8% 18.9% 22.6% 24.3% 22.0% 17.1% 22.9% 18.4% 19.5% 25.5% What’s standard for a 70 27 43 21 15 15 11 8 37 9 19 3 18 8 7 6 14 good community college 11.6% 11.6% 11.7% 8.8% 12.4% 13.6% 18.1% 11.2% 10.2% 10.6% 16.0% 10.1% 11.7% 12.9% 6.8% 8.9% 12.1% Somewhat lower than 6 3 3 3 1 2 - - 3 2 1 - 2 1 1 1 - average 1.1% 1.3% 0.9% 1.3% 1.0% 2.1% 0.8% 2.6% 1.0% 1.2% 1.8% 1.1% 1.7% Much lower than average 3 1 2 1 - 1 - 1 - 1 2 - - - 1 - 2 0.5% 0.3% 0.6% 0.5% 1.1% 1.0% 0.8% 2.0% 1.1% 1.6% Awful 1 1 - - - 1 - - - 1 - - 1 - - - - 0.1% 0.3% 0.6% 0.8% 0.4% Refused / does not apply 3 1 2 2 - - 1 - 1 1 1 - - 1 1 1 - 0.5% 0.3% 0.6% 1.0% 1.1% 0.2% 1.3% 1.0% 1.8% 0.6% 1.7% MEAN 600 234 366 235 117 110 59 69 358 89 118 27 152 64 104 68 116 5.90 5.82 5.95 5.91 6.00 5.80 5.85 5.96 6.02 5.78 5.64 5.91 6.02 5.85 5.97 6.04 5.77 jK q Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q28 Page 63 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q28: How would you rate NECC in terms of having class times that conveniently fit into your schedule? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Absolutely perfect 201 135 65 23 42 118 69 12 1 31 55 29 127 60 67 108 21 10 11 14 117 75 33.3% 33.6% 32.3% 29.9% 33.9% 52.7% 23.5% 15.3% 13.3% 36.6% 41.2% 35.0% 34.8% 29.7% 31.7% 39.1% 24.4% 30.4% 25.3% 34.8% 38.4% 28.0% Close to perfect 171 109 65 30 35 49 97 24 1 29 36 25 114 48 72 68 22 8 14 11 90 75 28.3% 27.1% 32.3% 39.0% 28.2% 22.0% 33.2% 31.4% 7.8% 33.3% 26.6% 30.5% 31.2% 23.8% 34.1% 24.4% 25.4% 26.1% 32.9% 28.1% 29.5% 28.2% Higher than average 128 89 36 13 23 38 72 16 2 17 30 14 75 45 34 63 26 7 9 6 61 56 21.2% 22.1% 17.9% 16.9% 18.5% 16.8% 24.7% 21.2% 21.1% 19.2% 22.2% 17.2% 20.5% 22.0% 16.1% 22.7% 30.4% 22.5% 20.9% 13.7% 19.9% 21.2% What's standard for a 82 54 28 9 19 13 45 19 4 7 11 11 39 38 33 28 13 6 7 8 29 48 good community college 13.5% 13.4% 13.9% 11.7% 15.3% 5.7% 15.2% 25.8% 44.4% 8.0% 8.1% 13.6% 10.7% 18.8% 15.6% 10.2% 15.4% 17.3% 16.6% 18.9% 9.6% 17.9% Somewhat lower than 12 9 2 1 1 1 8 2 1 1 3 1 5 6 5 5 1 1 2 - 5 7 average 2.0% 2.2% 1.0% 1.3% 0.8% 0.5% 2.6% 2.4% 13.3% 1.4% 1.9% 1.4% 1.5% 3.2% 2.2% 1.9% 0.8% 3.6% 4.4% 1.6% 2.6% Much lower than average - - - - - - - - - - - - - - - - - - - - - - Awful 2 2 - - - - - 2 - - - - 1 1 - - - - - - - 2 0.4% 0.5% 3.1% 0.3% 0.6% 0.9% Refused / does not apply 8 4 5 1 4 5 2 1 - 1 - 2 4 4 1 4 3 - - 2 3 4 1.3% 1.0% 2.5% 1.3% 3.2% 2.4% 0.7% 0.9% 1.6% 2.2% 1.1% 2.0% 0.3% 1.6% 3.5% 4.6% 1.1% 1.4% MEAN 595 398 196 76 120 219 290 75 9 85 133 81 363 199 211 273 82 32 42 39 301 263 5.77 5.75 5.83 5.86 5.82 6.24 5.60 5.19 4.63 5.97 5.97 5.86 5.87 5.57 5.78 5.90 5.59 5.62 5.58 5.82 5.95 5.58 GHI HI N Q V Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q28 Page 64 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q28: How would you rate NECC in terms of having class times that conveniently fit into your schedule? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Absolutely perfect 201 73 127 88 46 32 16 18 137 21 32 9 64 19 33 24 33 33.3% 31.3% 34.6% 37.0% 38.8% 28.7% 26.0% 26.5% 38.1% 23.7% 27.0% 33.2% 41.9% 29.6% 31.4% 34.4% 28.3% Close to perfect 171 70 100 66 28 34 20 20 98 28 33 8 42 21 36 9 33 28.3% 29.9% 27.3% 27.7% 24.0% 31.3% 33.7% 28.6% 27.4% 31.2% 27.8% 29.6% 27.9% 31.7% 34.3% 13.5% 28.2% Higher than average 128 51 77 46 21 22 15 20 64 24 31 7 28 15 22 17 21 21.2% 21.7% 20.9% 19.4% 17.9% 20.1% 24.7% 29.1% 17.8% 26.5% 25.8% 27.1% 18.5% 23.7% 21.1% 24.1% 18.5% What's standard for a 82 34 47 32 18 14 8 9 49 11 17 3 14 8 9 16 25 good community college 13.5% 14.7% 12.8% 13.5% 15.2% 12.8% 12.6% 13.1% 13.7% 12.6% 14.7% 10.1% 9.4% 12.9% 8.6% 23.6% 21.9% Somewhat lower than 12 6 6 3 3 2 1 2 8 2 2 - 3 1 3 1 1 average 2.0% 2.6% 1.6% 1.5% 3.0% 1.7% 1.9% 2.7% 2.1% 2.6% 1.5% 2.3% 1.0% 2.9% 1.7% 1.0% Much lower than average - - - - - - - - - - - - - - - - - Awful 2 - 2 - - 2 - - 2 - - - - - 1 - - 0.4% 0.6% 2.1% 0.6% 1.1% Refused / does not apply 8 - 8 2 1 4 1 - 1 3 4 - - 1 1 2 2 1.3% 2.2% 1.0% 1.2% 3.3% 1.1% 0.3% 3.3% 3.3% 1.0% 0.6% 2.6% 2.0% MEAN 595 235 360 235 116 106 59 69 358 87 115 27 152 64 104 68 113 5.77 5.73 5.80 5.86 5.81 5.66 5.70 5.63 5.83 5.63 5.66 5.86 5.98 5.77 5.79 5.57 5.62 PQ Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q29 Page 65 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q29: How would you rate NECC in terms of the ease of enrolling in classes? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Absolutely perfect 221 144 80 39 41 126 79 15 - 36 53 36 143 70 81 102 31 13 15 18 126 91 36.7% 35.8% 39.8% 50.6% 33.1% 56.3% 27.0% 19.5% 41.5% 39.4% 43.7% 38.9% 34.6% 38.1% 36.7% 36.3% 39.8% 34.7% 43.4% 41.4% 34.3% Close to perfect 181 123 56 19 37 52 108 20 1 21 49 24 114 55 59 91 23 9 15 17 94 74 30.0% 30.6% 27.9% 24.7% 29.8% 23.0% 36.9% 26.5% 13.3% 24.9% 36.9% 28.3% 31.1% 27.2% 27.9% 32.7% 27.4% 29.8% 36.1% 42.9% 31.0% 27.6% Higher than average 109 74 34 12 22 31 60 17 1 18 19 9 60 42 40 42 19 6 8 3 45 55 18.1% 18.4% 16.9% 15.6% 17.7% 13.8% 20.5% 22.4% 13.3% 20.5% 14.2% 10.6% 16.3% 20.6% 19.0% 15.3% 22.2% 18.8% 18.2% 6.2% 14.9% 20.6% What’s standard for a 74 50 24 5 19 14 39 18 3 11 12 12 41 29 25 35 10 3 3 2 34 36 good community college 12.3% 12.4% 11.9% 6.5% 15.3% 6.1% 13.5% 23.8% 36.7% 12.4% 8.6% 14.4% 11.2% 14.3% 11.7% 12.7% 11.9% 7.9% 8.3% 4.6% 11.2% 13.3% Somewhat lower than 9 5 4 1 3 1 3 3 1 1 1 2 4 4 6 1 1 1 - 1 4 5 average 1.4% 1.2% 2.0% 1.3% 2.4% 0.3% 1.0% 4.6% 7.8% 0.8% 0.9% 2.2% 1.0% 1.8% 2.6% 0.4% 1.4% 3.6% 2.9% 1.2% 1.8% Much lower than average 1 - 2 1 1 - - - 1 - - 1 1 - 1 - 1 - - - 1 - 0.2% 1.0% 1.3% 0.8% 15.5% 0.8% 0.2% 0.3% 0.8% 0.2% Awful - - - - - - - - - - - - - - - - - - - - - - Refused / does not apply 8 6 1 - 1 1 3 2 1 - - - 5 3 1 6 - - 1 - - 6 1.3% 1.5% 0.5% 0.8% 0.5% 1.0% 3.1% 13.3% 1.3% 1.5% 0.3% 2.1% 2.8% 2.4% MEAN 596 396 200 77 123 223 289 73 8 86 133 83 362 200 211 271 85 32 41 40 304 260 5.89 5.89 5.89 6.13 5.74 6.30 5.76 5.33 4.01 5.94 6.05 5.94 5.96 5.80 5.87 5.95 5.83 5.94 6.00 6.19 5.99 5.81 E GHI HI I n v Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q29 Page 66 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q29: How would you rate NECC in terms of the ease of enrolling in classes? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Absolutely perfect 221 78 144 84 44 46 21 24 144 26 42 8 63 21 38 27 36 36.7% 33.1% 39.0% 35.6% 37.3% 41.4% 35.2% 34.1% 40.2% 28.6% 35.0% 30.3% 41.7% 32.8% 36.5% 38.6% 30.8% Close to perfect 181 75 106 77 36 29 16 20 105 36 29 8 45 16 34 13 40 30.0% 31.8% 28.8% 32.5% 30.3% 26.7% 26.8% 29.1% 29.2% 40.3% 24.3% 31.4% 29.4% 25.0% 32.6% 19.0% 34.7% Higher than average 109 51 58 43 15 18 15 15 61 14 25 7 22 16 15 14 20 18.1% 21.7% 15.8% 17.9% 12.9% 16.4% 25.8% 22.3% 17.0% 15.2% 21.3% 24.5% 14.3% 24.4% 14.3% 20.5% 17.3% What’s standard for a 74 26 48 26 19 16 6 8 41 11 19 2 18 10 16 12 15 good community college 12.3% 11.1% 13.1% 10.8% 16.3% 14.4% 10.0% 10.9% 11.5% 12.6% 15.6% 6.9% 11.6% 15.0% 14.9% 17.3% 13.0% Somewhat lower than 9 3 6 4 2 1 1 1 4 1 3 1 1 1 1 3 2 average 1.4% 1.3% 1.5% 1.8% 1.6% 1.1% 1.1% 1.0% 1.2% 1.3% 2.1% 2.5% 0.8% 1.8% 0.6% 3.6% 1.6% Much lower than average 1 1 - - - - 1 1 1 - 1 - - 1 - - 1 0.2% 0.6% 1.1% 1.0% 0.2% 0.6% 1.0% 0.6% Awful - - - - - - - - - - - - - - - - - Refused / does not apply 8 1 6 3 2 - - 1 2 2 1 1 3 - 1 1 2 1.3% 0.5% 1.8% 1.5% 1.6% 1.7% 0.6% 2.0% 1.0% 4.3% 2.3% 1.1% 1.0% 2.0% MEAN 596 234 362 234 116 110 60 68 357 88 118 26 149 65 104 69 113 5.89 5.83 5.92 5.91 5.87 5.93 5.81 5.83 5.96 5.84 5.74 5.84 6.02 5.69 5.90 5.72 5.80 k np Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q30 Page 67 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q30: How would you rate NECC in terms of being able to get into the courses you want, without them being cancelled or filled? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Absolutely perfect 176 114 64 28 36 106 59 10 - 31 46 31 117 48 63 84 25 10 13 11 108 62 29.1% 28.4% 31.8% 36.4% 29.0% 47.4% 20.1% 13.5% 36.0% 34.2% 37.6% 31.8% 23.6% 29.7% 30.4% 29.5% 31.9% 32.0% 26.1% 35.5% 23.2% Close to perfect 159 107 51 19 32 52 89 18 - 21 43 20 112 39 55 76 18 9 13 10 85 66 26.3% 26.6% 25.4% 24.7% 25.8% 23.2% 30.3% 24.1% 24.0% 32.3% 24.1% 30.5% 19.3% 26.1% 27.3% 21.7% 29.2% 30.1% 24.0% 28.0% 24.8% Higher than average 123 85 36 13 23 38 69 11 4 17 21 12 57 58 35 58 25 2 6 6 50 59 20.4% 21.1% 17.9% 16.9% 18.5% 16.8% 23.5% 15.0% 47.8% 19.2% 16.0% 15.0% 15.6% 28.5% 16.7% 21.0% 29.1% 6.4% 15.4% 13.7% 16.6% 22.0% What’s standard for a 116 78 38 11 27 23 67 23 3 11 21 18 61 50 45 47 13 8 8 13 50 65 good community college 19.3% 19.4% 18.9% 14.3% 21.8% 10.4% 22.8% 30.3% 31.1% 12.8% 15.7% 21.1% 16.6% 24.4% 21.2% 17.1% 15.4% 25.2% 19.3% 33.3% 16.3% 24.3% Somewhat lower than 14 10 3 1 2 1 5 8 - 3 2 1 12 2 6 5 2 - 1 1 6 7 average 2.3% 2.5% 1.5% 1.3% 1.6% 0.3% 1.7% 10.8% 4.1% 1.7% 0.8% 3.2% 0.9% 2.8% 1.9% 2.7% 1.6% 2.9% 2.1% 2.7% Much lower than average 4 3 1 - 1 - 1 2 1 - - - - 3 2 1 1 2 - - - 3 0.7% 0.7% 0.5% 0.8% 0.4% 3.1% 7.8% 1.7% 1.1% 0.4% 0.8% 7.3% 1.3% Awful 2 2 - - - - - 1 1 - - - - 2 2 - - - - - - 2 0.4% 0.5% 1.5% 13.3% 1.1% 1.1% 0.9% Refused / does not apply 9 3 8 5 3 4 3 1 - 3 - 1 8 1 3 5 1 - 1 - 5 2 1.5% 0.7% 4.0% 6.5% 2.4% 1.9% 1.2% 1.8% 3.9% 1.4% 2.2% 0.3% 1.3% 1.7% 0.8% 1.6% 1.5% 0.8% MEAN 594 399 193 72 121 220 289 74 9 83 133 82 358 203 209 272 85 32 41 40 299 265 5.58 5.55 5.68 5.86 5.58 6.09 5.44 4.84 3.92 5.78 5.82 5.78 5.73 5.31 5.52 5.67 5.58 5.46 5.73 5.37 5.80 5.34 GHI HI i N V Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q30 Page 68 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q30: How would you rate NECC in terms of being able to get into the courses you want, without them being cancelled or filled? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Absolutely perfect 176 65 111 64 36 37 16 20 105 26 36 7 46 19 27 20 34 29.1% 27.6% 30.1% 27.0% 30.9% 33.2% 26.5% 28.9% 29.1% 29.3% 30.5% 25.3% 30.4% 29.2% 25.9% 28.2% 29.1% Close to perfect 159 63 96 69 28 32 17 11 104 22 23 6 47 14 31 11 30 26.3% 26.9% 26.0% 29.1% 24.1% 29.1% 28.2% 15.4% 29.1% 24.4% 19.6% 21.3% 31.1% 21.4% 29.2% 16.5% 25.9% Higher than average 123 51 72 52 22 15 15 18 66 22 29 7 30 16 14 15 26 20.4% 21.7% 19.6% 22.0% 18.5% 14.0% 25.0% 25.4% 18.3% 24.2% 24.0% 27.1% 19.9% 25.5% 13.6% 21.2% 22.7% What’s standard for a 116 48 68 42 23 25 11 14 71 18 21 5 23 14 27 21 18 good community college 19.3% 20.4% 18.6% 17.5% 19.5% 22.4% 18.4% 20.1% 19.7% 19.5% 17.9% 17.0% 15.4% 22.2% 25.4% 30.5% 15.2% Somewhat lower than 14 2 12 7 3 1 1 1 7 2 3 1 1 1 3 1 4 average 2.3% 0.8% 3.2% 2.9% 3.0% 0.6% 1.9% 2.0% 1.9% 2.6% 2.1% 2.5% 0.8% 1.8% 3.3% 2.0% 3.6% Much lower than average 4 3 1 1 1 - - 2 2 - 2 - - - - - 3 0.7% 1.3% 0.3% 0.5% 1.0% 2.7% 0.5% 2.0% 2.6% Awful 2 2 - 1 1 - - - 2 - - - 1 - - 1 - 0.4% 1.0% 0.5% 1.0% 0.6% 0.8% 1.7% Refused / does not apply 9 1 8 1 3 1 - 4 3 - 5 2 3 - 3 - 1 1.5% 0.3% 2.2% 0.5% 2.1% 0.6% 5.6% 0.7% 3.8% 6.9% 1.7% 2.6% 1.0% MEAN 594 234 360 236 115 109 60 65 356 90 114 25 150 65 102 69 114 5.58 5.53 5.62 5.57 5.55 5.72 5.59 5.44 5.60 5.58 5.55 5.53 5.73 5.54 5.50 5.32 5.54 P Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q31 Page 69 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q31: How would you rate NECC in terms of having class sizes that are small? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Absolutely perfect 182 116 69 37 32 104 61 15 1 31 44 31 123 48 62 84 30 9 8 18 108 67 30.1% 28.9% 34.3% 48.1% 25.8% 46.4% 21.0% 20.1% 13.3% 36.2% 33.0% 37.8% 33.6% 23.6% 29.4% 30.4% 35.0% 26.7% 19.8% 43.9% 35.5% 25.2% Close to perfect 149 100 48 16 32 56 76 16 - 20 35 24 100 42 52 73 17 8 10 11 80 60 24.7% 24.9% 23.9% 20.8% 25.8% 25.1% 26.2% 21.3% 23.7% 26.1% 29.5% 27.2% 20.5% 24.5% 26.5% 20.3% 24.0% 23.0% 26.9% 26.3% 22.6% Higher than average 102 70 31 13 18 24 63 12 3 19 21 11 56 38 37 44 18 5 9 5 51 46 17.0% 17.4% 15.4% 16.9% 14.5% 10.5% 21.5% 15.4% 34.5% 21.9% 15.8% 13.0% 15.2% 18.8% 17.7% 15.9% 21.1% 16.7% 22.5% 11.5% 16.7% 17.2% What’s standard for a 128 89 36 7 29 28 72 24 3 12 26 11 67 57 48 56 14 8 10 5 49 69 good community college 21.2% 22.1% 17.9% 9.1% 23.4% 12.5% 24.5% 31.5% 36.7% 14.4% 19.6% 13.0% 18.2% 28.0% 22.5% 20.1% 16.6% 25.2% 24.8% 13.2% 16.2% 25.8% Somewhat lower than 9 6 3 - 3 - 5 2 1 - 1 - 3 5 1 5 2 - 1 1 1 8 average 1.5% 1.5% 1.5% 2.4% 1.8% 3.1% 15.5% 0.5% 1.0% 2.4% 0.5% 1.9% 2.2% 2.8% 2.9% 0.2% 2.9% Much lower than average 4 3 1 1 - - 3 1 - - - 2 2 2 2 2 - 1 1 - 2 1 0.7% 0.7% 0.5% 1.3% 1.0% 1.5% 2.2% 0.5% 1.1% 1.1% 0.7% 3.6% 1.6% 0.6% 0.4% Awful 2 2 - - - 1 1 - - - 1 1 2 - 1 1 - - - - 2 - 0.4% 0.5% 0.5% 0.4% 0.9% 1.4% 0.6% 0.5% 0.4% 0.8% Refused / does not apply 27 16 13 3 10 11 11 5 - 3 6 3 14 11 8 11 4 1 2 1 11 15 4.5% 4.0% 6.5% 3.9% 8.1% 5.1% 3.7% 7.1% 3.7% 4.1% 3.0% 3.7% 5.6% 3.7% 4.1% 4.9% 3.6% 5.5% 1.7% 3.7% 5.8% MEAN 576 386 188 74 114 213 282 70 9 83 128 81 353 192 204 266 81 31 40 40 293 251 5.60 5.55 5.75 6.08 5.54 6.09 5.37 5.21 4.59 5.85 5.71 5.82 5.73 5.33 5.56 5.62 5.73 5.43 5.29 5.97 5.79 5.43 b E GHI i N rS V Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q31 Page 70 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q31: How would you rate NECC in terms of having class sizes that are small? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Absolutely perfect 182 65 117 75 34 33 14 23 113 22 34 10 49 18 29 20 30 30.1% 27.6% 31.7% 31.6% 28.8% 29.6% 24.0% 32.8% 31.4% 24.5% 28.5% 37.2% 32.3% 28.4% 27.2% 28.7% 25.6% Close to perfect 149 57 92 63 23 28 20 14 89 26 29 3 40 15 28 16 29 24.7% 24.1% 25.0% 26.5% 19.3% 25.3% 33.1% 19.7% 24.9% 28.4% 24.2% 10.1% 26.0% 23.2% 26.3% 22.9% 25.3% Higher than average 102 47 55 30 23 22 9 16 57 17 19 8 29 11 15 14 15 17.0% 20.0% 15.0% 12.5% 19.7% 20.0% 14.5% 22.8% 15.9% 19.3% 15.9% 29.6% 19.2% 16.8% 14.3% 20.5% 13.3% What’s standard for a 128 56 72 57 24 20 14 12 79 18 23 6 22 16 29 13 33 good community college 21.2% 23.9% 19.4% 24.1% 20.9% 18.4% 23.4% 17.2% 22.0% 20.6% 19.5% 23.1% 14.7% 24.4% 27.4% 19.2% 28.8% Somewhat lower than 9 4 5 5 2 2 - 1 7 1 1 - 2 3 - 1 1 average 1.5% 1.8% 1.3% 2.0% 1.6% 1.7% 1.0% 1.9% 1.3% 1.0% 1.5% 5.4% 1.0% 1.2% Much lower than average 4 - 4 1 1 - - 2 2 - 2 - 2 - - - 2 0.7% 1.1% 0.5% 1.0% 2.7% 0.6% 1.5% 1.5% 1.6% Awful 2 - 2 1 - - 1 - 2 - - - 2 - - - - 0.4% 0.6% 0.5% 1.9% 0.6% 1.5% Refused / does not apply 27 6 21 6 10 6 2 3 10 5 11 - 5 1 5 5 5 4.5% 2.6% 5.8% 2.4% 8.8% 5.0% 3.1% 3.9% 2.7% 5.9% 9.4% 3.2% 1.8% 4.8% 7.7% 4.2% MEAN 576 229 347 232 107 105 58 67 349 85 108 27 147 64 100 64 111 5.60 5.53 5.64 5.60 5.55 5.66 5.52 5.61 5.59 5.58 5.61 5.61 5.64 5.46 5.56 5.64 5.42 Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q32 Page 71 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q32: How would you rate NECC in terms of offering a wide variety of courses? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Absolutely perfect 168 115 51 24 27 104 54 9 1 31 46 23 115 43 55 81 23 11 12 10 101 62 27.9% 28.6% 25.4% 31.2% 21.8% 46.4% 18.4% 11.3% 13.3% 36.3% 34.7% 27.2% 31.4% 21.3% 26.1% 29.4% 27.5% 33.4% 27.6% 24.0% 33.4% 23.2% Close to perfect 149 97 53 14 39 47 85 16 - 16 39 24 95 45 41 88 15 5 12 9 79 60 24.6% 24.1% 26.4% 18.2% 31.5% 20.8% 29.0% 21.7% 18.3% 29.1% 29.1% 25.8% 22.1% 19.5% 31.7% 17.8% 16.7% 28.5% 22.8% 25.9% 22.4% Higher than average 121 79 43 19 24 39 70 11 2 21 27 11 67 46 44 52 21 3 9 7 58 55 20.0% 19.7% 21.4% 24.7% 19.4% 17.2% 23.9% 14.1% 21.1% 24.0% 20.1% 12.8% 18.3% 22.9% 20.7% 18.7% 24.6% 10.0% 21.4% 16.5% 19.1% 20.8% What’s standard for a 127 88 37 13 24 24 73 28 1 12 20 17 70 51 53 48 18 11 9 12 49 70 good community college 21.1% 21.9% 18.4% 16.9% 19.4% 10.6% 25.0% 37.7% 7.8% 14.2% 14.7% 20.0% 19.1% 25.2% 25.1% 17.3% 21.7% 34.0% 20.9% 30.5% 16.0% 26.4% Somewhat lower than 12 9 3 1 2 1 5 3 3 2 - 3 5 8 8 1 2 1 - 1 6 7 average 2.1% 2.2% 1.5% 1.3% 1.6% 0.6% 1.6% 4.6% 34.5% 2.7% 4.2% 1.3% 3.9% 3.9% 0.4% 2.7% 2.1% 2.9% 1.9% 2.5% Much lower than average 4 2 2 - 2 - 1 1 1 - - 1 2 1 1 1 1 1 - - 1 2 0.6% 0.5% 1.0% 1.6% 0.4% 1.5% 15.5% 0.8% 0.5% 0.6% 0.5% 0.2% 0.8% 3.6% 0.2% 0.9% Awful - - - - - - - - - - - - - - - - - - - - - - Refused / does not apply 22 12 12 6 6 10 5 7 1 4 2 5 13 8 9 6 4 - 1 1 11 10 3.7% 3.0% 6.0% 7.8% 4.8% 4.3% 1.7% 9.1% 7.8% 4.5% 1.4% 5.8% 3.6% 4.1% 4.1% 2.2% 4.9% 1.6% 3.4% 3.5% 3.9% MEAN 581 390 189 71 118 214 288 69 8 82 132 78 354 195 203 271 81 32 41 39 293 256 5.55 5.55 5.56 5.66 5.50 6.06 5.37 4.92 3.95 5.75 5.85 5.56 5.68 5.31 5.39 5.73 5.45 5.34 5.64 5.36 5.75 5.36 GHI HI I l N Oq V Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q32 Page 72 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q32: How would you rate NECC in terms of offering a wide variety of courses? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Absolutely perfect 168 56 112 72 31 34 14 15 115 22 27 3 47 19 30 18 24 27.9% 23.8% 30.5% 30.4% 26.2% 31.0% 22.6% 20.9% 31.9% 25.0% 22.3% 10.1% 31.2% 29.6% 29.0% 25.8% 20.9% Close to perfect 149 54 94 63 34 29 9 11 96 21 26 5 44 11 29 17 26 24.6% 23.1% 25.6% 26.5% 29.3% 26.3% 15.2% 16.5% 26.7% 23.8% 21.7% 17.0% 29.2% 16.3% 27.8% 24.5% 22.1% Higher than average 121 51 70 47 17 17 17 23 70 17 22 11 25 12 21 14 32 20.0% 21.7% 19.0% 19.9% 14.1% 15.3% 28.1% 33.0% 19.5% 18.7% 18.7% 39.7% 16.3% 18.3% 19.7% 19.8% 27.3% What’s standard for a 127 58 70 43 30 26 14 12 62 27 29 6 25 21 18 16 25 good community college 21.1% 24.5% 18.9% 18.1% 25.4% 23.7% 23.1% 17.7% 17.2% 29.6% 24.5% 23.1% 16.6% 31.9% 16.7% 23.6% 21.5% Somewhat lower than 12 5 7 7 1 1 1 3 9 1 1 1 3 - 5 1 3 average 2.1% 2.3% 1.9% 2.9% 1.0% 0.6% 1.9% 3.6% 2.5% 1.3% 1.0% 5.1% 2.3% 4.4% 1.0% 2.2% Much lower than average 4 3 1 1 1 - - 1 2 - 1 1 - - 2 - 1 0.6% 1.3% 0.2% 0.5% 1.0% 2.0% 0.5% 1.0% 2.5% 1.7% 0.6% Awful - - - - - - - - - - - - - - - - - Refused / does not apply 22 8 14 4 3 3 6 4 6 1 13 1 7 3 1 4 6 3.7% 3.3% 3.9% 1.8% 3.0% 3.1% 9.2% 6.3% 1.7% 1.5% 10.8% 2.5% 4.4% 3.9% 0.6% 5.3% 5.4% MEAN 581 227 354 233 114 107 54 65 353 88 106 26 145 62 104 66 109 5.55 5.39 5.66 5.63 5.53 5.66 5.37 5.29 5.68 5.42 5.41 4.96 5.74 5.45 5.55 5.53 5.38 B H H jKL l l Q Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q33 Page 73 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q33: How would you rate NECC in terms of having great instructors? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Absolutely perfect 190 126 65 30 35 123 58 9 - 33 53 26 131 47 63 93 30 10 11 14 113 67 31.6% 31.3% 32.3% 39.0% 28.2% 54.8% 19.9% 11.9% 37.9% 39.6% 31.4% 35.8% 23.3% 29.8% 33.5% 35.2% 31.9% 25.3% 34.0% 37.1% 25.3% Close to perfect 168 118 46 14 32 50 99 18 1 16 39 30 103 56 60 85 17 6 14 16 84 75 27.9% 29.4% 22.9% 18.2% 25.8% 22.3% 33.7% 23.6% 13.3% 18.1% 28.9% 35.9% 28.2% 27.8% 28.4% 30.8% 20.3% 20.4% 34.0% 39.6% 27.7% 28.3% Higher than average 134 89 45 17 28 36 82 14 - 22 22 12 75 53 45 54 28 11 9 5 55 70 22.2% 22.1% 22.4% 22.1% 22.6% 16.2% 28.2% 18.7% 25.5% 16.5% 13.9% 20.4% 26.1% 21.3% 19.4% 32.4% 34.6% 20.9% 13.2% 18.3% 26.4% What’s standard for a 87 57 31 9 22 12 47 24 3 11 17 14 43 40 36 35 6 3 3 5 42 41 good community college 14.5% 14.2% 15.4% 11.7% 17.7% 5.4% 16.2% 32.0% 38.9% 12.6% 12.8% 16.6% 11.6% 19.6% 17.3% 12.5% 7.3% 9.4% 7.1% 11.5% 13.7% 15.2% Somewhat lower than 9 7 2 - 2 - - 7 2 1 1 - 5 3 2 3 3 1 1 - 2 7 average 1.6% 1.7% 1.0% 1.6% 9.5% 26.7% 1.4% 0.9% 1.5% 1.5% 0.9% 1.1% 4.1% 3.6% 2.8% 0.8% 2.7% Much lower than average 3 2 1 1 - - - 2 1 2 - - 2 1 2 1 - - 1 - 2 1 0.5% 0.5% 0.5% 1.3% 2.4% 13.3% 2.1% 0.5% 0.6% 0.9% 0.4% 2.8% 0.6% 0.4% Awful 1 1 - - - 1 - - - - 1 - 1 - - 1 - - - - 1 - 0.2% 0.2% 0.5% 0.9% 0.3% 0.4% 0.4% Refused / does not apply 10 2 11 6 5 2 6 1 1 2 1 2 7 3 3 5 1 - 3 1 5 5 1.6% 0.5% 5.5% 7.8% 4.0% 0.8% 2.0% 1.8% 7.8% 2.4% 0.5% 2.2% 1.8% 1.2% 1.5% 1.9% 0.8% 7.1% 1.7% 1.5% 1.7% MEAN 593 400 190 71 119 222 287 74 8 84 133 81 360 201 208 272 85 32 39 40 299 262 5.72 5.72 5.73 5.87 5.64 6.25 5.58 4.89 3.71 5.74 5.91 5.84 5.84 5.51 5.67 5.82 5.76 5.67 5.69 5.98 5.85 5.58 GHI HI I N V Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q33 Page 74 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q33: How would you rate NECC in terms of having great instructors? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Absolutely perfect 190 66 124 80 37 35 17 18 125 27 31 6 51 25 27 25 31 31.6% 28.1% 33.8% 33.8% 31.9% 32.0% 27.9% 25.6% 34.8% 29.5% 26.2% 22.7% 33.8% 38.2% 25.4% 35.7% 26.5% Close to perfect 168 61 107 68 36 29 18 15 106 21 33 6 48 13 36 17 32 27.9% 25.9% 29.1% 28.6% 31.0% 26.6% 30.2% 22.2% 29.6% 23.6% 28.1% 23.1% 31.7% 19.6% 34.3% 24.3% 27.7% Higher than average 134 62 72 46 21 28 11 24 64 30 28 7 30 17 21 13 24 22.2% 26.4% 19.5% 19.4% 17.9% 25.6% 18.9% 34.5% 17.9% 33.9% 23.2% 25.3% 19.6% 26.5% 20.2% 19.1% 20.4% What’s standard for a 87 42 46 35 20 12 12 8 55 12 14 6 20 7 15 14 22 good community college 14.5% 17.7% 12.4% 14.8% 17.1% 11.1% 19.2% 11.2% 15.2% 12.9% 11.9% 21.3% 12.9% 10.3% 14.7% 19.9% 19.1% Somewhat lower than 9 3 6 5 1 1 2 - 5 - 5 - 2 2 2 - 3 average 1.6% 1.3% 1.8% 2.0% 1.0% 1.2% 3.9% 1.3% 4.1% 1.5% 3.6% 1.7% 2.6% Much lower than average 3 - 3 2 - 1 - - 1 - 2 - - - - - 3 0.5% 0.8% 1.0% 0.6% 0.3% 1.5% 2.6% Awful 1 - 1 1 - - - - 1 - - - - - - - - 0.2% 0.3% 0.5% 0.3% Refused / does not apply 10 1 8 - 1 3 - 5 2 - 6 2 1 1 4 1 1 1.6% 0.6% 2.3% 1.2% 2.9% 6.6% 0.5% 5.0% 7.6% 0.4% 1.8% 3.7% 1.0% 1.2% MEAN 593 234 360 237 116 107 60 65 357 90 113 25 151 64 101 69 114 5.72 5.62 5.79 5.73 5.77 5.77 5.59 5.67 5.80 5.70 5.59 5.51 5.84 5.80 5.69 5.76 5.49 b Q Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q34 Page 75 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q34: How would you rate NECC in terms of encouraging students to ask questions, express opinions and interact with instructors? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Absolutely perfect 199 125 79 37 42 114 74 9 1 33 49 33 136 52 69 94 28 9 9 15 117 72 32.9% 31.1% 39.3% 48.1% 33.9% 51.1% 25.3% 11.3% 13.3% 38.4% 37.0% 39.7% 37.1% 25.7% 32.5% 34.0% 32.5% 28.9% 21.4% 36.9% 38.4% 27.0% Close to perfect 178 128 43 13 30 65 96 15 - 25 39 27 104 63 59 85 29 6 14 10 92 80 29.5% 31.8% 21.4% 16.9% 24.2% 28.8% 32.8% 20.5% 29.4% 29.3% 32.8% 28.3% 30.9% 27.8% 30.5% 33.9% 20.4% 34.0% 24.7% 30.2% 29.9% Higher than average 118 79 38 12 26 26 73 18 - 18 25 11 62 51 46 49 17 9 12 6 54 54 19.5% 19.7% 18.9% 15.6% 21.0% 11.5% 25.1% 24.2% 20.8% 18.9% 13.0% 16.9% 25.2% 21.6% 17.5% 19.5% 28.3% 27.6% 16.1% 17.7% 20.2% What’s standard for a 84 55 30 10 20 15 43 22 4 6 18 8 49 31 30 42 7 4 4 8 31 48 good community college 14.0% 13.7% 14.9% 13.0% 16.1% 6.7% 14.9% 29.0% 44.4% 7.0% 13.1% 9.2% 13.3% 15.1% 14.0% 15.1% 7.8% 13.1% 9.9% 20.6% 10.3% 17.8% Somewhat lower than 12 9 3 1 2 - 2 9 2 - 1 2 7 3 6 4 1 2 1 - 3 9 average 2.1% 2.2% 1.5% 1.3% 1.6% 0.6% 11.7% 21.1% 0.9% 2.2% 1.8% 1.7% 2.8% 1.5% 1.4% 7.3% 2.8% 1.0% 3.3% Much lower than average 3 2 1 - 1 1 - - 2 1 - 1 2 1 - 1 2 - - - 2 1 0.5% 0.5% 0.5% 0.8% 0.5% 21.1% 1.4% 0.8% 0.5% 0.6% 0.2% 2.7% 0.6% 0.4% Awful - - - - - - - - - - - - - - - - - - - - - - Refused / does not apply 9 4 7 4 3 3 4 3 - 3 1 2 8 2 3 3 2 1 2 1 6 4 1.6% 1.0% 3.5% 5.2% 2.4% 1.3% 1.3% 3.3% 3.1% 0.9% 2.2% 2.1% 0.9% 1.3% 1.1% 2.2% 2.1% 4.4% 1.7% 1.9% 1.4% MEAN 594 398 194 73 121 221 289 73 9 83 132 81 359 201 209 274 83 31 40 40 298 263 5.77 5.75 5.84 6.03 5.72 6.24 5.68 4.90 3.77 5.98 5.89 5.98 5.86 5.63 5.74 5.81 5.82 5.52 5.64 5.79 5.95 5.59 e GHI HI I N V Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q34 Page 76 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q34: How would you rate NECC in terms of encouraging students to ask questions, express opinions and interact with instructors? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Absolutely perfect 199 65 134 80 33 43 22 18 126 24 34 10 56 21 27 21 41 32.9% 27.7% 36.3% 33.7% 28.2% 38.9% 36.3% 26.1% 35.0% 26.2% 28.8% 37.2% 36.7% 32.5% 25.4% 30.0% 35.2% Close to perfect 178 79 99 79 37 25 16 19 112 28 34 3 54 17 35 14 29 29.5% 33.5% 26.9% 33.4% 31.3% 23.0% 27.3% 27.1% 31.2% 31.4% 28.9% 11.9% 35.2% 26.0% 33.3% 20.6% 25.0% Higher than average 118 47 71 35 19 28 12 21 60 24 23 8 21 10 24 21 27 19.5% 19.9% 19.2% 14.7% 16.3% 25.8% 20.3% 29.8% 16.7% 26.7% 19.5% 29.6% 13.8% 15.7% 22.5% 30.1% 22.9% What’s standard for a 84 36 48 34 24 12 6 7 50 13 18 3 18 14 15 12 15 good community college 14.0% 15.4% 13.1% 14.3% 20.4% 10.6% 9.2% 10.5% 13.9% 14.4% 14.8% 9.4% 12.0% 21.1% 14.0% 16.6% 12.7% Somewhat lower than 12 6 6 8 2 1 2 - 6 1 4 1 3 3 - - 5 average 2.1% 2.8% 1.6% 3.4% 1.6% 0.6% 3.1% 1.6% 1.3% 3.7% 4.3% 2.3% 4.6% 4.2% Much lower than average 3 - 3 - - - 2 1 - - 2 1 - - 2 - - 0.5% 0.8% 3.9% 1.0% 2.0% 2.5% 1.7% Awful - - - - - - - - - - - - - - - - - Refused / does not apply 9 2 8 1 3 1 - 4 5 - 3 1 - - 3 2 - 1.6% 0.8% 2.1% 0.5% 2.1% 1.1% 5.6% 1.5% 2.3% 5.1% 3.0% 2.6% MEAN 594 233 361 236 115 109 60 65 354 90 116 25 152 65 102 68 116 5.77 5.69 5.82 5.80 5.66 5.90 5.73 5.70 5.85 5.67 5.60 5.64 5.92 5.61 5.67 5.66 5.74 K no Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q35 Page 77 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q35: How would you rate NECC in terms of caring about your individual needs? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Absolutely perfect 140 94 45 20 25 92 42 5 - 25 34 21 94 35 35 74 25 3 5 13 81 50 23.2% 23.4% 22.4% 26.0% 20.2% 41.2% 14.4% 7.1% 29.4% 25.6% 24.8% 25.8% 17.2% 16.4% 26.6% 29.9% 7.9% 11.0% 31.9% 26.7% 18.8% Close to perfect 177 124 49 12 37 74 86 17 - 27 51 23 114 53 73 74 24 11 10 13 100 70 29.4% 30.8% 24.4% 15.6% 29.8% 32.8% 29.3% 22.9% 30.9% 38.1% 27.2% 31.2% 26.0% 34.7% 26.9% 27.6% 33.4% 23.0% 32.6% 33.0% 26.2% Higher than average 116 78 38 18 20 30 73 12 - 16 22 15 59 52 36 60 18 8 13 4 53 58 19.3% 19.4% 18.9% 23.4% 16.1% 13.5% 24.8% 16.5% 18.3% 16.8% 18.0% 16.2% 25.7% 17.1% 21.6% 21.7% 24.6% 30.8% 10.3% 17.5% 21.6% What’s standard for a 125 85 39 11 28 23 76 26 - 14 22 20 76 45 49 53 13 6 14 9 56 60 good community college 20.8% 21.1% 19.4% 14.3% 22.6% 10.4% 25.9% 34.5% 16.1% 16.2% 24.4% 20.6% 22.3% 23.1% 19.1% 15.2% 18.8% 32.4% 23.5% 18.4% 22.6% Somewhat lower than 16 10 6 3 3 - 3 10 3 1 2 3 9 5 6 3 4 1 - - 6 9 average 2.6% 2.5% 3.0% 3.9% 2.4% 1.0% 13.5% 28.9% 1.4% 1.7% 3.0% 2.3% 2.3% 2.9% 1.1% 4.9% 3.6% 2.0% 3.4% Much lower than average 5 4 1 - 1 - 1 2 2 - - 1 2 3 2 3 - 2 1 - 1 5 0.9% 1.0% 0.5% 0.8% 0.4% 3.1% 21.1% 0.8% 0.5% 1.7% 1.1% 1.1% 7.3% 2.8% 0.2% 1.7% Awful 6 3 4 - 4 - - 1 4 - 1 1 1 5 3 2 - - - - 1 5 1.0% 0.7% 2.0% 3.2% 1.5% 50.0% 0.5% 0.8% 0.4% 2.4% 1.2% 0.8% 0.4% 1.8% Refused / does not apply 18 4 19 13 6 5 12 1 - 3 1 1 11 5 7 8 1 1 - 1 5 10 2.9% 1.0% 9.5% 16.9% 4.8% 2.0% 4.2% 0.9% 3.9% 1.0% 0.8% 3.0% 2.5% 3.5% 2.7% 0.8% 4.3% 1.7% 1.8% 3.8% MEAN 586 398 182 64 118 219 280 75 9 83 132 82 355 198 204 269 85 30 42 40 298 257 5.44 5.46 5.38 5.55 5.29 6.07 5.30 4.60 1.79 5.74 5.68 5.41 5.56 5.19 5.32 5.54 5.63 5.01 5.04 5.74 5.63 5.23 GHI HI I l N o o RS V Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q35 Page 78 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q35: How would you rate NECC in terms of caring about your individual needs? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Absolutely perfect 140 51 89 60 27 26 12 12 95 16 20 5 43 18 17 16 24 23.2% 21.7% 24.1% 25.4% 22.7% 23.2% 19.5% 18.0% 26.5% 18.2% 17.2% 17.7% 28.1% 27.5% 15.8% 22.7% 20.5% Close to perfect 177 65 112 76 33 36 16 14 110 25 35 4 55 13 37 17 29 29.4% 27.7% 30.5% 32.1% 28.4% 32.9% 26.8% 20.8% 30.8% 28.2% 29.6% 14.4% 36.1% 20.7% 35.1% 24.3% 25.0% Higher than average 116 44 72 43 20 17 14 21 66 27 16 6 24 13 17 17 22 19.3% 18.7% 19.7% 17.9% 16.9% 15.7% 23.1% 30.3% 18.3% 30.4% 13.5% 22.7% 16.0% 20.4% 16.0% 24.1% 18.9% What’s standard for a 125 60 65 47 33 24 11 9 71 20 29 4 24 17 27 17 27 good community college 20.8% 25.6% 17.6% 19.9% 28.5% 21.5% 17.6% 12.8% 19.7% 22.4% 24.5% 14.4% 15.5% 25.7% 25.7% 24.3% 23.7% Somewhat lower than 16 8 8 5 2 3 4 2 9 - 5 2 3 2 3 - 5 average 2.6% 3.3% 2.1% 2.0% 2.0% 2.3% 6.9% 2.9% 2.5% 4.2% 6.9% 2.0% 2.8% 2.9% 4.2% Much lower than average 5 1 4 2 1 - - 2 1 - 3 1 - 1 1 - 2 0.9% 0.5% 1.1% 1.0% 1.0% 2.7% 0.3% 2.9% 2.5% 1.8% 0.6% 2.0% Awful 6 3 3 4 - 1 1 - 5 - 1 - 1 - 1 1 1 1.0% 1.3% 0.9% 1.8% 1.2% 1.1% 1.3% 1.1% 0.8% 1.3% 1.7% 1.2% Refused / does not apply 18 3 15 - 1 3 3 9 2 1 8 6 2 1 3 2 5 2.9% 1.2% 4.0% 0.6% 3.1% 5.0% 12.4% 0.5% 0.8% 6.8% 21.3% 1.5% 1.0% 2.6% 2.9% 4.5% MEAN 586 232 353 237 117 107 57 61 357 89 111 21 150 64 102 67 110 5.44 5.33 5.52 5.49 5.38 5.50 5.31 5.34 5.53 5.43 5.19 5.18 5.71 5.39 5.29 5.40 5.24 b K nOpQ Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q36 Page 79 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q36: How would you rate NECC in terms of teaching you valuable, practical skills? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Absolutely perfect 155 100 57 24 33 104 43 6 1 25 48 24 107 38 48 75 24 6 9 15 97 53 25.7% 24.9% 28.4% 31.2% 26.6% 46.3% 14.6% 7.9% 13.3% 28.8% 36.0% 29.2% 29.1% 18.9% 22.9% 26.9% 27.6% 19.4% 22.5% 38.1% 32.0% 20.0% Close to perfect 170 117 50 18 32 62 92 16 - 26 40 28 111 50 56 85 24 7 12 11 94 68 28.2% 29.1% 24.9% 23.4% 25.8% 27.7% 31.3% 21.4% 29.8% 29.9% 33.9% 30.2% 24.6% 26.5% 30.6% 28.5% 21.9% 28.0% 28.1% 30.9% 25.4% Higher than average 140 94 45 16 29 34 90 13 2 26 27 10 75 57 53 61 21 7 14 8 64 66 23.2% 23.4% 22.4% 20.8% 23.4% 15.3% 30.9% 17.4% 21.1% 29.9% 20.2% 12.2% 20.5% 28.1% 25.0% 22.0% 25.2% 22.5% 32.4% 18.9% 21.1% 24.9% What’s standard for a 115 80 33 9 24 20 57 35 4 8 17 17 60 50 46 49 11 8 6 6 42 63 good community college 19.1% 19.9% 16.4% 11.7% 19.4% 8.8% 19.4% 45.9% 50.0% 9.1% 13.0% 20.0% 16.4% 24.6% 21.7% 17.5% 13.1% 24.6% 13.8% 14.9% 13.8% 23.7% Somewhat lower than 7 5 2 - 2 - 2 4 1 - 1 1 2 3 2 2 3 - - - 2 4 average 1.2% 1.2% 1.0% 1.6% 0.8% 5.5% 7.8% 0.9% 1.4% 0.6% 1.5% 1.1% 0.7% 3.5% 0.8% 1.6% Much lower than average 1 1 - - - - 1 - - - - - - 1 - 1 - 1 - - - 1 0.2% 0.2% 0.4% 0.6% 0.4% 3.6% 0.4% Awful 1 - 1 - 1 - - 1 - - - - 1 - 1 - - - - - - 1 0.1% 0.5% 0.8% 0.9% 0.2% 0.3% 0.3% Refused / does not apply 15 5 13 10 3 4 8 1 1 2 - 3 11 4 5 5 2 3 1 - 5 10 2.4% 1.2% 6.5% 13.0% 2.4% 1.9% 2.6% 0.9% 7.8% 2.4% 3.3% 3.0% 1.8% 2.5% 1.8% 2.2% 7.9% 3.2% 1.6% 3.7% MEAN 589 397 188 67 121 220 285 75 8 84 133 80 356 200 206 272 83 29 41 40 299 257 5.58 5.56 5.65 5.85 5.55 6.14 5.39 4.77 4.58 5.80 5.87 5.72 5.72 5.34 5.48 5.66 5.65 5.27 5.61 5.89 5.81 5.38 e GHI HI N R V Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q36 Page 80 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q36: How would you rate NECC in terms of teaching you valuable, practical skills? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Absolutely perfect 155 60 95 66 29 27 14 16 106 13 26 6 48 17 17 18 26 25.7% 25.5% 25.8% 27.9% 24.4% 24.3% 23.2% 23.3% 29.6% 14.7% 22.0% 22.7% 31.6% 25.7% 16.2% 26.4% 22.4% Close to perfect 170 62 108 73 32 33 15 15 99 33 30 5 46 15 36 18 27 28.2% 26.2% 29.4% 30.8% 27.2% 30.3% 25.3% 21.6% 27.7% 36.2% 25.7% 18.8% 30.3% 22.8% 34.7% 25.2% 23.7% Higher than average 140 64 75 47 24 26 18 23 77 26 28 8 29 17 28 14 30 23.2% 27.3% 20.5% 19.7% 20.3% 23.5% 29.5% 32.7% 21.4% 28.6% 23.6% 29.6% 19.0% 26.8% 26.3% 19.8% 26.0% What’s standard for a 115 41 74 48 30 20 9 8 67 17 25 5 27 15 19 18 24 good community college 19.1% 17.5% 20.1% 20.1% 25.6% 17.8% 15.0% 11.2% 18.5% 18.5% 21.3% 17.0% 17.8% 23.7% 17.8% 25.9% 20.5% Somewhat lower than 7 5 2 3 1 1 1 1 3 1 3 - 1 - 1 1 3 average 1.2% 2.1% 0.6% 1.5% 1.0% 0.6% 1.9% 1.0% 0.8% 1.3% 2.5% 0.8% 0.6% 1.7% 2.6% Much lower than average 1 - 1 - - - - 1 - - 1 - - - - - 1 0.2% 0.3% 1.7% 1.0% 1.0% Awful 1 - 1 - - 1 - - - - 1 - - - - - 1 0.1% 0.2% 0.6% 0.6% 0.6% Refused / does not apply 15 3 11 - 2 3 3 6 7 1 4 3 1 1 5 1 4 2.4% 1.4% 3.1% 1.6% 2.9% 5.0% 8.5% 1.9% 0.8% 3.4% 11.9% 0.4% 1.0% 4.3% 1.0% 3.2% MEAN 589 232 357 237 116 107 57 63 352 89 115 24 151 64 101 69 112 5.58 5.56 5.60 5.64 5.49 5.59 5.56 5.55 5.68 5.45 5.39 5.54 5.75 5.51 5.50 5.49 5.39 jK oQ Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q37 Page 81 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q37: How would you rate NECC in terms of having helpful and caring advisors? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 136 - 201 77 124 47 67 16 4 37 28 17 90 36 65 48 16 7 6 10 82 46 22.6% 100.0% 100.0% 100.0% 21.2% 22.9% 21.5% 46.6% 43.3% 20.8% 20.4% 24.6% 17.7% 30.7% 17.4% 18.3% 23.4% 14.5% 25.2% 27.0% 17.3% TOTAL ANSWERED 467 402 - - - 177 225 59 5 49 106 66 277 167 146 229 70 24 36 30 222 221 77.4% 100.0% 78.8% 77.1% 78.5% 53.4% 56.7% 79.2% 79.6% 75.4% 82.3% 69.3% 82.6% 81.7% 76.6% 85.5% 74.8% 73.0% 82.7% Absolutely perfect 139 120 - - - 88 48 3 - 20 38 23 91 41 28 73 29 5 8 9 81 55 29.9% 29.9% 50.0% 21.1% 5.9% 40.5% 36.3% 35.1% 32.8% 24.3% 19.0% 32.0% 41.7% 19.0% 22.6% 30.8% 36.6% 24.7% Close to perfect 117 101 - - - 44 59 12 1 8 31 15 73 38 42 63 12 5 7 9 56 58 25.1% 25.1% 25.0% 26.3% 19.6% 25.0% 16.7% 29.7% 22.8% 26.5% 22.9% 28.6% 27.4% 16.7% 19.0% 19.4% 30.8% 25.1% 26.3% Higher than average 87 75 - - - 22 55 10 - 6 16 8 44 37 27 43 15 7 8 5 30 46 18.7% 18.7% 12.5% 24.2% 17.6% 11.9% 15.4% 12.3% 16.0% 22.2% 18.3% 18.8% 21.7% 28.6% 22.6% 15.4% 13.6% 21.1% What’s standard for a 82 71 - - - 12 49 21 1 10 14 13 42 38 36 33 6 7 8 5 37 40 good community college 17.7% 17.7% 6.6% 21.6% 35.3% 25.0% 21.4% 13.2% 19.3% 15.1% 22.9% 24.6% 14.2% 8.3% 28.6% 22.6% 15.4% 16.8% 17.9% Somewhat lower than 12 10 - - - 1 5 6 - 1 1 1 6 5 5 5 2 - 1 1 3 7 average 2.5% 2.5% 0.7% 2.1% 9.8% 2.4% 1.1% 1.8% 2.1% 2.8% 3.2% 2.0% 3.3% 3.2% 3.8% 1.6% 3.2% Much lower than average 2 2 - - - - 1 1 - - - - 1 1 1 - - 1 - - - 2 0.5% 0.5% 0.5% 2.0% 0.4% 0.7% 0.8% 4.8% 1.1% Awful 3 3 - - - - - 1 2 1 - - 2 1 - 2 1 - - 1 1 2 0.7% 0.7% 2.0% 50.0% 2.4% 0.8% 0.7% 1.0% 1.7% 3.8% 0.5% 1.1% Refused / does not apply 23 20 - - - 9 9 5 - 2 5 6 17 6 8 10 5 - 3 - 13 10 5.0% 5.0% 5.3% 4.1% 7.8% 4.8% 4.4% 8.8% 6.3% 3.5% 5.6% 4.6% 6.7% 9.7% 5.8% 4.7% MEAN 444 382 - - - 167 216 55 5 46 101 60 259 162 138 218 65 24 33 30 209 210 5.61 5.61 6.24 5.43 4.60 3.00 5.65 5.91 5.77 5.73 5.40 5.35 5.72 5.84 5.14 5.39 5.54 5.81 5.46 GHI HI I N O O V Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q37 Page 82 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q37: How would you rate NECC in terms of having helpful and caring advisors? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 136 43 93 11 21 35 22 46 44 19 51 21 20 14 28 26 37 22.6% 18.4% 25.2% 4.6% 17.9% 31.4% 36.1% 66.5% 12.3% 21.1% 43.3% 78.3% 12.9% 20.9% 27.1% 38.1% 31.6% TOTAL ANSWERED 467 192 275 227 96 76 38 23 315 71 67 6 132 51 77 43 79 77.4% 81.6% 74.8% 95.4% 82.1% 68.6% 63.9% 33.5% 87.7% 78.9% 56.7% 21.7% 87.1% 79.1% 72.9% 61.9% 68.4% Absolutely perfect 139 57 82 69 28 26 10 5 105 19 13 - 49 16 21 8 20 29.9% 29.7% 30.0% 30.3% 28.9% 33.8% 27.3% 20.0% 33.2% 26.2% 19.0% 36.8% 31.8% 27.3% 18.9% 25.0% Close to perfect 117 45 72 67 17 22 7 2 87 14 15 - 37 10 20 6 19 25.1% 23.6% 26.2% 29.7% 18.1% 29.2% 18.2% 10.0% 27.7% 19.7% 22.4% 28.1% 20.5% 25.8% 13.5% 23.5% Higher than average 87 36 51 38 24 13 6 5 52 17 14 1 21 10 19 7 15 18.7% 18.8% 18.6% 16.9% 25.3% 16.9% 15.2% 20.0% 16.6% 24.6% 20.7% 20.0% 15.8% 20.5% 24.2% 16.2% 19.1% What’s standard for a 82 41 42 40 15 9 8 8 55 14 10 3 17 8 13 9 19 good community college 17.7% 21.2% 15.2% 17.4% 15.7% 12.3% 21.2% 35.0% 17.3% 19.7% 15.5% 60.0% 13.2% 15.9% 16.7% 21.6% 23.5% Somewhat lower than 12 5 7 6 3 1 1 - 9 1 - - 3 3 1 2 1 average 2.5% 2.4% 2.5% 2.6% 3.6% 1.5% 3.0% 3.0% 1.6% 2.6% 6.8% 1.5% 5.4% 1.5% Much lower than average 2 2 - - 2 - - - - 1 1 - - - 1 - - 0.5% 1.2% 2.4% 1.6% 1.7% 1.5% Awful 3 - 3 1 1 - 1 - 1 - 2 - 1 - 1 1 - 0.7% 1.3% 0.5% 1.2% 3.0% 0.4% 3.4% 0.9% 1.5% 2.7% Refused / does not apply 23 6 17 6 5 5 5 3 6 5 12 1 3 2 1 9 6 5.0% 3.0% 6.3% 2.6% 4.8% 6.2% 12.1% 15.0% 1.8% 6.6% 17.2% 20.0% 2.6% 4.5% 1.5% 21.6% 7.4% MEAN 444 186 258 221 92 71 34 20 309 66 56 5 129 49 76 34 73 5.61 5.55 5.65 5.67 5.43 5.87 5.38 5.18 5.71 5.47 5.31 4.25 5.82 5.57 5.51 5.10 5.51 EgH KL l P Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q38 Page 83 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q38: How would you rate NECC in terms of preparing you for a career? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 136 - 201 77 124 47 67 16 4 37 28 17 90 36 65 48 16 7 6 10 82 46 22.6% 100.0% 100.0% 100.0% 21.2% 22.9% 21.5% 46.6% 43.3% 20.8% 20.4% 24.6% 17.7% 30.7% 17.4% 18.3% 23.4% 14.5% 25.2% 27.0% 17.3% TOTAL ANSWERED 467 402 - - - 177 225 59 5 49 106 66 277 167 146 229 70 24 36 30 222 221 77.4% 100.0% 78.8% 77.1% 78.5% 53.4% 56.7% 79.2% 79.6% 75.4% 82.3% 69.3% 82.6% 81.7% 76.6% 85.5% 74.8% 73.0% 82.7% Absolutely perfect 123 106 - - - 80 38 5 - 15 36 22 76 38 22 74 20 8 5 3 74 45 26.4% 26.4% 45.4% 17.0% 7.8% 31.0% 34.1% 33.3% 27.3% 22.9% 15.1% 32.5% 28.3% 33.3% 12.9% 11.5% 33.5% 20.5% Close to perfect 121 104 - - - 46 64 10 - 12 27 14 80 38 52 53 13 5 9 12 52 63 25.9% 25.9% 26.3% 28.4% 17.6% 23.8% 25.3% 21.1% 29.0% 22.9% 35.7% 23.4% 18.3% 19.0% 25.8% 38.5% 23.6% 28.4% Higher than average 98 84 - - - 26 60 10 1 14 21 13 55 35 30 44 19 5 10 9 48 44 20.9% 20.9% 14.5% 26.8% 17.6% 25.0% 28.6% 19.8% 19.3% 19.7% 20.8% 20.6% 19.3% 26.7% 19.0% 29.0% 30.8% 21.5% 20.0% What’s standard for a 84 72 - - - 10 52 20 1 3 16 14 48 35 28 40 10 5 7 1 34 43 good community college 17.9% 17.9% 5.9% 23.2% 33.3% 25.0% 7.1% 15.4% 21.1% 17.2% 20.8% 19.0% 17.3% 15.0% 19.0% 19.4% 3.8% 15.2% 19.5% Somewhat lower than 7 6 - - - 1 2 2 1 - 2 1 2 3 2 5 - - 1 1 3 3 average 1.5% 1.5% 0.7% 1.0% 3.9% 25.0% 2.2% 1.8% 0.8% 2.1% 1.6% 2.0% 3.2% 3.8% 1.6% 1.6% Much lower than average 2 2 - - - - - 2 - - - - - 2 1 - - 1 - - - 1 0.5% 0.5% 3.9% 1.4% 0.8% 4.8% 0.5% Awful 2 2 - - - - - 1 1 - - - 1 1 1 1 - - - 1 - 2 0.5% 0.5% 2.0% 25.0% 0.4% 0.7% 0.8% 0.5% 3.8% 1.1% Refused / does not apply 30 26 - - - 13 8 8 - 5 3 2 15 14 9 12 8 1 3 2 10 19 6.5% 6.5% 7.2% 3.6% 13.7% 9.5% 3.3% 3.5% 5.5% 8.3% 6.3% 5.1% 11.7% 4.8% 9.7% 7.7% 4.7% 8.4% MEAN 437 376 - - - 164 217 51 5 44 102 64 261 153 137 217 62 23 33 28 211 202 5.58 5.58 6.18 5.39 4.68 3.25 5.87 5.76 5.65 5.67 5.40 5.41 5.68 5.68 5.55 5.29 5.38 5.76 5.45 GHI HI i N O V Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q38 Page 84 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q38: How would you rate NECC in terms of preparing you for a career? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 136 43 93 11 21 35 22 46 44 19 51 21 20 14 28 26 37 22.6% 18.4% 25.2% 4.6% 17.9% 31.4% 36.1% 66.5% 12.3% 21.1% 43.3% 78.3% 12.9% 20.9% 27.1% 38.1% 31.6% TOTAL ANSWERED 467 192 275 227 96 76 38 23 315 71 67 6 132 51 77 43 79 77.4% 81.6% 74.8% 95.4% 82.1% 68.6% 63.9% 33.5% 87.7% 78.9% 56.7% 21.7% 87.1% 79.1% 72.9% 61.9% 68.4% Absolutely perfect 123 42 81 69 23 24 3 2 93 16 12 - 42 14 17 6 16 26.4% 21.8% 29.5% 30.3% 24.1% 32.3% 9.1% 10.0% 29.5% 23.0% 17.2% 31.6% 27.3% 22.7% 13.5% 20.6% Close to perfect 121 51 70 58 23 22 9 6 85 15 19 2 40 6 23 7 26 25.9% 26.7% 25.3% 25.6% 24.1% 29.2% 24.2% 25.0% 26.9% 21.3% 27.6% 40.0% 29.8% 11.4% 30.3% 16.2% 32.4% Higher than average 98 46 51 48 16 14 13 7 65 16 12 2 22 13 16 5 22 20.9% 24.2% 18.6% 21.0% 16.9% 18.5% 33.3% 30.0% 20.7% 23.0% 17.2% 40.0% 16.7% 25.0% 21.2% 10.8% 27.9% What’s standard for a 84 37 46 38 22 10 6 3 51 16 14 - 21 12 16 13 10 good community college 17.9% 19.4% 16.9% 16.9% 22.9% 13.8% 15.2% 15.0% 16.2% 23.0% 20.7% 15.8% 22.7% 21.2% 29.7% 13.2% Somewhat lower than 7 2 5 6 - 1 - - 3 1 1 - 2 1 1 1 1 average 1.5% 1.2% 1.7% 2.6% 1.5% 1.1% 1.6% 1.7% 1.8% 2.3% 1.5% 2.7% 1.5% Much lower than average 2 2 - - 2 - - - 1 - 1 - 1 - - - - 0.5% 1.2% 2.4% 0.4% 1.7% 0.9% Awful 2 1 1 1 1 - - - 1 - 1 - - - - 2 - 0.5% 0.6% 0.4% 0.5% 1.2% 0.4% 1.7% 5.4% Refused / does not apply 30 9 21 7 8 3 7 5 15 6 8 1 5 6 2 9 3 6.5% 4.8% 7.6% 3.1% 8.4% 4.6% 18.2% 20.0% 4.8% 8.2% 12.1% 20.0% 3.5% 11.4% 3.0% 21.6% 4.4% MEAN 437 182 254 220 88 72 31 19 300 65 59 5 128 45 74 34 76 5.58 5.45 5.68 5.64 5.41 5.81 5.33 5.38 5.68 5.45 5.29 5.50 5.74 5.44 5.53 4.83 5.60 b eg K P p P P Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q39 Page 85 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q39: How would you rate NECC in terms of preparing you to transfer to a four year college--if you wanted to transfer? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 136 - 201 77 124 47 67 16 4 37 28 17 90 36 65 48 16 7 6 10 82 46 22.6% 100.0% 100.0% 100.0% 21.2% 22.9% 21.5% 46.6% 43.3% 20.8% 20.4% 24.6% 17.7% 30.7% 17.4% 18.3% 23.4% 14.5% 25.2% 27.0% 17.3% TOTAL ANSWERED 467 402 - - - 177 225 59 5 49 106 66 277 167 146 229 70 24 36 30 222 221 77.4% 100.0% 78.8% 77.1% 78.5% 53.4% 56.7% 79.2% 79.6% 75.4% 82.3% 69.3% 82.6% 81.7% 76.6% 85.5% 74.8% 73.0% 82.7% Absolutely perfect 116 100 - - - 70 38 7 1 19 31 17 76 36 28 67 17 5 3 8 67 45 24.9% 24.9% 39.5% 17.0% 11.8% 25.0% 38.1% 29.7% 26.3% 27.3% 21.5% 19.0% 29.4% 25.0% 19.0% 9.7% 26.9% 30.4% 20.5% Close to perfect 112 96 - - - 42 66 3 - 3 35 20 69 41 37 57 14 7 8 8 58 48 23.9% 23.9% 23.7% 29.4% 5.9% 7.1% 33.0% 29.8% 24.8% 24.3% 25.4% 24.9% 20.0% 28.6% 22.6% 26.9% 26.2% 21.6% Higher than average 74 64 - - - 16 45 13 - 6 15 9 40 30 27 35 12 2 10 3 30 38 15.9% 15.9% 9.2% 20.1% 21.6% 11.9% 14.3% 14.0% 14.3% 18.1% 18.3% 15.2% 16.7% 9.5% 29.0% 11.5% 13.6% 17.4% What’s standard for a 73 63 - - - 13 38 21 1 6 15 8 41 28 28 30 6 5 5 7 29 41 good community college 15.7% 15.7% 7.2% 17.0% 35.3% 25.0% 11.9% 14.3% 12.3% 14.7% 16.7% 19.0% 13.2% 8.3% 19.0% 12.9% 23.1% 13.1% 18.4% Somewhat lower than 2 2 - - - - 1 1 - - - - - 2 2 - - 1 - - - 2 average 0.5% 0.5% 0.5% 2.0% 1.4% 1.6% 4.8% 1.1% Much lower than average - - - - - - - - - - - - - - - - - - - - - - Awful 1 1 - - - - - 1 - - - - 1 - - 1 - - - 1 - 1 0.2% 0.2% 2.0% 0.4% 0.5% 3.8% 0.5% Refused / does not apply 88 76 - - - 36 36 13 2 15 9 12 51 30 24 38 21 5 9 2 37 45 18.9% 18.9% 20.4% 16.0% 21.6% 50.0% 31.0% 8.8% 17.5% 18.5% 18.1% 16.7% 16.8% 30.0% 19.0% 25.8% 7.7% 16.8% 20.5% MEAN 379 326 - - - 141 189 46 2 34 96 55 225 137 122 191 49 20 27 28 185 175 5.69 5.69 6.20 5.54 4.78 5.50 6.03 5.86 5.85 5.77 5.58 5.50 5.82 5.88 5.47 5.39 5.46 5.89 5.50 GH H O o V Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q39 Page 86 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q39: How would you rate NECC in terms of preparing you to transfer to a four year college--if you wanted to transfer? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 136 43 93 11 21 35 22 46 44 19 51 21 20 14 28 26 37 22.6% 18.4% 25.2% 4.6% 17.9% 31.4% 36.1% 66.5% 12.3% 21.1% 43.3% 78.3% 12.9% 20.9% 27.1% 38.1% 31.6% TOTAL ANSWERED 467 192 275 227 96 76 38 23 315 71 67 6 132 51 77 43 79 77.4% 81.6% 74.8% 95.4% 82.1% 68.6% 63.9% 33.5% 87.7% 78.9% 56.7% 21.7% 87.1% 79.1% 72.9% 61.9% 68.4% Absolutely perfect 116 46 70 74 19 12 8 2 93 13 7 - 42 8 19 6 15 24.9% 24.2% 25.3% 32.8% 19.3% 15.4% 21.2% 10.0% 29.5% 18.0% 10.3% 31.6% 15.9% 24.2% 13.5% 19.1% Close to perfect 112 45 66 58 20 22 3 6 80 14 15 2 33 14 14 12 21 23.9% 23.6% 24.1% 25.6% 20.5% 29.2% 9.1% 25.0% 25.5% 19.7% 22.4% 40.0% 24.6% 27.3% 18.2% 27.0% 26.5% Higher than average 74 40 35 37 16 9 7 3 53 9 12 - 20 14 15 2 14 15.9% 20.6% 12.7% 16.4% 16.9% 12.3% 18.2% 15.0% 17.0% 13.1% 17.2% 14.9% 27.3% 19.7% 5.4% 17.6% What’s standard for a 73 33 41 33 16 14 6 3 42 19 8 1 17 5 14 13 13 good community college 15.7% 17.0% 14.8% 14.4% 16.9% 18.5% 15.2% 15.0% 13.3% 26.2% 12.1% 20.0% 13.2% 9.1% 18.2% 29.7% 16.2% Somewhat lower than 2 1 1 1 1 - - - 1 - 1 - - - - - - average 0.5% 0.6% 0.4% 0.5% 1.2% 0.4% 1.7% Much lower than average - - - - - - - - - - - - - - - - - Awful 1 - 1 - 1 - - - - - 1 - - - - 1 - 0.2% 0.4% 1.2% 1.7% 2.7% Refused / does not apply 88 27 62 23 23 19 14 8 45 16 23 2 21 10 15 9 16 18.9% 13.9% 22.4% 10.3% 24.1% 24.6% 36.4% 35.0% 14.4% 23.0% 34.5% 40.0% 15.8% 20.5% 19.7% 21.6% 20.6% MEAN 379 165 214 203 73 57 24 15 270 55 44 3 112 41 62 34 63 5.69 5.63 5.74 5.85 5.46 5.55 5.57 5.46 5.82 5.38 5.32 5.33 5.89 5.63 5.60 5.17 5.61 Ef JK P Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q40 Page 87 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q40: How would you rate NECC in terms of having helpful administrators and customer service representatives? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 136 - 201 77 124 47 67 16 4 37 28 17 90 36 65 48 16 7 6 10 82 46 22.6% 100.0% 100.0% 100.0% 21.2% 22.9% 21.5% 46.6% 43.3% 20.8% 20.4% 24.6% 17.7% 30.7% 17.4% 18.3% 23.4% 14.5% 25.2% 27.0% 17.3% TOTAL ANSWERED 467 402 - - - 177 225 59 5 49 106 66 277 167 146 229 70 24 36 30 222 221 77.4% 100.0% 78.8% 77.1% 78.5% 53.4% 56.7% 79.2% 79.6% 75.4% 82.3% 69.3% 82.6% 81.7% 76.6% 85.5% 74.8% 73.0% 82.7% Absolutely perfect 124 107 - - - 82 38 3 - 17 31 21 85 33 29 67 23 3 5 6 70 51 26.6% 26.6% 46.7% 17.0% 5.9% 35.7% 29.7% 31.6% 30.7% 19.4% 19.8% 29.4% 33.3% 14.3% 12.9% 19.2% 31.4% 23.2% Close to perfect 116 100 - - - 42 66 7 1 7 40 14 71 41 42 56 15 3 6 10 62 49 24.9% 24.9% 23.7% 29.4% 11.8% 25.0% 14.3% 37.4% 21.1% 25.6% 24.3% 28.6% 24.4% 21.7% 14.3% 16.1% 34.6% 27.7% 22.1% Higher than average 84 72 - - - 26 41 16 1 8 15 7 53 24 22 44 15 6 9 7 30 46 17.9% 17.9% 14.5% 18.0% 27.5% 25.0% 16.7% 14.3% 10.5% 19.3% 14.6% 15.1% 19.3% 21.7% 23.8% 25.8% 23.1% 13.6% 21.1% What’s standard for a 109 94 - - - 21 64 24 - 10 19 21 53 51 44 45 12 10 14 6 50 55 good community college 23.4% 23.4% 11.8% 28.4% 41.2% 21.4% 17.6% 31.6% 19.3% 30.6% 30.2% 19.8% 16.7% 42.9% 38.7% 19.2% 22.5% 24.7% Somewhat lower than 15 13 - - - 2 8 5 - 2 1 2 6 8 5 6 2 - - 1 6 7 average 3.2% 3.2% 1.3% 3.6% 7.8% 4.8% 1.1% 3.5% 2.1% 4.9% 3.2% 2.5% 3.3% 3.8% 2.6% 3.2% Much lower than average 1 1 - - - - - 1 - - - - - 1 1 - - 1 - - - 1 0.2% 0.2% 2.0% 0.7% 0.8% 4.8% 0.5% Awful 6 5 - - - - 1 2 2 1 - - 2 3 - 3 1 - 1 - 1 5 1.2% 1.2% 0.5% 3.9% 50.0% 2.4% 0.8% 2.1% 1.5% 1.7% 3.2% 0.5% 2.1% Refused / does not apply 12 10 - - - 3 7 - - 2 - 1 6 6 3 7 1 - 1 - 3 7 2.5% 2.5% 2.0% 3.1% 4.8% 1.8% 2.1% 3.5% 2.4% 3.0% 1.7% 3.2% 1.6% 3.2% MEAN 455 392 - - - 173 218 59 5 46 106 65 271 162 143 222 69 24 35 30 218 214 5.44 5.44 6.05 5.27 4.45 3.25 5.48 5.77 5.46 5.61 5.13 5.30 5.54 5.59 4.86 4.90 5.46 5.62 5.28 GHI HI i N rs V Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q40 Page 88 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q40: How would you rate NECC in terms of having helpful administrators and customer service representatives? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 136 43 93 11 21 35 22 46 44 19 51 21 20 14 28 26 37 22.6% 18.4% 25.2% 4.6% 17.9% 31.4% 36.1% 66.5% 12.3% 21.1% 43.3% 78.3% 12.9% 20.9% 27.1% 38.1% 31.6% TOTAL ANSWERED 467 192 275 227 96 76 38 23 315 71 67 6 132 51 77 43 79 77.4% 81.6% 74.8% 95.4% 82.1% 68.6% 63.9% 33.5% 87.7% 78.9% 56.7% 21.7% 87.1% 79.1% 72.9% 61.9% 68.4% Absolutely perfect 124 49 76 69 26 22 5 2 99 15 8 1 46 12 21 8 15 26.6% 25.5% 27.4% 30.3% 26.5% 29.2% 12.1% 10.0% 31.4% 21.3% 12.1% 20.0% 35.1% 22.7% 27.3% 18.9% 19.1% Close to perfect 116 42 74 60 20 19 8 7 77 14 24 - 34 6 16 10 21 24.9% 21.8% 27.0% 26.7% 20.5% 24.6% 21.2% 30.0% 24.4% 19.7% 36.2% 25.4% 11.4% 21.2% 24.3% 26.5% Higher than average 84 41 43 37 16 13 12 5 55 15 10 1 17 16 14 8 17 17.9% 21.2% 15.6% 16.4% 16.9% 16.9% 30.3% 20.0% 17.3% 21.3% 15.5% 20.0% 13.2% 31.8% 18.2% 18.9% 22.1% What’s standard for a 109 46 63 46 26 17 9 8 65 21 17 3 27 13 20 14 19 good community college 23.4% 24.2% 22.8% 20.5% 26.5% 23.1% 24.2% 35.0% 20.7% 29.5% 25.9% 60.0% 20.2% 25.0% 25.8% 32.4% 23.5% Somewhat lower than 15 5 10 8 5 2 - - 9 3 1 - 3 2 3 2 1 average 3.2% 2.4% 3.8% 3.6% 4.8% 3.1% 3.0% 4.9% 1.7% 2.6% 4.5% 4.5% 5.4% 1.5% Much lower than average 1 1 - - 1 - - - - - 1 - - - - - - 0.2% 0.6% 1.2% 1.7% Awful 6 1 5 3 - 1 1 - 2 - 3 - 2 1 - - 1 1.2% 0.6% 1.7% 1.5% 1.5% 3.0% 0.7% 5.2% 1.8% 2.3% 1.5% Refused / does not apply 12 7 5 2 3 1 3 1 8 2 1 - 2 1 2 - 5 2.5% 3.6% 1.7% 1.0% 3.6% 1.5% 9.1% 5.0% 2.6% 3.3% 1.7% 1.8% 2.3% 3.0% 5.9% MEAN 455 185 271 224 93 74 35 22 307 69 66 6 130 50 74 43 74 5.44 5.41 5.45 5.54 5.35 5.48 5.10 5.16 5.59 5.24 5.05 4.80 5.64 5.14 5.42 5.19 5.34 g jK Np Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q41 Page 89 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q41: How would you rate NECC in terms of offering and teaching you the skills you need to advance your career? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 519 402 77 77 - 197 251 65 5 66 115 72 321 173 182 238 75 28 40 35 255 237 86.1% 100.0% 38.3% 100.0% 87.9% 85.9% 85.7% 61.1% 77.2% 86.3% 87.0% 87.4% 85.3% 86.2% 86.1% 88.1% 89.4% 95.2% 86.6% 84.0% 88.8% TOTAL ANSWERED 84 - 124 - 124 27 41 11 3 20 18 11 46 30 29 39 10 3 2 5 49 30 13.9% 61.7% 100.0% 12.1% 14.1% 14.3% 38.9% 22.8% 13.7% 13.0% 12.6% 14.7% 13.8% 13.9% 11.9% 10.6% 4.8% 13.4% 16.0% 11.2% Absolutely perfect 28 - 41 - 41 16 11 - - 7 8 3 15 9 9 15 3 1 1 4 18 7 33.1% 33.1% 33.1% 57.5% 26.2% 34.5% 44.4% 31.2% 32.4% 31.8% 32.6% 38.6% 33.3% 20.0% 66.7% 75.0% 37.5% 25.0% Close to perfect 16 - 23 - 23 3 9 3 - 5 4 3 12 3 5 8 1 - 1 - 13 3 18.5% 18.5% 18.5% 10.0% 23.0% 31.2% 27.6% 22.2% 31.2% 26.5% 9.1% 18.6% 21.1% 13.3% 33.3% 26.4% 9.1% Higher than average 20 - 30 - 30 5 13 1 1 5 4 1 10 9 7 9 3 1 - 1 10 8 24.2% 24.2% 24.2% 20.0% 31.1% 12.5% 20.0% 24.1% 22.2% 12.5% 22.1% 29.5% 23.3% 22.8% 26.7% 40.0% 25.0% 20.8% 27.3% What’s standard for a 16 - 23 - 23 3 6 5 1 2 1 1 7 7 7 5 1 1 - - 4 11 good community college 18.5% 18.5% 18.5% 12.5% 14.8% 43.8% 40.0% 10.3% 3.7% 12.5% 14.7% 25.0% 23.3% 14.0% 6.7% 20.0% 8.3% 36.4% Somewhat lower than 1 - 1 - 1 - - 1 - - - - - 1 - 1 - - - - - 1 average 0.8% 0.8% 0.8% 6.3% 2.3% 1.8% 2.3% Much lower than average 1 - 1 - 1 - - - 1 - - - - - - - 1 - - - - - 0.8% 0.8% 0.8% 20.0% 6.7% Awful 1 - 1 - 1 - - - 1 - 1 - 1 - 1 - - - - - 1 - 0.8% 0.8% 0.8% 20.0% 3.7% 1.5% 2.3% 1.4% Refused / does not apply 3 - 4 - 4 - 2 1 - 1 1 1 1 1 - 1 1 1 - - 3 - 3.2% 3.2% 3.2% 4.9% 6.3% 3.4% 3.7% 12.5% 2.9% 2.3% 1.8% 13.3% 20.0% 5.6% MEAN 81 - 120 - 120 27 39 10 3 19 18 9 45 29 29 38 9 3 2 5 46 30 5.61 5.61 5.61 6.12 5.64 4.73 3.20 5.89 5.96 5.93 5.73 5.44 5.51 5.82 5.62 5.25 6.67 6.50 5.93 5.18 GHI HI I r V Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q41 Page 90 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q41: How would you rate NECC in terms of offering and teaching you the skills you need to advance your career? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 519 205 315 227 99 84 48 52 325 73 93 20 134 55 88 52 99 86.1% 87.0% 85.5% 95.7% 84.4% 76.0% 79.7% 75.6% 90.6% 81.2% 78.4% 74.7% 88.4% 84.3% 83.9% 75.6% 85.4% TOTAL ANSWERED 84 30 53 10 18 26 12 17 34 17 26 7 18 10 17 17 17 13.9% 13.0% 14.5% 4.3% 15.6% 24.0% 20.3% 24.4% 9.4% 18.8% 21.6% 25.3% 11.6% 15.7% 16.1% 24.4% 14.6% Absolutely perfect 28 9 18 5 4 7 4 7 13 7 6 1 7 3 5 6 5 33.1% 31.1% 34.2% 53.3% 22.2% 28.2% 33.3% 40.0% 38.0% 40.0% 23.7% 20.0% 42.3% 33.3% 28.0% 36.0% 32.0% Close to perfect 16 6 9 2 3 6 3 1 5 5 4 1 3 3 3 3 2 18.5% 20.0% 17.7% 20.0% 14.8% 23.1% 27.8% 8.0% 16.0% 28.0% 15.8% 20.0% 15.4% 26.7% 20.0% 20.0% 12.0% Higher than average 20 6 14 1 5 6 3 5 8 3 7 3 5 1 3 7 3 24.2% 20.0% 26.6% 6.7% 29.6% 23.1% 22.2% 32.0% 24.0% 16.0% 26.3% 40.0% 30.8% 13.3% 20.0% 40.0% 16.0% What’s standard for a 16 6 9 2 5 5 2 2 7 1 6 1 2 1 3 1 5 good community college 18.5% 20.0% 17.7% 20.0% 25.9% 17.9% 16.7% 12.0% 20.0% 8.0% 23.7% 20.0% 11.5% 13.3% 20.0% 4.0% 32.0% Somewhat lower than 1 1 - - - 1 - - - - 1 - - - 1 - - average 0.8% 2.2% 2.6% 2.6% 4.0% Much lower than average 1 1 - - - - - 1 1 - - - - - - - 1 0.8% 2.2% 4.0% 2.0% 4.0% Awful 1 - 1 - - 1 - - - - 1 - - - 1 - - 0.8% 1.3% 2.6% 2.6% 4.0% Refused / does not apply 3 1 1 - 1 1 - 1 - 1 1 - - 1 1 - 1 3.2% 4.4% 2.5% 7.4% 2.6% 4.0% 8.0% 5.3% 13.3% 4.0% 4.0% MEAN 81 29 52 10 17 26 12 16 34 16 24 7 18 9 16 17 16 5.61 5.53 5.65 6.07 5.36 5.47 5.78 5.67 5.66 6.09 5.25 5.40 5.88 5.92 5.33 5.88 5.33 e Kl Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q42 Page 91 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q42: How would you rate NECC in terms of being committed to helping you succeed in your occupational field? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 519 402 77 77 - 197 251 65 5 66 115 72 321 173 182 238 75 28 40 35 255 237 86.1% 100.0% 38.3% 100.0% 87.9% 85.9% 85.7% 61.1% 77.2% 86.3% 87.0% 87.4% 85.3% 86.2% 86.1% 88.1% 89.4% 95.2% 86.6% 84.0% 88.8% TOTAL ANSWERED 84 - 124 - 124 27 41 11 3 20 18 11 46 30 29 39 10 3 2 5 49 30 13.9% 61.7% 100.0% 12.1% 14.1% 14.3% 38.9% 22.8% 13.7% 13.0% 12.6% 14.7% 13.8% 13.9% 11.9% 10.6% 4.8% 13.4% 16.0% 11.2% Absolutely perfect 20 - 29 - 29 12 7 - - 4 6 3 8 9 6 10 3 - 1 1 14 4 23.4% 23.4% 23.4% 45.0% 16.4% 20.7% 33.3% 31.2% 17.6% 31.8% 20.9% 26.3% 26.7% 33.3% 25.0% 27.8% 13.6% Close to perfect 20 - 29 - 29 5 12 3 - 6 3 3 12 4 4 10 4 - 1 3 12 7 23.4% 23.4% 23.4% 17.5% 27.9% 31.2% 31.0% 18.5% 25.0% 26.5% 13.6% 14.0% 26.3% 40.0% 66.7% 50.0% 25.0% 22.7% Higher than average 18 - 26 - 26 5 12 1 - 5 3 1 8 8 7 8 1 3 - 1 9 8 21.0% 21.0% 21.0% 17.5% 27.9% 12.5% 24.1% 18.5% 6.3% 17.6% 27.3% 25.6% 21.1% 13.3% 80.0% 12.5% 18.1% 27.3% What’s standard for a 16 - 23 - 23 3 8 4 - 1 3 3 9 5 7 6 1 1 - 1 7 7 good community college 18.5% 18.5% 18.5% 12.5% 19.7% 37.5% 6.9% 18.5% 25.0% 20.6% 18.2% 23.3% 15.8% 6.7% 20.0% 12.5% 15.3% 25.0% Somewhat lower than 2 - 3 - 3 - - 1 1 - - - 1 1 1 1 1 - - - - 1 average 2.4% 2.4% 2.4% 12.5% 20.0% 1.5% 2.3% 2.3% 1.8% 6.7% 4.5% Much lower than average 1 - 1 - 1 - - - 1 - - - - 1 - - - - - - - 1 0.8% 0.8% 0.8% 20.0% 2.3% 2.3% Awful 3 - 4 - 4 - - - 2 - 1 1 2 1 1 1 - - - - 2 1 3.2% 3.2% 3.2% 60.0% 3.7% 12.5% 4.4% 2.3% 4.7% 1.8% 4.2% 2.3% Refused / does not apply 6 - 9 - 9 2 3 1 - 3 1 - 5 1 3 3 1 - - - 5 1 7.3% 7.3% 7.3% 7.5% 8.2% 6.3% 17.2% 7.4% 11.8% 2.3% 9.3% 7.0% 6.7% 9.7% 2.3% MEAN 78 - 115 - 115 25 38 10 3 16 17 11 41 29 26 36 9 3 2 5 44 29 5.34 5.34 5.34 6.03 5.45 4.67 1.60 5.79 5.56 5.13 5.23 5.40 5.10 5.57 5.79 4.80 6.33 5.88 5.54 5.00 GHI HI I R R v Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q42 Page 92 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q42: How would you rate NECC in terms of being committed to helping you succeed in your occupational field? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 519 205 315 227 99 84 48 52 325 73 93 20 134 55 88 52 99 86.1% 87.0% 85.5% 95.7% 84.4% 76.0% 79.7% 75.6% 90.6% 81.2% 78.4% 74.7% 88.4% 84.3% 83.9% 75.6% 85.4% TOTAL ANSWERED 84 30 53 10 18 26 12 17 34 17 26 7 18 10 17 17 17 13.9% 13.0% 14.5% 4.3% 15.6% 24.0% 20.3% 24.4% 9.4% 18.8% 21.6% 25.3% 11.6% 15.7% 16.1% 24.4% 14.6% Absolutely perfect 20 9 11 4 3 5 3 3 10 5 3 1 8 1 2 5 3 23.4% 28.9% 20.3% 40.0% 18.5% 20.5% 27.8% 20.0% 30.0% 28.0% 13.2% 10.0% 46.2% 13.3% 12.0% 32.0% 16.0% Close to perfect 20 7 13 3 3 7 3 4 7 7 4 1 4 4 5 2 3 23.4% 22.2% 24.1% 26.7% 18.5% 25.6% 22.2% 24.0% 22.0% 40.0% 15.8% 20.0% 23.1% 40.0% 28.0% 12.0% 16.0% Higher than average 18 7 11 1 5 5 2 5 6 3 6 3 3 1 3 7 2 21.0% 22.2% 20.3% 13.3% 25.9% 17.9% 16.7% 28.0% 18.0% 16.0% 23.7% 40.0% 15.4% 13.3% 16.0% 40.0% 12.0% What’s standard for a 16 3 12 1 6 4 3 1 6 3 6 1 2 2 3 3 5 good community college 18.5% 11.1% 22.8% 13.3% 33.3% 15.4% 22.2% 8.0% 18.0% 16.0% 23.7% 10.0% 11.5% 20.0% 20.0% 16.0% 28.0% Somewhat lower than 2 1 1 - - 1 - 1 1 - 1 - - - 1 - 1 average 2.4% 4.4% 1.3% 5.1% 4.0% 2.0% 5.3% 4.0% 8.0% Much lower than average 1 1 - - - - 1 - 1 - - - - - 1 - - 0.8% 2.2% 5.6% 2.0% 4.0% Awful 3 - 3 1 - 1 - 1 1 - 1 1 - - 1 - 1 3.2% 5.1% 6.7% 5.1% 4.0% 2.0% 5.3% 10.0% 8.0% 8.0% Refused / does not apply 6 3 3 - 1 3 1 2 2 - 3 1 1 1 1 - 2 7.3% 8.9% 6.3% 3.7% 10.3% 5.6% 12.0% 6.0% 13.2% 10.0% 3.8% 13.3% 8.0% 12.0% MEAN 78 28 50 10 18 24 12 15 32 17 22 6 17 9 16 17 15 5.34 5.59 5.20 5.67 5.23 5.23 5.41 5.36 5.49 5.80 4.85 4.89 6.08 5.54 4.78 5.60 4.68 k Kl OQ oQ Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q43 Page 93 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q43: How would you rate NECC in terms of providing a fun learning experience? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 551 402 124 - 124 204 267 70 8 68 124 77 323 197 176 267 80 28 38 36 271 251 91.4% 100.0% 61.7% 100.0% 90.9% 91.2% 92.8% 92.2% 79.5% 92.9% 92.7% 88.0% 97.0% 83.0% 96.6% 93.6% 87.2% 90.4% 88.3% 89.1% 93.9% TOTAL ANSWERED 52 - 77 77 - 20 26 5 1 18 9 6 44 6 36 9 5 4 4 5 33 16 8.6% 38.3% 100.0% 9.1% 8.8% 7.2% 7.8% 20.5% 7.1% 7.3% 12.0% 3.0% 17.0% 3.4% 6.4% 12.8% 9.6% 11.7% 10.9% 6.1% Absolutely perfect 24 - 36 36 - 14 9 1 - 7 5 2 20 3 17 5 3 3 1 3 15 9 46.8% 46.8% 46.8% 70.0% 36.8% 12.5% 42.3% 57.1% 33.3% 46.2% 44.4% 47.2% 50.0% 50.0% 66.7% 33.3% 71.4% 44.9% 54.2% Close to perfect 10 - 15 15 - 3 6 1 - 3 2 2 9 1 9 1 - 1 1 1 7 2 19.5% 19.5% 19.5% 13.3% 23.7% 25.0% 19.2% 21.4% 33.3% 21.5% 11.1% 24.5% 14.3% 16.7% 16.7% 14.3% 22.4% 12.5% Higher than average 14 - 20 20 - 3 8 1 1 6 1 2 11 2 7 3 1 - 2 1 9 3 26.0% 26.0% 26.0% 16.7% 31.6% 25.0% 100.0% 34.6% 7.1% 33.3% 24.6% 33.3% 20.8% 35.7% 25.0% 50.0% 14.3% 26.5% 20.8% What’s standard for a 4 - 6 6 - - 2 2 - 1 1 - 3 1 3 - 1 1 - - 2 2 good community college 7.8% 7.8% 7.8% 7.9% 37.5% 3.8% 14.3% 7.7% 11.1% 7.5% 25.0% 16.7% 6.1% 12.5% Somewhat lower than - - - - - - - - - - - - - - - - - - - - - - average Much lower than average - - - - - - - - - - - - - - - - - - - - - - Awful - - - - - - - - - - - - - - - - - - - - - - Refused / does not apply - - - - - - - - - - - - - - - - - - - - - - MEAN 52 - 77 77 - 20 26 5 1 18 9 6 44 6 36 9 5 4 4 5 33 16 6.05 6.05 6.05 6.53 5.89 5.13 5.00 6.00 6.21 6.00 6.06 5.89 6.11 6.14 5.75 6.33 5.83 6.57 6.06 6.08 GH h Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q43 Page 94 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q43: How would you rate NECC in terms of providing a fun learning experience? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 551 222 329 237 115 102 51 40 349 88 93 13 150 61 94 60 96 91.4% 94.5% 89.3% 99.7% 97.7% 92.6% 84.2% 58.0% 97.2% 97.7% 78.4% 46.9% 98.7% 94.8% 89.1% 86.3% 83.0% TOTAL ANSWERED 52 13 39 1 3 8 9 29 10 2 26 14 2 3 12 9 20 8.6% 5.5% 10.7% 0.3% 2.3% 7.4% 15.8% 42.0% 2.8% 2.3% 21.6% 53.1% 1.3% 5.2% 10.9% 13.7% 17.0% Absolutely perfect 24 7 17 - 2 5 4 12 6 1 11 7 2 1 5 5 9 46.8% 57.9% 43.1% 75.0% 66.7% 42.9% 41.9% 60.0% 33.3% 42.1% 47.6% 100.0% 20.0% 47.1% 50.0% 48.3% Close to perfect 10 3 7 - - 1 3 6 2 - 5 3 - 1 2 1 4 19.5% 26.3% 17.2% 16.7% 28.6% 20.9% 20.0% 21.1% 19.0% 20.0% 17.6% 14.3% 20.7% Higher than average 14 2 12 1 - - 3 9 2 1 6 5 - 2 3 3 4 26.0% 15.8% 29.3% 100.0% 28.6% 32.6% 20.0% 33.3% 23.7% 33.3% 60.0% 29.4% 28.6% 20.7% What’s standard for a 4 - 4 - 1 1 - 1 - 1 3 - - - 1 1 2 good community college 7.8% 10.3% 25.0% 16.7% 4.7% 33.3% 13.2% 5.9% 7.1% 10.3% Somewhat lower than - - - - - - - - - - - - - - - - - average Much lower than average - - - - - - - - - - - - - - - - - Awful - - - - - - - - - - - - - - - - - Refused / does not apply - - - - - - - - - - - - - - - - - MEAN 52 13 39 1 3 8 9 29 10 2 26 14 2 3 12 9 20 6.05 6.42 5.93 5.00 6.25 6.33 6.14 6.00 6.40 5.33 5.92 6.14 7.00 5.60 6.06 6.07 6.07 c j N Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q44 Page 95 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q44: How would you rate NECC in terms of providing a relaxed environment where it’s easy to meet new people? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 551 402 124 - 124 204 267 70 8 68 124 77 323 197 176 267 80 28 38 36 271 251 91.4% 100.0% 61.7% 100.0% 90.9% 91.2% 92.8% 92.2% 79.5% 92.9% 92.7% 88.0% 97.0% 83.0% 96.6% 93.6% 87.2% 90.4% 88.3% 89.1% 93.9% TOTAL ANSWERED 52 - 77 77 - 20 26 5 1 18 9 6 44 6 36 9 5 4 4 5 33 16 8.6% 38.3% 100.0% 9.1% 8.8% 7.2% 7.8% 20.5% 7.1% 7.3% 12.0% 3.0% 17.0% 3.4% 6.4% 12.8% 9.6% 11.7% 10.9% 6.1% Absolutely perfect 20 - 30 30 - 12 8 - - 6 5 3 17 2 16 3 1 2 1 3 14 6 39.0% 39.0% 39.0% 60.0% 31.6% 34.6% 57.1% 44.4% 38.5% 33.3% 45.3% 35.7% 12.5% 50.0% 16.7% 57.1% 42.9% 37.5% Close to perfect 9 - 14 14 - 3 4 3 - 5 1 - 9 1 6 2 1 1 1 1 6 3 18.2% 18.2% 18.2% 13.3% 15.8% 50.0% 26.9% 14.3% 20.0% 11.1% 17.0% 21.4% 25.0% 16.7% 33.3% 14.3% 18.4% 16.7% Higher than average 13 - 19 19 - 3 9 1 - 6 1 1 11 2 9 2 1 1 2 1 7 4 24.7% 24.7% 24.7% 13.3% 36.8% 12.5% 34.6% 7.1% 11.1% 24.6% 33.3% 24.5% 21.4% 12.5% 16.7% 50.0% 14.3% 22.4% 25.0% What’s standard for a 3 - 5 5 - - 2 1 - - 1 1 3 - 1 1 2 - - - 2 1 good community college 6.5% 6.5% 6.5% 7.9% 25.0% 14.3% 11.1% 6.2% 1.9% 7.1% 37.5% 6.1% 4.2% Somewhat lower than 1 - 1 1 - - - - 1 - - 1 1 - 1 - - - - - 1 - average 1.3% 1.3% 1.3% 100.0% 11.1% 1.5% 1.9% 2.0% Much lower than average - - - - - - - - - - - - - - - - - - - - - - Awful - - - - - - - - - - - - - - - - - - - - - - Refused / does not apply 5 - 8 8 - 3 2 1 - 1 1 1 4 1 3 1 1 1 - 1 3 3 10.4% 10.4% 10.4% 13.3% 7.9% 12.5% 3.8% 7.1% 22.2% 9.2% 22.2% 9.4% 14.3% 12.5% 16.7% 14.3% 8.2% 16.7% MEAN 47 - 69 69 - 18 24 5 1 17 9 5 40 5 33 8 5 3 4 4 30 14 5.97 5.97 5.97 6.54 5.77 5.29 3.00 6.00 6.23 5.71 5.97 6.00 6.12 6.00 5.14 6.40 5.67 6.50 6.02 6.05 GH Q Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q44 Page 96 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q44: How would you rate NECC in terms of providing a relaxed environment where it’s easy to meet new people? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 551 222 329 237 115 102 51 40 349 88 93 13 150 61 94 60 96 91.4% 94.5% 89.3% 99.7% 97.7% 92.6% 84.2% 58.0% 97.2% 97.7% 78.4% 46.9% 98.7% 94.8% 89.1% 86.3% 83.0% TOTAL ANSWERED 52 13 39 1 3 8 9 29 10 2 26 14 2 3 12 9 20 8.6% 5.5% 10.7% 0.3% 2.3% 7.4% 15.8% 42.0% 2.8% 2.3% 21.6% 53.1% 1.3% 5.2% 10.9% 13.7% 17.0% Absolutely perfect 20 5 16 - 2 5 3 9 5 1 9 5 1 1 4 5 7 39.0% 36.8% 39.7% 75.0% 66.7% 35.7% 30.2% 46.7% 33.3% 36.8% 38.1% 66.7% 20.0% 35.3% 57.1% 34.5% Close to perfect 9 3 6 - 1 1 2 6 1 - 6 2 - 1 3 - 4 18.2% 26.3% 15.5% 25.0% 8.3% 21.4% 20.9% 13.3% 23.7% 14.3% 20.0% 29.4% 20.7% Higher than average 13 3 10 - - 1 1 11 1 1 7 4 - 1 3 1 6 24.7% 21.1% 25.9% 8.3% 14.3% 37.2% 6.7% 66.7% 26.3% 28.6% 20.0% 29.4% 14.3% 31.0% What’s standard for a 3 1 3 - - - 1 1 1 - 1 1 - - - 1 1 good community college 6.5% 5.3% 6.9% 14.3% 4.7% 6.7% 5.3% 9.5% 14.3% 6.9% Somewhat lower than 1 1 - - - - 1 - - - 1 - - 1 - - - average 1.3% 5.3% 7.1% 2.6% 20.0% Much lower than average - - - - - - - - - - - - - - - - - Awful - - - - - - - - - - - - - - - - - Refused / does not apply 5 1 5 1 - 1 1 2 3 - 1 1 1 1 1 1 1 10.4% 5.3% 12.1% 100.0% 16.7% 7.1% 7.0% 26.7% 5.3% 9.5% 33.3% 20.0% 5.9% 14.3% 6.9% MEAN 47 12 35 - 3 7 9 27 7 2 24 13 1 3 11 8 18 5.97 5.89 6.00 6.75 6.70 5.69 5.82 6.36 5.67 5.92 5.89 7.00 5.25 6.06 6.17 5.89 h GH Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q45 Page 97 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q45: Overall, how satisfied are you with NECC? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Completely satisfied 224 152 70 30 40 224 - - - 36 51 34 148 65 75 105 35 10 18 14 122 88 37.1% 37.8% 34.8% 39.0% 32.3% 100.0% 41.8% 38.1% 40.6% 40.4% 32.1% 35.4% 38.0% 41.5% 30.4% 43.4% 34.0% 40.1% 33.1% Very satisfied 292 194 99 38 61 - 292 - - 41 74 40 176 99 99 144 36 18 18 22 155 123 48.5% 48.3% 49.3% 49.4% 49.2% 100.0% 47.7% 55.3% 48.3% 48.1% 48.8% 47.0% 52.1% 41.7% 55.0% 43.9% 54.4% 51.0% 46.1% Somewhat satisfied 76 51 24 8 16 - - 76 - 8 8 7 39 32 34 24 11 5 4 5 23 49 12.5% 12.7% 11.9% 10.4% 12.9% 100.0% 9.1% 6.2% 8.6% 10.5% 15.8% 16.1% 8.6% 13.3% 14.6% 9.9% 11.5% 7.6% 18.3% Not too satisfied 7 4 4 1 3 - - - 7 1 - 1 3 4 2 3 2 - 1 - 3 4 1.2% 1.0% 2.0% 1.3% 2.4% 84.5% 1.4% 1.6% 0.7% 2.0% 0.9% 1.1% 2.2% 2.8% 0.8% 1.6% Not at all satisfied 1 - 2 - 2 - - - 1 - 1 - 1 1 1 - - - - - 1 1 0.2% 1.0% 1.6% 15.5% 0.5% 0.2% 0.3% 0.3% 0.2% 0.3% Don't know / unsure 3 1 2 - 2 - - - - - - 1 1 2 1 1 1 - - - 1 2 0.4% 0.2% 1.0% 1.6% 0.8% 0.2% 0.9% 0.3% 0.2% 1.4% 0.2% 0.7% MEAN 601 401 199 77 122 224 292 76 9 86 133 82 366 201 211 276 84 32 42 40 303 265 4.22 4.23 4.16 4.26 4.10 5.00 4.00 3.00 1.84 4.30 4.30 4.29 4.28 4.11 4.17 4.27 4.24 4.16 4.28 4.23 4.30 4.11 I I I N V Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q45 Page 98 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q45: Overall, how satisfied are you with NECC? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Completely satisfied 224 82 142 78 36 51 29 29 144 22 46 8 57 24 30 28 45 37.1% 34.8% 38.6% 33.0% 30.6% 46.4% 47.9% 42.2% 40.1% 24.9% 38.7% 28.9% 37.6% 36.8% 28.9% 40.4% 38.7% Very satisfied 292 115 177 123 60 44 23 36 164 57 50 18 76 34 55 30 55 48.5% 49.0% 48.2% 51.9% 51.4% 39.7% 37.9% 52.0% 45.8% 63.8% 41.9% 66.1% 49.8% 52.8% 52.2% 43.9% 47.6% Somewhat satisfied 76 34 42 32 19 14 6 3 45 10 19 1 17 6 17 10 12 12.5% 14.4% 11.3% 13.3% 16.5% 12.8% 10.0% 3.9% 12.5% 11.3% 15.8% 2.5% 11.4% 9.3% 15.8% 13.9% 10.0% Not too satisfied 7 3 4 3 - - 3 1 4 - 3 1 1 1 3 1 2 1.2% 1.4% 1.1% 1.5% 4.2% 2.0% 1.0% 2.5% 2.5% 0.8% 1.0% 2.4% 1.7% 1.6% Not at all satisfied 1 - 1 - - 1 - - 1 - 1 - - - 1 - 1 0.2% 0.4% 1.2% 0.2% 0.6% 0.6% 0.6% Don't know / unsure 3 1 1 1 2 - - - 2 - 1 - 1 - - - 2 0.4% 0.5% 0.4% 0.3% 1.6% 0.5% 0.6% 0.4% 1.6% MEAN 601 234 367 237 116 110 60 69 357 90 118 27 151 65 105 69 114 4.22 4.18 4.24 4.17 4.14 4.30 4.30 4.34 4.25 4.14 4.16 4.21 4.25 4.25 4.06 4.23 4.24 dE o o Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q46 Page 99 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q46: How likely is it that you would recommend NECC to a friend or colleague? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Definitely would 450 301 148 57 91 210 215 25 - 70 105 63 281 148 152 219 66 22 35 32 240 186 74.6% 74.9% 73.6% 74.0% 73.4% 93.6% 73.4% 33.1% 81.9% 78.9% 76.1% 76.6% 72.8% 71.9% 79.0% 77.5% 68.1% 83.0% 78.2% 79.1% 69.8% Probably would 142 95 47 20 27 14 76 48 4 16 27 19 83 48 58 55 17 10 6 9 62 72 23.6% 23.6% 23.4% 26.0% 21.8% 6.4% 26.0% 62.9% 42.2% 18.1% 20.6% 23.0% 22.5% 23.7% 27.2% 19.7% 20.3% 31.9% 14.3% 21.8% 20.5% 26.9% Probably would not 6 4 2 - 2 - 1 2 3 - - 1 2 3 - 3 1 - 1 - 1 5 1.0% 1.0% 1.0% 1.6% 0.4% 3.1% 28.9% 0.8% 0.5% 1.7% 1.1% 0.8% 2.8% 0.2% 1.7% Definitely would not 4 1 4 - 4 - 1 1 3 - 1 - 1 3 2 1 - - - - 1 3 0.6% 0.2% 2.0% 3.2% 0.2% 0.9% 28.9% 0.5% 0.4% 1.2% 0.9% 0.2% 0.2% 1.2% Don’t know / unsure 1 1 - - - - - - - - - - - 1 - - 1 - - - - 1 0.2% 0.2% 0.6% 1.4% 0.4% MEAN 602 401 201 77 124 224 292 76 9 86 133 83 367 202 211 277 84 32 42 40 304 266 3.72 3.74 3.69 3.74 3.65 3.94 3.73 3.28 2.13 3.82 3.78 3.75 3.75 3.69 3.70 3.77 3.78 3.68 3.80 3.78 3.78 3.66 GHI HI I V Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q46 Page 100 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q46: How likely is it that you would recommend NECC to a friend or colleague? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Definitely would 450 167 283 172 78 94 46 54 278 62 82 21 119 53 77 53 77 74.6% 71.1% 76.8% 72.5% 66.5% 85.2% 76.6% 77.8% 77.4% 69.4% 69.4% 78.0% 78.0% 82.2% 73.3% 76.4% 66.3% Probably would 142 64 78 62 36 13 14 14 76 26 32 5 31 12 24 15 35 23.6% 27.3% 21.2% 26.0% 30.9% 11.9% 23.4% 20.2% 21.3% 29.3% 27.0% 19.5% 20.4% 17.8% 23.0% 21.9% 30.5% Probably would not 6 1 5 2 1 1 - 1 2 1 2 1 2 - 2 - 2 1.0% 0.3% 1.4% 1.0% 1.0% 1.1% 2.0% 0.5% 1.3% 2.0% 2.5% 1.5% 1.7% 1.6% Definitely would not 4 2 2 1 1 2 - - 2 - 2 - - - 2 1 1 0.6% 0.8% 0.6% 0.5% 0.6% 1.8% 0.5% 1.7% 1.9% 1.7% 0.6% Don’t know / unsure 1 1 - - 1 - - - 1 - - - - - - - 1 0.2% 0.5% 1.0% 0.3% 1.0% MEAN 602 234 368 237 116 110 60 69 358 90 119 27 152 65 105 69 114 3.72 3.70 3.74 3.71 3.65 3.80 3.77 3.76 3.76 3.68 3.64 3.75 3.77 3.82 3.68 3.73 3.64 E K q Q Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q47 Page 101 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q47: If you could go back in time, how likely is it that you would still choose to enroll in NECC? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Definitely would 424 281 144 54 90 198 195 27 2 71 94 63 265 136 149 196 61 22 36 32 229 178 70.3% 69.9% 71.6% 70.1% 72.6% 88.5% 66.6% 36.2% 21.1% 83.0% 70.1% 75.3% 72.4% 67.1% 70.3% 70.6% 71.6% 69.6% 84.6% 78.2% 75.3% 66.8% Probably would 133 93 37 19 18 21 76 35 1 10 31 15 77 48 48 60 16 9 5 6 57 66 22.1% 23.1% 18.4% 24.7% 14.5% 9.3% 26.1% 46.8% 7.8% 11.1% 23.6% 18.6% 21.0% 23.8% 22.7% 21.6% 18.4% 28.3% 11.0% 16.1% 18.6% 24.7% Probably would not 25 13 14 2 12 3 12 7 1 3 4 4 13 10 7 14 4 1 - - 11 13 4.1% 3.2% 7.0% 2.6% 9.7% 1.4% 4.3% 9.1% 15.5% 2.9% 2.8% 5.2% 3.5% 4.8% 3.3% 5.0% 4.5% 2.1% 3.5% 4.8% Definitely would not 7 5 2 - 2 - - 2 5 - 1 - 1 6 3 2 1 - 1 - 1 6 1.2% 1.2% 1.0% 1.6% 3.1% 55.6% 0.5% 0.2% 3.2% 1.4% 0.8% 1.4% 2.8% 0.2% 2.4% Don’t know / unsure 14 10 4 2 2 2 9 4 - 3 4 1 11 2 5 5 3 - 1 2 7 3 2.4% 2.5% 2.0% 2.6% 1.6% 0.8% 3.0% 4.9% 2.9% 3.1% 0.8% 3.0% 1.1% 2.3% 1.9% 4.1% 1.6% 5.8% 2.4% 1.3% MEAN 589 392 197 75 122 222 284 72 9 84 129 82 356 201 207 272 82 32 41 38 297 263 3.65 3.66 3.64 3.69 3.61 3.88 3.64 3.22 1.94 3.83 3.68 3.71 3.71 3.57 3.66 3.65 3.67 3.67 3.80 3.83 3.73 3.58 GHI HI I k N V Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q47 Page 102 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q47: If you could go back in time, how likely is it that you would still choose to enroll in NECC? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Definitely would 424 151 273 153 79 92 47 49 256 67 78 17 114 49 75 49 70 70.3% 64.4% 74.1% 64.4% 67.5% 83.6% 77.9% 71.4% 71.5% 74.8% 66.0% 61.7% 75.2% 76.5% 71.3% 70.4% 60.7% Probably would 133 70 63 61 34 13 7 14 80 15 27 7 35 12 22 14 31 22.1% 29.7% 17.2% 25.5% 28.9% 12.1% 11.5% 20.4% 22.4% 17.2% 22.8% 24.5% 22.9% 17.8% 21.1% 20.6% 26.6% Probably would not 25 9 15 12 2 3 4 3 11 4 9 1 2 1 6 4 9 4.1% 4.0% 4.1% 5.2% 2.0% 3.1% 6.4% 3.9% 3.2% 4.1% 7.5% 2.5% 1.2% 2.1% 5.2% 5.6% 7.4% Definitely would not 7 2 5 6 - 1 - - 4 1 2 - 1 - 2 1 2 1.2% 1.0% 1.3% 2.4% 1.2% 1.2% 1.3% 1.5% 0.8% 1.7% 1.7% 1.6% Don’t know / unsure 14 2 12 6 2 - 3 3 6 2 3 3 - 2 1 1 4 2.4% 1.0% 3.3% 2.4% 1.6% 4.2% 4.3% 1.8% 2.6% 2.1% 11.2% 3.6% 0.6% 1.7% 3.8% MEAN 589 233 356 232 116 110 57 66 352 88 116 24 152 62 104 68 111 3.65 3.59 3.70 3.56 3.67 3.78 3.75 3.71 3.67 3.70 3.57 3.67 3.72 3.77 3.63 3.63 3.52 b D d d Q Q Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q48_T Page 103 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q48_T: Do you have access to the Internet from home, at work or at the NECC Campus? TOTAL MENTIONED Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Home 556 370 186 70 116 204 271 70 9 80 124 78 333 191 194 260 77 32 40 38 283 244 92.2% 92.0% 92.5% 90.9% 93.5% 90.9% 92.8% 92.1% 100.0% 92.5% 93.1% 93.4% 90.9% 94.0% 91.7% 94.0% 90.2% 100.0% 95.6% 94.2% 93.0% 91.3% FGH Work 272 176 100 43 57 93 136 37 5 37 75 41 167 87 89 132 41 15 18 19 154 105 45.1% 43.8% 49.8% 55.8% 46.0% 41.3% 46.5% 49.5% 52.2% 43.2% 56.1% 49.1% 45.6% 42.7% 42.1% 47.5% 47.9% 45.6% 42.3% 48.0% 50.7% 39.4% j V NECC Campus 338 262 50 8 42 129 166 38 3 38 88 48 197 121 103 168 53 15 26 21 175 148 56.1% 65.2% 24.9% 10.4% 33.9% 57.6% 56.6% 50.6% 40.0% 44.1% 66.3% 58.2% 53.7% 59.4% 49.0% 60.8% 62.5% 48.6% 61.2% 52.8% 57.5% 55.4% C D J j O O Other 3 2 1 1 - 1 1 1 - - - - - 3 - 2 1 1 - - - 3 0.5% 0.5% 0.5% 1.3% 0.5% 0.4% 0.9% 1.5% 0.7% 1.4% 3.6% 1.1% No Internet access 9 4 7 3 4 3 6 1 - - 2 1 6 3 6 - 1 - - - 3 6 1.6% 1.0% 3.5% 3.9% 3.2% 1.4% 1.9% 0.9% 1.4% 1.6% 1.7% 1.6% 2.9% 0.8% 1.1% 2.1% b Don’t know / unsure - - - - - - - - - - - - - - - - - - - - - - Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q48_T Page 104 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q48_T: Do you have access to the Internet from home, at work or at the NECC Campus? TOTAL MENTIONED Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Home 556 218 338 215 109 102 58 65 318 89 113 27 131 58 100 66 111 92.2% 92.6% 91.8% 90.4% 92.9% 92.3% 96.6% 93.4% 88.7% 99.2% 94.8% 100.0% 85.9% 90.0% 95.2% 95.7% 96.4% D IK I IK M M M Work 272 105 167 100 56 52 29 32 154 45 54 16 38 31 61 45 60 45.1% 44.6% 45.5% 42.0% 47.6% 47.7% 49.0% 45.7% 43.0% 50.1% 45.3% 60.3% 25.1% 47.8% 58.3% 65.3% 52.0% I M M MNq M NECC Campus 338 140 199 169 66 53 25 21 242 45 42 6 89 41 63 34 55 56.1% 59.4% 53.9% 71.4% 56.6% 47.9% 42.4% 29.9% 67.5% 49.7% 35.6% 23.1% 58.6% 63.0% 59.7% 49.0% 47.2% EFGH gH H JKL KL q Q q Other 3 1 2 1 1 1 - - 2 1 - - 2 - - - - 0.5% 0.3% 0.6% 0.5% 1.0% 0.6% 0.5% 1.3% 1.2% No Internet access 9 3 7 2 1 1 1 3 7 1 1 - 4 1 1 1 2 1.6% 1.1% 1.9% 1.0% 1.0% 1.2% 2.3% 4.6% 2.0% 0.8% 1.1% 2.4% 1.0% 0.6% 1.0% 1.6% Don’t know / unsure - - - - - - - - - - - - - - - - - Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q49 Page 105 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q49: How often do you visit the NECC website? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Everyday or almost 140 111 17 2 15 64 65 10 1 16 29 22 80 52 31 80 21 8 12 14 67 66 everyday 23.3% 27.6% 8.5% 2.6% 12.1% 28.8% 22.2% 13.2% 13.3% 18.3% 21.5% 27.0% 21.8% 25.4% 14.5% 28.8% 25.0% 25.5% 28.0% 33.8% 22.0% 24.8% At least once a week 158 125 19 4 15 52 90 15 - 22 41 19 96 53 42 79 27 5 10 12 83 64 26.2% 31.1% 9.5% 5.2% 12.1% 23.1% 30.8% 19.4% 26.1% 31.0% 23.2% 26.1% 26.0% 19.8% 28.6% 31.6% 14.6% 23.7% 30.5% 27.4% 24.2% At least once a month 59 45 10 1 9 23 27 8 1 5 11 9 33 24 19 30 6 1 7 4 24 32 9.8% 11.2% 5.0% 1.3% 7.3% 10.3% 9.3% 10.1% 13.3% 5.6% 8.0% 10.6% 8.9% 11.9% 9.2% 10.9% 7.6% 3.6% 16.6% 9.1% 8.0% 12.2% Occasionally 172 99 84 29 55 66 72 31 3 28 42 25 112 52 81 65 24 14 10 7 96 69 28.5% 24.6% 41.8% 37.7% 44.4% 29.4% 24.7% 41.5% 28.9% 32.1% 31.8% 29.7% 30.5% 25.6% 38.4% 23.3% 28.4% 44.7% 24.1% 18.2% 31.5% 25.8% Never 71 21 69 41 28 18 37 12 4 15 8 8 46 22 37 22 6 4 3 3 31 35 11.8% 5.2% 34.3% 53.2% 22.6% 7.8% 12.7% 15.8% 44.4% 17.9% 5.8% 9.5% 12.5% 10.7% 17.4% 7.9% 7.5% 11.5% 7.6% 8.4% 10.2% 13.1% Don’t know / unsure 3 1 2 - 2 1 1 - - - 3 - 1 1 1 1 - - - - 3 - 0.4% 0.2% 1.0% 1.6% 0.6% 0.4% 1.9% 0.2% 0.3% 0.6% 0.4% 0.8% CHI-SQUARE <--145.681--> <---25.617--> <----------32.499---------> <------14.793------> <---3.485---> <------37.271------> <------10.517------> <---8.382---> SIGNIFICANCE 0 .0001* .0055* .1398* .6257* .0001* .2306* .1364 Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q49 Page 106 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q49: How often do you visit the NECC website? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Everyday or almost 140 42 98 68 17 33 12 10 92 28 18 3 37 16 21 15 26 everyday 23.3% 17.9% 26.7% 28.5% 14.4% 30.3% 19.4% 14.0% 25.6% 30.9% 15.4% 9.4% 24.3% 25.5% 20.3% 22.3% 22.9% At least once a week 158 63 95 69 50 19 10 8 107 26 20 1 52 16 28 16 23 26.2% 26.9% 25.7% 29.2% 42.2% 17.2% 16.9% 11.0% 29.9% 29.4% 16.5% 4.3% 34.3% 25.5% 26.4% 23.3% 20.3% At least once a month 59 25 34 28 11 14 3 2 37 8 14 1 13 6 12 4 14 9.8% 10.8% 9.2% 11.6% 9.1% 13.0% 5.8% 2.7% 10.2% 8.5% 11.5% 4.3% 8.4% 8.5% 11.2% 5.6% 12.1% Occasionally 172 76 96 57 33 29 20 29 95 20 40 13 35 21 35 22 36 28.5% 32.4% 26.0% 24.1% 28.4% 26.5% 34.0% 41.3% 26.4% 22.7% 33.3% 49.1% 22.9% 32.5% 33.7% 31.1% 31.1% Never 71 27 45 14 6 14 14 21 27 7 28 9 14 5 9 12 16 11.8% 11.3% 12.1% 6.0% 5.3% 12.4% 23.9% 31.0% 7.4% 7.6% 23.3% 32.8% 9.2% 8.1% 8.4% 17.7% 13.7% Don’t know / unsure 3 2 1 1 1 1 - - 2 1 - - 1 - - - - 0.4% 0.8% 0.2% 0.5% 0.6% 0.6% 0.5% 0.8% 0.9% CHI-SQUARE <----8.625----> <----------------89.868---------------> <------------59.229-----------> <----------------20.111---------------> SIGNIFICANCE .125* 0* 0* .451* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q50 Page 107 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q50: How often do you check your NECC e-mail account? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 136 - 201 77 124 47 67 16 4 37 28 17 90 36 65 48 16 7 6 10 82 46 22.6% 100.0% 100.0% 100.0% 21.2% 22.9% 21.5% 46.6% 43.3% 20.8% 20.4% 24.6% 17.7% 30.7% 17.4% 18.3% 23.4% 14.5% 25.2% 27.0% 17.3% TOTAL ANSWERED 467 402 - - - 177 225 59 5 49 106 66 277 167 146 229 70 24 36 30 222 221 77.4% 100.0% 78.8% 77.1% 78.5% 53.4% 56.7% 79.2% 79.6% 75.4% 82.3% 69.3% 82.6% 81.7% 76.6% 85.5% 74.8% 73.0% 82.7% Everyday or almost 99 85 - - - 42 49 7 1 14 21 16 58 36 26 56 12 7 9 8 51 46 everyday 21.1% 21.1% 23.7% 21.6% 11.8% 25.0% 28.6% 19.8% 24.6% 21.0% 21.5% 17.5% 24.4% 16.7% 28.6% 25.8% 26.9% 23.0% 21.1% At least once a week 110 95 - - - 50 51 9 - 13 28 15 60 41 26 56 22 5 10 12 56 49 23.6% 23.6% 28.3% 22.7% 15.7% 26.2% 26.4% 22.8% 21.8% 24.3% 17.5% 24.4% 31.7% 19.0% 29.0% 38.5% 25.1% 22.1% At least once a month 33 28 - - - 12 14 6 - 1 5 5 22 9 9 19 2 1 1 1 10 19 7.0% 7.0% 6.6% 6.2% 9.8% 2.4% 4.4% 7.0% 8.0% 5.6% 6.3% 8.1% 3.3% 4.8% 3.2% 3.8% 4.7% 8.4% Occasionally 99 85 - - - 34 50 15 - 9 26 14 66 29 34 44 19 6 7 6 49 43 21.1% 21.1% 19.1% 22.2% 25.5% 19.0% 24.2% 21.1% 23.9% 17.4% 23.0% 19.3% 26.7% 23.8% 19.4% 19.2% 22.0% 19.5% Never 123 106 - - - 40 59 21 3 12 27 15 69 50 49 55 15 6 8 3 55 62 26.4% 26.4% 22.4% 26.3% 35.3% 75.0% 23.8% 25.3% 22.8% 24.8% 29.9% 33.3% 23.9% 21.7% 23.8% 22.6% 11.5% 24.6% 27.9% Don’t know / unsure 3 3 - - - - 2 1 - - - 1 1 2 3 - - - - - 1 2 0.7% 0.7% 1.0% 2.0% 1.8% 0.4% 1.4% 2.4% 0.5% 1.1% CHI-SQUARE <-----.0----> <-----.0----> <----------20.432---------> <-------6.009------> <---5.516---> <-------21.38------> <-------3.443------> <---4.134---> SIGNIFICANCE 1* 1* .156* .8145* .3561 .0186* .9036* .5303 Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q50 Page 108 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q50: How often do you check your NECC e-mail account? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 136 43 93 11 21 35 22 46 44 19 51 21 20 14 28 26 37 22.6% 18.4% 25.2% 4.6% 17.9% 31.4% 36.1% 66.5% 12.3% 21.1% 43.3% 78.3% 12.9% 20.9% 27.1% 38.1% 31.6% TOTAL ANSWERED 467 192 275 227 96 76 38 23 315 71 67 6 132 51 77 43 79 77.4% 81.6% 74.8% 95.4% 82.1% 68.6% 63.9% 33.5% 87.7% 78.9% 56.7% 21.7% 87.1% 79.1% 72.9% 61.9% 68.4% Everyday or almost 99 29 70 48 10 20 13 7 66 14 16 1 24 10 15 8 20 everyday 21.1% 15.2% 25.3% 21.0% 10.8% 26.2% 33.3% 30.0% 21.0% 19.7% 24.1% 20.0% 18.4% 20.5% 19.7% 18.9% 25.0% At least once a week 110 37 73 56 27 15 3 7 81 16 13 - 40 8 17 9 17 23.6% 19.4% 26.6% 24.6% 27.7% 20.0% 9.1% 30.0% 25.8% 23.0% 19.0% 29.8% 15.9% 22.7% 21.6% 22.1% At least once a month 33 17 15 13 9 7 2 1 16 8 7 - 10 5 7 2 7 7.0% 9.1% 5.5% 5.6% 9.6% 9.2% 6.1% 5.0% 5.2% 11.5% 10.3% 7.9% 9.1% 9.1% 5.4% 8.8% Occasionally 99 46 52 46 27 14 7 3 67 13 13 2 31 8 19 6 16 21.1% 24.2% 19.0% 20.5% 27.7% 18.5% 18.2% 15.0% 21.4% 18.0% 19.0% 40.0% 23.7% 15.9% 24.2% 13.5% 20.6% Never 123 59 64 62 22 20 13 5 81 20 17 2 27 20 19 15 17 26.4% 30.9% 23.2% 27.2% 22.9% 26.2% 33.3% 20.0% 25.8% 27.9% 25.9% 40.0% 20.2% 38.6% 24.2% 35.1% 22.1% Don’t know / unsure 3 2 1 2 1 - - - 2 - 1 - - - - 2 1 0.7% 1.2% 0.4% 1.0% 1.2% 0.7% 1.7% 5.4% 1.5% CHI-SQUARE <----15.069---> <----------------22.468---------------> <------------11.437-----------> <----------------26.961---------------> SIGNIFICANCE .0101 .3157* .7211* .1364* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q51 Page 109 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q51: What is the best way for you to receive enrollment and registration information from NECC? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Telephone 32 23 8 3 5 12 14 5 2 1 6 2 17 15 11 6 11 - 3 1 10 16 5.3% 5.7% 4.0% 3.9% 4.0% 5.3% 4.7% 6.4% 21.1% 1.6% 4.6% 2.8% 4.7% 7.3% 5.2% 2.1% 13.1% 7.1% 2.9% 3.2% 5.9% E-mail 230 165 56 16 40 89 117 21 2 32 48 34 130 82 65 119 36 16 22 24 114 107 38.1% 41.0% 27.9% 20.8% 32.3% 39.7% 40.0% 27.6% 26.7% 37.5% 35.9% 41.2% 35.4% 40.4% 30.8% 43.0% 42.0% 50.8% 51.7% 58.3% 37.7% 40.0% Regular mail 283 169 128 57 71 105 136 38 3 42 71 40 188 83 122 123 30 16 16 14 154 113 46.9% 42.0% 63.7% 74.0% 57.3% 46.9% 46.5% 50.6% 31.1% 48.6% 53.4% 48.0% 51.4% 40.6% 57.7% 44.3% 34.6% 49.2% 38.4% 34.3% 50.7% 42.2% On-campus bulletins and 47 36 7 1 6 12 22 10 1 11 7 7 25 18 10 26 6 - 1 1 24 21 postings 7.7% 9.0% 3.5% 1.3% 4.8% 5.3% 7.7% 13.8% 13.3% 12.4% 5.2% 8.0% 6.9% 8.8% 4.6% 9.3% 6.8% 2.8% 2.9% 8.0% 7.9% Other 7 5 2 - 2 5 1 - 1 - 1 - 5 3 2 2 2 - - 1 1 6 1.2% 1.2% 1.0% 1.6% 2.4% 0.4% 7.8% 0.9% 1.3% 1.2% 1.1% 0.8% 2.2% 1.7% 0.4% 2.2% Don’t know / unsure 5 4 - - - 1 2 1 - - - - 1 3 1 1 1 - - - - 5 0.8% 1.0% 0.5% 0.8% 1.5% 0.3% 1.7% 0.5% 0.4% 1.4% 1.7% CHI-SQUARE <---27.587--> <---7.297---> <----------22.979---------> <-------7.167------> <----9.3----> <-------35.01------> <-------6.043------> <---13.89---> SIGNIFICANCE 0* .121* .0846* .5188* .0977* .0001* .6424* .0163* Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q51 Page 110 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q51: What is the best way for you to receive enrollment and registration information from NECC? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Telephone 32 16 16 16 3 7 3 3 25 4 3 - 11 1 8 2 4 5.3% 7.0% 4.3% 6.9% 2.6% 6.1% 5.0% 4.6% 7.0% 4.8% 2.1% 7.0% 1.0% 7.9% 2.6% 3.6% E-mail 230 80 149 90 51 44 17 25 126 39 52 9 52 23 38 33 48 38.1% 34.2% 40.5% 37.9% 43.3% 39.7% 28.9% 35.8% 35.1% 43.3% 43.6% 33.2% 34.1% 35.0% 36.6% 47.8% 41.9% Regular mail 283 106 177 101 55 53 32 39 170 37 59 17 71 31 50 28 56 46.9% 45.1% 48.1% 42.7% 46.5% 48.0% 52.6% 56.3% 47.2% 41.3% 49.3% 62.4% 47.0% 47.5% 47.8% 39.9% 48.7% On-campus bulletins and 47 26 20 25 8 4 6 2 33 7 4 - 16 9 8 4 5 postings 7.7% 11.2% 5.5% 10.6% 6.7% 4.0% 9.7% 3.4% 9.2% 8.0% 3.5% 10.4% 14.7% 7.7% 5.3% 4.2% Other 7 5 3 2 1 3 1 - 4 1 1 1 1 1 - 1 2 1.2% 2.0% 0.7% 1.0% 1.0% 2.3% 1.9% 1.2% 1.3% 0.6% 4.3% 0.8% 1.8% 1.0% 1.6% Don’t know / unsure 5 1 3 2 - - 1 - 1 1 1 - 1 - - 2 - 0.8% 0.5% 0.9% 1.0% 1.9% 0.3% 1.3% 1.0% 0.8% 3.3% CHI-SQUARE <----12.311---> <----------------21.118---------------> <------------20.543-----------> <----------------28.266---------------> SIGNIFICANCE .0308* .3902* .1521* .1033* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q52 Page 111 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q52: How comfortable would you be conducting transactions with NECC online, such as billing and course registration? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Very comfortable 274 185 87 36 51 110 137 22 4 45 64 36 175 89 103 120 44 13 27 24 146 120 45.4% 46.0% 43.3% 46.8% 41.1% 49.3% 46.8% 29.4% 42.2% 52.9% 47.6% 43.9% 47.7% 43.9% 48.8% 43.2% 51.5% 41.3% 63.2% 58.7% 47.9% 44.9% Somewhat comfortable 172 119 50 17 33 56 85 29 2 19 40 21 100 57 55 89 20 9 10 12 81 76 28.5% 29.6% 24.9% 22.1% 26.6% 24.9% 28.9% 38.6% 21.1% 22.4% 30.2% 25.6% 27.2% 28.0% 26.2% 32.2% 23.0% 29.8% 24.1% 29.3% 26.6% 28.6% Somewhat uncomfortable 88 62 24 11 13 35 37 15 2 12 24 13 50 33 33 35 15 7 3 3 49 36 14.6% 15.4% 11.9% 14.3% 10.5% 15.5% 12.6% 19.9% 21.1% 13.6% 18.1% 15.2% 13.7% 16.1% 15.4% 12.6% 17.6% 21.6% 8.3% 7.4% 16.0% 13.6% Very uncomfortable 46 24 27 7 20 15 25 5 1 8 4 6 29 16 13 25 4 1 2 1 19 24 7.7% 6.0% 13.4% 9.1% 16.1% 6.8% 8.5% 6.4% 15.5% 8.8% 3.0% 7.2% 7.8% 7.9% 6.3% 9.2% 5.1% 3.6% 4.4% 1.7% 6.2% 9.1% Don’t know / unsure 23 12 13 6 7 8 9 4 - 2 1 7 13 8 7 8 2 1 - 1 10 10 3.8% 3.0% 6.5% 7.8% 5.6% 3.5% 3.2% 5.8% 2.4% 1.0% 8.0% 3.6% 4.1% 3.3% 2.8% 2.7% 3.6% 2.9% 3.3% 3.8% MEAN 580 390 188 71 117 216 283 71 9 84 132 76 354 195 204 269 83 31 42 39 294 257 3.16 3.19 3.05 3.15 2.98 3.21 3.18 2.96 2.90 3.22 3.24 3.15 3.19 3.13 3.22 3.13 3.24 3.13 3.46 3.49 3.20 3.14 c h r Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q52 Page 112 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q52: How comfortable would you be conducting transactions with NECC online, such as billing and course registration? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Very comfortable 274 95 178 92 55 58 33 32 141 50 67 13 66 33 45 44 62 45.4% 40.6% 48.5% 38.7% 47.1% 52.9% 54.5% 46.2% 39.2% 55.8% 56.3% 49.1% 43.5% 51.5% 43.1% 63.9% 53.4% Somewhat comfortable 172 82 90 86 32 23 14 15 111 19 35 6 43 12 36 15 27 28.5% 35.0% 24.4% 36.3% 27.4% 20.8% 22.6% 20.9% 30.9% 21.3% 29.7% 21.3% 28.0% 18.9% 34.3% 21.9% 23.5% Somewhat uncomfortable 88 31 57 44 13 14 4 10 58 13 9 3 29 12 14 6 11 14.6% 13.4% 15.4% 18.4% 11.2% 13.0% 7.3% 15.1% 16.3% 14.4% 7.5% 12.6% 19.2% 19.0% 13.7% 8.6% 9.1% Very uncomfortable 46 13 33 10 11 11 6 7 34 6 3 3 9 6 8 3 8 7.7% 5.6% 8.9% 4.4% 9.2% 10.4% 10.6% 10.2% 9.5% 6.1% 2.7% 11.9% 6.0% 9.6% 7.6% 3.6% 6.5% Don’t know / unsure 23 13 10 5 6 3 3 5 15 2 5 1 5 1 1 1 9 3.8% 5.4% 2.7% 2.2% 5.1% 2.9% 5.0% 7.5% 4.1% 2.3% 3.8% 5.1% 3.2% 1.0% 1.3% 2.0% 7.4% MEAN 580 222 358 232 111 107 57 64 344 88 114 25 147 64 104 68 107 3.16 3.17 3.16 3.12 3.18 3.20 3.27 3.12 3.04 3.30 3.45 3.13 3.13 3.13 3.14 3.49 3.34 I Il MNO m Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q53 Page 113 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q53: Thinking back, do you recall seeing, hearing or reading any advertising for NECC prior to when you first enrolled? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Yes 304 191 121 49 72 122 155 23 3 86 133 83 226 54 113 135 47 13 22 20 304 - 50.4% 47.5% 60.2% 63.6% 58.1% 54.4% 53.0% 30.8% 36.7% 100.0% 100.0% 100.0% 61.7% 26.6% 53.4% 48.8% 54.7% 39.8% 52.6% 49.2% 100.0% No 267 190 68 24 44 88 123 49 5 - - - 120 141 84 130 35 18 19 18 - 267 44.2% 47.3% 33.8% 31.2% 35.5% 39.5% 42.0% 64.6% 55.6% 32.7% 69.3% 39.5% 46.9% 41.0% 56.5% 44.6% 45.8% 100.0% Don't know / unsure 33 21 12 4 8 14 15 3 1 - - - 21 8 15 12 4 1 1 2 - - 5.4% 5.2% 6.0% 5.2% 6.5% 6.2% 5.0% 4.6% 7.8% 5.6% 4.1% 7.1% 4.3% 4.3% 3.6% 2.8% 5.0% CHI-SQUARE <---9.956---> <----.632---> <----------16.551---------> <--------.0--------> <---71.819--> <-------4.246------> <-------1.547------> <---570.67--> SIGNIFICANCE .0069 .729 .0111* 1* 0 .3738 .8184* 0* Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q53 Page 114 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q53: Thinking back, do you recall seeing, hearing or reading any advertising for NECC prior to when you first enrolled? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Yes 304 109 195 111 55 50 38 45 178 38 67 14 86 32 55 37 57 50.4% 46.3% 53.0% 46.9% 47.0% 45.1% 63.5% 65.5% 49.6% 42.8% 56.1% 53.4% 56.8% 49.1% 52.3% 53.8% 49.2% No 267 116 151 116 52 54 21 19 164 46 44 11 59 29 45 29 52 44.2% 49.3% 41.0% 48.9% 44.5% 49.3% 34.5% 27.0% 45.6% 51.1% 37.3% 39.7% 38.5% 44.5% 42.6% 41.6% 44.9% Don't know / unsure 33 10 22 10 10 6 1 5 17 6 8 2 7 4 5 3 7 5.4% 4.3% 6.1% 4.2% 8.5% 5.6% 1.9% 7.5% 4.8% 6.1% 6.6% 6.9% 4.7% 6.4% 5.1% 4.6% 5.9% CHI-SQUARE <----4.339----> <------------------19-----------------> <------------5.108------------> <----------------2.137----------------> SIGNIFICANCE .1143 .0149 .53 .9765 Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q54_T Page 115 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q54_T: Where do you recall seeing, hearing or reading any advertising for NECC? TOTAL MENTIONED Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 299 211 80 28 52 102 137 52 6 - - - 140 149 99 142 39 19 20 21 - 267 49.6% 52.5% 39.8% 36.4% 41.9% 45.6% 47.0% 69.2% 63.3% 38.3% 73.4% 46.6% 51.2% 45.3% 60.2% 47.4% 50.8% 100.0% C FG M TOTAL ANSWERED 304 191 121 49 72 122 155 23 3 86 133 83 226 54 113 135 47 13 22 20 304 - 50.4% 47.5% 60.2% 63.6% 58.1% 54.4% 53.0% 30.8% 36.7% 100.0% 100.0% 100.0% 61.7% 26.6% 53.4% 48.8% 54.7% 39.8% 52.6% 49.2% 100.0% B H H N Billboard 18 14 3 1 2 8 11 - - 6 7 5 13 3 6 6 5 - 1 - 18 - 6.0% 7.3% 2.5% 2.0% 2.8% 6.3% 6.9% 7.0% 5.2% 6.4% 5.9% 5.6% 5.7% 4.8% 10.0% 5.2% 6.0% C Direct mail (newsletter) 124 73 58 28 30 51 62 8 3 40 54 30 109 12 60 40 19 6 8 8 124 - 40.8% 38.2% 47.9% 57.1% 41.7% 41.7% 40.0% 35.4% 78.8% 47.0% 40.2% 36.1% 48.3% 21.3% 53.3% 29.4% 41.5% 47.3% 35.4% 39.5% 40.8% b e fgh N P Internet / website 23 19 1 - 1 9 13 - 1 3 17 2 15 6 3 10 8 1 - 1 23 - 7.5% 9.9% 0.8% 1.4% 7.2% 8.2% 36.4% 4.1% 13.1% 2.2% 6.5% 10.8% 3.1% 7.4% 17.4% 9.2% 5.9% 7.5% C JL O Magazine 9 6 3 2 1 3 5 1 - 2 6 1 6 2 2 5 2 1 1 - 9 - 3.0% 3.1% 2.5% 4.1% 1.4% 2.5% 3.0% 5.8% 2.1% 4.5% 1.4% 2.7% 3.4% 1.6% 3.6% 5.0% 9.2% 3.1% 3.0% Newspaper 75 40 42 15 27 23 46 5 1 21 39 15 55 15 24 38 11 3 7 6 75 - 24.7% 20.9% 34.7% 30.6% 37.5% 19.2% 29.5% 21.7% 21.2% 24.2% 28.9% 18.6% 24.3% 28.7% 21.3% 28.3% 23.2% 27.5% 32.3% 27.8% 24.7% B F l Radio 21 13 8 3 5 7 11 3 - 3 10 7 15 5 7 9 4 - 2 1 21 - 6.8% 6.8% 6.6% 6.1% 6.9% 5.5% 7.0% 12.9% 3.5% 7.8% 8.6% 6.6% 9.0% 6.5% 6.7% 8.9% 8.3% 5.9% 6.8% Schedule of classes 12 8 4 1 3 3 8 1 - 5 5 2 - - 2 9 1 - - 1 12 - 4.0% 4.2% 3.3% 2.0% 4.2% 2.5% 5.1% 5.0% 6.2% 3.6% 2.2% 1.6% 6.7% 2.5% 5.9% 4.0% O Television (Cable TV) 48 31 18 5 13 18 26 3 1 7 25 16 37 8 20 23 4 3 3 - 48 - 15.9% 16.2% 14.9% 10.2% 18.1% 14.9% 16.7% 15.0% 21.2% 8.0% 18.7% 19.7% 16.3% 14.5% 17.8% 17.1% 9.3% 25.2% 13.5% 15.9% J J Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q54_T Page 116 (Continued) RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q54_T: Where do you recall seeing, hearing or reading any advertising for NECC? TOTAL MENTIONED Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) Yellow pages - - - - - - - - - - - - - - - - - - - - - - At highschool 35 29 2 1 1 13 17 5 - 10 15 10 17 13 11 18 6 - 2 3 35 - 11.5% 15.2% 1.7% 2.0% 1.4% 10.7% 11.2% 20.0% 12.2% 11.0% 12.0% 7.5% 24.9% 9.9% 13.4% 12.5% 10.5% 15.1% 11.5% C M Other (specify) 12 7 5 1 4 9 1 1 - 7 3 2 11 1 4 2 5 - 3 1 12 - 3.8% 3.7% 4.1% 2.0% 5.6% 7.4% 0.9% 5.0% 7.8% 2.2% 2.2% 4.8% 1.3% 3.7% 1.5% 11.4% 13.5% 3.4% 3.8% G kl n P Don’t know / unsure 12 9 3 - 3 5 6 1 - 3 3 6 12 - 3 6 1 - - 1 12 - 4.1% 4.7% 2.5% 4.2% 4.0% 4.2% 5.0% 2.9% 2.2% 7.0% 5.5% 2.7% 4.8% 2.5% 5.9% 4.1% Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q54_T Page 117 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q54_T: Where do you recall seeing, hearing or reading any advertising for NECC? TOTAL MENTIONED Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 299 126 173 126 62 60 22 24 181 51 52 12 66 33 50 32 59 49.6% 53.7% 47.0% 53.1% 53.0% 54.9% 36.5% 34.5% 50.4% 57.2% 43.9% 46.6% 43.2% 50.9% 47.7% 46.2% 50.8% GH GH GH k TOTAL ANSWERED 304 109 195 111 55 50 38 45 178 38 67 14 86 32 55 37 57 50.4% 46.3% 53.0% 46.9% 47.0% 45.1% 63.5% 65.5% 49.6% 42.8% 56.1% 53.4% 56.8% 49.1% 52.3% 53.8% 49.2% DEF DEF j Billboard 18 12 6 7 2 4 2 3 13 1 4 - 8 3 4 2 1 6.0% 10.8% 3.3% 6.3% 4.2% 8.4% 6.1% 5.5% 7.6% 1.8% 6.2% 8.9% 11.0% 7.6% 6.2% 1.2% C j Q q q Direct mail (newsletter) 124 34 90 29 19 28 22 25 60 17 36 9 34 13 24 20 23 40.8% 31.3% 46.2% 25.7% 33.9% 55.6% 58.6% 55.2% 33.7% 43.8% 53.8% 63.5% 39.5% 39.9% 43.0% 53.4% 41.2% B DE DE DE I I Internet / website 23 10 12 12 6 1 3 1 13 3 6 - 6 - 5 2 3 7.5% 9.6% 6.3% 10.4% 10.5% 2.3% 7.9% 2.6% 7.2% 9.1% 9.7% 7.5% 8.5% 6.2% 6.1% FH fh Magazine 9 1 8 3 1 3 1 1 5 1 3 - 5 1 - 1 1 3.0% 1.2% 3.9% 3.1% 2.1% 6.0% 1.8% 1.5% 2.6% 3.0% 4.8% 5.4% 2.1% 3.1% 1.2% Newspaper 75 25 50 21 16 9 13 14 40 12 16 4 21 9 10 12 17 24.7% 23.0% 25.6% 19.1% 29.6% 17.5% 34.3% 31.6% 22.4% 30.5% 24.4% 28.4% 24.9% 28.0% 17.4% 31.9% 29.1% df df Radio 21 9 12 3 5 7 3 2 9 5 3 3 6 4 4 2 3 6.8% 7.8% 6.2% 3.1% 9.7% 14.4% 6.6% 4.5% 4.8% 12.6% 5.2% 17.6% 7.5% 13.1% 6.7% 4.9% 5.6% Dh Schedule of classes 12 2 10 5 5 - 2 - 9 - 2 - 5 - 2 4 - 4.0% 1.7% 5.2% 4.8% 8.8% 4.8% 5.1% 2.8% 6.2% 3.3% 9.8% b Television (Cable TV) 48 25 23 31 3 6 3 3 33 5 7 3 17 7 8 4 9 15.9% 22.9% 11.9% 27.9% 5.8% 12.5% 8.9% 7.0% 18.3% 13.1% 10.0% 18.9% 19.3% 21.0% 14.6% 11.1% 16.2% C EFGH k Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q54_T Page 118 (Continued) RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q54_T: Where do you recall seeing, hearing or reading any advertising for NECC? TOTAL MENTIONED Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) Yellow pages - - - - - - - - - - - - - - - - - At highschool 35 17 18 27 5 1 - 2 33 - 1 - 8 3 6 3 7 11.5% 15.6% 9.3% 24.6% 8.4% 2.3% 4.1% 18.4% 1.7% 8.9% 11.0% 10.6% 8.0% 12.3% EFH K Other (specify) 12 5 7 3 3 2 1 3 6 3 2 - 7 1 1 - 3 3.8% 4.4% 3.4% 3.1% 4.6% 3.7% 3.0% 5.5% 3.6% 8.3% 2.8% 7.7% 2.1% 2.1% 5.3% Don’t know / unsure 12 2 11 3 6 2 1 - 9 1 3 - 2 - 2 1 4 4.1% 1.7% 5.5% 3.1% 11.8% 3.7% 1.8% 5.2% 1.8% 3.8% 2.1% 4.2% 3.1% 6.5% b dG Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table Q55 Page 119 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q55: Would you say that the advertising you recall seeing, hearing or reading had a major influence on your decision to attend the college? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 299 211 80 28 52 102 137 52 6 - - - 140 149 99 142 39 19 20 21 - 267 49.6% 52.5% 39.8% 36.4% 41.9% 45.6% 47.0% 69.2% 63.3% 38.3% 73.4% 46.6% 51.2% 45.3% 60.2% 47.4% 50.8% 100.0% TOTAL ANSWERED 304 191 121 49 72 122 155 23 3 86 133 83 226 54 113 135 47 13 22 20 304 - 50.4% 47.5% 60.2% 63.6% 58.1% 54.4% 53.0% 30.8% 36.7% 100.0% 100.0% 100.0% 61.7% 26.6% 53.4% 48.8% 54.7% 39.8% 52.6% 49.2% 100.0% Major influence 86 42 55 26 29 36 41 8 1 86 - - 66 14 35 28 19 3 6 5 86 - 28.3% 22.0% 45.5% 53.1% 40.3% 29.6% 26.5% 33.8% 36.4% 100.0% 29.1% 25.1% 31.4% 20.9% 41.1% 19.8% 27.1% 25.4% 28.3% Minor influence 133 91 41 14 27 51 74 8 1 - 133 - 100 23 49 65 18 6 5 9 133 - 43.9% 47.6% 33.9% 28.6% 37.5% 41.7% 47.6% 35.4% 21.2% 100.0% 44.2% 41.9% 43.3% 48.1% 39.6% 51.2% 21.8% 47.8% 43.9% No influence 83 57 25 9 16 34 40 7 1 - - 83 59 18 29 41 9 4 11 5 83 - 27.4% 29.8% 20.7% 18.4% 22.2% 27.7% 25.9% 30.8% 42.4% 100.0% 26.2% 33.0% 25.3% 30.2% 19.3% 29.0% 51.1% 26.8% 27.4% Don’t know / unsure 1 1 - - - 1 - - - - - - 1 - - 1 - - - - 1 - 0.4% 0.5% 1.0% 0.5% 0.9% 0.4% CHI-SQUARE <---19.443--> <---1.944---> <----------4.152----------> <------605.396-----> <---1.297---> <-------9.389------> <-------4.73-------> <-----.0----> SIGNIFICANCE .0002* .3783* .9011* 0* .7299* .1529* .3162* 1* Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q55 Page 120 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q55: Would you say that the advertising you recall seeing, hearing or reading had a major influence on your decision to attend the college? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 299 126 173 126 62 60 22 24 181 51 52 12 66 33 50 32 59 49.6% 53.7% 47.0% 53.1% 53.0% 54.9% 36.5% 34.5% 50.4% 57.2% 43.9% 46.6% 43.2% 50.9% 47.7% 46.2% 50.8% TOTAL ANSWERED 304 109 195 111 55 50 38 45 178 38 67 14 86 32 55 37 57 50.4% 46.3% 53.0% 46.9% 47.0% 45.1% 63.5% 65.5% 49.6% 42.8% 56.1% 53.4% 56.8% 49.1% 52.3% 53.8% 49.2% Major influence 86 30 56 18 15 15 17 21 41 9 27 5 26 9 17 10 17 28.3% 27.8% 28.6% 15.8% 26.7% 30.0% 43.9% 46.0% 23.1% 24.4% 40.6% 37.8% 29.7% 29.6% 31.7% 27.5% 29.3% Minor influence 133 49 85 63 22 21 10 15 82 21 23 6 31 15 27 16 24 43.9% 44.7% 43.5% 56.3% 40.5% 42.1% 25.4% 32.8% 46.0% 53.4% 34.5% 39.9% 36.4% 45.7% 48.2% 42.5% 43.1% No influence 83 30 53 31 18 13 12 10 54 9 17 3 29 8 11 11 16 27.4% 27.5% 27.3% 27.9% 32.8% 25.5% 30.7% 21.1% 30.2% 22.2% 24.8% 22.3% 33.9% 24.7% 20.1% 30.1% 27.6% Don’t know / unsure 1 - 1 - - 1 - - 1 - - - - - - - - 0.4% 0.6% 2.3% 0.7% CHI-SQUARE <-----.688----> <----------------30.197---------------> <------------10.296-----------> <----------------3.871----------------> SIGNIFICANCE .876* .0026* .3271* .8686* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q56 Page 121 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q56: Do you recall receiving in the mail any copies of a course catalogue or schedule of classes being offered at NECC prior to enrolling in any classes? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 12 8 4 1 3 3 8 1 - 5 5 2 - - 2 9 1 - - 1 12 - 2.0% 2.0% 2.0% 1.3% 2.4% 1.3% 2.7% 1.5% 6.2% 3.6% 2.2% 0.9% 3.3% 1.4% 2.9% 4.0% TOTAL ANSWERED 591 394 197 76 121 221 285 74 9 81 129 81 367 203 210 268 84 32 42 39 292 267 98.0% 98.0% 98.0% 98.7% 97.6% 98.7% 97.3% 98.5% 100.0% 93.8% 96.4% 97.8% 100.0% 100.0% 99.1% 96.7% 98.6% 100.0% 100.0% 97.1% 96.0% 100.0% Yes 367 238 133 65 68 148 176 39 3 66 100 59 367 - 138 159 52 18 26 26 226 120 62.0% 60.4% 67.5% 85.5% 56.2% 66.9% 61.9% 51.8% 36.7% 81.5% 77.7% 73.0% 100.0% 65.6% 59.2% 62.0% 57.1% 62.1% 65.2% 77.5% 44.9% No 203 144 53 9 44 65 99 32 5 14 23 18 - 203 68 98 29 12 14 12 54 141 34.4% 36.5% 26.9% 11.8% 36.4% 29.5% 34.8% 43.2% 55.6% 16.8% 17.6% 21.9% 100.0% 32.4% 36.5% 34.8% 39.2% 32.4% 31.9% 18.5% 52.8% Don't know / unsure 21 12 11 2 9 8 9 4 1 1 6 4 - - 4 12 3 1 2 1 12 6 3.6% 3.0% 5.6% 2.6% 7.4% 3.5% 3.2% 4.9% 7.8% 1.7% 4.7% 5.1% 2.0% 4.3% 3.2% 3.6% 5.5% 3.0% 3.9% 2.3% CHI-SQUARE <---6.895---> <---18.312--> <-----------8.28----------> <-------2.573------> <--569.801--> <-------3.274------> <-------.867-------> <---72.137--> SIGNIFICANCE .0318 .0001 .2183* .6317 0* .5131 .9292* 0 Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q56 Page 122 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q56: Do you recall receiving in the mail any copies of a course catalogue or schedule of classes being offered at NECC prior to enrolling in any classes? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 12 2 10 5 5 - 2 - 9 - 2 - 5 - 2 4 - 2.0% 0.8% 2.8% 2.2% 4.1% 3.1% 2.5% 1.5% 3.5% 1.7% 5.3% TOTAL ANSWERED 591 233 358 232 113 110 58 69 350 90 117 27 147 65 103 66 116 98.0% 99.2% 97.2% 97.8% 95.9% 100.0% 96.9% 100.0% 97.5% 100.0% 98.5% 100.0% 96.5% 100.0% 98.3% 94.7% 100.0% Yes 367 132 235 127 69 73 42 49 217 50 72 22 97 39 59 43 74 62.0% 56.5% 65.6% 54.9% 61.2% 66.4% 71.9% 70.2% 62.1% 55.8% 61.8% 80.5% 66.2% 61.1% 57.5% 65.7% 64.0% No 203 91 113 99 37 33 15 17 122 35 40 4 46 20 41 20 38 34.4% 38.9% 31.5% 42.8% 33.0% 29.6% 26.1% 23.9% 34.9% 38.6% 34.5% 14.4% 31.3% 31.4% 40.0% 30.8% 33.1% Don't know / unsure 21 11 11 5 6 4 1 4 11 5 4 1 4 5 3 2 3 3.6% 4.6% 2.9% 2.3% 5.8% 4.0% 2.0% 5.9% 3.0% 5.6% 3.7% 5.1% 2.5% 7.5% 2.4% 3.5% 2.9% CHI-SQUARE <-----5.27----> <----------------16.743---------------> <------------7.046------------> <----------------6.506----------------> SIGNIFICANCE .0717 .0329* .3167* .5907* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q57 Page 123 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q57: Would you say that the schedule of classes you received prior to enrolling had a major influence on your decision to attend NECC? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 225 156 64 11 53 73 108 36 6 15 29 22 - 203 72 109 32 14 16 14 66 147 37.2% 38.8% 31.8% 14.3% 42.7% 32.6% 37.0% 47.4% 63.3% 17.3% 21.5% 26.4% 100.0% 34.1% 39.5% 37.5% 42.9% 37.9% 33.8% 21.6% 55.1% TOTAL ANSWERED 379 246 137 66 71 151 184 40 3 71 105 61 367 - 139 168 53 18 26 27 238 120 62.8% 61.2% 68.2% 85.7% 57.3% 67.4% 63.0% 52.6% 36.7% 82.7% 78.5% 73.6% 100.0% 65.9% 60.5% 62.5% 57.1% 62.1% 66.2% 78.4% 44.9% Major influence 182 98 100 54 46 78 90 13 1 57 42 15 176 - 74 66 32 10 9 13 114 58 48.0% 39.8% 73.0% 81.8% 64.8% 51.6% 48.9% 32.9% 21.2% 80.1% 40.0% 24.7% 48.0% 53.4% 39.1% 59.7% 54.2% 35.2% 48.9% 47.8% 48.7% Minor influence 120 89 24 11 13 49 55 15 1 9 53 21 115 - 34 66 14 5 9 8 83 33 31.6% 36.2% 17.5% 16.7% 18.3% 32.3% 29.8% 39.0% 21.2% 12.4% 50.5% 34.5% 31.4% 24.2% 39.6% 26.9% 29.3% 35.6% 28.6% 34.8% 27.2% No influence 77 59 13 1 12 24 39 11 2 5 10 25 76 - 31 36 7 3 8 6 41 29 20.4% 24.0% 9.5% 1.5% 16.9% 16.2% 21.3% 28.1% 57.6% 7.5% 9.5% 40.8% 20.6% 22.4% 21.3% 13.4% 16.5% 29.3% 22.5% 17.4% 24.0% Don’t know / unsure - - - - - - - - - - - - - - - - - - - - - - CHI-SQUARE <---38.931--> <---9.945---> <----------8.538----------> <-------68.94------> <-----.0----> <------12.883------> <-------1.991------> <---3.199---> SIGNIFICANCE 0* .0069* .2013* 0* 1* .0119* .7373* .202* Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q57 Page 124 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q57: Would you say that the schedule of classes you received prior to enrolling had a major influence on your decision to attend NECC? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 225 101 123 105 44 37 16 21 133 40 45 5 50 25 44 23 42 37.2% 43.2% 33.4% 44.1% 37.2% 33.6% 27.3% 29.8% 37.0% 44.2% 37.6% 19.5% 32.7% 38.9% 41.7% 32.5% 36.0% TOTAL ANSWERED 379 134 245 133 74 73 44 49 226 50 74 22 102 39 61 47 74 62.8% 56.8% 66.6% 55.9% 62.8% 66.4% 72.7% 70.2% 63.0% 55.8% 62.4% 80.5% 67.3% 61.1% 58.3% 67.5% 64.0% Major influence 182 60 121 49 30 35 28 37 92 25 45 16 44 16 29 29 40 48.0% 45.0% 49.6% 37.1% 40.7% 47.5% 63.4% 75.9% 40.6% 49.2% 60.8% 73.5% 43.1% 39.7% 46.8% 61.6% 54.4% Minor influence 120 47 72 57 20 26 9 6 83 15 16 4 35 14 19 12 21 31.6% 35.4% 29.6% 42.7% 27.3% 35.1% 21.7% 13.1% 36.9% 30.9% 21.2% 17.9% 34.2% 34.6% 31.8% 25.6% 27.8% No influence 77 26 51 27 24 13 6 5 51 10 13 2 23 10 13 6 13 20.4% 19.6% 20.9% 20.3% 32.0% 17.4% 14.9% 10.9% 22.6% 19.9% 18.0% 8.5% 22.7% 25.7% 21.5% 12.8% 17.8% Don’t know / unsure - - - - - - - - - - - - - - - - - CHI-SQUARE <----1.365----> <----------------34.677---------------> <------------16.141-----------> <----------------7.088----------------> SIGNIFICANCE .5054* 0* .013* .5272* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q58 Page 125 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q58: Which approach do you think would do a better job getting prospective students interested in NECC? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER - - - - - - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Schedule of courses 211 126 96 53 43 75 99 34 3 35 49 29 138 68 211 - - 21 12 10 113 84 35.0% 31.3% 47.8% 68.8% 34.7% 33.4% 34.0% 45.0% 28.9% 41.2% 36.6% 34.3% 37.5% 33.4% 100.0% 67.5% 28.0% 24.5% 37.1% 31.3% A magazine that 277 197 71 14 57 105 144 24 3 28 65 41 159 98 - 277 - 7 24 18 135 130 highlights success 45.9% 49.0% 35.3% 18.2% 46.0% 47.0% 49.3% 31.4% 34.5% 32.8% 48.7% 49.0% 43.3% 48.1% 100.0% 21.0% 57.7% 44.1% 44.5% 48.7% stories, program info, et Both equally / no 85 60 23 8 15 35 36 11 2 19 18 9 52 29 - - 85 4 4 10 47 35 preference 14.1% 14.9% 11.4% 10.4% 12.1% 15.8% 12.1% 15.0% 21.1% 22.3% 13.9% 10.8% 14.2% 14.4% 100.0% 11.5% 9.9% 25.7% 15.4% 13.1% Don't know / unsure 30 19 11 2 9 8 13 6 1 3 1 5 18 8 - - - - 2 2 9 18 4.9% 4.7% 5.5% 2.6% 7.3% 3.7% 4.6% 8.6% 15.5% 3.7% 0.9% 5.8% 5.0% 4.1% 4.4% 5.8% 3.0% 6.9% CHI-SQUARE <---16.785--> <---23.991--> <----------13.41----------> <------12.386------> <---1.509---> <-----1147.343-----> <------21.624------> <---6.908---> SIGNIFICANCE .0008 0 .1449* .0539* .6802 0* .0014* .0749 Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q58 Page 126 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q58: Which approach do you think would do a better job getting prospective students interested in NECC? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER - - - - - - - - - - - - - - - - - TOTAL ANSWERED 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Schedule of courses 211 82 129 67 38 37 28 40 118 23 54 14 52 17 38 36 42 35.0% 34.9% 35.1% 28.3% 32.5% 33.6% 46.0% 57.1% 32.9% 25.4% 45.8% 51.6% 33.9% 26.0% 36.6% 51.9% 36.3% A magazine that 277 114 163 134 60 46 17 18 175 47 43 9 73 36 48 24 48 highlights success 45.9% 48.4% 44.4% 56.4% 51.4% 41.9% 28.7% 25.4% 48.8% 52.2% 36.2% 33.2% 47.9% 56.1% 45.7% 33.9% 41.5% stories, program info, et Both equally / no 85 32 53 30 15 17 12 8 47 17 16 3 21 9 12 10 18 preference 14.1% 13.7% 14.4% 12.8% 12.6% 15.7% 19.2% 11.9% 13.2% 19.1% 13.8% 12.6% 13.9% 13.2% 11.4% 14.2% 15.6% Don't know / unsure 30 7 22 6 4 10 4 4 18 3 5 1 6 3 7 - 8 4.9% 3.0% 6.1% 2.4% 3.5% 8.8% 6.1% 5.6% 5.2% 3.3% 4.2% 2.5% 4.3% 4.6% 6.4% 6.5% CHI-SQUARE <----3.243----> <----------------41.192---------------> <------------16.238-----------> <-----------------16.5----------------> SIGNIFICANCE .3556 0 .0621 .1694 Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q59 Page 127 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q59: What would you advertise to students like yourself, or what would you send them in the mail, in order to help persuade them to enroll at NECC? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 1 1 - - - - - 1 - - - - - - - - - - - - - 1 0.2% 0.2% 1.5% 0.4% TOTAL ANSWERED 602 401 201 77 124 224 292 74 9 86 133 83 367 203 211 277 85 32 42 40 304 266 99.8% 99.8% 100.0% 100.0% 100.0% 100.0% 100.0% 98.5% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 99.6% Something like the 55 37 17 14 3 19 29 7 - 8 14 8 35 19 29 15 7 6 2 2 30 18 Schedule of courses 9.1% 9.2% 8.5% 18.2% 2.4% 8.5% 9.8% 9.4% 9.2% 10.6% 9.2% 9.4% 9.2% 13.7% 5.5% 8.4% 18.8% 5.5% 5.8% 9.8% 6.9% Something like the 82 55 26 10 16 35 41 6 - 13 16 11 49 29 16 54 10 2 5 7 42 38 Magazine 13.5% 13.7% 12.9% 13.0% 12.9% 15.7% 14.0% 7.4% 15.5% 12.3% 13.6% 13.4% 14.1% 7.6% 19.5% 12.1% 5.8% 12.6% 16.5% 13.9% 14.4% Something like the 6 3 3 1 2 3 1 1 - 1 1 1 4 1 4 1 1 - - - 3 3 Magazine and Schedule 0.9% 0.7% 1.5% 1.3% 1.6% 1.3% 0.5% 1.6% 0.8% 0.9% 1.4% 1.2% 0.6% 1.7% 0.4% 0.8% 1.0% 0.9% together Discuss convenience of 12 8 4 2 2 3 7 1 - 1 - 3 8 3 6 6 - 1 1 1 4 8 location 2.0% 2.0% 2.0% 2.6% 1.6% 1.6% 2.5% 1.6% 0.8% 3.6% 2.1% 1.7% 2.8% 2.2% 2.1% 2.8% 1.7% 1.2% 3.1% Discuss convenience of 39 29 8 4 4 14 21 4 1 5 8 4 20 18 16 15 8 2 2 5 16 21 scheduling (Internet and 6.5% 7.2% 4.0% 5.2% 3.2% 6.1% 7.1% 5.6% 7.8% 5.6% 5.7% 4.4% 5.4% 8.9% 7.6% 5.3% 9.8% 7.3% 5.5% 12.0% 5.3% 7.9% evening classes) Information on 75 53 20 10 10 24 39 12 - 18 17 9 44 24 27 31 12 1 5 7 44 27 affordability / value / 12.5% 13.2% 10.0% 13.0% 8.1% 10.7% 13.4% 16.1% 20.9% 13.0% 10.6% 12.1% 12.0% 12.5% 11.4% 14.6% 2.1% 12.6% 17.7% 14.5% 10.1% financial aid Information on programs 53 38 13 4 9 21 24 8 - 5 19 7 30 21 22 22 6 7 4 3 30 22 and related placements 8.8% 9.5% 6.5% 5.2% 7.3% 9.4% 8.3% 10.3% 5.6% 14.2% 8.0% 8.1% 10.2% 10.5% 8.1% 7.0% 22.5% 9.9% 7.4% 10.0% 8.5% Success stories / 47 32 14 1 13 21 21 3 1 7 17 9 26 15 6 30 10 3 1 2 33 12 empowerment 7.8% 8.0% 7.0% 1.3% 10.5% 9.6% 7.2% 4.0% 13.3% 8.5% 12.5% 10.8% 7.1% 7.4% 3.0% 10.7% 11.7% 10.9% 2.8% 4.6% 10.9% 4.7% Discuss NECC ability to 15 11 4 2 2 3 9 3 - 2 3 3 12 2 5 9 2 2 4 1 7 8 facilite further 2.6% 2.7% 2.0% 2.6% 1.6% 1.3% 3.1% 4.7% 2.1% 1.9% 3.6% 3.3% 1.1% 2.2% 3.3% 2.2% 5.8% 8.7% 2.9% 2.4% 3.1% education (4-year transfer, etc.) Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Survey administered: 05/21/08 - 06/09/08

Table Q59 Page 128 (Continued) RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q59: What would you advertise to students like yourself, or what would you send them in the mail, in order to help persuade them to enroll at NECC? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) Quality of faculty and 27 18 9 1 8 10 16 - - 5 4 3 14 13 10 14 2 - 3 4 12 14 staff 4.5% 4.5% 4.5% 1.3% 6.5% 4.5% 5.5% 5.6% 3.1% 3.0% 3.8% 6.5% 4.6% 5.2% 2.2% 8.3% 9.1% 3.8% 5.1% Contact info for NECC 1 1 - - - 1 - - - - 1 - 1 - - - 1 - - - 1 - 0.2% 0.2% 0.5% 0.9% 0.3% 1.4% 0.4% Talk about diversity / 8 3 6 3 3 6 1 - - 1 1 1 5 2 2 4 1 - 1 1 4 3 age of student body 1.3% 0.7% 3.0% 3.9% 2.4% 2.9% 0.4% 1.6% 1.0% 1.4% 1.4% 0.9% 1.0% 1.6% 1.4% 2.8% 2.9% 1.3% 1.1% Visit highschools 19 13 6 1 5 6 9 1 2 4 6 1 11 5 8 8 3 - 2 2 11 7 3.2% 3.2% 3.0% 1.3% 4.0% 2.9% 3.2% 1.8% 21.1% 4.3% 4.4% 1.4% 3.1% 2.3% 3.6% 3.0% 3.0% 4.4% 5.8% 3.5% 2.5% Testimonials 4 2 3 1 2 3 1 1 - 1 - 3 4 1 1 3 1 - - - 3 - 0.7% 0.5% 1.5% 1.3% 1.6% 1.1% 0.2% 1.6% 0.8% 3.0% 1.0% 0.3% 0.3% 0.9% 1.4% 1.1% Campus life 12 6 8 2 6 4 6 1 1 - 4 - 6 6 3 7 1 - - 1 4 6 2.1% 1.5% 4.0% 2.6% 4.8% 1.6% 2.1% 1.8% 7.8% 2.8% 1.5% 3.0% 1.5% 2.7% 1.4% 1.7% 1.2% 2.3% Other 17 11 6 1 5 8 7 2 - 1 3 4 10 6 7 3 3 - 1 2 9 5 2.8% 2.7% 3.0% 1.3% 4.0% 3.5% 2.3% 3.1% 1.6% 2.2% 5.0% 2.6% 3.0% 3.2% 1.2% 4.1% 1.6% 5.8% 2.8% 1.7% Don't know / unsure 131 81 54 20 34 42 60 23 4 15 20 17 88 38 51 53 16 8 9 3 51 73 21.7% 20.2% 26.9% 26.0% 27.4% 18.8% 20.6% 31.0% 50.0% 17.0% 14.6% 20.8% 24.1% 18.7% 24.1% 19.2% 18.7% 24.6% 22.5% 6.2% 16.9% 27.5% CHI-SQUARE <---19.126--> <---28.345--> <----------52.445---------> <------32.352------> <---13.397--> <------56.403------> <------31.812------> <---28.838--> SIGNIFICANCE .2622* .0195* .3057* .4494* .6435* .0049* .1994* .0251* Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q59 Page 129 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q59: What would you advertise to students like yourself, or what would you send them in the mail, in order to help persuade them to enroll at NECC? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 1 1 - - 1 - - - 1 - - - - 1 - - - 0.2% 0.5% 1.0% 0.3% 1.8% TOTAL ANSWERED 602 234 368 237 116 110 60 69 358 90 119 27 152 64 105 69 116 99.8% 99.5% 100.0% 100.0% 99.0% 100.0% 100.0% 100.0% 99.7% 100.0% 100.0% 100.0% 100.0% 98.2% 100.0% 100.0% 100.0% Something like the 55 20 35 26 6 5 6 11 29 6 14 5 12 6 14 2 14 Schedule of courses 9.1% 8.5% 9.4% 10.8% 5.0% 4.4% 9.7% 16.1% 8.2% 6.5% 11.4% 17.7% 7.8% 9.5% 13.2% 2.6% 12.1% Something like the 82 31 51 38 15 9 9 9 50 9 17 5 21 8 12 10 17 Magazine 13.5% 13.2% 13.8% 15.8% 12.7% 8.4% 15.6% 13.5% 14.0% 10.2% 14.2% 19.5% 13.7% 12.0% 11.0% 14.9% 14.7% Something like the 6 3 3 1 1 1 3 - 2 1 3 - - - 1 3 1 Magazine and Schedule 0.9% 1.1% 0.8% 0.3% 1.0% 0.6% 5.0% 0.5% 1.3% 2.1% 1.1% 4.3% 1.2% together Discuss convenience of 12 7 5 5 1 4 - 1 9 - 3 1 1 4 2 3 1 location 2.0% 3.1% 1.3% 2.2% 1.0% 3.8% 2.0% 2.5% 2.1% 2.5% 0.8% 6.6% 2.2% 4.3% 1.2% Discuss convenience of 39 7 32 14 5 10 5 3 23 12 3 1 5 3 8 9 9 scheduling (Internet and 6.5% 2.9% 8.8% 5.9% 4.6% 9.2% 8.9% 4.6% 6.5% 13.7% 2.5% 2.5% 3.5% 4.7% 7.9% 13.0% 7.6% evening classes) Information on 75 32 43 31 17 17 6 5 48 13 11 3 24 6 15 11 14 affordability / value / 12.5% 13.6% 11.8% 13.0% 14.3% 15.1% 9.2% 6.8% 13.3% 14.4% 8.9% 11.9% 15.5% 9.1% 13.8% 16.3% 12.0% financial aid Information on programs 53 21 32 24 10 8 6 4 35 8 7 2 16 5 8 5 9 and related placements 8.8% 8.8% 8.8% 10.1% 8.7% 7.1% 10.3% 5.3% 9.7% 8.7% 6.2% 6.9% 10.8% 8.4% 7.5% 7.3% 7.6% Success stories / 47 20 26 20 8 7 8 5 21 7 11 3 15 6 13 5 5 empowerment 7.8% 8.7% 7.2% 8.4% 6.6% 6.1% 13.1% 6.6% 6.0% 8.2% 9.5% 11.9% 9.7% 9.5% 12.3% 6.6% 4.2% Discuss NECC ability to 15 11 5 8 5 1 1 1 10 4 1 - 3 2 1 1 3 facilite further 2.6% 4.6% 1.3% 3.4% 4.2% 0.6% 1.9% 1.0% 2.8% 4.6% 1.0% 2.3% 2.9% 1.3% 1.7% 2.6% education (4-year transfer, etc.) Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q59 Page 130 (Continued) RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q59: What would you advertise to students like yourself, or what would you send them in the mail, in order to help persuade them to enroll at NECC? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) Quality of faculty and 27 10 17 12 4 6 - 4 18 4 5 - 7 5 5 1 4 staff 4.5% 4.3% 4.6% 5.2% 3.7% 5.6% 6.0% 5.0% 4.6% 4.1% 4.4% 7.3% 4.6% 2.0% 3.2% Contact info for NECC 1 1 - 1 - - - - - 1 - - - - - - 1 0.2% 0.5% 0.5% 1.3% 1.0% Talk about diversity / 8 1 7 - 1 3 1 3 5 - 3 - 2 1 1 1 1 age of student body 1.3% 0.3% 1.9% 1.0% 2.7% 1.1% 3.9% 1.4% 2.1% 1.2% 2.1% 1.3% 1.7% 1.0% Visit highschools 19 9 10 8 4 1 - 6 9 3 7 1 5 - 2 2 6 3.2% 4.1% 2.6% 3.4% 3.6% 1.2% 8.0% 2.5% 3.3% 5.6% 2.5% 3.1% 1.7% 2.6% 5.4% Testimonials 4 1 3 1 - 1 1 1 1 - 3 - 2 - 3 - - 0.7% 0.5% 0.9% 0.5% 1.1% 1.1% 2.0% 0.3% 2.7% 1.2% 2.4% Campus life 12 7 5 5 4 1 1 1 7 3 1 1 2 1 2 3 2 2.1% 3.1% 1.4% 2.2% 3.7% 0.6% 2.3% 1.0% 2.0% 3.6% 1.1% 2.5% 1.2% 2.1% 1.7% 3.6% 1.6% Other 17 7 10 3 4 4 4 2 9 3 4 - 6 1 1 1 4 2.8% 3.1% 2.6% 1.3% 3.6% 3.8% 6.1% 2.7% 2.5% 2.8% 3.7% 4.3% 1.8% 1.1% 2.0% 3.8% Don't know / unsure 131 47 84 40 30 33 9 14 82 15 27 6 31 15 18 12 24 21.7% 19.9% 22.8% 16.9% 26.2% 29.6% 15.6% 20.7% 22.8% 16.7% 22.8% 22.0% 20.6% 23.9% 16.8% 17.2% 20.9% CHI-SQUARE <----25.331---> <----------------85.232---------------> <------------54.864-----------> <----------------63.255---------------> SIGNIFICANCE .0642* .0393* .2305* .5028* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q60 Page 131 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q60: Do you intend to transfer to a 4-year college or university in the future? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 136 - 201 77 124 47 67 16 4 37 28 17 90 36 65 48 16 7 6 10 82 46 22.6% 100.0% 100.0% 100.0% 21.2% 22.9% 21.5% 46.6% 43.3% 20.8% 20.4% 24.6% 17.7% 30.7% 17.4% 18.3% 23.4% 14.5% 25.2% 27.0% 17.3% TOTAL ANSWERED 467 402 - - - 177 225 59 5 49 106 66 277 167 146 229 70 24 36 30 222 221 77.4% 100.0% 78.8% 77.1% 78.5% 53.4% 56.7% 79.2% 79.6% 75.4% 82.3% 69.3% 82.6% 81.7% 76.6% 85.5% 74.8% 73.0% 82.7% Yes 290 250 - - - 100 150 36 3 29 65 41 165 110 91 152 40 14 17 17 135 145 62.2% 62.2% 56.6% 66.5% 60.8% 75.0% 59.5% 61.5% 61.4% 59.7% 66.0% 61.9% 66.5% 56.7% 57.1% 48.4% 57.7% 60.7% 65.8% No 116 100 - - - 53 48 14 1 12 23 21 71 38 36 55 15 6 16 6 57 52 24.9% 24.9% 30.3% 21.1% 23.5% 25.0% 23.8% 22.0% 31.6% 25.6% 22.9% 24.6% 23.9% 21.7% 23.8% 45.2% 19.2% 25.7% 23.7% Don't know / unsure 60 52 - - - 23 28 9 - 8 17 5 41 19 20 22 15 5 2 7 30 23 12.9% 12.9% 13.2% 12.4% 15.7% 16.7% 16.5% 7.0% 14.7% 11.1% 13.5% 9.6% 21.7% 19.0% 6.5% 23.1% 13.6% 10.5% CHI-SQUARE <-----.0----> <-----.0----> <-----------6.08----------> <-------4.636------> <----1.99---> <-------7.189------> <-------7.691------> <---1.495---> SIGNIFICANCE 1* 1* .4143* .3267 .3698 .1262 .1036 .4736 Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table Q60 Page 132 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) Q60: Do you intend to transfer to a 4-year college or university in the future? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 136 43 93 11 21 35 22 46 44 19 51 21 20 14 28 26 37 22.6% 18.4% 25.2% 4.6% 17.9% 31.4% 36.1% 66.5% 12.3% 21.1% 43.3% 78.3% 12.9% 20.9% 27.1% 38.1% 31.6% TOTAL ANSWERED 467 192 275 227 96 76 38 23 315 71 67 6 132 51 77 43 79 77.4% 81.6% 74.8% 95.4% 82.1% 68.6% 63.9% 33.5% 87.7% 78.9% 56.7% 21.7% 87.1% 79.1% 72.9% 61.9% 68.4% Yes 290 131 159 179 56 31 15 6 227 38 20 1 84 30 51 22 48 62.2% 68.5% 57.8% 79.0% 57.8% 41.5% 39.4% 25.0% 72.0% 54.1% 29.3% 20.0% 63.2% 59.1% 66.7% 51.4% 60.3% No 116 36 80 26 27 30 16 14 48 22 40 3 34 14 12 15 23 24.9% 18.8% 29.1% 11.3% 27.7% 40.0% 42.4% 60.0% 15.1% 31.1% 58.6% 60.0% 25.4% 27.3% 15.2% 35.1% 29.4% Don't know / unsure 60 24 36 22 14 14 7 3 41 10 8 1 15 7 14 6 8 12.9% 12.7% 13.1% 9.7% 14.5% 18.5% 18.2% 15.0% 12.9% 14.8% 12.1% 20.0% 11.4% 13.6% 18.2% 13.5% 10.3% CHI-SQUARE <----6.928----> <----------------69.546---------------> <------------66.81------------> <----------------8.796----------------> SIGNIFICANCE .0313 0 0* .3598 Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table W1 Page 133 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) WebQ01: How would you rate the overall appeal of the schedule of classes? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 488 324 164 58 106 182 233 62 8 72 112 63 295 165 168 228 67 - - - 248 211 80.8% 80.6% 81.6% 75.3% 85.5% 81.4% 79.7% 82.2% 86.7% 84.3% 83.9% 75.6% 80.6% 81.0% 79.3% 82.1% 78.7% 81.8% 79.0% TOTAL ANSWERED 116 78 37 19 18 42 59 13 1 14 21 20 71 39 44 49 18 32 42 40 55 56 19.2% 19.4% 18.4% 24.7% 14.5% 18.6% 20.3% 17.8% 13.3% 15.7% 16.1% 24.4% 19.4% 19.0% 20.7% 17.9% 21.3% 100.0% 100.0% 100.0% 18.2% 21.0% Extremely appealing 13 9 4 2 2 7 6 - - 3 2 3 6 5 3 5 3 2 6 4 8 4 11.4% 11.5% 10.8% 10.5% 11.1% 16.0% 10.9% 22.1% 10.8% 14.8% 8.4% 12.5% 5.7% 10.8% 16.5% 7.3% 15.4% 10.8% 15.0% 6.6% Very appealing 53 36 16 7 9 21 28 3 - 6 14 5 37 15 21 21 8 14 14 24 25 26 45.5% 46.2% 43.2% 36.8% 50.0% 51.5% 47.5% 22.3% 40.7% 66.7% 26.2% 51.5% 38.3% 48.6% 43.4% 44.1% 43.5% 33.6% 59.5% 45.5% 46.7% Moderately appealing 39 25 14 8 6 11 21 7 - 3 5 11 25 12 15 17 6 11 17 10 18 18 33.3% 32.1% 37.8% 42.1% 33.3% 26.4% 34.6% 51.8% 18.6% 22.5% 53.3% 34.9% 32.3% 34.7% 35.0% 33.0% 34.0% 41.1% 24.0% 32.9% 33.0% Only somewhat appealing 8 5 3 2 1 1 3 2 1 3 - - 1 5 4 4 - 3 3 2 3 5 6.8% 6.4% 8.1% 10.5% 5.6% 3.2% 5.1% 17.3% 100.0% 18.6% 1.9% 13.8% 8.4% 8.4% 7.9% 7.1% 5.8% 4.5% 9.5% Not at all appealing 3 3 - - - 1 1 1 - - - 1 2 1 1 1 1 2 1 - 1 2 3.0% 3.8% 2.8% 2.0% 8.6% 5.7% 3.3% 3.0% 2.6% 2.3% 6.4% 7.3% 2.8% 2.1% 4.2% MEAN 116 78 37 19 18 42 59 13 1 14 21 20 71 39 44 49 18 32 42 40 55 56 3.55 3.55 3.57 3.47 3.67 3.75 3.60 2.88 2.00 3.66 3.88 3.44 3.60 3.44 3.46 3.52 3.64 3.36 3.52 3.75 3.67 3.42 H H l r Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table W1 Page 134 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) WebQ01: How would you rate the overall appeal of the schedule of classes? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 488 201 286 210 90 82 49 47 299 70 90 21 126 51 81 52 90 80.8% 85.5% 77.8% 88.5% 76.5% 74.7% 81.9% 68.3% 83.2% 77.4% 76.0% 78.0% 83.1% 78.9% 76.8% 74.8% 77.9% TOTAL ANSWERED 116 34 82 27 28 28 11 22 60 20 29 6 26 14 24 18 26 19.2% 14.5% 22.2% 11.5% 23.5% 25.3% 18.1% 31.7% 16.8% 22.6% 24.0% 22.0% 16.9% 21.1% 23.2% 25.2% 22.1% Extremely appealing 13 2 11 3 2 7 - 1 7 1 4 - 5 3 - 1 3 11.4% 6.8% 13.3% 12.7% 8.4% 24.0% 3.1% 11.6% 5.7% 15.3% 18.0% 25.5% 7.7% 9.8% Very appealing 53 14 39 10 11 13 8 12 27 13 10 3 14 6 10 9 9 45.5% 40.2% 47.7% 36.4% 38.6% 45.5% 70.5% 53.3% 45.3% 62.4% 35.6% 42.6% 54.9% 44.0% 40.5% 54.2% 35.2% Moderately appealing 39 13 26 10 11 6 3 8 20 6 9 3 5 3 10 7 12 33.3% 37.3% 31.6% 38.2% 40.4% 22.2% 23.2% 37.4% 33.4% 31.9% 32.2% 45.9% 18.0% 22.0% 42.5% 38.1% 45.1% Only somewhat appealing 8 3 5 2 2 1 1 1 3 - 4 1 1 - 3 - 3 6.8% 8.8% 5.9% 8.5% 8.4% 4.2% 6.2% 6.2% 5.8% 12.9% 11.5% 4.5% 12.3% 9.8% Not at all appealing 3 2 1 1 1 1 - - 2 - 1 - 1 1 1 - - 3.0% 6.8% 1.4% 4.2% 4.2% 4.2% 3.9% 4.1% 4.5% 8.5% 4.8% MEAN 116 34 82 27 28 28 11 22 60 20 29 6 26 14 24 18 26 3.55 3.31 3.66 3.45 3.39 3.81 3.64 3.53 3.55 3.74 3.45 3.31 3.77 3.78 3.19 3.70 3.45 b O o O Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table W2 Page 135 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) WebQ02: How would you rate the overall effectiveness of the schedule of classes in terms of communicating the educational opportunities available at Northern Essex Community College? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 488 324 164 58 106 182 233 62 8 72 112 63 295 165 168 228 67 - - - 248 211 80.8% 80.6% 81.6% 75.3% 85.5% 81.4% 79.7% 82.2% 86.7% 84.3% 83.9% 75.6% 80.6% 81.0% 79.3% 82.1% 78.7% 81.8% 79.0% TOTAL ANSWERED 116 78 37 19 18 42 59 13 1 14 21 20 71 39 44 49 18 32 42 40 55 56 19.2% 19.4% 18.4% 24.7% 14.5% 18.6% 20.3% 17.8% 13.3% 15.7% 16.1% 24.4% 19.4% 19.0% 20.7% 17.9% 21.3% 100.0% 100.0% 100.0% 18.2% 21.0% Extremely effective 12 7 6 3 3 8 4 - - 2 3 2 8 3 6 4 3 6 3 3 7 4 10.5% 9.0% 16.2% 15.8% 16.7% 19.3% 7.0% 13.6% 14.0% 9.0% 11.0% 8.3% 13.7% 7.4% 13.8% 18.2% 7.1% 8.4% 12.1% 7.8% Very effective 61 43 16 6 10 17 35 9 - 7 17 9 37 20 23 24 9 18 19 23 32 28 52.6% 55.1% 43.2% 31.6% 55.6% 40.4% 59.2% 65.5% 49.3% 77.5% 44.3% 52.2% 52.1% 51.7% 49.5% 52.1% 56.5% 45.1% 57.3% 58.4% 49.7% Moderately effective 38 25 13 9 4 16 17 3 1 4 2 8 23 13 14 19 5 7 18 13 15 21 32.7% 32.1% 35.1% 47.4% 22.2% 38.7% 28.7% 25.9% 100.0% 32.1% 8.6% 41.0% 32.6% 34.8% 31.6% 38.4% 27.7% 21.0% 42.3% 31.4% 26.2% 37.2% Only somewhat effective 5 3 2 1 1 1 3 1 - 1 - 1 3 2 1 2 1 1 2 1 2 3 4.2% 3.8% 5.4% 5.3% 5.6% 1.6% 5.1% 8.6% 5.0% 5.7% 4.2% 4.8% 3.1% 4.7% 6.4% 4.3% 5.5% 2.9% 3.3% 5.4% Not at all effective - - - - - - - - - - - - - - - - - - - - - - MEAN 116 78 37 19 18 42 59 13 1 14 21 20 71 39 44 49 18 32 42 40 55 56 3.69 3.69 3.70 3.58 3.83 3.77 3.68 3.57 3.00 3.71 4.05 3.57 3.70 3.64 3.76 3.60 3.73 3.89 3.54 3.71 3.79 3.60 L s Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table W2 Page 136 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) WebQ02: How would you rate the overall effectiveness of the schedule of classes in terms of communicating the educational opportunities available at Northern Essex Community College? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 488 201 286 210 90 82 49 47 299 70 90 21 126 51 81 52 90 80.8% 85.5% 77.8% 88.5% 76.5% 74.7% 81.9% 68.3% 83.2% 77.4% 76.0% 78.0% 83.1% 78.9% 76.8% 74.8% 77.9% TOTAL ANSWERED 116 34 82 27 28 28 11 22 60 20 29 6 26 14 24 18 26 19.2% 14.5% 22.2% 11.5% 23.5% 25.3% 18.1% 31.7% 16.8% 22.6% 24.0% 22.0% 16.9% 21.1% 23.2% 25.2% 22.1% Extremely effective 12 2 10 2 2 5 - 3 2 5 4 - 3 2 2 3 1 10.5% 5.4% 12.7% 6.7% 8.4% 18.1% 13.7% 3.9% 23.8% 15.3% 13.5% 17.0% 7.5% 14.4% 5.3% Very effective 61 15 45 16 15 14 7 9 38 10 10 3 14 7 14 9 11 52.6% 45.0% 55.7% 59.4% 53.7% 49.7% 66.1% 39.6% 62.7% 47.6% 35.6% 54.1% 54.9% 52.5% 55.6% 54.2% 41.7% Moderately effective 38 15 23 8 9 8 4 9 18 5 13 2 8 3 7 4 13 32.7% 44.2% 28.0% 29.7% 33.7% 28.1% 33.9% 40.5% 29.6% 22.9% 46.8% 34.4% 31.6% 22.0% 29.4% 24.9% 50.4% Only somewhat effective 5 2 3 1 1 1 - 1 2 1 1 1 - 1 2 1 1 4.2% 5.4% 3.7% 4.2% 4.2% 4.2% 6.2% 3.9% 5.7% 2.4% 11.5% 8.5% 7.5% 6.6% 2.6% Not at all effective - - - - - - - - - - - - - - - - - MEAN 116 34 82 27 28 28 11 22 60 20 29 6 26 14 24 18 26 3.69 3.50 3.77 3.69 3.66 3.82 3.66 3.61 3.67 3.90 3.64 3.43 3.82 3.78 3.63 3.76 3.50 b Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table W3 Page 137 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) WebQ03: How likely do you think it is that prospective students would read the schedule of classes if it were sent to their home? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 488 324 164 58 106 182 233 62 8 72 112 63 295 165 168 228 67 - - - 248 211 80.8% 80.6% 81.6% 75.3% 85.5% 81.4% 79.7% 82.2% 86.7% 84.3% 83.9% 75.6% 80.6% 81.0% 79.3% 82.1% 78.7% 81.8% 79.0% TOTAL ANSWERED 116 78 37 19 18 42 59 13 1 14 21 20 71 39 44 49 18 32 42 40 55 56 19.2% 19.4% 18.4% 24.7% 14.5% 18.6% 20.3% 17.8% 13.3% 15.7% 16.1% 24.4% 19.4% 19.0% 20.7% 17.9% 21.3% 100.0% 100.0% 100.0% 18.2% 21.0% Extremely likely 16 11 5 2 3 7 6 2 - 3 2 2 9 6 5 8 3 6 4 6 7 8 14.0% 14.1% 13.5% 10.5% 16.7% 17.6% 10.9% 17.3% 22.1% 8.6% 11.4% 13.3% 14.3% 12.1% 16.8% 13.8% 18.2% 9.9% 15.3% 12.9% 14.0% Very likely 55 36 20 10 10 19 33 3 - 6 14 8 37 16 22 20 10 14 20 21 27 27 47.9% 46.2% 54.1% 52.6% 55.6% 46.4% 54.8% 25.9% 40.7% 64.4% 38.6% 52.0% 41.4% 51.0% 39.7% 54.2% 42.5% 47.4% 52.5% 49.1% 47.9% Moderately likely 34 23 11 6 5 13 15 6 - 3 6 7 21 12 16 13 5 11 13 9 16 17 29.5% 29.5% 29.7% 31.6% 27.8% 31.6% 24.5% 48.2% 23.6% 27.0% 32.9% 28.8% 32.3% 36.9% 25.6% 25.5% 35.6% 30.1% 23.5% 28.3% 29.8% Only somewhat likely 10 8 1 1 - 2 6 1 1 2 - 3 4 5 - 9 1 1 5 3 5 5 8.6% 10.3% 2.7% 5.3% 4.4% 9.8% 8.6% 100.0% 13.6% 17.1% 5.8% 12.0% 17.8% 6.4% 3.6% 12.6% 8.6% 9.6% 8.3% Not at all likely - - - - - - - - - - - - - - - - - - - - - - MEAN 116 78 37 19 18 42 59 13 1 14 21 20 71 39 44 49 18 32 42 40 55 56 3.67 3.64 3.78 3.68 3.89 3.77 3.67 3.52 2.00 3.71 3.82 3.44 3.73 3.58 3.75 3.56 3.76 3.75 3.54 3.75 3.65 3.68 Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table W3 Page 138 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) WebQ03: How likely do you think it is that prospective students would read the schedule of classes if it were sent to their home? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 488 201 286 210 90 82 49 47 299 70 90 21 126 51 81 52 90 80.8% 85.5% 77.8% 88.5% 76.5% 74.7% 81.9% 68.3% 83.2% 77.4% 76.0% 78.0% 83.1% 78.9% 76.8% 74.8% 77.9% TOTAL ANSWERED 116 34 82 27 28 28 11 22 60 20 29 6 26 14 24 18 26 19.2% 14.5% 22.2% 11.5% 23.5% 25.3% 18.1% 31.7% 16.8% 22.6% 24.0% 22.0% 16.9% 21.1% 23.2% 25.2% 22.1% Extremely likely 16 3 13 5 6 4 - 1 6 4 5 - 3 5 1 5 2 14.0% 8.8% 16.1% 19.4% 21.1% 13.2% 6.2% 10.8% 20.5% 16.9% 13.5% 34.0% 2.8% 27.6% 7.2% Very likely 55 19 36 9 12 15 9 10 33 10 9 4 10 6 16 8 9 47.9% 56.4% 44.3% 33.9% 45.3% 52.1% 83.0% 45.8% 54.2% 50.9% 29.8% 65.6% 38.7% 40.4% 64.3% 44.8% 36.7% Moderately likely 34 9 25 10 6 7 1 9 16 5 11 2 10 2 7 4 10 29.5% 27.9% 30.2% 38.2% 21.1% 26.4% 10.7% 42.7% 27.3% 22.9% 38.6% 34.4% 38.7% 17.0% 28.2% 21.0% 39.8% Only somewhat likely 10 2 8 2 3 2 1 1 5 1 4 - 2 1 1 1 4 8.6% 6.8% 9.4% 8.5% 12.6% 8.3% 6.2% 5.3% 7.7% 5.7% 14.6% 9.0% 8.5% 4.8% 6.6% 16.3% Not at all likely - - - - - - - - - - - - - - - - - MEAN 116 34 82 27 28 28 11 22 60 20 29 6 26 14 24 18 26 3.67 3.67 3.67 3.64 3.75 3.70 3.77 3.53 3.68 3.86 3.49 3.66 3.57 4.00 3.65 3.93 3.35 Q Q Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table W4 Page 139 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) WebQ04: How would you rate the overall appeal of the magazine? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 488 324 164 58 106 182 233 62 8 72 112 63 295 165 168 228 67 - - - 248 211 80.8% 80.6% 81.6% 75.3% 85.5% 81.4% 79.7% 82.2% 86.7% 84.3% 83.9% 75.6% 80.6% 81.0% 79.3% 82.1% 78.7% 81.8% 79.0% TOTAL ANSWERED 116 78 37 19 18 42 59 13 1 14 21 20 71 39 44 49 18 32 42 40 55 56 19.2% 19.4% 18.4% 24.7% 14.5% 18.6% 20.3% 17.8% 13.3% 15.7% 16.1% 24.4% 19.4% 19.0% 20.7% 17.9% 21.3% 100.0% 100.0% 100.0% 18.2% 21.0% Extremely appealing 20 12 9 5 4 10 10 - - 6 6 3 13 4 7 9 3 1 10 9 15 6 17.3% 15.4% 24.3% 26.3% 22.2% 23.7% 17.1% 40.7% 30.2% 12.4% 18.7% 11.3% 15.2% 18.2% 17.5% 3.6% 24.1% 21.6% 26.2% 9.9% Very appealing 59 44 12 6 6 21 30 8 1 5 9 12 36 19 19 29 9 8 29 22 26 30 51.2% 56.4% 32.4% 31.6% 33.3% 49.9% 49.9% 56.8% 100.0% 39.3% 41.0% 58.1% 51.0% 50.4% 43.3% 58.1% 46.8% 24.6% 68.3% 54.4% 46.9% 54.2% Moderately appealing 24 15 10 6 4 6 13 5 - 1 5 2 15 9 12 9 3 13 3 7 8 16 20.9% 19.2% 27.0% 31.6% 22.2% 15.3% 22.2% 34.5% 5.0% 23.4% 9.0% 21.3% 23.3% 27.4% 17.6% 19.2% 41.3% 7.6% 17.7% 13.6% 28.5% Only somewhat appealing 9 5 5 2 3 3 5 1 - 1 1 2 6 3 6 1 3 8 - 1 4 4 7.9% 6.4% 13.5% 10.5% 16.7% 8.4% 7.7% 8.6% 10.0% 5.4% 9.0% 8.0% 9.0% 12.6% 1.4% 16.5% 24.6% 3.4% 7.9% 7.4% Not at all appealing 3 2 1 - 1 1 2 - - 1 - 2 1 2 1 2 - 2 - 1 3 - 2.6% 2.6% 2.7% 5.6% 2.8% 3.1% 5.0% 11.4% 1.0% 6.0% 1.5% 4.7% 5.8% 2.9% 5.4% MEAN 116 78 37 19 18 42 59 13 1 14 21 20 71 39 44 49 18 32 42 40 55 56 3.73 3.76 3.62 3.74 3.50 3.83 3.70 3.48 4.00 4.01 3.96 3.51 3.79 3.52 3.58 3.84 3.65 2.96 4.17 3.88 3.81 3.66 R R Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table W4 Page 140 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) WebQ04: How would you rate the overall appeal of the magazine? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 488 201 286 210 90 82 49 47 299 70 90 21 126 51 81 52 90 80.8% 85.5% 77.8% 88.5% 76.5% 74.7% 81.9% 68.3% 83.2% 77.4% 76.0% 78.0% 83.1% 78.9% 76.8% 74.8% 77.9% TOTAL ANSWERED 116 34 82 27 28 28 11 22 60 20 29 6 26 14 24 18 26 19.2% 14.5% 22.2% 11.5% 23.5% 25.3% 18.1% 31.7% 16.8% 22.6% 24.0% 22.0% 16.9% 21.1% 23.2% 25.2% 22.1% Extremely appealing 20 7 13 2 6 7 1 4 12 3 4 1 8 - 2 4 5 17.3% 21.1% 15.8% 8.5% 21.1% 24.6% 10.7% 17.6% 19.6% 12.4% 15.3% 11.5% 29.7% 8.3% 24.9% 18.9% Very appealing 59 17 43 17 12 15 4 10 34 11 12 2 12 11 13 8 10 51.2% 49.0% 52.1% 61.8% 44.6% 55.6% 38.4% 47.1% 55.8% 54.8% 43.7% 34.4% 45.1% 81.6% 52.0% 47.5% 39.8% Moderately appealing 24 8 16 6 6 3 4 5 12 4 5 3 4 1 7 4 8 20.9% 23.1% 20.0% 21.2% 23.5% 10.8% 40.2% 20.7% 20.7% 20.5% 17.6% 42.6% 16.2% 8.5% 29.4% 23.8% 29.5% Only somewhat appealing 9 1 8 2 2 1 1 3 2 3 4 1 1 1 2 1 2 7.9% 3.4% 9.8% 8.5% 6.7% 4.9% 10.7% 11.5% 3.9% 12.4% 12.9% 11.5% 4.5% 9.9% 7.5% 3.9% 7.2% Not at all appealing 3 1 2 - 1 1 - 1 - - 3 - 1 - 1 - 1 2.6% 3.4% 2.3% 4.2% 4.2% 3.1% 10.5% 4.5% 2.8% 4.5% MEAN 116 34 82 27 28 28 11 22 60 20 29 6 26 14 24 18 26 3.73 3.81 3.69 3.70 3.72 3.92 3.49 3.65 3.91 3.67 3.40 3.46 3.91 3.72 3.56 3.93 3.61 K Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table W5 Page 141 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) WebQ05: How would you rate the overall effectiveness of the magazine in terms of communicating the educational opportunities available at Northern Essex Community College? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 488 324 164 58 106 182 233 62 8 72 112 63 295 165 168 228 67 - - - 248 211 80.8% 80.6% 81.6% 75.3% 85.5% 81.4% 79.7% 82.2% 86.7% 84.3% 83.9% 75.6% 80.6% 81.0% 79.3% 82.1% 78.7% 81.8% 79.0% TOTAL ANSWERED 116 78 37 19 18 42 59 13 1 14 21 20 71 39 44 49 18 32 42 40 55 56 19.2% 19.4% 18.4% 24.7% 14.5% 18.6% 20.3% 17.8% 13.3% 15.7% 16.1% 24.4% 19.4% 19.0% 20.7% 17.9% 21.3% 100.0% 100.0% 100.0% 18.2% 21.0% Extremely effective 20 11 10 5 5 13 7 - - 6 2 1 10 7 8 8 3 - 13 6 9 11 16.9% 14.1% 27.0% 26.3% 27.8% 30.9% 11.3% 40.7% 8.6% 6.7% 13.9% 19.0% 17.9% 16.2% 13.8% 31.3% 15.8% 15.7% 19.4% Very effective 50 38 9 5 4 16 28 6 - 5 14 9 34 14 15 25 7 6 22 21 28 20 43.4% 48.7% 24.3% 26.3% 22.2% 38.7% 46.5% 48.2% 39.3% 66.7% 43.3% 48.1% 35.3% 35.3% 49.7% 39.4% 20.4% 51.7% 52.8% 51.4% 35.6% Moderately effective 36 23 13 7 6 11 20 3 1 1 3 8 20 14 13 16 7 17 7 12 12 21 30.7% 29.5% 35.1% 36.8% 33.3% 26.0% 33.8% 25.9% 100.0% 10.0% 14.0% 37.6% 28.4% 36.6% 30.0% 31.7% 36.7% 52.9% 17.0% 28.5% 21.7% 37.5% Only somewhat effective 9 5 5 2 3 2 5 2 - 1 2 3 7 2 6 1 2 7 - 1 6 3 7.9% 6.4% 13.5% 10.5% 16.7% 4.4% 8.5% 17.3% 10.0% 10.8% 12.4% 9.6% 6.0% 14.1% 2.3% 10.1% 23.1% 2.9% 11.2% 5.4% Not at all effective 1 1 - - - - - 1 - - - - - 1 1 - - 1 - - - 1 1.0% 1.3% 8.6% 3.0% 2.6% 3.6% 2.1% MEAN 116 78 37 19 18 42 59 13 1 14 21 20 71 39 44 49 18 32 42 40 55 56 3.67 3.68 3.65 3.68 3.61 3.96 3.61 3.14 3.00 4.11 3.73 3.44 3.66 3.61 3.52 3.80 3.57 2.90 4.14 3.82 3.72 3.65 GH h l Rt R Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table W5 Page 142 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) WebQ05: How would you rate the overall effectiveness of the magazine in terms of communicating the educational opportunities available at Northern Essex Community College? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 488 201 286 210 90 82 49 47 299 70 90 21 126 51 81 52 90 80.8% 85.5% 77.8% 88.5% 76.5% 74.7% 81.9% 68.3% 83.2% 77.4% 76.0% 78.0% 83.1% 78.9% 76.8% 74.8% 77.9% TOTAL ANSWERED 116 34 82 27 28 28 11 22 60 20 29 6 26 14 24 18 26 19.2% 14.5% 22.2% 11.5% 23.5% 25.3% 18.1% 31.7% 16.8% 22.6% 24.0% 22.0% 16.9% 21.1% 23.2% 25.2% 22.1% Extremely effective 20 1 18 2 6 8 - 4 11 2 6 1 5 - 4 6 3 16.9% 4.0% 22.3% 6.7% 21.1% 28.8% 17.6% 17.7% 10.0% 19.3% 11.5% 20.7% 17.9% 34.3% 12.5% Very effective 50 20 30 15 8 12 6 9 31 12 7 1 12 9 12 6 5 43.4% 58.7% 37.1% 55.1% 29.5% 42.4% 55.4% 41.9% 50.8% 60.5% 23.4% 11.5% 47.7% 68.1% 49.2% 31.5% 20.8% Moderately effective 36 10 26 8 9 7 4 8 15 5 13 2 7 4 5 4 15 30.7% 28.5% 31.6% 29.7% 34.4% 24.0% 33.9% 34.4% 25.7% 26.2% 44.4% 34.4% 27.1% 26.9% 19.8% 23.8% 57.6% Only somewhat effective 9 3 6 2 3 1 1 1 2 1 4 3 - 1 3 2 2 7.9% 8.8% 7.6% 8.5% 10.9% 4.9% 10.7% 6.2% 3.9% 3.3% 12.9% 42.6% 5.0% 13.1% 10.5% 9.1% Not at all effective 1 - 1 - 1 - - - 1 - - - 1 - - - - 1.0% 1.4% 4.2% 1.9% 4.5% MEAN 116 34 82 27 28 28 11 22 60 20 29 6 26 14 24 18 26 3.67 3.58 3.71 3.60 3.52 3.95 3.45 3.71 3.78 3.77 3.49 2.92 3.80 3.63 3.72 3.90 3.37 L L q q Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table W6 Page 143 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) WebQ06: How likely do you think it is that prospective students would read the magazine if it were sent to their home? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 488 324 164 58 106 182 233 62 8 72 112 63 295 165 168 228 67 - - - 248 211 80.8% 80.6% 81.6% 75.3% 85.5% 81.4% 79.7% 82.2% 86.7% 84.3% 83.9% 75.6% 80.6% 81.0% 79.3% 82.1% 78.7% 81.8% 79.0% TOTAL ANSWERED 116 78 37 19 18 42 59 13 1 14 21 20 71 39 44 49 18 32 42 40 55 56 19.2% 19.4% 18.4% 24.7% 14.5% 18.6% 20.3% 17.8% 13.3% 15.7% 16.1% 24.4% 19.4% 19.0% 20.7% 17.9% 21.3% 100.0% 100.0% 100.0% 18.2% 21.0% Extremely likely 20 13 7 4 3 13 7 - - 4 4 3 14 6 7 11 3 2 11 7 11 8 17.2% 16.7% 18.9% 21.1% 16.7% 30.4% 12.1% 27.1% 19.4% 14.8% 20.1% 14.3% 15.2% 21.5% 13.8% 7.3% 25.3% 17.0% 19.6% 14.0% Very likely 44 30 13 6 7 15 24 4 1 7 9 8 28 12 12 21 6 3 22 18 24 19 37.7% 38.5% 35.1% 31.6% 38.9% 34.8% 40.1% 30.9% 100.0% 52.9% 41.9% 41.0% 39.5% 31.1% 28.5% 42.1% 34.0% 7.9% 52.2% 45.8% 44.2% 34.3% Moderately likely 35 25 9 5 4 10 21 5 - 1 7 4 22 10 15 14 6 13 8 14 13 19 30.4% 32.1% 24.3% 26.3% 22.2% 23.2% 35.1% 34.5% 10.0% 33.3% 20.5% 31.4% 27.1% 33.8% 28.0% 35.6% 40.7% 19.8% 34.3% 22.9% 34.4% Only somewhat likely 15 9 7 4 3 5 7 3 - 1 1 5 6 9 8 4 3 12 1 1 7 9 13.1% 11.5% 18.9% 21.1% 16.7% 11.6% 11.6% 25.9% 5.0% 5.4% 23.8% 8.0% 24.6% 18.3% 8.4% 16.5% 38.3% 2.8% 2.9% 12.1% 15.2% Not at all likely 2 1 1 - 1 - 1 1 - 1 - - 1 1 2 - - 2 - - 1 1 1.6% 1.3% 2.7% 5.6% 1.1% 8.6% 5.0% 1.0% 3.0% 4.2% 5.8% 1.2% 2.1% MEAN 116 78 37 19 18 42 59 13 1 14 21 20 71 39 44 49 18 32 42 40 55 56 3.56 3.58 3.49 3.53 3.44 3.84 3.50 2.88 4.00 3.92 3.75 3.47 3.70 3.29 3.32 3.77 3.45 2.73 4.00 3.77 3.69 3.43 gH H n O R R Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table W6 Page 144 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) WebQ06: How likely do you think it is that prospective students would read the magazine if it were sent to their home? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 488 201 286 210 90 82 49 47 299 70 90 21 126 51 81 52 90 80.8% 85.5% 77.8% 88.5% 76.5% 74.7% 81.9% 68.3% 83.2% 77.4% 76.0% 78.0% 83.1% 78.9% 76.8% 74.8% 77.9% TOTAL ANSWERED 116 34 82 27 28 28 11 22 60 20 29 6 26 14 24 18 26 19.2% 14.5% 22.2% 11.5% 23.5% 25.3% 18.1% 31.7% 16.8% 22.6% 24.0% 22.0% 16.9% 21.1% 23.2% 25.2% 22.1% Extremely likely 20 6 14 4 6 7 - 3 12 3 4 - 3 3 1 7 4 17.2% 17.7% 16.9% 15.2% 21.1% 24.0% 14.5% 19.6% 14.8% 15.3% 13.5% 25.5% 2.8% 38.1% 14.4% Very likely 44 13 30 7 11 12 4 10 24 8 9 2 12 3 14 4 8 37.7% 38.7% 37.3% 25.4% 40.4% 43.1% 33.9% 44.9% 40.4% 38.6% 33.2% 34.4% 47.7% 25.5% 55.6% 23.8% 30.7% Moderately likely 35 9 26 9 6 7 7 6 17 8 9 1 7 6 7 6 8 30.4% 25.9% 32.2% 33.9% 23.5% 24.0% 66.1% 25.1% 28.5% 37.6% 32.2% 19.7% 27.1% 44.0% 28.6% 34.3% 31.4% Only somewhat likely 15 5 10 7 3 3 - 3 7 2 4 3 3 1 3 1 6 13.1% 14.2% 12.7% 25.4% 10.9% 9.0% 12.3% 11.6% 9.0% 12.9% 45.9% 11.7% 5.0% 10.3% 3.9% 23.5% Not at all likely 2 1 1 - 1 - - 1 - - 2 - - - 1 - - 1.6% 3.4% 0.8% 4.2% 3.1% 6.4% 2.8% MEAN 116 34 82 27 28 28 11 22 60 20 29 6 26 14 24 18 26 3.56 3.53 3.57 3.30 3.63 3.82 3.34 3.56 3.68 3.59 3.38 2.89 3.63 3.72 3.45 3.96 3.36 d L l oq Comparison Groups: BC/DEFGH/IJKL/MNOPQ Independent T-Test for Means Upper case letters indicate significance at the 95% level. Lower case letters indicate significance at the 90% level. Survey administered: 05/21/08 - 06/09/08

Table W7 Page 145 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) WebQ07: Which of these two approaches do you think is a more effective way for Northern Essex Community College to communicate with prospective new students? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 488 324 164 58 106 182 233 62 8 72 112 63 295 165 168 228 67 - - - 248 211 80.8% 80.6% 81.6% 75.3% 85.5% 81.4% 79.7% 82.2% 86.7% 84.3% 83.9% 75.6% 80.6% 81.0% 79.3% 82.1% 78.7% 81.8% 79.0% TOTAL ANSWERED 116 78 37 19 18 42 59 13 1 14 21 20 71 39 44 49 18 32 42 40 55 56 19.2% 19.4% 18.4% 24.7% 14.5% 18.6% 20.3% 17.8% 13.3% 15.7% 16.1% 24.4% 19.4% 19.0% 20.7% 17.9% 21.3% 100.0% 100.0% 100.0% 18.2% 21.0% Schedule of classes 32 21 11 6 5 10 18 5 - 3 6 4 18 12 21 7 4 32 - - 13 18 27.5% 26.9% 29.7% 31.6% 27.8% 23.2% 29.5% 34.5% 18.6% 30.2% 18.1% 25.5% 32.3% 49.0% 13.5% 20.2% 100.0% 22.9% 32.2% Magazine 42 31 9 6 3 18 18 4 1 6 5 11 26 14 12 24 4 - 42 - 22 19 36.4% 39.7% 24.3% 31.6% 16.7% 43.9% 31.2% 30.9% 100.0% 44.3% 22.5% 55.7% 36.7% 35.3% 26.9% 49.1% 22.9% 100.0% 40.0% 33.6% Both equally 40 26 15 7 8 14 22 5 - 5 9 5 26 12 10 18 10 - - 40 20 18 34.9% 33.3% 40.5% 36.8% 44.4% 32.9% 37.0% 34.5% 37.1% 44.1% 26.2% 35.9% 32.3% 22.5% 36.0% 56.9% 100.0% 35.8% 33.0% Don't know / unsure 1 - 2 - 2 - 1 - - - 1 - 1 - 1 1 - - - - 1 1 1.2% 5.4% 11.1% 2.3% 3.2% 1.9% 1.5% 1.4% 1.2% 1.2% CHI-SQUARE <---6.368---> <---3.133---> <----------5.231----------> <-------5.786------> <---1.251---> <------19.842------> <------228.659-----> <---1.249---> SIGNIFICANCE .095* .3716* .8137* .4476* .7409* .003* 0* .7414* Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table W7 Page 146 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) WebQ07: Which of these two approaches do you think is a more effective way for Northern Essex Community College to communicate with prospective new students? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 488 201 286 210 90 82 49 47 299 70 90 21 126 51 81 52 90 80.8% 85.5% 77.8% 88.5% 76.5% 74.7% 81.9% 68.3% 83.2% 77.4% 76.0% 78.0% 83.1% 78.9% 76.8% 74.8% 77.9% TOTAL ANSWERED 116 34 82 27 28 28 11 22 60 20 29 6 26 14 24 18 26 19.2% 14.5% 22.2% 11.5% 23.5% 25.3% 18.1% 31.7% 16.8% 22.6% 24.0% 22.0% 16.9% 21.1% 23.2% 25.2% 22.1% Schedule of classes 32 9 23 9 8 3 3 8 13 6 8 5 6 4 7 2 9 27.5% 26.5% 28.0% 33.9% 30.2% 10.8% 27.7% 37.4% 21.5% 31.9% 27.5% 77.1% 25.2% 30.5% 30.2% 13.3% 36.0% Magazine 42 14 28 8 12 11 4 7 26 3 12 1 9 6 12 3 10 36.4% 41.6% 34.2% 29.7% 42.1% 40.6% 33.9% 33.5% 43.9% 17.1% 40.3% 11.5% 36.1% 42.6% 47.2% 19.9% 37.9% Both equally 40 10 30 10 8 12 4 6 21 10 9 1 10 4 5 11 7 34.9% 29.9% 37.0% 36.4% 27.7% 43.7% 38.4% 29.1% 34.6% 47.6% 29.8% 11.5% 38.7% 26.9% 19.8% 63.0% 26.1% Don't know / unsure 1 1 1 - - 1 - - - 1 1 - - - 1 1 - 1.2% 2.0% 0.8% 4.9% 3.3% 2.4% 2.8% 3.9% CHI-SQUARE <-----.995----> <----------------10.468---------------> <------------14.273-----------> <----------------13.108---------------> SIGNIFICANCE .8024* .5749* .1129* .3612* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table W7A Page 147 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) WebQ07A: In your own words, why do you think the schedule of classes is more effective? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 571 381 190 71 119 214 275 71 9 84 127 79 348 191 190 270 82 - 42 40 291 249 94.7% 94.8% 94.5% 92.2% 96.0% 95.7% 94.0% 93.8% 100.0% 97.1% 95.1% 95.6% 95.0% 93.9% 89.8% 97.6% 95.7% 100.0% 100.0% 95.8% 93.3% TOTAL ANSWERED 32 21 11 6 5 10 18 5 - 3 6 4 18 12 21 7 4 32 - - 13 18 5.3% 5.2% 5.5% 7.8% 4.0% 4.3% 6.0% 6.2% 2.9% 4.9% 4.4% 5.0% 6.1% 10.2% 2.4% 4.3% 100.0% 4.2% 6.7% More practical / "to the 8 5 3 2 1 3 4 1 - 2 1 - 5 3 6 1 1 8 - - 3 5 point" 24.6% 23.8% 27.3% 33.3% 20.0% 31.0% 21.0% 25.0% 73.1% 17.9% 26.6% 24.0% 25.7% 17.4% 31.6% 24.6% 23.7% 26.9% Information is more 11 7 4 2 2 3 6 2 - - 4 1 8 3 6 3 1 11 - - 5 6 specific / precise 34.0% 33.3% 36.4% 33.3% 40.0% 26.0% 34.3% 50.0% 64.2% 18.4% 43.1% 24.0% 30.2% 44.9% 36.8% 34.0% 38.2% 33.3% Want to know about 8 6 2 1 1 2 5 1 - - 1 1 4 3 8 1 - 8 - - 2 5 classes more than campus 26.1% 28.6% 18.2% 16.7% 20.0% 19.0% 30.4% 25.0% 17.9% 18.4% 20.2% 27.9% 35.6% 10.1% 26.1% 14.5% 29.6% life Don't like magazine-- 1 - 2 - 2 - 1 - - - 1 - 1 - 1 1 - - - - 1 1 targeted to younger 4.3% 18.2% 40.0% 7.7% 10.4% 7.4% 3.2% 10.1% 5.3% 3.8% students CHI-SQUARE <---3.853---> <---2.261---> <----------1.967----------> <-------6.488------> <---1.611---> <-------3.77-------> <--------.0--------> <----.748---> SIGNIFICANCE .2778* .52* .9227* .0901* .6568* .7078* 1* .862* Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table W7A Page 148 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) WebQ07A: In your own words, why do you think the schedule of classes is more effective? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 571 226 345 228 109 107 57 61 346 83 111 22 146 61 98 67 106 94.7% 96.2% 93.8% 96.1% 92.9% 97.3% 95.0% 88.1% 96.4% 92.8% 93.4% 83.0% 95.7% 93.6% 93.0% 96.7% 92.0% TOTAL ANSWERED 32 9 23 9 8 3 3 8 13 6 8 5 6 4 7 2 9 5.3% 3.8% 6.2% 3.9% 7.1% 2.7% 5.0% 11.9% 3.6% 7.2% 6.6% 17.0% 4.3% 6.4% 7.0% 3.3% 8.0% More practical / "to the 8 2 6 2 1 1 - 3 2 2 3 1 1 1 2 - 3 point" 24.6% 20.4% 26.3% 25.0% 14.0% 38.7% 38.8% 17.9% 35.8% 32.1% 14.9% 17.9% 27.9% 25.0% 27.4% Information is more 11 2 9 3 4 - 2 2 5 3 1 2 3 1 1 1 5 specific / precise 34.0% 20.4% 39.4% 37.5% 44.2% 61.3% 22.4% 37.3% 46.3% 14.8% 40.4% 53.7% 16.3% 9.2% 50.0% 52.6% Want to know about 8 4 4 2 2 2 - 2 3 1 3 1 - 2 3 1 1 classes more than campus 26.1% 46.2% 18.2% 25.0% 27.9% 61.3% 22.4% 26.9% 17.9% 38.3% 14.9% 55.8% 40.8% 50.0% 7.4% life Don't like magazine-- 1 1 1 - - 1 - - - 1 1 - - - 1 1 - targeted to younger 4.3% 7.5% 3.0% 45.1% 10.4% 8.6% 9.2% 29.1% students CHI-SQUARE <-----2.88----> <----------------14.128---------------> <------------3.959------------> <----------------12.567---------------> SIGNIFICANCE .4106* .2926* .9141* .4012* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table W7B Page 149 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) WebQ07B: In your own words, why do you think the magazine is more effective? Compared by selected characteristics NON-CREDIT RECALL APPROACH APPROACH STUDENT TYPE TYPE SATISFACTION WITH NECC AD INFLUENCE OF SCHEDULE PREFERENCE (PHONE) PREFERENCE (WEB) AD RECALL _____________ _____________ ___________________________ ____________________ _____________ ____________________ ____________________ _____________ Persnl Some- Non- enjoy- Work Compl. Very what Not Sched- Maga- Both Sched- Maga- Both TOTAL Credit credit ment devel. sat. sat. sat. sat. Major Minor None Yes No dule zine eqully dule zine eqully Yes No ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) (S) (T) (U) (V) TOTAL 603 402 201 77 124 224 292 76 9 86 133 83 367 203 211 277 85 32 42 40 304 267 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 66.6% 33.3% 12.8% 20.6% 37.1% 48.5% 12.5% 1.4% 14.3% 22.1% 13.8% 60.8% 33.7% 35.0% 45.9% 14.1% 5.3% 7.0% 6.7% 50.4% 44.2% NO ANSWER 561 371 192 71 121 206 274 71 8 80 129 72 340 190 200 253 81 32 - 40 282 248 93.0% 92.3% 95.5% 92.2% 97.6% 91.8% 93.7% 94.5% 86.7% 93.0% 96.4% 86.4% 92.9% 93.3% 94.4% 91.2% 95.1% 100.0% 100.0% 92.7% 93.0% TOTAL ANSWERED 42 31 9 6 3 18 18 4 1 6 5 11 26 14 12 24 4 - 42 - 22 19 7.0% 7.7% 4.5% 7.8% 2.4% 8.2% 6.3% 5.5% 13.3% 7.0% 3.6% 13.6% 7.1% 6.7% 5.6% 8.8% 4.9% 100.0% 7.3% 7.0% Attractive / eye- 22 15 7 6 1 6 12 3 1 3 4 6 13 8 5 14 3 - 22 - 12 9 catching 52.6% 48.4% 77.8% 100.0% 33.3% 32.8% 64.9% 72.1% 100.0% 41.9% 76.0% 53.0% 48.5% 61.0% 41.0% 56.2% 72.1% 52.6% 55.0% 46.9% Second look / encourages 5 4 - - - 3 1 - - 1 - 1 2 1 1 2 - - 5 - 2 2 further investigation 11.0% 12.9% 19.0% 6.3% 19.4% 10.3% 8.9% 8.5% 9.8% 9.6% 11.0% 10.5% 12.4% Schedule too 3 2 1 - 1 - 2 1 - - - 1 2 1 - 3 - - 3 - 1 2 intimidating / bland 7.1% 6.5% 11.1% 33.3% 9.9% 27.9% 6.0% 7.0% 8.5% 12.3% 7.1% 3.1% 12.4% More effective for 7 6 - - - 5 2 - - 1 - 2 6 1 2 3 1 - 7 - 3 3 prospectives and younger 16.6% 19.4% 25.4% 12.6% 19.4% 20.5% 22.2% 8.5% 19.7% 14.3% 27.9% 16.6% 15.7% 18.6% students More competitive with 3 2 1 - 1 2 1 - - - 1 1 2 1 1 2 - - 3 - 2 1 other schools' 7.1% 6.5% 11.1% 33.3% 10.1% 6.3% 24.0% 10.3% 8.9% 5.0% 9.8% 7.6% 7.1% 10.5% 3.6% recruiting materials Tell success stories 2 2 - - - 2 - - - 1 - - 1 1 2 - - - 2 - 1 1 5.5% 6.5% 12.7% 19.4% 4.4% 8.5% 19.7% 5.5% 5.2% 6.2% CHI-SQUARE <---4.983---> <---5.143---> <----------14.406---------> <-------7.771------> <---1.692---> <-------9.457------> <--------.0--------> <---2.087---> SIGNIFICANCE .4179* .0764* .495* .6512* .8899* .4893* 1* .8369* Comparison Groups: BC/DE/FGHI/JKL/MN/OPQ/RST/UV "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Table W7B Page 150 RKM RESEARCH AND COMMUNICATIONS, INC. (NECC: 2008 Current Student Study) WebQ07B: In your own words, why do you think the magazine is more effective? Compared by selected demographics GENDER AGE EDUCATION INCOME _______________ _______________________________________ _______________________________ _______________________________________ Some HS college College Grduate $35K- $50K- $75K- TOTAL Male Female 18-24 25-34 35-44 45-50 51+ or less or voc grad degree <$35K $49K $74K $99K $100K+ ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) TOTAL 603 235 368 237 117 110 60 69 359 90 119 27 152 65 105 69 116 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 39.0% 61.0% 39.4% 19.5% 18.2% 9.9% 11.5% 59.5% 14.9% 19.7% 4.4% 25.2% 10.7% 17.4% 11.5% 19.2% NO ANSWER 561 221 340 229 106 99 56 62 332 86 107 26 143 59 94 66 106 93.0% 94.0% 92.4% 96.6% 90.1% 89.7% 93.9% 89.4% 92.6% 96.1% 90.3% 97.5% 93.9% 91.0% 89.0% 95.0% 91.6% TOTAL ANSWERED 42 14 28 8 12 11 4 7 26 3 12 1 9 6 12 3 10 7.0% 6.0% 7.6% 3.4% 9.9% 10.3% 6.1% 10.6% 7.4% 3.9% 9.7% 2.5% 6.1% 9.0% 11.0% 5.0% 8.4% Attractive / eye- 22 8 14 6 6 4 1 5 12 3 6 1 3 3 9 - 7 catching 52.6% 58.9% 49.5% 71.4% 50.0% 36.8% 36.8% 68.4% 44.7% 100.0% 53.8% 100.0% 37.5% 60.0% 73.9% 69.0% Second look / encourages 5 - 5 - 1 2 1 - 2 - 2 - 1 - - 1 2 further investigation 11.0% 16.6% 10.0% 20.5% 31.6% 8.8% 20.2% 12.5% 33.3% 24.0% Schedule too 3 1 2 1 - 2 - - 3 - - - - 1 2 - - intimidating / bland 7.1% 8.2% 6.6% 14.3% 16.2% 11.4% 20.0% 16.0% More effective for 7 2 5 1 3 1 - 1 7 - - - 3 1 - 1 - prospectives and younger 16.6% 16.4% 16.6% 14.3% 30.0% 10.3% 15.8% 26.4% 37.5% 20.0% 33.3% students More competitive with 3 1 2 - 1 1 - 1 1 - 2 - - - - 1 1 other schools' 7.1% 8.2% 6.6% 10.0% 6.0% 15.8% 4.4% 16.0% 33.3% 7.0% recruiting materials Tell success stories 2 1 1 - - 1 1 - 1 - 1 - 1 - 1 - - 5.5% 8.2% 4.2% 10.3% 31.6% 4.4% 10.1% 12.5% 10.1% CHI-SQUARE <-----2.86----> <----------------19.635---------------> <------------12.024-----------> <----------------29.292---------------> SIGNIFICANCE .7216* .481* .2834* .0822* Comparison Groups: BC/DEFGH/IJKL/MNOPQ "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Survey administered: 05/21/08 - 06/09/08

Appendix C: Questionnaires Used in the Study

2008 Northern Essex Community College Survey: Student Population


Page 1

>int1< Hello, my name is ___________ and I’m calling from RKM Research andCommunications, an independent market research firm. May I please speak to___________ ? We’re conducting a brief survey on behalf of Northern EssexCommunity College. The survey will take approximately 10 minutes to complete. Your telephone number was selected at random and your responses arecompletely confidential.

Please be assured that this is not a sales call. We're only interested in youropinions. Your feedback will be used to help guide the creation of futurecommunications plans.

"Would that be you?" "May I please speak to him/her?"

<1> Eligible respondent Continue<2> Call back Setup an appointment

<8> Insists that they are not a NECC student Thank and terminate<9> Refusal Thank and terminate

If enrolled in NON-credit courses:

>s01< Which of the following best describes you?

[If “both,” ask, “if you had to choose the most important reason why you areenrolled, which would you choose?]

<1> You are taking courses for personal enjoyment<2> You are taking courses to advance your work, career or professional

development



Page 2

Decision Making:

>q01< How did you first find out, or learn about, Northern Essex Community College?

Read responses: (Circle all mentioned)

<1> Advertisement on TV, radio, newspaper, magazine or billboard<2> Friend, colleague or acquaintance told you about it<3> High school counselor<4> Internet<5> Schedule of classes sent to my home<6> You received something in the mail<7> You’ve always known about it because you live in the area

<88> Other (specify)<99> Don’t recall

Please tell me whether each of the following is a major reason you enrolled inNorthern Essex Community College, a minor reason or not a reason?

>q02< You are studying for a new career or better job?

<1> Major reason<2> Minor reason<3> Not a reason

<99> Don’t know / unsure

>q03< You have friends or family that have gone there?

>q04< You can afford the tuition?

>q05< It’s close to where you live?

>q06< It offers the specific classes and programs you’re interested in?

>q07< Flexible course scheduling, including days, evenings and weekends?

>q08< It offers opportunities for career advancement and professional development?

>q09< It offers sports teams, clubs and other student groups?

>q10< It offers a wide variety of student support services?

>q11< It has helpful support staff who are willing to provide one-on-one assistance?



Page 3

If enrolled in credit courses:

>q12< You waited too long to apply to your first-choice school?

>q13< You didn’t get accepted into your first-choice school?

>q14< You wanted to gain some credits and save some tuition money beforetransferring to a 4-year school?

If enrolled in work-related NON-credit courses:

>q15< It teaches you valuable workplace skills?

>q16< It allows you to gain certification in an occupational field?

>q17< It allows you to advance your career?

If enrolled in leisure NON-credit courses:

>q18< It is a way to meet new people?

>q20< You get to explore new hobbies and interests?

>q21< It is something to do for fun and personal enjoyment?

If enrolled in NON-credit courses (q22-q23):

>q22< How likely is it that you will take additional non-credit courses in the next 12months? Would you say that you:

Read responses:

<1> Definitely will<2> Probably will<3> Probably will NOT<4> Definitely will NOT


>q23< Have you ever tried to enroll in any type of non-credit course, but the course wascancelled before it started?

<1> Yes<2> No




Page 4


>q24< What are the most important reasons why you chose to enroll at Northern EssexCommunity College?

Do not read: (Circle all mentioned)

<1> To pursue a career or get a better job<2> Have friends of family are going, or have gone, there<3> Affordable tuition<4> It is close to where you live (convenient location)<5> If offers specific classes and programs you’re interested in<6> Flexible course scheduling, including days, evenings and weekends<7> It offers opportunities for career advancement and professional

development<8> Offers sports, clubs and other student groups<9> If offers a wide range of classes and programs<10> Waited too long to apply to your first-choice school<11> You didn’t get accepted into your first choice school<12> To gain some credits or save some tuition money before transferring to a

4-year school



>q25< What are the most important reasons why you chose to take classes at NorthernEssex Community College?


<1> Affordable courses<2> Proximity to work and/or home<3> Flexible scheduling, including daytime, evening and weekend classes<4> Offers the specific courses you are interested in<5> Offers opportunities for advancement and professional development<6> To gain certification in an occupational field




Page 5

If enrolled in personal enrichment NON-credit courses:

>q26< What are the most important reasons why you chose to take classes at NorthernEssex Community College?


<1> Affordable courses<2> Proximity to work and/or home<3> Flexible scheduling, including daytime, evening and weekend classes<4> Offers the specific courses you are interested in<5> To meet new people<6> To discover new hobbies / interests<7> For fun / personal enrichment


Experience evaluation:

>q27< Now I would like you to rate different aspects of Northern Essex CommunityCollege.

How would you rate Northern Essex Community College in terms of having aconvenient location?

If unsure: “.....even your best guess would be helpful”

<1> Absolutely perfect<2> Close to perfect<3> Higher than average<4> What’s standard for a good community college<5> Somewhat lower than average<6> Much lower than average<7> Awful

<99> Refused / does not apply (volunteered - do not read)

>q28< How would you rate Northern Essex Community College in terms of having classtimes that conveniently fit into your schedule?

>q29< How would you rate Northern Essex Community College in terms of the ease ofenrolling in classes?

>q30< How would you rate Northern Essex Community College in terms of being able toget into the courses you want, without them being cancelled or filled?

>q31< How would you rate Northern Essex Community College in terms of having classsizes that are small?



Page 6

>q32< How would you rate Northern Essex Community College in terms of offering awide variety of courses?

>q33< How would you rate Northern Essex Community College in terms of having greatinstructors?

>q34< How would you rate Northern Essex Community College in terms of encouragingstudents to ask questions, express opinions and interact with instructors?

>q35< How would you rate Northern Essex Community College in terms of caring aboutyour individual needs?

>q36< How would you rate Northern Essex Community College in terms of teaching youvaluable, practical skills?


>q37< How would you rate Northern Essex Community College in terms of havinghelpful and caring advisors?

>q38< How would you rate Northern Essex Community College in terms of preparingyou for a career?

>q39< How would you rate Northern Essex Community College in terms of preparingyou to transfer to a four year college - if you wanted to transfer?

>q40< How would you rate Northern Essex Community College in terms of havinghelpful administrators and customer service representatives?


>q41< How would you rate Northern Essex Community College in terms of offering andteaching you the skills you need to advance your career?

>q42< How would you rate Northern Essex Community College in terms of beingcommitted to helping you succeed in your occupational field?

If enrolled in personal enrichment NON-credit courses:

>q43< How would you rate Northern Essex Community College in terms of providing afun learning experience?

>q44< How would you rate Northern Essex Community College in terms of providing arelaxed environment where it’s easy to meet new people?



Page 7

Advocacy:

>q45< Overall, how satisfied are you with Northern Essex Community College?

Read responses:

<1> Completely satisfied<2> Very satisfied<3> Somewhat satisfied<4> Not too satisfied<5> Not at all satisfied


>q46< How likely is it that you would recommend Northern Essex Community College toa friend or colleague?

Read responses:

<1> Definitely would<2> Probably would<3> Probably would not<4> Definitely would not


>q47< If you could go back in time, how likely is it that you would still choose to enroll inNorthern Essex Community College?

Read responses:

<1> Definitely would<2> Probably would<3> Probably would not<4> Definitely would not




Page 8

Online Communications:

>q48< Do you have access to the Internet from home or at work?

<0> No Internet access<1> Home<2> Work<3> Both

>q49< How often do you visit the Northern Essex Community College website?

Read responses:

<1> Everyday or almost everyday<2> At least once a week<3> At least once a month<4> Occasionally<5> Never

<99> Unsure


>q50< How often do you check your NECC e-mail account?

Read responses:

<1> Everyday or almost everyday<2> At least once a week<3> At least once a month<4> Occasionally<5> Never

<99> Unsure

>q51< What is the best way for you to receive enrollment and registration informationfrom Northern Essex Community College?

Read responses:

<1> Telephone<2> E-mail<3> Regular mail<4> On-campus bulletins and postings

<88> Other (specify)<99> Unsure



Page 9

If q48=0, goto q53

>q52< How comfortable would you be conducting transactions with Northern EssexCommunity College online, such as billing and course registration?

Read responses:

<1> Very comfortable<2> Somewhat comfortable<3> Somewhat uncomfortable<4> Very uncomfortable

<88> Other<99> Unsure

Ad recall:

>q53< Thinking back, do you recall seeing, hearing or reading any advertising forNorthern Essex Community College prior to when you first enrolled?

<1> Yes<2> No

<99> Unsure

If q53=2 or 9, goto q56

>q54< Where do you recall seeing, hearing or reading any advertising for NorthernEssex Community College?


<1> Billboard <6> Radio<2> Direct mail (newsletter) <7> Schedule of classes<3> Internet / website <8> Television (cable TV)<4> Magazine <9> Yellow pages<5> Newspaper

<88> Other (specify)<99> Unsure

>q55< Would you say that the advertising you recall seeing, hearing or reading had amajor influence on your decision to attend the college, a minor influence or noinfluence?

<1> Major influence<2> Minor influence<3> No influence

<99> Unsure



Page 10

Schedule of classes:

if q54=7, goto q57

>q56< Still thinking back, do you recall receiving in the mail any copies of a coursecatalogue or schedule of classes being offered at Northern Essex CommunityCollege prior to enrolling in any classes?

<1> Yes<2> No


If q56=2 or 9, goto q58

>q57< Would you say that the schedule of classes you received prior to enrolling had amajor influence on your decision to attend Northern Essex Community College, aminor influence or no influence?

<1> Major influence<2> Minor influence<3> No influence

<99> Unsure



Page 11

>q58< Currently, Northern Essex Community College sends a comprehensive scheduleof classes each semester to prospective students through the mail. However, thecollege is considering replacing these class schedule booklets with a magazinethat highlights the advantages of the college and includes student successstories, program information, and information about how to enroll. Completecourse listing booklets would still be made available on campus, but themagazine would replace the course listing booklets as a recruiting tool forprospective students.

Which approach do you think would do a better job getting prospective studentsinterested in Northern Essex Community College?

Read responses:

<1> A course listing booklet that contains a complete course listing<2> A magazine that highlights success stories, program info and contact

information and directs you to the NECC website to find a completecourse listing

<77> Both equally / no preference (volunteered - do not read)<99> Don’t know

>q59< Imagine that you are in charge of recruiting students to attend Northern EssexCommunity College. What would you advertise to students like yourself, or whatwould you send them in the mail, in order to help persuade them to enroll at thecollege?

Open-ended

===> [specify]


>q60< Do you intend to transfer to a 4-year college or university in the future?

<1> Yes<2> No




Page 12

Classification Data:

>d01< Now just a few questions for classification purposes.

What is the highest grade or year in school you completed before enrolling inNorthern Essex Community College?

Do not read:

<1> Some college/Vocational training<2> Graduated vocational/technical college (2-year Associate Degree)<3> Graduated college (4-year Bachelor Degree)<4> Attended Graduate or Professional school (Masters, Ph.D, MPA, Lawyer)

<99> No answer

>d02< Which of the following best describes your age?

Read responses:

<1> 18 to 24 <5> 40 to 44<2> 25 to 29 <6> 45 to 50<3> 30 to 34 <7> Over 50<4> 35 to 39 <99> No answer

>d03< Are you of Hispanic or Latino origin or descent?

Read responses:

<1> Yes<2> No

>d04< Which of the following best describes your race or ethnic background?

Read responses:

<1> White<2> Black or African-American<3> Asian<4> American Indian or Native Alaskan<5> Hawaiian or Pacific Islander

<88> Other<99> No answer



Page 13

>d05< Is your total household income above or below $50,000 per year before taxes?

<1> Above $50,000 [goto d06b]<2> Below $50,000 [goto d06a]

<99> No answer [goto conc]

>d06a< Would you say it is:

Read responses:

<1> Less than $20,000<2> $20,000-$35,000 <3> $35,000-$50,000

<99> No answer

>d06b< Would you say it is:

Read responses:

<4> $50,000-$65,000<5> $65,000-$80,000<6> $80,000-$95,000<7> Over $95,000

<99> No answer

>gr< INTERVIEWER: Enter Gender of Respondent

<1> Male<2> Female

>conc< Thank you very much for your time. Your comments are greatly appreciated.

2008 Northern Essex Community College Survey: Student Population Online Follow-up © 2008 RKM Research and Communications, Inc.

As we discussed during the telephone survey, Northern Essex Community College currently sends out a comprehensive schedule of classes each semester to prospective students through the mail. The College is considering the possibility of replacing the schedule of classes with a different type of mailing. Instead of the schedule of classes, the College would send prospective students a magazine that highlights the advantages of attending Northern Essex Community College, including student success stories, information about different programs and information about how to enroll. Complete course listing booklets would still be made available on campus. A complete course listing would also be available online at the College’s website. However, the magazine would replace the schedule of classes as a way to communicate and attract prospective students.

The purpose of this follow-up survey is to get your feedback on the relative appeal of these two approaches. Specifically, we will be asking you to evaluate the schedule of classes and the magazine. You will be able to look at each one for as long as you want, and when you are ready, we will ask you to answer some follow-up questions about your reaction to each one.

[Show representative pages on one screen. Then click next to evaluate it]

How would you rate the overall appeal of the schedule of classes?

Extremely appealing Very appealing Moderately appealing Only somewhat appealing Not at all appealing

How would you rate the overall effectiveness of the schedule of classes in terms of communicating the educational opportunities available at Northern Essex Community College?

Extremely effective Very effective Moderately effective Only somewhat effective Not at all effective

How likely do you think it is that prospective students would read the schedule of classes if it were sent to their home?

Extremely likely Very likely Moderately likely Only somewhat likely Not at all likely

2008 Northern Essex Community College Survey: Student Population Online Follow-up © 2008 RKM Research and Communications, Inc.

[Show representative pages on one screen. Then click next to evaluate it]

How would you rate the overall appeal of the magazine?

Extremely appealing Very appealing Moderately appealing Only somewhat appealing Not at all appealing

How would you rate the overall effectiveness of the magazine in terms of communicating the educational opportunities available at Northern Essex Community College?

Extremely effective Very effective Moderately effective Only somewhat effective Not at all effective

How likely do you think it is that prospective students would read the magazine if it were sent to their home?

Extremely likely Very likely Moderately likely Only somewhat likely Not at all likely

Which of these two approaches do you think is a more effective way for Northern Essex Community College to communicate with prospective new students?

Schedule of classes [goto qxxa] Magazine [goto qxxb]

Both equally Don’t know / unsure

In your own words, why do you think the schedule of classes is more effective?

Open-ended

In your own words, why do you think the magazine is more effective?

Open-ended

NECC Web Survey of Prospective Students Q01 Thank you very much for agreeing to participate in this brief survey. We

really appreciate your help. The purpose of this study is to find out a little more information about how

Northern Essex Community College can better communicate with people like you.

This survey is for research purposes only. None of the information you

provide in this survey will be used to contact you directly again in the future.

Please press “enter” to continue Q02 Which of the following categories best describes your age?

1 18-24 2 25-34 3 35-44 4 45-54 5 55-64 6 65+

99 Refused

Q02 What is the highest grade or level in school you have completed?

1 Some high school, or less 2 Graduated high school 3 Some college or technical school 4 Associate or technical degree (2-year degree) 5 Graduated college (4-year degree) 6 Graduate or professional degree (Masters, Ph.D., MBA)

99 No answer

Q03 Have you ever attended courses at Northern Essex Community College?

1 Yes [thank and terminate] 2 No

99 Don’t know / unsure

Q04 Northern Essex Community College utilizes customized marketing strategies that are tailored toward different target audiences. It will benefit us as we evaluate the results of the survey if we can try to identify which student target population might best describe you.

1 You might consider taking credit courses (taking courses

towards seeking an academic degree, in a specific area, like business, economics, criminal justice, biology, nursing or some other type of degree).

2 You might consider taking non-credit courses (taking courses

for career/skills enhancement, in areas such as: computer skills, professional development opportunities, entrepreneurial opportunities or some other specific job-related skill course).

3 You might consider taking personal enrichment courses

(taking courses for pleasure and recreation, in areas such as: arts & crafts, cooking, dancing, gardening, or some other interest).

4 You would never enroll in any type of credit or non-credit

course in any area under any circumstance [thank and terminate]

Q05 Several times a year Northern Essex Community College mails

recruitment literature to over 100,000 residences located within the area that it serves, which includes the northern part of Essex County and southeastern New Hampshire. The rationale for mailing these publications is to generate interest in the college and to attract new prospects who might consider attending NECC.

We’re conducting this survey to help us test the potential effectiveness of two different approaches for these publications.

Please press “enter” to continue

Q06 The first approach (Approach 1) would be to send out a schedule of classes. The content would focus on: • Which courses are being offered for the upcoming semester • When courses are being offered • Promotional ads highlighting a variety of academic-related

opportunities • Student success stories • Maps and directions on how to get to all campus locations

The content for this format/approach does not include detailed information about programs/degrees.

The second approach (Approach 2) would be to send out an informational magazine. The content would focus on:

• What programs/degrees are offered • How to connect with advisors/counselors/recruitment specialists • How easy it is to get started at NECC • Student success stories • How to access course description and course schedule

information via the NECC website

The content for this format/approach does not include detailed course schedule information.

Which of these 2 approaches would be of more interest to you?

1 Approach 1 (schedule of classes) 2 Approach 2 (informational magazine)


Q07 We’re also interested in getting your additional feedback on the relative

effectiveness of these two potential approaches as a recruitment tool to help attract new prospects to the college. We will be asking you to evaluate both alternatives. You will be able to see some page samples from each format/approach, which you can review for as long as you would like, and we will then ask you to answer a few follow-up questions to assess your reactions/preferences.

Please press “enter” to continue

Q08 Now I would like you to evaluate some examples of Approach 1. You will be able to look at each one for as long as you want, and when you are ready, we will ask you to answer some follow-up questions about your reaction to each one.

[Show representative pages of approach 1 on one screen. Then click next to evaluate it] Q09 How would you rate the overall effectiveness of the schedule of classes

in terms of helping to generate interest in opportunities available at Northern Essex Community College?

1 Extremely effective 2 Very effective 3 Moderately effective 4 Only somewhat effective 5 Not at all effective

Q10 How likely do you think it is that people like you would read the schedule

of classes if it were sent to their home?

1 Extremely likely 2 Very likely 3 Moderately likely 4 Only somewhat likely 5 Not at all likely

Q11 How would you rate the overall visual appeal of the schedule of

classes?

1 Extremely appealing 2 Very appealing 3 Moderately appealing 4 Only somewhat appealing 5 Not at all appealing

[Show representative pages of Approach 2 on one screen. Then click next to evaluate it] Q12 How would you rate the overall effectiveness of the informational

magazine in terms of helping to generate interest in opportunities available at Northern Essex Community College?

1 Extremely effective 2 Very effective 3 Moderately effective 4 Only somewhat effective 5 Not at all effective

Q13 How likely do you think it is that people like you would read the

informational magazine if it were sent to their home?

1 Extremely likely 2 Very likely 3 Moderately likely 4 Only somewhat likely 5 Not at all likely

Q14 How would you rate the overall visual appeal of the informational

magazine?

1 Extremely appealing 2 Very appealing 3 Moderately appealing 4 Only somewhat appealing 5 Not at all appealing

Q15 Now that you have had a chance to review these sample materials, which

of these two approaches do you think is a more effective way for Northern Essex Community College to communicate with prospective new students?

1 Schedule of classes [goto Q16] 2 Informational magazine [goto Q17]

3 Both equally 4 Don’t know / unsure

Q16 In your own words, why do you think the schedule of classes is more

effective?

Open-ended Q17 In your own words, why do you think the informational magazine is

more effective?

Open-ended

Q18 If you were a college prospect, and you were to receive a recruitment publication in the mail from Northern Essex Community College, what types of information would you be most interested in?

Please rank the importance of the following, placing a “1” next to the item that is MOST important and a “5” next to the item that is least important.

_____ An overview of which academic degrees/programs NECC

currently offers _____ A course schedule outlining which courses are being offered

during the upcoming semester, including dates and times _____ Short student success stories, featuring current and former NECC

students, highlighting their experiences at the college _____ Information about how to get started at NECC _____ Information about how to connect with an

advisor/counselor/recruitment specialist Q19 Do you recall ever receiving anything in the mail on behalf of Northern

Essex Community College?

1 Yes 2 No


Q20 Please indicate your gender.

1 Male 2 Female

conc Thank you very much for your time. Your comments are greatly appreciated.

Northern Essex Community College · 2010-11-05 · interviewing (CATI) system. The CATI system...

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