My Messages

Magnus Wallström

Background – Sweden & Europe

EU Service directive.

Verksamt.se is the service directive

channel to the Swedish public sector

My messages

�Secure government messages in Sweden

� The goal is to simplify for EU citizens in theirwritten contacts with Swedish authorities. The solution also contributes to cost

reduction för public administration and includes possibilities for private sector

Arguments for My messages

� Faster than traditional mail

�Safe (eID)

�Simple (given existing eID)

� Free of charge for end users

�Efficient public sector

�Good for environment

My Messages November 2011

Sending Municipalities

Sending Agencies

Intermediary

Swedish Tax

Agency

Register of accountsDocuments

Swedish Tax Agency

Secure MailBox and

notification

Swedish Tax

Agency

service

User/Recipient

Individual person/Company

Inbox

Plan for My messages

� 2011

– outgoing safe messages, inbox

� 2012

– pilots

– incoming messages

� 2013 -

– broad implementation

– external inboxes

User/Recipient

Individualperson/

Company

In the future – National regulation?

Sending Municipalities

Sending Agencies

Intermediary

E-MailBoxes

Traditional Mail Box

Deliverer A

Deliverer B

Deliverer C

Operator X

Operator Y

Swedish Tax

Agency

Sending Companies

Register of accountsDocuments

Swedish Tax Agency

Paper

Electronic